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Business and IT Transformation Suite Manage, Govern, and Visualize Enterprise Transformation www.orbussoftware.com

Business and IT Transformation Suite

Business and IT Transformation Suite Manage, Govern, and Visualize Enterprise Transformation www.orbussoftware.com

Manage, Govern, and Visualize Enterprise Transformation

Business and IT Transformation Suite Manage, Govern, and Visualize Enterprise Transformation www.orbussoftware.com

Contents

iServer Business and IT Transformation Suite

4

Why is the iServer Collaboration Platform different?

6

Enterprise Architecture Capabilities

8

Business Process Analysis Capabilities

10

Governance, Risk & Compliance Capabilities

12

IT Portfolio Management Capabilities

14

ERP Process Management Capabilities

16

Communication Modules

18

Integration Modules

19

iServer Professional Services

20

Existing Clients

21

Modules 18 Integration Modules 19 iServer Professional Services 20 Existing Clients 21
Business Process Analysis Enterprise Architecture ERP Process Management IT Portfolio Managment Governance Risk
Business Process
Analysis
Enterprise
Architecture
ERP Process
Management
IT Portfolio
Managment
Governance
Risk and
Compliance
The iServer Business and IT Transformation Suite
provides enterprises with interchangeable
capabilities to manage, govern and visualize
Enterprise Transformation
to manage, govern and visualize Enterprise Transformation iServer has a range of standards-based Solutions to help

iServer has a range of standards-based Solutions to help organizations quickly adopt industry best practices, including COBIT ® 5, TOGAF ® 9.1, ArchiMate ® 2.1 , ITIL 2011 and BPMN ® 2.0.

industry best practices, including COBIT ® 5, TOGAF ® 9.1, ArchiMate ® 2.1 , ITIL 2011
industry best practices, including COBIT ® 5, TOGAF ® 9.1, ArchiMate ® 2.1 , ITIL 2011
industry best practices, including COBIT ® 5, TOGAF ® 9.1, ArchiMate ® 2.1 , ITIL 2011
industry best practices, including COBIT ® 5, TOGAF ® 9.1, ArchiMate ® 2.1 , ITIL 2011
industry best practices, including COBIT ® 5, TOGAF ® 9.1, ArchiMate ® 2.1 , ITIL 2011
Business and IT Transformation Suite Business Governance, Enterprise IT Portfolio ERP Process Process Risk and
Business and IT Transformation Suite
Business
Governance,
Enterprise
IT Portfolio
ERP Process
Process
Risk and
Architecture
Management
Management
Analysis
Compliance
Collaboration Platform
Accelerators
Integration Modules
Communication Modules
Integrated Learning Center

Uniquely, the iServer collaboration platform consolidates and enhances the de facto Microsoft technologies of Microsoft Office and Visio to support core domain specific solutions.

and enhances the de facto Microsoft technologies of Microsoft Office and Visio to support core domain
and enhances the de facto Microsoft technologies of Microsoft Office and Visio to support core domain
and enhances the de facto Microsoft technologies of Microsoft Office and Visio to support core domain
and enhances the de facto Microsoft technologies of Microsoft Office and Visio to support core domain
and enhances the de facto Microsoft technologies of Microsoft Office and Visio to support core domain

Why is the iServer Collaboration Platform different?

Why is the iServer Collaboration Platform different? iServer Repository and Explorer iServer turns single-user Microsoft

iServer Repository and Explorer

iServer turns single-user Microsoft Visio into a dynamic multi-user platform, bringing information into a central repository that supports enhanced collaboration, decision making, and analysis. The repository provides key features including role-based permissions, change management, import/ export, and search. iServer Explorer is a panel that sits within Visio, allowing users to query the repository and drag existing items onto the page when editing a diagram.

sits within Visio, allowing users to query the repository and drag existing items onto the page
sits within Visio, allowing users to query the repository and drag existing items onto the page

Ease of Use

iServer lets you use the best tried and tested tools for the job, extending Microsoft Office and Visio to provide collaborative modeling and analytical capabilities, while preserving the familiarity and ease of use of the original applications. This allows users to continue working on all the valuable, existing Microsoft content they have previously created.

Flexibility/Configurability

iServer Administrators have the control to implement and support any framework, meta-model, or notation required. This can be easily done from the user interface, and without the need for costly configuration services from the vendor.

Integrated Training and Learning

iServer comes with an embedded Learning Center, which includes product accreditation e-learning courses, online help, a host of learning resources, and newsfeed. There is also a full reporting capability on team and individual training progress.

Speed of Adoption

iServer’s familiar, easy to use environment means users can to be up and running within a week. Our dedicated consulting and support teams are on hand to offer installation and fast-start assistance; see our Professional Services for more detail.

Presentation of Content

iServer has a selection of publishing options that are unrivalled, including live web access to the repository, publishing to HTML, live document generation, and a fast publish to Microsoft PowerPoint. See our communication modules for more information.

Lower Total Cost of Ownership and Fast ROI

iServer has a significantly lower price-point than competitive products, and with the minimal training and consultancy time iServer requires, its Total Cost of Ownership is significantly less than other vendor offerings. This low cost means a quicker return of investment.

Cost of Ownership is significantly less than other vendor offerings. This low cost means a quicker
Cost of Ownership is significantly less than other vendor offerings. This low cost means a quicker
Cost of Ownership is significantly less than other vendor offerings. This low cost means a quicker

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Enterprise Architecture Capabilities

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Central Repository for Enterprise Architecture

The configured repository provides a shared environment for architecture teams to produce models and documentation. With Open Group standards provided in the EA accelerators, users can benefit from pre- configured meta-models to facilitate consistency and communication.

Generate Architecture Roadmaps

Quickly create roadmap diagrams to see the planned transition of your architecture over time. Application, Technology, and Project roadmap templates can be used to present information clearly to stakeholders, and can also be combined and interlinked to create a full picture.

Share your Architecture with Stakeholders

With the host of iServer communication modules, teams are able to share content in a clear and understandable way to a variety of different stakeholders. The use of a common language within the central repository offers an unparalleled connection between the enterprise architecture team and wider business.

Architecture Vision Architecture Business Change Architecture Management Requirements Information Systems
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Exchange Data with Other Tools and Systems

iServer facilitates the export and import of vital data to enable the documentation of enterprise architecture. iServer Diagram Exchange enables the migration of data from legacy tools, while iServer Data Exchange allows data such as objects, relationships, and meta-data from external sources to be imported into the repository, resulting in a vast reduction in time.

Assess the Impact of Change

With a range of analysis tools, users are able to perform change management on the architecture. This in-depth analysis allows organizations to reduce the risk of change through traceability across all levels of the architecture. Component level version management, with roll-back and archive features, provides a platform for architecture governance.

Accelerators available for your EA Implementation

TOGAF ® 9.1

The comprehensive TOGAF 9.1 Accelerator includes everything an organization needs to implement TOGAF. This includes a complete set of diagram and deliverable templates, implementation of, and process guidance for, the architecture development method (ADM), and support for TOGAF concepts and techniques such as Gap Analysis, TOGAF Reference Models and the Enterprise Continuum. This accelerator is fully certified by the Open Group.

ArchiMate ® 2.1

iServer provides complete support for the ArchiMate standard, including the full notation, meta-model and viewpoints (templates) as well as a number of resources. This accelerator is also certified by the Open Group, and many iServer customers use ArchiMate in combination with the TOGAF 9.1 Accelerator.

Tool Accreditation iServer user accreditation provides interactive e-Learning courses with a specific EA stream to
Tool Accreditation
iServer user accreditation provides
interactive e-Learning courses with a
specific EA stream to introduce users to
the TOGAF method as well as the
ArchiMate modeling notation.
Provided by
a specific EA stream to introduce users to the TOGAF method as well as the ArchiMate
BOOK A FREE DEMO To see iServer for yourself, sign up on www.orbussoftware.com/demo for a
BOOK A
FREE DEMO
To see iServer for yourself, sign up on
www.orbussoftware.com/demo
for a free demonstration
of iServer

Business Process Analysis Capabilities

Central Repository for Business Process Analysis

The iServer Platform provides a central repository for business analysts to collaborate on business process models and associated documentation. The BPA accelerators enable teams to choose from industry recognized standards and notations to implement structure and ensure consistency.

Share your Process Content

Processes need to be shared with business stakeholders, process owners and end users. With iServer Portal, teams have the ability to publish processes online where they can be browsed, used or reviewed by their target audience in real time.

Simulate Processes

Using iServer Process Simulator, teams can visualize their ideas for process change, analyze the impact of those changes, and compare multiple business scenarios. It also enables teams to qualify multiple possible future outcomes, determine optimal process pathways, and justify investment for change in a risk-free environment.

Improve
Improve
Completed
Completed
Control
Control

Deliverable

Deliverable x

Completed

change in a risk-free environment. Improve Completed Control Deliverable Deliverable x Completed Deliverable Deliverable x

Deliverable

Deliverable x

Generate Process Documentation

Create attractive deliverables for stakeholders using iServer Live Documents to publish live data into Microsoft Word. Training materials, process narratives, work instructions, and business requirements documents can be quickly generated and kept up to date with repository content by simply refreshing.

Import Business Processes

iServer Diagram Exchange can translate diagrams from most tools into Visio diagrams, which can then be re-used within iServer. BPMN processes can be imported via XPDL or BPMN 2.0 XML, while other diagram types and proprietary BPA tool formats are also supported, allowing migration of processes from legacy tools.

allowing migration of processes from legacy tools. Accelerators available for your BPA Implementation BPMN 2.0

Accelerators available for your BPA Implementation

BPMN 2.0

BPMN 2.0, produced by the Object Management Group, is the industry standard modeling language and notation for business processes. iServer provides complete support for the BPMN 2.0 standard, providing a set of BPMN Visio templates that have been used globally by tens of thousands since the launch of the standard.

Lean

Designed to reduce waste and kick-start business process improvement, the Lean Accelerator includes a pre-configured repository built around the DMAIC process improvement methodology. Its custom meta-model builds on the iServer BPA Solution, and includes templates and stencils for your Lean initiative.

Tool Accreditation iServer user accreditation provides interactive e-Learning courses with a specific BPA stream to
Tool Accreditation
iServer user accreditation provides
interactive e-Learning courses with a
specific BPA stream to introduce users to
the BPMN 2.0 notation as well as Lean
methods.
Provided by
courses with a specific BPA stream to introduce users to the BPMN 2.0 notation as well
courses with a specific BPA stream to introduce users to the BPMN 2.0 notation as well

Governance, Risk & Compliance Capabilities

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Central Repository for Governance, Risk, & Compliance

The ‘single source of truth’ provided by the GRC repository enables all governance, risk, and compliance information to be centrally managed and referenced within the organization.

Streamline Regulatory Compliance

Using iServer’s powerful analysis tools, the introduction of any additional regulations applied to your organization is made easy. By relating these controls to the COBIT ® 5 baseline, iServer can identify any duplication, allowing for faster integration and minimal impact on the business.

Identify & Assign Process Ownership

Pre-defined RACI matrices based on COBIT 5 best practices allow the assignment of process, issue and goal ownership across the organization, supporting the governance and control structures, and ensuring compliance.

and goal ownership across the organization, supporting the governance and control structures, and ensuring compliance.
and goal ownership across the organization, supporting the governance and control structures, and ensuring compliance.

Clarify Business Strategies

The iServer GRC repository allows users to easily view the relationships between enterprise and corporate level goals, as well as the lower level IT- related goals. The insight into business alignment allows for a holistic approach to IT management, and ensures business value is realized.

Increase Audit Efficiency

With out-of-the-box reports, guidance, and assessments accessible directly from the GRC repository, both internal and external audit efficiency can be increased substantially. This reduces business disruption often associated with IT audits.

Assess & Manage Risk

Identify, assess, control, and report on risks across your organization. The tools available as part of this Solution allow quick analysis of any GRC components to help understand the impact and traceability of Risks, Controls, Processes, and Goals.

Accelerators available for your GRC Implementation

IT Governance

Aligned with ISACA’s COBIT 5 business framework, the IT Governance Accelerator provides best practice resources, models, and guidance, including COBIT 5 Principles and a COBIT 5 meta-model. This accelerator is designed to support any organization’s IT governance efforts while also ensuring COBIT 5 compliance.

ITIL ® 2011

iServer provides a complete set of ITIL best practice process diagrams modeled in BPMN 2.0, together with supporting documentation and resources. The ITIL model is based upon the ITIL 2011 documentation, and provides diagrams, checklists, instructions, and guidance notes that span the five core ITIL disciplines.

Tool Accreditation iServer user accreditation provides interactive e-Learning courses with a specific GRC stream to
Tool Accreditation
iServer user accreditation provides
interactive e-Learning courses with a
specific GRC stream to introduce users to
the IT Governance and ITIL Accelerators.
Provided by
courses with a specific GRC stream to introduce users to the IT Governance and ITIL Accelerators.
courses with a specific GRC stream to introduce users to the IT Governance and ITIL Accelerators.

IT Portfolio Management Capabilities

Central Repository for IT Portfolio Management

The repository enables you to inventory and manage your application and technology portfolios in a single central location, capturing relevant information such as costs, lifecycle dates, ownership and health assessments.

Consolidate Your IT Portfolio

Perform portfolio consolidation analysis to identify applications which support the same business services, and the percentage by which these applications overlap. This optimization of the application and technology portfolio by consolidating duplicate or redundant applications and technology can help reduce operating costs and improve efficiency.

BOOK A FREE DEMO To see iServer for yourself, sign up on www.orbussoftware.com/demo for a
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FREE DEMO
To see iServer for yourself, sign up on
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Generate Views of the IT Portfolio

Visio views can be generated and managed directly from the repository. Roadmap templates are also available to help present how the application and technology portfolio will change over time, showing transformation in an easy to understand format. Show the increase and reduction of cost, and how applications and supporting technology are phased in and out over a certain period.

and reduction of cost, and how applications and supporting technology are phased in and out over
and reduction of cost, and how applications and supporting technology are phased in and out over

Compare Application Performance

Conduct application scoring exercises to identify your applications’ business and technical fit relative to the organization. Scoring results can be visualized through iServer Visio templates, or automatically using the APM reports provided with iServer Reporting Services.

Measure Performance Against Specific Strategic Objectives

Executive dashboards enable the CIO, architects, and other stakeholders to quickly digest key statistics, as well as drill down into more information if required. The range of reports and views provide increased visibility of the portfolio within the business, revealing how the application landscape supports key processes and functions, and aligns to business strategy.

Understand Change Across Your Portfolio

Impact Analysis visualizations can be used to identify applications using old technology components, and to assess the impact on business processes if certain applications are retired. By comparing the baseline and target libraries, metrics such as total cost change, change in total number of applications, and cost per application can be evaluated.

metrics such as total cost change, change in total number of applications, and cost per application
metrics such as total cost change, change in total number of applications, and cost per application

ERP Process Management Capabilities

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Central Repository for ERP Blueprint Definition

The iServer repository provides a shared environment for process modeling teams to capture and refine ERP process requirements, in the standard BPMN 2.0 notation, and create new ‘Blueprints’ (scenarios, processes and procedures,) for implementing or upgrading your ERP solution.

Share, Review and Validate ERP Blueprints

Use iServer Publisher and Portal modules to ensure up to date and correct Blueprints for your ERP implementation by publishing process and procedural content out to all stakeholders for direct feedback and verification, prior to live system configuration.

Generate Business Blueprint Documents Quickly and Easily

With iServer Live Documents, ERP implementation teams can generate Business Blueprint documents in minutes, populated with repository process and procedural content. As repository content changes, smart components mean Blueprint documents can be can be instantly refreshed and kept up to date.

content changes, smart components mean Blueprint documents can be can be instantly refreshed and kept up
content changes, smart components mean Blueprint documents can be can be instantly refreshed and kept up

Import and Update Blueprints from SAP ® Solution Manager

Existing business Blueprints in SAP Solution Manager can be imported into the repository via iServer SAP Connect* for customizing or updating, greatly reducing the time needed to either create new Blueprint definitions or update your current SAP Blueprint project landscape.

Deploy Blueprints into SAP Solution Manager

Complete and verified Blueprints created in iServer can be deployed directly via iServer SAP Connect* to update or create new Blueprint projects in SAP Solution Manager. This direct integration minimizes time taken to create projects on Solution Manager and avoids any errors during translation.

Accelerators available for your ERP Process Management Solution

BPMN 2.0

BPMN 2.0, produced by the Object Management Group, is the industry standard modeling language and notation for business processes. iServer provides complete support for the BPMN 2.0 standard, providing a set of BPMN Visio templates that have been used globally by tens of thousands since the launch of the standard.

SAP Blueprint

The SAP Blueprint Accelerator provides a pre-configured iServer repository to support fast identification and modeling of SAP processes. Pre-defined SAP Objects (Scenarios, Business Processes, Process Steps) and a Transaction library are available out-of-the-box, allowing for the fastest start to any Blueprint phase of the SAP implementation lifecycle.

*Available in Q1 2015

allowing for the fastest start to any Blueprint phase of the SAP implementation lifecycle. *Available in
allowing for the fastest start to any Blueprint phase of the SAP implementation lifecycle. *Available in

Communication Modules

Share repository content with key stakeholders and the wider business

iServer Portal

Allows users to share their repository content (models and documentation) online with the rest of the enterprise, improving engagement and increasing the visibility and buy-in to the work each team is doing.

iServer HTML Publisher

Create interactive websites (“publications”) by publishing repository content to HTML, increasing the visibility of content and enhancing collaboration across the enterprise. The module offers full cross- platform support including phones, tablets, and desktops, so anyone in the organization can be reached whether in the office or on the move.

iServer Live Documents

With this module, users can quickly generate customized, repository based documentation within the familiar Microsoft Word environment. The documents also refresh whenever the source material is changed, greatly reducing the time taken for teams to produce key deliverables.

iServer Reporting Services

iServer’s reporting engine is built upon Microsoft SQL Reporting Services, Microsoft’s standard reporting platform. This means business users can leverage existing skillsets to quickly and easily generate reports and engage the wider business.

iServer BPMN Web Modeler

Enables non-iServer business users to create BPMN 2.0 compliant process diagrams using a simple web-browser interface. With this simple process discovery diagramming tool, these users are able to contribute to the overall modeling efforts of the organization.

discovery diagramming tool, these users are able to contribute to the overall modeling efforts of the
discovery diagramming tool, these users are able to contribute to the overall modeling efforts of the
discovery diagramming tool, these users are able to contribute to the overall modeling efforts of the
discovery diagramming tool, these users are able to contribute to the overall modeling efforts of the
discovery diagramming tool, these users are able to contribute to the overall modeling efforts of the
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Integration Modules

Connect with established Management Systems and legacy tools

iServer Data Exchange

Easily load large quantities of data into the repository from Excel or XML sources through an easy to use import wizard. This bulk-import facility ensures huge time- saving when populating the repository, and minimizes the manual effort needed to keep iServer in sync with other tools.

iServer Process Simulator

Allows users to create powerful process simulations from models created in Microsoft Visio, the modeling interface for iServer. This provides risk-free animated visualizations which allow analysts to determine precisely which processes and scenarios will provide the best results for the organization.

iServer BPM Connect

Allows users to export Visio process diagrams for import and execution within a Business Process Management Suite (BPMS). This facilitates the automation of business processes modeled within iServer. Available from 2015.

iServer SAP Connect

Creates a bi-directional interface between iServer and SAP Solution Manager for the interchange of business processes, transactions and documentation, accelerating SAP implementations and upgrades by making use of iServer’s powerful modeling interface, web-based communication and reporting capabilities.

iServer Data Modeler Connect

Bridge the gap between Data Modeling experts and Architects by integrating data models with iServer via Microsoft Visio. Data Modeler Connect not only saves times and eliminates duplication of effort but also eliminates discrepancies between the data and architecture domains.

iServer BI Connect

Allows organizations to leverage the iServer repository as an additional data source for their existing Business Intelligence toolset, enabling stakeholders to browse iServer data dynamically for data discovery and ad-hoc reporting, via configurable dashboards in the third party BI tool.

iServer data dynamically for data discovery and ad-hoc reporting, via configurable dashboards in the third party
iServer data dynamically for data discovery and ad-hoc reporting, via configurable dashboards in the third party
iServer data dynamically for data discovery and ad-hoc reporting, via configurable dashboards in the third party
iServer data dynamically for data discovery and ad-hoc reporting, via configurable dashboards in the third party
iServer data dynamically for data discovery and ad-hoc reporting, via configurable dashboards in the third party
iServer Professional Services iServer Proof of Concept Service Orbus Software offer a free, bespoke PoC

iServer Professional Services

iServer Proof of Concept Service

Orbus Software offer a free, bespoke PoC service, for those prospective customers looking to invest in iServer. This provides the opportunity to road test iServer against the team’s requirements by using their own data.

iServer Consulting Services

Orbus Software offer a variety of consultancy packages to help get the best out of iServer, including installation, configuration, customization, and tailored fast-starts. These packages are designed to suit the customer’s specific needs, and are supported by a dedicated consultancy and support team.

iServer Support Services

As part of the iServer Global Community, users have access to unparalleled technical support in all regions. Our team of support personnel, product developers, and certified consultants are available from day one of implementation, and our satellite offices in key regions enable us to deal with local customer requirements.

day one of implementation, and our satellite offices in key regions enable us to deal with
day one of implementation, and our satellite offices in key regions enable us to deal with

iServer Training Services

Training is available in a variety of levels and formats to enable full and fast adoption of iServer. End User, Administrator, and ‘Train the Trainer’ training can be delivered in a classroom based environment either onsite or online. Our training partner, Good e-Learning, also offer iServer Accreditation online courses.

iServer Hosted Solution

Accreditation online courses. iServer Hosted Solution X The iServer platform can be offered as a fully
X
X

The iServer platform can be offered as a fully hosted, cloud-based solution. This includes a fully configured environment, without the need for onsite hardware, which can be dynamically configured and updated depending on your changing business needs.

need for onsite hardware, which can be dynamically configured and updated depending on your changing business
need for onsite hardware, which can be dynamically configured and updated depending on your changing business

Global Offices and a Selection of Customers

Global Offices and a Selection of Customers London Head Office © Copyright 2015. All rights reserved.
Global Offices and a Selection of Customers London Head Office © Copyright 2015. All rights reserved.
Global Offices and a Selection of Customers London Head Office © Copyright 2015. All rights reserved.
Global Offices and a Selection of Customers London Head Office © Copyright 2015. All rights reserved.
Global Offices and a Selection of Customers London Head Office © Copyright 2015. All rights reserved.
London Head Office
London
Head Office
London Head Office
Offices and a Selection of Customers London Head Office © Copyright 2015. All rights reserved. No
Offices and a Selection of Customers London Head Office © Copyright 2015. All rights reserved. No
Offices and a Selection of Customers London Head Office © Copyright 2015. All rights reserved. No
Offices and a Selection of Customers London Head Office © Copyright 2015. All rights reserved. No
Offices and a Selection of Customers London Head Office © Copyright 2015. All rights reserved. No
Offices and a Selection of Customers London Head Office © Copyright 2015. All rights reserved. No

© Copyright 2015. All rights reserved.

No part of this publication may be reproduced, resold, stored in a retrieval system, or distributed in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of the copyright owner.

Such requests for permission or any other comments relating to the material contained in this document may be submitted to: marketing@orbussoftware.com

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