BUSINESS PROCESS MODELING

Resulting in Competitive Edge

Almost all quality

improvement comes via
simplification of design,
manufacturing layout,
processes, and procedures.

Business Process Modeling Services

are aimed at achieving process

- Tom Peters

standardization and driving

operational efficiencies

Business Process Modeling service includes identification of high value business processes, drilling down
business processes in a logical manner to achieve standardization and to a level, wherein the value can
be defined and process needs to be managed.
Business Process Modeling Services help organizations achieve consistency through standardization,
operations which are scalable and replicable.
Service Delivery Methodology

Confluence International has a unique

approach to mapping processes using
SIPOC and Swimlane Methods.
Relate processes to business objectives
and determine the process objectives
and process metrics to the drive the
process behavior and enable
achievement of business objectives.
Process Map also helps in revisiting the
processes to identify Non-Value Adding
Tasks and eliminate the same to
improve the process performance

Step 1 Identify Business Processes

Step 2 Map the As-Is Processes
Step 3 Define the Process Objectives and Process Metrics
Step 4 Revisit the processes and evolve To-Be Processes
Step 5 Implement the revised processes to achieve operational improvements.
For More Details: Contact us @ nilesh@confluenceintl.com (or) yerramalla@confluenceintl.com

Sustainable
Development

SUSTAINABLE DEVELOPMENT
Contributing to a Greener Planet

A balanced approach of
meeting our own
development needs
without jeopardizing the
future generations ability
to do the same.

Confluence International is a consulting

and training services company providing
thought leadership and customized
integrated sustainable development and
business excellence solutions to client
organizations, across industry sectors

Triple Bottom Line Approach

Confluence International delivers integrated solutions for sustainable development for organizations
right from identification of sustainable development to preparation of sustainability reports and
facilitating assurance of the sustainability reports.
Integrated Solutions for Sustainable Development are aimed at managing an adaptive change in People
and Processes in the Organizations to create Paradigm Shifts in their Economic, Environmental and
Social Performance (Triple Bottom Line).

Service Delivery Methodology - ASPIRE

For More Details: Contact us @ nilesh@confluenceintl.com (or) yerramalla@confluenceintl.com

Demings Key Points

Appreciate systems
Understand variation
Understand human
psychology
Obtain profound
knowledge
Transform the
individual

MANAGEMENT SYSTEM
IMPLEMENTATION
Achieving Consistency in Operations

Management System Implementation

Services are aimed at establishing
process focused cultured, metrics
driven approach and achieve
consistency in operations by
standardization

World Standards Day Theme (27-Oct-2016):

STANDARDS BUILD TRUST

Confluence International has a collaborative model of delivering management system implementation

services, which assures to build internal capabilities within the organization and achieve
standardization and consistency in operations.
Confluence International has several success stories of using management system standards to drive
transformation in the client organizations.

Service Delivery Methodology

S.No

Phase

No. of Weeks

Phase 1 Assessment and Planning

(Assess current infrastructure, assess applicable statutory compliances, Operational Risk
Assessment, Policy Formulation)

4 to 6 Weeks

Phase 2 Documentation
(Preparation of IMS Manual, Process Maps, SOPs, etc)

6 to 8 Weeks

Phase 3 Training and Implementation

(Training on Processes and Practices incl. PDCA Cycle, Mitigation Plans against the identified
Risks, Process Deviation Handling, RCA & CAPA, etc)

4 Weeks

Phase 4 Audits and Reviews

(Training on Internal Audits, conducting IAs and MRMs)

4 to 6 Weeks

Phase 5 Certification
(Pre-assessment, Stage 1 (Adequacy Audit) and Stage (Certification Audit))

6 to 8Weeks

Typical Time Period for Project Implementation

24 to 32 Weeks

For More Details: Contact us @ nilesh@confluenceintl.com (or) yerramalla@confluenceintl.com