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The nonverbal
communication of president
Bill Clinton
Maureen C. Minielli
a b
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The New Jersey Journal of Communication, Volume 7, No. 2, Fall 1999, pages 190-205
Maureen C. Minielli1
Nonverbal communication offers political communication scholars the opportunity to examine public
figures beyond the traditional rhetorical realm. As a way of beginning the dialogue, this essay
examines the nonverbal communication of President Bill Clinton during both presidential terms. This
essay argues that Clinton was on a course of developing and refining his nonverbal communication
skills until the Lewinsky scandal surfaced. Previously following a personal nonverbal communication
style, Clinton was suddenly forced to switch communication strategies emphasizing a public and
private Clinton during the scandal. Once the scandal and subsequent impeachment trial subsided,
Clinton appears to be returning to the personal approach that has become a hallmark of his
presidency.
Only man among living things reconstructs his past, perceives his present
condition, and anticipates his future through symbols that abstract, screen,
condense, distort, displace, and even create what the senses bring to his
attention. The ability to manipulate sense perceptions symbolically permits
complex reasoning and planning and consequent efficacious action. It also
facilitates firm attachments to illusions, misperceptions, and myths and
consequent misguided or self-defeating action (Edelman, 1971, p. 2).
and George Bush, claims has set a new standard for the American presidency that
future presidents will have to master (Neikirk, 1997).
This personal approach allows Clinton to appear as a man of the people, a
member of the American public while at the same time serving America as
President of the United States. It also allows Clinton to cultivate the image of a
warm, caring, attentive and personal President. It was that image that helped
Clinton win the general election of 1992, and one he desperately tried to maintain
up to the halfway point of his second presidential term. The Lewinsky debacle
revealed the tension between the private and public Bill Clinton, the juggling
between the Clinton as President, and the Clinton as husband, father, and
adulterer. Further, through the strain of the Lewinsky scandal, a tightly
constructed presidential image, six-and-one-half-years in the making, began to
crack.
Most contemporary discussions of Clinton's nonverbal usage center on a few
key issues such as character and public image. Missing from the conversation is
Clinton's use of other forms of nonverbal communication and how this use
supplements, enhances, or replaces his verbal communication. This essay begins
to correct this oversight by examining Clinton's nonverbal communication usage
during his two presidential terms. It is argued that Clinton's use of nonverbal
communication since 1992 foreshadowed and eventually crystallized the
dichotomy between the public and private Bill Clinton, two separate images that
began as one but eventually split into two in January 1998.
The theories, techniques and effects of nonverbal communication are welldocumented in nonverbal communication literature (Birdwhistell, 1952;
Birdwhistell, 1970; Knapp, 1978). The study of nonverbal communication
involves the examination of behaviors that are often ambiguous and unclear. As
Burgoon (1985) and others have pointed out, nonverbal acts often carry several
different messages at the same time, with those messages carrying different
meanings and interpretations. Despite the advances made in the study of
nonverbal communication and political communication, many questions remain.
Although itself incomplete, this essay hopes to expand further the conversation
of nonverbal behavior and political communication, and in particular, the
American presidency, by going beyond previous scopes of image analysis. This
examination of Clinton's use of proxemics, paralanguage, and artifactual
communication can serve as a beginning for expanded exploration of a president's
nonverbal communication from a political and rhetorical perspective. It is through
the wedding of verbal and nonverbal communication that examination of a
president's communication style becomes more complete.
for Clinton. It was clear that a presidential image change was needed from the
one presented to the American public during the first presidential election and
term.
A retooled presidential look accompanied Clinton during the 1996 presidential
election. Morris (1997) pointed out that Clinton self-deprecated too much and
needed to start speaking to audiences instead of holding conversations with them,
causing Clinton to appear too youthful. Morris claimed Clinton adopted a fatherly
approach in his speeches, which helped him move further away from the regular
guy image of the 1992 presidential campaign.
According to McGrory (1997), it worked. Commenting during the 1997
Inauguration week, McGrory stated that "Clinton, the scamp," had transformed
himself into a father figure. His actions of the previous two years, including his
reactions to the April 1995 Oklahoma City bombing, represented him to be more
like a father than a big brother. "He took the nation in his arms and patted it on
the shoulder. He was big, strong, enveloping, the healer, comforter" (p. A9).
Novak (1997) concluded that in 1992, Clinton appealed to voters as a man of the
people whereas in 1996, he appealed to voters as a man of the people and as a
leader simultaneously.
Clinton's image revision warrants some critical commentary. First, die
transformation of Bill Clinton reinforces the idea that image is dynamic. Second,
it illustrates the ability to successfully alter a nationally known figure's persona
from one image into a second, completely different one, and that image
transformation does not happen immediately, but instead occurs over time. Third,
Clinton's reelection image revision demonstrates the ability of public individuals
to create several personas which mask dieir true nature, making it more difficult
for voters to determine who a person is, what they believe in, and what they stand
for.
Clinton's image transformation also points to the difficulty of balancing
different personas at the same time, as was the case with Monica Lewinsky. The
Lewinsky scandal began to split the images of die public and private Bill Clinton
wide open. The personal approach that had carried Clinton for six and a half
years would no longer work as Clinton faced questions about his relationship with
the White House intern. Forced to switch gears, Clinton began to cultivate an
image of a president acting as President, while seriously brooding the scandal
privately. Clinton's appearances became more carefully, and obviously, scripted
and timed.
According to Walsh (1998), Clinton's aides claimed that the president was not
distracted by the scandal, despite abundant signs to the contrary. As the scandal
progressed from the grand jury testimonies to the Senate Impeachment, Clinton's
nonverbal behavior began to suggest more and more that he was indeed deeply
affected by the unfolding events, despite the carefully constructed public image
designed to indicate that nothing was wrong (Gibbs & Duffy, 1998). According
to one British source in January 1998, Clinton appeared angry, tired and almost
desperate, perspiring, speaking in a throaty voice and at times, trembling
("European press says Clinton stakes sharply raised," 1998).
By the time Clinton gave his ill-fated speech to the nation in August 1998 after
reports of the president acting angrily evasive (Fineman & Hosenball, 1998) in
his Grand Jury testimony, Clinton's split personality became abundantly evident
(Harris, 1998). Analysts like Noonan (1998), former speech writer for Presidents
Reagan and Bush, commented that Clinton's speech was a disaster, failing to elicit
sympathy, and depicting the president as weak, uninspiring, graceless and
begrudging.
Further reports emphasized the presidential personality split. In public, Clinton
strove for a president at work image, meeting for long hours with his staff,
discussing issues like education, social security, healthcare and the budget
(Fineman & Rosenberg, 1999, p. 38). Privately, Clinton was feeling the deep
freeze from his wife Hillary, and was becoming more and more angry with his
staff as much as he was with Starr and his investigation team.
When it became apparent that the articles of impeachment would go no further
than the Senate, Clinton began to relax a little, and indulge in a renewed optimism
that the entire impeachment event was nothing more than a partisan exercise
(Garrett & Walsh, 1999). Clinton also resurrected the personal presidential
approach to communication that had been so successful for him in the past. Walsh
and Gerson (1998) reported that the Clinton game plan was to have the president
carry on as usual, showing he is on top of his job and in tune with everyday
Americans.
Nine months after the Lewinsky scandal began Clinton held his first news
conference, an event that one New York Times editorialist labeled as one of a
"president reemerging" ("A president re-emerges," 1999, p. A26). Clinton was
described as relaxed and genial, but still testy when asked about the Lewinsky
scandal. Despite attempts to reconcile his public and private personas, Clinton's
reaction suggests that reconciliation may not occur anytime soon.
Clinton's image problems, highlighted through the Lewinsky scandal, leads to
several conclusions. First, it supports the notion that when verbal and nonverbal
messages differ, the nonverbal messages are apt to be believed over their verbal
counterparts. Second, it suggests that in times of strife, the ability to maintain
different personas becomes more difficult, if not impossible, to sustain. Third, it
demonstrates the importance of nonverbal communication when examining
political figures and their messages. To focus solely on individual words, without
consideration for those nonverbal elements that provide a context and suggest a
The solution was to switch the meetings to different parts of the White House.
As Duffy (1994, p. 26) commented, Clinton's aides "moved many of his public
events out of the Oval Office and the Roosevelt Room, where he was inclined
toward harmful kibitzing, and into more formal settings in the East Room and
Rose Garden. 'When he stands up,' noted an official, 'he's more careful about
what he says. When he sits down, he just talks more."'
Another example is Clinton's penchant for the Roosevelt Room. On March 24,
1993, Dan Rather interviewed Clinton for the television program 48 Hours, and
on July 15, 1996, Tom Brokaw of MSNBC interviewed Clinton. On both
occasions, Rather and Brokaw began their respective interviews commenting on
the Roosevelt Room. In turn, Clinton responded, stating himself that he felt there
was a lot of history and prestige associated with it. He clearly looked comfortable
in the Roosevelt room.
Perhaps that liking and comfort for the Roosevelt room could explain in part the
disastrous Grand Jury testimony and ill-fated speech of August 17, 1998, both of
which occurred from the Map Room in the White House. Traditionally, the Map
Room had been used by many of Clinton's predecessors to make momentous
decisions. With this knowledge in mind, Clinton could have unwittingly damaged
his psyche when giving his Grand Jury testimony.
When Clinton friend Harry Thomason rearranged the Map Room for Clinton's
speech later that evening, the added emphasis of change could have thrown off
Clinton's tempo and demeanor even more. According to Thomas and Cooper
(1998), Thomason wanted a fire-side chat look, reminiscent of FDR. Instead of
flags, a vase full of flowers was used. Notably absent from the scene were
pictures of Clinton's family, and in particular, Hillary. Uncomfortable in less
familiar surroundings, with a backdrop purposely non-presidential, Clinton may
have undermined his attempts to apologize to the American people for lying even
more so beyond the words he used when he spoke on national television. Given
that the majority of Clinton's speech focused on attacking Independent Counsel
Kenneth Starr, matching a predominantly presidential-sounding speech with a
non-presidential setting may have aided the diffused reaction to both the testimony
and the speech.
Throughout the scandal, Clinton's handlers attempted to use space to
strategically divert public attention away from the scandal. Gibbs (1998) reported
that the Clinton game plan for the Spring of 1998 was to get him out of the
country and to give the American public as many glimpses of Clinton looking
presidential as possible. Clinton's journeys included trips to Africa, South
America, Britain and China.
Clinton's use of space supports Hall's argument that physical space influences
communication. It suggests that Clinton has created his public and personal
persona partially based on his surroundings, and that his comfort and confidence
levels can be linked with his use of space. Ironically, Clinton's use of space takes
on a decidedly darker meaning when one examines where his dalliances with
Monica Lewinsky took place. It has been well publicized that their dalliances
occurred in a windowless hallway and bathroom off the Oval Office. Steps
Clinton took to ensure some privacy with Lewinsky, including the avoidance of
windows, and leaving the hallway door ajar several inches, suggest an
overlapping and perhaps ill-conceived use of public and private space for the illicit
affair. It also suggests Clinton's inability to separate public space from private
space because of the very nature of his role as President.
Clinton and Paralanguage
Jamieson (1988) argued that the conversational approach to oratory began with
President Franklin D. Roosevelt and his fireside chats. Conversing over radio
with millions of Americans, Jamieson claims that the fiery, forceful oratory of
years past had been replaced with a more informal, conversational style. Oratory
evolved into public address, orators evolved into speakers, and the public in
public oratory became more private. The availability of mass media, at this time
radio, allowed for a more intimate environment to be created. As television and
computers join the fray, the ability to carry on intimate conversations has
increased tremendously.
For much of his presidency Clinton followed in the footsteps of FDR. Watson
(1993) noted that part of Clinton's success with the personal strategy stemmed
from his skills with paralanguage: "He is an eloquent public speaker who
appreciates the power of language and is not afraid to use it. He often speaks with
passion and is comfortable expressing emotion" (p. 431). Gelderman (1997) also
noted that Clinton is well versed in the use of language, not only of word choice,
but also of rhythm and cadence as well. Quoting one of Clinton's speech writers,
Gelderman stated Clinton was well acquainted with the "basic texts of American
oratory, " including the speeches of Jefferson, Lincoln, FDR and Kennedy.
Clinton is also familiar with Shakespeare and the Bible, which is how he knows
the right rhythms and cadences for any audience he addresses (p. 159).
Empathy has played a significant role in Clinton's personal style. Although
empathic before, his use of this strategy crystallized during the 1996 campaign.
Drew (1994) argued that Clinton's ability to empathize with the American public
eventually became one of his presidential calling cards:
People told him their problems and he would bite his lip; occasionally a tear
would appear. He would express his sympathy with their plight - and then spell
out some program he had proposed that would deal with it. Clinton's empathy,
actual or feigned, became one of his trademarks" (p. 95).
The ability of Clinton to orate and listen well suggests that Goffman (1963) was
correct when he suggested that actors often engage in different scenes to solicit
a favorable response from their listeners. It also leads to the conclusion that
Clinton is more of a manipulator of his own feelings, acts, and overall image than
perhaps originally thought. Clinton's ability to know how to look, how to sound,
and how to act, points more to a more carefully thought out, preplanned, and
sophisticated manipulation level designed to support his carefully crafted image.
It is also apparent that Clinton does not know how to maintain that image level
when confronted with serious personal and public problems. For example, the
Lewinsky scandal not only showed a completely different side of the "private"
Clinton, it also illuminated his inability to maintain his public and private
personae when events force him to deviate from his established image.
According to Morton (1999), Lewinsky saw a different side of Clinton based
on her intimacy with him. Lewinsky stated her "Handsome," her nickname for
him, "has a glow about him that is magnetic. He exudes a sexual energy" (p. 57).
She also claims they were "sexual soulmates" (p. 65). She described Clinton
during their first hug as possessing a "softness and tenderness about him, his eyes
were very soul-searching, very wanting, very needing and very loving" (p. 63).
Lewinsky claims that she got to know "the man behind the public mask, a flawed
figure riddled with doubt and wrestling with guilt, yet emotionally needy,
vulnerable and ultimately alone" (p. 83).
As the scandal progressed, more information about Clinton and his private
actions became public. Clinton became noticeably quiet, under the guise that he
could not comment because of legal ramifications. Nonverbally, though, the
scandal and impeachment hearings brought out a chaotic, inconsistent, and
borderline schizophrenic Bill Clinton. Alter (1998) characterized Clinton in an
adaptation of Dr. Jekyll and Mr. Hyde into Dr. Clinton and Mr. Bill. The flipflopping image of Clinton ranged from relaxed and upbeat to tired and unfocused.
In an April 1998 speech at Perm Valley Community College, Clinton was
described as weary and tired looking, downing Cokes to keep himself charged up
(Fineman, 1998a). Yet in an August Rose Garden speech, Clinton appeared
relaxed, but later looked tired at a dinner for Irish-Americans Democrats
(Fineman & Breslau, 1998).
Apparently the Lewinsky scandal was more problematic for Clinton than he let
on. How much it affected him, though, is subject to interpretation. Even the socalled experts, who were more than willing to offer analysis on the who, what,
where, when and why of Clinton, did not always agree with their respective
interpretations. For example, contradictory reports of his August 17th Grand Jury
The New Jersey Journal of Communication, Volume 7, No. 2, Fall 1999
tears had elevated it to a new level in the political arena: it wasn't necessary, real
or voluntary, it was a campaign strategy designed to win over listeners and gain
their votes. According to Jenkins (1997), Clinton's tears were tears of empathy:
"Humbly, he weeps not for himself but for the suffering voter" (p. 8). As with
Dole, tears were used as signifiers of sincerity, serving "to overcome the obstacle
of words" (p. 8). Clinton, voluntarily or involuntarily, used tears to identify with
his listeners, indicating that the problems they faced were no-match for any words
Clinton could offer. Strategic or not, Jenkins argues that weeping had an effective
appeal about it that Americans embraced, not only in the 1996 election, but also
in his September 11th prayer breakfast meeting.
The use of eye contact also appears to be an often-used strategic Clinton tool,
albeit not always discretely. Woodward (1996) claimed that Clinton, despite
despising Washington social engagements, is a charismatic and attentive
communicator: "He would stop in hallways to talk socially with people for 20
minutes or more. He was gracious, engaging, and patient, masterfully making and
holding eye contact. Unlike many politicians, his eyes did not dart around a room
to see who else of more importance was there" (p. 102).
Clinton's success with this nonverbal approach continued during the 1996
presidential debates (Hardy and Doming, 1996). As in 1992, Clinton moved
closer to his audience while addressing them, and used eye contact while he
spoke. This personal touch, moving closer to the audience, holding eye contact,
working the crowd, was Clinton's best communication approach.
This strategy may have worked in 1992, but it apparently didn't work at the
September l l * prayer meeting. All introductory public speaking courses
emphasize that when verbal and nonverbal communication conflict, the nonverbal
is believed more than the verbal. Such is the case with the peeking Clinton. No
matter how humble he sounded, or how tearfully apologetic he appeared visually,
the act of looking around to see if he was being listened to contradicted everything
he was trying to accomplish at that moment. It is as if Clinton becomes his own
worst enemy, getting himself ahead before undermining his own efforts and
falling back.
The September 11th prayer meeting not only highlights' Clinton's skillful ability
to craft an image based on his audience and surroundings, it also points to
Clinton's skillful ability to manipulate a situation to his own advantage. It reflects
a Clinton who appears to be sympathetic and understanding, but is not always so.
It also explains Clinton's apparent inability to be the consistent master of his
image domain. It is clear that Clinton has mastered the ability to manipulate his
image in some, but not all, situations. In some instances, Clinton has the upper
hand, carefully crafting his image based on familiar surroundings and roles he is
used to playing. Other instances though clearly demonstrate a troubled Clinton,
unable to devise a winning persona that hides his discomfort level and inability to
create a convincing, believable image.
His [Clinton] is the Everyman body for the olestra age, an era in which
Americans grow steadily fatter as they grow steadily more fat-conscious. But
therein lies a political problem: Tall, and in the right light, handsome though
he is, Clinton looks too much like the rest of us, locked into our pattern of pigouts followed by punitive redemption on the Exercycle, followed by more pigouts. A White House aide told The New York Times Magazine, "Every
American can see a part of himself in this president. It's unsettling. They don't
like to be confronted with their faults" (p. 490).
By 1996, Clinton would adopt a different approach. Gone were the sunglasses,
the jogging shorts, and the youthful-appealing appearance. After serving as
President for over three years, Clinton could not rely on his 1992 image. He
needed to appear more presidential, statelier, more Bush-like. In addition to
changing the physical props used to frame Clinton in televised speeches, Morris
(1997) changed Clinton's clothing style to one consisting of "bright-red power ties
and navy suits" (p. 182), creating the image of an older and wiser president.
Gernd Schmitt, a consumer behavior specialist and associate professor of
business at Columbia University, argued that Clinton's clothing approach was
representative of a broader democratization of fashion that has been occurring
throughout the twentieth century, and a decreasing emphasis placed on clothing
to indicate social status and formality (Cohen, 1994). Clinton, as president, is
expressing and reinforcing that trend. Time magazine ran a humorous pictorial of
different Clinton ties in its March 14th issue. States the headline: "Is President
Clinton's taste in ties as precarious as his managerial style? You be the judge"
("At least they don't light up," 1994, p. 22).
Ironically, the issue of ties served as another questionable point with Clinton
during the Lewinsky scandal. Lewinsky states that she was great with neckties,
selling them during her college days (Morton, 1999, p. 67). Investigators found
Clinton to have worn some of Lewinsky's ties and speculated if Clinton was using
the ties as a way of communicating nonverbally with Lewinsky. As Thomas and
Cooper (1998) reported, Clinton was asked about the tie he wore the day
Lewinsky gave her Grand Jury testimony, a tie Lewinsky had given the president.
It was speculated that Clinton was sending nonverbal messages to Lewinsky via
the tie. Clinton responded that idea was preposterous, but given how acutely
aware Clinton is about message presentation, it is not so far-fetched an idea that
Clinton may indeed have been using his ties in a strategic nonverbal manner. It
also suggests that Clinton may have trapped himself in a situation that he could
not explain because his nonverbal intentions conflicted with the verbal intentions
he was suggesting. This situation caused Clinton to lose his grasp on his image,
and forced him to quickly seek a different approach in joining and presenting his
different personas during the Lewinsky scandal.
The use of clothing and other artifacts suggests that Clinton not only is aware
of how such objects influence how he is perceived, but also that they can also be
carefully manipulated into creating a persona that is appealing to his constituents.
It suggests the Clinton understood the power of nonverbal elements like clothing,
eye contact, tears, and space, and how these elements can be combined to artfully
convey, or fail to convey, a carefully constructed image. An individual's ability
to sustain and carry those elements also aids in the success or failure of image
creation and maintenance. Clinton appears to have the ability to be successful in
certain situations in which he is familiar with his image and feels confident in his
skill level to pull off the appearance he wants to portray. In other instances like
the Lewinsky scandal, it appears that Clinton is not capable of adapting to all
situations, and this inability to do so becomes more prominently displayed in his
sometimes-wavering use of nonverbal communication.
Conclusion
Based on this analysis of President Bill Clinton's nonverbal communication, it
can be concluded that the president was on a relatively clear but changeable path
of using and refining his nonverbal usage until the Lewinsky scandal became
public. Using the personalized presidential strategy for almost six years as
President, Clinton was suddenly forced to alter his communication strategy during
the Lewinsky scandal and subsequent Impeachment hearings to a strategy of
divorcing his public presidential appearance from his private one. This sudden
divorce proved to be chaotic for Clinton, as he alternated between being
unaffected and affected by the recent events. His use of space, paralanguage and
artifactual communication reinforced even more a President desperately trying to
keep his head above water as his fate was being publicly decided. Even at the best
of times, Clinton appears to have been his own worst enemy during the scandal
and impeachment hearings, attempting to move forward but ultimately falling
back because of his ill-conceived communication strategies.
Post-hearings indicate a Clinton trying to get back on course, and finish out his
last term without any more regrettable incidents. His most recent State of the
Union address was not as spectacular as his 1997 speech, but it showed a Clinton
determined to focus on the needs of the country. According to Borger (1998),
Clinton's State of the Union also marked a return to his personal style as
president, noting that this address has more of a personal touch than previous
speeches. Alter (1998) claimed that Clinton showed none of the heat he had been
feeling for the past year and despite appearing strained at times, his speech turned
out well, driving his public opinion poll ratings to record levels. At this point in
time, one can only speculate as to how his last term as president will finish out.