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To: Human Resource Director

Dear Mrs. Lia,

Based on appellation from you on Friday November 13th 2009, for convoke
an interview.

In this opportunity here with apply for that job as your signify to me.

I am Indonesian of 21 years old and still collaged at JAKARTA TOURISM


ACADEMY 5th semester.

I am young energetic hard working who is willing to be fully responsible for


any jobs which given to me. I have good communication skill in English
both oral and written. I also a fast learner, result oriented and easily adapted
with surroundings.

I have gained some experience for hospitality and tourism industry in,
LE GRANDEUR HOTEL, KELAPA GADING SPORT CLUB, MENARA
PENINSULA HOTEL, MILLENNIUM SIRIH HOTEL JAKARTA,
SHANGHAI BLUE RESTAURANT AND LOUNGE a property of TUGU
HOTELS, and RESTAURANT REMPAH REMPAH.

I am looking forward to hearing from you, thank you.

Yours sincerely,

Saleh Arifin
Personal Details

Gender : Male
Age : 21
Date of Birth : 3-Jul-1988
Marital Status : Single
Nationality : Indonesia
Ethnicity : Javanese
Religion : Moslem
Work Authorization Status: Authorized to work in Indonesia

Country of Residence : Indonesia


Residential Status : Living with Family
No. of Children : 2
Owned Vehicle : Motorbike
Owned Credit Card : None
Address : jl.purwodadi no.29 menteng central Jakarta DKI
Jakarta
Province : DKI Jakarta
City : Jakarta
Postal Code : 10310
Contact Number :
Home : jl. purwodadi no.29 menteng

Mobile : 0813 8221 3477


021 96601025

Email Address : Ale_alfarizi@yahoo.com


Education and Professional Qualification

Highest Academic: Jakarta Tourism Academy, 5th semester on annual leaf


Qualification : Hotel management

• 2006 – Present, Jakarta Tourism Academy


Hotel management, on 5th semester
• 2003 - 2006, SMIP Tri Tunggal Nusantara
Tourism and hotel accommodation
• 1999 - 2002, SLTPN 1 Losari Brebes
• 1993 - 1999, SDN 1 Losari Brebes

Professional Qualification and Certification:

• certificate of hotel competency


• certificate of table manner
• certificate of on the job training
• certificate of mastery Microsoft words, excel and point

Summary of Skills in hospitality

1. RESTAURANT

Able in restaurant operational as restaurant supervisor:

• Participates in the recruitment, selection, and training of staff


• Supervise and schedule food and beverage staff
• Ensure customer satisfaction
• Resolve customer complaints, as well as internal conflict amongst staff
• Order and maintain inventory control costs
• Etc

2. HOUSEKEEPING

Able housekeeping section as floor supervisor:

• Supervise work activities of cleaning personnel to ensure clean, orderly, and


attractive rooms in hotels, hospitals,
• Educational institutions and similar establishments.
• Assign duties, inspect work, and investigate complaints regarding
housekeeping service and equipment and take corrective action.
• May purchase housekeeping supplies and equipment,
• Take periodic inventories, screen applicants, train new employees, and
recommend dismissals.
Work experiences

- Rempah Rempah Restaurant


Position : Floor Section Head
Period : July 2009 at present
Job Duties :
• Supervises and coordinates activities of dining-room employees engaged in
providing courteous and rapid service to diners,
• Schedules dining reservations, Arranges parties for patrons,
• Adjusts complaints regarding food or service,
• Hires and trains restaurant employees,
• Plan and execute details for banquets [stewards and banquet],
• Supervise waiter/waitress, are designated Captain Waiter,
• Order and maintain inventory control costs

- Shanghai Blue 1920 Restaurant and club (a property of TUGU HOTELS group)
Position : Senior Waiter
Period : March 2007 – June 2009
Job duties :
• Helps head floor to coordinates activities of dining-room employees engaged in
providing courteous and rapid service to diners,
• Greets guests and escorts them to tables,
• Scheduling staff , dining reservations, Arranges parties for patrons,
• Adjusts complaints regarding food or service,
• Helps head floor to Plan and execute details for banquets

- Millennium Sirih Hotel Jakarta


Position : Room Attendant
Period : July 2006 – February 2007
Job duties :
• Stock and sort supplies
• Vacuum, clean, dust and polish guest rooms
• Make beds, change sheets, remove and replace used towels and toiletries
• Deliver and retrieve items on loan to guests e.g. iron and ironing boards
• Ensure security of guest rooms and privacy of guests
• Perform rotation cleaning duties (e.g. steam clean carpets) as required

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