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  • Communication Skills For The 21st Century

    Transféré par

    billpaparounis
    14 vues2 pages
    This document outlines a 4-session course on communication skills for the 21st century. Session 1 focuses on understanding workplace presentations, including characteristics of great communicators and overcoming nerves. Session 2 is about preparing presentations, such as clarifying the purpose and choosing a structure. Session 3 covers delivering presentations, with topics like body language and involving the audience. Session 4 teaches mastering professional techniques, like using technology and handling difficult situations. Practical activities are incorporated into each session to apply the principles.

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    communication

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    Communication Skills for the 21st Century

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    This document outlines a 4-session course on communication skills for the 21st century. Session 1 focuses on understanding workplace presentations, including characteristics of great communicators and overcoming nerves. Session 2 is about preparing presentations, such as clarifying the purpose and choosing a structure. Session 3 covers delivering presentations, with topics like body language and involving the audience. Session 4 teaches mastering professional techniques, like using technology and handling difficult situations. Practical activities are incorporated into each session to apply the principles.

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    © All Rights Reserved
    Téléchargez comme PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    14 vues2 pages

    Communication Skills For The 21st Century

    Transféré par

    billpaparounis
    This document outlines a 4-session course on communication skills for the 21st century. Session 1 focuses on understanding workplace presentations, including characteristics of great communicators and overcoming nerves. Session 2 is about preparing presentations, such as clarifying the purpose and choosing a structure. Session 3 covers delivering presentations, with topics like body language and involving the audience. Session 4 teaches mastering professional techniques, like using technology and handling difficult situations. Practical activities are incorporated into each session to apply the principles.

    Droits d'auteur :

    © All Rights Reserved
    Téléchargez comme PDF, TXT ou lisez en ligne sur Scribd
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    sur 2

    AUSTRALIAN

    LEADERSHIP
    FOUNDATION

    Communication Skills for the 21st Century


    This practical course is designed to train staff in effective workplace communication. The
    course will be fast paced in delivery with a significant part of each session comprising activities to apply the principles.
    It will be fast paced in delivery.

    Course Outline
    Session 1: Understanding Workplace Presentations:






    Characteristics of great communicators


    The elements of effective communication
    Understanding your audience
    Seating structures and room setup
    Starting well: the critical minute
    Overcoming nerves
    Steps to effectiveness

    Practical activities:
    The walk-on
    Body language check
    Reading for clarity
    Session 2: Preparing your Presentation:






    Clarifying your purpose


    The anatomy of a message
    Choosing the right structure
    Balancing information & application
    Preparing and using notes
    Finding and using illustrations
    Reinforcing your point

    Practical activities:
    The intro
    Utilising props
    Visual communication

    Australian Leadership Foundation Ltd leadership.org.au


    Suite A39 Level 4, 24 Lexington Drive Norwest Business Park
    PO Box 7702 Baulkham Hills Business Centre NSW 2153 Australia
    P: (+61 2) 8824 3422 E: info@leadership.org.au

    AUSTRALIAN
    LEADERSHIP
    FOUNDATION
    Session 3: Delivering your Presentation:






    Dress and appearance


    Body language and gestures
    Avoiding non-words and presenting with clarity
    The 3 Ps: Posture, pace and the pause.
    Multi-modal communication
    Involving your audience and using activities
    Powerful beginnings and endings

    Practical activities:
    Making a point
    Impromptu minute
    The close
    Session 4: Mastering Professional Presentation Techniques:






    Reading and responding to your audience


    Using PowerPoint and technology
    Incorporating humour
    Structuring your session and managing your time
    Facilitation techniques and handling questions
    Dealing with difficult situations
    Pathways to progress

    Practical activities:
    Handling questions
    Creative communication
    The mini speech

    Australian Leadership Foundation Ltd leadership.org.au


    Suite A39 Level 4, 24 Lexington Drive Norwest Business Park
    PO Box 7702 Baulkham Hills Business Centre NSW 2153 Australia
    P: (+61 2) 8824 3422 E: info@leadership.org.au

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