Copyright 2007 by Morris Rosenthal
No Excerpt from "Computer Repair
with Diagnostic Flowchar's”
Power Supply
Failure Yes
Yes
screen?
Premature
power_ok
nal. Try
Select proper
voltage on rear of
power supply.
installed
‘motherboard
lead?
Proceed to He
Motherboard
Failure
chart.
New
haroware
installed”,
‘Check manual
and motherboard
silkscreen. Connect,
lead fram front panel
switch.
Power
supply
connections to
motherboard,
correct?
Replace switch
or substitute front
panel reset switch,
if available.
Remove
latest addition
land retry. Test,
replace power,
supply.
No
Remake
motherboard power
supply connections,
Either you
have a short
circuit in the case
or ageomety
problem placing en
unacceptable
stress on the
motherboard. It's
also possible that
the video adapter
\was never seated,
‘due the bracket,
postion.
Spin
‘up on other
lead?,
Powers
‘motherboard
gn bench?,
Defective
ower supply
lead or
Try drive in
test PC.
connector.
Strip system down
to video adapter only.
‘See Box A, on Conflict,
Resolution chart,
place power
supply.Video Failure
Copyright 2007 by Morris Rosenthal
Excerpt from “Computer Repair
with Diagnostic Flowcherts*
No
Monitor
power on?,
Check monitor
(power source. Make)
sure a detachable
power cord is fully
seated in the
monitor socket,
‘agjust brighiness
‘and contrast
7 Proceed to
No ive with Tive video video
new video with adapters Performance
adapter?, removed? chert
Proceed to
Motherboard
Failure
chart
In middle of
Try old adapter im
other system before
chucking,
Yes
System power
Get
binking
‘cursor
only?
Hear
a siring of
beeps?
Controls
range?
Reseat video
adapter, sacuro,
other adapters
Proceed to
Contict
Resolution
chart
YesIDE Drive
Failure
Yes __ Excerpt from
cD / DvD
chart.
Reseat IDE and
power cables.
Replace IDE cables.
if in doubt
Gelect Master/Slave oF
CS. CS requires 80
conductor IDE cablo or
‘eustom 40 wire cablo.
‘Mode,
‘Try swapping
cables and try
drive in test
PC before
trashing
No
fibbon cable
keyed?
‘Match pin 1 on
all connectors,
Replace IDE cable.
IFBIOS stil doesn't
register drive, either
motherboard controller
or drive is bad or
incompatible.
Note that serial ATA
drives use entirely
different (and generally
higher quality) cables than
older IDE drives. The
serial ATA power
connector hadn't bean
incorporated into most
ATX power supplies at
Publication time, but a
‘simple and inexpensive
acapter is available
{solate drive on
primary IDE
controller. If FDISK
stil doesn't see
drivo, the MBR may
have boon trashod
by e virus.
X-fer speed
correct?
Copyright 2007 by Morris Rosenthal
“Computer Repair
with Diagnostic Flowcharis"
cycles up,
down?
Yoo
‘Swap power
lead, try isolating
on IDE cable,
check power
management.
No
New dives
require 80
conductor cable,
‘check mode in
‘oMos.
Drive Boot and
Performance
chartCDor
Playbi
Make sure
you didn't
use any long
mounting
DVD
ack
Yes
Unplug system,
insert straightened
paper-clip, pull tray.
Copyright 2007 by Morris Rosenthal
Excerpt from "Computer Repair
with Diagnostic Flowchar's”
IDE Drive,
Failure
Orive
vibrates,
noisy?
patch cable
from drive to
sound card or
motherboard.
Eject end re-
‘mount. Try another
disc, Check drive
mounted level with
4 screws.
Burner
problem?
Proceed to
Recording
Problem.
Problem
undetermined
Change CMOS
boot sequence,
Laugh at
‘olf, pick right
rive.
Elean disc with
scratches,
flannel, check for
Isolate on
secondary IDE,
‘hares IDE
Try other
diagnostic,
het,
re-spin drive, try
CD in test PC.
Manager
Proceed to
Conflict
Resolution,
cable?,
Replace IDE cable,
(change BIOS mode, try
drive in test PC.Modem Failure
Yes
Confirm ISP's
phone number,
area code and
prefix for outside
line.
Confirm user
Connect
atlowered
speed?
Get valid user
name, password
from ISP,
Eliminete
house phono
wiring by
testing wit €omnect
long extension todifioront >¥°S
to exterior Isp?
telco network Check mocem
box, if present. Try direct ine standards and
or new modem, brands supported
with ISP.
Copyright 2007 by Morris Rosenthal
Excerpt from "Computer Repair
with Diagnostic Flowcherts*
Tn Windows, goto
Control Panel >
Modems >
Diagnostics, select
modem and More
Info. A port in use
error is usually cue
to software confit.
Yes
Dovico
‘Manger report
problem?
Pass
‘OS modem!
test?
No,
Can't
negotiate
connex?,
No
Vos
Connect
line jack on
modem.
Best driver
installed?
Downioad
latest driver
Yes from web.
Proceed to
Contict
Resolution,Sound
Failure
(Control Penel for
Windows PCs)
and test clips,
External
speakers.
owered?,
Yes
Plugin speaker brick
(transformer), except for USB
and old battery speakers.
External
‘volume dials
up?
Yes
Copyright 2007 by Morris Rosenthal
Excerpt from ‘Computer Repair
with Diagnostic Floweharts"
Download latest
‘Manager register driver from Internet.
‘Tum up external
‘contro's on speakers,
old sound cards,
notebook PCs,
“Any “to
“7 in Device
Register
with video.
Proceed to
Conflict
Resolution,
OS compatibility issue or
‘motherboard hardware problem.
Disable motherboard sound in
jack connected
correct port (non-
USB ony). 3D
sound caro, use
front speakers
No
Problem
with music
Ds only?
Yes
‘side from the mixer
panel, the OS, sound
capable devices, and 3rd
party software may all have
incividual volume controls.
Watch for “mute” boxes
checked
Hardware
(Check speakers, paich|
cables, sound card on
test-bed system
Proceed to
CD or DVD
Playback