Exam

Name___________________________________

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
1)

Which letter is written by an applicant who does not know that a job opening exists?
A) Prospecting
B) Soliciting
C) Qualifications
D) Scanning

1)

2) Which resume format arranges your work experience and education so the most recent information
is presented first?
A) Targeted
B) Directional
C) Chronological
D) Functional

2)

3) Which resume format focuses on the applicant's achievements and abilities that relate only to a
specific problem?
A) Functional
B) Directional
C) Targeted
D) Chronological

3)

4) Which one of the following does not work to make a resume scanner friendly?
A) Key words found in the job ad
B) Common resume headings
C) Personal traits shown in nouns, not verbs
D) Text with italics to emphasize an achievement or result on job performance

4)

5) Which cover letter is written in response to an announcement that a job opening exists?
A) Soliciting
B) Prospecting
C) Qualifications
D) Scanning

5)

6) On a resume, "Open to Negotiation" means

A) You prefer to discuss virtual office environment options.
B) You prefer to discuss the insurance benefits of the position.
C) You prefer to discuss flex time.
D) You prefer to discuss the salary.

6)

7) The purpose of an interview is to give the

A) Interviewer an opportunity to evaluate the applicant's technical skills and past job
performance.
B) Interviewer an opportunity to evaluate the applicant's technical skills.
C) Applicant an opportunity to gain information about the organization so he or she can
determine if this is the best organization in which to work.
D) Interviewer an opportunity to evaluate the applicant in terms of the needs of the organization
and the applicant an opportunity to appraise the job and organization.

7)

8) Which of the following is described as a behavioral question that an interviewer might ask?
A) Why did you choose a career as an office professional?
B) How do you rate the education you have received?
C) What made you decide you would like to work for this organization?
D) Describe a situation where you had conflict with your supervisor?

8)

9) Which of the following would not be an appropriate question to ask during an interview?
A) To whom would I report?
B) Is this a newly created position?
C) Approximately how much will my annual salary be?
D) Do you have a mentoring program?
10) Which of the following should not be taken to an interview?
A) List of questions
B) Extra copies of your resume
C) Another person
D) List of references

9)

10)

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false.
11) Although one-to-one interviews are common, you should be prepared to face a group or a panel of
interviewers.

11)

12) A curriculum vitae is the same as a scannable resume.

12)

13) A curriculum vitae is commonly used in overseas job hunting.

13)

14) Organizations outside the United States are under the same legal constraints that U.S. organizations
are regarding the type of information they may require from a potential job candidate.

14)

15) To gain insight into your personality and to check on your attitude, an interviewer may ask the
following question: What do you expect to be doing three years from now?.

15)

16) Many applicants fall short during an interview because they lack knowledge about the
organization to which they are applying.

16)

17) Timing the arrival of your cover letter and resume is important; for example, the best day for a
cover letter and a resume to arrive in the traditional mail is Monday.

17)

18) A resume is acceptable as a substitute for a completed application form.

18)

19) If a question on the application form does not apply to you, the best thing to do is to leave it blank.

19)

20) To write an effective cover letter, you should include at least five or six well-written paragraphs.

20)

ESSAY. Write your answer in the space provided or on a separate sheet of paper.
21) Explain the differences that exist among the following job resources: Networking, Campus Career Development
Centers, and staffing agencies.
22) Describe consequences of "stretching" the truth about your performance skills.
23) How does a scannable resume differ from that of a resume that is mailed to a potential employer?
24) What differences exist between a prospecting cover letter and a solicited cover letter?
25) How does a curriculum vitae (CV) differ from that of a resume?
2

Answer Key
Testname: UNTITLED3
1) A
2) C
3) C
4) D
5) A
6) D
7) D
8) D
9) C
10) C
11) TRUE
12) FALSE
13) TRUE
14) FALSE
15) FALSE
16) TRUE
17) FALSE
18) FALSE
19) FALSE
20) FALSE
21) Networking allows you to exchange information. Within your network, you can discuss your employment goal(s), and
they may provide leads for employment opportunities. By networking, you may meet a potential employer who would
invite you to apply for a position.
Campus Career Development Centers offer assistance to their students in making contacts for employment
opportunities. Your career advisor will be able to direct you in locating the most recent information regarding your
career search, industry profiles, and a directory of employers interested in hiring college graduates.
Staffing services list openings of all kinds of workfull-time and part-time. Their services include employment tests,
advice on professional image, and based on technical and performance skills and interview success, the agencies will
place you in positions for which you are qualified and are likely to accept without charging any fees.
22) The consequences of "stretching" or misrepresenting information about your performance skills include: Not being
hired for the position, being terminated after the fact if the organization determines information has been
misrepresented, being offered the position and not being able to perform at the level expected by the supervisor.
23) A scannable resume has a plain format that allows organizations to scan it as pure text. Once scanned, the information
is stored in a database. When an organization has a position open, the recruiter scans the database for key words, such
as bilingual and team building. The database is scanned, and within minutes a list of applicants whose resumes match
the stated criteria is brought to the screen.
Without the scanning process, an organization must handle individual resumes to identify their desirable applicants.
24) A prospecting cover letter is written by an applicant who does not know a job opening exists. It is written to express
the applicants interest in working for a particular company, to call attention to the applicants qualifications, and to
inquire about the possible of a job opening.
A solicited cover letter is written in response to an announcement that a job opening exists. A solicited letter can be
more specific than a prospecting letter because the applicant knows a job opening exists.
Prospecting cover letters may not be read as many organizations only review letters and resumes when they have
openings.
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Answer Key
Testname: UNTITLED3
25) The curriculum vitae is used for several reasons, one of which is overseas job hunting. The standard CV is between
four and eight pages long and may contain personal information, references, and detailed education information. In
most cases, it will include a recent picture.
A resume is usually no more than two pages and doesnt include personal information, references, and a picture. In a
resume, the information is presented in short phrases and uses a bullet format. In a CV, more detailed information is
given and may be summarized in paragraph form.