Ranveer

DHL EXPRESS Excellence. Simply delivered.
DHL EXPRESS:
SERVICE & RATE

GUIDE 2016

INDIA
DHL EXPRESS: the international specialists

Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
DHL Service & Rate Guide 2016: India
DHL EXPRESS:
THE INTERNATIONAL SPECIALISTS
Services
Shipping tools
Zones and rates
DHL EXPRESS is the global market leader and specialist
But what really sets us apart is the international shipping
This guide enables you to find out how DHL EXPRESS can
in international shipping and courier delivery services,
expertise of our people. Their knowledge, coupled
help you with your international shipping needs, and
and weve been building and continuously improving our
with their passion and can-do attitude, delivers a truly
to see what best fits your needs from our wide range of
service for more than 40 years. Key to our success is the
world-class service and ensures that your shipments get
products and services. Should you have any questions,
strength of our global network with more than 100,000
to their destination securely and as quickly as possible.
please get in touch with your account manager or visit us
employees operating in more than 220 countries and
Their expertise has been further enhanced recently as a
on www.dhl.co.in.
territories all focused on delivering the highest levels
result of all our employees participating in the companys
of service.
award-winning Certified International Specialists (CIS)

engagement and development program.
Export services
SERVICES
Services
Import services
Optional services
Shipping tools
Surcharges
Zones and rates
Customs services
All our services are time definite and offer you a secure door-to-door delivery service of goods and documents
to and from virtually every country. Whether you need your shipments delivered at the start, middle or end of
a working day, our services offer full track-and-trace visibility so you always know where your shipments are.
EXPORT SERVICES
DHL EXPRESS 9:00
DHL EXPRESS 12:00
DHL EXPRESS WORLDWIDE
Our premium time-definite service offers a delivery before
With EXPRESS 12:00 you will receive your shipments
Our most popular EXPRESS WORLDWIDE product offers
9:00 on lanes that guarantee either a next or second
before 12 noon on the next possible working day.
an end of day delivery service anywhere around the world
business day delivery. EXPRESS 9:00 is offered to the
EXPRESS 12:00 offers a money-back guarantee and allows
for pieces up to 70kg and shipments up to 1,000kg.
majority of business centers in Europe, the Middle East,
for heavier pieces up to 70kg or 1,000kg per shipment.
Africa, Asia and the Americas. EXPRESS 9:00 features a
We deliver reliably and fast to more global destinations
money-back guarantee.
across a single integrated network than any other express

delivery company.
Our international services at a glance

DHL EXPRESS 9:00
DHL EXPRESS 12:00
DHL EXPRESS WORLDWIDE
Service description
Delivery before 9:00 on the next possible

working day
Delivery before 12 noon on the next

possible working day
Delivery by the end of the next possible

working day
Money-back guarantee
Yes*
Yes*
No
Countries and territories covered
53
75
More than 220
Delivery attempts
Maximum piece weight (not on pallet)
n/a
70kg
Maximum piece dimensions (L x D x H)
70kg
n/a
120 x 80 x 80 cm
120 x 80 x 80 cm
Pallets accepted
No
Yes (maximum 3)
Yes (maximum 3)
Maximum pallet weight
n/a
1,000kg
1,000kg
Maximum shipment weight
n/a
1,000kg
1,000kg
Maximum pallet dimensions (L x D x H)
n/a
120 x 100 x 160cm
120 x 100 x 160cm
*Additional terms and conditions apply see www.dhl.com/express for details.

Individual pieces can be sent in a shipment up to 300 x 120 x 160cm; an Over Sized Piece surcharge applies if any of these dimensions is exceeded.
To check what product is available from your address, please check the DHL Capability Tool (http://dct.dhl.com) or call DHL Customer Services on 1800 111 345 / 1800 200 1345.
IMPORT SERVICES
With our IMPORT EXPRESS WORLDWIDE you can import
shipments from over 200 countries in the world. This
is more than any other express delivery company can
offer. Whats more, Customers in, say, the USA can order
an import from China not just to the USA, but to other
destinations as well. We call this a third country shipment.
There is no need for local brokers or forwarders to get
involved in any part of the process. You are in full control,
and able to manage all aspects of your imports in a very
simple way.
You can order an import from another country, to be
delivered to your country or any other destination, by
using our dedicated electronic shipping solution for
imports. We have one account number and one invoice
in just one currency; and with a fixed price you know
exactly what to pay.
Export services
Services
Import services
Optional services
Shipping tools
Surcharges
Zones and rates
Customs services
Export services
Services
Import services
Optional services
Shipping tools
Surcharges
Zones and rates
Customs services
OPTIONAL SERVICES
DHL EXPRESS offers a wide range of Optional Services
Extended Liability
from non-standard deliveries and billing options to
If you are sending valuable documents such as passports,
climate neutral shipping. In this way, we give you the
visa applications or regulatory certificates you can
flexibility to choose the service that best fits your needs
extend the DHL standard liability with this service. It
when using our express delivery services worldwide.
provides coverage and compensation in the case of
View charges
loss or damage.
Duties and Taxes Paid
View charges
To make exporting your shipment even easier, DHL EXPRESS
GoGreen Climate Neutral
can arrange for the shipper or a third party to be billed
This service is for customers who need a reliable method
for any duties and taxes payable at destination, rather
to calculate their annual carbon emissions at a shipment
than the receiver of the shipment being billed. Charges apply
level and subsequently offset these emissions through
whenever the shipper requests that duties, taxes or other
approved environmental programs. The whole process is
regulatory fees be paid outside of the destination country.
verified annually by an independent body accredited by

the United Nations.
View charges
Export services
Services
Import services
Optional services
Shipping tools
Surcharges
Zones and rates
Customs services
SURCHARGES
In order to maintain a consistently high level of service, in
Over Handled Piece
specific circumstances DHL Express levies a surcharge for
This fixed surcharge is applied to any pallet within a
exceptional activities, ensuring that these surcharges are
shipment that is not stackable because of its shape,
fair for all of our customers.
packaging or content. The Over Handled Piece surcharge
View charges
applies to international shipments.
Fuel Surcharge
View charges
This variable surcharge is applied to the weight charge of
Address Correction
each shipment. It is derived from publically available fuel
This fixed surcharge is applied to any shipment that has
oil indices that are also shown on the DHL Express website
an incorrect delivery address at the time of pickup and
at www.dhl.com/fuelsurcharge. The charge is calibrated
the delivery cannot be fulfilled after making efforts
every month to the oil price that was current two months
at the destination to determine the correct address.
prior to the billing month. The Fuel Surcharge applies to
The Address Correction surcharge applies to
international shipments.
Remote Area
Storage at Facility
View charges
View charges
View charges
This fixed surcharge is applied when a shipment is sent
This surcharge is applied to any shipment held at a DHL
to or imported from a remote location, such as highlands
facility for longer than seven days after the shipment
and islands. For shipment weights over the billed weight
arrival date, during which time we seek further
of 70kg, a higher per kilo charge is payable. The Remote
instructions for delivery or collection from either the
Area surcharge applies to international shipments.
Over Sized Piece
View charges
This fixed surcharge is applied to any non-palletized piece
Over Weight Piece
View charges
with a single dimension in excess of 120cm, or any pallet
This fixed surcharge is applied to any piece that exceeds
with a base dimension in excess of 120cm or a height in
the scale weight of 70kg. The Over Weight Piece surcharge
excess of 160cm. The Over Sized Piece surcharge applies to
shipper or receiver. The Storage at Facility surcharge

Export services
Services
Import services
Optional services
Shipping tools
Surcharges
Zones and rates
Customs services
CUSTOMS SERVICES
DHL EXPRESS is the international specialist in shipping,
Bonded Storage
with extensive knowledge and experience of dealing
Storage charges apply when the shipment cannot be
with customs topics worldwide. For your peace of mind,
released by customs due to inaccurate or missing paperwork.
we provide a wide range of Customs Services support
These charges take effect three days after the shipment
for customs-clearance processes. By making sure that
arrival date or the broker notification, whichever is later.
View charges
clearance is a smooth and efficient process, we free you

to focus on your core business. With our online tool
Handover to Broker
(https://tas.dhl.com) we provide essential customs
At the customers request, the clearance paperwork
information to help you prepare your shipments.
is transferred to an independent broker to handle
View charges
customs clearance within the same customs office.

Disbursement
View charges
DHL is subsequently not responsible for the timeliness
This service sees DHL credit or cash used to fund the
of the submission to customs or for the release of
clearance, duty and tax charges relating to a shipment
the shipment.
or piece, instead of the receiver using their own bond or

credit line. The customs process is accelerated, with DHL
making prompt payment of relevant charges while the
receiver defers payment until an agreed date.
HOW TO SHIP WITH

DHL EXPRESS
Services
How to prepare your

shipment
Packaging your
shipment
Shipping tools
Zones and rates
Paying for your

shipment
HOW TO PREPARE YOUR SHIPMENT

Shipment weight
Documentation required
If you are sending a large but lightweight shipment,
Waybill
Commercial invoice
where its volumetric weight exceeds its actual weight,
All shipments sent with DHL EXPRESS need to have a
A commercial or proforma invoice is required when
the cost of the shipment is calculated on the space your
fully completed DHL waybill or label securely attached to
sending goods to countries and territories outside your
consignment takes up on the aircraft. This is a standard
each piece. This will enable the successful movement of
origin country or customs union. All non-document
IATA method. To calculate the volumetric weight of your
your shipment through the DHL network. Each waybill
shipments must be accompanied by an invoice. This is
shipment, simply multiply the length (cm) by the height
or label is individually numbered to allow you to track
essentially a declaration containing all the details of a
(cm), multiply that sum by the width (cm), then divide the
your shipment from collection through to delivery.
transaction and is used by customs authorities to assess
total sum by 5,000.
Your shipment may also need to be accompanied by
if duties or taxes are payable. A commercial invoice is
required customs documentation, such as a commercial
used when goods are part of a commercial transaction
or proforma invoice, as well as additional paperwork
or intended for resale. A proforma invoice is used when
depending on the contents and value of the shipment and
sending goods of no commercial value (for example, when
the country you are sending to.
sending samples).
Height
Width
Length
How to prepare your

shipment
Services
Packaging your
shipment
Shipping tools
Zones and rates
Paying for your

shipment
Your invoice will require the following details:

1
Bank Details
These are the bank details that will be used for the
transaction between the seller and buyer. These details are
not required for non-commercial / proforma invoices.
Commercial Invoice
Exporter
Tax ID / VAT No:
Bank Details
purposes based on the Incoterm selected. The total declared
Date:
value should include freight and insurance charges if the
Waybill Number:
seller is responsible for these two elements.
Invoice No:
Description
Generic or broad descriptions are no longer permitted and
Exporter Code:
Importer (Bill to):
Receiver if different from Importer
are likely to cause delays. Descriptions should include the
Tax ID / VAT No:
items, how many there are, what they are made of, and
Shipment Reference:
what they will be used for. For example, describing items
Total Declared Value
This is the total value of the transaction for customs
Full Description of
Goods
as samples, parts or spares is not acceptable for customs
Commodity
Code
Item
Quantity
Unit Value
[Currency]
Subtotal
Value
[Currency]
Net
Weight
Type of Export
The options are: (1) Permanent; (2) Temporary; and

(3) Repair & Return.
Country of
Manufacture/Origin
classification, safety and security reasons.
Incoterms
Insert the Incoterm that best describes the terms of the

transaction. For example, DAP (Delivered At Place).
Commodity Code
This is the product identification code used by the exporting
Freight:
Insurance:
country to classify the goods to be exported. It assists

Total Declared Value/Currency:
clearance and avoids delays.
Total Pieces
Country of Manufacture/ Origin
This relates to the place of manufacture, not the country of

export. If items are manufactured in more than one country,
please list the origins.
Type of Export:
Incoterms:
Total Net
Weight/
This could be: For Sale; For Repair; After Repair; Gift; Sample;
kg(s)
Total Gross
Weight/
kg(s)
Reason for Export:
I/ We hereby certifythat the information contained in this invoice is true and correct and that
the contents of the shipmetns are as stated above
Position in Company:
Signature:
Company Stamp
Reason for Export
Personal Use Not For Resale; Replacement; Intercompany

Transfer; or Personal Effects.
How to prepare your

shipment
10
Services
Packaging your
shipment
Shipping tools
Zones and rates
Paying for your

shipment
PACKAGING YOUR SHIPMENT

To ensure that your shipments travel safely and securely
through the DHL EXPRESS global network, it is important

that they are packaged and labeled correctly.
n
We offer a range of high-quality DHL-branded packaging
from the corners of boxes.
items, suitable for shipping items of all shapes and sizes.
To prevent injury to our employees, please pay special
The items available include:
attention to the packaging of sharp items. There
Flyer bags
should not be any possibility of the contents piercing
Boxes in a range of sizes
old labels and markings are removed.
the packaging.
Securely fix the waybill to the shipment. The waybill can
Any individual pieces over 70kg should be placed on a
For more information on the range of packaging available,
be thought of as the shipments airline ticket and it will
pallet. If you are sending a multi-piece shipment, it is not
please contact your DHL Account Manager or local Customer

Service team.
delay delivery if it becomes separated from your shipment.
necessary to place the individual pieces on a pallet unless
The barcodes on the waybill are scanned at numerous
they exceed 70kg. For example, a shipment comprising
points during your shipments journey. Please ensure
four 25kg pieces does not have to be placed on a pallet.
the barcode is flat and not covered by tape, shrinkwrap

or strapping.
n
DHL Packaging
items and ensure they are packed as far away as possible
If you are re-using envelopes or boxes, please ensure that
Packaging Guidelines
n
Use adequate protective wrapping for fragile or delicate
Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or
edges of boxes.
PAYING FOR YOUR SHIPMENT

You can pay for DHL EXPRESS services either with cash, a
credit card or by bank transfer. You can open an account
with DHL EXPRESS to pay via bank transfer; and all
account customers receive invoices on a pre-determined
basis. For more details please get in touch with a
Customer Service Advisor at your local DHL EXPRESS
office or go to http://www.dhl.com/en/express/shipping/
open_account.html.
SHIPPING TOOLS
Services
11

Shipping tools
Zones and rates
SHIPPING SOLUTIONS
Making shipping easier
Easyship
DHL EXPRESS offers a choice of electronic tools to suit
This is an offline advanced shipment management tool for
even the most demanding requirements. We invest
any organization with large shipping volumes or regular
continually in market-leading technologies to make
scheduled deliveries. DHL Easyship can handle the needs of
it easier for you to send your shipments around the
multinational supply chains or any business with a central
world. As a result, you have more time to focus on
shipping function. It is a Windows-based system, which is easy
your business.
to use yet very powerful enabling you to handle everything

from regular mailshots to multi-stage shipping processes.
Our electronic solutions cover online and offline

options, as well as integrated solutions. In addition,
Customer Shipping Integration
we provide industry-specific solutions tailored for
MyDHL
Using EDI and XML Services enables you to incorporate
the Life Sciences and Technology sectors. More
MyDHL gives you access to all DHLs online capabilities. It
DHLs online shipping capabilities into your own website,
information about our general capabilities is provided
allows you to prepare your shipments, arrange collections,
warehouse or customer service application. This provides
on this page.
store address details and use proactive tracking services.
global shipment tracking while making it faster and easier
You can register online on www.mydhl.com to MyDHL
to access information about transit times, rates and
www.dhl.com
and benefit from online billing solutions, eReturn and a
courier bookings.
Our website provides a comprehensive guide to
lot more all via a single portal, giving you access to one
DHL EXPRESS shipping services, as well as transport
or more accounts.
news, service updates and contact details. To make doing
Specific Solutions
DHL offers additional capabilities for businesses
business with us even easier, the site features interactive
DHL eMailShip
requiring more specialized solutions for example, its
tools that include online booking, tracking and a
DHL has created a set of reusable forms to make the
Medical Express and Collect & Return services. For more
volumetric weight calculator.
shipping process as quick and convenient as sending an
information, please contact your DHL Account Manager or
email. DHL eMailShip is for any smart business that wants
local Customer Service team.
time and cost savings when it comes to shipping.
Calculate the price of

your shipment
CALCULATE THE PRICE OF

YOUR SHIPMENT
Customs services
Service and rate

option matrix
Shipping tools
DHL EXPRESS
WORLDWIDE: export
Zones and rates
DHL EXPRESS
WORLDWIDE: import
OPTIONAL SERVICES
Optional services
How we charge
Additional charge
Duties and Taxes Paid
Per shipment
1,850 or 2% of destination duty amount,

whichever is higher will be charged
Shipment Value Protection
By shipment value
500 + (0.35% for OB & 1% or 700 whichever is

higher for IB) of shipment value
GoGreen Climate Neutral
By shipment weight
0.1 per kg with Minimum

0.1 per shipment
View explanation
1. Decide which service best suits your needs

(see page 3 for international services)
2. Weigh your shipment (see page 8 and
dhl.com/volumetricweight)
3. Determine the rating zone of the destination
(see pages 14 and 15)
4. Find the rate for your shipment using the rating zone
and weight of your shipment.
Surcharges
Services
ZONES AND RATES
Optional services
12

your shipment
Optional services
Surcharges
Services
Customs services
Service and rate

option matrix
Shipping tools
DHL EXPRESS
WORLDWIDE: export
Zones and rates
DHL EXPRESS
WORLDWIDE: import
SURCHARGES
Surcharges
How we charge
Additional charge
Fuel Surcharge
Variable surcharge
Fuel Surcharge will

charged as applicable
Remote Area
Per shipment
per weight
1,550
24 per kg
View explanation
Additional Handling
Over Weight Piece Per piece
2,750
Over Sized Piece Per piece
2,750
CUSTOMS SERVICES
Customs services
Over Handled Piece Per piece
5,500
How we charge
Additional charge
View explanation
Address Correction
Per shipment
780
Bonded Storage
Per shipment, per day

after 3 calendar days
500 or 4.45 per kg per

day whichever is higher
Storage at Facility
Per day
500 or 4.45 per kg per

day whichever is higher
Handover to Broker
Per shipment
1,950
13

your shipment
Optional services
14
Surcharges
Services
Customs services
Service and rate

option matrix
Shipping tools
DHL EXPRESS
WORLDWIDE: export
Zones and rates
DHL EXPRESS
WORLDWIDE: import
SERVICE AND RATE OPTION MATRIX

Country
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Canary Islands, The
Cape Verde
Cayman Islands
Zone
11
11
11
9
8
11
10
10
10
11
10
6
7
11
10
4
1
10
8
7
10
11
10
1
10
10
11
11
10
5
8
11
11
5
11
9
8
11
10
EXPRESS
9:00
EXPRESS
12:00
EXPRESS 9:00 is only available for DOC Shipments.
EXPRESS
WORLDWIDE
Country
Central African Republic
Chad
Chile
China, People's Republic
Colombia
Comoros
Congo
Congo, The Democratic Rep.
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curacao
Cyprus
Czech Republic, The
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guyana
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Zone
11
11
10
3
10
11
11
11
11
10
11
7
11
10
7
7
7
11
10
10
5
10
11
10
11
7
11
8
8
11
7
7
10
11
11
11
7
11
8
EXPRESS
9:00
EXPRESS
12:00
EXPRESS
WORLDWIDE
Country
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea Republic
Guinea-Bissau
Guinea-Equatorial
Guyana (British)
Haiti
Honduras
Hong Kong
Hungary
Iceland
Indonesia
Iran (Islamic Republic of)
Iraq
Ireland, Republic Of
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Republic Of
Korea, The D.P.R of
Kosovo
Kuwait
Kyrgyzstan
Lao P.D.R
Latvia
Lebanon
Lesotho
Liberia
Zone
7
8
10
10
9
10
8
11
11
11
10
10
10
2
7
8
5
11
11
7
8
7
10
5
8
4
11
11
11
5
11
11
4
11
5
7
4
11
11
EXPRESS
9:00
EXPRESS
12:00
EXPRESS
WORLDWIDE

your shipment
Optional services
15
Surcharges
Services
Customs services
Service and rate

option matrix
Shipping tools
DHL EXPRESS
WORLDWIDE: export
Zones and rates
DHL EXPRESS
WORLDWIDE: import
SERVICE AND RATE OPTION MATRIX continued

Country
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia, Republic of
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia, Fed. States of
Moldova, Republic Of
Monaco
Mongolia
Montenegro, Republic of
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru, Republic Of
Nepal
Netherlands Antilles
Netherlands, The
Nevis
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Zone
11
7
7
7
5
11
11
11
2
1
11
7
9
10
11
11
11
9
11
11
7
5
11
10
11
11
5
11
11
1
11
7
10
11
6
10
11
11
11
EXPRESS
9:00
EXPRESS
12:00
EXPRESS 9:00 is only available for DOC Shipments.
EXPRESS
WORLDWIDE
Country
Norway
Oman
Pakistan
Palau
Panama
Papua New Guinea
Paraguay
Peru
Philippines, The
Poland
Portugal
Puerto Rico
Qatar
Reunion, Island Of
Romania
Russian Federation, The
Rwanda
Saint Helena
Saipan
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia, Republic of
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland, Rep of
(North Somalia)
South Africa
South Sudan
Spain
Sri Lanka
St. Barthelemy
Zone
7
4
4
11
10
6
10
10
5
7
7
9
4
11
7
8
11
11
9
11
11
11
4
11
11
11
11
2
7
7
11
11
EXPRESS
9:00
EXPRESS
12:00
EXPRESS
WORLDWIDE
11
10
11
7
1
10
Country
St. Eustatius
St. Kitts
St. Lucia
St. Maarten
St. Vincent
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syria
Tahiti
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States Of America
Uruguay
Uzbekistan
Vanuatu
Vatican City State
Venezuela
Vietnam
Virgin Islands (British)
Virgin Islands (US)
Yemen, Republic of
Zambia
Zimbabwe
Zone
10
10
10
10
10
11
10
11
7
7
11
11
5
11
11
2
11
11
10
11
8
10
11
11
11
1
7
9
10
11
11
7
10
5
10
9
11
11
11
EXPRESS
9:00
EXPRESS
12:00
EXPRESS
WORLDWIDE

your shipment
Optional services
16
Surcharges
Services
Customs services
Rates by zone and product
Service and rate

option matrix
Shipping tools
DHL EXPRESS
WORLDWIDE: export
Zones and rates
DHL EXPRESS
WORLDWIDE: import
DHL EXPRESS WORLDWIDE: EXPORT RATES

Weight in kg
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
Zone 8
Zone 9
Zone 10
Zone 11
1697
2106
2213
2261
2453
2512
2346
2822
2389
3042
3579
DOC
0.5
Weight in kg
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
Zone 8
Zone 9
Zone 10
Zone 11
12.5
8563
10069
12227
12412
12801
13031
11713
17054
12596
17487
20813
13.0
8784
10227
12484
12664
13057
13306
11964
17451
12921
17927
21286
2167
2741
2897
2921
3220
3268
3048
3665
3007
4147
4590
13.5
9005
10385
12741
12916
13313
13581
12215
17848
13246
18367
21759
1.5
2563
3277
3485
3524
3869
3898
3540
4360
3511
4826
5427
14.0
9226
10543
12998
13168
13569
13856
12466
18245
13571
18807
22232
2959
3813
4073
4127
4518
4528
4032
5055
4015
5505
6264
NON DOC Note: For all DOC Shipments weighing above 2.0 kg, NON DOC rates will be applicable
14.5
9447
10701
13255
13420
13825
14131
12717
18642
13896
19247
22705
15.0
9668
10859
13512
13672
14081
14406
12968
19039
14221
19687
23178
0.5
2101
2774
2922
3042
3121
3218
2988
3640
3073
3758
4351
15.5
9889
11017
13769
13924
14337
14681
13219
19436
14546
20127
23651
2735
3431
3648
3751
3903
3961
3453
4455
3551
4959
5397
16.0
10110
11175
14026
14176
14593
14956
13470
19833
14871
20567
24124
1.5
3148
3957
4209
4323
4487
4551
3918
5070
4031
5628
6234
16.5
10331
11333
14283
14428
14849
15231
13721
20230
15196
21007
24597
3561
4483
4770
4895
5071
5141
4383
5685
4511
6297
7071
17.0
10552
11491
14540
14680
15105
15506
13972
20627
15521
21447
25070
2.5
3973
5009
5337
5467
5656
5731
4848
6289
4991
6967
7908
17.5
10773
11649
14797
14932
15361
15781
14223
21024
15846
21887
25543
4290
5407
5802
5932
6135
6236
5276
6903
5439
7579
8694
18.0
10994
11807
15054
15184
15617
16056
14474
21421
16171
22327
26016
3.5
4607
5805
6267
6397
6614
6741
5704
7517
5887
8191
9480
18.5
11215
11965
15311
15436
15873
16331
14725
21818
16496
22767
26489
4924
6203
6732
6862
7093
7246
6132
8131
6335
8803
10266
19.0
11436
12123
15568
15688
16129
16606
14976
22215
16821
23207
26962
4.5
5241
6601
7197
7327
7572
7751
6560
8745
6783
9415
11052
19.5
11657
12281
15825
15940
16385
16881
15227
22612
17146
23647
27435
5558
6999
7662
7792
8051
8256
6988
9359
7231
10027
11838
20.0
11878
12439
16082
16192
16641
17156
15478
23009
17471
24087
27908
5.5
5748
7227
7990
8128
8398
8596
7335
9930
7605
10553
12499
21.0
12373
13125
16926
17063
17649
18170
16372
24171
18371
25314
29555
5938
7455
8318
8464
8745
8936
7682
10501
7979
11079
13160
22.0
12868
13811
17770
17934
18657
19184
17266
25333
19271
26541
31202
6.5
6128
7683
8646
8800
9092
9276
8029
11072
8353
11605
13821
23.0
13363
14497
18614
18805
19665
20198
18160
26495
20171
27768
32849
6318
7911
8974
9136
9439
9616
8376
11643
8727
12131
14482
24.0
13858
15183
19458
19676
20673
21212
19054
27657
21071
28995
34496
7.5
6508
8139
9302
9472
9786
9956
8723
12214
9101
12657
15143
25.0
14353
15869
20302
20547
21681
22226
19948
28819
21971
30222
36143
6698
8367
9630
9808
10133
10296
9070
12785
9475
13183
15804
26.0
14848
16555
21146
21418
22689
23240
20842
29981
22871
31449
37790
8.5
6888
8595
9958
10144
10480
10636
9417
13356
9849
13709
16465
27.0
15343
17241
21990
22289
23697
24254
21736
31143
23771
32676
39437
7078
8823
10286
10480
10827
10976
9764
13927
10223
14235
17126
28.0
15838
17927
22834
23160
24705
25268
22630
32305
24671
33903
41084
9.5
7268
9051
10614
10816
11174
11316
10111
14498
10597
14761
17787
29.0
16333
18613
23678
24031
25713
26282
23524
33467
25571
35130
42731
16828
19299
24522
24902
26721
27296
24418
34629
26471
36357
44378
10.0
7458
9279
10942
11152
11521
11656
10458
15069
10971
15287
18448
30.0
10.5
7679
9437
11199
11404
11777
11931
10709
15466
11296
15727
18921
Multiplier Per kilo
11.0
7900
9595
11456
11656
12033
12206
10960
15863
11621
16167
19394
31 to 70
515
578
704
706
827
832
774
997
854
1026
1312
11.5
8121
9753
11713
11908
12289
12481
11211
16260
11946
16607
19867
71 to 300
480
538
661
663
778
783
725
935
835
957
1237
12.0
8342
9911
11970
12160
12545
12756
11462
16657
12271
17047
20340
301 to 9999
477
535
645
657
761
763
722
914
816
935
1234
Add 1,500 to the above prices for EXPRESS 9:00 or add 750 for EXPRESS 12:00
Terms and conditions apply see www.dhl.com/express for details

your shipment
Optional services
17
Surcharges
Services
Customs services
Rates by zone and product
Service and rate

option matrix
Shipping tools
DHL EXPRESS
WORLDWIDE: export
Zones and rates
DHL EXPRESS
WORLDWIDE: import
DHL EXPRESS WORLDWIDE: IMPORT RATES

Weight in kg
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
Zone 8
Zone 9
Zone 10
Zone 11
2035
2527
2655
2713
2944
3015
2816
3387
2867
3651
4295
DOC
0.5
Weight in kg
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
Zone 8
Zone 9
Zone 10
Zone 11
12.5
10257
12086
14664
14895
15367
15627
14057
20466
14834
20985
24977
13.0
10522
12276
14972
15196
15674
15956
14358
20942
15169
21513
25544
1.0
2599
3289
3476
3504
3863
3922
3657
4398
3609
4977
5508
13.5
10787
12466
15280
15497
15981
16285
14659
21418
15504
22041
26111
1.5
3074
3931
4182
4228
4641
4679
4247
5232
4214
5792
6513
14.0
11052
12656
15588
15798
16288
16614
14960
21894
15839
22569
26678
2.0
3549
4573
4888
4952
5419
5436
4837
6066
4819
6607
7518
NON DOC Note: For all DOC Shipments weighing above 2.0 kg, NON DOC rates will be applicable
14.5
11317
12846
15896
16099
16595
16943
15261
22370
16174
23097
27245
15.0
11582
13036
16204
16400
16902
17272
15562
22846
16509
23625
27812
0.5
2521
3329
3506
3651
3746
3861
3585
4368
3688
4509
5221
15.5
11847
13226
16512
16701
17209
17601
15863
23322
16844
24153
28379
1.0
3282
4118
4378
4502
4684
4753
4143
5345
4261
5951
6477
16.0
12112
13416
16820
17002
17516
17930
16164
23798
17179
24681
28946
1.5
3777
4749
5051
5188
5385
5461
4701
6083
4837
6754
7482
16.5
12377
13606
17128
17303
17823
18259
16465
24274
17514
25209
29513
2.0
4272
5380
5724
5874
6086
6169
5259
6821
5413
7557
8487
17.0
12642
13796
17436
17604
18130
18588
16766
24750
17849
25737
30080
2.5
4767
6011
6404
6560
6787
6877
5817
7546
5989
8360
9492
17.5
12907
13986
17744
17905
18437
18917
17067
25226
18184
26265
30647
3.0
5146
6488
6962
7118
7362
7482
6330
8284
6527
9095
10436
18.0
13172
14176
18052
18206
18744
19246
17368
25702
18519
26793
31214
3.5
5525
6965
7520
7676
7937
8087
6843
9022
7065
9830
11380
18.5
13437
14366
18360
18507
19051
19575
17669
26178
18854
27321
31781
4.0
5904
7442
8078
8234
8512
8692
7356
9760
7603
10565
12324
19.0
13702
14556
18668
18808
19358
19904
17970
26654
19189
27849
32348
4.5
6283
7919
8636
8792
9087
9297
7869
10498
8141
11300
13268
19.5
13967
14746
18976
19109
19665
20233
18271
27130
19524
28377
32915
5.0
6662
8396
9194
9350
9662
9902
8382
11236
8679
12035
14212
20.0
14232
14936
19284
19410
19972
20562
18572
27606
19859
28905
33482
5.5
6889
8670
9587
9754
10079
10310
8799
11921
9127
12666
15005
21.0
14788
15714
20240
20398
21120
21715
19588
28921
20958
30293
35356
6.0
7116
8944
9980
10158
10496
10718
9216
12606
9575
13297
15798
22.0
15344
16492
21196
21386
22268
22868
20604
30236
22057
31681
37230
6.5
7343
9218
10373
10562
10913
11126
9633
13291
10023
13928
16591
23.0
15900
17270
22152
22374
23416
24021
21620
31551
23156
33069
39104
7.0
7570
9492
10766
10966
11330
11534
10050
13976
10471
14559
17384
24.0
16456
18048
23108
23362
24564
25174
22636
32866
24255
34457
40978
7.5
7797
9766
11159
11370
11747
11942
10467
14661
10919
15190
18177
25.0
17012
18826
24064
24350
25712
26327
23652
34181
25354
35845
42852
8.0
8024
10040
11552
11774
12164
12350
10884
15346
11367
15821
18970
26.0
17568
19604
25020
25338
26860
27480
24668
35496
26453
37233
44726
8.5
8251
10314
11945
12178
12581
12758
11301
16031
11815
16452
19763
27.0
18124
20382
25976
26326
28008
28633
25684
36811
27552
38621
46600
9.0
8478
10588
12338
12582
12998
13166
11718
16716
12263
17083
20556
28.0
18680
21160
26932
27314
29156
29786
26700
38126
28651
40009
48474
9.5
8705
10862
12731
12986
13415
13574
12135
17401
12711
17714
21349
29.0
19236
21938
27888
28302
30304
30939
27716
39441
29750
41397
50348
19792
22716
28844
29290
31452
32092
28732
40756
30849
42785
52222
10.0
8932
11136
13124
13390
13832
13982
12552
18086
13159
18345
22142
30.0
10.5
9197
11326
13432
13691
14139
14311
12853
18562
13494
18873
22709
Multiplier Per kilo
11.0
9462
11516
13740
13992
14446
14640
13154
19038
13829
19401
23276
31 to 70
590
662
807
808
947
954
886
1142
936
1175
1502
11.5
9727
11706
14048
14293
14753
14969
13455
19514
14164
19929
23843
71 to 300
576
646
793
795
934
939
870
1122
918
1148
1484
12.0
9992
11896
14356
14594
15060
15298
13756
19990
14499
20457
24410
301 to 9999
572
641
774
789
913
916
866
1097
915
1122
1481
Terms and conditions apply see www.dhl.co.in/express for details
Country Head Office address

DHL Express (India) Pvt. Ltd.
801 A, Silver Utopia, 8th Floor,
Cardinal Gracias Road, Andheri (East)
Mumbai 400 099, Maharashtra, India.
For contact details of the DHL EXPRESS office

nearest to you please visit our website at
www.dhl.co.in
Valid: 1st January 2016

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DHL EXPRESS Excellence. Simply delivered.

SERVICE & RATE

DHL EXPRESS: the international specialists

DHL Service & Rate Guide 2016: India

DHL EXPRESS: the international specialists

DHL EXPRESS is the global market leader and specialist

But what really sets us apart is the international shipping

in international shipping and courier delivery services,

expertise of our people. Their knowledge, coupled

help you with your international shipping needs, and

and weve been building and continuously improving our

with their passion and can-do attitude, delivers a truly

service for more than 40 years. Key to our success is the

world-class service and ensures that your shipments get

products and services. Should you have any questions,

strength of our global network with more than 100,000

to their destination securely and as quickly as possible.

please get in touch with your account manager or visit us

employees operating in more than 220 countries and

Their expertise has been further enhanced recently as a

territories all focused on delivering the highest levels

result of all our employees participating in the companys

award-winning Certified International Specialists (CIS)

DHL Service & Rate Guide 2016: India

DHL EXPRESS: the international specialists

How to ship with DHL EXPRESS

Zones and rates

DHL EXPRESS 12:00

DHL EXPRESS WORLDWIDE

Our premium time-definite service offers a delivery before

With EXPRESS 12:00 you will receive your shipments

Our most popular EXPRESS WORLDWIDE product offers

9:00 on lanes that guarantee either a next or second

before 12 noon on the next possible working day.

an end of day delivery service anywhere around the world

business day delivery. EXPRESS 9:00 is offered to the

EXPRESS 12:00 offers a money-back guarantee and allows

for pieces up to 70kg and shipments up to 1,000kg.

majority of business centers in Europe, the Middle East,

for heavier pieces up to 70kg or 1,000kg per shipment.

Africa, Asia and the Americas. EXPRESS 9:00 features a

We deliver reliably and fast to more global destinations

across a single integrated network than any other express

Our international services at a glance

DHL EXPRESS 12:00

DHL EXPRESS WORLDWIDE

Delivery before 9:00 on the next possible

Delivery before 12 noon on the next

Delivery by the end of the next possible

Countries and territories covered

More than 220

Maximum piece weight (not on pallet)

Maximum piece dimensions (L x D x H)

Maximum pallet weight

Maximum shipment weight

Maximum pallet dimensions (L x D x H)

120 x 100 x 160cm

120 x 100 x 160cm

*Additional terms and conditions apply see www.dhl.com/express for details.

DHL Service & Rate Guide 2016: India

DHL EXPRESS: the international specialists

How to ship with DHL EXPRESS

Zones and rates