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WORK EXPERIENCE
IT Security Engineer
Systems Administrator
Port Security - October 2010 to November 2011
Responsibilities
Installing new computer systems & connecting them to LAN.
Managing Cisco Catalyst Switches
Configuring & Troubleshooting, Port Security, VLAN, STP, RSTP, BPDU
Installing the OS and the support software as per the guidelines of the organization.
Educating users on precautionary measures for frequently arising system concerns.
Providing users information about the company policy for usage of each software.
Preparing reports for the serviced support calls and forwarding the same to the supervisor.
Assisting more than 850 end users as Front-line support engineer.
Taking up additional tasks and bringing the same to closure.
Resolving duties assigned well within the defined SLA's.
EDUCATION