At Inditex, a team of over 1,40,000 critical-thinking professionals work on the

basis that there is always room for improvement which enables them to grow.
Inditex see problems as opportunities and search for solutions to them. In
Inditex, the mentality of having faith in every individual creates a work
environment in which everyone is heard and anyone can voice their ideas.
Inditex's corporate culture is predicated on teamwork, open communication
channels and self-imposed high standards. Companys responsibility is to
society and to themselves. Against this backdrop, critical thinking means
working to ensure their products are made using the highest health and safety
standards in the market, in an environmentally-friendly manner and by an
ethical production chain. To this end, the Code of Conduct and Responsible
Practices establishes the criteria that guide their actions and determine the
values and principles that govern their dealings with all of the company's
stakeholders, inspiring corporate volunteering effort.

EMPLOYEES

1. Corporate
Volunteerism

The Group set up the Inpulse portal in

2011, a corporate web-based platform for
Inditex employees that provides
information on the corporate social
responsibility initiatives carried out by the
Group and the various ways to get involved
as volunteers.
The Big Idea Project: a call for
community and environmental project
ideas and an opportunity for employees
keen to get the Group to sponsor their
causes (all of which are run in conjunction
with non-profit organisations) to raise
funding for their projects and secure
volunteering time for seeing them through.
Inditex contributed over 2,000 hours of
volunteering time and donated more than
500,000.
Likes: New project which started in 2013 in
response to demand from employees and
with a view to supporting a greater number
of initiatives. Likes are small-scale
charitable initiatives championed by Inditex
employees in collaboration with non-profit
organisations that seek to address specific
social and environmental problems.

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2. Integration

3. for&from: Barrierfree Stores

The Group runs a number of different

initiatives designed to bring people with
special needs or at risk of social exclusion
into the workforce.
Working with NGOs on programmes that
increase the employment and integration
prospects of vulnerable sections of society,
the Group has designed a series of
initiatives in-house for integrating people
with disabilities or at risk of exclusion.
Stylepack Programme: Since 2010,
Inditex's logistics centre in Zaragoza
houses a special job centre called
Stylepack which provides work for thirty
people with physical disabilities or mental
disorders. who are constantly supervised
by two monitors, work principally on the relabelling of garments destined for markets
such as India, Indonesia and Ecuador.
The Jeunes & Salta Projects: Few
projects with different initiatives designed
to bring people with special needs or at risk
of exclusion into the workforce. Two
projects - Salta and Jeunes stand out on
this front. The Jeunes project came to light
in France in 2008 with the aim of bringing
underprivileged young people living in
metropolitan Paris into the workforce. The
Salta programme, born in Spain, is a
community project that offers training and
work placement opportunities to young
people at risk of social exclusion.

The for&from programmes goal is to offer

innovative and sustainable solutions within
the realm of its business model that have a
positive impact on the economy and
community. for&from integrates people
with disabilities into the workplace by
creating a dedicated network of stores, in
collaboration with social enterprise entities,
under Inditex's franchise regime. Under

EMPLOYEES
this model, the Group supplies prior-season
clothing which is sold at a discount by
these entities.
The programme currently boasts seven
retail establishments in Spain which are
run in collaboration with four social
economy enterprises Fundacin Mol d'en
Puigvert, Confederacin Galega de Persoas
con Discapacidade, Asociacin ProDiscapacitados Psquicos de Alicante and
Moltacte and provide stable employment
for more than 50 people with disabilities.
The profits generated by these stores,
which operate under a franchise regime,
are equivalent to those generated by the
rest of the Group's stores, providing a very
meaningful source of financing for the
social enterprises that run these
establishments.

4. Equality & Work

Multiculturalism is part of Inditex's DNA.

The Group's more than 140,000 employees
represent over 83 nationalities and speak
45 different languages. They all face equal
opportunities during the hiring process and
are considered for internal promotion
under the same job evaluation, career
development, talent management and job
commitment criteria.
Inditex has explicitly committed to equality
and non-discrimination. This commitment
to equality (top-down and among peers)
was endorsed in 2006 when Inditex ratified
the EQUAL Diversidad Activa (Active
Diversity) project.
Inditex has a specific protocol in the event
of instances of alleged discrimination or
sexual harassment: if any employee
reports either, an internal investigation is
launched immediately to get to the bottom
if the facts and hold the culprits
responsible, as warranted.
The Group's equality plans include policies
designed to facilitate work-life balance,
such as measures to make it easier for
women to come back to work after
maternity leave, paternity leave, options

EMPLOYEES
for adjusting working hours to school
timetables and social benefits, among
others. There is a committee that monitors
these equality plans and analyses their
application and results.
Inditex has had a Framework Agreement
with union federation UNI Global Union
since 2009 which formally sets down its
efforts to guarantee its workers' basic
labour rights are upheld and that the
company grows sustainably. The
agreement guarantees that essential
labour rights and regulations are protected
by means of dialogue between the workers'
representatives and Inditex's management
in each of the Group's operating markets.
The agreement endorses all of the basic
labour rights enshrined in the International
Labour Organisation's Conventions.

5. Health & Safety

The commitment: Inditex believes that

improving safety and health conditions is a
cornerstone of the corporation's activities
that extends to all levels of the company.
Inditex is committed to complying with
current legislation, codes of best practice
and any other commitments to which the
company voluntarily subscribes.
The principles: Inditex's corporate culture
is based on teamwork, open
communication and highly exacting
standards.Individuals are the corporation's
most valuable resource. The company's
growth is based on constant improvement
of its workplace conditions. Training,
raising awareness and participation by
Inditex workers in the management of
health and safety issues are key elements
for achieving the goals outlined in the
company's prevention planning policy.
The attitude: Safety and health
management at Inditex is based on
ongoing improvement. It is analysed,
planned, coordinated and executed in
accordance with the reality at the
company, with a commitment to
compliance with the policy, prevailing
legislation and the commitments to which

EMPLOYEES
the company has voluntarily signed on.