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2. Workers who deal with the public may be subjected to violent behaviour
(a) Give the meaning of the term work-related violence (2)
(b) Give reasons why a member of the public may behave violently towards a
worker (6)
6. A worker has received a severe electric shock when using a poorly maintained,
portable electrical tool.
(a)Outline how the condition of the poorly maintained, portable electrical tool
could have caused the electric shock. (5)
(b) Identify ways in which the risk of a severe electric shock can be reduced
when using a portable electrical tool. (3)
7 (a) Identify possible effects on hearing from exposure to noise. (4)
(b) Outline factors that may affect the performance of personal hearing
protection. (4)
8 Identify mechanical hazards presented by a pedestal drill AND, in EACH case,
outline how injury may occur. (8)
9. Outline reasons why a mobile tower scaffold could become unstable (8)
10. Identify markings, warnings and signs that could be used to help reduce the
risk of vehicle incidents in a workplace. (8)
11 (a) Give advantages of the following types of portable fire-fighting equipment(i) Water extinguisher; (ii) dry powder extinguisher. (4)
13. Outline arrangements that should be in place to help ensure the safe storage
of the wastes prior to their collection and disposal (8)
14. Identify ergonomic factors that could increase the risk of musculoskeletal
disorders at work. (8)
15 (a) Identify hazards associated with the movement of vehicles around
excavations. (2)
(b) Outline precautions for the safe movement of vehicles around excavations.
(6)