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Dell TM PowerVault TM 110T LTO-3 Tape Drive User's Guide

The disclaimers information noted below below. is provided by the supplier of the referenced device without independent verification by Dell and is subject to the restrictions and

Introduction Setting Up the Tape Drive Using the Tape Drive Using the Tape Backup Software Troubleshooting Specifications Glossary

Tape Backup Software Troubleshooting Specifications Glossary NOTE: A NOTE indicates important information that helps you

NOTE: A NOTE indicates important information that helps you make better use of your system. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Information in this document is subject to change without notice.

© © International 2005 Dell Inc. Business All rights Machines reserved. Corporation, 2005. All rights reserved.

Trademarks Corporation. used in this text: Dell, PowerVault, and the DELL logo are trademarks of Dell Inc. Microsoft and Windows are registered trademarks of Microsoft

Other disclaims trademarks any proprietary and trade interest names in may trademarks be used and in this trade document names to other refer than to either its own. the entities claiming the marks and names or their products. Dell Inc.

Restrictions and Disclaimers The not been information independently contained verified in this or document, tested by including Dell. Dell all cannot instructions, be responsible cautions, for and damage regulatory caused approvals as a result and of certifications, either following is provided or failing by to the follow supplier these and has instructions. All not to such statements by Dell. statements Dell or specifically claims or claims regarding disclaims should the be knowledge properties, directed to of capabilities, the the supplier. accuracy, speeds, completeness, or qualifications or substantiation of the part for referenced any such in statements. this document All questions are made or by comments the supplier relating and

Model Number LTO3-EX1

Initial release: May 2005

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Glossary: Dell TM PowerVault TM 110T LTO-3 Tape Drive User's Guide

- T - U

- A - B - C

- D

- E

- F

- G - H

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I

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J - L

- M - N - O

- P

- R - S

- V - W

Numbers

2:1 without compression. compression. The In relationship 2:1 compression, between twice the quantity as much of data data can that be stored can be with stored compression with compression as can be as stored compared without to the compression. quantity of data that can be stored

A

A. See ampere.

ampere applied across (A). A a unit resistance of measure of one for ohm. electric current that is equivalent to a flow of one coulomb per second, or equivalent to the current produced by one volt

adapter. See adapter card. adapter card. A circuit board that adds function to a computer.

B

server backups. errors The or short-term malfunctions. retention of records used for restoring essential business and server files when vital data has been lost because of program or to backward be used compatible. with a modern Capable tape drive of being but can used also with be a used previous with product certain that older was tape designed drives. Synonymous for a similar purpose. with downward For example, compatible. a tape cartridge that is designed bezel. The removable frame that fits over the front of the tape drive. burst data transfer rate. The maximum speed at which data is transferred. byte. A string that consists of a certain number of bits (usually 8) which are treated as a unit and represent a character. A byte is a fundamental unit of data.

C

C. See Celsius.

capacity. The amount of data that can be contained on storage media and expressed in bytes. cartridge. See tape cartridge. cartridge door. On a tape cartridge, the hinged barrier that can be opened to access, or closed to protect, the magnetic tape within the cartridge. cartridge memory. See LTO cartridge memory. Celsius degrees (C). representing Having a the thermostatic freezing point scale and on which 100 degrees the interval representing between the the boiling freezing point. point and the boiling point of water is divided into 100 degrees, with 0

cleaning cartridge. A tape cartridge that is used to clean the heads of a tape drive. Contrast with data cartridge. clockwise. In the direction that the hands of a clock rotate, as viewed from the front. compression. The process of eliminating gaps, empty fields, redundancies, and unnecessary data to shorten the length of records or blocks. configure. To describe to a server the devices, optional features, and programs installed on the system. counterclockwise. In a direction opposite to that in which the hands of a clock rotate, as viewed from the front. current. The quantity of charge per unit of time. Current is measured in amperes. cycle power. To apply and remove electrical power to a device within a short time span.

D

data. Any representations such as characters or analog quantities to which meaning is, or might be, assigned. data cartridge. A tape cartridge that is dedicated to storing data. Contrast with cleaning cartridge.

data compression. See compression. data system. transfer The rate rate. is expressed The average in bits, number characters, of bits, characters, or blocks per or second, blocks per minute, unit of or time hour. that pass between corresponding equipment in a data transmission

DC. See direct current.

degauss. To make a magnetic tape nonmagnetic by exposing the tape to electrical coils which carry currents that neutralize the magnetism of the tape. device. Any hardware component or peripheral, such as a tape drive or tape library, that can receive and send data. device driver. A file that contains the firmware that is needed to use an attached device. diagnostic. A software program that is designed to recognize, locate, and explain faults in equipment or errors in programs. direct current (DC). An electric current flowing in one direction only and substantially constant in value. and drive. writes A data-storage data to the device tape. that controls the movement of the magnetic tape in a tape cartridge. The drive houses the mechanism (drive head) that reads drive against dump. faults The or errors, recording, or in at connection a particular with instant, debugging. of the contents of all or part of one storage device into another storage device, usually as a safeguard

drive head. The component that records an electrical signal onto magnetic tape, or reads a signal from tape into an electrical signal. drive sense data. See SCSI drive sense data. dump. See drive dump.

E

eject. To remove or force out from within. enclosure. A device, such as a desktop unit, tape cartridge autoloader, or tape library, into which you can install the tape drive. error log. Maintained by the tape drive, a list that contains the ten most recent error codes. The codes identify errors that pertain to the drive.

F

F. See Fahrenheit. Fahrenheit atmosphere (F). of pressure. Of or relating to a temperature scale that registers the freezing point of water as 32 degrees and the boiling point as 212 degrees at one

file. A named set of records that are stored or processed as a unit.

alterable memory firmware. (ROM) medium, The proprietary on and a PC is motherboard. more code adaptable that is usually to change delivered than as pure part hardware of an operating circuitry. system. An example Firmware of firmware is more is efficient the Basic than Input/Output software that System is loaded (BIOS) from in read-only an

G

GB.

See gigabyte.

Generation storage capacity 1. The of informal up to 100 name GB per for cartridge the Ultrium and tape a native drive, sustained which is the data predecessor transfer rate of the of 15 tape MB drive per second. (Generation 2). The Generation 1 drive has a native

Generation 2. The informal name for the Ultrium 2 Tape Drive, which is the second-generation version of the Ultrium tape drive (Generation 1). The Generation

2 drive has a native storage capacity of up to 200 GB per cartridge and a native sustained data transfer rate of 35 MB per second.

Generation 3. The informal name for the Ultrium 3 Tape Drive, which is the third-generation version of the Ultrium tape drive (Generation 1, 2). The Generation

3 drive has a native storage capacity of up to 400 GB per cartridge and a native sustained data transfer rate of 80 MB per second. gigabyte. 1,000,000,000 bytes. ground. An object that makes an electrical connection with the earth.

H

hardware. The physical equipment or devices that form a computer. head. See drive head. Head measures Resistance the head's Measurements ability to withstand test. Part cracks of the and Test other Head defects. diagnostic, a procedure that determines whether the tape drive's head works correctly. The test

host. The controlling or highest-level system in a data communication configuration. Synonymous with server.

I

ID. Identifier. in. See inch. inch. A unit of length equal to 1/36 yard or 25.4 mm. input/output (I/O). Data that is provided to a computer or data that results from computer processing. insertion guide. On the surface of the tape cartridge, a large, notched area that prevents you from inserting the cartridge incorrectly. install. of multiple (1) components To set up for or use devices. or service. (2) The act of adding a product, feature, or function to a server or device either by a singular change or by the addition

interposer. to the computer An adapter-like or data resulting device from that computer allows a connector processing. of one size and style to connect to a mating connector of a different size and style. Data provided

I/O. See input/output.

J

jumper. jumper connects (1) A tiny the connector pins electrically. that fits over a pair of protruding pins in a connector. A jumper can be moved to change electrical connectors. When in place, the (2) To place a jumper on a connector pin.

L

label. A slip of paper with an adhesive backing that can be written on and affixed to a tape cartridge as a means of identification or description. label area. On the LTO Ultrium Tape Cartridge, a recessed area next to the write-protect switch where a bar code label must be affixed. engaged, leader block. the leader-pin Located within block the pulls tape the drive, tape the from part the that cartridge engages into the the steel drive. pin which is attached to the tape in an LTO Ultrium Tape Cartridge. Once leader a threading pin. On mechanism, the tape cartridge, which pulls a small the pin metal and the column tape that out is of attached the cartridge, to the across end of the the drive magnetic head, tape. and onto During a takeup tape processing reel. The the head leader can then pin is read grasped or write by data from or to the tape. LED. See light-emitting diode. light-emitting diode. A semiconductor diode that emits light when subjected to an applied voltage and that is used in an electronic display.

between format" Linear Tape-Open technology, different vendors' (LTO). which means A offerings type that of by tape its ensuring users storage have that technology multiple vendors sources developed comply of with product by verification the IBM and Corporation, media. standards. The "open" Hewlett-Packard, nature of LTO and technology Seagate. LTO enables technology compatibility is an "open load. writing Following by the drive's the insertion head. of a tape cartridge into the tape load compartment, the act of positioning the tape (performed by the tape drive) for reading or

log sense data. See SCSI log sense data. loop. (2) To (1) connect A series so of as instructions to complete that a loop. is repeated until a terminating condition is reached.

supported crosstalk. Low Voltage server Differential and the tape (LVD). drive. A low-noise, LVD signaling low-power, uses two and wires low-amplitude to drive one electrical signal over signaling copper system wire. The that use enables of wire data pairs communication reduces electrical between noise a and

LTO. See Linear Tape-Open. LVD. See Low Voltage Differential.

M

magnetic tape. A tape with a magnetizable surface layer on which data can be stored by magnetic recording. maintenance tape cartridge, mode. update The its state own firmware, of operation and in perform which the other tape diagnostic drive must and be maintenance before it can functions. run diagnostics, verify write and read operations, verify a suspect

MB. See megabyte. media. The plural of medium. medium. A physical material in or on which data may be represented, such as magnetic tape.

megabyte (MB). 1,000,000 bytes.

N

network. A configuration of data processing devices and software that is connected for information interchange.

O

centimeters strength oersted. in The the of unit axial interior of length. magnetic of an elongated, field strength uniformly in the wound unrationalized solenoid centimeter-gram-second that is excited with a linear (cgs) current electromagnetic density in system. its winding The of oersted one abamper is the magnetic per 4 pi field offline. The operating condition that the tape drive is in when the server's applications cannot interact with it. online. The operating condition that the tape drive is in when the server's applications can interact with it. Open Systems. Computer systems whose standards are not proprietary. operating environment. The temperature, relative humidity rate, and wet bulb temperature of the room in which the tape drive routinely conducts processing.

P

that parity. group The always state of odd being (odd even-numbered parity) or even or (even odd-numbered. parity). A parity bit is a binary number that is added to a group of binary numbers to make the sum of parity when the error. sending A transmission and receiving error systems that occurs have when different the parity received settings. data does not have the parity that is expected by the receiving system. This usually occurs

port. (1) A system or network access point for data entry or exit. (3) adapter. (2) A The connector representation on a device of a physical to which connection cables for other to hardware. devices A such port as is display sometimes stations referred and printers to as an are adapter; attached. however, there can be more than one port on an

power connector. Located at the rear of the tape drive, the connector to which the internal power cable of an enclosure connects. power cord. A cable that connects a device to a source of electrical power. power-off. To remove electrical power from a device. power-on, (2) The state powered-on. of a device (1) when To power apply electrical has been power applied to to a it. device.

R

read. To acquire or interpret data from a storage device, from a data medium, or from another source. reboot. To reinitialize the execution of a program by repeating the initial program load (IPL) operation. record. to be read The from smallest tape, distinct reprocessed, set of and data made bytes available that is supplied to a server from by a server a tape for drive. processing and recording by a tape drive, and the smallest distinct set of data

relative humidity. The ratio of the amount of water vapor actually present in the air to the greatest amount possible at the same temperature. reset. To return a device or circuit to a clear state.

S

scratch cartridge. A data cartridge that contains no useful data, but can be written to with new data. SCSI. See Small Computer Systems Interface.

(2) SCSI A bus. generic (1) term A collection that refers of wires to the through complete which set data of signals is transmitted that define from the one activity part of of the a computer Small Computer to another. Systems Interface (SCSI). SCSI an enclosure connector. connects. Located at the rear of the tape drive, the connector that facilitates commands to and from the server, and to which the internal SCSI cable of

SCSI device. Anything that can connect into the SCSI bus and actively participate in bus activity. SCSI error and drive that sense is sent data. back In to response the server to inquiry by the from drive. the server about an error condition, a packet of SCSI sense bytes that contains information about the

SCSI ID. The unique address (from 1 to 15) that you assign to a tape drive that uses a SCSI interface.

placement SCSI ID connector. of jumpers Located on the at pins. the rear of the tape drive, the connector that enables the drive's SCSI address to be set. Addresses are determined by the SCSI interface. See Small Computer Systems Interface. information SCSI log sense and data. which In is response sent back to to inquiry the server from by the the server drive. about Log sense the tape data drive's is used error to diagnose logs and problems, counters, especially a packet of if SCSI the problems sense bytes are which intermittent. contains that second. One sixtieth of a minute. sense data. Data that describes an I/O error. Sense data is presented to a server in response to a Sense I/O command. server. pSeries, A IBM functional iSeries, unit HP, that and Sun provides are servers. services Synonymous to one or more with clients host. over a network. Examples include a file server, a print server, or a mail server. The IBM

single-character maintenance function, display. error Located condition, at the or informational front of the tape message. drive, an LED that presents an alphabetical or numeric code which represents a diagnostic or

sleep mode. A power-management function that causes the tape drive's electronics to automatically enter a low-power mode by which to conserve energy.

rates CD-ROM Small than Computer players, standard Systems printers, serial and and Interface parallel scanners) (SCSI). ports to computers (up A standard to 160 (servers). megabytes used by Pronounced computer per second). manufacturers "scuzzy." The variations Variations for attaching include: of the peripheral SCSI interface devices provide (such for as faster tape drives, data transmission hard disks,

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Fast/Wide SCSI: Uses a 16-bit bus, and supports data rates of up to 20 MBps.

SCSI-2: SCSI-1: Same Uses an as 8-bit SCSI-1, bus, but and uses supports a 50-pin data connector rates of instead 4 MBps. of a 25-pin connector, and supports multiple devices.

Ultra160 Ultra3 Ultra2 Ultra SCSI: SCSI: SCSI: SCSI: Uses Uses Uses Uses an a an 8- 16-bit a 8- 16-bit or or 16-bit bus 16-bit bus and bus, bus and supports and and supports supports supports data data rates data data rates of rates rates of 80 160 or of of 160 20 40 MBps. or or MBps. 40 80 MBps. MBps. software. Programs, procedures, rules, and any associated documentation pertaining to the operation of a computer system. matching speed matching. improves A system technique performance used by the and tape reduces drive backhitch. to dynamically adjust its native (uncompressed) data rate to the slower data rate of a server. Speed status the state light. of the Located drive. at the front of the tape drive, an LED that can be green or amber, and (when lit) solid or flashing. The condition of the light represents

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T

TapeAlert. A patented technology and ANSI standard that defines conditions and problems that are experienced by tape drives. TapeAlert flags. Status and error messages that are generated by the TapeAlert utility and display on the server's console. tape cartridge. A removable storage case that houses belt-driven magnetic tape that is wound on a supply reel and a takeup reel. 800 mechanism tape GB. drive. (drive A data-storage head) that device reads that and controls writes data the movement to the tape. of Its the native magnetic data tape capacity in a is tape 400 cartridge. GB per cartridge; The Dell PowerVault with 2:1 compression, 110T LTO-3 its tape capacity drive is houses up to the tape path. Within a tape drive, the channel in which the media moves. terminate. To prevent unwanted electrical signal reflections by applying a device (known as a terminator) that absorbs the energy from the transmission line. terminator. (1) A part that is used to end a SCSI bus. (2) absorbing system. A single-port, the radio 75-ohm frequency device signals. that is A used terminator to absorb is usually energy shielded, from a transmission which prevents line. unwanted Terminators signals prevent from energy entering from or reflecting valid signals back from into leaving a cable the plant cable by

Test write Head to tape. diagnostic. A test that determines whether the heads of the tape drive are operating properly and whether the drive can correctly read from and

transfer rate. See data transfer rate.

U

Ultra160 LVD SCSI interface. See Small Computer Systems Interface. unload. The act (performed by the drive) of unthreading tape from the drive's internal tape path and returning it (with the leader block) to the tape cartridge. utility. See utility program. utility program. A computer program that supports computer processes. For example, a diagnostic program, a trace program, or a sort program.

V

VDC. Volts DC (direct current).

volt. conductor The SI that (international) carries a constant unit of current potential of difference one ampere and when electromotive the power force. dissipated Formally between defined these as the points difference is equal of to electric one watt. potential between two points of a

W

saturate wet bulb the temperature. air under steady-state The temperature conditions. at which Wet pure bulb water temperature must be is evaporated read from adiabatically a wet bulb thermometer. at constant pressure into a given sample of air in order to write. To make a permanent or transient recording of data in a storage device or on a data medium. write in that protected. cartridge. Applicable to a tape cartridge, the condition that exists when some logical or physical mechanism prevents a device from writing on the tape

the write-protect switch. When switch. you slide Located the on switch the tape to the cartridge, locked padlock, a switch data that cannot prevents be accidental written to the erasure tape. of When data. you Pictures slide of the a switch locked to and the unlocked unlocked padlock padlock, appear data on can be written to the tape. Write/Read test. Part of the Test Head diagnostic, a procedure that determines whether the tape drive can correctly read from and write to tape.

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Introduction: Dell TM PowerVault TM 110T LTO-3 Tape Drive User's Guide

OverviewTM PowerVault TM 110T LTO-3 Tape Drive User's Guide SCSI Bus Interface Features Tape Backup Software

SCSI Bus InterfaceTM 110T LTO-3 Tape Drive User's Guide Overview Features Tape Backup Software Front Panel Rear Panel

FeaturesTape Drive User's Guide Overview SCSI Bus Interface Tape Backup Software Front Panel Rear Panel Overview

Tape Backup SoftwareDrive User's Guide Overview SCSI Bus Interface Features Front Panel Rear Panel Overview The Dell PowerVault

Front PanelOverview SCSI Bus Interface Features Tape Backup Software Rear Panel Overview The Dell PowerVault 110T LTO-3

Rear PanelSCSI Bus Interface Features Tape Backup Software Front Panel Overview The Dell PowerVault 110T LTO-3 tape

Overview

The Dell PowerVault 110T LTO-3 tape drive is a high-performance, high-capacity data-storage device that is designed to perform unattended backups, restore of packaged Open products. Systems desktop applications, unit (external and retrieve model). and The archive Dell PowerVault files. The 110T drive LTO-3 can be tape integrated drive (called into a Generation system (internal 3) is the model) third-generation or can be provided tape drive as a in separately the LTO series rate The Dell of 80 PowerVault MB per second 110 LTO-3 (135 MB tape per drive second offers at maximum a formatted compression). cartridge capacity of up to 400 GB (800 GB assuming 2:1 compression ratio) and a data transfer Figure 1 shows a front view of the internal model of the tape drive. Figure 2 shows a front view of the separately purchased external model of the tape drive. Figure 1. Front View (Internal Model)

of the tape drive. Figure 1. Front View (Internal Model) Figure 2. Front View (External Model)

Figure 2. Front View (External Model)

View (Internal Model) Figure 2. Front View (External Model) SCSI Bus Interface interface These tape is

SCSI Bus Interface

interface These tape is drives backward are compatible designed to with operate older on SCSI an Ultra160 technology. low voltage differential (LVD) SCSI bus with a burst transfer rate of 160 MB per second. The The connectors. tape drive contains a high-density, 68-pin, D-Shell (HD-68) connector for attachment to the system. The drive supports LVD SCSI cables with HD-68

Features

The tape drive has the following features:

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Capacity of 400 GB (native), 800 GB (compressed*) on a single LTO tape

Data 128 Built-in MB transfer read-after-write of read/write rate of 80 cache verification MB memory per second for a (native), high level 135 of MB data per integrity second (compressed*)

Intelligent Failsafe LTO-Cartridge leader LTO-DC memory capture dual-mode mechanism compression with pin algorithm pick error recovery

TapeAlert Ultra160 LVD support SCSI for interface worry-free backup

Speed matching (The tape drive can slow down to match the system data rate.)

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Backward Backward Sleep mode read read for compatibility and energy write conservation compatibility with Generation with Generation 1 cartridges 2 cartridges

Will Compatible interchange with all tapes cartridges with other that LTO bear tape the drives official that Ultrium bear LTO the logo official Ultrium LTO logo * Assumes maximum compression. The capacity and transfer rate you realize in practice depends on the data set, which affects the actual compression ratio.

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Tape Backup Software

tar) You better the support need do memory not backup provide site management of software your the required backup that as supports software well data as streaming other the vendor. DELL useful rate PowerVault features, to get the such 110T full performance as LTO-3 TapeAlert. tape drive. of For your the As tape latest a general drive. supported We rule, recommend native software backup using versions, applications a backup go to application, support.dell.com (such as NTBackup which or provides and visit

Front Panel

Figure 3. Front Panel

or provides and visit Front Panel Figure 3. Front Panel 1. 2. Single-character Single red dot

1. 2. Single-character Single red dot display

3. 4. Status Eject button light

1. Single-character display. This LED presents a single-character code for diagnostic/maintenance functions, error conditions, and informational messages.

2. Single red dot. This single-character display is blank during normal operation. When a single red dot illuminates on the display, the drive has created a

dump of vital technical data to drive memory. The 3. Status light can Light. be The green front or amber, panel of and your (when Dell lit) PowerVault solid or flashing. 110T LTO-3 See tape Table drive 2 for has descriptions. a status light that provides information about the state of the tape drive.

Table 2. Status Light Descriptions

Color of Status or Condition Light

 

Meaning

Off

The tape drive has no power or is powered off.

 

Green/Solid

The tape drive is powered on and in an idle state.

 
 

One of the following applies:

 

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Green/Flashing

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If If the the light light flashes flashes less less than than once once per per second, second, the the tape tape drive drive is contains in sleep a mode. cartridge during the power-on cycle. In this case, the light tape stops drive completes flashing and its becomes Power-On solid Self-Test when (POST) the tape and drive slowly completes rewinds the the recovery tape (the and process is ready may for take a read up to or 10 write minutes). operation. The

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If data To the eject on light the the flashes tape. cartridge, once press per second, the eject the button. tape drive is reading from the tape, writing to the tape, rewinding the tape, or locating

 

One of the following applies:

 

Amber/Solid

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The tape drive is performing a selected operation.

 

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The The tape tape drive drive is is displaying in maintenance the drive mode error or is code exiting log. maintenance mode.

 

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One of the following applies:

 

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If the light flashes less than once per second, the tape drive is updating firmware through the field microcode replacement

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If (FMR) the light tape, flashes or the SCSI, less than Fibre once Channel, per second, or RS-422 the tape interface, drive or has the detected drive has an exceeded error and the is performing recommended a firmware temperature. recovery. It

Amber/Flashing

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If flash resets the memory. light automatically. flashes less than once per second, the tape drive is requesting a cartridge be loaded, or there is a drive dump in

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If single-character the light flashes display, once per then second, go to "Descriptions an error occurred and Corrective and the tape Actions" drive or to media determine may the require action service. that is Note required. the code on the

the tape Actions " drive or to media determine may the require action service. that is

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If the light flashes once per second and a

displays in the character display, the tape drive needs to be cleaned.

Rear Panel

Figure 4. Rear Panel of Internal Tape Drive

Rear Panel Figure 4. Rear Panel of Internal Tape Drive 1. 2. 3. SCSI Power SCSI

1. 2.
3. SCSI Power SCSI ID connector connector connector

Figure 5. Rear Panel of External Tape Drive

connector Figure 5. Rear Panel of External Tape Drive 1. SCSI address switch 2. 3. External

1. SCSI address switch

2. 3. External Power receptacle SCSI connectors

Please read all restrictions and disclaimers.

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Setting Up the Tape Drive: Dell TM PowerVault TM 110T LTO-3 Tape Drive User's Guide

Pre-installed Internal DrivesTM PowerVault TM 110T LTO-3 Tape Drive User's Guide Installing Internal Drives Installing External Drives

Installing Internal DrivesTape Drive User's Guide Pre-installed Internal Drives Installing External Drives Loading Device Drivers Verifying

Installing External DrivesPre-installed Internal Drives Installing Internal Drives Loading Device Drivers Verifying Drive Operation

Loading Device DriversDrives Installing Internal Drives Installing External Drives Verifying Drive Operation Pre-installed Internal Drives Dell

Verifying Drive OperationDrives Installing External Drives Loading Device Drivers Pre-installed Internal Drives Dell software performs has

Pre-installed Internal Drives

Dell software performs has been the installation recently upgraded, and setup however, of internal you tape may drives need that to install are shipped the software. as part In of this a system. case, installation Tape backup instructions software normally are provided is installed with the by software. Dell. If the

For the latest supported software versions, go to support.dell.com or visit the support site of your backup software vendor

Installing Internal Drives

If your internal tape drive is not pre-installed, the installation instructions are as follows:

Installing the Drive Prerequisites

ended ended Dell PowerVault SCSI mode bus, and 110T as restrict performance LTO-3 performance. tape drives is restricted. We are recommend Ultra160 Do not LVD use that SCSI on a the dedicated devices same bus with host as a bus burst other adapter transfer single-ended is used rate of for devices, 160 the MB tape as per this drive. second. will switch Do not the use LVD the host drive adapter on a single- into single-

The speeds, tape it drives is important have a that 68-pin a 68-pin wide, LVD-compatible high-density SCSI ribbon connector. cable is If used. you are using a tape drive on an internal bus with other peripherals that run at Ultra2

Mounting Bay

You horizontally. need one industry-standard, 5 1/4-inch, full-height bay in which to install the PowerVault 110T LTO-3 tape drive. The drive may be mounted vertically or

Install and configure the drive according to the instructions provided in the Dell documentation for your system.

Mounting Hardware

Most fixed systems with screws. use trays or rails to mount the tape drive. For some systems, no tray or rails are required. Devices simply slide into the system's chassis and are

Installing the Drive Step-By-Step Instructions

Step 1 Unpacking the Drive

Unpack the tape drive and store the packaging. You may need the packaging if you return the unit for service.

A period of time is required if the temperature of the drive when unpacked is different than the temperature of its operating environment (measured at the

front condensation of the bezel that near you can the air see intake has evaporated, area; see number whichever 1 in is Figure greater. 1). To The allow recommended the drive to time adjust is 4 to hours its new after environment, the drive has apply been the unpacked following or 1 measures: hour after any

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If the drive is colder than its operating environment and the air contains sufficient humidity, condensation may occur in the drive and damage it. When

air If the the is drive dry), drive has warm is warmed hotter the than drive to the its more operating operating quickly environment, temperature by powering range it the on tape for (greater 30 can minutes. stick than to 10 Use the degrees drive a scratch head. C or tape 50 When to degrees test the the drive F) drive and has no before cooled danger inserting to of the condensation operating a tape that temperature is contains present data. (the range tape to (less test than it before 40 degrees inserting C or a tape 104 degrees that contains F), cool data. the drive more quickly by applying airflow for 30 minutes. Power on the drive and use a scratch

condensation, If you are uncertain allow the about drive whether to adjust the to temperature its new environment of the drive for is the within full the 4 hours. recommended operating range or the humidity is sufficient to cause

Figure 1. Air Intake Area

Step 2 — Removing Power from the System 2. 1. Disconnect Power-off the the system.

Step 2 Removing Power from the System

2. 1. Disconnect Power-off the the system. power cord from both the electrical outlet and the system.

Step 3 Setting the SCSI ID

SCSI performance. Your tape controller, drive is or shipped SCSI ID with 0, which a default is typically SCSI ID assigned of 6, but to it the can boot be assigned disk. We any do not unused recommend ID between installing 0 and the 15. drive Do not onto use a narrow SCSI ID SCSI 7, which bus, is as reserved this will restrict for the

SCSI 7, which bus, is as reserved this will restrict for the NOTICE: charges, touch Static

NOTICE: charges, touch Static a electricity bare metal can part damage of the electronic computer components. (such as the Always back plate) wear before an antistatic you remove wriststrap the tape if possible. drive from If not, its to bag. equalize the electromagnetic

To set the SCSI ID:

2. 1. Locate Determine the SCSI whether ID connector you need to (see change number the 2 SCSI in Figure ID from 4 in the the default "Introduction"). of 6. Make The sure SCSI the ID ID is is set not using used jumpers by another on device. a set of pins at the rear of the drive.

3. Referring connect the to jumpers Figure 2, to find the the pins ID that number are shaded). that you Spare chose. jumpers Then, place will be jumpers on the on pin the array connector itself (but pins only as shown attached (use to a a pair single of pin). needle-nose pliers to

Figure 2. SCSI Connector Pins

of pin). needle-nose pliers to Figure 2. SCSI Connector Pins Step 4 — Preparing the Mounting

Step 4 Preparing the Mounting Bay in Your System

Pins Step 4 — Preparing the Mounting Bay in Your System CAUTION: install the drive. To

CAUTION: install the drive. To avoid personal injury or damage to the system or tape drive, ensure that the system power cord is disconnected before you

Refer to your system's documentation for instructions on how to prepare the mounting bay to receive the tape drive.

Step 5 Attaching Mounting Hardware

If your system requires special rails or other hardware to install the tape drive, mount them on the tape drive in this step. If your system does not require special mounting hardware, proceed to step 6.

Step 6 Installing the Drive

Slide the tape drive into the open bay, aligning the tray or rails with the slots in the bay, as shown in Figure 3. Figure 3. Install the Drive

If your system does not use mounting hardware, check that the holes in the chassis

If your system does not use mounting hardware, check that the holes in the chassis are aligned with the holes in the side of the tape drive (see Figure 4). Figure 4. Mounting Holes on Tape Drive

(see Figure 4). Figure 4. Mounting Holes on Tape Drive 1. M-3 mounting screw holes Do

1. M-3 mounting screw holes

Do not secure the drive with screws at this point because you may have to move the drive to get the cables in place.

Step 7 Attaching Power and SCSI Cables

Attach a spare power cable from the system's internal power supply to the power connector, as shown in Figure 5, number 1. Attach a spare SCSI cable on the system's SCSI ribbon cable to the SCSI connector, as shown on Figure 5, number 2. NOTE: If the drive is the last device on the SCSI chain, it must be terminated. Figure 5. Attach Power and SCSI Cables

must be terminated. Figure 5. Attach Power and SCSI Cables 1. 2. Power SCSI cable cable
must be terminated. Figure 5. Attach Power and SCSI Cables 1. 2. Power SCSI cable cable

1. 2. Power SCSI cable cable

Step 8 Securing the Drive

The systems tape require drive can the be drive mounted to be several inserted ways. into a Ensure media that bay and you attached have the directly proper mounting to the system. rails or drive mounting sled and the correct screws (M-3). Some

Figure 6. Secure the Drive

Step 9 — Connecting Computer Power and Testing Power to the Tape Drive Connect power

Step 9 Connecting Computer Power and Testing Power to the Tape Drive

Connect power to the the power system: cord to the system and to the electrical outlet. To ensure that the drive is receiving power, watch for the following while turning on the

1. The single-character display presents a series of random characters.

3. 2. The The status single-character light briefly display becomes becomes solid blank amber, (not then lit). becomes solid green.

Installing External Drives

Installing the Drive Prerequisites

Do the The not LVD's tape use drives host the adapter drive are Ultra160 on into a single-ended single-ended SCSI devices SCSI mode designed bus, and as restrict to performance operate performance. on is a low restricted. voltage We recommend Do differential not use that on (LVD) the a dedicated same SCSI bus bus host with as other bus a burst adapter single-ended transfer is used rate devices, for of the 160 as tape MB this per drive. will second. switch

software channel; Your system these that must supports are have for disk the a properly tape drives drive. only. installed Check Consult and the your configured system supplier documentation SCSI for details. host adapter for the or specification a SCSI controller of any on built-in the motherboard SCSI channels. (SCSI-2 Do not or SCSI-3 connect compliant) to a RAID with controller driver

The (VHD) tape wide drive SCSI will connector, attach to a you system will need with to a order HD-68 a LVD 68-pin SCSI HD-to-VHD connector converter (68 pins). or If 68-pin your system HD-to-VHD or host cable. bus adapter is equipped with a very high density

Installing the Drive Step-By-Step Instructions

Step 1 Setting the SCSI ID

SCSI performance. Your tape controller, drive is or shipped SCSI ID with 0, which a default is typically SCSI ID assigned of 6, but to it the can boot be assigned disk. We any do not unused recommend ID between installing 0 and the 15. drive Do not onto use a narrow SCSI ID SCSI 7, which bus, as is reserved this will restrict for the

Determine whether you need to change the SCSI ID from the default of 6.

(see the Change tape number the drive tape 1 SCSI in drive's Figure IDs SCSI are 7) until only ID, the checked if necessary. required at power-on. value Use a is small displayed. To change screwdriver Do the not SCSI or use a a ball-point ID pencil after because installation, pen to small press power bits the indented of down lead both could SCSI the contaminate ID system selector and the buttons the drive. tape on The drive, the computer rear change panel and the drive's SCSI ID, power up the tape drive, and then power up the system. Figure 7. Rear Panel of the External Tape Drive

the system. Figure 7. Rear Panel of the External Tape Drive 1. SCSI address switch 3.

1. SCSI address switch

3. 2. 4. External Power Power on/off receptacle SCSI button connectors

Step 2 Positioning the Tape Drive

Position Recommended the tape locations drive anywhere are: that is convenient to the system. The only restrictions are the length of the power cord and the length of the SCSI cable.

l Away from high-traffic areas, especially if the floor is carpeted.

l

l

Out Away of from copy moving rooms to air, avoid such toner as doorways, and paper open dust. windows, Do not store fans, and paper air supplies conditioners. next to any unit.

Off In Where a the horizontal the floor. tape position. cartridge can easily be inserted. The tape drive should not be stacked. Do not place anything on top of the unit.

Step 3 Connecting Power

An connect external your Dell drive PowerVault to the power 110T supply, LTO-3 Tape proceed Drive as will follows: operate using any voltage in the range 100240 volts (5060 Hz). No adjustment is needed. To

l

l

l

2. 1. Plug Ensure the that power the cable power securely on/off button into the is socket set to off on by the pressing rear panel it (See of the number drive. 4 (See in Figure number 7). 2 in Figure 7.)

4. 3. Because Plug the other the tape end drive of the may power not complete cable into the a grounded Power-On power Self-Test outlet. (POST) without SCSI termination, ensure that the terminator (or SCSI bus with

5. Power termination) on the is tape connected drive by to pressing one of the the two power SCSI on/off connectors button at (See the number rear of the 4 in unit Figure (See 7. number The tape 3 drive in Figure runs 7). the POST, which checks all hardware

6. Write reference. except the the model The drive model name, head. name product is on number, the front serial of the number, drive and SCSI the ID, product and service service tag tag, number and serial (external numbers drives are only) on a of label your on drive the somewhere bottom of the safe drive. for future

Step 4 Connecting the SCSI Cable

Perform a normal system shutdown and turn off the system and any connected peripherals. Ensure that the tape drive is plugged into an electrical outlet.

that the tape drive is plugged into an electrical outlet. NOTICE: we recommend To avoid that

NOTICE: we recommend To avoid that damaging your tape the drive system is installed or tape on drive, a dedicated ensure that SCSI both bus. are powered off while you attach the SCSI cable. For optimum performance,

connector the If the tape tape drive on drive the is is the rear the only panel only device device of the on on tape the the bus. drive SCSI This (see bus, configuration number attach 3 one in is Figure end shown of 7) the in and SCSI Figure secure cable 8. it to by the tightening system. the Attach screws. the other The cable end of can the be SCSI up to cable 25 m to (82 either ft) long SCSI when

Figure 8. Connecting One SCSI Device

ft) long SCSI when Figure 8. Connecting One SCSI Device 2. 1. 3. Terminator SCSI Tape

2. 1. 3. Terminator SCSI Tape drive connectors

4. 6. 5. SCSI System SCSI bus host cable adapter card

If the the bus, tape and drive then is issue one of the multiple system devices command on the to resume SCSI bus, operation. connect This the configuration SCSI cable to is the shown next in device Figure on 9. the The bus, cable move can the be up terminator to 12 m to (39 the ft) last long. device on

Figure 9. Connecting Multiple SCSI Devices

long. device on Figure 9. Connecting Multiple SCSI Devices 3. 2. 1. Terminator SCSI Tape drive

3. 2. 1. Terminator SCSI Tape drive connectors

5. 4. 6. SCSI SCSI System bus host cable adapter card

7. Another device

Step 5 Configuring the Tape Drive to the Host

Power on the tape drive. Refer to your system and application software manuals to configure the tape drive for use.

Loading Device Drivers

Microsoft® Windows® 2000

This section describes how to install, remove, and disable the Microsoft Windows 2000 Device Drivers for the tape drive.

Installation Procedures

3. 2. 1. Right-click Insert Make sure the Dell the that My Powervault you Computer are logged 110T icon on LTO-3 on to the the Drive Windows host Support server desktop, or CD workstation into click the Manage, CD-ROM with Administrator and drive then on the click host privileges. Device server Manager. or workstation. The tape drive should be listed under the ? Other Devices item as IBM Ultrium-TD3 SCSI Sequential Device.

5. 4. Click Click Right-click Scan Action the for in Hardware IBM the upper-left Ultrium-TD3 Changes. corner SCSI of Sequential the Computer Device Management listing, click dialog Uninstall, box. and then click OK to confirm that you want to remove the device.
6. Windows 2000 scans for the Dell PowerVault 110T LTO-3 drive. The tape drive appears under ? Other Devices again.

7. Right-click the IBM Ultrium-TD3 SCSI Sequential Device listing and click Properties.

10. 8. 9. Click When Click Display Reinstall the Upgrade a Driver. list Device Driver Wizard appears, click Next.

11. 12. Click Click support Have the CD, Tape Disk, and Drives click type OK. d:\Drivers\Windows item in the list. You may 2000, have 2003 to scroll 32bit down x86, replacing to see this d: item. with Click the drive Next. letter for the CD-ROM drive into which you inserted the

13. 14. Click Click Next the IBM to install Ultrium the LTO driver. Generation 3 tape drive entry and click Next.

16. 15. You Click may the Finish get a warning button. that says Installing this driver is not recommended

17. 18. Close The drive the now Device appears Properties in Device dialog Manager box. under Tape Drives and is ready to use.

and then click Next.

Click Yes anyway.

Microsoft Windows 2003

This section describes how to install, remove, and disable the Microsoft Windows 2003 Device Drivers for the tape drive. Installation Procedures

1. 3. 2. Right-click Insert Make sure the Dell the that My PowerVault you Computer are logged 110T icon on LTO-3 on to the the Drive Windows host Support server desktop, or CD workstation into click the Manage, CD with drive Administrator and on the then host click server privileges. Device or Manager. workstation. The tape drive should be listed under the ? Other Devices item as IBM Ultrium-TD3 SCSI Sequential Device.

5. 4. Right-click Right-click the the IBM topmost Ultrium-TD3 item in the SCSI menu Sequential structure in Device the right listing, half click of the Uninstall, Computer and Management then click OK window. to confirm that you want to remove the device. A pop-up window displays.

6. Click Scan for Hardware Changes. Windows appears under 2003 scans ? Other for Devices the Dell again. PowerVault If the 110T tape drive LTO-3 is drive. not visible, (If a wizard you may pops have up to at click this point, the plus cancel sign the ("+") wizard. in front It of will ? be Other used Devices later.) The to make tape it drive appear.

9. 8. 7. Right-click Click The Upgrade the Reinstall the Device IBM Driver Ultrium-TD3 Driver button. Wizard SCSI (If appears. the Sequential Reinstall Device Driver button listing and is not click visible, Properties. you may have to click the Driver tab, then Update driver.)

10. 11. Click Click the the Install Next button. from List or Specific Location radio button.

12. 13. Click Type button. Include the Driver driver this names name location are in the as in directory follows: the search. field, replacing d: with the drive letter for the CD drive into which you inserted the support CD and click the Next

¡ Windows Windows 2003 2003 32 64 bit: bit: d:\Drivers\Windows d:\Drivers\Windows 2003 2000, IA64\dtapeW64.inf 2003 32bit x86\dtapeW32.inf
¡

14. You may Windows have to 2003 click x64: Continue d:\Drivers\Windows to bypass a warning. 2003 x64\dtapex64.inf

15. 16. 17. Click Close The drive Finish. the now Device appears Properties in Device dialog Manager box. under Tape Drives and is ready to use.

¡

Verifying Drive Operation

external Once you drives, have installed turn on the the drive drive before hardware, you you turn should on the verify system. that it is functioning properly before you store your valuable data. Turn on the system. For then The tape become drive blank will run (not its lit). POST The which status checks light will all briefly hardware become except solid for amber, the drive then head. become The single-character solid green. display will present a series of random characters, Verify read the that test the data tape from drive the installation tape and compare was successful. the data Following read from the the instructions tape with given the original with your data Tape on disk. Backup Software application, write test data to a tape,

Please read all restrictions and disclaimers.

Back to Contents Page

Using Guide the Tape Backup Software: Dell TM PowerVault TM 110T LTO-3 Tape Drive User's

See support the site User's of Operating your backup Guide software supplied vendor with your Tape Backup application. For the latest supported software versions, go to support.dell.com or visit the

Please read all restrictions and disclaimers.

Back to Contents Page

Back to Contents Page

Specifications: Dell TM PowerVault TM 110T LTO-3 Tape Drive User's Guide

GeneralTM PowerVault TM 110T LTO-3 Tape Drive User's Guide External Drive Internal Drive NOTE: you. Dell's

External DriveTM 110T LTO-3 Tape Drive User's Guide General Internal Drive NOTE: you. Dell's These warranty

Internal DriveLTO-3 Tape Drive User's Guide General External Drive NOTE: you. Dell's These warranty specifications is

NOTE: you. Dell's These warranty specifications is contained are provided in the documentation by the manufacturer for your for system. information purposes only and do not constitute an extension of Dell's warranty toDrive User's Guide General External Drive Internal Drive General Manufacturer Manufactured for Dell Model

General

Manufacturer

Manufactured for Dell

Model Number

DELL External PowerVault 110T LTO-3 Tape Drive: LTO Internal; LTO

Interface Type

Ultra160 Low Voltage Differential (LVD) SCSI bus

External Drive

Physical Specifications

Width

24.9 cm (9.8 in)

Length

29.0 cm (11.42 in)

Height

12.5 cm (4.92 in)

Weight

6.45 kg (14.2 lb)

Power Requirements

AC line voltage Line frequency Line current at 100 VAC Line current at 240 VAC

100240 VAC 5060 Hz, auto-ranging 0.58 A 0.24 A

Performance

Interface

Ultra160 LVD SCSI

Recording format

LTO Ultrium Generation 3

Media

Capacity

LTO Ultrium compression) 400 GB (native) 800 GB (compressed, assuming 2:1

Data transfer rate Burst transfer rate

Native 80 MB/sec, at maximum compression 135 MB/sec up to 160 MB/sec

Operating Limits

Temperature Humidity Maximum wet bulb temperature Maximum altitude

Nonoperating Limits (Storage or Shipping)

10° to 35°C (50° to 95°F) 20% to 80% relative humidity (noncondensing) 23°C (73.4°F) 3048 m (10,000 ft)

Temperature Humidity Maximum wet bulb temperature

-40° to 65°C (-40° to 149°F) 5% to 95% relative humidity (noncondensing) 23°C (73.4°F)

Internal Drive

Physical Specifications

Width (without bezel) Width (with bezel) Length (without bezel) Length (with bezel) Height (without bezel) Height (with bezel) Weight (without a cartridge)

Power Supply

146.0 mm (5.75 in) 148.3 mm (5.84 in) 205.5 mm (8.09 in) 210.5 mm (8.29 in) 82.5 mm (3.25 in) without bezel 84.8 mm (3.34 in) with bezel 3 kg (6 lb 10 oz)

+ 5 VDC and + 12 VDC (plus or minus 10%) 1.3 A minimum/3.0 A maximum 0.2 A minimum/1.1 A maximum 3.3 A for 100 ms15.5 W 4.5 A for 2 ms49.2 W *instantaneous power by the power supply

Tolerance

Current for 5 VDC

Current for 12 VDC

Peak supply current* for 5 VDC

Peak supply current* for 12 VDC

Power Usage

Idle mode with no cartridge

10 W

12 W

Idle mode with a cartridge loaded Reading and writing at 6.22 m/s

28 W

Performance

Interface

Recording format

Ultra160 LVD SCSI LTO Ultrium Generation 3

Media

Capacity

LTO Ultrium compression) 400 GB (native) 800 GB (compressed, assuming 2:1

Data transfer rate Burst transfer rate

native 80 MB/sec, at maximum compression 135 MB/sec up to 160 MB/sec

Operating Limits

Temperature Humidity Maximum wet bulb temperature Maximum altitude

Nonoperating Limits (Storage)

Temperature Humidity Maximum wet bulb temperature

10° to 35°C (50° to 95°F) 20% to 80% relative humidity (noncondensing) 23°C (73.4°F) 3048 m (10,000 ft)

-40° to 65° (-40° to 149°F) 5% to 95% relative humidity (noncondensing) 23°C (73.4°F)

Please read all restrictions and disclaimers.

Back to Contents Page

Back to Contents Page

Troubleshooting: Dell TM PowerVault TM 110T LTO-3 Tape Drive User's Guide

Obtaining Drivers and Firmware UpgradesTM PowerVault TM 110T LTO-3 Tape Drive User's Guide Selecting a Diagnostic or Maintenance Function General

Selecting a Diagnostic or Maintenance FunctionUser's Guide Obtaining Drivers and Firmware Upgrades General Guidelines Methods of Receiving Errors and Messages

General GuidelinesUpgrades Selecting a Diagnostic or Maintenance Function Methods of Receiving Errors and Messages Descriptions and

Methods of Receiving Errors and Messagesa Diagnostic or Maintenance Function General Guidelines Descriptions and Corrective Actions Resolving Problems

Descriptions and Corrective ActionsGeneral Guidelines Methods of Receiving Errors and Messages Resolving Problems Reported by the System Resolving

Resolving Problems Reported by the SystemErrors and Messages Descriptions and Corrective Actions Resolving Media-Related Problems Removing a Tape Drive

Resolving Media-Related ProblemsCorrective Actions Resolving Problems Reported by the System Removing a Tape Drive TapeAlert Manually Removing a

Removing a Tape DriveReported by the System Resolving Media-Related Problems TapeAlert Manually Removing a Tape Cartridge Obtaining

TapeAlertResolving Media-Related Problems Removing a Tape Drive Manually Removing a Tape Cartridge Obtaining Drivers and

Manually Removing a Tape CartridgeMedia-Related Problems Removing a Tape Drive TapeAlert Obtaining Drivers and Firmware Upgrades NOTICE: When

Obtaining Drivers and Firmware Upgrades

a Tape Cartridge Obtaining Drivers and Firmware Upgrades NOTICE: When updating firmware, do not power off

NOTICE: When updating firmware, do not power off the tape drive until the update is complete, or the firmware may be lost.

Periodically check for updated levels of firmware by visiting the Web at support.dell.com.

Selecting a Diagnostic or Maintenance Function

The drive tape must drive be in can maintenance run diagnostics, mode test to perform write and these read functions. functions, To test place a suspect the drive tape in maintenance cartridge, and mode perform and other select diagnostic a diagnostic and or maintenance maintenance functions. function, see The Table 1.

NOTE: accept Maintenance SCSI commands functions from the cannot system. be performed Close all tape concurrently drive applications with read before or write entering operations. maintenance While in mode. maintenance mode, the tape drive does notmaintenance functions. function, see The Table 1 . Table 1. Diagnostic and Maintenance Function Codes and

Table 1. Diagnostic and Maintenance Function Codes and Descriptions

Function Code 1 Run SCSI Tape Drive Diagnostics

 

Causes the tape drive to run self tests.

 

Attention: Insert only a scratch data cartridge for this test. Data on the cartridge will be overwritten.

 

1. 2. Within mode. Make sure a 2-second that no interval, cartridge press is in the the drive. eject button three times. The status light becomes solid amber, which means that the drive is in maintenance

 
  appears in the single-character display. If you cycle past , continue to press the eject

appears in the single-character display. If you cycle past

, continue to press the eject button until

3. it Press redisplays. the eject button once per second until 4. To select the

3. it Press redisplays. the eject button once per second until

4. To select the function, press and hold the eject button for 3 seconds. After you select the function,

eject button for 3 seconds. After you select the function, flashes, the drive runs diagnostics for
eject button for 3 seconds. After you select the function, flashes, the drive runs diagnostics for

flashes, the drive runs diagnostics for

5. Within approximately 60 seconds, 90 seconds, insert a then scratch data flashes. cartridge When that flashes, is not write-protected the drive is waiting (or the for tape a cartridge. drive exits maintenance mode). After you insert the cartridge, If After the the diagnostic tenth loop, completes the diagnostic successfully, stops it and begins automatically again and runs exits for maintenance a maximum mode. of ten times. Each loop takes approximately 20 minutes to run.

¡

times. Each loop takes approximately 20 minutes to run. ¡ flashes and the test begins. ¡

flashes and the test begins.

¡ If maintenance the diagnostic mode. fails, the status light flashes amber and an error code displays. The tape drive unloads the tape cartridge and exits

 

¡ To slowing second.) halt the the The diagnostic length diagnostic of time at continues the that end the of to currently the the current end displayed of 20-minute its loop character and test then loop, flashes stops. press The on the the tape eject single-character drive button then once. displays display The "0", drive (from rewinds acknowledges twice and per unloads second the request the to once cartridge, by per

¡ and To and halt exits unloads the maintenance diagnostic the cartridge, immediately mode. and exits and maintenance terminate the mode. test that is running, press the eject button twice. The tape drive displays "0" , rewinds

Function Code 2 RESERVED (Service Function)

 

Function Code 3 RESERVED (Service Function)

 

Function Code 4 Force a Dump of Vital Data to Tape Drive Memory

 

Causes trace.) the tape drive to perform a collection (or dump) of of vital technical data to drive memory. (A drive dump is also known as a save of the firmware NOTICE: overwrite When the dump an error and code cause displays, the error a information red dot also to displays be lost. to remind you that a dump already exists. If you perform Function Code 4, it will

red dot also to displays be lost. to remind you that a dump already exists. If

2. 1. Within mode. Make sure a 2-second that no interval, cartridge press is in the the drive. eject button three times. The status light becomes solid amber, which means that the drive is in maintenance

3. Press it redisplays. the eject button once per second until

Press it redisplays. the eject button once per second until appears in the single-character display. If

appears in the single-character display. If you cycle past

appears in the single-character display. If you cycle past

, continue to press the eject button until

. The single-character display To select then the goes function, blank, press and and the
. The single-character display To select then the goes function, blank, press and and the

. The single-character

display To select then the goes function, blank, press and and the hold tape the drive eject exits button maintenance for 3 seconds. mode. After you select the function, An illuminated red dot on the single-character display indicates that a drive dump has been created. You can also perform this operation when the tape drive is in normal operating mode. Simply press and hold the eject button for 10 seconds.

4.

displays, followed by

Function Code 5 RESERVED (Service Function)

Function Code 6 RESERVED (Service Function)

Function Code 7 RESERVED (Service Function)

Function Code 8 RESERVED (Service Function)

Function Code 9 Display Error Code Log

Causes presented the last). tape drive to display the last ten error codes, one at a time (the codes are ordered; the most recent is presented first and the oldest (tenth) is

To view the drive error log:

2. 1. mode. Within Make sure a 2-second that no interval cartridge press is in the the eject drive. button three times. The status light becomes solid amber, which means that the drive is in maintenance

solid amber, which means that the drive is in maintenance 3. 4. Press Press and the

3. 4. Press Press and the eject hold the button eject once button per for second 3 seconds until to appears view the in most the recent single-character error code. display.

6. 5. Press last.) Refer to the "Descriptions eject button and to view Corrective the next Actions" error code. to determine (The codes the are meaning ordered; of the the code most and recent the is action presented to take. first and the oldest (tenth) is presented

presented to take. first and the oldest (tenth) is presented Continue to press the eject button

Continue to press the eject button until will appear immediately and the drive will exit maintenance mode. A maximum of ten error codes are stored. To redisplay the error codes, repeat steps 1 through 7.

7.

been cleared, a

error codes, repeat steps 1 through 7. 7. been cleared, a appears, indicating that no more

appears, indicating that no more error codes exist. If no errors have been encountered or the log has just

Function Code A Clear Error Code Log

Causes the tape drive to erase the contents of the error code log.

2. 1. Within Make sure a 2-second that no interval, cartridge press is in the the drive. eject button three times. The status light becomes solid amber, which means that the drive is in maintenance 3. , continue to press the eject button until

mode.

Press the eject button once per second until

until mode. Press the eject button once per second until appears in the single-character display. If

appears in the single-character display. If you cycle past

appears in the single-character display. If you cycle past 4. To it redisplays. select the function,

4. To it redisplays. select the function, press and hold the eject button for 3 seconds. After you select the function, the tape drive erases all errors from the error code log, displays

drive erases all errors from the error code log, displays , then exits maintenance mode. Function

, then exits maintenance mode.

Function Code C Insert Cartridge Into Tape Drive

This cartridge function that cannot is not write be selected protected. by itself. It relates to other maintenance functions (such as Run Tape Drive Diagnostics) that require a scratch tape

Function Code E Test Cartridge & Media

Causes drive takes the approximately tape drive to perform 15 minutes a Write/Read to run one test loop (on of the the edge test. bands) The test to loops ensure ten that times a suspect before completing. cartridge and its magnetic tape are acceptable. The tape

exits If no error maintenance is detected, mode. the test begins again and runs for a maximum of ten times. After the tenth loop, the test stops and the drive automatically

To length If an halt error of the time is diagnostic detected, that the at currently the the tape end drive displayed of the displays current character "6" 15-minute or flashes "7" , unloads test on loop, the the single-character press tape the cartridge, eject display button and exits once. (from maintenance The twice drive per second acknowledges mode. to once the per request second.) by The slowing the diagnostic maintenance continues mode. to the end of its loop and then stops. The tape drive then displays "0", rewinds and unloads the cartridge, and exits

To unloads halt the the diagnostic cartridge, immediately and exits maintenance and terminate mode. the test that is running, press the eject button twice. The tape drive displays "0" , rewinds and

Attention: Data on the suspect tape will be overwritten.

1. 2. Within mode. Make sure a 2-second that no interval, cartridge press is in the the drive. eject button three times. The status light becomes solid amber, which means that the drive is in maintenance

l

l

l

l

amber, which means that the drive is in maintenance l l l l 3. it Press
amber, which means that the drive is in maintenance l l l l 3. it Press

3. it Press redisplays. the eject button once per second until

4. To select the function, press and hold the eject button for 3 seconds. After you select the function,

appears in the single-character display. If you cycle past

, continue to press the eject button until

flashes, the drive is waiting

press the eject button until flashes, the drive is waiting flashes. When for flashes a cartridge.

flashes. When for flashes a cartridge. and the Within test begins: 60 seconds, insert the suspect data cartridge (or the tape drive exits maintenance mode). After you insert the cartridge,

exits maintenance mode). After you insert the cartridge, ¡ If automatically no error is detected, exits

¡ If automatically no error is detected, exits maintenance the test begins mode. again To halt and the runs test, for press a maximum the eject of button. ten times. The After tape the drive tenth then loop, rewinds the test and stops unloads and the the cartridge, drive displays , and exits maintenance mode.

¡ If an error is detected, the tape drive displays

mode. ¡ If an error is detected, the tape drive displays or , unloads the tape
or
or

, unloads the tape cartridge, and exits maintenance mode.

Function Code F Fast Read/Write Test

Drive test Causes and Diagnostics the is not tape recommended drive test (Function to perform for Code isolating tests 1). to The ensure errors tape between that drive the takes drive the drive approximately can and read the from media. 3 and minutes write to to run tape. the This test. diagnostic The Fast performs Read/Write fewer Test tests is not than as comprehensive the Run Tape a

Attention: Data on the suspect tape will be overwritten.

2. 1. Within mode. Make sure a 2-second that no interval, cartridge press is in the the drive. eject button three times. The status light becomes solid amber, which means that the drive is in maintenance

3. it Press redisplays. the eject button once per second until appears in the single-character
3. it Press redisplays. the eject button once per second until appears in the single-character

3. it Press redisplays. the eject button once per second until

appears in the single-character display. If you cycle past

, continue to press the eject button until

4. To select the function, press and hold the eject button for 3 seconds. After

4. To select the function, press and hold the eject button for 3 seconds. After you select the function,

flashes. When for flashes a cartridge. and the Within test begins. 60 seconds, insert the suspect data cartridge (or the tape drive exits maintenance mode). After you insert the cartridge,

flashes, the drive is waiting

you insert the cartridge, flashes, the drive is waiting ¡ If tenth no error loop, is

¡ If tenth no error loop, is the detected, test stops the and test the begins drive again automatically and runs exits for a maximum maintenance of ten mode. times. Each loop takes approximately 3 minutes to run. After the

¡ ¡ If To the The an halt length diagnostic error the of is diagnostic detected, time continues that at the the the to currently tape the end end drive of the of displayed displays its current loop an character and 3-minute error then code, stops. flashes test unloads loop, The on press the tape the single-character drive the tape eject then cartridge, button displays display and once. "0", exits (from The rewinds maintenance drive twice and acknowledges per unloads second mode. the to the once cartridge, request per second.) and by slowing exits

¡ maintenance To and halt unloads the diagnostic the mode. cartridge, immediately and exits and maintenance terminate the mode. test that is running, press the eject button twice. The tape drive displays "0" , rewinds

Function Code H Test Head

Causes ensure that the tape the tape drive drive's to perform head the and Head tape-carriage Resistance mechanics Measurements are working test and correctly. a Write/Read The tape test drive (on takes the center approximately of the tape). 10 minutes The drive to runs run the these test. tests to

1. 2. Within mode. Make sure a 2-second that no interval, cartridge press is in the the drive. eject button three times. The status light becomes solid amber, which means that the drive is in maintenance

3. it Press redisplays. the eject button once per second until appears in the single-character
3. it Press redisplays. the eject button once per second until appears in the single-character

3. it Press redisplays. the eject button once per second until

appears in the single-character display. If you cycle past

, continue to press the eject button until

4. To select the function, press and hold the eject button for 3 seconds. After

4. To select the function, press and hold the eject button for 3 seconds. After you select the function,

flashes. When for flashes a cartridge. and the Within test begins: 60 seconds, insert a scratch data cartridge (or the tape drive exits maintenance mode). After you insert the cartridge,

flashes, the drive is waiting

you insert the cartridge, flashes, the drive is waiting ¡ If tenth no error loop, is

¡ If tenth no error loop, is the detected, test stops the and test the begins drive again automatically and runs exits for a maximum maintenance of ten mode. times. Each loop takes approximately 10 minutes to run. After the

¡ ¡ If To slowing second.) an halt error the the The is diagnostic length detected, diagnostic of time at the continues the that tape end the drive of to currently the the displays current end displayed of "5", 10-minute its unloads loop character and test the then loop, tape flashes stops. cartridge, press The on the the tape eject and single-character drive exits button then maintenance once. displays display The "0", drive mode. (from rewinds acknowledges twice and per unloads second the request the to once cartridge, by per

¡ and To and halt exits unloads the maintenance diagnostic the cartridge, immediately mode. and exits and maintenance terminate the mode. test that is running, press the eject button twice. The tape drive displays "0" , rewinds

Function Code L Reserved for Future Use

Reserved for future use.

Function Code P or U RESERVED (Service Function)

General Guidelines

If refer you to encounter "Methods problems of Receiving when Errors running and the Messages." Dell PowerVault The color 110T and LTO-3 condition Tape of Drive, the status refer light to Table may 2 also for common indicate problems. a problem. If the problem is not identified,

Table 2. General Troubleshooting

If the problem is this

Do this

If the problem is this Do this character flashes A code displays amber. display on and
If the problem is this Do this character flashes A code displays amber. display on and

character flashes A code displays amber. display on and the the single- status light

The and tape Messages." drive detected an error or is directing you to an informational message. See "Methods of Receiving Errors

The display status never light turns or single-character on.

The cartridge. tape drive will not load a tape

The tape tape cartridge. drive will not unload the

The system received TapeAlert flags.

(such outs, The system or as parity selection reported errors). or command SCSI problems time-

Codes display on the single-character

The problem tape persists, drive has contact no power. Dell Check technical the support. power at the power source. Connect power to the tape drive. If the

One of the following has occurred:

l

eject, press A tape the turn cartridge eject off the button is power already to to eject loaded. the the tape cartridge. To drive, remove then the turn cartridge, it back on. press After the the eject status button. light If becomes the cartridge solid does green, not

l

The Tape tape Drive." cartridge was loaded incorrectly. To properly load a cartridge, see the Loading section in "Using the

l

The cartridges, tape cartridge the tape may drive be is defective. defective. Load Contact another Dell tape technical cartridge. support. If the problem exists for multiple

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The tape drive has no power. Connect power to the tape drive.

The the tape tape drive, cartridge then is turn stuck it or back is broken. on (note Press that the the mid-tape eject button. recovery If the could cartridge take does up to not 10 minutes eject, turn to complete). off the power If to the cartridge still does not eject, manually remove it (see "Manually Removing a Tape Cartridge").

See "TapeAlert Flags."

See "Resolving Problems Reported by the System."

display, turn on. but the status light does not

The tape drive is defective. Contact Dell technical support.

The system tape commands. drive does not respond to

then dump. Press reboot and hold to allow the eject communication button on the to drive the drive for 10 to seconds occur. Do to not force cycle a drive power, dump. as this The will drive erase will the save contents the dump of the and

Methods of Receiving Errors and Messages

Use Table 3 as a guide for identifying error codes and message codes reported by the tape drive, its computer (if applicable), or the system. NOTE: drive is The in maintenance codes on the mode. single-character Codes that display occur during have different normal operations meanings, are depending defined on in "Descriptions whether they and display Corrective during Actions." normal operations Codes that or occur while the while in maintenance mode are defined in "Selecting a Diagnostic or Maintenance Function."

" Selecting a Diagnostic or Maintenance Function ." Table 3. Methods of Receiving Errors and Messages

Table 3. Methods of Receiving Errors and Messages

If the error or message was presented by

Do this

The a library system's or autoloader) display (if the tape drive is enclosed in

Refer to the documentation for the system.

The status tape light drive's flashes single-character amber display and the

See Front "Descriptions Panel section and in the Corrective "Introduction." Actions." To determine the meaning of status light activity, see the

The status tape light drive's is solid single-character amber display and the

See activity, "Selecting see the a Front Diagnostic Panel or section Maintenance in the "Introduction." Function." To determine the meaning of status light

SCSI SCSI log drive sense sense data data (such as TapeAlert flags) or

See "TapeAlert Flags" or "Descriptions and Corrective Actions."

The tape drive's error log

See "Descriptions and Corrective Actions."

Descriptions and Corrective Actions

Table 4 gives descriptions of the errors and messages that pertain to the tape drive, and tells what to do when you receive them.

the tape drive, and tells what to do when you receive them. memory. tape NOTICE: drive
the tape drive, and tells what to do when you receive them. memory. tape NOTICE: drive

memory. tape NOTICE: drive If If or the you you tape force may drive a lose dump, detects the the dump a existing permanent data. dump error will be and overwritten displays an and error data code will other be lost. than After , you it automatically force a dump, performs do not turn a dump off the of vital power data to to the drive

Table 4. Descriptions and Corrective Actions

The single-character display clears if you power-off the drive.

Code

Cause and Action

 

No error occurred and no action is required. This code displays:

When When power diagnostics is cycled have (turned finished off, running then on) and to

When When power diagnostics is cycled have (turned finished off, running then on) and to no the error tape occurred. drive. NOTE: The single-character display is blank during normal operation of the tape drive.

l

l

 

Cooling problem. The tape drive detected that the recommended operating temperature was exceeded. Perform the following action:

1. If system's a fan is documentation). present in the system, ensure that it is

1.

If system's a fan is documentation). present in the system, ensure that it is rotating and is quiet. If not, replace the fan (for instructions about replacing the fan, see your

Remove Ensure If the operating that any the blockage operating temperature that temperature prevents is within air the and from specified airflow flowing is range freely within and through the the specified problem the tape range persists, drive. (see contact "Specifications"). Dell technical support. The error code clears when you power-off the tape drive or place it in maintenance mode.

2.

3.

4.

 
 

Power operating) problem. or is outside The tape the drive specified detected voltage that limits the externally (the drive supplied is not operating). power is either Perform approaching the following the specified action: voltage limits (the drive is still

1. 2. 3. Ensure If Ensure the proper that that the the voltages power proper

1.

2.

3.

Ensure If Ensure the proper that that the the voltages power proper are connector DC being voltages applied is properly are but being the seated. applied problem within persists, the tolerances contact Dell allowed technical (see support. "Specifications").

 

The error code clears when you power-off the tape drive or place it in maintenance mode.

 

Firmware problem. The tape drive determined that a firmware error occurred. Perform the following action:

1. Power place it the in maintenance tape drive off mode. and on, then retry

1.

Power place it the in maintenance tape drive off mode. and on, then retry the operation that produced the error. The error code clears when you power-off the tape drive or

2.

If the problem persists, download the latest firmware and retry the operation.

 

Firmware or tape drive problem. The tape drive determined that a firmware or tape drive hardware failure occurred. Perform the following action:

1. Power the tape drive off and on, then retry the operation that produced the

1.

Power the tape drive off and on, then retry the operation that produced the error. The error code clears when you power-off the tape drive or

2.

If place the it problem in maintenance persists, mode. download the latest firmware and retry the operation; if new firmware is not available, contact Dell technical support.

will drive Tape not drive or allow place hardware you it in to maintenance insert

will drive Tape not drive or allow place hardware you it in to maintenance insert problem. a cartridge The mode. drive if If the determined the current problem cartridge that persists, a tape was contact path successfully or Dell read/write technical ejected. error support. The occurred. error code To prevent may clear damage when to you the cycle drive power or tape, to the the tape drive

 

Tape Perform drive the or following media error. action: The drive determined that an error occurred, but it cannot isolate the error to faulty hardware or to the tape cartridge.

For Problems With Writing Data:

If

tape the cartridge problem loaded occurred in while the drive the drive when was the problem writing data occurred, to the retry tape, the and operation if you know with the a different volume serial cartridge: number (located on the cartridge label) of the

l

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If If the the operation operation succeeds, fails and another the original drive cartridge is available, was insert defective. the cartridge Copy data into from the the other defective drive and cartridge retry the and operation. discard it.

¡ ¡ If If the the operation operation fails, succeeds, discard insert the a defective scratch cartridge cartridge. into the first drive and run the tape drive diagnostics (see Function Code 1 in "Selecting If the a diagnostics Diagnostic or fail, Maintenance contact Dell Function"). technical support.

n

Function If the operation If If the the Code diagnostics diagnostics If 1 the fails in diagnostics "Selecting and fail, succeed, another contact a succeed, Diagnostic discard drive Dell is the technical the not or error cartridge. Maintenance available, was support. temporary. insert Function"). a scratch cartridge into the drive and run the tape drive diagnostics (see (see the Function problem Code occurs 1 in with "Selecting multiple a tape Diagnostic cartridges or Maintenance or if you do not Function"): know the tape cartridge's volume serial number, run the tape drive diagnostics

If

n

l

¡

¡

l

l

If If the the diagnostics diagnostics fail, succeed, contact run Dell the technical Test Head support. diagnostic (see Function Code H in "Selecting a Diagnostic or Maintenance Function").

If If the the Test Test Head Head diagnostic diagnostic fails, succeeds, contact replace Dell technical the cartridges support. that caused the problem. The error code clears when you remove the tape cartridge or place the drive in maintenance mode. For Problems With Reading Data:

If

¡

¡

mode. For Problems With Reading Data: If ¡ ¡ of the the problem following occurred procedures:

of

the the problem following occurred procedures: while the drive was reading data from the tape, and if you know the volume serial number of the tape cartridge, perform one

l

If another drive is available, insert the cartridge into the other drive and retry the operation:

¡ ¡ If If the the operation operation fails, succeeds, discard insert the a defective scratch cartridge cartridge. into the first drive and run the tape drive diagnostics (see Function Code 1 in "Selecting If the a diagnostics Diagnostic or fail, Maintenance contact Dell Function"): technical support.

n

l

If Diagnostic another drive or If Maintenance the is not diagnostics available, Function"): succeed, insert a the scratch error cartridge was temporary. into the drive and run the tape drive diagnostics (see Function Code 1 in "Selecting a

n

¡ If If the the diagnostics diagnostics fail, succeed, contact discard Dell technical the cartridge. support.
¡

If

(see the Function problem Code occurs 1 in with "Selecting multiple a tape Diagnostic cartridges or Maintenance or if you do not Function"): know the tape cartridge's volume serial number, run the tape drive diagnostics

l

l

If If the the diagnostics diagnostics If the Test Head fail, succeed, contact diagnostic run Dell the fails, technical Test contact Head support. diagnostic Dell technical (see support. Function Code H in "Selecting a Diagnostic or Maintenance Function").

¡

If the Test Head diagnostic succeeds, replace the cartridges that caused the problem. The error code clears when you remove the tape cartridge or place the drive in maintenance mode.

¡

A the high problem probability occurs of with media multiple error. tape The tape cartridges,

A

the high problem probability occurs of with media multiple error. tape The tape cartridges, drive determined see "Resolving that Media-Related an error occurred Problems." because of a faulty tape cartridge. Try another tape cartridge. If

The error code clears when you remove the tape cartridge or place the drive in maintenance mode.

Tape Problems mode. drive Reported or SCSI bus by the failure. System ." The tape

Tape Problems mode. drive Reported or SCSI bus by the failure. System." The tape The error drive code determined clears 10 that seconds a failure after occurred the drive in the detected tape drive's the error hardware or when or in you the place SCSI the bus. drive See in "Resolving maintenance

Library to drive interface (RS-422) error. This interface is not used. The error code clears

Library to drive interface (RS-422) error. This interface is not used. The error code clears when you place the drive in maintenance mode.

restrict indicate Tape drive continued an hardware error and use. problem. the If the status

restrict indicate Tape drive continued an hardware error and use. problem. the If the status problem The light tape flashes persists, drive amber. determined contact Dell that technical a problem support. occurred The drive that degraded is usable, the though operation the single-character of the tape drive, display but it continues did not to

The error code may clear when you cycle power to the tape drive or place it in maintenance mode.

No error or message is assigned.

No error or message is assigned.

The tape drive needs to be cleaned. Clean the tape drive. See the Cleaning the

The tape drive needs to be cleaned. Clean the tape drive. See the Cleaning the Tape Mechanism section in "Using the Tape Drive." The error code clears when you clean the tape drive or place it in maintenance mode.

No error or message is assigned.

No error or message is assigned.

The eject button is depressed. Verify that the button pushes freely.

The eject button is depressed. Verify that the button pushes freely.

Resolving Problems Reported by the System

The or multiple procedure tape for drives. fixing The SCSI sections bus errors that varies, follow describe depending how on to whether fix each the type error of error. is consistent or intermittent, and whether your configuration contains single

Fixing a Consistent Error With a Single Drive on a SCSI Bus

2. 3. 1. Ensure Replace Ensure that that the SCSI the the tape power terminator drive's is on to SCSI and the retry address tape the drive. failing is the same operation. as the SCSI address assigned by the system.

4. 5. Replace If these measures the SCSI cable do not and correct interposers, the problem, if any, contact and retry Dell the customer failing operation support.

Fixing a Consistent Error With Multiple Drives on a SCSI Bus

When tape drive. a consistent If the problem error occurs is with in all a configuration of the devices that on the has SCSI multiple bus, tape the drives bus is on stuck the in SCSI a SCSI bus, phase you must and cannot determine change if the to problem another exists phase with or the more SCSI than cable one from the system to the first device is defective.

1. 3. 2. Run Disconnect Ensure an If that application the all the error but SCSI occurs, the to cable determine first do tape from the drive whether following: the system on the the SCSI to error the bus. will first occur. Move device the is terminator connected. to the first SCSI device.

¡

n

n

Replace Replace the the SCSI SCSI terminator cable and interposers, and retry the if any, failing and operation. retry the failing operation.

¡

If drive the is error If defective. these does measures not occur, do connect not correct one the tape problem, drive at contact a time Dell back technical to the bus support. and repeat step 3 for each tape drive until you can identify which NOTE: Ensure that the SCSI terminator is always on the last tape drive on the SCSI bus.

n

is always on the last tape drive on the SCSI bus. n 4. Determine If the

4. Determine If the if problem the problem is with is with only only one tape one tape drive, drive do the or with following: two or more tape drives.

¡

n

n

n

Replace Replace If these measures the the SCSI SCSI terminator cable do not and correct interposers, and the retry problem, the if any, failing contact and operation. retry Dell the technical failing operation. support.

¡ If drive the and problem the interposer is with two (if or installed). more tape drives, locate the first tape drive that has the error and replace the SCSI cable that connects the tape

Fixing an Intermittent Error with a Single Drive on a SCSI Bus

1. Replace the SCSI terminator on the tape drive.

4. 3. 2. Isolate If Run the the problem which operation cable persists, that is causing caused contact the the Dell problem error. technical If by the support. replacing problem one persists, cable the at a problem time and may running be with the the operation cable. that caused the error after each replacement.

Fixing an Intermittent Error With Multiples Drives on a SCSI Bus

Refer to the system's error logs to determine which tape drive is the source of the problem:

l

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If If only multiple one tape tape drives drive is are reporting reporting a SCSI SCSI failure, failures, contact the problem Dell technical may be support. with the terminator or the SCSI cables:

¡ ¡ Isolate Replace which the terminator cable is causing and run the the problem operation by that replacing caused one the cable error. at If a time the problem and run persists, the operation the problem that caused may be the with error the after cables. each replacement.

Resolving Media-Related Problems

To resolve problems that are related to media, the tape drive's firmware includes:

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l

uses Product Statistical Test Cartridge the Data cartridge Analysis (VPD) & Media performance and area Reporting diagnostic in Non history Volatile System that verifies that Random (SARS) is saved whether Access to assist in the a Memory suspect in cartridge isolating (NVRAM). cartridge memory failures Any and (CM) between failures its and magnetic the media that drive SARS tape and performance detects are hardware. acceptable are To reported history determine for use. that as TapeAlert is the kept cause in flags the of failure, drive's on the Vital SARS system

(see "TapeAlert Flags"). If you encounter a media-related problem, use the following procedure:

a media-related problem, use the following procedure: NOTICE: copy the data When before you run running

NOTICE: copy the data When before you run running the Test this Cartridge test. & Media diagnostic, data on the suspect tape is overwritten. If valuable data is on the tape, be sure to

is overwritten. If valuable data is on the tape, be sure to or 1. If possible,

or

overwritten. If valuable data is on the tape, be sure to or 1. If possible, run

1. If possible, run the tape cartridge in a different tape drive. If the operation in the other tape drive fails and

2. If Cleaning operation the Test the succeeds, Cartridge Tape Mechanism run & Media the Test diagnostic section Cartridge in fails, "Using & Media replace the Tape diagnostic the Drive" media. (see and If it Function Function runs successfully, Code Code E 1 in in "Selecting clean "Selecting the tape a a Diagnostic Diagnostic drive and or or run Maintenance Maintenance the tape drive Function"). Function"). diagnostics (see the

3. If initial the media tape drive error. diagnostics fail, contact Dell technical support. If the tape drive diagnostics run successfully, perform the operation that produced the

displays, replace the media. If the

Removing a Tape Drive

To remove the tape drive from the system, perform the following steps:

1. Ensure that the tape drive does not contain a tape cartridge.

3. 4. 2. Turn Remove Deconfigure off the system power the cover. drive to the from system. the system Disconnect (for instructions, the power see cable your from system's the system documentation). and the electrical outlet.

5. 6. Disconnect Disconnect the the internal internal SCSI power ID cable cable from from the the power SCSI ID connector connector (see (see number number 3 in 2 Figure in Figure 1). 1).

8. 9. 7. Remove To Disconnect reassemble, the the tape internal reverse drive from SCSI these the cable steps. system from the and SCSI remove connector any mounting (see number screws 1 or in rails Figure from 1). the side or bottom of the tape drive.

Figure 1. Rear View of the Tape Drive

of the tape drive. Figure 1. Rear View of the Tape Drive Tape Alert experienced from

Tape Alert

experienced from TapeAlert Log Sense is a by patented tape Page drives. 0x2E. technology The technology and standard enables of the a system American to read National TapeAlert Standards flags Institute from a tape (ANSI) drive that through defines the conditions SCSI interface. and problems The system that reads are the flags

TapeAlert Flags

Table 5 lists the TapeAlert flags that are supported by the Dell PowerVault 110T LTO-3 Tape Drive. Table 5. TapeAlert Flags and Descriptions

TapeAlert Flags Supported by the Tape Drive

Number Flag

3

 

Parameter (in Flag hex)

Flag

03h

Hard error

4

04h

Media

hex) Flag 03h Hard error 4 04h Media 5 05h Read failure 6 06h Write failure
5 05h Read failure 6 06h Write failure 8 08h Not data grade 9 09h
5
05h
Read failure
6
06h
Write failure
8
08h
Not data grade
9
09h
Write protect
10
0Ah
No removal
11
0Bh
Cleaning media
Unsupported format
12
0Ch
Cartridge chip failure memory
15
0Fh
16
10h
Forced eject
Tape directory
18
12h
cartridge corrupted memory in the
Tape directory 18 12h cartridge corrupted memory in the Description Set positioning for any error. unrecoverable
Tape directory 18 12h cartridge corrupted memory in the Description Set positioning for any error. unrecoverable
Tape directory 18 12h cartridge corrupted memory in the Description Set positioning for any error. unrecoverable

Description

Set positioning for any error. unrecoverable (This flag read, is set write, in or conjunction with flags 4, 5, or 6.)

Set positioning for any error unrecoverable that is due read, to a write, faulty or tape cartridge.

Action Required

See the Action Required column for Flag 4, 5, or 6 in this table.

Contact Dell technical support.

4, 5, or 6 in this table. Contact Dell technical support. could to where Set faulty

could to where Set faulty for be isolation any drive due unrecoverable to hardware. is a faulty uncertain tape read and cartridge error failure or

positioning Set for any error unrecoverable where isolation write or is

faulty hardware. uncertain tape and cartridge failure or could to faulty be due drive to a

Set loading when a tape severe cartridge. servo errors occur while

Set tape when cartridge the tape is write-protected. drive detects that the

Set when the tape drive receives an

prevented removed. UNLOAD command the tape after cartridge the system from being

Set into when the drive. you load a cleaning cartridge

cartridge cartridge Set when format type you load into has the an been unsupported drive corrupted. or when the

is Set detected when a cartridge on the loaded memory tape (CM) cartridge. failure

cartridge Set writing. when while you manually the drive unload was reading the tape or

Set directory when in the the drive cartridge detects memory that the has tape been corrupted.

If technical Flag 4 is support. also set, If the Flag cartridge 4 is not set, is defective. see error Contact code 6 Dell in "Descriptions and Corrective Actions."

so If Flag that 9 data is also can set, be written make sure to the that tape the (see write-protect the Setting switch the is set Write-Protect also Flag set, 4 is not the cartridge set, Switch see section error is defective. code in "Using 6 in Replace "Descriptions the Tape the tape Drive"). and cartridge. Corrective If Flag If 4 is Actions."

Replace see error the code tape 6 in cartridge. "Descriptions If this and error Corrective occurs with Actions." multiple tapes,

Make the tape sure drive that can the write cartridge's data to write-protect the tape (see switch the Setting is set so the that Write-Protect Switch section in "Using the Tape Drive").

Refer to the documentation for your system's operating system.

No action required.

Use a supported tape cartridge.

Replace error code the 6 cartridge. in "Descriptions If this error and Corrective occurs on Actions." multiple tapes, see

No action required.

Reread all data from the tape to rebuild the tape directory.

Clean now Clean periodic Expired clean Invalid tape cleaning 20 14h 21 15h 22 16h
Clean now Clean periodic Expired clean Invalid tape cleaning

Clean now

Clean periodic

Expired clean

Invalid tape cleaning

20

14h

21

15h

22

16h

23

17h

30

1Eh

Hardware A

Set needs when cleaning. the tape drive detects that it

Set routine when cleaning. the drive detects that it needs

cleaning Set when cartridge the tape that drive has detects expired. a

cartridge a Set cleaning when and the cartridge. drive the loaded expects cartridge a cleaning is not

requires recover. Set when that a hardware you reset failure the tape occurs drive that to

a hardware you reset failure the tape occurs drive that to Clean section the in tape
a hardware you reset failure the tape occurs drive that to Clean section the in tape
a hardware you reset failure the tape occurs drive that to Clean section the in tape

Clean section the in tape "Using drive. the Tape See the Drive." Cleaning the Tape Mechanism

to the Clean operate, Tape the Mechanism tape but drive you should as section soon clean in as "Using possible. the drive the The Tape soon. drive Drive." See can the continue Cleaning

Replace the cleaning cartridge.

Use a valid cleaning cartridge.

code SCSI If resetting from drive the sense the single-character drive data. does See not "Descriptions recover display, the library and error, Corrective user use interface, the Actions." error or

Use interface, the error or SCSI code drive on the sense single-character data. See "Descriptions display, library and user Corrective Actions."

Locate error code 8 or 9 in "Descriptions and Corrective Actions."

Unload and reload the tape cartridge.

Ensure again. that it is the correct image. Download the FMR image

See error code 1 in "Descriptions and Corrective Actions."

See error code 2 in "Descriptions and Corrective Actions."

See error code 6 in "Descriptions and Corrective Actions."

Rebuild the tape directory by reading all the data.

Copy cartridge. the data to another tape cartridge, then discard the old

Copy cartridge. the data to another tape cartridge, then discard the old

the data to another tape cartridge, then discard the old 31 1Fh 32 20h 33 21h

31

1Fh

32

20h

33

21h

34

22h

36

24h

37

25h

39

27h

51

33h

52

34h

53

35h

Hardware B

Interface

Eject media

Download fail

Drive temperature

Drive voltage

Diagnostics required

invalid Tape directory at unload

Tape write system failure area

Tape read failure system area

Set self when tests. the tape drive fails its internal

problem LDI Set (RS-422) when with the interface. the tape SCSI, drive Fibre detects Channel, a or

Set you when to unload a failure the cartridge occurs that from requires the drive.

Set (FMR) when image a field is unsuccessfully microcode replacement

downloaded SCSI interface. to the tape drive via the

indicates Set exceeding when that the the drive's the recommended drive's temperature temperature sensor is temperature "Specifications"). of the system (see

Set when the drive detects that the

approaching or externally are outside supplied the the specified voltage voltages voltage limits are (see either limits "Specifications").

Set requires when diagnostics the drive detects to isolate a failure the that problem.

Set when the tape directory on the tape

corrupted. degraded. cartridge that The was file-search previously performance unloaded is is

previously Set system when area the unloaded successfully. tape cartridge could not that write was its

Set be read when successfully the tape system at load area time. could not

Manually Removing a Tape Cartridge

If button, problem-determination reset the drive to procedures recover the identify cartridge: the tape drive as the source of the problem and you are unable to eject the tape cartridge using the eject

1. Press and The hold status the light eject turns button amber for and 10 seconds, the drive then starts release. through its hardware test process.

¡

¡ ¡ The If When a cartridge status the NOTE: hardware light is in turns Allow the test solid drive at completes, least green the 10 status minutes when the light the status for rewind flashes the light rewind is green turns complete process until green. the and to cartridge the complete. tape is drive rewound. is ready.
¡

cartridge the complete. tape is drive rewound. is ready. ¡ 2. To eject the cartridge, push

2. To eject the cartridge, push the eject button one more time. If the tape cartridge still will not eject, contact trained service personnel for assistance.

not eject, contact trained service personnel for assistance. NOTICE: If you are not a trained service

NOTICE: If you are not a trained service person, do not attempt to open the drive for repairs as this will void your warranty.

Please read all restrictions and disclaimers.

Back to Contents Page

Back to Contents Page

Using the Tape Drive: Dell TM PowerVault TM 110T LTO-3 Tape Drive User's Guide

Operating the DriveTM PowerVault TM 110T LTO-3 Tape Drive User's Guide Loading, Unloading and Write-Protecting Cartridges Caring

Loading, Unloading and Write-Protecting Cartridges110T LTO-3 Tape Drive User's Guide Operating the Drive Caring for Tape Cartridges Cleaning the Tape

Caring for Tape Cartridgesthe Drive Loading, Unloading and Write-Protecting Cartridges Cleaning the Tape Mechanism Operating the Drive Turn (POST).

Cleaning the Tape Mechanismand Write-Protecting Cartridges Caring for Tape Cartridges Operating the Drive Turn (POST). on external At the

Operating the Drive

Turn (POST). on external At the end drives of the by hardware pushing the self-test, power the on/off status button light on should the front be solid panel green. (see number 1 in Figure 1). The tape drive will run its Power-On Self-Test

Figure 1. Turning on the External Drive

Power-On Self-Test Figure 1. Turning on the External Drive Resetting the Drive You button can on

Resetting the Drive

You button can on reset the front the drive panel without of the powering tape drive off for the 10 drive seconds and (see system. number This 1 may in Figure be necessary 2). The drive if the forces drive stops a dump responding. of vital technical To do this, data press to drive and memory hold the and eject overwrites the existing dump. The drive then reboots to allow communication. Figure 2. Resetting the Drive

to allow communication. Figure 2. Resetting the Drive Loading, Unloading, and Write-Protecting Cartridges Only

Loading, Unloading, and Write-Protecting Cartridges

Only cartridge. use LTO Never Ultrium use nonstandard format cartridges labels, with and your never drive, stick as anything specified to in the the cartridge LTO Ultrium other standard. than in the Ensure label that area. only one label is stuck to the label area of the

The tape drive uses the following cartridge types:

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LTO Ultrium 100-GB Data Cartridge (Generation 1)

LTO LTO LTO Ultrium Ultrium Ultrium 400-GB 200-GB Universal Data Data Cleaning Cartridge Cartridge Cartridge (Generation (Generation 3) 2)

LTO Ultrium WORM NOTE: 400-GB An firmware. LTO WORM WORM See Data your cartridge Cartridge sales can or (Generation support be written personnel and 3) (with appended for write WORM once but firmware cannot read many be availability erased (WORM) or dates. overwritten. firmware) WORM cartridges are supported on drives with The compatibility Dell PowerVault for the LTO-3 110T LT0-3 tape drive Tape is Drive as follows: is compatible with the cartridges of its predecessor, the Dell PowerVault 110T LTO-2 Tape Drive. Cartridge

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the Dell PowerVault 110T LTO-2 Tape Drive. Cartridge l l l l Reads Reads Reads Generation

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Reads Reads Reads Generation and and writes writes Generation Generation 1 format from 2 3 format format Generation from from Generation Generation 1 cartridges. 2 3 cartridges. cartridges.

Does Does not not reformat write Generation Generation 3 format 2 cartridges on Generation to Generation 2 cartridges. 3 format. Figure 3 shows the LTO Ultrium 400-GB Data Cartridge and its components. Figure 3. LTO Ultrium 400-GB Data Cartridge

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1. LTO cartridge memory 3. 4. 2. Write-protect Insertion Label area guide switch 5. 6.

1. LTO cartridge memory

3. 4. 2. Write-protect Insertion Label area guide switch

5. 6. Cartridge Leader pin door

Loading a Tape Cartridge

1. 3. 2. Ensure Grasp Ensure the that that cartridge the the tape write-protect so drive that is the powered switch write-protect (see on (the number switch status 3 in faces light Figure you. is solid 4)) is green). properly set. (See "Setting the Write-Protect Switch on Cartridges").

4. Slide the If If the the cartridge cartridge cartridge into is is the already already tape loaded load in the compartment ejected and you position cycle (see the and Figure power you 4). want (turn to it off, reinsert then it, on), remove the tape the will cartridge reload. and then insert it again.

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Figure 4. Loading

reload. and then insert it again. ¡ ¡ Figure 4. Loading Unloading a Tape Cartridge 1.

Unloading a Tape Cartridge

1. 2. Press tape Ensure rewinds, the that eject the then button tape goes drive (see out is number before powered the 1 in on cartridge Figure (the status 2). partially The light drive ejects. is solid rewinds green). the tape and partially ejects the cartridge. The status light flashes green while the

3. After the cartridge partially ejects, grasp the cartridge and remove it. Whenever you unload a tape cartridge, the tape drive writes any pertinent information to the cartridge memory.

NOTICE: Do not remove a tape cartridge while the drive activity indicator is on.writes any pertinent information to the cartridge memory. Setting the Write-Protect Switch on Tape Cartridges NOTICE:

Setting the Write-Protect Switch on Tape Cartridges

NOTICE: This will destroy Write-protection prerecorded will servo not prevent information a cartridge and render from being the cartridge erased by unusable. bulk-erasure Always or use degaussing. the long or Do quick not bulk erase erase command Ultrium in format your backup cartridges. software to erase cartridges.is on. Setting the Write-Protect Switch on Tape Cartridges The position of the write-protect switch (number

The position of the write-protect switch (number 1 in Figure 5) on the tape cartridge determines whether you can write to the tape:

If If the the switch switch is is set set to to unlocked locked (locked (unlocked padlock), padlock data or cannot black void), be written data to can the be tape. written to the tape. Figure 5. Setting the Write-Protect Switch

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To until set the the cartridge switch, slide is removed it left or and right

To until set the the cartridge switch, slide is removed it left or and right reinserted. to the desired position. If you slide the red tab after the cartridge is inserted in the drive, the change will not take effect

Caring for Tape Cartridges

the change will not take effect Caring for Tape Cartridges the for NOTICE: breaks. warranties Do

the for NOTICE: breaks. warranties Do not of insert the drive a damaged and the tape cartridge. cartridge Before into inserting your tape a drive. tape cartridge, A damaged inspect cartridge the can cartridge interfere case, with cartridge the reliability door, and of the write-protect drive and may switch void

Incorrect to ensure handling the continued or an high incorrect reliability environment of your tape can damage drive, use the the LTO following Ultrium guidelines. Tape Cartridge or its magnetic tape. To avoid damage to your tape cartridges and

Provide Training

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Ensure archival Post procedures that services, anyone that and who describe shipping handles proper personnel. tape media has been handling properly in places trained where in handling people and gather. shipping procedures. This includes operators, users, programmers,

Ensure Include that media-handling any service procedures or contract as personnel part of any who services perform contract. archiving are properly trained in media-handling procedures.

Define and make personnel aware of data recovery procedures.

Ensure Proper Packaging

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When you ship a cartridge, ship it in its original or better packaging.

Never Use Always only ship ship a recommended a or cartridge store a in cartridge a shipping commercial in a container jewel shipping case. that envelope. securely Always holds the place cartridge it in a box in its or jewel package. case during transportation.

If you Place ship the the cartridge cartridge in in a polyethylene cardboard box plastic or a wrap box of or a bags sturdy to material, protect it ensure from dust, the following: moisture, and other contaminants.

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¡ ¡ Double-box Pack the cartridge the cartridge snugly; (place do not it allow inside it a to box, move then around. place that box inside the shipping box) and add padding between the two boxes

Provide Proper Acclimation and Environmental Conditions

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Before hour. you use a cartridge, let it acclimate to the normal operating environment for 1 hour. If you see condensation on the cartridge, wait an additional

Ensure Do not expose that all the surfaces cartridge of a to cartridge moisture are or dry direct before sunlight. inserting it.

Do ray not equipment, expose recorded or fields or that blank exist cartridges near high-current to stray magnetic cables or fields power of supplies). greater than Such 100 exposure oersteds can (for cause example, the loss terminals, of recorded motors, data video or make equipment, the blank X-

l cartridge Maintain the unusable. following environmental conditions outlined in the Table 1. Table 1. Environmental Specifications

Environmental Factor

Temperature

Relative humidity (noncondensing)

Wet bulb temperature

Environmental Factor Temperature Relative humidity (noncondensing) Wet bulb temperature
Environmental Factor Temperature Relative humidity (noncondensing) Wet bulb temperature

Operating

Operational Storage 1

Archival Storage 2

Shipping

Operational Storage 1 Archival Storage 2 Shipping (50° 10° to to 45°C 113°F) (61° 16° to
Operational Storage 1 Archival Storage 2 Shipping (50° 10° to to 45°C 113°F) (61° 16° to
Operational Storage 1 Archival Storage 2 Shipping (50° 10° to to 45°C 113°F) (61° 16° to

(50° 10° to to 45°C 113°F)

(61° 16° to to 35°C 95°F)

(61° 16° to to 25°C 77°F)

(--23° to to 120°F) 49°C

10% to 80%

20% to 80%

20% to 50%

5% to 80%

(79°F) 26°C

(79°F) 26°C

(79°F) 26°C

(79°F) 26°C

10% to 80% 20% to 80% 20% to 50% 5% to 80% (79°F) 26°C (79°F) 26°C

Notes: Archival Operational storage storage equals equals 1 to less 10 years. than 1 year.

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2.

Perform a Thorough Inspection

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When held Inspect together inspecting the cartridge's with a cartridge, screws; packaging separating open to only determine them the cartridge destroys potential door. the rough usefulness Do not handling. open of the any cartridge. other part of the cartridge case. The upper and lower parts of the case are

Inspect Inspect cartridge the the case. cartridge rear If of there the for cartridge are damage gaps (the in before the part seam, using that the or you storing leader load first pin it. may into be the dislodged. tape load compartment) and ensure that there are no gaps in the seam of the

Check If recovery. you suspect that Discard the that leader the the mishandled pin cartridge is properly has cartridge. seated. been mishandled but it appears useable, copy any data onto a good cartridge immediately for possible data

Review handling and shipping procedures.

Handle the Cartridge Carefully

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Do spring not clips. drop the cartridge. If the cartridge drops, slide the cartridge door back and ensure that the leader pin is properly seated in the pin-retaining

Do reliability. not handle Pulling tape on that tape is that outside is outside the cartridge. the cartridge Handling can damage the tape the can tape damage and the the brake tape's mechanism surface or edges, in the cartridge. which may interfere with read or write

Do Do not not stack degauss more a cartridge than six cartridges. that you intend to reuse. Degaussing makes the tape unusable.

Cleaning the Tape Mechanism

Dell and the PowerVault status light 110T will LTO-3 flash drives amber have when been the developed drive needs to cleaning. have a minimal Only insert cleaning a cleaning requirement. cartridge The into tape the drive tape will drive display when a the C on C is the displayed. single-character display

a the C on C is the displayed. single-character display Generation can NOTICE: damage Only 3

Generation can NOTICE: damage Only 3 the tape use read/write drive LTO cleaning is only head compatible cartridges in your drive. that with If are the you labeled LTO load Ultrium any "universal." other universal type Some of cleaning cleaning Generation cartridges. cartridge, 1 cleaning Use the of tape cartridges any drive other ejects may type not of it immediately. cleaning be the universal cartridge type. or method The

uses An LTO a special Ultrium tape universal to clean cleaning the tape cartridge heads. is supplied with each tape drive. Do not use swabs or other means of cleaning the heads. The cleaning cartridge Though ejected immediately, the number may then vary it has according expired to or the it is manufacturer, not a supported the cleaning universal cartridge. cleaning Discard cartridge it is and generally use a new valid one. for 50 cleanings. If the cleaning cartridge is

To use the LTO Ultrium universal cleaning cartridge:

1. Insert cartridge. a cleaning cartridge into the tape drive. The tape drive performs the cleaning automatically. When the cleaning is finished, the drive ejects the

2. Remove the cleaning cartridge from the drive.

Please read all restrictions and disclaimers.

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