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4.

Troubleshooting

4. Troubleshooting
4-1. Troubleshooting
1. Check the various cable connections first.
Check to see if there is a burnt or damaged cable.
Check to see if there is a disconnected or loose cable connection.
Check to see if the cables are connected according to the connection diagram.
2. Check the power input to the Main Board.
3. How to distinguish if the problem is caused by Main board or T-Con.
a. No Video : If the problem is No Video but BLU is on and Indication LED is blinking repeatedly and faster than nomal booting,
replace the T-Con board.
b. Distorted Picture : Check the inner patterns.

For All mode


GenoaP

Napoli Pre

Napoli post

Piocture

Problem

OK

OK

OK

NG

Main board or Signal Source

NG

OK

OK

NG

Main board

NG

NG

OK

NG

Main board or FRC setting

NG

NG

NG

NG

Main or LVDS cable or T-con or Panel

Only for HDMI mode (additional check)


HDMI

Picture

Problem

OK

NG

There is no problems after HDMI IC check HDMI source or HDMI jack.

NG

NG

There is no problems before HDMI IC check GenoaS pattern or LVDS cable or T-con.

How to check inner pattern?


1. Factory mode(Mute 1 8 2 Power on when TV is in Stand-by mode)
2. Move to SVC menu.
3. Move to Test Pattern.
4. C
 heck inner patterns.
(This model only support FBE, READ PRE, READ POST)

MAIN BOARD
SMPS BOARD

T-CON

4-1

4. Troubleshooting

Simple flow chart of malfunction

Does the TV turn on?

Yes

No
Can you see anything
on the screen?

Yes

No
Can you see
OSD menu running on
the screen?

Yes

No

Check LVDS cable connected


to Main Board.
If necessary, replace the
Main Board

Check the Power Cord

Can you see Digital


Channel broadcast ?

No

Yes

Replace the Main Board

is any sound of TV
when RF signal
connected?

Yes

Check LVDS
cable connected.
If necessary replace the
T-con board.

No

A5V appear at
the pin 4 of CN201?

No

Check 28p cable.


If necessary, replace the
SMPS board.

Yes

B13V appear at the


pin 11, 12, 13 of
CN201?
Yes
Please, contact Tech
support

4-2

No

Change the main board.

No

Change the main board.

4. Troubleshooting

4-3

4. Troubleshooting

Troubleshooting about new functions


Problem

Possible Solution

AllShare (General)
I see no device connected to AllShare.

To use a device connected to AllShare, the device must be connected to PC


Share Manager which is the DLNA server for MediaPlay and to a cell phone that
has the Connected Home or Screen Share function which are found on Samsung
Smartphones.
Check that the PC Share Manager is enabled, the Samsung TV is set to allow
connections and the ScreenShare function on the connected cell phone is enabled.
To use the cell phones Connected Home function, check that the shared folder is
set and the Share mode is On.

I tried to play a video from my cell phone


using the Connected Home function on the
Samsung TV but the video would not display
on the TV.

When a video is transmitted from Connected Home to a TV for the first time, the
settings screen that allows transfer to a TV is displayed.
Check that the transfer was not set to be rejected on this settings screen. If you
have set the cell phone to Blocked in the Media options of the AllShare settings,
please change the setting to Unblocked and retry.

A video that can be played on my cell phone


cannot be played on my TV.

Please check the resolution and display format provided by MediaPlay of the TV.

I cannot resume playback of a video using


Connected Home.

The resuming function is not supported for a video played on a cell phone.

When I play a video through Connected


Home, I get intermittent picture loss.

An 801.11b/g bandwidth network is used between a cell phone and a sharing


device. There may be frequent buffering for HD quality videos, this also depends
on the condition of the wireless connection.
Please optimize your wireless Internet environment settings (avoid using wireless
Internet or bluetooth altogether if possible) or lower the picture quality of the video.

AllShare (Notification)
Can all devices with the DLNA function be
recognized through Notification?

Only Samsung software and devices with the DLNA server function can be
recognized through Notification.

Can I use all the services related to DLNA?

Presently, you can only use the services related to ScreenShare and MediaPlay.
We will launch a new DLNA service in the future.

The notification screen that appears after


a device connects disappears within a few
seconds.
How can I access this connected device
again?

The DLNA Notification is only displayed when a device is first connected to a TV.
To access the device again, please use the AllShare menu.

AllShare (ScreenShare Client)


I cannot find the RUIS on my cell phone.

4-4

1. Check that the cell phone is connected to the wireless sharing device correctly.
2. Check that the DTV is connected either using a network cable or wirelessly to the
wireless sharing device correctly.
3. Confirm the IP address and subnet mask to ensure that the cell phone and DTV
are connected to the same network.
4. Check that the RUIS on the cell phone is enabled.
5. If the RUIS on the cell phone is enabled, please disable it and then enable it again.

4. Troubleshooting

Problem

Possible Solution

AllShare (ScreenShare Server)


I cannot find the remote control service
provided by the ScreenShare Server from the
ScreenShare Client.

1. Check that the ScreenShare Client device is correctly connected to the network of
the sharing device that the DTV is connected to.
2. Run network test in the network setup menu and confirm that MAC Address, IP
Address, Subnet, Gateway, DNS Server and Gateway Ping each shows a success
message.
3. In the network setup menu, check that the ScreenShare Client and ScreenShare
Server are on the same subnet.
- You can confirm they are on the same subnet by checking the IP address,
subnet mask and gateway address of the TV and ScreenShare Client as follows:
- If the IP address of the DTV is 10.88.83.4 and the subnet mask is 255.255.255.0,
the first six digits of the ScreenShare Clients IP address must be the same
(10.88.83) as that of the DTV, and the subnet mask and gateway address must
be the same as the DTV.
- If the IP address of the DTV is 10.88.83.4 and the subnet mask is 255.255.0.0,
the first four digits of the ScreenShare Clients IP address must be the same
(10.88) as that of the DTV, and the subnet mask and gateway address must be
the same as the DTV.
4. Move from the Allshare screen to the Setup screen, and open the Setup menu to
check if the ScreenShare Client is connected to the same ScreenShare Server as
the TV name shown in the Setup options.
5. Move from the Allshare screen to the Setup screen, and open ScreenShare to
check that the device, ScreenShare Client, is found on the list at the right side and
is set to "Allowed."

The DTV did not update after pressing


buttons on the remote control that uses the
remote control service on the ScreenShare
Client.

Check that the TV is turned on.


You cannot turn on the TV using the remote control service (on the ScreenShare)
when the TV is turned off.

4-5

4. Troubleshooting

Problem

Possible Solution

Network Setup
How do I setup the network?

Click the [Menu] button and open [Setup] to select [Network].


Configure wired or wireless network settings.
For details, please refer to the IB.

How do I check the network status?

Select [Menu] [Setup] [Network] and run [Network Test] to see test results and
check the network status.

In a network test over a wired connection,


the second items which include the IP
address, subnet, gateway and DNS server
fail.

If the IP address, subnet mask and gateway address were typed in manually,
check that valid values were entered.
(For example, 0.0.0.0 is not valid for an IP address, subnet mask or gateway
address.)
If the IP address the user entered in is invalid, change it to a valid IP address.

In a network test over a wired connection,


the third item, gateway ping fails.

1. Check that the network cable is connected to the TV correctly.


2. If the TV is connected correctly, check whether the IP address is automatic or
manual.
3. If the IP is automatic and connected to a sharing device, check the settings of the
sharing device (AP) that is using a cable connection, or consult the corresponding
Internet service provider.
4. If the IP is manual, check if the IP address is entered correctly.
(Here, the user should confirm if the manual IP address entered in is valid.)

cannot connect to a wireless network.

1. If an encryption key must be entered in to connect to a sharing device, please


check that the correct password set for the sharing device is entered.
2. Search surrounding sharing devices to see if there is a sharing device with the
same SSID by selecting [Wireless Network Setup] and [Select Network].
If there is a sharing device with the same SSID, try to connect to this device.
3. If the IP address is set to automatic and you cannot connect to the sharing
device using option 1 or 2, check the settings of the sharing device to see if the
DHCP server function on the sharing device is enabled. If disabled, activate the
function. (For details on how to set up the sharing device, see the manual for the
corresponding sharing device.)
4. If you still cannot connect to the sharing device after confirming options 1, 2 and 3,
reset the sharing device and try again.

When using a wireless network, the users


wireless sharing device cannot connect to
the PBC (WPS).

1. Check if the sharing device of the user supports WPS.


(Refer to the manual of the sharing device.)
2. Check if the user pressed the PBC button on the sharing device.
3. If there is another sharing device with WPS running nearby, a connection cannot
be made. Please retry after 2 minutes.
4. Reset the sharing device and retry.
5. If the sharing device of the user is not Wi-Fi certified, it may not be able to connect
using WPS.

The auto-configuring sharing device cannot


be connected to automatically through a
wireless dongle.
(Here, the users sharing device must
support auto-configuration.)

1. Check if the sharing device of the user supports auto configuration.


(For a list of sharing devices, refer to the IB or website.)
2. If the sharing device of the user supports auto configuration, place the sharing
device as close as possible to the wireless dongle on the TV and try to re-establish
the connection. (Must be placed close to the TV to establish a connection.)

Although the TV is placed close to the AP


and the dongle is inserted into the TV, the
sharing device cannot be connected to using
auto-configuration.

Select [Menu] [Setup] [Network] and check if SWL is Off.

Although the TV is placed close to the AP


and the dongle is inserted into the TV, the
sharing device cannot be connected to using
auto-configuration and a message that it is
connecting is displayed only.

Check if the AP is not turned off during connection.


If the AP is turned off, the TV will try to re-establish a connection for 2 minutes.

4-6

4. Troubleshooting

Problem

Possible Solution

Although the TV is placed close to the AP


and the dongle is inserted into the TV, the
sharing device cannot be connected to using
auto-configuration and a message that it is
connecting is displayed only.

If Samsung Wireless Link is On, a 5G-bandwidth wireless sharing device may not
be found in a search (restriction).
If Samsung Wireless Link is Off or the product does not have the Samsung
Wireless Link function, please retry searching to find the sharing device. (May not
be found in a search depending on the settings of the wireless connection.)

In a network test over a wireless connection,


the second items which include the IP
address, subnet, gateway and DNS server
fail.

If the IP address, subnet mask and gateway were typed in manually, check that
valid values were entered. (For example, 0.0.0.0 is not valid for an IP address,
subnet mask or gateway address.)
If the IP address the user entered in is invalid, change it to a valid IP address.

In a network test over a wireless connection,


the third item, gateway ping fails.

1. If the IP address is automatic and connected to a sharing device, check the


settings of the sharing device (AP) that is using a cable connection, or consult the
corresponding Internet service provider.
2. If the IP address is manual, check that the IP address is entered in correctly.
(Here, the user should confirm if the manual IP entered in is valid.)

In a network test over a wireless connection,


the fourth item, Internet service test fails.

Please consult the corresponding Internet service provider (an Internet network
service provider the user has subscribed to such as KT).

4-7

4. Troubleshooting

4-1-1. No Power

Genoa-P

N Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned.
Symptom

Major
checkpoints

Caution

-- The PD board relay does not work when connecting the power cord.
-- The units appears to be dead.
The PD relay does not work when connecting the power cord if the cables are improperly connected or the
Main Board or PD is not functioning. In this case, check the following:
Check the internal cable connection status inside the unit.
Check the fuses of each part.
Check the output voltage of PD.
Replace the Main Board.
Make sure to disconnect the power before working on the PD board.
When power on, check the sound of
relay on?

No

Check a connection power cable.

Yes
Check the backlight on,
when 28p cable unconnected ?

No

Change 28p cable.


Change Main Power Assy.

Yes
Does proper Stand-By DC A5V
appear at the PIN 4 of CN201?

No

Does proper Stand-By DC A5V


appear at the PIN 4 of CN201?

Yes
Check Main power input ?
- PIN7 : B18VS
- PIN11 : B13V
- PIN1 : B5V

No

Check Main power input ?


- PIN7 : B18VS
- PIN11 : B13V
- PIN1 : B5V

Yes
Does proper DC A3.3V
appear at the pin3 of IC203?

No

Change the IC203 or the Main Assy.

Yes
Diagnostics

Does proper DC B3.3V appear at


the pin8 of IC202, B9V appear at
3pin of IC201?

No

Change the IC202, IC201 or


the Main Assy.

No

Change the IC202, IC207 or


the Main Assy.

No

Check a other function(No picture part).


Replace a LCD Panel

Yes
Does proper Genoa-P core
3.3V,1.1V appear at C1009,C1035?
Yes
Check power supplied to panel at
C228" and where is C228?

Caution

4-8

Make sure to disconnect the power before working on the IP board.

4. Troubleshooting
Location (Main)

A
B

Detail

PIN11(B13V)
IC202

PIN7(B18VS)

PIN1(B5V)

PIN4(A5V)

IC207

IC201

IC203

4-9

4. Troubleshooting

4-1-2. No Video (Analog PC signal)

Genoa-P

N Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned.
Symptom
Major
checkpoints
Caution

-- Audio is normal but no picture is displayed on the screen.


-- Check the PC source
-- Check the Genoa-P
-- This may happen when the LVDS cable connecting the Main Board and the Panel is
disconnected.
Make sure to disconnect the power before working on the PD board.

MAIN BOARD
SMPS BOARD

T-CON

Check the PC source and check the


connection of DSUB?

No

Input an analog PC signal.


Check the connected cable.

Yes
1

Does the signal appear at


pin 1, 2, 3, 13, 14(R,G,B,H,V) of
CN401?

No

Change the PC cable.


Change the main PCB assembly.

No

Change the IC801 or the


main PCB assembly.

No

Please, contact Tech support.

Yes

Diagnostics
2

Does the digital data appear at


output of IC6001?
Yes
Check the LVDS cable?
Replace the LCD panel?

Caution

4-10

Make sure to disconnect the power before working on the IP board.

4. Troubleshooting
Location (Main)

Detail

IC801

B
CN401

4-11

4. Troubleshooting

WAVEFORMS
1 PC input (V-sink, H-sink, R/G/B)

2 LVDS output

4-12

4. Troubleshooting

4-1-3. No Video (HDMI - Digital Signal)

Valencia

N Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned.
Symptom
Major
checkpoints
Caution

-- Audio is normal but no picture is displayed on the screen.


-- Check the HDMI source
-- Check the Valencia
-- This may happen when the LVDS cable connecting the Main Board and the Panel is
disconnected.
Make sure to disconnect the power before working on the PD board.

MAIN BOARD
SMPS BOARD

T-CON

Power indicator LED is off.


Lamp(Backlight) on, no video ?

No

Check a set in the Stand-by mode.

Yes
Check the HDMI source and check the
connection of HDMI cable ?

No

Input the HDMI signal properly.

Yes

Diagnostics

Does the signal appear at


IC601 pin31~38(HDMI1),
pin21~28(HDMI2), pin11~18(HDMI3),
pin2~9(HDMI4)?

No

First of all check the setting of the


external device.
And then check the HDMI cable.
If the problem still occurs, replace the
Main Board.

Yes
2

Does the digital data appear at


pin 14~42 of CN1601?

No

Change the IC1201 or


the main PCB assembly.

No

Please, contact Tech support.

Yes

Caution

Check the LVDS cable?


Check the T-con board?
Replace the LCD panel?

Make sure to disconnect the power before working on the IP board.

4-13

4. Troubleshooting
Location (Main)

Detail

IC1202

CN1601

4-14

IC601

4. Troubleshooting

WAVEFORMS
1 PC input (V-sink, H-sink, R/G/B)

2 LVDS output

4-15

4. Troubleshooting

4-1-4. No Video (Tuner_CVBS)

Genoa-P

N Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned.
Symptom
Major
checkpoints
Caution

-- Audio is normal but no picture is displayed on the screen.


-- Check the Tuner CVBS source
-- Check the Genoa-P
-- This may happen when the LVDS cable connecting the Main Board and the Panel is
disconnected.
Make sure to disconnect the power before working on the PD board.

MAIN BOARD
SMPS BOARD

T-CON

Power indicator LED is off.


Lamp(Backlight) on, no video ?

No

Check a set in the Stand-by mode.

Yes
Check the HDMI source and check the
connection of HDMI cable ?

No

Input the HDMI signal properly.

Yes

Diagnostics

Does the signal appear at


pin10, 11 of TU701_HN?

No

Change the TU701_HN or


the main PCB assembly.

No

Change the IC1001 or


the main PCB assembly.

No

Please, contact Tech support.

Yes
2

Does the digital data appear at


pin 14~42 of CN1601?
Yes
Check the LVDS cable?
Check the T-con board?
Replace the LCD panel?

Caution

4-16

Make sure to disconnect the power before working on the IP board.

4. Troubleshooting
Location (Main)

Detail

IC1202

TU701_HN

CN1601

4-17

4. Troubleshooting

WAVEFORMS
1 CVBS OUT (Grey Bar)

2 LVDS output

4-18

4. Troubleshooting

4-1-5. No Video (Tuner DTV)

Genoa-P

N Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned.
Symptom
Major
checkpoints
Caution

-- Audio is normal but no picture is displayed on the screen.


-- Check the DTV source.
-- Check the Tuner, Check the Valencia.
-- This may happen when the LVDS cable connecting the Main Board and the Panel is
disconnected.
Make sure to disconnect the power before working on the PD board.

MAIN BOARD
SMPS BOARD

T-CON

Power indicator LED is off.


Lamp(Backlight) on, no video ?

No

Check a set in the Stand-by mode.

Yes
Check the RF source and
check the connection of RF cable ?

No

Input the RF source properly.

Yes

Diagnostics

Does the signal appear at


pin10, 11 of TU701_HN?

No

Change the TU701_HN or


the main PCB assembly.

No

Change the IC1001 or


the main PCB assembly.

No

Please, contact Tech support.

Yes
2

Does the digital data appear at


pin 14~42 of CN1601?
Yes
Check the LVDS cable?
Check the T-con board?
Replace the LCD panel?

Caution

Make sure to disconnect the power before working on the IP board.

4-19

4. Troubleshooting
Location (Main)

Detail

IC1202

CN1601

4-20

TU701_HN

4. Troubleshooting

WAVEFORMS
1 LVDS output

2 CH_CLK, CH_VALID

4-21

4. Troubleshooting

4-1-6. No Video (Video CVBS 1, 2)

Valencia

N Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned.
Symptom
Major
checkpoints
Caution

-- Audio is normal but no picture is displayed on the screen.


-- Check the Video CVBS source.
-- Check the Tuner, Check the Valencia.
-- This may happen when the LVDS cable connecting the Main Board and the Panel is
disconnected.
Make sure to disconnect the power before working on the PD board.

MAIN BOARD
SMPS BOARD

T-CON

Power indicator LED is off.


Lamp(Backlight) on, no video ?

No

Check a set in the Stand-by mode.

Yes
Check the video source and
check the connection of video cable?

No

Input the video source properly

Yes

Diagnostics

Does the signal appear at R528?

No

Change the CN506_UBA or


the main PCB assy.

No

Change the IC1202 or


the main PCB assembly.

No

Please, contact Tech support.

Yes
2

Does the digital data appear at


pin 14~42 of CN1601?
Yes
Check the LVDS cable?
Check the T-con board?
Replace the LCD panel?

Caution

4-22

Make sure to disconnect the power before working on the IP board.

4. Troubleshooting
Location (Main)

Detail

IC1202

R528

CN1601

4-23

4. Troubleshooting

WAVEFORMS
1 CVBS OUT (Grey Bar)

2 LVDS output

4-24

4. Troubleshooting

4-1-7. No Video (Component)

Genoa-P

N Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned.
Symptom
Major
checkpoints
Caution

-- Audio is normal but no picture is displayed on the screen.


-- Check the Component source
-- Check the Genoa-P
-- This may happen when the LVDS cable connecting the Main Board and the Panel is
disconnected.
Make sure to disconnect the power before working on the PD board.

MAIN BOARD
SMPS BOARD

T-CON

Power indicator LED is off.


Lamp(Backlight) on, no video ?

No

Check a set in the Stand-by mode.

Yes
Check the component source and
check the connection of component
cables(Y,Pb,Pr) ?
Yes

Diagnostics

Does the signal appear at


R437, R444, R442(Y, Pb, Pr)?

No

Input the component source properly.

No

Change the CN404 or


the main PCB assy.

No

Change the IC1202 or


the main PCB assembly.

No

Please, contact Tech support.

Yes
2

Does the digital data appear at


pin 14~42 of CN1601?
Yes
Check the LVDS cable?
Check the T-con board?
Replace the LCD panel?

Caution

Make sure to disconnect the power before working on the IP board.

4-25

4. Troubleshooting
Location (Main)

Detail

CN444

R437

IC1202

CN404

R442

CN1601

4-26

4. Troubleshooting

WAVEFORMS
1 Compnent_Y (Gray scale) / Pb / Pr (Color bar)

2 LVDS output

4-27

4. Troubleshooting

4-1-8. No Sound (1.Speaker 2.Monitor_out, 3.Optical)

Genoa-P

N Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned.
Symptom
Major
checkpoints
Caution

-- Video is normal but there is no sound..


-- When the speaker connectors are disconnected or damaged.
-- When the sound processing part of the Main Board is not functioning.
-- Speaker defect..
Make sure to disconnect the power before working on the PD board.

MAIN BOARD
SMPS BOARD

T-CON

Check the source and check the


connection of sound cable
(Comp/PC/DVI to HDMI) ?

No

Input the sound source properly.

Yes
Check the signal at input of Main board?
COMP1 R : C414_L : C412
AV, R : C506_L : C508
PC, DVI R : C409_L : C410

No

Check CN404, CN402, CN506_UBA.


Change the Main Assy.

Yes

Diagnostics

Check the I2C DATA between


the Audio ICs ?
Pin #1 of IC302 : MCLK
Pin #5 of IC302 : Data

Check IC302, IC1202.


Change the Main Assy.

No

Yes

1. Check the Speaker sound data at ?


tp R+/ tp L+/2. Check the Monitor out sound data at ?
tp monitor_R
tp monitor_L
3. Does the SODIF OUT sound data
appear at ?
TP SPDIF_OUT
4. Check the Woofer sound data at ?
tp WF+
tp WF-

No

Check IC302, IC1202.


Change the Main Assy.

Yes
Replace speaker ?

Caution

4-28

No

Please, Contact Tech support.

Make sure to disconnect the power before working on the IP board.

4. Troubleshooting
Location (Main)

D
C

Detail

IC1202

IC302

C414

CN404

C506
C412

C409

C508

CN402
C410

CN506_UBA

4-29

4. Troubleshooting

WAVEFORMS
1 MCLK / LRCLK / PCM_I2C_DATA

2 Speaker / Monitor OUT , SPDIF OUT

4-30

4. Troubleshooting

4.2. PD BOARD DIAGNOSIS


SMPS output diagnosis
Measure voltage at below locations for SMPS output diagnosis.
BD250

OVD_LEVEL

BD252

OVD_ON_OFF

BD275

GND

BD210

B13V

BD209

B13V

BD208

B13V

BD256

B18VS

BD201

B18VS

BD206

GND

BD205

B5V

BD204

B5V

BD202

SW_Power_Out

BD203

A5V

6m

at

45

1
~4
m
at

55

Maximum distance from TV that 3D glass operates according to the angle

11m at 0

30
at

t 15

a
10m

9m

* Every model has a different angle and distance because front cover is different.

Using Gender Cables


Use gender cables between the TV and connecting devices.

AV Gender Cable
(BN39-01154H)

Component Gender Cable


(BN39-01154W)

4-31

4. Troubleshooting

4-3. Alignments and Adjustments


4-3-1. General Alignment instruction
1. Usually, a color LED-TV needs only slight touch-up adjustment upon installation.
Check the basic characteristics such as height, horizontal and vertical sync.
2. Use the specified test equipment or its equivalent.
3. Correct impedance matching is essential.
4. Avoid overload. Excessive signal from a sweep generator might overload the front-end of the TV.
When inserting signal markers, do not allow the marker generator to distort test result.
5. Connect the TV only to an AC power source with voltage and frequency as specified on the backcover nameplate.
6. Do not attempt to connect or disconnect any wire while the TV is turned on.
Make sure that the power cord is disconnected before replacing any parts.
7. To protect against shock hazard, use an isolation transformer.

4-32

4. Troubleshooting

4-4. Factory Mode Adjustments


4-4-1. Entering Factory Mode
To enter Service Mode Press the remote -control keys in this sequence :
If you do not have Factory remote - control

MUTE

Power On

If you have Factory remote-control


INFO

Factory

Some items are not available without a factory remote


Option
Contro
SVC
Expert
ADC/WB
Advanced

T-GAPAUSC-xxxx
T-GAPAUSS1-xxxx
EDID SUCCESS
CALIB : AV O COMP O PC O HMDI O
Option : xxxx xxxx xxx
DTP-SDAL-GENP-xxxx
RFS : "Genoa.P 00xx"
2010-xx-xx
Onboot:0033_59
LDAsic: 0001, NapoliL00xx
CPLD:xxxx
Type : 46A2UF8E
Model : UD8000
MAC SUCCESS
LOCK x
DRM x
Factory Data Ver : xx
DTP-AP-COMP-xxx
DTP-BP-HAL-xxxx-x
DTP-BP-0350
Date of purchase : mm/dd/yyyy

4-33

4. Troubleshooting

4-5. Factory Data


Option
Factory Menu Name

Data

Factory Reset

Type

46A2UF8E/55A2UF8E

Local set

US

Model

UD8000

TUNER

SEC_Si2173

Range

Remark

Range

Remark

DDR
Light Effect

Off

Ch table

Country

USA

Front Color

W-Milky

Control
Factory Menu Name

Data

EDID
EDID ON/OFF

Off

EDID WRITE ALL

EDID WRITE HDMI

EDID WRITE PC

HDMI EDID Ver

HDMI EDID Port

Sub Option
Region

USA

PnP Language

ENG_US

RF Mute Time

0ms

RS-232 Jack

UART

Watchdog

OFF

WD COUNT

255

Dimm Type

EXT

LVDS FORMAT

VESA

Language_Arabic

US

TOOLS Support

31

LNA Support

OFF

CI Support

OFF

MediaPlay
Movie

DLNA

DB

Play List

4-34

4. Troubleshooting
NETWORK Support

Int-Wifi

IPERF

Stopped

Info Link Country

None

Info Link Server Type

development

TTX List

TTX Group

ND ADJ Support

ON

24Px4 Support

OFF

Power Indicator Support

ON

BD Wise Support

ON

RF Remocon Support

OFF

Data Service Support

OFF

PVR Support

OFF

3D Support

ON

Gemstar Support

OFF

WSS Support

ColorSpace Support

RGB Type

OTA Support

OFF

OTA Duration Test

OFF

Alternate Del

OFF

OTN
OTN Server Type

operating

OTN Test Server

OFF

OTN Support

ON

OTN Reset

OTN Duration

OFF

OTN Fail Test

OFF

Cable Modulation

QAM

PC Auto Ident

Enable

IIC BUS STOP

OFF

Visual Test

Diable

Emergency Log Copy


View Log
Select Log Type

IR KEY

Log View
Delete Log

Spread Spectrum
HD SSC ON/Off

OFF

LVDS SSC ON/OFF

ON

LVDS SSC Value

10

DDR SSC ON/Off

ON

4-35

4. Troubleshooting
DDR SSC Value

Napoli LVDS SSC On/Off

ON

Napoli LVDS SSC MFR

Napoli LVDS SSC MRR

31

Napoli DDR SSC ON/OFF

ON

Napoli DDR SSC MFR

Napoli DDC SSC MRR

26

DDR Margin

PN

A CTRL_OFFSET_0_3

A CTRL_OFFSET_D

B CTRL_OFFSET_0_3

B CTRL_OFFSET_D

H.264 Margin

MPEGMargin

1000

TunerMargin

10

SST
Y0 TH

218

Y1 TH

150

Y2 TH

122

Y3 TH

105

Y4 TH

78

Y5 TH

62

Y6 TH

34

Y7 TH

113

Cb0 TH

127

Cb1 TH

51

Cb2 TH

152

Cb3 TH

79

Cb4 TH

177

Cb5 TH

103

Cb6 TH

204

Cb7 TH

128

Cr0 TH

127

Cr1 TH

139

Cr2 TH

54

Cr3 TH

66

Cr4 TH

189

Cr5 TH

201

Cr6 TH

116

Cr7 TH

128

S.DEV0

100

4-36

4. Troubleshooting
S.DEV1

80

Checksum

0x0000

EEPROM RESET
EER RESET
NVR All Clear

Off

KEY SENSITIVITY

NotUsed

PDP Option
LOGIC CONNECT
PIXEL SHIFT TEST
PANEL VERSION
PANEL INCH
PANEL TYPE
PANEL TEMPERATURE
LOGIC SW VERSION
LOGIC SW CHECKSUM
SAPC TIMER
APC SPEED
Real 100 Hz Support
PLG_SHOP
Shop Option
Shop Mode

OFF

Exhibition Mode

OFF

3D_Emiton

ON

3D_EmitShowMoe

OFF

3D_GLASS PULSE_S

3D_GLASS PULSE_H

3D CUBE

OFF

Asia Option
TTX

OFF

China HD

OFF

NT Conversion

OFF

Mono Last Memory

OFF

Unbalance

OFF

IF AGC

D AGC

PHBW

FQ BW

PH RATE

PD EN

SOUND
High Devi

OFF

4-37

4. Troubleshooting
Carrier Mute

ON

Volume Curve

Type1

Pilot Level High Thld

0x30h

Pilot Level Low Thld

0x10h

Chattering Cnt

FM Prescale

0x14h

AM Prescale

0x1Ah

NICAM Prescale

0x14h

Amp Volume

0xCBh

Amp Scale

0x3Dh

AMP Speaker EQ

ON

AMP EQ CheckSum

0xBCC084

AMP PEQ Test

Ready

AMP PEQ Dump


SPDIF PCM Level

-9

DNSe-IP Test

Ready

DNSe-IP CheckSum

0x0000

Config Option
Num of ATV

Num of DTV

Num of AV

Num of SVIDEO

Num of COMP

Num of HDMI

Num of PC

Num of SCART

Num of DVI

Num of OPTICAL Link

Num of MEDIA

Num of PANEL KEY

Num of USB Port

MFT Offset

62.5

Select LCD/PDP

LCD

Num of DECODER

Num of TUNER

HDMI/DVI SEL

Indicator Led

ON

Wall Mount

OFF

HV Flip

ON

Num Of Display

DVI/HDMI SOUND

Auto

4-38

4. Troubleshooting
HDMI HOT PLUG

Disable

HOTPLUG SWITCHING

Boot

CLK TERMDURATION

300ms

HOT PLUG OFF HOLD TIME

1200ms

HDMI FLT CNT SIG

100ms

HDMI FLT CNT LOS

100ms

UNSTABLE BAN CNT

1250ms

HDMI Err Cnt

HDMI ROBIN

ON

HDMI Callback

ON

HDMI CTS Thld

HDMI CTS Cnt1

HDMI 3D Det

TMDS_EQ2_Boost

TMDS_EQ2_Gain

TMDS_PLL_Loop

TMDS_CPREG_BLEED

HDMI EQ

AUTO

HDMI EDID CTRL Type

Combine

DVI SET TIME

300ms

Type Of PANEL KEY

Vertical

LD CTRL SELECT

FULL_CTRL

PVR Record NUM

Backend Device

NAPOLI

ENCORDER

NXC1000

BPARD CONTROL

ON

All Share Support

ON

SCC
SCC Mode

Dynamic

SCC ON/OFF

Off

SCC Input Data


Hx

272

Hy

278

Lx

272

Ly

278

sSCC Const
sSCC Hx

545

sSCC Hy

571

sSCC Lx

544

sSCC Ly

572

pSCC Const

4-39

4. Troubleshooting
pSCC Hx

545

pSCC Hy

571

pSCC Lx

544

pSCC Ly

572

SCC Source Data

PBA

SWAP

PBA

SVC
Factory Menu Name

Data

Test Pattern
LOGIC Pattern Sel

LOGIC Level Sel

255

LDAsic Pattern Sel

GenaoP Pattern Sel

GenoaS Pattern Sel

Napoli Pre Test Pattern

Napoli Post Test Pattern

Napoli FDISPLAY ON/OFF

OFF

Napoli PC Mode ON/OFF

OFF

HDMI WB Pattern

OFF

HDMI Pattern Sel

GenoaS FRC Post Test Pattern

GenoaS FRC FDISPLAY ON/OFF

OFF

GenoaS FRC PC Mode ON/OFF

OFF

Panel Auto Setting


PANEL DISPLAY TIME

3Hr

T-CON USB Download


T-CON CheckSum
CPLD USB Download
REMOCON PAIRING
TC905x7
FFT Size_0

Guard Interval_0

Freq. Offset_0

SNR_0

IF AGC_0

TMCC Lock_0

TS Packet_0

Master Lock_0

A_Modulation_0

A_Code Rate_0

A_Timer InterLeave_0

4-40

Range

Remark

4. Troubleshooting
A_Segments Num_0

A_BER_0

B_Modulation_0

B_Code Rate_0

B_Timer InterLeave_0

B_Segments Num_0

B_BER_0

C_Modulation_0

C_Code Rate_0

C_Timer InterLeave_0

C_Segments Num_0

C_BER_0

MICOM UPGRADE
Temp Last
Temp Read
DDC Version

0x40519

DDC_CHK_SEL

DDC_Check_Total

0x0

IR_ON_OFF

0xaa

BT ADDRESS

ON

BT UPGRADE
SVC Reset

Expert
Factory Menu Name

Data

Range

Remark

Data

Range

Remark

N/D ADJ
Source

ADC/WB
Factory Menu Name
ADC
AV Calibration
Comp Calibraion
PC Calibration
HDMI Calibration
ADC Target
1st_AV_Low

64

1st_AV_High

880

1st_AV_Delta

1st_COMP_Y_Low

64

1st_COMP_Cb_Low

512

1st_COMP_Cr_Low

512

4-41

4. Troubleshooting
1st_COMP_Y_High

940

1st_COMP_Cb_High

512

1st_COMP_Cr_High

512

1st_COMP_Delta

1st_PC_Low

16

1st_PC_High

1004

2nd_AV_Low

2nd_AV_High

940

2nd_PC_Low

2nd_PC_High

940

2nd_Delta

ADC Result
1st_Y_GH

248

1st_Y_GL

245

1st_Cb_BH
1st_Cb_BL
1st_Cr_RH
1st_Cr_RL
2nd_R_L

131

2nd_G_L

131

2nd_B_L

131

2nd_R_H

107

2nd_G_H

107

2nd_B_H

107

White Balance
Sub Brightness

128

R-Offset

128

G-Offset

128

B-Offset

128

Sub Contrast

128

R-Gain

128

G-Gain

128

B-Gain

128

Movie R-Offset
Movie B-Offset
Movie R-Gain
Movie B-Gain

Advanced
Factory Menu Name
Picture_2D
FBE3

4-42

Data

Range

Remark

4. Troubleshooting
BM_slope
BM_start
BM_start_max
Lfunc_gain
Hfunc_gain
ACR-Offset
Skin-UV
FBE Sub color
M-Skin-UV
M-Sub Color
N_Skin_UV
N_Sub_Gamma
Color Gamut
LFUNC_TH1
LFUNC_TH2
LFUNC_TH3
LFUNC_OUT2
LFUNC_OUT3
LFUNC_OUT4
LFUNC_OUT5
UFUNC_TH1
UFUNC_TH2
UFUNC_TH3
UFUNC_OUT2
UFUNC_OUT3
UFUNC_OUT4
UFUNC_OUT5
PPHC_Red
PPHC_Green
PPHC_Blue
PPHC_Cyan
PPHC_Magenta
PPHC_Yellow
WB Movie
W/B MOVIE ON/OFF
MODE
Color Tone
MSub Brightness
MSub Contrast
N_Rgain
N_Bgain

4-43

4. Troubleshooting
N_Roffset
N_Boffset
W1_Rgain
W1_Bgain
W1_Roffset
W1_Boffset
W2_Rgain
W2_Bgain
W2_Roffset
W2_Boffset
Movie Contrast
Movie Bright
Movie Color
Movie Sharpness
Movie Tint
Movie Backlight
Movie Gamma
M_Sub_Gamma
HDMI Black Level
SubSetting
Gamma
PWM Max
PWM Mid
PWM Min
Contrast Dimming
7.5 IRE NTSC
7.5 IRE OFFSET
48Hz Enable
Peak Dimming
Dynamic CE
ColorMapping
Auto_Red_R
Auto_Red_G
Auto_Red_B
Auto_Green_R
Auto_Green_G
Auto_Green_B
Auto_Blue_R
Auto_Blue_G
Auto_Blue_B
Auto_Yellow_R

4-44

0.95

4. Troubleshooting
Auto_Yellow_G
Auto_Yellow_B
Auto_Cyan_R
Auto_Cyan_G
Auto_Cyan_B
Auto_Magenta_R
Auto_Magenta_G
Auto_Magenta_B
EPA 3D
Standard Contrast
Standard Brightness
Standard Sharpness
Standard Color
Standard Tint
Standard Backlight
3D Contrast
3D Brightness
V_3D PWM Delay_60
V_3D ANA Delay_60
V_3D PWM Delay_50
V_3D ANA Delay_50
Motion plus Delay
Home Delay
Shop Delay
CH_VDEC
AGC_mode
Gain_VCR
Y_Gain_Man
Y_Shape_sel
Y_Shape_SCM
C_Shape_sel
C_Shape_SCM
If_iir
If_filt_sel
ST_Beg_NTSC
VS_Slice_Level
HS_Slice_Level
FB_Delay_adj
RGB_Delay_adj
slice_mod_fine
scm_fdet_lvl

4-45

4. Troubleshooting
bl_range
AR_ADC
PHASE
SOG_BW
SSC_PC
RGB_DLY
YC_Delay
PAL_BG
PAL_DK
PAL_I
PAL_M
PAL_N
SECAM_BG
SECAM_DK
SECAM_L
NTSC_358
NTSC_443
AV_PAL
AV_PAL_M
AV_PAL_N
AV_SECAM
AV_NT358
AV_NT443
AV_PAL60
CH_DP
BD_MAX_PERCENT_X
BD_MAX_PERCENT_Y
BD_DETAIL_AMT_MAX
BD_TOUCH_SUPP
BD_TOUCH_SUP_INV
DR_SIGMA_FIL_GAIN
DR_GAIN_IN_ETE
SD2HD_Metric
Sharpness
Pre_GainH1
Pre_GainH2
Pre_GainH3
Pre_GainV1
Pre_GainV2
Pre_GainV3
Post_GainH1

4-46

4. Troubleshooting
Post_GainH2
Post_GainH3
Post_GainV1
Post_GainV2
Post_GainV3
Post_GainPE1
Post_GainPE2
Post_GainPV1
Post_GainPV2
CTI_Gain
Pre_LTIH
LTI_H
LTI_V
PRE_CORING_H
PRE_CORING_V
POST_CORING
Pre_TOT
Post_TOT
SH Sub Color
Sharpness_LNA
S1_Pre_GainH1
S1_Pre_GainH2
S1_Pre_GainH3
S1_Pre_GainV1
S1_Pre_GainV2
S1_Pre_GainV3
S1_Post_GainH1
S1_Post_GainH2
S1_Post_GainH3
S1_Post_GainV1
S1_Post_GainV2
S1_Post_GainV3
S1_Post_GainPE1
S1_Post_GainPE2
S1_Post_GainPV1
S1_Post_GainPV2
S2_Pre_GainH1
S2_Pre_GainH2
S2_Pre_GainH3
S2_Pre_GainV1
S2_Pre_GainV2

4-47

4. Troubleshooting
S2_Pre_GainV3
S2_Post_GainH1
S2_Post_GainH2
S2_Post_GainH3
S2_Post_GainV1
S2_Post_GainV2
S2_Post_GainV3
S2_Post_GainPE1
S2_Post_GainPE2
S2_Post_GainPV1
S2_Post_GainPV2
S3_Pre_GainH1
S3_Pre_GainH2
S3_Pre_GainH3
S3_Pre_GainV1
S3_Pre_GainV2
S3_Pre_GainV3
S3_Post_GainH1
S3_Post_GainH2
S3_Post_GainH3
S3_Post_GainV1
S3_Post_GainV2
S3_Post_GainV3
S3_Post_GainPE1
S3_Post_GainPE2
S3_Post_GainPV1
S3_Post_GainPV2
LNA_Plus
Synctip_Noise
dB0
dB1
dB2
dB3
dB4
dB5
dB6
dB7
dB8
dB9
LNA+_Yfilter
FRCS

4-48

4. Troubleshooting
FRCS LVDS Format
FRCS LVDS BitWidth
FRCS LVDS Sequence
FRCS Hangup Detection
FRCS FMD Demo
LDAsic
R_LD4_L3DD_RATIO
R_LD4_LD_ON
R_DELAY
R_ALL_READ
R_LVDS_TX_FMT
R_LVDS_SW
3D
EmitOn
EmitStartPosi60
EmitStartPosi50
EmitStartPosi48
3DSyncVstart60
3DSyncVend60
3DSyncVstart50
3DSyncVend50
3DSyncVstart48
3DSyncVend48
2D3D Focus
2D3D Depth1
2D3D Depth2
2D3D Depth3
2D3D Depth4
2D3D Depth5
2D3D Depth6
2D3D Depth7
2D3D Depth8
2D3D Depth9
2D3D Depth10
N240 PWM Delay_60
N240 ANA Delay_60
N240 PWM Delay_50
N240 ANA Delay_50
N240 PWM Delay_48
N240 ANA Delay_48
Reading

4-49

4. Troubleshooting
POST_FDISPLAY
RAMP_SPEED
POST_RAMP_SPEED
LVDS_RX_FMT
LVDS_TX_FMT
LVDS_RX_BIT
LVDS_TX_BIT
POST_OUT1_ORDER
POST_OUT2_ORDER
POST_OUT3_ORDER
POST_OUT4_ORDER
CROSS_PATTERN
EnableFB
HMVSRMargin_2X_H
HMVSRMargin_2X_M
HMVSRMargin_2X_L
VMVSRMargin_2X
HSADPercentT1_2X
HSADPercentT2_2X
HMVSRMargin_FILM_H
HMVSRMargin_FILM_M
HMVSRMargin_FILM_L
VMVSRMargin_FILM
HSADPercentT1_FILM
HSADPercentT2_FILM
LEDDriver
VSYNC_DELAY_3D_50
VSYNC_DELAY_3D_60
FRC
FRCQ Option
SSC_OnOff
SSC_Width
SSC_Freq
FMD_Demo
CSB Vertical
CSB Horizontal
X_VStabStatVid
X_VStabStatF
X_VStabCorF
X_VStabSensF
X_HaloSizStatVid

4-50

4. Troubleshooting
X_HaloSizStatF
X_HaloSizCorF
X_HaloSizSensF
Film_Low_SD
Film_Medium_SD
Film_High_SD
Film_Low_HD
Film_Medium_HD
Film_High_HD
Video_Judder_Low
Video_Judder_Med
Video_Judder_High
Hangup Detection
Q LVDS Sequence
Q LVDS Format
Q LVDS bit width
PC_Mode_OnOff

FRCQ Fallback
SensD_Film_Low
SensD_Film_Medium
SensD_Film_High
Rel_Start_Film
Rel_Slope_Film
H_Len_Start_Film
H_Len_Slope_Film
V_Len_Start_Film
V_Len_Slope_Film
SensD_Video
Rel_Start_Video
Rel_Slope_Video
H_Len_Start_Video
H_Len_Slope_Video
V_Len_Start_Video
V_Len_Slope_Video

Picture Update

4-51

4. Troubleshooting

4-6. White Balance


4-6-1. Calibration
ADC/WB

AV Calibration
Comp Calibration
PC Calibration
HDMI Calibration

4-6-2. Service Adjustment


You must perform Calibration in the Lattice Pattern before adjusting the White Balance.

Color Calibration
Adjust spec.
1. Source
: HDMI
2. Setting Mode : 1280 x 720@60Hz
3. Pattern
: Pattern #24 (Chess Pattern)

( Chess Pattern )
4. Use Equipment : CA210 & Master MSPG925 Generator
- Use other equipment only after comparing the result with that of the Master equipment.
Input mode

Calibration

CVBS IN (Model_#1)

Perform in NTSC B&W Pattern #24

Lattice

Component IN (Model_#6)

Perform in 720p B&W Pattern #24

Lattice

PC Analog IN (Model_#21)

Perform in VESA XGA (1024x768) B&W Pattern #24

Lattice

Perform in 720p B&W Pattern #24

Lattice

HDMI IN

<Table 1>

4-52

Pattern

4. Troubleshooting

Method of Color Calibration (AV)


1) Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port
2) Press the Source key to switch to "AV1" mode
3) Enter Service mode
4) Select the "ADC/WB" and "ADB" menu
5) Select the "AV Calibration" menu.
6) In "AV Calibration Off" status, press the " " key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the "AV Calibration" status from Failure to Success.

Method of Color Calibration (Component)


1) Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port
2) Press the Source key to switch to "component" mode
3) Enter Service mode
4) Select the "ADC/WB" and "ADB" menu
5) Select the "Comp Calibration" menu.
6) In "Comp Calibration Off" status, press the " " key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the "Comp Calibration" status from Failure to Success.

Method of Color Calibration (PC)


1) Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port
2) Press the Source key to switch to "PC" mode
3) Enter Service mode
4) Select the "ADC/WB" and "ADB" menu
5) Select the "PC Calibration" menu.
6) In "PC Calibration Off" status, press the " " key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the "PC Calibration" status from Failure to Success.

Method of Color Calibration (HDMI)


1) Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port
2) Press the Source key to switch to "HDMI1" mode
3) Enter Service mode
4) Select the "ADC/WB" and "ADB" menu
5) Select the "HDMI Calibration" menu.
6) In "HDMI Calibration Off" status, press the " " key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the "HDMI Calibration" status from Failure to Success.

4-6-3. Adjustment

ADC/WB

White Balance

(low light)

(hight light)

Sub Bright
R offset
G offset
B offset

Sub Contrast
R gain
G gain
B gain
(W/B adjustment Condition refer next page)

4-53

4. Troubleshooting

4-7. Software Upgrade


Software Upgrade can be performed by network connection or downloading the latest firmware from www.
samsung.com to a USB memory device.

By USB
Insert a USB drive containing the firmware upgrade file,
downloaded from www.samsung.com into the TV.
Please be careful not to disconnect the power or remove
the USB drive until upgrades are complete. The TV will be
turned off and on automatically after completing the firmware
upgrade. When software is upgraded, video and audio
settings you have made will return to their default settings.
We advise you to to write down your settings so that you can
easily reset them after the upgrade.
* The displayed menu may differ depending on the model.

By Online
Upgrades the software using the Internet.
First, configure your network. For detailed procedures on using the Network Setting, refer to the Setting the Network
instructions.
If The internet connection doesnt operate properly, connection can be broken, please retry downloading.

If the problem still happens, download by USB and upgrade.

Stanby mode upgrade(Off/On)


A manual upgrade will be automatically performed at selected time. Since the power of the unit is turned on
internally, the screen may be turned on slightly for the LED product. This phenomenon may continue for more
than 1 hour until the software upgrade is complete.

4-54

4. Troubleshooting

4-8. RS-232C
1. To RS232C Control
Port : COM#(Serial)
Bit rate : 115200
Data Bit : 8 bit
Parity : None
Stop Bits : 1
Flow Control : None
2. Description of RS232C
Pin#

Name

CD

Full Name
Carrier Detect

RxD

Received Data

TxD

Transmitted Data

DTR

Data Terminal Ready

GND

Signal Ground

DSR

Data Set Ready

RTS

Request To Send

CTS

Clear To Send

RI

Ring Indicator

4-55

4. Troubleshooting

4-9. AV control code


Control Item
General

Power

Volume

Power

Value

0x00

0x00

0x00

0x00

On

0x02

Direct

0x01

0x00

(0~100)

Up

0x01

0x00

Down

0x02

0x00

0x00

0x00

0x02
Direct
Up
Down

Control Item
TV

TV
AV1

AV

Component

PC

HDMI

DVI

0x00

0x01

0x00

0x02

0x00

Cmd2

Cmd3

Value

0x00

0x00

0x00

0x01

0x00

0x03

0x00

Cmd1
0x0a

AV2

0x01

AV3

0x02

S-Video1
S-Video

0x00

0x04

Continuous

4-56

Cmd3

0x01

Ch.

Source List

Cmd2

Off

Mute

Input

Cmd1

0x02

0x00

S-Video2

0x01

S-Video3

0x02

Component1

0x03

0x00

Component2

0x01

Component3

0x02

PC1

0x04

0x00

PC2

0x01

PC3

0x02

HDMI1

0x05

0x00

HDMI2

0x01

HDMI3

0x02

HDMI4

0x03

DVI1

0x06

0x00

DVI2

0x01

DVI3

0x02

4. Troubleshooting
Control Item
PICTURE

Mode

Dynamic(Entertain)

Cmd1

Cmd2

Cmd3

Value

0x0b

0x00

0x00

0x00

Standard

0x01

Movie

0x02

Natural

0x03

CAL-NIGHT

0x04

CAL-DAY

0x05

BD Wise

0x06

BackLight

0x01

0x00

(0~20)

Contrast

0x02

0x00

(0~100)

Brightness

0x03

0x00

(0~100)

Sharpness

0x04

0x00

(0~100)

Color

0x05

0x00

(0~100)

Tint

G/R

0x06

0x00

(0~100)

Advanced
Settings

Black Tone

0x07

0x00

0x00
0x01
0x02
0x03

Dynamic Contrast

Off

0x01

0x00

Low

0x01

Medium

0x02

HIgh
Shadow Detail

-2 ~ 2

0x02

(-2~2)

Gamma

-3 ~ 3

0x03

(-3~3)

RGB Only Mode

Off

0x05

0x00

Color Space

Red

0x01

Green

0x02

Blue

0x03

Auto

0x06

0x00

Native

0x01

Custom

0x02

White Balance

R-Offset(LCD)

0x07

(0~50)

White Balance

G-Offset(LCD)

0x08

(0~50)

White Balance

B-Offset(LCD)

0x09

(0~50)

White Balance

R-Gain(LCD)

0x0a

(0~50)

White Balance

G-Gain(LCD)

0x0b

(0~50)

White Balance

B-Gain(LCD)

0x0c

(0~50)

White Balance

Reset(LCD)

0x0d

0x00

Flesh Tone

-15 ~ 15

0x0e

(-15~15)

Edge Enhancement

Off

0x0f

0x00

On

0x01

4-57

4. Troubleshooting
xvYCC

Off

0x10

On
Motion Lighting

0x01

Off

0x11

On
LED Motion Plus

Picture
Option

Color Tone

Digital Noise Filter

MPEG Noise Filter

HDMI Black Level

Auto Motion Plus

Screen
Adjustment

4-58

Picture Size

0x00
0x01

Off

0x07

0x00

On(Normal)

0x01

Cinema

0x02

Ticker

0x03

Cool

0x0a

0x00

0x00

Normal

0x01

Warm1

0x02

Warm2

0x03

Off

0x02

0x00

Low

0x01

Medium

0x02

High

0x03

Auto

0x04

Auto
Visualization

0x05

Off

0x03

0x00

Low

0x01

Medium

0x02

High

0x03

Auto

0x04

Normal

0x04

Low
Film Mode

0x00

0x00
0x01

Off

0x05

0x00

Auto1

0x01

Auto2

0x02

Off

0x06

0x00

Clear

0x01

Standard

0x02

Smooth

0x03

Custom

0x04

Demo

0x05

16:9

0x0b

0x0a

0x01

0x00

Zoom1

0x01

Zoom2

0x02

Wide Fit

0x03

4:3

0x04

Screen Fit

0x05

Smart View I

0x06

4. Troubleshooting
Smart View II
Reset
Picture

Reset Picture

3D

3D Mode

Off

0x07
0x0b

0x0b

0x00

0x00

0x0b

0x0c

0x00

0x00

2D->3D

0x01

Side By Side

0x02

Top Bottom

0x03

Line By Line

0x04

Vertical Line

0x05

Checker BD

0x06

Frame
Sequence

0x07

Off

3D 2D

0x01

On

0x01

3D View Point

0x02

(-5~5)

Depth

0x03

(1~10)

Picture Correction

0x04

0x00

0x05

0x00

3D Auto View

Off
Message
Notice

0x01

On

0x02

Control Item
Sound

0x00

Cmd1

Cmd2

Cmd3

Value

0x0c

0x00

0x00

0x00

SRS TheaterSound(Genoa)

Standard

Sound Mode(X6)

Music

0x01

Movie

0x02

Clear Voice

0x03

Amplify

0x04

Equalizer

Balance

0x00

(0~20)

100hz

0x01

(0~20)

300hz

0x02

(0~20)

1khz

0x03

(0~20)

3khz

0x04

(0~20)

10khz

0x05

(0~20)

Reset

0x06

0x00

0x00

0x00

SRS TruSurround HD(Genoa)

Off

Virtual Surrond(X6)

On

SRS TruDialog(Genoa)

Off

Dialog Clarify(X6)

On

Preferred Language

English

0x01

0x02

0x01
0x03

0x00

0x00
0x01

0x04

0x00

0x00

Spanish

0x01

French

0x02

Korean

0x03

Japanese

0x04

4-59

4. Troubleshooting
Multi-Track Sound

Auto Volume

Speaker Select

Mono

0x05

0x00

Stereo

0x01

SAP

0x02

Off

0x06

0x00

0x01

Night

0x02

TV Speaker

0x07

0x00

KEY

Main

0x08

0x00

0x00
0x01

Sound Reset

0x09

0x00

0x00

0x00

refer
to the
table
of
below

Key Generation
0x0d

4-60

0x00
0x01

Sub
Sound Reset

0x00

Normal

External Speaker
Sound Select

0x00

0x00

Key value

Value

Up

96 (0x60)

Down

97 (0x61)

Left

101 (0x65)

Right

98 (0x62)

Menu

26 (0x1A)

Internet

147 (0x93)

Enter(OK)

104 (0x68)

EXIT

45 (0x2D)

4. Troubleshooting

4-10. Rear Cover Dimension


46" Cover MEDDLE & Rear Dimmension

55" Cover MEDDLE & Rear Dimmension

Cover-Rear Area

UD8000

40"

46"

55"

Wall Mount
(A X B)
(C X D)

200 x 200

400 x 400

400 x 400

354.3 x 110.6

320.6 x 76.0

416.3 x 168.5

4-61

4. Troubleshooting

4-11. Service Item Code


ITEM

LOCATION

CODE

HEADER-BOARD TO BOARD

CN201

3711-007739

CONNECTOR-FPC/FFC/PIC

CN1601

3711-005925

JACK-PHONE

CN402
CN502
CN507_US

3722-003158

JACK-PHONE

CN506_UBA

3722-003208

JACK-PHONE

CN404

3722-003207

TU701_HN

BN40-00208A

TUNER

4-62

VIEW

4. Troubleshooting

ITEM

LOCATION

CODE

HEADER-BOARD TO CABLE

CN301

3711-007319

HEADER-BOARD TO CABLE

CN701

3711-007571

JACK-MODULAR

CN1701

3722-003199

CONNECTOR-DSUB

CN401

3701-001724

CONNECTOR-HDMI

CN601
CN604
CN618
CN602

3701-001736

CONNECTOR-OPTICAL

OP401

3707-001104

JACK-USB

CN1501
CN1502
CN1503

3722-003044

46" : BN94-04251A
55" : BN94-04251B

ASSY PCB MAIN

VIEW

4-63

4. Troubleshooting

ITEM

LOCATION

CODE

IP Board

46" : BN44-00430A
55" : BN44-00431A

T-CON

46" : BN96-16454A
55" : BN96-16493A

ASSY STAND

46" : BN96-16721A
55" : BN96-16959A

FUNCTION IR & 3D Board

46"/55"
BN96-18100B

Touch function

46"/55"
BN96-18101B

BT RF-Module

46"/55"
BN96-17107B

Lead connector
(Function & IR & 3D & BT RF Module)

46": BN39-01470B

4-64

VIEW

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