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Oracle OM
AGENDA
How to Run
At Ship Confirm
Defer Interface unchecked
Automatic
Immediate
How to Run
Closing the Trip Stop
During Ship Confirm
Close Trip unchecked
Defer Interface checked
How to Run
Interface Trip Stop - SRS
Batch process
Defer Interface checked at Ship
Confirm or Close Trip Stop
Re-submission
Generate log file with debugging
information
Shipping > Interfaces > Single
Request >
All executes both OM &
Inventory interfaces
Set to 1 to include
debugging statements in log file
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Considerations
Automatic vs Manual
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When
Delivery line is stuck at Shipping Transactions Next Step equal to Run
Interfaces and will not progress or log file indicates an error (View >
Requests)
How
How to Create a Debug File in Shipping Execution (Doc ID 290432.1) for
instructions on generating the log file
HTMOMSE Sales Order Diagnostic Script (Doc ID 133464.1) for instructions
on generating the sales order output (always download the latest version).
For R12.x only: There is a new version of HTMomse that can be run by any
user right from the application. The new version is called ONTomse12.sql
and the instructions for installing are in note:
Diagnostic script HTMomse to be installed as a Concurrent Process (Doc ID
1401831.1).
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Start with either the log file or the Sales Order output
Look for errors
Verify the data (Sales Order output)
Identify the Delivery Detail Line ID or Order Line ID
If Delivery Detail interface flags equals N or P, check Inventory
What to do
Try to resolve error(s)
Create SR with Support providing log file, Sales Order output and any steps
used to identify or resolve issue. Generate fresh debugging information if any
changes were done.
Note occasionally issues are resolved by running ITS again.
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Log file
Parameters
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Log file
Search for Error such as:
Error msg: ORA-20002: 3133: Activity instance 'SHIP_LINE' is not a notified acti
Error msg: Cannot perform scheduling operation because line is fulfilled.
error in Handle_Bulk_Mode ORA-20002: 3133: Activity instance
'WAIT_FOR_CTO' is not a notified activity for item
'OEOL/1738419'.P_LOG_LEVEL must be set to 1
ERROR : A reservation record with the same item, organization, demand souce,
and supply source already exists. Please use transfer reservation if you still want
to make the changes.
03-MAY-12 01:28:28] INV_TXN_MANAGER_PUB: *** SQL error ORA-01403:
no data found
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Warning
Check each table for any lines containing a number in this
column
Compare number to Warning List following the table for a brief
description of the error code
2010 Oracle Corporation Proprietary and Confidential
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Y - interfaced
N not interfaced
P failed during interface
X not eligible to interface
Compare
Depends on failing interface
OMI
INI
WSH_DELIVERY_DETAILS to
MTL_TRANSACTIONS_INTERFACE (MTI)
MTL_MATERIAL_TRANSACTIONS_TEMP (TMP) - UNPICKED LINES,
MTL_MATERIAL_TRANSACTIONS (TRN) - PICKED LINES
MTL_TXN_REQUEST_LINES_V (MOV) - MOVE TRANSACTIONS
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Next step
In MOS search Knowledge using ORA-20002: 3133
Log Service Request for data fix
2010 Oracle Corporation Proprietary and Confidential
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Next step
Check log file for error messages
2010 Oracle Corporation Proprietary and Confidential
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Next step
All errors found in lines beginning with [date time] INV_TXN_MANAGER_PUB
belong to Inventory
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Helpful resources
EBS : Shipping Search Helper (Guided Resolution)
(Doc ID 1458463.1)
Information Center: Oracle Shipping Execution (Doc
ID 1397976.2)
Information Center: Oracle Order Management (Doc
ID 1395754.2)
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