Apg 40

APG40, Node, Change
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OPERATIONAL INSTRUCTION
7/154 31-CRZ 222 05 Uen D
Ericsson AB 2005 - all rights reserved
APG40, Node, Change

Contents
1
1.1
Introduction
Scope
2
2.1
2.2
Procedure
Prerequisites
Actions
3
3.1
3.2
3.3
3.4
3.5
Additional Information
Enable flash disk using dipswitch
Disable flash disk using dipswitch
Update RAID FW
Update AM FW
Delete customer data on the faulty node
Glossary
5
5.1
5.2
References
Operational Instructions
Printout Descriptions
file://C:\Program Files\ALEX\Lib\ALEX_TMP\1005\alex0296.htm
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1 Introduction
1.1 Scope
This Operational Instruction describes the procedure to change a node in the Adjunct Processor
(AP) cluster. This procedure must be performed on site.
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2 Procedure
2.1 Prerequisites
2.1.1
Conditions
The following conditions must apply before this procedure can be completed:
2.1.2
The alarm AP FAULT is received or there is a work order received.

A technician is available on site.
The node to replace is faulty. The other node is the active working node.
A valid backup of the node to be replaced available on the APG.
Data
The following data should be known before starting this procedure:

The user name and password valid for a user with administrative rights on the active
node.
The hostname of the active node.
The public IP address of the active node.
The hostname of the faulty node.
The hostname of the replacement node.
The public IP address of the replacement node.
The subnet mask of the replacement node.
The gateway address of the replacement node.
2.1.3
Special Aids
A VGA monitor.
A keyboard with PS/2 connector.
A mouse with PS/2 connector.
An adapter to connect the keyboard and monitor to the same cable.
A grounding strap. To be used when exchanging the equipment.
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2.2 Actions
Find out which Node to Replace
1. Find out which node to replace by examining the alarm printout from AP FAULT or the
work order.
Identify APG40 Hardware Platform
2. Check APG40 Hardware Platform
Use command hwver.
3. Is AP HARDWARE VERSION APG40C/4 printout received ?
Yes
Go to Step 4
No
Go to Step 5
APG40C/4
4. Go to Operational Instruction APG40, Node, Change, APG40C/4.
Logon to Faulty Node
5. Connect to the faulty node by inserting the adapter to the mouse/keyboard input on the
AP. Connect the keyboard and the mouse to the adapter and connect the monitor to the
monitor input. Logon as a user with administrative rights.
Note:
If it is not possible to login to the faulty node then proceed with step 4. In that case
stopping the cluster server is not possible as in step 3.
Stop Cluster Service
6. Stop the Cluster Service on the faulty node. Enter the following commands in a Command
Prompt window:
cluster res "ACS_PRC_EventAnalyser_<0/1> /off /wait net stop
acs_prc_clustercontrol net stop clussvc
Note:
When performing the 'cluster res' command, select either '0' or '1' depending on the
last letter of the faulty AP node's hostname. If the last letter is 'a' select '0' and if
the last letter is 'b' select '1'.
Logon to Active Node
7. Connect to the active node by inserting the adapter to the mouse/keyboard input on the
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Check Drive Status

8. Ensure that all the drives residing in the active node have the status optimal and also
check their capacity. Enter the following command in a Command Prompt window:
raidutil -L physical
Note:
The drives residing in the active node has the following addresses d0b0t0d0,
d0b0t1d0 and d0b0t2d0. All three of them should be in the state optimal. Under the
column Capacity you can see the capacity. Take a note of this value. If the drives on
the active node have a status other than optimal then this Operational Instruction
cannot correct the problem.
9. Are all the drives in the active node optimal?
Yes
Go to Step 10.
No
Go to Step 167
10. Check which firmware version that is installed. Enter the following command in a
Command Prompt window:
raidutil -L version
Note:
Under the column FW you can see the version. Note this down.
Prepare Active Node
11. Enter the following command in a Command Prompt window:
cd C:\Program Files\AP\ACS\BURREMRECBIN\serversw\Remote Recover v2.1 Install
12. Install Remote Recover. Enter the following command:
setup
13. Follow the installation using the suggested default values. In the 'Security Alert - Driver
Installation' window that appears, click the Yes button to install the Virtual Disk Bus driver.
14. Enter the following command:
cd c:\Program Files\AP\ACS\BURREMRECBIN\serversw\inf
15. To permit usage of shared directories from the flash disk, enter the following command:
secedit /configure /db FlashShareEnable.sdb /cfg FlashShareEnable.inf
16. Create a user, named 'disaster' which is to be used when logging on to the active node
from the node to be restored. Enter the following command:
net user disaster <password> /add
Note:
Enter a password containing small and capital letters as well as digits (for example
'RemoteRec1'). The password must not exceed 14 characters.
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Bring Cluster into Safe State

17. Set cluster's hardware and software in a state that allows replacement of the faulty node.
Enter the following command in the active node:
fcc_save_to_remove other
Note:
Confirm the question with "yes".
Note:
If you have not performed to Step 6 the command may give an error message since
the command will try to stop the cluster service on the faulty node.
Note:
If the fcc_save_to_remove command hang (for more than 10 minutes) or does not
shut down the node properly then log on to the faulty (passive) node and shut it
down with START->Shut Down and select Shut down.
Disconnect Faulty Node
18.
Warning!
In case of a suspected hardware fault, the node shall be exchanged. It's not
allowed to exchange boards since that will violate any warranties.
Warning!
There is a special procedure for removing the SCSI cables. This procedure must
be followed to ensure that the SCSI bus will be terminated correctly.
Wait until the Manual Intervention Allowed (MIA) LED is lit and then disconnect the faulty
node. Disconnect the cables from the faulty node in the following order:
Table 1
1
2
3
4
5
6
7
8
9
10
Power cable
Public ethernet cable
CPT cable
IPN ethernet cable
External alarms cable
Alarm panel cable
Both Heartbeat ethernet cables
Both Serial cables (to CPU board and AM board)
Monitor cable
Keyboard/Mouse adapter cable
Note:
The SCSI cables should be removed in the correct order. See next step.
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Disconnect SCSI Cables

19. Always disconnect the SCSI connectors of the active node before removing the SCSI
connectors of the powered-down (faulty) node. Disconnect the SCSI cables in the
following order:
Table 2
1
2
3
4
Disconnect
Disconnect
Disconnect
Disconnect
the
the
the
the
upper SCSI connector on the active node

lower SCSI connector on the active node
upper SCSI connector on the faulty node
lower SCSI connector on the faulty node
Replace Node
20. Replace the faulty node with the replacement node.
21. Connect the cables in the following order:
Table 3
1
2
3
4
5
Both Heartbeat cables

Public ethernet cable
Monitor cable
Keyboard/mouse adapter cable
Power cable
Enable Flash Disk

22. When the replaced node reboots, press <F2> to enter the CPU Bios.
Note:
It might happen that a node reboots before the operator has time to press <F2>. If
so, reset the node by pressing the reset button at the lower end of the CPU board
and repeat this step.
23. Select menu "Advanced" by using Arrow keys.
24. Select item "I/O Device Configuration" by using Arrow keys.
25. Press <ENTER>.
26. Is the item "Onboard Flashdisk" visible?
Yes.
Go to Step 27.
No.
Go to Step 34.
27. Select item "Onboard Flashdisk" by using Arrow keys.
28. Press <SPACE> to enable the flash disk.
29. Press <F10> to save changes.
30. Confirm changes (save configuration) and exit CPU Bios.
31. When the node reboots, press <F2> to enter CPU Bios.
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Note:
32. Check the time and date on the first screen that appears in the CPU Bios setup page, the
date format is MM/DD/YY. In case it is not the current time and date, use the <+> or <->
to change values and use Arrow keys to select Time or Date. Use <TAB> to change
between hour, minute and second and press <ESC> when the values have been corrected.
33. Go to step Step 35.
34. Perform the actions in Section 3.1 and then return to Step 35.
Change Boot Media
35. Use Arrow keys to select the "Boot" menu.
36. Use Arrow keys to select the ">Hard Drive" that appears after the enumerated boot items.
37. Press <ENTER> to select the highlighted choice.
38. Highlight [Sun Disk] or, if missing, [Onboard MY20-80T...] by using <Arrow up>/<Arrow
down>.
39. Press <+>/<-> to place [Sun Disk] or, if missing, [Onboard MY20-80T...] at the top of the
list.
Prepare Access to Replaced Node
42. As the replaced node boots up it will ask for a user name and password. Just ignore by
pressing <ENTER> on both questions.
Note:
If the text can not be found on screen, it can be the case that the node needs to be
rebooted by pressing CTRL+ALT+DELETE or by pressing the RESET button on the
node.
Note:
If the text appears to have a big font, type 'mode 80' followed by <ENTER>.
cd net
edit tcputils.ini
45. Add the line 'hostname=dosclient' after the line 'drivername=GLOBAL$'.
Note:
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Use ALT+F and scroll down the menu using <Arrow down> and select "Save" to save
the changes. Use ALT+F and scroll down the menu using <Arrow down> and select
"Exit" to exit the editor.
edit lmhosts
47. Add the line <Active node Public ethernet IP address> <Active node hostname> at the
end of the file.
Note:
The format of the IP address is a.b.c.d, where a, b, c and d has a value of 0-255 and
are separated by a dot. Example: 123.456.789.123 APG40_A.
Note:
edit protocol.ini
49. Check that the entry "SLOT" has the value "0x00C9". If not, change the value to
"0x00C9".
50. Edit the following lines DefaultGateway0=<Replaced node gateway address>,
SubnetMask0=<Replaced node subnet mask>, IPAddress0=<Replaced node Public IP
address> at the end of the file.
Note:
The format of the Gateway address, Subnet mask and IP address are a b c d, where
a, b, c and d has a value of 0-255 and are separated by a space. Example of
Replaced node Public ethernet IP address: 123 456 789 124.
Note:
51. Reboot the node by pressing CTRL+ALT+DEL.
Copy Files
52. As the system boots up it will ask for a user name and password. Enter the user name
'disaster 'and the password specified in Step 16.
Note:
node.
Note:
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cd net
net use X: \\<host name>\images
Note:
<host name> is the name of the working AP node where the shared directory
'images' is located.
copy X:\clientsw\*.* ..\Disaster
Restore Partition Layout
cd ..\Disaster
ghost
58. Close the About Symantec Ghost window that pops up by pressing <ENTER>
59. In the ghost menu, select Local->Disk->From Image by using <Arrow up>/<Arrow down>
or <Arrow left>/<Arrow right> followed by <ENTER> or by using the mouse.
60. Select the file DISW2003.gho. Use <TAB> and <Arrow up>/<Arrow down> to highlight
the correct file followed by <ENTER> to select the file.
61. In the Destination Drive dialog, select the destination drive. The system drive is Local disk
drive number [2]. Use <TAB> and <Arrow up>/<Arrow down> to highlight the drive
followed by <ENTER> to select.
62. In the Destination Drive Details dialog box, make sure the values in New Size column are
the same as the values presented in the Old Size column. Use <TAB> to select partitions
and numerical keys to enter the new size.
63. Press <ALT+O> to continue.
64. When the pop up window "Proceed with disk load?" appears, press <ALT+Y> to continue.
65. When the disk load is complete, press <ALT+R> to reset the computer.
Unpack Backup to Replaced Node
66. As the system boots up it will ask for a user name and password. Just ignore by pressing
<ENTER> on both questions.
Note:
node.
Note:
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cd Disaster
sockets.exe
rrcdos.exe
70. Connect to the working AP node by inserting the adapter to the mouse/keyboard input on
the AP. Connect the keyboard and the mouse to the adapter and connect the monitor to
the monitor input.
71. Stop the service Gatherer. Enter the following command in a command prompt window:
cluster res gatherer /off /wait
72. Start Remote Recover on the working AP node by selecting Start->All Programs->Remote
Recover->Remote Recover.
Note:
When Remote Recover is started for the first time a "Remote Recover Licensing"
window appears. In this window, press the Browse button. Open the C:\Program
Files\AP\ACS\BURREMRECBIN\serversw\RemoteRecoverV2.1.txt license file and click
the Activate button.
Note:
If Remote Recover is reinstalled, the license does not have to be submitted again.
Note:
If Remote Recover is uninstalled and then reinstalled with no reboot in between, the
installation might fail.
73. When Remote Recover has started select File->Add IP and enter the Public ethernet IP
address of the replaced node.
74. In the left window, right click the computer icon and select "Connect".
75. In the left window, expand the computer icon and right click Disk (1), select "Mount" and
press OK in the "Mount disk" window that appears.
76. In the lower right window, right click the ntserv partition on the disk named 'Disk 4 (1)'
and select "Change drive letter and paths...".
77. In the "Change Drive Letter and Paths for ntserv" window that appears press Add.
78. In the "Add Drive Letter or Path" window that appears, make sure that the 'Assign the
following drive letter' radio button is marked and press OK.
79. In the right window, note the drive letter assigned to the mounted ntserv partition.
80. On which media do you have a valid backup?
DAT Tape
Go to Step 81.
FTP site
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Go to Step 88.
The shared disk M:\Images\node(a/b)
Go to Step 89.
81. In the active node, insert a tape containing the backup.
82. Start the Backup Utility. Enter the following command in a Command Prompt window:
ntbackup
83. Select the 'Restore and Manage Media' tab. Expand the Tape media item and check the
desired backup to restore. Double click on the tape symbol and wait for the applicable
backup to update the catalog list. Now the contents of the backup is visible.
84. Is the backup marked with M: Disk M?
NO
Go to Step 91.
YES
Go to Step 85.
Note:
If the backup is marked with M: Disk M then the backup is a zipped file.
85. Restore the backup to M:\Images\node(a/b). Check the box for the backup to restore.
Restore the backup to Alternate location and select M:\Images\node(a/b) as the Alternate
location. Select Start Restore and confirm restore by clicking OK.
Note:
The backup should be valid for the node to be replaced.
Note:
Select either a or b in (a/b) depending on the last letter of the replaced AP node's
hostname.
Note:
Make sure that there is sufficient space on the M: drive to host the backup.
86. When copying is finished, eject the tape, and exit Backup Utility.
87. Go to Step 89.
88. Use FTP to transfer the compressed backup. See Operational Instruction AP, File, Transfer
and then return to Step 89 in this Operational Instruction. The backups must be
transferred in binary mode. The backup should be transferred to the directory
M:\Images\node(a/b).
Note:
Note:
hostname.
Note:
Make sure that there is sufficient space on the M: drive to host the backup.
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burrestore -a m:\Images\node(a/b)\<NAMEOFBACKUP>.zip -d <mounted ntserv
partition drive letter>:\
Note:
Note:
hostname.
90. Go to Step 93.
91. Restore the backup to <mounted ntserv partition drive letter>. Check the box for the
backup to restore. Restore the backup to Alternate location and select the <mounted
ntserv partition drive letter> as the Alternate location. Select Start Restore, select
Advanced and choose the alternatives "Restore security" and "Preserve existing volume
mount points" by checking the checkboxes. Click OK and confirm restore by clicking OK.
Note:
92. When copying is finished, eject the tape, and exit Backup Utility.
93. In the left Remote Recover window, right click disc 1 and select "Unmount".
Note:
Make sure that there is no Command prompt window or Explorer window open which
is accessing the <mounted ntserv partition drive letter>.
94. In the left window, right click the computer icon and select "Disconnect" and exit Remote
Recover.
95. Start the service Gatherer. Enter the following command:
cluster res gatherer /on /wait
cd c:\Program Files\AP\ACS\BURREMRECBIN\serversw\inf
97. To prohibit usage of shared directories from the flash disk, enter the following command:
secedit /configure /db FlashShareDisable.sdb /cfg FlashShareDisable.inf
98. Delete the user 'disaster' which was used when logging on to the active node from the
node to be restored (see Step 16). Enter the following command:
net user disaster /delete
Connect to the Replaced Node
99. Connect to the node by inserting the adapter to the mouse/keyboard input on the AP.
Connect the keyboard and the mouse to the adapter and connect the monitor to the
monitor input.
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Disable Flashdisk
100. Exit the Remote Recover client by pressing <ESC>.
101. Reboot the node by pressing the reset button.
102. When the node reboots, press <F2> to enter the CPU Bios.
Note:
103. Select menu "Advanced" by using Arrow keys.
104. Select item "I/O Device Configuration" by using Arrow keys.
105. Press <ENTER>.
106. Is the item "Onboard Flashdisk" visible?
Yes.
Go to Step 107.
No.
Go to Step 116.
107. Select item "Onboard Flashdisk by" using Arrow keys.
108. Press <SPACE> to disable the flash disk.
111. When node boots up, press <F2> to enter the CPU Bios.
Note:
112. Check the time and date on the first screen that appears in the CPU Bios setup page, the
date format is MM/DD/YY. In case it is not the current time and date, use the <+> or <->
to change values and use Arrow keys to select Time or Date. Use <TAB> to change
between hour, minute and second and press <ESC> when the values have been corrected.
115. Go to Step 117.
Delete RAID Information and Partition of Tables
117. When you see the blue "Adaptec I2O" symbol displayed, press CTRL+A to enter Adaptec
SmartROM configuration.
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Note:
There are two Adaptec host adapters. Be sure to press <CTRL-A> when the second
Adaptec host adapter is initializing, as described above.
118. Press ALT+F10 Z to activate the ZAP Drive function in the action menu. (No visible change
will be seen on the screen.)
Note:
A key sequence of <ALT-F10 Z> means that you first press the ALT key together
with the F10 key. Then release the keys and press the Z key and release it.
119. Select the controller symbol (marked with #0) by moving down with the cursor key.
120. Press <ENTER> to open submenu to display all SCSI devices.
121. Delete RAID information and partition tables on each drive with the following procedure.
Move to the first hard disk device symbol (looks like a box) with the cursor down key.
122. Press ALT+A to enter the Action Menu in the menu bar.
123. Enter the Zap Drive item by pressing the <Z> key. (The Zap Drive box appears).
124. Select the "Yes" button with the tab key and press <ENTER> to confirm selection.
125. Select the "Yes" button in the next menu with the tab key to delete the partition table and
press ENTER to confirm selection. (A Configuration Changes info box appears).
126. Press <ENTER> to confirm changes. Select next drive and go to Step 122. Continue until
all 3 drives are zapped.
127. Press ALT+F to enter the file menu.
128. Press <X> to exit. Confirm the action with OK, the system will now reboot.
Note:
Ignore any AUTOCHK messages.
Logon to Replaced Node
129. Logon as a user with administrative rights.
130. The operating system has detected new hardware. In the window that appears, choose to
restart the replaced node.
Check Disk Capacity
132. Check which capacity the drives have on the replaced node. Enter the following command
in a Command Prompt window:
raidutil -L physical
Note:
Under the column Capacity you can see the capacity. Take a note of this value.
133. Was the capacity of the disks equal to or bigger than the disks in the active node?
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Yes
Go to Step 135.
No
Go to Step 134.
Note:
Refer to Step 8 for the Disk Capacity in the active node.
134. This spare part cannot be used. The disks in the spare part must have equal or bigger
capacity than the disks in the active node. Go to Step 167.
Check RAID FW
135. In a Command Prompt window, enter the following command:
raidutil -L version
136. Was the RAID firmware (FW) version in the replaced node equal to the one in the active
node?
Yes
Go to Step 137.
No
Go to Section 3.3 and then return to Step 137.
Note:
Refer to Step 10 for the RAID FW version in the active node.
Shutdown Replaced Node
137. In a Command Prompt window, enter the following command:
prcboot -s
138. Disconnect the power cable from the replaced node.
Reconnect SCSI Cables
139. Always connect the SCSI connectors of the replaced (powered-down) node before
connecting the SCSI connectors of the active node. Connect the SCSI cables in the
following order:
Table 4
1
2
3
4
Connect
Connect
Connect
Connect
the
the
the
the
upper SCSI connector on the replaced node

lower SCSI connector on the replaced node
upper SCSI connector on the active node
lower SCSI connector on the active node
Note:
The SCSI cables must be crossconnected (i.e. SCSI 1 on one node to SCSI 0 on the
other. The same for SCSI 0 to SCSI 1).
Reconnect Other Cables
140. Reconnect the remaining cables in the following order:
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Table 5
1
2
3
4
5
6
CPT cable
IPN ethernet cable
External alarms cable
Alarm panel cable
Both Serial cables (to CPU board and AM board)
Power cable

Stop Cluster Service
142. Stop the Cluster Service on the replaced node. Enter the following commands in a
cluster res "ACS_PRC_EventAnalyser_<0/1> /off /wait net stop
acs_prc_clustercontrol net stop clussvc
Note:
When performing the 'cluster res' command, select either '0' or '1' depending on the
last letter of the replaced AP node's hostname. If the last letter is 'a' select '0' and if
the last letter is 'b' select '1'.
Setup Services
setupservices
144. Connect to the active node by inserting the adapter to the mouse/keyboard input on the
Integrate Shared Mirrored Disk Drive
145. Integrate the shared mirrored disk drive. Enter the following command in a Command
Prompt window:
fcc_integrate other
146. Confirm action by entering 'y' followed by <ENTER>.
Note:
The replaced node should now join the cluster and the mirroring of the data disk will
start. The mirroring process will take 4.5-12 hours. The lower figure is for idle disks
with no traffic to them and the higher figure is for maximum specified disk traffic.
Log Off from Active Node
147. Log off from the active node using START-> Log Off.
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148. Connect to the replaced node by inserting the adapter to the mouse/keyboard input on the
prcboot
Note:
The node will reboot and start up again.
150. When the replaced node has started up, connect to the active node by inserting the
adapter to the mouse/keyboard input on the AP. Connect the keyboard and the mouse to
the adapter and connect the monitor to the monitor input. Logon as a user with
administrative rights.
Check RAID Mirroring
cd Program files\dptmgr
152. Ensure that the mirroring of the RAID is still ongoing. Enter the following command:
raidutil -L logical
Note:
One of the RAID-1 should be in the status "reconstruct" and the other two should be
in the status "reconstruct/ pending".
Log Off from Active Node
153. Log off from the active node using START-> Log Off.
154. Connect to the replaced node by inserting the adapter to the mouse/keyboard input on the
Check AM FW
155. Check which AM FW version is used on the active node. Enter the following command in a
fcc_amversion other
156. Check which AM FW version is used on the replaced node. Enter the following command:
fcc_amversion own
157. Are the AM FW versions identical on the active and on the replaced node?
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Yes.
Go to Step 162.
No.
Go to Step 158.
Note:
Compare the printouts received in Step 155 and Step 156.
dir c:\"Program Files"\Force\am_services
159. Is the correct version available on the replaced node?
Yes.
Go to Section 3.4 and return to Step 162
No.
Go to Step 160.
Note:
The file used when upgrading the AM FW should be named <lbbtam1_x_y.bin>
where 'x' and 'y' is the AM FW version and should correspond to the printout received
in Step 155.
160. Copy the correct 'lbbtam1_x_y.bin' file from the active node. Enter the following
command:
copy \\<active node hostname>\C$\"Program
Files"\Force\am_services\<lbbtam1_x_y.bin> c:\"Program
Files"\Force\am_services
161. Go to Section 3.4 and return to Step 162
Wait for RAID Mirroring to Complete
162. Before proceeding with the next step, make sure that the mirroring of the RAID is
completed i.e. the RAID is optimal.
Note:
The mirroring process will take 4.5-12 hours. The lower figure is for idle disks with
no traffic to them and the higher figure is for maximum specified disk traffic.
Restore Reparse Points
cd c:\Program Files\AP\ACS\BURREMRECBIN\serversw\bur
pkzipc -extract \\<active node hostname>\m$\images\node(a/b)
\<NAMEOFBACKUP>.zip ReparsePoints.bur
Note:
The backup should be valid for the replaced node.
Note:
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hostname.
165. To restore the reparse points, enter the following command:
RPRestore -s ReparsePoints.bur -d C:\
Backup System
166. Go to Operational Instruction AP, System Backup and Verify, Initiate .
Perform the steps in that Operational Instruction, and return to Step 168 in this
Operational Instruction.
Consult Next Level of Maintenance Support
167. Consult the next level of maintenance support. Further action is outside the scope of this
Operational Instruction.
Prepare Active Node
168. Go to Start -> Control Panel. Open Add or Remove Programs, select 'Remote Recover' and
click the Change/Remove button.
169. In the 'Confirm File Deletion' window that appears, click OK and then Finish.
Prepare Faulty Node
Job Completed
171. Make a report.
Note:
See Operational Instruction Report of Finished Work.
172. The job is completed.
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3 Additional Information
3.1 Enable flash disk using dipswitch
On systems using some HW versions, a dipswitch on the CPU board must be configured in order
to enable the flash disk. If that is the case, perform the following actions.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
Disconnect the power cable from the node.

Disconnect all cables on the CPU board.
Remove the CPU board from the node.
Configure the switch SW2 so that dipswitch number 2 points at the front. Warning!: Make
sure only dipswitch number 2 is configured. Changing the position of any other dipswitch
might lead to that the contents of the Flash disk is deleted.
Insert the CPU board.
Reconnect all the cables to the CPU board previously removed.
Reconnect the power cable to the node. Note: It might happen that the node will not boot
when the power is switched on after reinsertion of the CPU-card. In case this happens, turn
off the power and wait 30 seconds before retrying this step again.
When system boots up, press <F2> to enter the CPU Bios. Note: It might happen that a
node reboots before the operator has time to press <F2>. If so, reset the node by
pressing the reset button at the lower end of the CPU board and repeat this step.
Press <F9> to select "Setup Defaults".
Pressing "Enter", confirm the loading of the default configuration.
Change the time and date on the first screen that appears in the CPU Bios setup page in
case it is not the current time and date. The date format is MM/DD/YY. Use the <+> or <> to change values and use Arrow keys to select Time or Date. Use <TAB> to change
between hour, minute and second.
Press <ESC> and select "Advanced".
Use Arrow keys to select "IO device configuration". Press <ENTER> to select the
highlighted choice.
Use Arrow keys to select serial port C.
Change the option for the C port from "Auto" to "Enabled" using the <+>/<-> key.
Change the option for interrupt from "Default" to "IRQ9" using the Arrow keys.
Press <ESC>.
3.2 Disable flash disk using dipswitch

On systems using some HW versions, a dipswitch on the CPU board must be configured in order
to disable the flash disk once it has been enabled. If that is the case, perform the following
actions.
1.
2.
3.
4.
5.
6.
7.
8.
Disconnect the power cable from the node.

Disconnect all cables on the CPU board.
Remove the CPU board from the node.
Configure the switch SW2 so that dipswitch number 2 points towards the back of the card.
Warning!: Make sure only dipswitch number 2 is configured. Changing the position of any
other dipswitch might lead to that the contents of the Flash disk is deleted.
Insert the CPU board.
Reconnect all the cables to the CPU board previously removed.
Reconnect the power cable to the node. Note: It might happen that the node will not boot
when the power is switched on after reinsertion of the CPU-card. In case this happens, turn
off the power and wait 30 seconds before retrying this step again.
When system boots up, press <F2> to enter the CPU Bios. Note: It might happen that a
node reboots before the operator has time to press <F2>. If so, reset the node by
pressing the reset button at the lower end of the CPU board and repeat this step.
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9. Press <F9> to select "Setup Defaults".

10. Pressing "Enter", confirm the loading of the default configuration.
11. Change the time and date on the first screen that appears in the CPU Bios setup page in
case it is not the current time and date. The date format is MM/DD/YY. Use the <+> or <> to change values and use Arrow keys to select Time or Date. Use <TAB> to change
between hour, minute and second.
12. Press <ESC> and select "Advanced".
13. Use Arrow keys to select "IO device configuration". Press <ENTER> to select the
highlighted choice.
14. Use Arrow keys to select serial port C.
15. Change the option for the C port from "Auto" to "Enabled" using the <+>/<-> key.
16. Change the option for interrupt from "Default" to "IRQ9" using the Arrow keys.
3.3 Update RAID FW

1. Go to Start->Programs->DPT Storage Manager->DPT Storage Manager v2.17.
2. Double click on the "HBA 0". The "Host Bus Adapter Info" window will open.
3. In the "Host Bus Adapter Info" window, press the Configure button. The "Configure Host
Bus Adapter" window will open.
4. In the "Configure Host Bus Adapter" window, press the Flash button. The "Flash
Configuration" window will open.
5. In the "Flash Configuration" window, press the Browse button. The "Browse to open"
window will open.
6. Select the file with the firmware to download and press the Open button. The file name
should be 3757xxxx.ima where xxxx is the version. Note: The file should be available
under C:\Program Files\DPTmgr.
7. Press the OK button to start the flash process.
8. Did a message appear saying "Flashing completed successfully"?
9.
a. Yes: Go to step 10.
b. No: Go to step 14.
10. Press OK to close the "Flashing completed successfully" window.
11. Press OK to close the "Configure Host Bus Adapter" window.
12. Press OK to close the "Host Bus Adapter Info" window.
13. Select File and Exit the DPT Storage Manager. A dialogue will appear asking if the node
should be restarted. Press the Yes button.
14. After the node has restarted, log in to the node.
15. Enter the following command: raidutil -L version. The version should be the installed
one
3.4 Update AM FW
1. Start the AM configuration tool by using START->Programs->AM Configuration->AM
Configuration.
2. Select the tab Installation.
3. Press UpgradeAMgo.. button.
4. In the AMgo Upgrade window press the Browse button.
5. Select the file lbbtam1_x_y.bin (where 'x' and 'y' is the AM FW version).
6. Press the Open button.
7. Press the Start button.
8. Answer OK on the pop up menu and wait until the firmware is upgraded.
9. When the upgrade status has changed to Success the upgrade is finished.
10. Press OK to exit the AM configuration tool.
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11. The AM firmware is now updated.
3.5 Delete customer data on the faulty node

Before the faulty node is sent for repair, the customer data must be deleted from the data disks.
If possible, perform these actions off site when this OPI has been completed successfully.
1. Connect only the keyboard and monitor to the faulty node, and then connect the power
cable.
2. When you see the blue "Adaptec I2O" symbol displayed on the screen press CTRL-A to
enter the Adaptec SmartROM configuration menu. Note: There are two Adaptec host
adapters. Be sure to press <CTRL-A> when the second Adaptec host adapter is initializing,
as described above.
3. Press <ALT-F10 Z> to activate the ZAP Drive function in the action menu (no visible
change will be seen on the screen). Note: A key sequence of <ALT-F10 Z> means that
you first press the ALT key together with the F10 key. Then release the keys and press the
Z key and release it.
4. Select the controller symbol (marked with #0) by moving down with the cursor key.
5. Press <ENTER> to open submenu to display all SCSI devices.
6. Delete RAID information and partition tables on each drive with the following procedure.
Move to the first hard disk device symbol (looks like a box) with the cursor down key.
7. Press <ALT-A> to enter the Action Menu in the menu bar.
8. Enter the Zap Drive item by pressing the <Z> key (The Zap Drive box appears).
9. Select the "Yes" button with the tab key and press <ENTER> to confirm selection.
10. Select the "Yes" button in the next menu with the tab key to delete the partition table and
press <ENTER> to confirm selection (A Configuration Changes info box appears).
11. Press <ENTER> to confirm changes. Select next drive and go to step 7. Continue until all
3 drives are zapped.
12. Press <ALT-F> to enter the file menu.
13. Press <X> to exit and reboot. Confirm the action with OK.
14. When the node starts to reboot then remove the power cable.
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4 Glossary
-
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5 References
5.1 Operational Instructions
AP, File, Transfer
AP, System Backup and Verify, Initiate
APG40, Node, Change, APG40C/4
Report of Finished Work
5.2 Manual Pages

burrestore (1m)
prcboot(1m)
hwver(1m)
5.3 Printout Descriptions

AP FAULT
2/5/2016

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7/154 31-CRZ 222 05 Uen D

Ericsson AB 2005 - all rights reserved

APG40, Node, Change

APG40, Node, Change

APG40, Node, Change

The alarm AP FAULT is received or there is a work order received.

The following data should be known before starting this procedure:

APG40, Node, Change

APG40, Node, Change

Check Drive Status

APG40, Node, Change

Bring Cluster into Safe State

APG40, Node, Change

Disconnect SCSI Cables

upper SCSI connector on the active node

Both Heartbeat cables

Enable Flash Disk

APG40, Node, Change

APG40, Node, Change

APG40, Node, Change

APG40, Node, Change

67. Enter the following command:

APG40, Node, Change

APG40, Node, Change

89. Enter the following command:

APG40, Node, Change

APG40, Node, Change

APG40, Node, Change

upper SCSI connector on the replaced node

APG40, Node, Change

Logon to Replaced Node

APG40, Node, Change

Logon to Replaced Node

APG40, Node, Change

APG40, Node, Change

APG40, Node, Change

Disconnect the power cable from the node.

3.2 Disable flash disk using dipswitch

Disconnect the power cable from the node.

APG40, Node, Change

9. Press <F9> to select "Setup Defaults".

3.3 Update RAID FW

APG40, Node, Change

11. The AM firmware is now updated.

3.5 Delete customer data on the faulty node

APG40, Node, Change

APG40, Node, Change

5.2 Manual Pages

5.3 Printout Descriptions

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