Académique Documents
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User Guide
Voice
Model No.
SPA3102
Table of Contents
Chapter 1: Introduction
Welcome
Whats in this Guide?
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Appendix A: Troubleshooting
Common Problems and Solutions
Frequently Asked Questions
Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter
Windows 98 or Me Instructions
Windows 2000 or XP Instructions
For the Voice Gateways Web-based Utility
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List of Figures
Figure 3-1: Back Panel
Figure 3-2: Front Panel
Figure 4-1: Connect to the Telephone Wall Jack
Figure 4-2: Connect a Telephone
Figure 4-3: Connect a PC
Figure 4-4: Connect to the Modem
Figure 4-5: Connect Power
Figure 4-6: Login Screen
Figure 4-7: Router - WAN Setup Screen
Figure 4-8: MAC Clone Settings
Figure 4-9: Static IP Settings
Figure 4-10: PPPoE Settings
Figure 6-1: Login Screen
Figure 6-2: Router - Status Screen
Figure 6-3: Router - WAN Setup Screen
Figure 6-4: Static IP Settings
Figure 6-5: PPPoE Settings
Figure 6-6: Router - LAN Setup Screen
Figure 6-7: Router - Application Screen
Figure 6-8: Voice - Info Screen
Figure 6-9: Line 1 Status
Figure 6-10: PSTN Line Status
Figure 6-11: Voice - System Screen
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Chapter 1: Introduction
Welcome
Thank you for choosing the Voice Gateway with Router. This Voice Gateway will allow your computers to share a
high-speed Internet connection as well as resources, including files and printers. Plus, the Voice Gateway can
bridge traditional phone service, also known as Public Switched Telephone Network (PSTN) service, with Internet
phone service, also known as Voice over Internet Protocol (VoIP). And after you have set up your Internet phone
service, you will be able to make phone or fax calls using the Internet.
How does the Voice Gateway do all of this? By connecting your computers and peripherals, including phones or
fax machines, to the Voice Gateway and connecting the Voice Gateway to your cable or DSL modem, then the
Voice Gateway can direct and control communications for your network.
Chapter 1: Introduction
Welcome
When youre finished with the basic steps, then you are ready to connect to the Internet.
You also have other chapters available for reference:
Chapter 1: Introduction
This chapter describes the Voice Gateways applications and this User Guide.
Chapter 1: Introduction
Whats in this Guide?
Appendix A: Troubleshooting
This appendix describes some possible problems and solutions, as well as frequently asked questions,
regarding installation and use of the Voice Gateway.
Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter
This appendix instructs you on how to find the MAC address or Ethernet address of your PCs Ethernet
network adapter.
Appendix D: Glossary
This appendix gives a brief glossary of terms frequently used in networking.
Appendix E: Specifications
This appendix provides the technical specifications for the Voice Gateway.
Chapter 1: Introduction
Whats in this Guide?
Chapter 1: Introduction
Whats in this Guide?
For DSL users, many ISPs may require you to log on with a user name and password to gain access to the
Internet. This is a dedicated, high-speed connection type called Point to Point Protocol over Ethernet (PPPoE).
PPPoE is similar to a dial-up connection, but PPPoE does not dial a phone number when establishing a
connection. It also will provide the Voice Gateway with a dynamic IP address to establish a connection to the
Internet.
By default, a DHCP server (on the LAN side) is enabled on the Voice Gateway. If you already have a DHCP server
running on your network, you MUST disable one of the two DHCP servers. If you run more than one DHCP server
on your network, you will experience network errors, such as conflicting IP addresses. To disable DHCP on the
Voice Gateway, see the Router - LAN Setup section in Chapter 5: Using the Web-based Utility.
Use this port to connect the Voice Gateway to your standard telephone wall jack.
PHONE
Use this port to connect an analog phone (or fax machine) with an RJ-11 telephone cable.
ETHERNET
INTERNET
Power
The Power port is where you will connect the power adapter.
Green. The Power LED lights up when the Voice Gateway is powered on and connected to
the Internet. It flashes when the Voice Gateway is not connected to the Internet. The LED
also flashes when the Voice Gateway is booting up or upgrading its firmware.
INTERNET
Green. The INTERNET LED lights up when there is an active connection through the
ETHERNET port. If the LED is flashing, then there is traffic moving through that port.
PHONE
Green. The PHONE LED is solidly lit when a telephone or fax machine has an active or
registered connection to your Internet Telephony Service Provider (ITSP) through the PHONE
port. It flashes when the phone is being used or is off the hook.
LINE
Green. The LINE LED lights up when the a telephone or fax machine has an active
connection to traditional phone service through the LINE port.
IMPORTANT: Do not connect the PHONE port to a telephone wall jack. Make sure you only
connect a telephone or fax machine to the PHONE port. Otherwise, the Voice Gateway or the
telephone wiring in your home or office may be damaged.
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If your ITSP supplied a password, you will see a login screen. In the User Name field, enter user, the default
user name for user access (this cannot be changed). Then enter the user password supplied by your ITSP.
4. The Router - Status screen will appear. Click the WAN Setup tab.
5. Proceed to the appropriate instructions for your Internet Connection Type.
DHCP
a. Select DHCP from the Connection Type drop-down menu.
b. If you use a cable modem, you may need to configure the MAC Clone Settings. (Contact your ISP for
more information.)
Enable MAC Clone Service. If your service uses a specific PC MAC address, then select yes from the
Enable MAC Clone Service setting. Then enter the PCs MAC address in the Cloned MAC Address field.
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Command
(press these
keys on the
telephone)
Choices
****
Check Internet
Connection Type
100
Check Internet IP
Address
110
120
Check Gateway IP
Address
130
140
Description
Command
(press these
keys on the
telephone)
Check Firmware
Version
150
160
170
Check Local IP
Address
210
Set Internet
Connection Type
101
111
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Choices
Description
Command
(press these
keys on the
telephone)
Choices
Description
121
Set Gateway IP
Address
131
161
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Command
(press these
keys on the
telephone)
Choices
Description
201
Press 1 to enable.
Press 0 to disable.
Enable/Disable WAN
Access to the
Web-based Utility
7932
Manual Reboot
732668
Factory Reset
73738
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Command
(press these
keys on the
telephone)
Choices
Description
877778
Press 1 to confirm.
Press * (star) to cancel.
Entering a Password
You may be prompted to enter a password when you want to reset the Voice Gateway to its factory default
settings. To enter the password, use the phones keypad, and follow the appropriate instructions.
To enter A, B, C, a, b, or c press 2.
To enter D, E, F, d, e, or f press 3.
To enter G, H, I, g, h, or i press 4.
To enter J, K, L, j, k, or l press 5.
To enter M, N, O, m, n, or o press 6.
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To enter T, U, V, t, u, or v press 8.
To enter W, X, Y, Z, w, x, y, or z press 9.
For example, to enter the password phone@321 by keypad, press these keys: 746630321. Then press the #
(pound) key to indicate that you have finished entering the password. To cancel your entry and return to the main
menu, press * (star).
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Overview
NOTE: If your ITSP sent you the Voice Gateway, then it may be pre-configured for you, and you do
not need to change any settings. Refer to the instructions supplied by your service provider for more
information. If you do wish to make changes, follow the instructions in this chapter.
The Web-based Utility can be accessed via your web browser through use of a computer on your network. It
offers two levels of access: user and admin (administrator). Your level of access depends on your service
providers policies. In most cases you will only have user-level access, so this chapter will cover the user-level
web pages of the Web-based Utility. Also, access to some settings may be protected or blocked, so they cannot
be accidentally changed. For more information, contact your ITSP.
There are two main tabs: Router and Voice. Additional tabs will be available after you click one of the main tabs.
This chapter will describe each web page of the Web-based Utility and each pages key functions.
Router
Status. This screen displays product and system status information about the Voice Gateway.
WAN Setup. Use this screen to configure the Internet connection, MAC clone, remote management, QoS,
VLAN, and optional settings.
LAN Setup. Use this screen to configure the local IP address, DHCP server, and DHCP lease settings.
Application. On this screen, configure port forwarding, DMZ, multicast, and reserved ports range settings.
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Voice
Info. This screen displays voice-related status information about the Voice Gateway.
User 1. Use this screen to configure call forward, speed dial, supplementary service, and ring settings for the
Internet phone line.
PSTN User. PSTN stands for Public Switched Telephone Network, which is the network that traditional phone
service uses. Use this screen to configure call forward, speed dial, and ring settings for the PSTN line.
Product Information
Product Name. Shown here is the model number of the Voice Gateway.
Serial Number. Shown here is the serial number of the Voice Gateway.
Software Version. Shown here is the version number of the Voice Gateway software.
Hardware Version. Shown here is the version number of the Voice Gateway hardware.
MAC Address. Shown here is the MAC address of the Voice Gateway.
Client Certificate. Shown here is the status of the client certificate. It authenticates the Voice Gateway for use in
the ITSPs network.
System Status
Current Time. Displayed here is the current date and time of the Voice Gateway.
Elapsed Time. Displayed here is the amount of time elapsed since the last reboot of the Voice Gateway.
WAN Connection Type. Displayed here is the Internet connection type of the Voice Gateway.
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Current Netmask. Displayed here is the netmask or subnet mask of the Voice Gateway.
Current Gateway. Displayed here is the IP address of the Voice Gateway.
Primary DNS. Displayed here is the IP address of the primary DNS server.
Secondary DNS. Displayed here is the IP address of the secondary DNS server.
LAN IP Address. Displayed here is the local IP address of the Voice Gateway.
Broadcast Pkts Sent. Displayed here is the number of broadcast packets sent.
Broadcast Bytes Sent. Displayed here is the number of broadcast bytes sent.
Broadcast Pkts Recv. Displayed here is the number of broadcast packets received and processed.
Broadcast Bytes Recv. Displayed here is the number of broadcast bytes received and processed.
Broadcast Pkts Dropped. Displayed here is the number of broadcast packets received but not processed.
Broadcast Bytes Dropped. Displayed here is the number of broadcast bytes received but not processed.
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Static IP Settings
If you selected Static IP, complete the Static IP Settings section.
Static IP. Enter the static or fixed IP address of the Voice Gateway (this should be provided by your ISP).
NetMask. Enter the net or subnet mask of the Voice Gateway (this should be provided by your ISP).
Gateway. Enter the IP address of the gateway (this should be provided by your ISP).
PPPoE Settings
If you selected PPPOE, complete the PPPoE Settings section.
PPPoE Login Name. Enter the name provided by your ISP.
PPPoE Login Password. Enter the password provided by your ISP.
Chapter 6: Using the Web-based Utility
The Router Tab
Optional Settings
HostName. Enter the host name, if provided by your ISP.
Domain. Enter the domain name, if provided by your ISP.
Primary DNS. Enter the IP address of the primary DNS server.
Secondary DNS (optional). Enter the IP address of the secondary DNS server.
Cloned MAC Address. Enter the MAC address you want to clone.
Remote Management
Enable WAN Web Server. This feature lets you enable or disable access to the Web-based Utility from the WAN
side. Select yes or no from the drop-down menu. The default is no.
WAN Web Server Port. Enter the port number used to access the Utility from the WAN side. The default is 80.
QOS Settings
QOS QDisc. QoS prioritizes voice communications when different types of traffic are competing for bandwidth.
Select the method you want to use: NONE, CBQ, or TBF. The default is NONE.
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Enable DHCP Server. To use the Voice Gateway as a router assigning IP addresses, select yes. Otherwise, select
no. The default is yes.
DHCP Lease Time. Enter the lease time used by the Voice Gateway to distribute IP addresses. The default is 24
Hours.
DHCP Client Starting IP Address. When the Voice Gateway issues IP addresses, it starts with the first value of
its DHCP client IP address range. Enter that value here. The default is 192.168.0.2.
Number of Client IP Addresses. Enter the number of IP addresses that can be distributed. The default is 50.
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DMZ Settings
Enable DMZ. DMZ hosting forwards all ports at the same time to one computer. This allows one local user to be
exposed to the Internet for use of special-purpose services such as videoconferencing. Select yes or no from the
drop-down menu. The default is no.
DMZ Host IP Address. Enter the IP address of the DMZ host, 192.168.0.x (x being the number for the computer
you want to specify). Use the Static DHCP Lease Settings section on the LAN Setup screen, so the DMZ Host
keeps this IP address; otherwise, its IP address may change.
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Miscellaneous Settings
Multicast Passthru. Multicasting allows for multiple transmissions to specific recipients at the same time. If
multicasting is permitted, then the Voice Gateway will allow IP multicast packets to be forwarded to the
appropriate computers. Select the types of multicast transmissions to allow: Disabled (none), Inbound Only,
Outbound Only, or Inbound and Outbound. The default is Disabled.
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Product Information
Product Name. Shown here is the model number of the Voice Gateway.
Serial Number. Shown here is the serial number of the Voice Gateway.
Software Version. Shown here is the version number of the Voice Gateway software.
Hardware Version. Shown here is the version number of the Voice Gateway hardware.
MAC Address. Shown here is the MAC address of the Voice Gateway.
Client Certificate. Shown here is the status of the client certificate, which indicates that the Voice Gateway
has been authorized by your ITSP.
System Status
Current Time. Displayed here is the current date and time of the Voice Gateway.
Elapsed Time. Displayed here is the amount of time elapsed since the last reboot of the Voice Gateway.
RTP Packets Sent. Displayed here is the number of RTP packets sent by the Voice Gateway.
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Line 1 Status
Hook State. Displayed here is the status of the Internet phone lines readiness. On indicates that it is ready for
use, while Off indicates that it is in use.
Registration State. Shown here is the status of the lines registration with the ITSP.
Last Registration At. Shown here are the last date and time the line was registered.
Next Registration In. Shown here is the number of seconds until the next registration.
Message Waiting. This indicates whether you have new voicemail waiting.
Call Back Active. This indicates whether a call back request is in progress.
Chapter 6: Using the Web-based Utility
The Voice Tab
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Last Registration At. Shown here are the last date and time the line was registered.
Chapter 6: Using the Web-based Utility
The Voice Tab
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System Configuration
User Password. Enter the password for the user. (By default, there is no password.)
When you have finished making your change, click the Submit All Changes button to save the changes, or click
the Undo All Changes button to undo your change.
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Cfwd Sel1 Caller. Enter the caller number pattern to trigger the Call Forward Selective 1 feature.
Cfwd Sel1 Dest. Enter the forward number for the Call Forward Selective 1 feature.
Cfwd Sel2 Caller. Enter the caller number pattern to trigger the Call Forward Selective 2 feature.
Cfwd Sel2 Dest. Enter the forward number for the Call Forward Selective 2 feature.
Cfwd Sel3 Caller. Enter the caller number pattern to trigger the Call Forward Selective 3 feature.
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Speed Dial 5. Enter the target phone number (or URL) to assign to speed dial 5.
Speed Dial 6. Enter the target phone number (or URL) to assign to speed dial 6.
Speed Dial 7. Enter the target phone number (or URL) to assign to speed dial 7.
Speed Dial 8. Enter the target phone number (or URL) to assign to speed dial 8.
Speed Dial 9. Enter the target phone number (or URL) to assign to speed dial 9.
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Ring5 Caller. Enter the caller number pattern to play Distinctive Ring/CWT 5.
Ring6 Caller. Enter the caller number pattern to play Distinctive Ring/CWT 6.
Ring7 Caller. Enter the caller number pattern to play Distinctive Ring/CWT 7.
Ring8 Caller. Enter the caller number pattern to play Distinctive Ring/CWT 8.
Ring Settings
Default Ring. Select the default ringing pattern for all callers.
Default CWT. Select the default CWT pattern for all callers.
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Cfwd Sel2 Dest. Enter the forward number for the Cfwd Sel2 Caller. If this is blank, then the landline caller is
blocked for Internet phone service.
Cfwd Sel3 Caller. Enter the caller number pattern that will be forwarded to the Cfwd Sel3 Dest number.
Cfwd Sel3 Dest. Enter the forward number for the Cfwd Sel3 Caller. If this is blank, then the landline caller is
blocked for Internet phone service.
Cfwd Sel4 Caller. Enter the caller number pattern that will be forwarded to the Cfwd Sel4 Dest number.
Cfwd Sel4 Dest. Enter the forward number for the Cfwd Sel4 Caller. If this is blank, then the landline caller is
blocked for Internet phone service.
Cfwd Sel5 Caller. Enter the caller number pattern that will be forwarded to the Cfwd Sel5 Dest number.
Chapter 6: Using the Web-based Utility
The Voice Tab
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Speed Dial 4. Enter the target phone number to assign to speed dial 4.
Speed Dial 5. Enter the target phone number to assign to speed dial 5.
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Ring2 Caller. Enter the caller number pattern to play Distinctive Ring/CWT 2.
Ring3 Caller. Enter the caller number pattern to play Distinctive Ring/CWT 3.
Ring4 Caller. Enter the caller number pattern to play Distinctive Ring/CWT 4.
Ring5 Caller. Enter the caller number pattern to play Distinctive Ring/CWT 5.
Ring6 Caller. Enter the caller number pattern to play Distinctive Ring/CWT 6.
Ring7 Caller. Enter the caller number pattern to play Distinctive Ring/CWT 7.
Ring8 Caller. Enter the caller number pattern to play Distinctive Ring/CWT 8.
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When you have finished making your change, click the Submit All Changes button to save the changes, or click
the Undo All Changes button to undo your change.
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Appendix A: Troubleshooting
This appendix provides solutions to problems that may occur during the installation and operation of the Voice
Gateway. Read the description below to solve your problems. If you can't find an answer here, check the website
of your Internet Telephony Service Provider (ITSP) or the Linksys website at www.linksys.com.
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Appendix A: Troubleshooting
Common Problems and Solutions
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Appendix A: Troubleshooting
Common Problems and Solutions
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Appendix A: Troubleshooting
Common Problems and Solutions
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Enable
Service Name
Starting and
Ending Ports
Protocol
IP Address
yes
Web server
80 to 80
Both
192.168.0.100
yes
FTP server
21 to 21
TCP
192.168.0.101
yes
SMTP (outgoing)
25 to 25
Both
192.168.0.102
yes
POP3 (incoming)
110 to 110
Both
192.168.0.102
When you have completed the configuration, click the Submit All Changes button.
8. I need to set up online game hosting or use other Internet applications.
If you want to play online games or use Internet applications, most will work without doing any port
forwarding or DMZ hosting. There may be cases when you want to host an online game or Internet
application. This would require you to set up the Voice Gateway to deliver incoming packets or data to a
specific computer. This also applies to the Internet applications you are using. The best way to get the
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Appendix A: Troubleshooting
Common Problems and Solutions
Enable
Service Name
Starting and
Ending Ports
Protocol
IP Address
yes
UT
7777 to 27900
Both
192.168.0.100
yes
Halflife
27015 to 27015
Both
192.168.0.105
yes
PC Anywhere
5631 to 5631
UDP
192.168.0.102
yes
VPN IPSec
500 to 500
UDP
192.168.0.100
When you have completed the configuration, click the Submit All Changes button.
Appendix A: Troubleshooting
Common Problems and Solutions
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Appendix A: Troubleshooting
Common Problems and Solutions
Appendix A: Troubleshooting
Common Problems and Solutions
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Appendix A: Troubleshooting
Frequently Asked Questions
Appendix A: Troubleshooting
Frequently Asked Questions
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Appendix A: Troubleshooting
Frequently Asked Questions
Appendix A: Troubleshooting
Frequently Asked Questions
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Appendix A: Troubleshooting
Frequently Asked Questions
AppendixB:FindingtheMACAddressandIPAddressforYour
Ethernet Adapter
This section describes how to find the MAC address for your computers Ethernet adapter so you can use the
MAC address cloning feature of the Voice Gateway. You can also find the IP address of your computers Ethernet
adapter. This IP address is used for the Voice Gateways forwarding and/or DMZ features. Follow the steps in this
appendix to find the adapters MAC or IP address in Windows 98, Me, 2000, or XP.
Windows 98 or Me Instructions
1. Click Start and Run. In the Open field, enter winipcfg. Then press the Enter key or the OK button.
2. When the IP Configuration screen appears, select the Ethernet adapter you have connected to the Voice
Gateway via a CAT 5 Ethernet network cable.
3. Write down the Adapter Address as shown on your computer screen. This is the MAC address for your
Ethernet adapter and is shown as a series of numbers and letters.
The MAC address/Adapter Address is what you will use for MAC address cloning.
The example shows the Ethernet adapters IP address as 192.168.1.100. Your computer may show
something different.
Figure B-2: MAC/Adapter Address
Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter
Windows 98 or Me Instructions
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The example shows the Ethernet adapters IP address as 192.168.1.100. Your computer may show
something different.
Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter
Windows 2000 or XP Instructions
Almost all Linksys products require Microsoft Windows. Windows is the most used operating system in the world
and comes with many features that help make networking easier. These features can be accessed through
Windows Help and are described in this appendix.
TCP/IP
Before a computer can communicate with a network router, TCP/IP must be enabled. TCP/IP is a set of
instructions, or protocol, all PCs follow to communicate over a network. This is true for wireless networks as
well. Your PCs will not be able to utilize wireless networking without having TCP/IP enabled. Windows Help
provides complete instructions on enabling TCP/IP.
Shared Resources
If you wish to share printers, folder, or files over your network, Windows Help provides complete instructions on
utilizing shared resources.
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Appendix D: Glossary
This glossary contains some basic networking terms you may come across when using this product. For more advanced
terms, see the complete Linksys glossary at http://www.linksys.com/glossary.
Bandwidth - The transmission capacity of a given device or network.
Bit - A binary digit.
Boot - To start a device and cause it to start executing instructions.
Broadband - An always-on, fast Internet connection.
Browser - An application program that provides a way to look at and interact with all the information on the World Wide Web.
Byte - A unit of data that is usually eight bits long.
Cable Modem - A device that connects a computer to the cable television network, which in turn connects to the Internet.
Daisy Chain - A method used to connect devices in a series, one after the other.
DDNS (Dynamic Domain Name System) - Allows the hosting of a website, FTP server, or e-mail server with a fixed domain
name (e.g., www.xyz.com) and a dynamic IP address.
Default Gateway - A device that forwards Internet traffic from your local area network.
DHCP (Dynamic Host Configuration Protocol) - A networking protocol that allows administrators to assign temporary IP
addresses to network computers by leasing an IP address to a user for a limited amount of time, instead of assigning
permanent IP addresses.
DMZ (Demilitarized Zone) - Removes the Router's firewall protection from one PC, allowing it to be seen from the Internet.
Appendix D: Glossary
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Appendix D: Glossary
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Appendix D: Glossary
Appendix E: Specifications
Model
SPA3102
Data Networking
Appendix E: Specifications
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Voice Gateway
Voice Algorithms
Fax Capability
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Provisioning,
Administration &
Maintenance
Appendix E: Specifications
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Physical Interfaces
FXS
Ring Frequency: 10 Hz - 40 Hz
Ring Waveform: Trapezoidal and Sinusoidal
Maximum Ringer Load: 3 REN
On-hook/off-hook Characteristics:
On-hook voltage (tip/ring): -50 V NOMINAL
Off-hook current: 25 mA min
Terminating Impedance: 8 Configurable Settings including
North America 600 ohms, European CTR21
Regulatory Compliance
Power Supply
Indicator Lights/LEDs
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Appendix E: Specifications
Documentation
Dimensions
(W x H x D)
Unit Weight
Operating Temp.
32 to 113 F (0 to 45 C)
Storage Temp.
Operating Humidity
Appendix E: Specifications
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Appendix E: Specifications
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EN55022 Emission
EN55024 Immunity
EN60950 Safety
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Linksys
Visit Linksys online for information on the latest products and updates
to your existing products at:
http://www.linksys.com
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www.linksys.com