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Product

Title

Part Number

FreeFlow
Accxes
Controller

FreeFlow Accxes
Controller Service Manual
for YKE/YKE-N/FRX/LVX/UXC

701P49624

Status

Date

Re-issue
Change Highlights:
Change highlights include:
Updated the service manual to support the Dell Optiplex 760 (UXC) FreeFlow Accxes
Controller.

July 2009

FreeFlow Accxes Controller Service Manual


for YKE / YKE-N / FRX / LVX / UXC
701P49624
July 2009

2009 Xerox Corporation. All rights reserved. Xerox, and the sphere of connectivity design, FreeFlow, FreeFlow Access Print Server, YKE, YKE-N, FRX,
LVX, UXC, 8850, 510, 721, 6030, 6050, 6050A, 6204 and 6279 are trademarks of Xerox Corporation in the United States and/or other countries.
XEROX and all Xerox product names mentioned in this publication are trademarks of XEROX CORPORATION. Other company trademarks are also
acknowledged, including:
Microsoft Windows is a trademark of Microsoft Corporation in the United States and/or other countries.
Adobe, PostScript, PostScript3, and PostScript Logo are trademarks of Adobe Systems Inc.
HP, HPGL, HPGL/2, and HP-RTL are registered trademarks of Hewlett-Packard Corporation. All product/brand names are trademarks or registered
trademarks of the respective holders.
AutoCAD is a registered trademark of Autodesk, Inc. Copyright 2009 Autodesk, Inc. All rights reserved.
Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.

Revision Control List


Product

Title

Part Number

Date

FreeFlow Accxes Controller

Service Manual

701P49624

7/2009

Revision Control List


Product

Title

Part Number

Date

FreeFlow Accxes Controller

Service Manual

701P49624

7/2009

Page No.

Rev.

All Pages Dated 7/2009

Introduction
About this Documentation ...............................................................................................
Organization....................................................................................................................
How to Use This Manual .................................................................................................

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iii
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Introduction

Introduction

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About this Documentation

Organization

This manual is part of a documentation system that includes the training.

This manual consists of eight sections. The title and description of each section are listed
below.

This manual contains Repair Analysis Procedures (RAPs), Repair Procedures, Adjustment
Procedures, Parts List, Diagnostic Procedures, Installation Procedures, Wiring Data, Block
Schematic Diagrams (BSDs), and Accessories.

Section 1. - Service Call Procedures

This manual enables the Service Representative to repair the YKE, YKE-N, FRX, LVX, and
UXC controllers.

Call Flow

Initial Actions/ System Checks

Consult the software release notes for updates to software functionality.

Workstation Checkout Procedure

System Checkout/Final Action

This section contains the following:

Call Flow
The Call Flow Procedure is a list of activities to be performed on each service call.
Initial Actions/ System Checks
This procedure identifies how to collect the data necessary to decide how to proceed with the
service call. It classifies the problem and refers you to the appropriate RAP.
Workstation Checkout Procedure
This procedure is designed to ensure that the controller is correctly set up to run and communicate with other elements. It consists of a series of connection checks, configuration test prints,
PING tests, and tests made from a laptop PC.
System Checkout / Final Action
The purpose of this procedure is to record the media feet count and to make a record in the
system log book of the service activities that were performed. The Final Action is designed to
ensure that the print is produced correctly and to ensure that image quality is within specification.

Section 2. - Repair Analysis Procedures (RAPs)


This section contains the Repair Analysis Procedures (RAPs) necessary to repair the faults.
When using a RAP, always exit the procedure when the fault is fixed. Do not perform the
remaining steps.

Section 3. - Image Quality Repair Analysis Procedures (RAPs)


This section is not presently used.

Section 4. - Repair / Adjustment


This section contains the repair and adjustment procedures for the controller.

Section 5. - Parts List


This section contains the detailed Parts List for the controller.

Section 6. - General Procedures


This section contains Diagnostic Procedures, Installation Procedures, and General Information, which includes Product Specifications for the controller.

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Introduction

About this Documentation, Organization

Section 7. - Wiring Data

How to Use This Manual

This section contains Plug/ Jack Location Index, Plug/ Jack Location Drawings, and the BSDs.

The Service Call Procedures will direct you to the appropriate Section of the Service Manual.

Section 8. - Accessories

You should begin the service call with the Call Flow Procedure. From there, you will be referred
to Initial Actions/ System Checks Procedure.

This section contains accessories added to the customer configuration.

From the Initial Actions/ System Checks Procedure you are referred to Section 2, Repair Analysis Procedures.
When you have made a repair, always go to the Call Flow Procedure to finish the call.

Introduction

Organization, How to Use This Manual

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1 Service Call Procedures


Call Flow Procedure........................................................................................................
Initial Actions / Systems Checks .....................................................................................
System Checkout / Final Actions ....................................................................................
Workstation Checkout Procedure ...................................................................................
Test Print Error Codes ....................................................................................................
Printing an Error or Warning Page ..................................................................................
Error Messages...............................................................................................................
Normal Boot Messages...................................................................................................

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1-4
1-5
1-6
1-7
1-8
1-12
1-15

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Service Call Procedures

Service Call Procedures

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Call Flow Procedure


Procedure
The call is for installation or upgrade.
Y
N
Perform the following:
1. Go to Initial Actions / Systems Checks.
2.

Go to System Checkout / Final Actions.

Go to Controller Installation for YKE/YKE-N/FRX/LVX/UXC, then Connecting to a Network 88xx/510, or Connecting to a Network - 721p or Connecting to a Network - 6030/6050 or Connecting to a Network - 6050A, Connecting to a Network - 6204 or Connecting to a Network 6279.

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Service Call Procedures

Call Flow Procedure

Initial Actions / Systems Checks


Perform the following:
1.

Go to Power On Self Test (POST) in Section 2 of this service manual and use the System
Lights, Diagnostic Lights, and Beep Codes to troubleshoot.

2.

If the printer is an 8825, 8830, 8850, or 510 and the Printer Control Panel displays Status
Code E701, go to E701 Fault Code RAP.

3.

If the printer is a 721p and no test print is made on initial power on, go to No Test Print
RAP.

4.

Review the Printer Configuration Test Print for controller error codes. If a controller error
code is found, go to Test Print Error Codes, located later in this section.

5.

Review the Printer Configuration Test Print for Printer Status Codes. If a Printer Status
code is found, go to Status Code Entry Chart in Section 1 of the Printer Service Manual.

6.

Review the Printer Configuration Test Print for enabled Features. If a disabled feature is
found where the feature should be enabled, go to Section 2, Feature Not Enabled RAP.

Service Call Procedures

Initial Actions / Systems Checks

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System Checkout / Final Actions


Procedure
1.

If the system is a 721p, 510, 8825, 8830, 8850, 6030/6050/6050A, 6204 or 6279 with
Scan System configuration, make a copy from the scanner.

2.

If the system is connected to the network, ask the customer to submit a file for printing to
the controller over the network.

Prints are delivered to the exit tray.


Y
N
Refer to the Workstation Checkout Procedure to begin your repair.
Evaluate the prints using Print Quality Definitions in the Printer Service Manual, Section 3.
The print quality is acceptable.
Y
N
Refer to the print defect definitions in the Printer Service Manual, Section 3 and go to the
appropriate print quality RAP.
Perform the following:
1. Clean the exterior of the printer and controller.
2.

Provide print samples to the customer.

3.

Record all activities in the Service Log.

4.

Record the Print Count Readings on the Service Call Report.

5.

Give appropriate credit to the Customer.

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Service Call Procedures

System Checkout / Final Actions

Workstation Checkout Procedure


Description
Additional network troubleshooting information is provided in the Lost Connection to Network
RAP in Section 2.

Initial Actions

Check that all connectors are seated correctly at the controller.

If the system is a 8825 or 8830 DDS, 8850DS, 510, 721P, 6030/6050/6050A, 6204 or
6279 configuration:
1.

Check that the IEEE1394 cable from the scanner is connected to the scanner connector on the controller.

2.

Check that the scanner power switch is turned on.

3.

Check the scanner LED for a P.. If a P. is not displayed, disconnect then reconnect the IEEE1394 cable.

The Configuration Test Print provides troubleshooting information that will be used later.
Check that the communication parameters are set correctly.

Acquire the workstation TCP/IP parameters using either IPCONFIG (Windows NT,
Win2K, and WinXP or WINIPCFG (Windows 95 & 98), at a DOS or command prompt.

D
Ask to replace the workstation with your laptop on the network. Connect the
network cable to the laptop NIC. Use the same TCP/IP parameters on the laptop PC as the workstation. Access the Command prompt (MS-DOS Prompt).
PING the controller IP. The PING command FAILS to receive replies.
Y
N
Send a print file from the latest FreeFlow Accxes Service Tools CD using
the WebPMT or Document Submit Tool. The laptop successfully produces prints over the network.
Y
N
Establish a Serial Connection with the controller and login using the
service username and password (see Service Login). Type testPrint
and press the <ENTER> key. A hardcopy is produced by the
engine.
Y
N
Check the boot spew for an error message. Refer to Error Messages in Section 1. Inform the customer the network is suspected bad.
Inform the customer there is a problem with the network.
Inform the customer there is a problem with the workstation.

Procedure
Inform the customer there is a problem with the network.

A known good file is submitted from the workstation. The new file prints OK.
Y
N
The network configuration of the workstation is suspect. The network protocol is anything other than TCP/IP.
Y
N
Obtain the IP address for the controller from the Configuration Test Print. Ask the
customer to use the PING function to test the connection to the controller. The
PING command receives replies.
Y
N
Ask the customer to enter the PING command on the command line to test the
workstation IP address acquired in the initial actions. The PING command
receives replies.
Y
N
Inform the customer the workstation network interface is suspected bad.
Ask the customer to PING the router (gateway) listed in the Configuration Test
Print. The PING command receives replies.
Y
N
Inform the customer the gateway is suspected bad.

There is a Post Error Code displayed on the Controller LED Display.


Y
N
The 10/100/1000 Ethernet port LEDs are on.
Y
N
Go to the Lost Connection to Network RAP in Section 2.
Connect a Laptop to the serial port on the controller, and enter the Diagnostics,
and reboot the controller, but do not stop the autoboot. Check the boot spew
for an error message. Refer to Error Messages in Section 1.
Refer to the Power On Self Test (POST).
Connect a Laptop to the serial port on the controller, and enter the Diagnostics (Serial
Connection). Check the boot spew for an error message. Refer to Error Messages in Section 1. Inform the customer that the network is suspect.
Inform the customer the old file is corrupt.

Obtain the IP address of another device on the same segment of the network.
Ask the customer to PING the other device. The PING command receives
replies.
Y
N
Inform the customer that a segment of the network is suspected bad.

Service Call Procedures

Workstation Checkout Procedure

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Test Print Error Codes

Table 1 Test Print Error Codes


Description of Test Being
Performed

What To Do About Printed Error


Code

50000003
50000004
50000005
50000006
50000007
50000009
5000000A
5000000B

Unexpected internal software or


hardware failure

Switch off the system power. Check


cables. Switch on the system
power.

50000008

Scanner media jam

Manually remove document if necessary. Rescan the document if


necessary. Power off and power on
the system if subsequent scans
fails to print.

50000011

An unexpected error occurred sav- Rescan document. Power off and


ing the scanned image to disk.
power on the system if subsequent
scans return the same error.

50000012
50000013

Scanned documents have filled all


available memory.

Retrieve and delete images from


hard disk. Rescan document.

What To Do About Printed Error


Code

50000014

No room in memory to begin storing scanned document.

System configuration changed. It


No action necessary if scanner has
was last configured as a printerbeen removed from the system.
copier, but no scanner was
detected during this power-on boot
sequence.

Wait for previously scanned images


to finish being processed and
saved to disk.
Rescan document.

50000015

Job Spooler limit has been


reached.

Wait for the active job to complete.

50000016

Invalid system configuration. A


scanner was detected but no hard
disk drive was detected.

Set/Build maximum number of


pages has been exceeded.

Print the current set and pickup


where it left off as a new set.

50000017

FTP Transfer Failed.

Check destination settings on the


WebPMT Scan Destination Page.
Validate that the FTP server is running properly.

Controller firmware supports the printing of the Error Code Log as part of the information contained in the Test Print. Go to Making a Test Print in Section 6 for location of Error Log information.
The information is displayed in the following format: ERROR LOG:(NNNNNNNN,CCCCCCCC)
Where:NNNNNNNN - decimal number representing the number of seconds the controller has
been powered on and running.CCCCCCCC - error code.
The first (NNNNNNNN,CCCCCCCC) pair displayed contains the total number of seconds the
controller has been powered on and running and an error code of 00000000. A maximum of 19
additional (NNNNNNNN,CCCCCCCC) pairs are displayed. The number of seconds of poweron time displayed in the additional pairs is the time at which the error occurred. The additional
pairs are displayed in order from most recent to oldest error. Restoring FACTORY DEFAULTS
or downloading a new release of firmware on the controller will clear the error codes from the
log. The total number of seconds of power-on time is reset to zero when firmware is installed.

Table 1 Test Print Error Codes


Printed Error
Code
30000000

30000001

Description of Test Being


Performed

Check the Hard Drive cables, go to


Block Schematic Diagrams.

30000002

Invalid system configuration. A


Verify that DRAM is installed corscanner was detected but less than rectly, go to REP 1.5. Install more
64 MB of RAM were detected.
RAM as is necessary.

40nnnnnn

Error reading user job account


The probable cause is that the sysnumber nnnnnn. Account has been tem was powered down while job
removed from the Hard Disk Drive. accounting software was active.
Instruct the user to wait at least 60
seconds after printing last job
before powering down the system.
The System Administrator can use
AMT to resend associations to the
printer.

50000001

The current scan has filled all avail- Remove document, press START
to print job.
able memory

50000002

The current scan and one or more


previous scans havefilled all available memory.

Printed Error
Code

Remove document. Wait for previous scans to finish printing.End the


current set if a set is in progress.
Rescan the document.

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Service Call Procedures

Test Print Error Codes

Printing an Error or Warning Page

Table 1 Error Page Messages


Error

Description

POSTSCRIPT NOT INSTALLED

PostScript feature key is not installed or PostScript initialization failed when application first
started.

POSTSCRIPT INTERPRETER
ERROR

Possible problem with the input file or controller


out of memory. Failure details from the Adobe
interpreter may be available under POSTSCRIPT ERROR on the error page.

PDF INTERPRETER ERROR

Possible problem with the input file or controller


out of memory. Failure details from the Adobe
interpreter may be available under POSTSCRIPT ERROR on the error page.

Three levels of error page generation are provided:

FILENET TILED IMAGE HEADER


ERROR

Problem with the input file.

NONE
LEVEL 1 (errors only)

FILENET BANDED IMAGE HEADER


ERROR

Problem with the input file.

LEVEL 2 (warnings and errors)

UNEXPECTED END OF FILE

Generic error for end of input data at an unexpected time given the file type. This error may be
generated if the Automatic Format Recognition
module fails to correctly identify the file format.

CALCOMP CHECKSUM ERROR

CALCOMP-specific error indicating that a CALCOMP data message has failed the checksum
test. It is generated only when the 8825/8830
DDS has the CALCOMP checksum enabled.

CORRUPTED TIFF IMAGE HEADER

TIFF-specific error indicating that the first 4 bytes


of a file identified as being in TIFF format do not
contain the values 49,49,2a,00 or 4d,4d,00,2a (all
hexadecimal values). For the Navy TIFF (a.k.a
NIFF or NIRS), the valid byte sequences are
49,49,4e,31 or 49,49,4e,32 or 4d,4d,31,4e or
4d,4d,32,4e (all hexadecimal values).

PRINTER MEMORY ALLOCATION


ERROR

This error indicates that the real-time operating


system supporting the controller software modules failed to satisfy a memory request allocation.
This may indicate corruption of controller internal
structures or memory leaks.

NO SPACE IN NONVOLATILE STORAGE

Accxes internal software error. FTP debug log


files from the controller; forward files to engineering team.

INVALID ACCOUNT OR USER ID

Job accounting is enabled and the account or


user ID specified with the job was invalid. Resend
association from AMT if the specified account and
user IDs appear to be correct.

The controller can be configured to optionally print an error or warning page when a problem is
detected during the processing of a job. Typical processing errors include interpreter errors,
out-of-system-memory errors, etc. The creation of error pages is controlled by a printer parameter configured from the printer operator control panel menu <SETUP PRINTER><ERROR
PAGE> or via the Web Printer Manager Tool. The error page will print on the same media type
that is specified for the current job. The size of the media used is cut to fit the size of the error
page in length. Note that the error page does not replace the failed job in the job stream; it is
printed immediately following the job in error. If collation is enabled, the error page will be
printed first since the page flow is reversed.
In general, whenever error and/or warning pages are printed, there is a high probability of
some type of customer file format problem.

By default, the controller is set to error page LEVEL1. The error page does not replace the
failed job in the job stream. The error page is queued to the job scheduler as the highest priority job. One or more jobs could print ahead of the error page if those jobs were already interpreted and rasterized for printing.
The Error or Warning page includes the following information:

Job ID

Job Name (if available)

The Jobs processing parameters (the associated page and job parameters)

The error or warning number and a short descriptive error string

A list of Warning Page messages and of Error Page messages appears on the following
pages.

Error Page Messages


The following error messages appear on the controller generated Error page if the plot file contained a fatal error. The corresponding Data Format Interpreter was not able to recover from
the error and stopped interpreting the job at the time the error occurred. A partial plot may be
generated if the error was preceded by plotting instructions which caused something to be
drawn. Otherwise, the printer will not eject a blank sheet1. The controller will generate an error
page if Error Level 1 or 2 are enabled at the processing Setup Menus. The following table is
sorted alphabetically.
Table 1 Error Page Messages
Error

Description

NOT ENOUGH RESOURCES FOR


POSTSCRIPT

Memory, hard disk, or Accxes software problem.


Use a Serial Connection to view the Accxes boot
spew for specific errors.

Service Call Procedures

Printing an Error or Warning Page

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Table 1 Error Page Messages

Table 1 Error Page Messages

Error

Description

Error

Description

UNSUPPORTED DATA FORMAT

The file format was recognized, but is not currently supported by Accxes. The submitted file
may not be a valid Accxes data format. If the file is
a valid Accxes data format, this error may be due
to a missing license for a specific format.

CONTROLLER FIRMWARE DOWNLOAD SYNTAX

Firmware download file was recognized by


Accxes, but is for a device (scanner, controller,
IOT) that Accxes does not understand. Verify that
download file is correct for the device being
updated.

UNSUPPORTED TIFF TAG/MODE

TIFF-specific error indicating that a TIFF tag has a


value not supported in the TIFF 6.0 Specification
or not implemented by controller. This includes
unsupported compression modes (LZW and
JPEG).
NOTE: LZW is supported in V12.1 and later.

SCANNER FIRMWARE DOWNLOAD


SYNTAX

Firmware download file was recognized by


Accxes, but contains errors. Verify that download
file is not corrupt and is correct for the scanner
being updated.

IOT FIRMWARE DOWNLOAD SYNTAX

Firmware download file was recognized by


Accxes, but contains errors. Verify that download
file is not corrupt and is correct for the IOT being
updated.

IOT LANGUAGE DOWNLOAD SYNTAX

Firmware download file was recognized by


Accxes, but contains errors. Verify that download
file is not corrupt and is correct for the IOT being
updated.

FIRMWARE DOWNLOAD - SYSTEM


BUSY

Firmware update was sent when the system was


not idle. System must be idle to perform a firmware update.

INCORRECT CHECKSUM

Checksum of downloadable file received does not


match the checksum in the header. Check the
downloadable file and replace if necessary.

RASTER STAMP REJECTED

Immediate Image Overwrite was enabled when


you sent the stamp. Raster stamps are not supported when immediate image overwrite is
enabled.

VCGL FRAME SYNC

Accxes internal software error. FTP debug log


files from controller; forward files to engineering
team.

VCGL FRAME LIST LENGTH

Accxes internal software error. FTP debug log


files from controller; forward files to engineering
team.

INSUFFICIENT MEMORY FOR VCGL


COMMAND

Accxes internal software error. FTP debug log


files from controller; forward files to engineering
team.

UNDEFINED VCGL RASTER STAMP

Accxes internal software error. FTP debug log


files from controller; forward files to engineering
team.

ILLEGAL VCGL FONT DEFINITION

Accxes internal software error. FTP debug log


files from controller; forward files to engineering
team.

FAILED TO ALLOCATE PALETTE


STACK

Accxes rendering is out of memory. FTP debug


log files from controller; forward files to engineering team.

INSUFFICIENT OR CORRUPTED
TIFF MAG/MODE

Problem with input file. Try opening image with


TIFF viewing application.

INSUFFICIENT OR CORRUPTED
TIFF TAGS

TIFF-specific error indicating that the TIFF Data


Format Interpreter did not find essential image
information in the file. Examples of information
deemed essential are: image dimensions (line
width, number of lines), number of bits/pixel, etc.

DATA FORMAT SYNTAX ERROR

Generic error indicating that the Data Format


Interpreter could not recover from a syntax error.
This error may occur if the Automatic Format Recognition module fails to correctly identify the file
type (CALCOMP is being identified as HPGL), or
if the 8825/8830 DDS is set to a specific input
type and a different file type is submitted for printing (Setup Printer Menu is set to emulation=TIFF
and a CALCOMP file is submitted).

INTERNAL EMULATION ERROR

Generic error indicating a corrupted internal state


of the active Data Format Interpreter.

MULTIPLE STAMP DOWNLOAD

Multipage file sent as a stamp. Only single page


files are accepted as raster stamps.

STAMP NOT FOUND

Raster stamp specified via PJL with the users job


was not found on the system. Check WebPMT for
the actual stamp name. If they match, try reuploading the stamp file.

LABEL GENERATION ERROR

Accxes internal software error. FTP debug log


files from controller; forward files to engineering
team.

FATAL ERROR IN FIRMWARE DOWN- Problem with the firmware download file.
LOAD
FIRMWARE DOWNLOAD SYNTAX GENERAL

Firmware download file was recognized by


Accxes, but contains errors. Verify that download
file is correct for the device being updated.

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Service Call Procedures

Printing an Error or Warning Page

Table 1 Error Page Messages


Error

Description

POLYGON BUFFER MEMORY


ERROR

Accxes rendering is out of memory. FTP debug


log files from controller; forward files to engineering team.

POLYGON BLOCK MEMORY ERROR Accxes rendering is out of memory. FTP debug
log files from controller; forward files to engineering team.
TOO MANY POINTS IN POLYGON

Polygon is too complex for Accxes. FTP debug


log files from controller; forward files to engineering team.

INTERNAL ERROR PROCESSING


POLYGON

Accxes internal software error. FTP debug log


files from controller; forward files to engineering
team.

UNSUPPORTED JPEG FILE TYPE OR JPEG file may be corrupt or contains tags not
MARKERS
understood by Accxes. NOTE: CMYK JPEG files
are not supported by Accxes.
ERROR PROCESSING JPEG

Corrupt JPEG file or Accxes internal software


error. Try opening image with TIFF viewing application. FTP debug log files from controller; forward files to engineering team.

OS ENABLEMENT NOT INSTALLED

OS Enablement feature key is not installed on the


system. This message is for the 8825, 8830,
8850, 510, and 721.

OS AND/OR PRINT KEY NOT


INSTALLED

OS Enablement or Print Activation feature key is


not installed. This message is for the 6030 and
6050 only.

IMMEDIATE IMAGE OVERWRITE


FAILURE

Immediate Image Overwrite failed. Run On


Demand Image Overwrite to verify that the disk is
completely clean. If the On Demand Image Overwrite fails, check the hard drive cables, and
replace the hard drive in the system if necessary.

ON-DEMAND IMAGE OVERWRITE


FAILURE

On Demand Image Overwrite failed. Try it one


more time. If it fails a second time check the hard
drive cables, and replace the hard drive in the
system if necessary.

NOTE: 1 Both supported vector languages (HPGL and CALCOMP) specify that the pendown operation must cause a mark on paper mimicking the shape of a pen. Such a mark will
cause a partial plot to be generated.

Service Call Procedures

Printing an Error or Warning Page

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Warning Page Messages

Table 2 Warning Page Messages

The following warnings appear on the controller generated Error page if the plot file contained
some minor error. The corresponding Data Format Interpreter was able to recover from the
error and there should be some hardcopy output. The controller will generate an error page
with these messages only if Error Level 2 is enabled at the processing Setup menus. The following table is sorted alphabetically.
Table 2 Warning Page Messages
Warning

Description

UNSUPPORTED HPGL COMMAND

The file contains a HPGL command which is not


supported (neither with full implementation, nor as
a NO-OP). The controller supports all the HPGL
commands implemented by the HP 758x and
DesignJet 600/650, according to the HP documentation.

Warning

TOO MANY CGM PATTERN STYLE


DEFINITIONS

CGM-specific error indicating that the file


attempted to define more than 64 patterns.

UNSUPPORTED CGM ARGUMENTS

CGM-specific error indicating that the values/


types of the arguments for the current command
are not supported by the command definition.

CORRUPTED JPEG HEADER OR


MARKERS

JPEG file may be corrupt or contains tags not


understood by Accxes. NOTE: CMYK JPEG files
are not supported by Accxes.

INSUFFICIENT OR CORRUPTED
JPEG DATA

JPEG file may be corrupt or contains tags not


understood by Accxes. NOTE: CMYK JPEG files
are not supported by Accxes.

UNSUPPORTED HP-RTL COMMAND The file contains a HP-RTL command which is not
supported (neither with full implementation, nor as
a NO-OP). The controller supports all the HP-RTL
commands implemented by the DesignJet 600
and implements a subset of the HP-RTL commands for the DesignJet 650 and NO-OPs the
others.
UNSUPPORTED ARGUMENT(S)

HPGL-specific error indicating that one (or more)


HPGL commands had too many or incorrect arguments.

DATA FORMAT SYNTAX ERROR

Generic message for any type or syntax error


encountered in any data format. The Data Format
Interpreter re-synchronizes on the next correct
command.

NUMERIC OVERFLOW

HPGL-specific error indicating that one (or more)


HPGL commands had arguments with too many
digits. The current controller number range is 1073741824 to 1073741823 with a maximum of 6
decimal digits.

UNEXPECTED CALCOMP EOM

CALCOMP-specific error indicating that the CALCOMP EOF byte was encountered in an unexpected position (e.g. in the middle of a command).

Description

TOO MANY CGM HATCH STYLE DEF- CGM-specific error indicating that the file
INITIONS
attempted to define more than 32 hatch styles.

FILENET GRAYSCALE DATA UNSUP- Multi-bit filenet file received. Accxes only supports
PORTED
single-bit filenet.
CGM ILLEGAL NUMBER OF ARGUMENTS

CGM file is corrupt or possibly a version not supported by Accxes.

ILLEGAL CGM VERSION

CGM file may be a version unsupported by


Accxes.

ILLEGAL COMMAND IN CURRENT


CGM STATE

CGM-specific error indicating that the current


command is illegal for the current state of the
CGM parser state machine (per ISO standard).

TOO MANY CGM LINE STYLE DEFINITIONS

CGM-specific error indicating that the file


attempted to define more than 32 line styles.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
1-11

Service Call Procedures

Printing an Error or Warning Page

Error Messages
Error Messages assist the CSE in troubleshooting the controller and can be viewed by establishing a Serial Connection with the controller. Error messages may be displayed during software installation, during Accxes startup/runtime, or as a result of an error at the Service Login
prompt.

Solution: The file system will automatically be repaired. A reboot may occur during this process. If the problem was due to an improper shutdown, ensure that Normal Shutdown procedures are used.

Error Message: SIOCGIFADDR on eth0 failed.


Problem: Accxes could not recognize the Ethernet interface during its initialization sequence.

Software Installation Error Messages

Cause: Usually due to an incorrect configuration of the Ethernet interface.

Error Message: Could not find kernel image: xxxxx


Problem: The FreeFlow Accxes Installation / Recovery CD can not find the boot image.

Solution: Use Viewing IP Address Using ifShow Command and Viewing Network Configuration Using netShow Command to check the status of the Ethernet interface.

Cause: Accxes was not entered at the boot: prompt.

Error Message: Accxes not starting.

Solution: At the boot: prompt, type Accxes and then press <ENTER> to start the installation.

Error Message: The package <package name> cannot be opened.

Problem: Accxes will not start.


Cause: The s key was pressed during the boot process keeping Accxes from launching.
Solution: Reboot and allow the boot process to proceed without interruption.

Problem: The automated installation procedure on the CD failed.


Cause: Bad media or a problem with the CDROM drive.

Service Login Error Messages

Solution: Perform a Media Check on the FreeFlow Accxes Installation / Recovery CD.

Error Message: shell-init: could not get current directory

1.

If the media check fails, order another FreeFlow Accxes Installation / Recovery CD.

2.

If media check passes, use another known good FreeFlow Accxes Installation / Recovery
CD, if possible. If the second known CD fails, there may be a problem with the CDROM
drive.

Error Message: No Driver Found. Unable to find any devices


for the type needed for this installation type.

Problem: The current directory is unknown.


Cause: When some directories are renamed or deleted, the current directory become invalid.
Solution: Try changing the current directory to the service accounts home directory using %
cd /home/service. Then change back to the desired directory.

Problem: OS Install/Recovery CD version 3.0 is being used to install software on an FRX controller.

Error Message: getcwd: cannot access parent directories:


No such file or directory

Cause: Installation software does not recognize the FRX hard disk drive.

Problem: The current directory is unknown.

Solution: Use OS Install/Recovery CD version 3.1.

Cause: When some directories are renamed or deleted, the current directory become invalid.
Solution: Try changing the current directory to the service accounts home directory using %
cd /home/service. Then change back to the desired directory.

Accxes Startup/Runtime Error Messages

Error Message: -bash: xxxxx: Command not found

Error Message: Your system appears to have shut down


uncleanly.

Problem: The command and/or script was unrecognized.

Problem: Startup has discovered problems with the file system.

Cause: The command was mis-typed, or the command/script no longer exists on the system.

Cause: Accxes was shutdown unexpectedly. The may be due to the a Forced Shutdown
method or a sudden loss of power to the controller.

Solution: Check the command syntax and try again. If the command syntax is correct, use
Software Recovery to reinstall the GNU/Linux operating system.

Service Call Procedures

Error Messages

7/2009
1-12

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Error Message: -bash: xxxxx: No such file or directory

Cause: The specified file does not exist or is in a different location.

Problem: The file or directory was not found.

Solution: Check the file name for proper spelling. Use the full path to the file name.

Cause: The command was mis-typed, or the file is missing from the Accxes file system.
Solution: Ensure that the required file or directory is in the current directory. If the required file
or directory is missing, use Software Recovery to reinstall the GNU/Linux operating system.

Error Message: usage: kill [ -s signal | -p ] [ -a ] pid...


kill -1 [ signal ]
Problem: Error when trying to run killAccxes.

Error Message: eth0: error fetching interface information:


Device not found

Cause: killAccxes was typed when Accxes was not running. No harm is done by doing this.

Problem: The Ethernet device configuration was not found.

Solution: Use accxesRunning script to check if Accxes is running before using killAccxes.

Cause: There is a problem with the Ethernet chip or a problem with the Accxes software.

Error Message: usage: networkConfig.pl [OPTIONS] [VALUES]

Solution: Use Software Recovery to reinstall the GNU/Linux operating system.

Problem: Error when trying to run ipset.

Error Message: cat: /etc/sysconfig/network-scripts/ifcfgeth0: No such file or directory

Cause: Wrong parameter used with ipset.

Problem: When attempting to display network information, the configuration file for the Ethernet device was not found.

Solution: See Setting IP Address Using ipset Command for correct usage.

Error Message: mount: No medium found

Cause: The file is missing from the Accxes file system.

Problem: Unable to mount CDROM drive.

Solution: Try the ifRestore command. If this does not work, use Software Recovery to reinstall the GNU/Linux operating system.

Cause: mountCD command issued; CDROM not detected.


Solution: Use ejectCD and re-try the mountCD command. If the problem persists, try the CD
in another drive if possible. If it works in another drive, there may be a problem with the
CDROM drive in the Accxes controller.

Error Message: Login incorrect


Problem: Login is not allowed.

Error Message: mount:/dev/sdb1 is not a valid block device

Cause: User name and/or password supplied to GNU/Linux was incorrect.

Problem: Unable to save or restore to a USB device.


Solution: Verify that the user name and password are correct. Make sure that the <Caps
Lock> key is off and that proper capitalization of all user name and password fields is correct.
It is possible that the passwords were somehow changed. If this password still does not work,
use Software Recovery to reinstall the GNU/Linux operating system.

Cause: One of the USB save or restore commands could not find a valid USB storage device.
Solution: Remove and re-insert the USB storage device and re-try the command. Remove
and re-insert the USB storage device in a different USB port and re-try the command.

Error Message: cat: /etc/sysconfig/system-config-securitylevel: No such file or directory

NOTE: Not all USB storage devices are compatiable with Linux.

Problem: Can not determine or set firewall settings.

Error Message: cp: cannot stat /mnt/usb/Accxes/xxxxxx


Problem: Unable to retrieve a file from a USB device.

Cause: The configuration file was deleted from the Accxes file system.
Cause: One of the USB save or restore commands cant find a file on the USB storage device.
Solution: A backup configuration file is stored on the Hard Disk Drive. Type the command:
firewallConfig.pl - r and press <ENTER> to restore the file.

Error Message: COULD NOT STAT THAT FILE: No such file or


directory

1.

Backup was not performed, or data has been erased from the USB device.

2.

There is a problem with the USB device.

3.

Backup/restore must be done to the same Accxes controller.

Solution:

Problem: The downloadCode utility could not find the requested file.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
1-13

Service Call Procedures

Error Messages

Firmware Download Error Messages

1.

Remove and re-insert the USB storage device and re-try the command.

2.

Using a PC with a USB port, see if the backup data is on the USB device. The backup
data is stored on the USB device in a directory called Accxes. Under the Accxes directory, there is a subdirectory based on the Dell serial number of the Accxes controller.

Error Message: Can not execute while Accxes is running!


Problem: Unable to run some diagnostic ulilties.
Cause: Some diagnostic utilities can not operate while Accxes is running.
Solution:
1.

Use killAccxes utility to shut down Accxes.

2.

Use reboot utility and press s and <ENTER> when prompted during the reboot to prevent Accxes from launching.

Error Message: Accxes exited with unknown status 137. Program aborted.
Problem: Accxes shuts down unxpectedly.
Cause: If killAccxes was used, this is normal. Otherwise a serious error has caused Accxes
to exit unexpectedly.
Solution: Reboot to see if the problem persists. If it persists, reboot again capturing messages
to a file. Compare the captured messages to those in the Normal Boot Messages section.

Error Message: Xerox Wide Format scanner NOT found.


Problem: Can not detect an attached scanner (Only for scanners using the Firewire PWB).
Cause: The testFirewire diagnostic did not find an attached scanner.
Solution: Follow the No Communication with Scanner RAP.

Error Message: Firewire card not found.


Problem: Can not detect a firewire card (Only for scanners using the Firewire PWB).
Cause: The testFirewire diagnostic did not find the firewire card.
Solution: Follow the No Communication with Scanner RAP.

Error Message: checkForScanner FAILED.


Problem: Can not detect an attached scanner (Only for scanners using the Firewire PWB).

Error Message: (t2650848176: tEmTask):


(t2650848176: tEmTask): <validateCD> CD Rev X.X is
GREATER THAN X.X. NOT Allowing download.
(t2650848176: tEmTask):
(t2650848176: tEmTask): This Accxes dnld requires CD
version X.X or greater
(t2650848176: tEmTask):
(t2650848176: tEmTask):
Problem: The firmware download cannot be accepted.
Cause: The firmware download requires a CD more recent than the one currently installed .
Solution: A different version of Accxes may be loaded, OR an updated OS Install / Recovery
CD installed. See the FreeFlow Accxes Compatibility chart in Section 6 for hardware/software
compatibility.

Error Message: (t2650909616: tEmTask): <validateKernel>


Kernel Mismatch! NOT Allowing download.
(t2650909616: tEmTask):
(t2650909616: tEmTask): This download file requires one
of these Linux kernels:
(t2650909616: tEmTask):
(t2650909616: tEmTask): 2.6.x-xxxx
(t2650909616: tEmTask):
(t2650909616: tEmTask): This controller has kernel:
2.6.x-xxxx
(t2650909616: tEmTask):
Problem: The firmware download cannot be accepted.
Cause: The firmware download requires a kernel other than the one installed.
Solution: A different version of Accxes may be loaded, OR load an OS Install / Recovery CD
with the required kernel and re-try the firmware download. See the FreeFlow Accxes Compatibility chart in Section 6 for hardware/software compatibility.

Cause: The testFirewire diagnostic did not find the firewire card.
Solution: Follow the No Communication with Scanner RAP.

Service Call Procedures

Error Messages

7/2009
1-14

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Normal Boot Messages


The following section lists the normal boot messages that are displayed on the Laptop PC
when the controller boots up. The messages may look slightly different depending upon the
Install/Recovery CD version loaded on the controller.

FreeFlow Accxes Install/Recovery CD Version 2.0 and below

INIT: version 2.85 booting


Welcome to Fedora Core
Press 'I' to enter interactive startup.
The base of the operating system is installed. Do not press "i" to enter interactive startup, let it
progress automatically.

(See )

GNU GRUB version x.xx (640K lower / 513517K upper memory)


The Linux bootloader has been detected. Total system memory is displayed. A list of available
Linux kernels will follow, typically Accxes has only one. The default kernel will be selected automatically.

Booting 'Fedora Core (2.6.x-xxxx)'


The Linux kernel is booting.

Checking filesystems
Checking all file systems.
The rest of the file systems are being examined.

INIT: Entering runlevel: 3


We are entering runlevel 3, a multi-user environment without a graphical user interface.

JBoss detected. Turning port forwarding on


This message will only appear on V3.0 and above of the OS Install/Recovery CD. Support for
the Java based Gen7 Web PMT is being initialized.

Kernel command line: ro root=LABEL=/ console=ttyS0,9600


or (depending upon the CD version)
Type "s <enter>" within x seconds to stop auto-run of Accxes.
A point at which Xerox service can stop the auto-execution of the Accxes application.

kernel /vmlinuz-2.6.16-1.2111_FC4 ro root=LABEL=/ console=ttyS0,9600


The kernel will output messages to the serial port (ttys0) at a baud rate of 9600.

Checking for JBOSS threads...


JBOSS not running.
Deleting /usr/java/jboss/server/default/work/jboss.web/localhost...

Intel machine check architecture supported.


Intel machine check reporting enabled on CPU#0.
CPU0: Intel P4/Xeon Extended MCE MSRs (12) available
CPU: Intel(R) Pentium(R) 4 CPU 2.80GHz stepping 04
Processor is examined and results reported. CPU speed and type are shown.

launchJBoss ID: 1888. Setting priority to 27.


run.sh: Missing file: /usr/java/jdk/lib/tools.jar
run.sh: Unexpected results may occur. Make sure JAVA_HOME points to a
JDK and not a JRE.
=====================================================================
JBoss Bootstrap Environment

hda: ATAPI 48X CD-ROM drive, 128kB Cache, UDMA(33)


The CD-ROM drive is detected.

JBOSS_HOME: /usr/java/jboss
scsi1 : ata_piix
Vendor: ATA
Model: WDC WD400JD-75HK Rev: 14.0
Type:
Direct-Access
ANSI SCSI revision: 05
The hard drive is detected. NOTE: The drives for YKE, YKE-N, FRX are SATA, not SCSI.
Fedora Core Linux reports SATA drives as being SCSI, so this is a normal result. "WDC" is the
vendor name (Western Digital), this may vary. Model and Revision number may be different
that what is shown above due to changes in hard drive models and firmware.

FreeFlow Accxes Install/Recovery CD Version 3.x

JAVA: /usr/java/jdk/bin/java
JAVA_OPTS: -Xms128M -Xmx128M -Dprogram.name=run.sh
CLASSPATH: /usr/java/jboss/bin/run.jar:/usr/java/jdk/lib/tools.jar
=====================================================================
These messages will only appear on V3.0 and above of the OS Install/Recovery CD. Support
for the Java based Gen7 Web PMT is being initialized.

(See )

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
1-15

Service Call Procedures

Normal Boot Messages

Removing device: /dev/ifV111_0/iot ... OK


Creating device: /dev/ifV111_0/iot ... OK
Removing device: /dev/ifV111_0/aha ... OK
Creating device: /dev/ifV111_0/aha ... OK
Removing device: /dev/ifP19X_0/iot ... OK
Creating device: /dev/ifP19X_0/iot ... OK
Removing device: /dev/ifP19X_0/aha ... OK
Creating device: /dev/ifP19X_0/aha ... OK
Removing device: /dev/ifP19X_0/duart ... OK
Creating device: /dev/ifP19X_0/duart ... OK
Loading module: xpcimod ... OK
Accxes-specific print/scan drivers are being loaded. Lines displayed depend upon the printer
and scanner hardware configuration. Anything other than "OK" at the end of a line may indicate
a problem.

Creating device: /dev/fxprcom0 ... OK


Creating device: /dev/fxprdat1 ... OK
Creating device: /dev/fxsccom0 ... OK
Creating device: /dev/fxscdat1 ... OK
Loading module: fxscandrv ... OK
Loading module: fxprdrv ... OK
Calling chrt on fxprWQ (PID 2055 PRI 70) ... OK
Calling chrt on fxsccomWQ (PID 2031 PRI 64) ... OK
The following device lines only appear on controllers connected to a 6204 Wide Format Solution.

Xerox Wide Format scanner found.


Validating controller<--->scanner communication
Scanner response received. length = 12 bytes.
Message type = 0x41 commandID: 0x0008 msgDataLength: 1
Command succeeded. Scanner is in APPLICATION mode.
Attached Wide Format Scanner was found and the interface is working.

Fedora Core release x (xxxxxx)


Kernel 2.6.x-xxxx on an i686
The Linux kernel is up and running.

(t4143953792: tRootTask): Exiting BOOT_linux with success.


This indicates that Accxes has initialized and is ready to process print/scan jobs.

(t3727535024: tEmTask): ------------------------------------(t3727535024: tEmTask): | Job ID: 1


Emulation: HPGL DFI
(t3727535024: tEmTask): ------------------------------------721 only: A status print is output during bootup. This is the normal banner screen.
Third Party Rendering Messages
These messages are normal and will appear sequentially but may be intersperced with other
messages. These messages will only appear on controllers that have third party rendering
enabled.
<tpr2-up.sh> Accxes running. (PID: 1952) Launching Xvfb
<tpr2-up.sh> Xvfb PID: .
<tpr2-up.sh> Waiting for Xvfb to start...
Could not init font
removing from list!
Could not init font
removing from list!
Could not init font
removing from list!
Could not init font
removing from list!
<tpr2-up.sh>
<tpr2-up.sh>
<tpr2-up.sh>
<tpr2-up.sh>
<tpr2-up.sh>

path element /usr/X11R6/lib/X11/fonts/TTF/,


path element /usr/X11R6/lib/X11/fonts/CID/,
path element /usr/X11R6/lib/X11/fonts/75dpi/,
path element /usr/X11R6/lib/X11/fonts/100dpi/,

Xvfb running. (PID: 1968) Launching imageso


Waiting for imageso to start...
imageso running. (PID: 1986)
Waiting for windu to start...
Launch complete!

(t2702846896: tEmTask): TPR2 connection failed, attempt 1 of 10.


Waiting and retrying...
(t2702846896: tEmTask): Successfully connected to TPR2 application!

FreeFlow Accxes Install/Recovery CD Version 4.0 or Later


(See )
System login:
The login screen for service and/or root accounts.

(t4143953792: tRootTask): Logging started


The first output from the Accxes application.

Service Call Procedures

Normal Boot Messages

Red Hat nash version 5.1.19.0.3 starting


Welcome to Fedora Core
Press 'I' to enter interactive startup.
The base of the operating system is installed. Do not press "i" to enter interactive startup, let it
progress automatically.

7/2009
1-16

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Checking filesystems
Checking all file systems.
The rest of the file systems are being examined.

Fedora Core release x (xxxxxx)


Kernel 2.6.x-xxxx on an i686
The Linux kernel is up and running.

Enabling INIT: Entering runlevel: 3


We are entering runlevel 3, a multi-user environment without a graphical user interface.

System login:
The login screen for service and/or root accounts.

Type "s <enter>" within x seconds to stop auto-run of Accxes.


A point at which Xerox service can stop the auto-execution of the Accxes application.

(t4143953792: tRootTask): Logging started


The first output from the Accxes application.

Checking for JBOSS threads...


JBOSS not running.
Deleting /usr/java/jboss/server/default/work/jboss.web/localhost...

(t4143953792: tRootTask): Exiting BOOT_linux with success.


This indicates that Accxes has initialized and is ready to process print/scan jobs.

Removing device: /dev/ifV111_0/iot ... OK


Creating device: /dev/ifV111_0/iot ... OK
Removing device: /dev/ifV111_0/aha ... OK
Creating device: /dev/ifV111_0/aha ... OK
Removing device: /dev/ifP19X_0/iot ... OK
Creating device: /dev/ifP19X_0/iot ... OK
Removing device: /dev/ifP19X_0/aha ... OK
Creating device: /dev/ifP19X_0/aha ... OK
Removing device: /dev/ifP19X_0/duart ... OK
Creating device: /dev/ifP19X_0/duart ... OK
Loading module: xpcimod ... OK
Accxes-specific print/scan drivers are being loaded. Lines displayed depend upon the printer
and scanner hardware configuration. Anything other than "OK" at the end of a line may indicate
a problem.

(t3727535024: tEmTask): ------------------------------------(t3727535024: tEmTask): | Job ID: 1


Emulation: HPGL DFI
(t3727535024: tEmTask): -------------------------------------

No devices need
Loading module:
Loading module:
Calling chrt on
Calling chrt on
The following device
tion.

to be created
fxscandrv ... OK
fxprdrv ... OK
fxprWQ (PID 2055 PRI 70) ... OK
fxsccomWQ (PID 2031 PRI 64) ... OK
lines only appear on controllers connected to a 6204 Wide Format Solu-

721 only: A status print is output during bootup. This is the normal banner screen.
Third Party Rendering Messages
These messages are normal and will appear sequentially but may be intersperced with other
messages. These messages will only appear on controllers that have third party rendering
enabled.
<tpr2-up.sh> Accxes running. (PID: 1952) Launching Xvfb
<tpr2-up.sh> Xvfb PID: .
<tpr2-up.sh> Waiting for Xvfb to start...
<tpr2-up.sh>
<tpr2-up.sh>
<tpr2-up.sh>
<tpr2-up.sh>
<tpr2-up.sh>

Xvfb running. (PID: 1968) Launching imageso


Waiting for imageso to start...
imageso running. (PID: 1986)
Waiting for windu to start...
Launch complete!

(t2702846896: tEmTask): Successfully connected to TPR2 application!

Xerox Wide Format scanner found.


Validating controller<--->scanner communication
Scanner response received. length = 12 bytes.
Message type = 0x41 commandID: 0x0008 msgDataLength: 1
Command succeeded. Scanner is in APPLICATION mode.
Attached Wide Format Scanner was found and the interface is working.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
1-17

Service Call Procedures

Normal Boot Messages

Service Call Procedures

Normal Boot Messages

7/2009
1-18

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

2 Repair Analysis Procedures (RAPs)


Power On Self Test (POST)............................................................................................
Feature Not Enabled RAP...............................................................................................
E701 Fault Code RAP.....................................................................................................
No Test Print RAP...........................................................................................................
Lost Connection to Network RAP....................................................................................
No Communication with Scanner RAP ...........................................................................
6204 Printer Link Down RAP ........................................................................................
6204 Communication Error RAP ..................................................................................
No 6204 Printer User Interface RAP ...............................................................................
No Communication with 6204 FX Scanner RAP .............................................................

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

2-3
2-9
2-10
2-11
2-12
2-13
2-14
2-15
2-16
2-17

7/2009
2-1

Repair Analysis Procedures (RAPs)

Repair Analysis Procedures (RAPs)

7/2009
2-2

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Power On Self Test (POST)

Table 2 UXC Power Light Indications


Power Light

The Power On Self Test (POST) performs basic functional verification tests for all of the major
hardware subsystems residing on the Controller System Board. The POST also verifies the
PCI interface logic located on the IOT Interface PWB.
The YKE, YKE-N, FRX, LVX, and UXC Controllers uses System Lights, Diagnostic Lights, and
Beep Codes to indicate hardware failures with the Controller during the Power On Self Test
(POST). As the POST executes, the System Lights, Diagnostic Lights, and Beep Codes will
indicate where a failure has occurred.

Problem Description

Suggested Resolution

Blinks Green

Controller is a sleep state.

Solid Amber

System Board may be faulty


or incorrectly installed.

Blinking Amber

A Power Supply or a System Check the Diagnostic Lights to see if


the specific problem is identified.
Board failure has occurred.

Check the Diagnostic Lights to see if


the specific problem is identified.

Diagnostic Lights
System Lights

The YKE, YKE-N, FRX, LVX, and UXC each have four diagnostic lights.

System Lights include the Power Light and the Hard Disk Drive Activity Light. Both are
mounted inside the Front Panel.

For the YKE

The Hard Disk Drive Activity Light is used to indicate when the Hard Disk is being accessed
during the POST and during normal operation. If this light does not flash during the POST or
during normal operation, a problem may exist with the Hard Disk. Check the Diagnostic Lights
for an indication of a Hard Disk failure.
The Power Light on the Front Panel can be combined with Beep Codes to indicate hardware
errors during the POST. Table 1 lists the Power Light indication with a description of the problem and a suggested resolution.
Table 1 YKE/YKE-N/FRX/LVX Power Light Indications
Power Light

Problem Description

Suggested Resolution

Solid Green

Power is on and the computer is operating normally.

No corrective action is required.

Blinks Green several times then


turns off

A hardware configuration
error exists.

Check the Diagnostic Lights to see if


the specific problem is identified.

Solid Yellow

System Board may be faulty


or incorrectly installed.

Check the Diagnostic Lights to see if


the specific problem is identified.

Blinking Yellow

A Power Supply or a System Check the Diagnostic Lights to see if


the specific problem is identified.
Board failure has occurred.

Solid Green and a A problem was detected


Beep Code during while the BIOS was executPower Up
ing.

See Beep Codes for instructions on


diagnosing the Beep Code.
Also check the Diagnostic Lights to see
if the specific problem is identified.

Solid Green
No Beep Code
Controller Locks
during power up

Check the Diagnostic Lights to see if


the specific problem is identified.

An integrated System Board


device may be faulty.

The lights are labeled A, B, C, and D and mounted next to the Back Panel Connectors.
The lights can be either yellow or green and are used to diagnose hardware errors during the
POST.
When the Controller is powered up, the patterns or codes on the lights change as the boot process completes. If the POST portion of the system boot completes successfully, all four lights
display solid green. If the Controller malfunctions during the POST process, the pattern displayed on the lights may help identify where in the process the Controller halted. Table 2 lists
the Diagnostic Light pattern with a problem description and a suggested resolution
For the YKE-N/FRX/LVX/UXC
The lights are labeled 1, 2, 3, and 4 and mounted on the Front Panel. The lights can be
either OFF or green and are used to diagnose hardware errors during the POST.
When the Controller is powered up, the patterns or codes on the lights change as the boot process completes. If the POST portion of the system boot completes successfully, all four lights
display solid green briefly then extinguish. If the Controller malfunctions during the POST process, the pattern displayed on the lights may help identify where in the process the Controller
halted. Table 3 lists the Diagnostic Light pattern with a problem description and a suggested
resolution for the YKE/YKE-N/FRX/LVX controllers. Table 4 lists the Diagnostic Light pattern
with a problem description and a suggested resolution for the UXC controller.
Table 3 YKE/YKE-N/FRX/LVX Diagnostic Light Indications
Light Pattern

Power Light

Problem Description
Power is on and the computer is operating normally.

Suggested Resolution

The Controller is in a normal Plug the Controller into a working elecoff condition or a possible
trical outlet and press the Power
pre-BIOS failure has
Switch.
occurred.

A possible BIOS failure has


occurred; the Controller is in
recovery mode.

Table 2 UXC Power Light Indications

Solid Green

Problem Description

Suggested Resolution

Perform the Integrated Audio Enablement procedure.

No corrective action is required.

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7/2009
2-3

Repair Analysis Procedures (RAPs)

Power On Self Test (POST)

Table 3 YKE/YKE-N/FRX/LVX Diagnostic Light Indications


Light Pattern

Problem Description
A possible processor failure
has occurred.

Memory modules are


detected, but a memory failure has occurred.

A possible expansion card


failure has occurred.

Table 3 YKE/YKE-N/FRX/LVX Diagnostic Light Indications

Suggested Resolution

Light Pattern

Perform REP 1.8 to replace the Controller Processor.

Remove and reinstall Memory


Module.

Remove and reinstall Memory


Module 1 at a time.

Perform REP 1.4 to replace all


Memory Modules.

If problems persists, contact Dell.

Determine if a conflict exist by


removing the suspected bad IOT
Interface PWB or Firewire PWB.
Restart the Controller.

YKE Only

Remove and reinstall the suspected bad IOT Interface PWB or


Firewire PWB.

Perform REP 1.5 or REP 1.6 to


replace either the IOT Interface
PWB or Firewire PWB.

Problem Description
Memory modules are
detected but a memory configuration or compatibility
error exists.

Other failure has occurred.

Reseat all power and data cables and


restart the Controller.

YKE - All four LEDs will light


and remain lit. The Controller is in a normal operating
condition after the POST.

A possible USB failure has


occurred.

Reinstall all USB devices, check cable


connections, and then restart the Controller.

YKE-N/FRX/LVX - All four


LEDs will light momentarily
then extinguish. The Controller is in a normal operating
condition after the POST.

No memory modules are


detected.

Remove and reinstall Memory


Module.

Remove and reinstall Memory


Module 1 at a time.

Perform REP 1.4 to replace all


Memory Modules.

If problems persists, contact Dell.

A possible Hard Disk failure


has occurred.

Repair Analysis Procedures (RAPs)

Power On Self Test (POST)

If problems persists, contact Dell.

7/2009
2-4

Suggested Resolution

Verify that the Memory Modules


are compatible with the Controller.

Remove and reinstall Memory


Module 1 at a time.

Perform REP 1.4 to replace the


bad Memory Module.

If problems persists, contact Dell.

Ensure that cables are properly


connected to the System Board.

Remove all cards from the PCI


and PCI-E slots and restart the
computer. If the computer boots,
add the cards back one by one
until you find the faulty one.

If machine memory has just been


upgraded, the BIOS has detected
the change in memory. Reboot the
controller and verify that the POST
passes. Print a test page to verify
that the amount of system memory is correct.

If problems persists, contact Dell.

None.

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Table 4 UXC Diagnostic Light Indications


Light Pattern

Table 4 UXC Diagnostic Light Indications


Light Pattern

OFF

Problem Description

Suggested Resolution

The computer is either turned Reseat the power cable in the power
off or not receiving power.
connector on the back of the computer
and the electrical outlet.
Bypass power strips, power extension
cables, and other power protection
devices to verify that the computer
turns on properly.
Ensure that any power strips being
used are plugged into an electrical outlet and are turned on.
Ensure that the electrical outlet is working by testing it with another device,
such as a lamp.
Ensure that the main power cable and
front panel cable are securely connected to the system board.
A possible motherboard failure has occurred.

Problem Description
A possible motherboard,
power supply, or peripheral
failure has occurred.

Suggested Resolution

Power off computer, leaving the


computer plugged in. Press and
hold the Power Supply Test Button
on the back of the power supply
unit.

If the Power Supply Diagnostic


Light next to the button illuminates,
the problem may be with your system board.

If the Power Supply Diagnostic


Light does not illuminate, disconnect all internal and external
peripherals, and press and hold
the Power Supply Test Button. If it
illuminates, there could be a problem with a peripheral.

If the Power Supply Diagnostic


Light still does not illuminate, disconnect the power supply from the
system board, then press and hold
the Power Supply Test Button.

If the light illuminates, there could


be a problem with the system
board.

If the Power Supply Diagnostic


Light still does not illuminate, the
problem is probably with the power
supply.

Blinking Amber

Unplug the computer. Allow a minute


for the power to drain. Plug the computer into a working electrical outlet and
press the power button.

OFF

No CPU present.
A possible coin cell battery
failure has occurred.

Reinstall the processor and restart the


system. If the computer still fails to
boot, inspect the processor socket for
damage.
Remove the coin cell battery for one
minute, reinstall the battery, and restart.

Steady Amber

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7/2009
2-5

Repair Analysis Procedures (RAPs)

Power On Self Test (POST)

Table 4 UXC Diagnostic Light Indications


Light Pattern

Problem Description
Memory modules are
detected, but a memory
power failure has occurred.

Steady Amber

Table 4 UXC Diagnostic Light Indications

Suggested Resolution

Light Pattern

If two or more memory modules are


installed, remove the modules, then
reinstall one module and restart the
computer.
If the computer starts normally, continue to install additional memory modules (one at a time) until you have
identified a faulty module or reinstalled
all modules without error.
If only one memory module is installed,
try moving it to a different DIMM connector and restart the computer.
If available, install verified working
memory of the same type into your
computer.

A possible CPU or motherboard failure has occurred.

Replace the processor with a known


good processor. If the computer still
fails to boot, inspect the processor
socket for damage.

BIOS may be corrupt or


missing.

The computer hardware is operating


normally but the BIOS may be corrupt
or missing.

Problem Description

Suggested Resolution

Possible peripheral card or


motherboard failure has
occurred.

Remove all cards from the PCI and


PCI-E slots and restart the computer. If
the computer boots, add the cards back
one by one until you find the faulty one.

A possible motherboard failure has occurred.

Disconnect all internal and external


peripherals, and restart the computer. If
the computer boots, add the peripheral
back one by one until you find the faulty
one.

Steady Amber

Steady Amber
The computer is in a normal Normal operation.
on condition.
The diagnostic lights are not
lit after the computer successfully boots to the operating system.

Steady Amber
Steady Green
A possible processor failure
has occurred.

Reseat the processor.

Memory modules are


detected, but a memory failure has occurred.

If two or more memory modules are


installed, remove the modules and then
reinstall one module.
Restart the computer. If the computer
starts normally, continue to install additional memory modules (one at a time)
until you have identified a faulty module
or reinstalled all modules without error.
If available, install working memory of
the same type into your computer.

Steady Amber
A possible motherboard failure has occurred.

Remove all cards from the PCI and


PCI-E slots and restart the computer. If
the computer boots, add the cards back
one by one until you find the bad one.

Steady Green

Steady Amber
Power connector not installed Reseat the 2x2 power connector from
properly.
the power supply unit.

Steady Green

Steady Amber

Repair Analysis Procedures (RAPs)

Power On Self Test (POST)

7/2009
2-6

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Table 4 UXC Diagnostic Light Indications


Light Pattern

Problem Description

Table 4 UXC Diagnostic Light Indications

Suggested Resolution

A possible floppy drive or


hard drive failure has
occurred.

Reseat all power and data cables.

A possible USB failure has


occurred.

Reinstall all USB devices and check all


cable connections.

Light Pattern

Steady Green

Steady Green

Suggested Resolution

Beep Codes

Steady Green
No memory modules are
detected.

Steady Green

Memory modules are


detected, but a memory configuration or compatibility
error has occurred.

During the POST, the Controller may emit a series of beeps, called a Beep Code, to identify
hardware failures. Beep Codes may also be combined with System Light to indicate hardware
errors. Table 5 lists the Beep Codes with a possible cause for the YKE/YKE-N/FRX/LVX controller. Table 6 lists the Beep Codes with a possible cause for the UXC controller.

If two or more memory modules are


installed, remove the modules then
reinstall one module and restart the
computer.
If the computer starts normally, continue to install additional memory modules (one at a time) until you have
identified a faulty module or reinstalled
all modules without error.
If available, install working memory of
the same type into your computer.

Table 5 YKE/YKE-N/FRX/LVX Beep Code Indications

Ensure that no special requirements for


memory module/connector placement
exist. Ensure that the memory you are
using is supported by your computer.

Steady Green
A possible expansion card
failure has occurred.

Steady Green

Problem Description

Another failure has occurred. Ensure that all hard drive and optical
drive cables are properly connected to
the system board. If there is an error
message on the screen identifying a
problem with a device (such as the
floppy drive or hard drive), check the
device to make sure it is functioning
properly. If the operating system is
attempting to boot from a device (such
as the floppy drive or optical drive),
check system setup to ensure the boot
sequence is correct for the devices
installed on your computer.

Determine if a conflict exists by removing an expansion card (not a graphics


card) and restarting the computer (see
the "Cards" section for your computer).
If the problem persists, reinstall the
card you removed, then remove a different card and restart the computer.
Repeat this process for each expansion
card installed. If the computer starts
normally, troubleshoot the last card
removed from the computer for
resource conflicts.

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7/2009
2-7

Beep Code

Cause

2 short beeps

BIOS configuration error. If machine memory has just been


upgraded, the BIOS has detected the change in memory.
Reboot the controller and verify that the POST passes. Print
a test page to verify that the amount of system memory is
correct. Possible Controller Battery failure. Perform REP 1.2
to replace the Controller Battery.

1-1-2

Microprocessor register failure.

1-1-3

NVRAM read/write failure.

1-1-4

ROM BIOS checksum failure.

1-2-1

Programmable interval timer failure.

1-2-2

DMA initialization failure.

1-2-3

DMA page register read/write failure.

1-3

Video memory test failure.

1-3-1 to 2-4-4

Memory not being properly identified or used.

3-1-1

Slave DMA register failure.

3-1-2

Master DMA register failure.

3-1-3

Master interrupt mask register failure.

3-1-4

Slave interrupt mask register failure.

3-2-2

Interrupt vector loading failure.

3-2-4

Keyboard controller board test failure.

3-3-1

NVRAM power loss.

3-3-2

Invalid NVRAM configuration.

Repair Analysis Procedures (RAPs)

Power On Self Test (POST)

Table 5 YKE/YKE-N/FRX/LVX Beep Code Indications


Beep Code

Cause

3-3-4

Video memory test failure.

3-4-1

Screen initialization failure.

3-4-2

Screen retrace failure.

3-4-3

Search for video ROM failure.

4-2-1

No timer tick.

4-2-2

Shutdown failure.

4-2-3

Gate A20 failure.

4-2-4

Unexpected interrupt in protected mode.

4-3-1

Memory failure above address 0FFFFh.

4-3-3

Timer chip counter 2 failure.

4-3-4

Time of day clock stopped.

4-4-1

Serial or parallel port test failure.

4-4-2

Failure to decompress code to shadowed memory.

4-4-3

Math coprocessor test failure.

4-4-4

Cache test failure.

Beep Code

Cause

2 short, 1 long
(During Startup)

BIOS checksum error. Perform REP 1.2 to replace the Controller Battery.

1 long, 3 short, 2
short
(During Startup)

Memory error.

1 short

BIOS checksum failure. Possible system board failure.

2 short

No memory modules are detected.

3 short

Possible system board failure.

4 short

RAM Read/Write failure.

5 short

Real time clock failure. Possible battery or system board failure.

6 short

Video BIOS Test Failure.

Table 6 UXC Beep Code Indications

Repair Analysis Procedures (RAPs)

Power On Self Test (POST)

7/2009
2-8

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Feature Not Enabled RAP


This procedure is used to determine whether or not a feature key is enabled. Either a mistake
may have been made when entering information requesting the feature key through the feature
key website or a part was replaced that requires a new feature key using the parts new MAC
address.

Initial Actions

Make a printer configuration test print.

Procedure
Refer to the test print. The test print indicates that the desired features are present.
Y
N
The feature keys are not installed or an error occured during the installation process.
1. Go to https://www.xeroxlicensing.xerox.com/coupon and follow the instructions
on the screen to reinstall the feature keys. After submitting the information, verify
that all information on the Summary Page is correct and click on the Download Feature Key (file) button. A Save As dialog box will appear. Save the file to the hard
drive.
NOTE: Rename the file to a meaningful name. Changing the file name will not affect
the systems ability to read the file.
2.

Submit the file to the system using the DST or the Web PMT.

3.

After waiting 60 seconds, reboot the printer, scanner, and controller.

4.

Print a configuration test print to verify the feature is present and enabled.

5.

Place the test print, along with a record of the Coupon ID, in the service logbook
located in the door panel of the printer.

6.

Ask the customer to store the feature key file in a safe place, together with the driver
and firmware diskettes and CDs.

The test print indicates that the desired features are enabled.
Y
N
Escalate the call.
Verify proper operation of the desired feature. If the feature still does not function correctly,
escalate the call.

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7/2009
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Repair Analysis Procedures (RAPs)

Feature Not Enabled RAP

E701 Fault Code RAP


An E701 Fault Code, displayed on the 8825, 8830, 8850, or 510 Printer Control Panel, indicates a communications problem between the Printer and the Controller. The problem could be
in the printer, in the Controller, or in the interconnecting ribbon cable.

Initial Actions

Check that the cable connection between the printer and the controller is properly seated.

Check that the IOT Interface PWB is properly seated. Go to REP 1.5.

Validate that the IOT Interface PWB is the right part number (refer to Printer Enablement
Kits Figure 1).

Procedure
NOTE: Switch off the system in the following order: Scanner (if DS), Printer, Controller.
Switch on the power in the following order: Scanner (if DS), Printer, Controller.
The E701 Fault Code is displayed on the Printer Control Panel.
Y
N
Perform System Check / Final Action. Go to System Checkout .
While the E701 Fault Code is still displayed, observe the state of the Diagnostic Lights. Go to
Power On Self Test (POST) in this section. The displayed LED pattern is normal.
Y
N
Use the System Lights, Diagnostic Lights, and Beep Codes to troubleshoot the problem.
The Controller Power Supply PS1 voltages are correct. Go to Block Schematic Diagrams
in Section 7.
Y
N
Replace the Power Supply. Go to REP 1.7.
System Board connections are loose or disconnected.
Y
N
Reconnect any loose connections. Go to System Board Connectors.
The IOT Interface PWB and mating connectors are seated properly.
Y
N
Reseat the IOT Interface PWB and mating connectors (see REP 1.5).
Memory Modules are seated properly.
Y
N
Reseat the Memory Modules (see REP 1.4).
Replace the following in the order listed:
1. IOT Interface PWB (Go to REP 1.5)
2.

System Board (Go to REP 1.9)

3.

Memory Modules (Go to REP 1.4)

Repair Analysis Procedures (RAPs)

E701 Fault Code RAP

7/2009
2-10

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

No Test Print RAP


A controller attached to a 721p Printer should produce a test print when power is switched on.
If the test print is not produced, the problem could be in the printer, in the controller, or in the
interconnecting cable.

Initial Actions

Check that the cable connection between the 721p printer and the controller is properly
seated. Use channel A for 721p.

Check that the IOT Interface PWB is properly seated. Go to REP 1.5.

Validate that the IOT Interface PWB is the right part number (refer to Printer Enablement
Kits Figure 1).

Procedure
NOTE: Switch off the system in the following order: Scanner (if DDS), Printer, Controller.
Switch on the power in the following order: Scanner (if DDS), Printer, and the Controller.
A test print is not produced when the system is switched on.
Y
N
Perform System Check / Final Action. Go to System Checkout .
Observe the state of the Diagnostic Lights. Go to Power On Self Test (POST) in this section.
The displayed LED pattern is normal.
Y
N
Use the System Lights, Diagnostic Lights, and Beep Codes to troubleshoot the problem.
The Controller Power Supply PS1 voltages are correct. Go to Block Schematic Diagrams
in Section 7.
Y
N
Replace the Power Supply. Go to REP 1.7.
System Board connections are loose or disconnected.
Y
N
Reconnect any loose connections. Go to System Board Connectors.
The IOT Interface PWB and mating connectors are seated properly.
Y
N
Reseat the IOT Interface PWB and mating connectors (see REP 1.5).
Memory Modules are seated properly.
Y
N
Reseat the Memory Modules (see REP 1.4).
Replace the following in the order listed:
1. IOT Interface PWB (Go to REP 1.5)
2.

System Board (Go to REP 1.9)

3.

Memory Modules (Go to REP 1.4)

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
2-11

Repair Analysis Procedures (RAPs)

No Test Print RAP

Lost Connection to Network RAP


The purpose of this procedure is to assist you in troubleshooting a suspected network problem.

Initial Actions

Check to ensure that all cables are fully seated at the workstation, controller, and printer.

For 8825, 8830, 8850 and 510 printers, print a Configuration Test Print and ensure that
the appropriate Communication Parameters are set correctly and/or enabled.

For 6204 with FreeFlow Accxes:


1.

B
Go to the Workstation Checkout Procedure.

Ask the customer for permission to connect the workstation network cable to the laptop PC.
Use the same TCP/IP parameters on the laptop PC as the workstation. Using the WebPMT
send a test print. The Test Print prints okay.
Y
N
Inform the customer that there may be a problem with their network.
Go to the Workstation Checkout Procedure.

Press the Menu button on the UI panel.

2.

Select Setup.

3.

Select Network Settings.

4.

Select TCP/IP.

5.

Verify IP, Subnet Mask, and Gateway settings.

Check that the Amber/Yellow network port LEDs are ON/blinking. For normal operation,
the network port LEDs on the controller indicate the following:

Amber LED - ON (indicates that a network cable is connected to the port)

Yellow LED - Blinking when there is network traffic

If the Yellow LED is ON and is not blinking, it is a definite indication that the network is
suspect since there is usually constant traffic on a network.

Procedure
The controller network port Amber LED is ON.
Y
N
Check the following in the order listed:

Ensure that the network cable is connected to the customers network.

Use another network cable to connect the controller to the network.

Replace the System Board (REP 1.9).

The controller network port Yellow LED is blinking.


Y
N
Use Viewing Network Configuration Using netShow Command to verify the controller network settings. The controller network settings are okay.
Y
N
Configure the controller network settings. For static IPV4 IP addressing using Setting
IP Address Using ipset Command and Setting Network Speed/Duplex using netSet
Command. If the customer uses DHCP use Setting IP Address for DHCP Using
dhcpSet Command. If the customer uses DDNS use Setting IP Address for DDNS
Using dhcpSet Command.
Ping the gateway to test the controller network port. Type ping -c 5 xxx.xxx.xxx.xxx at
the service prompt (where xxx.xxx.xxx.xxx denotes the controllers assigned IP
address). The controller communicates with the laptop PC.
Y
N
Power the Controller off then on, but do not stop the port spew. Check the spew for
an error messages, reference Error Messages in section 1.
If there is no obvious error, try the following:

Software Recovery

Replace the System Board (REP 1.9)

Repair Analysis Procedures (RAPs)

7/2009
2-12

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

No Communication with Scanner RAP


The following procedure can be used to troubleshoot a communication problem between the
controller and scanner.

Initial Actions

Ensure that the firewire cable is fully seated in the Scanner port and Accxes Controller
port.

Procedure
Check the rear of the Scanner for a P.. A P. is displayed.
Y
N
Establish a Serial Connection with the Controller and go to the Service Login prompt.
Remove then reinstall the firewire cable from the rear of the Scanner. Check the Laptop
PC screen for the message 1394 BUS RESET RECIEVED. Message is displayed.
Y
N
Power OFF/ON the Scanner. Communication is restored with the Controller.
Y
N
At the service prompt type killAccxes and press <ENTER> to shutdown the
Accxes application. At the service prompt type testFirewire and press
<ENTER>. Verify that the following messages are displayed as shown in Figure
1.
raw1394 module found
ohci1394 module found
Modules are found.
Y
N
If one or all of the modules are not found, the testFirewire script will
automatically try to re-install them. Once the modules are installed, communication with the Scanner should resume. If not, go the the No Communication with Scanner RAP.

C
Resume scanning operations.

Resume scanning operations.


Power the Controller OFF/ON. Attempt to scan a document. Scan is successful.
Y
N
Perform a Software Recovery and attempt to scan a document. Scan is successful.
Y
N
Perform the following in the order listed:
1. Replace the Firewire Cable
2.

Reseat the Firewire PWB

3.

Replace Firewire PWB (REP 1.6)

Resume scanning operations.


Resume scanning operations.

Check that the Firewire PWB is installed. Verify that the following message is
displayed as shown in Figure 1.
Firewire card found: nodes = 2, driver = ohci1394
Firewire PWB is found.
Y
N
Remove and reseat the Firewire PWB. If communication is still not
restored, perform REP 1.6 to replace the Firewire PWB.

Figure 1 testFirewire Output

Check that the Scanner is found. Verify that the following message is displayed
as shown in Figure 1.
Xerox wide Format scanner found.
Scanner is found.
Y
N
Perform the following in the order listed:
1. Replace the Firewire Cable
2.

Reseat the Firewire PWB

3.

Replace the Firewire PWB (REP 1.6)

Consult the Scanner service documentation to troubleshoot a Scanner firewire


communication problem.
A

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7/2009
2-13

Repair Analysis Procedures (RAPs)

6204 Printer Link Down RAP


If communications between the controller and the 6204 Copier/Printer IOT PWB is severed, the
6204 User Interface (UI) will display Printer Link Down in the status area of the display. Communication between the controller and IOT PWB takes place across a USB cable connected
between any USB port on the controller and the IOT PWB. The following procedure can be
used to troubleshoot a problem with the communication link between the controller and 6204
Copier/Printer.

Initial Actions
Check the following:

Verify that the USB cable is connected between any USB port on the controller and the
6204 Copier/Printer IOT PWB.

Procedure
Connect the controller side of the USB cable to another USB port on the controller. Power
down then power up the controller. After approximately 2 minutes, the printer UI indicates
that the printer link is up.
Y
N
Replace the USB cable connecting the controller to the IOT PWB. Power down then
power up the controller. After approximately 2 minutes, the printer UI indicates that
the printer link is up.
Y
N
Replace the 6204 IOT PWB.
Resume operation.
Resume operation. Replace the controller motherboard when necessary.

Repair Analysis Procedures (RAPs)

7/2009
2-14

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

6204 Communication Error RAP


If communications between the controller and the 6204 Copier/Printer User Interface (UI) fails,
the printer UI will display Communication Error in the status area of the display. Communication between the controller and 6204 UI takes place across a serial cable connected between
the USB I/O PWB on the 6204 Access PWB Assembly and the Accxes Harness Interface PWB
also on the 6204 Access PWB Assembly. The following procedure can be used to troubleshoot
a Communication Error between the controller and the 6204 UI.

Initial Actions
Perform the following:

Reboot the controller.

Verify that the serial cable is connected between J2 of the USB I/O PWB on the 6204
Access PWB Assembly and J2 of the Accxes Harness Interface PWB also on the 6204
Access PWB Assembly.

Verify that P409 is connected to J409 on the Accxes Harness Interface PWB.

Procedure
Power down the controller and printer. Replace the 6204 Access PWB Assembly. Power up
the controller. After approximately 2 minutes, the 6204 User Interface indicates that the
printer is ready.
Y
N
Replace the 6204 User Interface.
Resume operation.

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7/2009
2-15

Repair Analysis Procedures (RAPs)

No 6204 Printer User Interface RAP


If the controller fails to power up the 6204, the printer User Interface (UI) will be blank. The controller initiates the 6204 power up via a USB cable connected between any USB port on the
controller and the USB I/O PWB on the 6204 Access PWB Assembly. The following procedure
can be used to troubleshoot a blank UI on the 6204.

Initial Actions
Check the following:

Verify that the 6204 AC power source has power.

Verify that one end of the printer power cable is connected to the rear of the printer and
that the other end is connected to an AC power source.

Verify that Circuit Breaker CB1-1 on the 6204 Copier/Printer is set to ON.

Verify that Standby Switch S1-1 on the 6204 Copier/Printer is set to ON.

Verify that the USB cable is connected between any USB port on the controller and the
USB I/O PWB on the 6204 Access PWB Assembly.

Verify that the ribbon cable is connected between J4 of the USB I/O PWB on the 6204
Access PWB Assembly and J4 of the Accxes Harness Interface PWB also on the 6204
Access PWB Assembly.

Verify that the UI Power Save button is not lit. If the Power Save button is lit, the 6204 is in
Sleep Mode. To exit Sleep Mode, press the Power Save button.

Procedure
Connect the controller side of the USB cable to another USB port on the controller. Power
down then power up the controller. After approximately 2 minutes, the 6204 Copier/Printer
powers up and User Interface indicates that the printer is ready.
Y
N
Replace the USB cable connecting the controller to the USB I/O PWB on the 6204
Access PWB Assembly. Power down then power up the controller. After approximately
2 minutes, the 6204 Copier/Printer powers up and User Interface indicates that the
printer is ready.
Y
N
Replace the 6204 Access PWB Assembly.
Resume operation.
Resume operation. Replace the controller motherboard when necessary.

Repair Analysis Procedures (RAPs)

7/2009
2-16

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

No Communication with 6204 FX Scanner RAP


If communications between the controller and the 6204 Copier/Printer IIT PWB fails, the printer
User Interface (UI) will not display any fault code or message. However, the UI will not contain
any scanner functionality selections. This indicates that communications between the controller
and FX Scanner is down. Communication between the controller and IIT PWB takes place
across a USB cable connected between any USB port on the controller and the IIT PWB. The
following procedure can be used to troubleshoot a problem with the communication link
between the controller and 6204 Copier/Printer FX Scanner.

Initial Actions
Check the following:

Verify that the USB cable is connected between any USB port on the controller and the
6204 Copier/Printer IIT PWB.

Procedure
Connect the controller side of the USB cable to another USB port on the controller. Power
down then power up the controller. After approximately 2 minutes, the printer UI indicates
that FX Scanner functionality is present.
Y
N
Replace the USB cable connecting the controller to the IIT PWB. Power down then power
up the controller. After approximately 2 minutes, the printer UI indicates that FX
Scanner functionality is present.
Y
N
Replace the 6204 IIT PWB.
Resume operation.
Resume operation. Replace the controller motherboard when necessary.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
2-17

Repair Analysis Procedures (RAPs)

Repair Analysis Procedures (RAPs)

7/2009
2-18

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

4 Repairs and Adjustments


REP 1.1 Controller Cover................................................................................................
REP 1.2 Controller Battery..............................................................................................
REP 1.3 Hard Disk Drive.................................................................................................
REP 1.4 Memory Modules (RAM) ...................................................................................
REP 1.5 IOT Interface PWB............................................................................................
REP 1.6 Firewire PWB ....................................................................................................
REP 1.7 Power Supply....................................................................................................
REP 1.8 Processor..........................................................................................................
REP 1.9 System Board ...................................................................................................
REP 1.10 CDROM Drive.................................................................................................
REP 1.11 Card Cage ......................................................................................................
REP 1.12 I/O Panel.........................................................................................................

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

4-3
4-6
4-8
4-11
4-15
4-19
4-22
4-24
4-29
4-31
4-33
4-35

7/2009
4-1

Repairs and Adjustments

Repairs and Adjustments

7/2009
4-2

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

REP 1.1 Controller Cover


Parts List on YKE PL 8.2
Parts List on YKE-N PL 8.4
Parts List on FRX PL 8.5
Parts List on LVX PL 8.7
Parts List on UXC PL 8.9
For YKE
Removal
The YKE Controller Cover has two locking pins that secure the cover in the closed position.
When the pins are disengaged, the cover pivots up on hinges to allow access to the internal
components of the controller.

WARNING
Do not perform repair activities with the power on or electrical power supplied to the
machine. Some machine components contain dangerous electrical voltages that can
result in electrical shock and possible serious injury.
DANGER: Ne pas effectuer de dpannnage avec le contact principal activ ou avec l'alimentation lectrique applique la machine. Certains lments de la machine comportent des tensions lectriques dangereuses qui peuvent causer un choc lectrique et de
graves blessures.

Figure 1 YKE Release Buttons


1

Security Cable Slot

Padlock Ring

Release Buttons (one on each side)

CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
NOTE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on
the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this
type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you
connect a cable, ensure that both connectors are correctly oriented and aligned.
1.

Perform the Controller Shutdown procedure.

2.

Unplug the controller power cord from the power outlet and disconnect the cord from the
controller.

3.

Disconnect the network cable connector, the IOT Interface PWB cable connector, and the
Firewire PWB cable connector from the controller.

4.

Locate the two release buttons shown in Figure 1. Press the two release buttons as you
lift the cover.

5.

Raise the cover up and pivot it toward the front of the controller.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
4-3

Repairs and Adjustments

REP 1.1

Replacement
1.

Ensure that all cables are connected, and fold cables out of the way as shown in Figure 2.

5.

Reconnect the network cable connector, the IOT Interface PWB cable connector, and the
Firewire PWB cable connector from the controller.

6.

Reconnect the controller power cord.

Figure 2 YKE Controller Internal Cabling

2.

Floppy Drive Data Cable

CDROM Drive Data Cable

Control Panel Cable

Serial ATA Drive Power Cable

Serial ATA Drive Data Cable

12v Power Cable

Front Input / Audio Cable

Gently pull the power cables toward you so that they do not get caught underneath the
drives

3.

Ensure that no tools or extra parts are left inside the computer

4.

Close the cover:


a.

Pivot the cover down

b.

Press down on the right side of the cover until it closes

c.

Press down on the left side of the cover until it closes

Repairs and Adjustments

REP 1.1

7/2009
4-4

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

For YKE-N/FRX/LVX/UXC
Removal
The YKE-N/FRX/LVX/UXC Controller Cover has a single locking pin that secures the cover in
the closed position. When the pin is disengaged, the cover pivots on hinges to allow access to
the internal components of the controller.

WARNING
Do not perform repair activities with the power on or electrical power supplied to the
machine. Some machine components contain dangerous electrical voltages that can
result in electrical shock and possible serious injury.
DANGER: Ne pas effectuer de dpannnage avec le contact principal activ ou avec l'alimentation lectrique applique la machine. Certains lments de la machine comportent des tensions lectriques dangereuses qui peuvent causer un choc lectrique et de
graves blessures.
CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
NOTE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on
the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this
type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you
connect a cable, ensure that both connectors are correctly oriented and aligned.

Figure 3 YKE-N/FRX/LVX/UXC Release Button

1.

Perform the Controller Shutdown procedure.

2.

Unplug the controller power cord from the power outlet and disconnect the cord from the
controller.

Security Cable Slot

Cover Release Latch

3.

Disconnect the network cable connector, the IOT Interface PWB cable connector, and the
Firewire PWB cable connector from the controller.

Padlock Ring

4.

Locate the Cover Release Latch shown in Figure 3. Slide the Cover Release Latch as you
lift the cover.

Replacement

5.
6.

Pivot the cover up using the hinge tabs as leverage points.


Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface.

2.

Ensure that no tools or extra parts are left inside the computer

3.

Insert the cover in the hinge tabs and press down on the cover until it closes and the
Cover Release Latch clicks to secure the cover.

4.

Reconnect the network cable connector, the IOT Interface PWB cable connector, and the
Firewire PWB cable connector from the controller.

5.

Reconnect the controller power cord.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

1.

7/2009
4-5

Ensure that all cables are connected, and fold cables out of the way.

Repairs and Adjustments

REP 1.1

REP 1.2 Controller Battery


Parts List on YKE PL 8.1
Parts List on YKE-N PL 8.4
Parts List on FRX PL 8.6
Parts List on LVX PL 8.7
Parts List on UXC PL 8.9
For YKE
Removal
A coin-cell battery maintains computer configuration, date, and time information. The battery
can last several years. The battery may need replacing if an incorrect time or date is displayed
during the boot routine.
Figure 1 YKE Battery

CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
NOTE: You can operate the controller without a battery; however, without a battery, the configuration information is erased if the controller is turned off or unplugged from the electrical outlet. In this case, you must enter system setup and reset the configuration options.

A new battery can explode if it is incorrectly installed. Replace the battery only with the same or
equivalent type recommended by the manufacturer. Discard used batteries according to the
manufacturer's instructions.
Perform REP 1.1 to open the Controller Cover.

2.

Locate the Battery Socket.


NOTE: If you pry the battery out of its socket with a blunt object, be careful not to touch
the system board with the object. Ensure that the object is inserted between the battery
and the socket before you attempt to pry out the battery. Otherwise, you may damage the
system board by prying off the socket or by breaking circuit traces on the system board.
NOTE: To avoid damage to the battery connector, you must firmly support the connector
while installing or removing a battery.

3.

Positive Side of Battery Connector

System Battery

Negative Side of Battery Connector

Replacement

CAUTION

1.

NOTE: To avoid damage to the battery connector, you must firmly support the connector while
installing or removing a battery.
1.

Install the new system battery.


a.

Support the battery connector by pressing down firmly on the positive side of the
connector.

b.

Hold the battery with the "+" facing up, and slide it under the securing tabs at the
positive side of the connector.

c.

Press the battery straight down into the connector until it snaps into place.

2.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

3.

Perform the Integrated Audio Enablement procedure to reconfigure the Controller BIOS
after replacing the Controller Battery.

Remove the system battery:


a.

Support the battery connector by pressing down firmly on the positive side of the
connector shown in Figure 1.

b.

While supporting the battery connector, press the battery toward the positive side of
the connector and pry it up out of the securing tabs at the negative side of the connector.

Repairs and Adjustments

REP 1.2

7/2009
4-6

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

For YKE-N/FRX/LVX/UXC
Removal
A coin-cell battery maintains computer configuration, date, and time information. The battery
can last several years. The battery may need replacing if an incorrect time or date is displayed
during the boot routine.
CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
NOTE: You can operate the controller without a battery; however, without a battery, the configuration information is erased if the controller is turned off or unplugged from the electrical outlet. In this case, you must enter system setup and reset the configuration options.
CAUTION
A new battery can explode if it is incorrectly installed. Replace the battery only with the same or
equivalent type recommended by the manufacturer. Discard used batteries according to the
manufacturer's instructions.

Figure 2 YKE-N/FRX/LVX/UXC Battery

1.

Perform REP 1.1 to open the Controller Cover.

System Battery

2.

Locate the Battery Socket.

Positive Side of Battery Connector

NOTE: If you pry the battery out of its socket with a blunt object, be careful not to touch
the system board with the object. Ensure that the object is inserted between the battery
and the socket before you attempt to pry out the battery. Otherwise, you may damage the
system board by prying off the socket or by breaking circuit traces on the system board.

Battery Socket Tab

Battery Socket

NOTE: To avoid damage to the battery connector, you must firmly support the connector
while installing or removing a battery.
3.

Remove the system battery:


a.

Support the battery connector by pressing down firmly on the positive side of the
connector shown in Figure 2.

b.

While supporting the battery connector, press the battery tab away from the positive
side of the connector and pry it up out of the securing tabs at the negative side of the
connector.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Replacement
NOTE: To avoid damage to the battery connector, you must firmly support the connector while
installing or removing a battery.
1.

Install the new system battery.


a.

Support the battery connector by pressing down firmly on the positive side of the
connector.

b.

Hold the battery with the "+" facing up, and slide it under the securing tabs at the
positive side of the connector.

c.

Press the battery straight down into the connector until it snaps into place.

2.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

3.

Perform the Integrated Audio Enablement procedure to reconfigure the Controller BIOS
after replacing the Controller Battery.

7/2009
4-7

Repairs and Adjustments

REP 1.2

REP 1.3 Hard Disk Drive


Parts List on YKE PL 8.1
Parts List on YKE-N PL 8.3
Parts List on FRX PL 8.5
Parts List on LVX PL 8.7
Parts List on UXC PL 8.9
For YKE
Removal
NOTE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on
a surface, such as a foam pad, that will sufficiently cushion it.
1.

Perform REP 1.1 to open the Controller Cover.

2.

Disconnect the power cable and hard-drive cable from the drive as shown in Figure 1.

Figure 2 YKE Hard Disk Drive Removal


1

Tabs (2)

Hard Drive

Figure 1 YKE Hard Disk Drive Connectors

3.

Hard Drive Cable

Power Cable

Press in on the tabs on each side of the drive and slide the drive out as shown in Figure 2.

Repairs and Adjustments

REP 1.3

7/2009
4-8

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Replacement
1.

Check the documentation for the drive to verify that it is configured for your computer.

2.

Unpack the replacement hard drive, and prepare it for installation.


NOTE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the
drive on a surface, such as a foam pad, that will sufficiently cushion it.

3.

If your replacement hard drive does not have the bracket rails attached, remove the rails
from the old drive by removing the two screws that secure each rail to the drive as shown
in Figure 3. Attach the bracket rails to the new drive by aligning the screw holes on the
drive with the screw holes on the bracket rails and then inserting and tightening all four
screws (two screws on each rail).

Figure 3 YKE Hard Disk Drive Rails


1

Drive

Bracket Rails (2)

Screws (4)

4.

Gently slide the drive into place until you hear a click or feel the drive securely installed.

5.

Connect the power and hard drive cables to the drive.

6.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

7.

Reinstall the Controller Software using the Controller Installation for YKE/YKE-N/FRX/
LVX/UXC procedures in Section 6 of this manual.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
4-9

Repairs and Adjustments

REP 1.3

For YKE-N/FRX/LVX/UXC
Removal

Replacement

NOTE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on
a surface, such as a foam pad, that will sufficiently cushion it.
1.

Perform REP 1.1 to open the Controller Cover.

2.

Perform REP 1.10 to remove the CDROM drive.

3.

Press in on the two plastic securing clips on each side of the drive as shown in Figure 4.

1.

Check the documentation for the drive to verify that it is configured for your computer.

2.

Unpack the replacement hard drive, and prepare it for installation.


NOTE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the
drive on a surface, such as a foam pad, that will sufficiently cushion it.

3.

If your replacement hard drive does not have the plastic hard drive bracket attached,
remove the bracket from the existing hard drive by unsnapping if from the drive as shown
in Figure 5.

Figure 5 YKE-N/FRX/LVX/UXC Hard Drive Bracket Removal

Figure 4 YKE-N/FRX/LVX/UXC Hard Drive Removal

Hard Drive

Release Tabs (2)

Hard Drive Bracket

4.

Install the hard drive bracket on the new hard drive.

5.

Connect the power and hard drive cables to the new hard drive.

Securing Clips (2)

6.

Locate the correct slot for the drive, and slide the drive into the bay until it clicks.

Hard Drive

7.

Perform the replacement procedure in REP 1.10 to reinstall the CDROM drive.

8.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

9.

Reinstall the Controller Software using the Controller Installation for YKE/YKE-N/FRX/
LVX/UXC procedures in Section 6 of this manual.

CAUTION
Do not lift the drive out of the controller by the cables. Doing so may damage the cables
and cable connectors.
4.

Slide the drive to the rear and lift the drive out of the controller.

5.

Disconnect the power and hard drive cables from the hard drive.

Repairs and Adjustments

REP 1.3

7/2009
4-10

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

REP 1.4 Memory Modules (RAM)

NOTE: Memory purchased from Dell is covered under your computer warranty

Parts List on YKE PL 8.1


Parts List on YKE-N PL 8.3
Parts List on FRX PL 8.5
Parts List on LVX PL 8.7
Parts List on UXC PL 8.9
For YKE
Removal

NOTE: If you remove your original memory modules from the computer during a memory
upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a
new memory module. Otherwise, your computer may not start properly. You should install your
original memory modules in pairs either in connectors DIMM1 and DIMM2 or connectors
DIMM3 and DIMM4
NOTE: The YKE Controller ships with a standard memory configuration of 512MB of DDR2
RAM (two 256MB memory modules).
1.

NOTE: Dual-channel DDR2 memory modules should be installed in pairs of matched memory
size, speed, and technology. If the DDR2 memory modules are not installed in matched pairs,
the computer will continue to operate, but with a slight reduction in performance. See the label
in the upper-right corner of the module to determine the module's capacity.

Perform REP 1.1 to open the Controller Cover.


CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic discharge. Observe all ESD procedures to avoid component damage.

2.

NOTE: Do not install ECC memory modules.

Press out the securing clip at each end of the memory module connector as shown in Figure 2.

NOTE: Be sure to install a single memory module in DIMM_1, the connector closest to the processor, before you install modules in the other connectors.

Figure 2 YKE RAM Module Clips

Figure 1 YKE RAM Modules


A

matched pair of memory modules in connectors DIMM_1


and DIMM_2 (white securing clips)

matched pair of memory modules in connectors DIMM_3


and DIMM_4 (black securing clips)

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

3.

7/2009
4-11

Memory connector closest to the processor

Securing clips (2)

Connector

Remove the RAM module.

Repairs and Adjustments

REP 1.4

Replacement
CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
1.

Align the notch on the bottom of the module with the crossbar in the connector as shown
in Figure 3.

Figure 3 YKE RAM Module Insertion


1

Cutouts (2)

RAM Module

Notch

Crossbar

NOTE: To avoid damage to the memory module, press the module straight down into the
connector while you apply equal force to each end of the module.
2.

Insert the module into the connector until the module snaps into position.
NOTE: If you insert the module correctly, the securing clips snap into the cutouts at each
end of the module as shown in Figure 4.

Figure 4 YKE RAM Module Clips


3.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

Repairs and Adjustments

REP 1.4

7/2009
4-12

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

CAUTION

For YKE-N/FRX/LVX/UXC
Removal

The following components in the FreeFlow Accxes Controller are susceptible to electrostatic discharge. Observe all ESD procedures to avoid component damage.

NOTE: Dual-channel DDR2 memory modules should be installed in pairs of matched memory
size, speed, and technology. If the DDR2 memory modules are not installed in matched pairs,
the computer will continue to operate, but with a slight reduction in performance. See the label
in the upper-right corner of the module to determine the module's capacity.

2.

Perform REP 1.10 to remove the CDROM drive.

3.

Carefully press out the securing clip at each end of the memory module connector as
shown in Figure 6.

NOTE: Do not install ECC memory modules.


NOTE: Be sure to install a single memory module in DIMM_1, the connector closest to the processor, before you install modules in the other connectors.

Figure 6 YKE-N/FRX/LVX/UXC RAM Module Clips

4.

Memory Module

Securing clips (2)

Remove the memory module.

Figure 5 YKE-N/FRX/LVX/UXC RAM Modules


A

matched pair of memory modules in connectors DIMM_1


and DIMM_2 (white securing clips)

matched pair of memory modules in connectors DIMM_3


and DIMM_4 (black securing clips)

NOTE: Memory purchased from Dell is covered under your computer warranty
NOTE: If you remove your original memory modules from the computer during a memory
upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a
new memory module. Otherwise, your computer may not start properly. You should install your
original memory modules in pairs either in connectors DIMM1 and DIMM2 or connectors
DIMM3 and DIMM4
NOTE: The YKE-N/FRX/LVX/UXC Controller ships with a standard memory configuration of
1GByte of DDR2 RAM (two 512MB memory modules).
1.

Perform REP 1.1 to open the Controller Cover.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
4-13

Repairs and Adjustments

REP 1.4

4.

Replacement

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
1.

Align the notch on the bottom of the module with the crossbar in the connector as shown
in Figure 7.

Figure 7 YKE-N/FRX/LVX/UXC RAM Module Insertion


1

Cutouts (2)

RAM Module

Notch

Crossbar

NOTE: To avoid damage to the memory module, press the module straight down into the
connector while you apply equal force to each end of the module.
2.

Insert the module into the connector until the module snaps into position.
NOTE: If you insert the module correctly, the securing clips snap into the cutouts at each
end of the module as shown in Figure 8.

Figure 8 YKE-N/FRX/LVX/UXC RAM Module Clips


3.

Perform the replacement procedure in REP 1.10 to reinstall the CDROM Drive.

Repairs and Adjustments

REP 1.4

7/2009
4-14

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

REP 1.5 IOT Interface PWB


Parts List on YKE PL 8.2
Parts List on YKE-N PL 8.4
Parts List on FRX PL 8.6
Parts List on LVX PL 8.7
Parts List on UXC PL 8.9
For YKE
Removal
Two types of IOT Interface PWBs can be installed in the controller: P193 Interface and 721p
Interface VIII. See Printer Enablement Kits in Section 8 for more information on these PWBs.
CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
1.

Perform REP 1.1 to open the Controller Cover.

2.

Perform REP 1.11 to remove the Card Cage.


NOTE: See the documentation that came with the card for information on configuring the
card, making internal connections, or otherwise customizing it for your computer.

3.

Press the lever on the retention arm and raise the retention arm as shown in Figure 1.

4.

Grasp the IOT Interface PWB by its top corners, and ease it out of its connector.
Figure 1 YKE IOT Interface PWB Removal

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
4-15

Lever

Retention Arm

Filler Bracket

IOT Interface PWB

IOT Interface PWB Edge Connector

IOT Interface PWB Card Connector

Riser Board

Card Cage

Repairs and Adjustments

REP 1.5

Replacement
NOTE: The P193 Interface Card has a dipswitch setting that must be set as shown in Figure 2
in order to function with the printer.

Figure 2 P193 Interface Card Dipswitch SW1


1.

Remove the full height bracket from the old IOT Interface PWB and install it on the new
IOT Interface PWB. Go to Printer Enablement Kits.

2.

Insert the IOT Interface PWB into the card connector.


NOTE: The IOT Interface PWB can be inserted in either slot in the Card Cage.

3.

Lower the retention arm and press it into place, securing the IOT Interface PWB in the
Card Cage.

4.

Perform the replacement procedure in REP 1.11 to reinstall the Card Cage.

5.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

Repairs and Adjustments

REP 1.5

7/2009
4-16

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Replacement

For YKE-N/FRX/LVX
Removal
Two types of IOT Interface PWBs can be installed in the controller: P193 Interface and 721p
Interface VIII. See Printer Enablement Kits in Section 8 for more information on these PWBs.

NOTE: The P193 Interface Card has a dipswitch setting that must be set as shown in Figure 4
in order to function with the printer.

CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
1.

Perform REP 1.1 to open the Controller Cover.

2.

Perform REP 1.11 to remove the Card Cage.


NOTE: See the documentation that came with the card for information on configuring the
card, making internal connections, or otherwise customizing it for your computer.

3.

Press the Release Tab to raise the Card Retention Latch as shown in Figure 3.

4.

Grasp the IOT Interface PWB by its top corners, and ease it out of its connector.

Figure 4 P193 Interface Card Dipswitch SW1


1.

Remove the full height bracket from the old IOT Interface PWB and install it on the new
IOT Interface PWB. Go to Printer Enablement Kits.

2.

Insert the IOT Interface PWB into the card connector.


NOTE: The IOT Interface PWB can be inserted in either slot in the Card Cage.

3.

Lower the Card Retention Latch and press it into place, securing the IOT Interface PWB in
the Card Cage.

4.

Perform the replacement procedure in REP 1.11 to reinstall the Card Cage.

5.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

Figure 3 YKE-N/FRX/LVX IOT Interface PWB Removal


1

Release Tab

Card Retention Latch

Card

Card Edge Connector

Card Connector

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
4-17

Repairs and Adjustments

REP 1.5

Replacement

For UXC
Removal
Two types of IOT Interface PWBs can be installed in the controller: P193 Interface and 721p
Interface VIII. See Printer Enablement Kits in Section 8 for more information on these PWBs.

NOTE: The P193 Interface Card has a dipswitch setting that must be set as shown in Figure 6
in order to function with the printer.

CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
1.

Perform REP 1.1 to open the Controller Cover.


NOTE: See the documentation that came with the card for information on configuring the
card, making internal connections, or otherwise customizing it for your computer.

2.

Press the Release Tab to raise the Card Retention Latch as shown in Figure 5.

3.

Grasp the IOT Interface PWB by its top corners, and ease it out of its connector.

Figure 6 P193 Interface Card Dipswitch SW1


1.

Remove the full height bracket from the old IOT Interface PWB and install it on the new
IOT Interface PWB. Go to Printer Enablement Kits.

2.

Insert the IOT Interface PWB into the card connector.


NOTE: The IOT Interface PWB can be inserted in either slot in the Card Cage.

3.

Lower the Card Retention Latch and press it into place, securing the IOT Interface PWB in
the Card Cage.

4.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

Figure 5 UXC IOT Interface PWB Removal


1

Card

Retention Latch

System Board Connector

Release Tab

Repairs and Adjustments

REP 1.5

7/2009
4-18

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

REP 1.6 Firewire PWB

Retention Arm

Parts List on YKE PL 8.2


Parts List on YKE-N PL 8.4
Parts List on FRX PL 8.6
Parts List on LVX PL 8.7
Parts List on UXC PL 8.9
For YKE
Removal

Filler Bracket

Firewire PWB

Firewire PWB Edge Connector

Firewire PWB Card Connector

Riser Board

Card Cage

Replacement
CAUTION

The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
1.

Perform REP 1.1 to open the Controller Cover.

2.

Perform REP 1.11 to remove the Card Cage.

Press the lever on the retention arm and raise the retention arm Figure 1.

4.

Grasp the Firewire PWB by its top corners, and ease it out of its connector.

1.

Insert the Firewire PWB into the card connector as shown in Figure 1.
NOTE: The Firewire PWB can be inserted in either slot in the Card Cage.

NOTE: See the documentation that came with the card for information on configuring the
card, making internal connections, or otherwise customizing it for your computer.
3.

NOTE: See the documentation that came with the Firewire PWB for information on configuring
the card, making internal connections, or otherwise customizing it for your computer.

2.

Lower the retention arm and press it into place, securing the Firewire PWB in the Card
Cage.

3.

Perform the replacement procedure in REP 1.11 to reinstall the Card Cage.

4.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

Figure 1 YKE Firewire PWB Removal


1

Lever

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
4-19

Repairs and Adjustments

REP 1.6

Replacement

For YKE-N/FRX/LVX
Removal

NOTE: See the documentation that came with the Firewire PWB for information on configuring
the card, making internal connections, or otherwise customizing it for your computer.

CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.

1.

Insert the Firewire PWB into the card connector.


NOTE: The Firewire PWB can be inserted in either slot in the Card Cage.

1.

Perform REP 1.1 to open the Controller Cover.

2.

Perform REP 1.11 to remove the Card Cage.

2.

NOTE: See the documentation that came with the card for information on configuring the
card, making internal connections, or otherwise customizing it for your computer.

Lower the retention arm and press it into place, securing the Firewire PWB in the Card
Cage.

3.

Perform the replacement procedure in REP 1.11 to reinstall the Card Cage.

4.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

3.

Press the lever on the retention arm and raise the retention arm as shown in Figure 2.

4.

Grasp the Firewire PWB by its top corners, and ease it out of its connector.

Figure 2 YKE-N/FRX/LVX Firewire PWB Removal


1

Release Tab

Card Retention Latch

Card

Card Edge Connector

Card Connector

Repairs and Adjustments

REP 1.6

7/2009
4-20

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

NOTE: The Firewire PWB can be inserted in either slot in the Card Cage.

For UXC
Removal

2.

Lower the retention arm and press it into place, securing the Firewire PWB in the Card
Cage.

3.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
1.

Perform REP 1.1 to open the Controller Cover.


NOTE: See the documentation that came with the card for information on configuring the
card, making internal connections, or otherwise customizing it for your computer.

2.

Press the lever on the retention arm and raise the retention arm Figure 3.

3.

Grasp the Firewire PWB by its top corners, and ease it out of its connector.

Figure 3 UXC Firewire PWB Removal


1

Card

Retention Latch

System Board Connector

Release Tab

Replacement
NOTE: See the documentation that came with the Firewire PWB for information on configuring
the card, making internal connections, or otherwise customizing it for your computer.
1.

Insert the Firewire PWB into the card connector.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
4-21

Repairs and Adjustments

REP 1.6

REP 1.7 Power Supply


Parts List on YKE PL 8.1
Parts List on YKE-N PL 8.3
Parts List on FRX PL 8.5
Parts List on LVX PL 8.7
Parts List on UXC PL 8.9
For YKE
Removal
1.

Perform REP 1.1 to open the Controller Cover.

2.

Disconnect power supply connectors P1 through P7 from the system board and the
drives.

3.

Perform REP 1.11 to remove the card cage.


NOTE: The routing of the DC power cables underneath the tabs in the computer frame as
you remove them from the system board and drives. You must route these cables properly when you replace them to prevent their being pinched or crimped.

4.

Remove the power cables from the side of the hard drive. To remove the power cables,
use the cables as leverage and pull away from the clips while you pull on the metal clips
with your fingers.

5.

Press down on the Handle, shown in Figure 1, to activate the release button.

Figure 1 YKE Power Supply Removal


1

Release Button

Handle

AC Power Connector

6.

Slide the power supply toward the front of the computer approximately 1 inch.

7.

Lift the power supply up and out of the computer.

Replacement
1.

Slide the power supply into place.

2.

Perform the replacement procedure in REP 1.11 to reinstall the Card Cage.
NOTE: The routing of the DC power cables underneath the tabs in the computer frame as
you remove them from the system board and drives. You must route these cables properly when you replace them to prevent their being pinched or crimped.

Repairs and Adjustments

REP 1.7

3.

Reconnect power supply connectors P1 through P7.

4.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

7/2009
4-22

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

For YKE-N/FRX/LVX/UXC
Removal

Replacement
1.

Slide the power supply into place.

1.

2.

Replace the screws that secure the power supply to the back of the computer chassis.

3.

Disconnect all DC power cables from the System Board and drives (CDROM, Hard Disk).

4.

Perform the replacement procedure in REP 1.10 to reinstall the CDROM drive.

Perform REP 1.1 to open the Controller Cover.


NOTE: Note the routing of the DC power cables underneath the tabs in the computer
chassis as you remove them from the system board and drives. You must route these
cables properly when you replace them to prevent their being pinched or crimped.

2.

Disconnect all DC power cables from the System Board and drives (CDROM, Hard Disk).

3.

Remove the two screws that attach the power supply to the back of the computer chassis.

4.

Perform REP 1.10 to remove the CDROM drive.

5.

Press the release button located on the floor of the computer chassis as shown in Figure
2.

CAUTION
Before connecting the power cord to the YKE-N/FRX/LVX/UXC Controller, ensure that the
Voltage Selector Switch on the rear of the controller is set to the input power source.
5.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

Figure 2 YKE-N/FRX/LVX/UXC Power Supply Removal

6.

Release Button

Power Supply

Screws (2)

AC Power Connector

Slide the power supply toward the front of the computer by approximately 1 inch and lift
the power supply out of the computer.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
4-23

Repairs and Adjustments

REP 1.7

REP 1.8 Processor


Parts List on YKE PL 8.2
Parts List on YKE-N PL 8.4
Parts List on FRX PL 8.6
Parts List on LVX PL 8.7
Parts List on UXC PL 8.9
For YKE
Removal
1.

Perform REP 1.1 to open the Controller Cover.

2.

Disconnect the cooling fan power cable from the FAN connector on the system board.

3.

Disconnect the power cable from the 12VPOWER connector on the system board

4.

Remove the heat sink:


a.

Press the tab on the green securing clip to remove the clip from the retention base
as shown in Figure 1.
NOTE: The Heat Sink may differ in appearance than illustrated below, but is
removed and reinstalled in the same manner.
Figure 2 YKE Processor Heat Sink
1

Heat Sink / Blower Assembly

Screw

Tab

Retention Base

Heat Sink

Screw

NOTE: If you are installing a processor upgrade kit from Dell, discard the original heat
sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink
when you install your new processor.
6.

Open the processor cover as shown in Figure 3.

Figure 1 YKE Processor

b.

Securing Clip

Tab

Retention Base

Remove the heat sink by pressing the tab while lifting one end of the heat sink.
NOTE: Lay the heat sink down with the thermal material facing upward.

5.

Remove the two screws on the blower to remove it from the heat sink.

Repairs and Adjustments

REP 1.8

7/2009
4-24

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Figure 3 YKE Processor Removal


Processor Cover

Processor

Socket

Processor Cover

Release Lever

Tab

Processor

Socket

Center Cover Latch

Release Lever

Front Alignment Notch

Socket and Processor Pin 1 Indicator

Rear Alignment Notch

4
7.

Figure 4 YKE Processor Replacement

Remove the processor from the socket.


NOTE: Leave the release lever extended in the release position so that the socket is
ready for the new processor.

Replacement
CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.

6.

NOTE: When replacing the processor, do not touch any of the pins inside the socket or allow
any objects to fall on the pins in the socket.
1.

NOTE: Ensure that the tab on the processor cover is positioned underneath the center
cover latch on the socket.

Unpack the new processor, being careful not to touch the underside of the processor.

7.

NOTE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer.

Pivot the socket release lever back toward the socket and snap it into place to secure the
processor.

8.

Reinstall the two screws that attach the blower to the heat sink.

9.

Install the heat sink/blower assembly:

2.

If the release lever on the socket is not fully extended, move it to that position.

3.

Orient the front and rear alignment notches on the processor with the front and rear alignment notches on the socket.

4.

When the processor is fully seated in the socket, close the processor cover.

Align the pin-1 corners of the processor and socket.

Place one end of the heat sink under the tab on one side of the retention base.

Lower the heat sink until the heat sink fits securely under the tab on the retention
base as shown in Figure 5.

NOTE: To avoid damage, ensure that the processor aligns properly with the socket, and
do not use excessive force when you install the processor.
5.

Set the processor lightly in the socket and ensure that the processor is positioned correctly as shown in Figure 4.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
4-25

Repairs and Adjustments

REP 1.8

Figure 6 YKE Lowering the Securing Clip Into Place

Figure 5 YKE Processor Reinstallation

Securing Clip

Tab

Slot

Retention Base

Heat Sink / Blower Assembly

Screw

Tab

Retention Base

Heat Sink

10. Reconnect the cooling fan power cable to the FAN connector on the system board.

Screw

11. Reconnect the power cable to the 12VPOWER connector on the system board.

NOTE: The Heat Sink may differ in appearance than illustrated below, but is
removed and reinstalled in the same manner.

12. Perform the replacement procedure in REP 1.1 to close the Controller Cover.

Insert the securing clip by placing the notched end of the clip opposite the tab into
the slot on the retention base. Press the securing clip tab and lower the securing clip
into place as shown in Figure 6. Ensure that the notched ends of the securing clip
are secured in the retention base slots.

Repairs and Adjustments

REP 1.8

7/2009
4-26

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

For YKE-N/FRX/LVX/UXC
Removal
1.

Perform REP 1.1 to open the Controller Cover.

2.

Loosen the captive screw on each side of the heat sink assembly as shown in Figure 7.

Figure 8 YKE-N/FRX/LVX/UXC Processor Removal

Figure 7 YKE-N/FRX/LVX/UXC Heat Sink Removal


1

Heat Sink Assembly

Captive Screw Housing (2)

5.

3.

Rotate the heat sink assembly upward, and remove the assembly from the computer.

4.

Open the processor cover by sliding the release lever from under the center cover latch on
the socket. Then pull the lever back to release the processor as shown in Figure 8.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
4-27

Center Cover Latch

Processor Cover

Processor

Socket

Release Lever

Gently remove the processor from the socket. Leave the release lever extended in the
release position so that the socket is ready for the new processor.

Repairs and Adjustments

REP 1.8

Replacement
CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.

6.

Socket and Processor Pin 1 Indicator

Rear Alignment Notch

When the processor is fully seated in the socket, close the processor cover.
NOTE: Ensure that the tab on the processor cover is positioned underneath the center
cover latch on the socket.

NOTE: When replacing the processor, do not touch any of the pins inside the socket or allow
any objects to fall on the pins in the socket.
1.

Unpack the new processor, being careful not to touch the underside of the processor.

7.

NOTE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer.

Pivot the socket release lever back toward the socket and snap it into place to secure the
processor.

8.

Reinstall the two screws that attach the blower to the heat sink.

9.

Install the heat sink assembly by placing the back on to the heat sink assembly bracket
and rotating the heat seat assembly toward the computer base as shown in Figure 10.
Tighten the two captive screws.

2.

If the release lever on the socket is not fully extended, move it to that position.

3.

Orient the front and rear alignment notches on the processor with the front and rear alignment notches on the socket.

4.

Align the pin-1 corners of the processor and socket.


NOTE: To avoid damage, ensure that the processor aligns properly with the socket, and
do not use excessive force when you install the processor.

5.

Set the processor lightly in the socket and ensure that the processor is positioned correctly as shown in Figure 9.

Figure 10 YKE-N/FRX/LVX/UXC Heat Sink Assembly Replacement


1

Heat Sink Assembly

Heat Sink Assembly Bracket

Captive Screw Housing (2)

10. Perform the replacement procedure in REP 1.1 to close the Controller Cover.

Figure 9 YKE-N/FRX/LVX/UXC Processor Replacement


1

Processor Cover

Tab

Processor

Socket

Center Cover Latch

Release Lever

Front Alignment Notch

Repairs and Adjustments

REP 1.8

7/2009
4-28

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

REP 1.9 System Board

Replacement

Parts List on YKE Not Available


Parts List on YKE-N PL 8.4
Parts List on FRX PL 8.6
Parts List on LVX PL 8.7
Parts List on UXC PL 8.9
For YKE
Removal

1.

Place the System Board assembly that you just removed next to the replacement System
Board.

2.

Install the Processor in to replacement System Board using the replacement procedure in
REP 1.9.

3.

Configure the jumper settings of the replacement System Board as listed in Table 2 and
shown in Figure 3.

CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
1.

Perform REP 1.1 to open the Controller Cover.

2.

Perform REP 1.4 to remove the Memory Modules.

3.

Perform REP 1.11 to remove the Card Cage.

4.

Perform REP 1.7 to remove the Power Supply.

5.

Perform REP 1.8 to remove the Processor.

6.

Disconnect all cables from the System Board.


Figure 2 YKE System Board Jumper Settings

NOTE: Before you remove the existing system board assembly, visually compare the
replacement system board to the existing system board to make sure that you have the
correct part.
7.

Remove the screw securing the System Board to the controller frame and slide the System Board assembly toward the front of the computer, and then lift it up and away as
shown in Figure 2.

PSWD
RTCRST

Password Enabled (Default is Jumpered)


Real-time Clock Reset (Default is disabled)

Jumpered
Unjumpered

NOTE: Some components and connectors on the replacement system board may be in
different locations than the corresponding connectors on the existing system board.

Figure 1 YKE System Board Removal

4.

Orient the replacement System Board by aligning the notches on the bottom to the tabs
on the computer.

5.

Slide the System Board assembly toward the back of the controller and secure the board
to the controller frame with the screw.

6.

Reconnect all cables to the System Board.

7.

Perform the replacement procedure in REP 1.8 to reinstall the Processor.

8.

Perform the replacement procedure in REP 1.7 to reinstall the Power Supply.

9.

Perform the replacement procedure in REP 1.11 to reinstall the Card Cage.

10. Perform the replacement procedure in REP 1.4 to reinstall the Memory Modules.
11. Perform the replacement procedure in REP 1.1 to close the Controller Cover.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
4-29

Repairs and Adjustments

REP 1.9

For YKE-N/FRX/LVX/UXC
Removal

Replacement
1.

Gently align the new System Board into the chassis and slide it toward the back of the
computer.

2.

Secure the System Board to the computer frame using the screws (10) removed in step 7
of the removal procedure.

3.

Reconnect all cables to the System Board.

4.

Perform the replacement procedure in REP 1.8 to reinstall the Processor.

5.

Perform the replacement procedure in REP 1.7 to reinstall the Power Supply.

6.

Perform the replacement procedure in REP 1.11 to reinstall the Card Cage.

Perform REP 1.8 to remove the Processor.

7.

Perform the replacement procedure in REP 1.4 to reinstall the Memory Modules.

Disconnect all cables from the System Board.

8.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
1.
2.
3.
4.
5.
6.

Perform REP 1.1 to open the Controller Cover.


Perform REP 1.4 to remove the Memory Modules.
Perform REP 1.11 to remove the Card Cage.
Perform REP 1.7 to remove the Power Supply.

NOTE: Before you remove the existing system board assembly, visually compare the
replacement system board to the existing system board to make sure that you have the
correct part.
7.

Remove the screws, shown in Figure 4, securing the System Board to the controller frame
and slide the System Board assembly toward the front of the computer, and then lift it up
and away.

Figure 3 YKE-N/FRX/LVX/UXC System Board Removal


1

System Board

Screws (10)

Repairs and Adjustments

REP 1.9

7/2009
4-30

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

REP 1.10 CDROM Drive

Replacement

Parts List on YKE PL 8.1


Parts List on YKE-N PL 8.3
Parts List on FRX PL 8.5
Parts List on LVX PL 8.7
Parts List on UXC PL 8.9
For YKE
Removal

1.

Unpack the drive and prepare it for installation.


NOTE: Check the documentation that accompanied the drive to verify that the drive is
configured for your computer. If you are installing an IDE drive, configure the drive for the
cable select setting.

2.

1.

Perform REP 1.1 to open the Controller Cover.

2.

Disconnect the power and CDROM drive cables from the back of the CDROM drive.

3.

Press inward on the two tabs on the sides of the drive, and then slide the drive upward
and remove it from the drive bay as shown in Figure 1.

If the replacement drive does not have the bracket rails attached, remove the rails from
the old drive by removing the two screws that secure each rail to the drive as shown in
Figure 2. Attach the bracket to the new drive by aligning the screw holes on the drive with
the screw holes on the bracket rails and then inserting and tightening all four screws (two
screws on each rail).

Figure 2 YKE CDROM Drive Rails

3.

Re-issue

Drive

Bracket Rails (2)

Screws (4)

Gently slide the drive into place until you hear a click or feel the drive securely installed.

4.

Connect the power and CDROM drive cables to the CDROM drive.

5.

Check all cable connections, and fold cables out of the way to provide airflow for the fan
and cooling vents.

6.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

Figure 1 YKE CDROM Drive Removal

FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
4-31

Repairs and Adjustments

REP 1.10

For YKE-N/FRX/LVX/UXC
Removal
1.

Perform REP 1.1 to open the Controller Cover.

2.

Pull up on the Drive Release Latch and slide the drive towards the back of the controller
as shown in Figure 3. Lift the drive out of the controller.

Figure 4 YKE-N/FRX/LVX/UXC Shoulder Screws Installation


3.

Connect the power and CDROM drive cables to the back of the new CDROM drive.

4.

Align the shoulder screws with the screw guides and slide the CDROM drive into the bay,
as shown in Figure 5, until it clicks into place.

Figure 3 YKE-N/FRX/LVX/UXC CDROM Removal

3.

Drive Release Latch

CDROM Drive

Disconnect the power and CDROM drive cables from the back of the CDROM drive.

Replacement
1.

Unpack the drive and prepare it for installation.


NOTE: Check the documentation that accompanied the drive to verify that the drive is
configured for your computer. If you are installing an IDE drive, configure the drive for the
cable select setting.

2.

Remove the three shoulder screws from the existing CDROM drive and insert the screws
in the new CDROM drive as shown in Figure 4.

Repairs and Adjustments

REP 1.10

Figure 5 YKE-N/FRX/LVX/UXC CDROM Installation


5.

Check all cable connections, and fold cables out of the way to provide airflow for the fan
and cooling vents.

6.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

7/2009
4-32

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

REP 1.11 Card Cage


Parts List on YKE PL 8.2
Parts List on YKE-N PL 8.3
Parts List on FRX PL 8.5
Parts List on LVX PL 8.7
Parts List on UXC PL 8.9
For YKE
Removal
1.

Perform REP 1.1 to open the Controller Cover.

2.

Remove the card cage:


a.

Check any cables connected to cards through the back-panel openings. Disconnect
any cables that will not reach the card cage once they are removed from the computer.

b.

Gently pull on the handle and lift the card cage up and away from the computer as
shown in Figure 1.

Figure 2 YKE Card Cage Installation

b.

Card Cage

Tabs (2)

Slots (2)

Slide the card cage down into place.

c.

Ensure that the riser board is fully seated in the connector on the system board.

d.

Route cable required for the card(s) through the back panel opening and reconnect
the cable(s) to the card(s).

e.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

Figure 1 YKE Card Cage Removal


1

Card Cage

Handle

Replacement
1.

Replace the card cage:


a.

Align the tabs in the side of the card cage with the slots on the side of the computer
as shown in Figure 2.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
4-33

Repairs and Adjustments

REP 1.11

For YKE-N/FRX/LVX
Removal
1.

Perform REP 1.1 to open the Controller Cover.

2.

Remove the card cage:


a.

Check any cables connected to cards through the back-panel openings. Disconnect
any cables that will not reach the card cage once they are removed from the computer.

b.

Gently pull on the handle and lift the card cage up and away from the computer as
shown in Figure 3.

Figure 4 YKE-N/FRX/LVX Card Cage Installation

b.
Figure 3 YKE-N/FRX/LVX Card Cage Removal
1

Riser Card Cage

Handle

Riser Card Cage

Slots

Riser Boards (2)

System Board Connectors (2)

Slide the card cage down into place.

c.

Ensure that the riser board is fully seated in the connector on the system board.

d.

Route cable(s) required for the card(s) through the back panel opening and reconnect the cable(s) to the card(s).

e.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

Replacement
1.

Replace the card cage:


a.

Align the tabs in the side of the card cage with the slots on the side of the computer
as shown in Figure 4.

Repairs and Adjustments

REP 1.11

7/2009
4-34

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

REP 1.12 I/O Panel

I/O Cable Connector

Parts List on YKE PL 8.1


Parts List on YKE-N PL 8.3
Parts List on FRX PL 8.5
Parts List on LVX PL 8.7
For YKE
Removal

Control Panel Cable Connector

Mounting Screw

Front Audio Cable Connector

4.

Remove the mounting screw that secures the I/O panel to the controller and remove the I/
O panel from the controller.

Replacement
CAUTION

1.

The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.

Insert the I/O Panel into the controller and secure the panel to the controller with the
screw.

2.

Reconnect all I/O Panel cables.

1.

Perform REP 1.1 to open the Controller Cover.

3.

2.

Disconnect the Hard Disk Drive data cable.

Reconnect the Hard Disk Drive data cable. See REP 1.3 Hard Disk Drive for the location
of the cable.

3.

Disconnect all cables that are connected to the I/O panel as shown in Figure 1.

4.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

Figure 1 YKE I/O Panel


1

Chassis Intrusion Switch Cable Connector

Internal Speaker Cable Connector

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
4-35

Repairs and Adjustments

REP 1.12

For YKE-N/FRX/LVX
Removal

Replacement
NOTE: Use the guides on the I/O Panel Bracket to help position the I/O Panel in place and use
the notch on the I/O Panel Bracket to help seat the card.

CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.

1.

1.

Perform REP 1.1 to open the Controller Cover.

2.

Reconnect the I/O Cable to the I/O Panel.

2.

Remove the I/O Cable from the I/O Panel by pulling on the pull-loop as shown in Figure 2.

3.

Remove the screw that secure the I/O Panel to the computer frame.

3.

Perform the replacement procedure in REP 1.1 to close the Controller Cover.

Insert the I/O Panel into the controller and secure the panel to the controller with the
screw.

Figure 2 YKE-N/FRX/LVX I/O Panel

4.

Securing Screw

I/O Panel

I/O Cable Connector

I/O Connector Pull-loop

Gently rotate and slide the I/O Panel away from the computer.

Repairs and Adjustments

REP 1.12

7/2009
4-36

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

5 Parts Lists
Introduction .....................................................................................................................
Subsystem Information ...................................................................................................
Symbology ......................................................................................................................
PL 8.1 YKE Controller Components (1 of 2) ...................................................................
PL 8.2 YKE Controller Components (2 of 2) ...................................................................
PL 8.3 YKE-N Controller Components (1 of 2) ...............................................................
PL 8.4 YKE-N Controller Components (2 of 2) ...............................................................
PL 8.5 FRX Controller Components (1 of 2) ...................................................................
PL 8.6 FRX Controller Components (2 of 2) ...................................................................
PL 8.7 LVX Controller Components (1 of 2)....................................................................
PL 8.8 LVX Controller Components (2 of 2)....................................................................
PL 8.9 UXC Controller Components (1 of 2)...................................................................
PL 8.10 UXC Controller Components (2 of 2).................................................................

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

5-3
5-4
5-5
5-7
5-8
5-9
5-10
5-11
5-12
5-13
5-14
5-15
5-16

7/2009
5-1

Parts Lists

Parts Lists

7/2009
5-2

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Introduction

Table 1

Overview

Abbreviation

The Parts List section identifies all part numbers and the corresponding location of all spared
subsystem components.

R/E

Reduction/Enlargement

REF:

Refer to

SCSI

Small Computer Systems Interface

Organization

W/

With

Parts Lists

W/O

Without

Each item number in the part number listing corresponds to an item number in the related
illustration. All the parts in a given subsystem of the machine will be located in the same
illustration or in a series of associated illustrations.

Meaning

Table 2
Operating Companies

Electrical Connectors and Fasteners

Abbreviation

This section contains the illustrations and descriptions of the plugs, jacks, and fasteners used
in the machine. A part number listing of the connectors is included.

AO

Americas Operations

NASG - US

North American Solutions Group - US

Common Hardware

NASG Canada

North American Solutions Group - Canada

XE

Xerox Europe

The common hardware is listed in alphabetical order by the letter or letters used to identify
each item in the part number listing and in the illustrations. Dimensions are in millimeters
unless otherwise identified.

Meaning

Symbology
Part Number Index

Symbology used in the Parts List section is identified in the Symbology section.

This index lists all the spared parts in the machine in numerical order. Each number is followed
by a reference to the parts list on which the part may be found.

Service Procedure Referencing


If a part or assembly has an associated repair or adjustment procedure, the procedure number
will be listed at the end of the part description in the parts lists e.g. (REP 5.1, ADJ 5.3)

Other Information
Abbreviations
Abbreviations are used in the parts lists and the exploded view illustrations to provide
information in a limited amount of space. The following abbreviations are used in this manual:
Table 1
Abbreviation

Meaning

A3

297 x 594 Millimeters

A4

210 x 297 Millimeters

A5

148 x 210 Millimeters

AD

Auto Duplex

AWG

American Wire Gauge

EMI

Electro Magnetic Induction

GB

Giga Byte

KB

Kilo Byte

MB

Mega Byte

MM

Millimeters

MOD

Magneto Optical Drive

NOHAD

Noise Ozone Heat Air Dirt

PL

Parts List

P/O

Part of

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
5-3

Parts Lists

Introduction

Subsystem Information
Use of the Term "Assembly"
The term "assembly" will be used for items in the part number listing that include other itemized
parts in the part number listing. When the word "assembly is found in the part number listing,
there will be a corresponding item number on the illustrations followed by a bracket and a
listing of the contents of the assembly.

Brackets
A bracket is used when an assembly or kit is spared, but is not shown in the illustration. The
item number of the assembly or kit precedes the bracket; the item numbers of the piece parts
follow the bracket.

Tag
The notation "W/Tag" in the parts description indicates that the part configuration has been
updated. Check the change Tag index in the General Information section of the Service Data
for the name and purpose of the modification.
In some cases, a part or assembly may be spared in two versions: with the Tag and without the
Tag. In those cases, use whichever part is appropriate for the configuration of the machine on
which the part is to be installed. If the machine does not have a particular Tag and the only
replacement part available is listed as "W/Tag," install the Tag kit or all of the piece parts. The
Change Tag Index tells you which kit or piece parts you need.
Whenever you install a Tag kit or all the piece parts that make up a Tag, mark the appropriate
number on the Tag matrix.

Parts Lists

Subsystem Information

7/2009
5-4

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Symbology
A Tag number within a circle pointing to an item number shows that the part has been changed
by the tag number within the circle (Figure 1). Information on the modification is in the Change
Tag Index.

A Tag number within a circle having a shaded bar and pointing to an item number shows that
the configuration of the part shown is the configuration before the part was changed by the Tag
number within the circle (Figure 2).

Figure 2 Without Tag Symbol


Figure 1 With Tag Symbol

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
5-5

Parts Lists

Symbology

A tag number within a circle with no apex shows that the entire drawing has been changed by
the tag number within the circle (Figure 3). Information on the modification is in the Change Tag
Index.

A tag number within a circle with no apex and having a shaded bar shows that the entire
drawing was the configuration before being changed by the tag number within the circle
(Figure 4).

Figure 3 Entire Drawing With Tag Symbol

Figure 4 Entire Drawing Without Tag Symbol

Parts Lists

Symbology

7/2009
5-6

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

PL 8.1 YKE Controller Components (1


of 2)
Item

Part

Description

1
2
3

97N01489
W6946
K3749

M1294

W0109

W3004

Y3392

4
5

K7168
H7058

6
7

Y6791
R5017

75481

C5201

YKE Controller Assembly


48X, CD, Samsung, Chassis 2005
80G, Serial ATA, 8MEGB, HitachiVancouver 3
80G, Serial ATA, Lead Free,
WDXL80SD-2
80G, Serial ATA, 7.2K, 8MEGB,
WDXL80SD-2
80G, Serial ATA,7.2K, 8MEGB,
Seagate-Alpine
80G, Serial ATA, 8M, 7.2K, Maxtor
Calypso
HDD Carrier, Plastic, SMITH
CPU Fan and Shroud Assembly,
SMITH
Front I/O Panel Assembly
Memory Module, DIMM, 512,
2X256, 400, 1rX16, 512
Battery, Miniature, 3V, 190MAH,
COIN, Lithium
Power Supply, 305 Watt, Dual
Serial ATA, Smith Chassis, Delta,
PFC
Power Supply, 305 Watt, Dual
Serial ATA, Smith Chassis, LiteOn,
PFC
Power Supply, 280 Watt, Dual
Serial ATA, NEO Chassis, PFC,
Hipro
Power Supply, 280 Watt, Dual
Serial ATA, NEO Chassis, PFC,
LiteOn
Power Supply, 305 Watt, Dual
Serial ATA, Smith Chassis, Hipro,
PFC
Controller Mounting Bracket (510
8850, 8825, and 8830 only) (Not
Shown)
Controller Mounting Bracket (721
and 6030/6050 Only) (Not Shown)
Interface VIII Cable (Not Shown)
P193 Interface Cable (Not Shown)

D5032

D5539

F5114

W4828

10

604K35070

11

604K35060

12
13

962K62960
962K50390

8
6

7
5

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
5-7

Parts Lists

PL 8.1

PL 8.2 YKE Controller Components (2 of 2)


Item

Part

Description

1
2
3
4
5
6
7

J7328
R6716
R6728
R6760
W5751
W6180
N8597

M9053

9
10
11
12

R6074
R6761
M6792
D7931

J7109

13
14
15
16

F4582
D9800
M8865
C6173

17

Y5393

18
19
20
21
22

5120P
604K42700
960K33010
960K33350
849E69300

F5 Filler Panel Assembly, 5.25, FORM FACTOR, SMITH


Front non-removable Bezel Assembly, SMITH
Top Plastic, Optiplex, SMITH
Removable Front Drive Bezel, Plastic, Optiplex, SMITH
Badge, GX280
Top Plastic, Optiplex, SMITH
Prescott Celeron, 325, 2.53G, 533FSB, 256KB, Socket T, E0
includes processor, thermal grease, and techsheet
PCI Retention Bracket Service Kit, External, Contains R6767 and
W6246, SMITH
Intrusion Switch Assembly, Lead Free, Matrix Chassis
Plastic Heat Sink Mounting Bracket
Front CPU Fan Assembly, 12V, NEO
Heat Sink and Shroud Assembly, MAINSTREAM, NEO, For
processors 540 and below and all Celerons
Heat Sink and Shroud Assembly, MAINSTREAM, SMITH, For
processors 540 and below and all Celerons
IEEE 1394A Controller, PCI, ADAPTEC
Blue Audio Cable for n series, SMITH, 2.0
Serial ATA Data Cable, SMITH, 2.0
Round black cable that runs from Sound Card (K4562) to Front of I/O
Assembly
Ribbon Cable from System Board to Front I/O Panel for USB and
onboard sound
Power Cord, 6ft., US
Folder Serial Cable Interface Kit
IOT Interface PWB (P193), RoHS
IOT Interface PWB (Interface VIII), RoHS
Full Height PCI Bracket

Parts Lists

PL 8.2

7/2009
5-8

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

PL 8.3 YKE-N Controller Components


(1 of 2)
Item

Part

Description

1
2

97N01510
CC726

H7833

KC297

M1294

4
5

D7579
H7445

X8912

A0490694

K8965

M8803

N8374

M5247

10

101K57560

11

962K57100

12

068K54480

13

604K35070

14

604K35060

15
16
17

962K62960
962K50390
604K48470

YKE-N Controller Assembly


48X, CD, HLDS, RoHS, Chassis
2005
48X, CD, LiteOn, RoHS, Chassis
2005
80G, Serial ATA, NCQ, RoHS,
Seagate Puma
80G, Serial ATA, RoHS, WDXL80SD-2
HDD Carrier, Plastic, Neo, RoHS
Heat Sink and Shroud Assembly,
Performance, Neo, RoHS
Front Control and I/O Panel
Assembly, 2.0, Neo, RoHS
DIMM, 512MB, DDR2, 533M,
64x64, 8, 240, 1RX8, Lead Free,
RoHS
Power Supply, 220 Watt, PFC,
LiteOn, RoHS, Neo
Power Supply, 220 Watt, PFC,
Hipro, RoHS, Neo
Power Supply, 220 Watt, PFC,
Delta, RoHS, Neo
Dual PCI Riser Assembly, 2 PCI
Slots, Leaded, Neo, RoHS
6204 Accxes PWBA Assembly (Not
Shown)
USB Cable, 3 (0.9m) Long (6204
Only) (Not Shown)
Controller Mounting Bracket
Assembly (6204 Only) (Not Shown)
Controller Mounting Bracket (510,
8850, 8825, and 8830 only) (Not
Shown)
Controller Mounting Bracket (721
and 6030/6050 only) (Not Shown)
Interface VIII Cable (Not Shown)
P193 Interface Cable (Not Shown)
Removable Hard Drive Kit (Not
Shown)

5
4
6

9
7

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
5-9

Parts Lists

PL 8.3

PL 8.4 YKE-N Controller Components (2 of 2)


Item

Part

Description

1
2
3
4
5
6
7
8
9
10

11
12
13
14
15
16

F7779
8T440
C6089
U6265
Y8608
P9004
FD874
75481
ND214
R6074
UC635
R6761
M6792
F4582
X5713
M8865
U5956

17
18
19
20
21
22
23
24

W5775
5120P
C6012
U9004
604K42700
960K33010
960K33350
849E69300

FDD, F3 Filler Panel Assembly, Neo, RoHS


Filler Back Plate for Card Slots, SFF, RoHS
Rear Removable Back Plate used if there is no riser, Neo, RoHS
Odd F5 Filler Panel Assembly, Neo, RoHS
Complete Front Bezel Assembly, 2.0, Neo, RoHS
Badge, GX520, Neo, RoHS
Prescott Celeron Kit, 331, 2.66G, 533FSB, 256KB, Socket T, RoHS
Battery, Miniature, 3V, 190MAH, COIN, Lithium, RoHS
Motherboard Service Kit, RoHS, GX520, Neo
Intrusion Switch Assembly, RoHS
Intrusion Switch Assembly, RoHS, GX520
Plastic Heat Sink Mounting Bracket, RoHS
CPU Fan and Shroud Assembly, Neo, RoHS
IEEE 1394A Controller, PCI, Full Height, ADAPTEC
Blue Audio Cable for n series, Neo, RoHS
Serial ATA Data Cable, PRIMARY, Neo, RoHS
Ribbon Cable for Front I/O Panel for USB & Onboard Sound, Neo,
RoHS
Floppy Data Cable, ATAPI, Neo, RoHS
Power Cord, 6ft., US, RoHS
IDE Data Cable, SECONDARY, Neo, RoHS
Cable Cover Assembly, Cypher, OptiPlex, RoHS
Folder Serial Cable Interface Kit
IOT Interface PWB (P193), RoHS
IOT Interface PWB (Interface VIII), RoHS
Full Height PCI Bracket

Parts Lists

PL 8.4

7/2009
5-10

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

PL 8.5 FRX Controller Components (1


of 2)
Item

Part

Description

1
2

97N01616
UH550
XU686
8D048

DC334

NR694

XD673

D7931

HJ318

X8388

MH596

NH429

JH313

Y5295

10

101K57560

11

962K57100

12

068K54480

13

604K35070

14

604K35060

15
16
17

962K62960
962K50390
604K48470

FRX Controller Assembly


48X, CD, SATA, LTON, BLK, RoHS
48X, CD, SATA, PHPS, BLK, RoHS
80G, HD, SATA2, HitachiPathfinder, RoHS
80G, HD, SATA2, Seagate-Tonka,
RoHS
80G, HD, SATA2, WD-Unicorn,
RoHS
80G, HD, SATA2, Samsung P80S+,
RoHS
Heat Sink and Shroud Assembly,
Mainstream, Neo, 2 pipe, RoHS
Front I/O Panel Assembly, Neo,
RoHS
DIMM, 512 MB, DDR2, 667M,
64x64, 8, 240, 1RX8, RoHS
Power Supply, 280 Watt, PFC,
LiteOn, 07, Neo, RoHS
Power Supply, 280 Watt, PFC,
Hipro, 07, Neo, RoHS
Dual PCI Riser Assembly, 2 PCI
Slots, V2, Neo, RoHS
Removable Side Cover Assembly,
Metal, Neo, RoHS
6204 Accxes PWBA Assembly (Not
Shown)
USB Cable, 3 (0.9m) Long (6204
Only) (Not Shown)
Controller Mounting Bracket
Assembly (6204 Only) (Not Shown)
Controller Mounting Bracket (510,
8850, 8825, and 8830 only) (Not
Shown)
Controller Mounting Bracket (721,
and 6030/6050 only) (Not Shown)
Interface VIII Cable (Not Shown)
P193 Interface Cable (Not Shown)
Removable Hard Drive Kit (Not
Shown)

2
9

4
5

8
6

Parts Lists

PL 8.5

7/2009
5-11

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

PL 8.6 FRX Controller Components (2 of 2)


Item

Part

Description

HK883

2
3

JJ119
KK976

4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

NJ779
RJ245
HJ320
DH717
KU144
XP720
UC635
RP921
M6792
Y9457
FC541
MK082
U5959
6878T
604K42700
960K33010
960K33350
849E69300

Filler Panel, Metal (for EMI Fix), Optical Drive, Black, Optiplex, Neo,
RoHS
Front Bezel Assembly, Black, 2.0, Neo, RoHS
Filler Panel, Metal (for EMI Fix), Floppy Drive, Black, Optiplex, Neo,
RoHS
Filler Panel, Floppy Drive, Optiplex, Neo, RoHS
Filler Panel, Optical Drive, Optiplex, Neo, RoHS
Badge, Optiplex 745, Neo, RoHS
Prescott Celeron Kit, 346, 3.06G, 533FSB, 256KB, Socket T, RoHS
Battery, Miniature, 3V, 190MAH, COIN, Lithium, RoHS
Motherboard Service Kit, Optiplex 745, Neo, RoHS
Intrusion Switch Assembly, RoHS
Mounting Bracket for Heat Sink, RoHS
CPU Fan and Shroud Assembly, Neo, RoHS
IEEE 1394A Controller, PCI, Full Height, ADAPTEC
Serial ATA Data Cable, Optical, Neo, RoHS
Front I/O Cable Assembly, Neo, 3.0, RoHS
Serial ATA Data Cable, PRIMARY, Neo, RoHS
Power Cord, 6ft, US only, RoHS
Folder Serial Cable Interface Kit
IOT Interface PWB (P193), RoHS
IOT Interface PWB (Interface VIII), RoHS
Full Height PCI Bracket

Parts Lists

PL 8.6

7/2009
5-12

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

PL 8.7 LVX Controller Components (1


of 2)
Item

Part

Description

1
2

97N01660
HX602

JH252

0C319
DN130
HM933

HY281

RW134

RY698

TP003

TP004

A1249406

A1249405

A1249408

GR391

JK930

MH596

NH429

RT490

WW109

HX727

HX727

CR916

LVX Controller Assembly


24X, CD, 24X SATA, TSST, Cypher,
RoHS
24X, CD, Includes Sled and SATA
Interposer, RoHS
80G, SATA2, WD-ODY, RoHS
80G, SATA2, WD-SEQ, RoHS
80G, SATA2, Samsung-S166,
RoHS
80G, SATA2, Seagate-Nighthawk,
RoHS
Heat Sink and Shroud Assembly,
Mainstream, Neo, 2.0, RoHS
Front I/O Panel Assembly, Neo, 2.0,
RoHS
Front I/O Panel Assembly, Cypher,
RoHS
Front I/O Panel Assembly, Smith,
4.0, RoHS
1GB DDR2 SDRAM, 240 pin
DIMM, PC2-5300/667MHz, NonECC, Unbuffered, RoHS
1GB DDR2 SDRAM, 240 pin
DIMM, PC2-6400/800MHz, NonECC, Unbuffered, RoHS
512MB DDR2 SDRAM, 240 pin
DIMM, PC2-5300/667MHz, NonECC, Unbuffered, RoHS
Power Supply, Harness/UPC, 280
Watt, Neo, RoHS
Power Supply, EPA, 280 Watt, PFC,
Hipro, Neo, RoHS
Power Supply, 280 Watt, PFC,
LiteOn, 07, Neo, RoHS
Power Supply, 280 Watt, PFC,
Hipro, 07, Neo, RoHS
Power Supply, 280 Watt, PFC,
Delta, 07, Neo, RoHS
Power Supply, EPA, 280 Watt, PFC,
LiteOn, Neo, RoHS
Combo Riser Assembly, PCI and
PCI-E, 16X Slots, Neo, RoHS
PCI Riser Assembly, Neo, 1.0,
RoHS
Removable Side Cover, Neo, 2.0,
RoHS

Parts Lists

PL 8.7

2
9

4
5

8
6

7/2009
5-13

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

PL 8.8 LVX Controller Components (2 of 2)


Item

Part

Description

1
2

HK883
JN849

3
4
5
6
7
8
9
10

11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29

YW519
KK976
35FNF
TC371
PU497
XT484
KU144
MP622
F4404
UC635
X5653
PD812
Y9457
FC541
MK082
U5959
5120P
604K42700
960K33010
960K33350
849E69300
101K57560
962K57100
068K54480
604K35070
604K35060
962K62960
962K50390
604K48470

Filler Panel, Metal (for EMI Fix), Optical Drive, Black, Neo,RoHS
Front Bezel Assembly (includes power button), Black, Neo, V3 (only
for systems that have 2 HDDs), RoHS
Front Bezel Assembly (includes power button), Black, Neo, V2, RoHS
Filler Panel, Metal (for EMI Fix), Floppy Drive, Black, Neo, RoHS
PCI Slot Filler Panel, Metal, Full Height, V2, RoHS
PCI Slot Filler Panel, Metal, Low Profile, RoHS
Badge, Optiplex 755, Neo, RoHS
Celeron Kit, 430, 1.8G, 512KB, , 800FSB, A1,RoHS
Battery, Miniature, 3V, 190MAH, COIN, Lithium, RoHS
Motherboard Service Kit, Optiplex 755, Neo, RoHS
Intrusion Switch Assembly, RoHS
Intrusion Switch Assembly, RoHS
Plastic Heat Sink Mounting Bracket, RoHS
CPU Fan and Bracket Assembly, Neo, RoHS
IEEE 1394A Controller, PCI, Full Height, ADAPTEC
Serial ATA Data Cable, Optical, Neo, RoHS
Front I/O Cable Assembly, Neo, 3.0, RoHS
Serial ATA Data Cable, PRIMARY, Neo, RoHS
Power Cord, 6ft, US only, RoHS
Folder Serial Cable Interface Kit
IOT Interface PWB (P193), RoHS
IOT Interface PWB (Interface VIII), RoHS
Full Height PCI Bracket
6204 Accxes PWBA Assembly
USB Cable, 3 (0.9m) Long (6204 Only)
Controller Mounting Bracket Assembly (6204 Only)
Controller Mounting Bracket (510, 8850, 8825, and 8830 only)
Controller Mounting Bracket (721, and 6030/6050 only)
Interface VIII Cable
P193 Interface Cable
Removable Hard Drive Kit

Parts Lists

PL 8.8

7/2009
5-14

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

PL 8.9 UXC Controller Components (1


of 2)
Item

Part

Description

1
2

97N01767
DR972

0C319

H895D

5
6
7

RY698
CM633
RM112

PW116

HX727

UXC Controller Assembly


DVD, 16X, SATA, HH, TSST, BLK
RoHS
Hard Disk, 160G, SATA2, HITGEMINI
Heat Sink and Shroud Assembly,
Mainstream
Front I/O Panel Assembly
1GB DIMM
Power Supply, 235 Watt, MCSF,
EPA, FLEX
Power Supply, 235 Watt, MCSF,
APFC, HIPRO
Combo Riser Assembly, PCI and
PCI-E, 16X Slots, Neo

4
5

8
6

Parts Lists

PL 8.9

7/2009
5-15

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

PL 8.10 UXC Controller Components (2 of 2)


Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13

KK976
CW556
N787H
U603C
T616K
F4404
JY385
HU540
Y9457
M8865
MD713
U5959
5120P

14
15
16
17
18
19
20
21
22
23
24
25

604K42700
960K33010
960K33350
849E09221
101K57560
962K57100
068K54480
604K35070
604K35060
962K62960
962K50390
604K48470

Filler Panel, Metal (for EMI Fix), Optical Drive, Black, Neo
Front Bezel Assembly (includes power button), Black, SMITH
Removable Top Cover, Plastic
Badge, Optiplex 760, Neo
SVC Motherboard for Optiplex 760, Neo
Intrusion Switch Assembly
Heat Sink and Shroud Assembly
CPU Fan and Shroud Assembly
IEEE 1394A Controller, PCI, Full Height, ADAPTEC
Serial ATA Data Cable, Primary, Smith
Serial ATA Optical Data Cable
Serial ATA Data Cable, Primary, Cypher
3.0GHz Wolfdale Dual Core Processor Service Kit, E8400, 6MB,
1333FSB, 65W, E0
Folder Serial Cable Interface Kit
IOT Interface PWB (P193)
IOT Interface PWB (Interface VIII)
Low Profile PCI Bracket
6204 Accxes PWBA Assembly
USB Cable, 3 (0.9m) Long (6204 Only)
Controller Mounting Bracket Assembly (6204 Only)
Controller Mounting Bracket (510, 8850, 8825, and 8830 only)
Controller Mounting Bracket (721, and 6030/6050 only)
Interface VIII Cable
P193 Interface Cable
Removable Hard Drive Kit

Parts Lists

PL 8.10

7/2009
5-16

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
5-17

Parts Lists

PL 8.10

Parts Lists

PL 8.10

7/2009
5-18

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

6 General Procedures
Controller Shutdown........................................................................................................
Diagnostics......................................................................................................................
YKE Controller Specifications .........................................................................................
YKE-N Controller Specifications .....................................................................................
FRX Controller Specifications .........................................................................................
LVX Controller Specifications..........................................................................................
UXC Controller Specifications .........................................................................................
FreeFlow Accxes Compatibility .......................................................................................
Making a Test Print .........................................................................................................
Printing a Diagnostic Page..............................................................................................
Controller Installation for YKE/YKE-N/FRX/LVX/UXC ....................................................
Software Recovery ..........................................................................................................
Media Check ...................................................................................................................
Connecting to a Network - 88xx/510 ...............................................................................
Connecting to a Network - 721p......................................................................................
Connecting to a Network - 6030/6050.............................................................................
Connecting to a Network - 6050A ...................................................................................
Connecting to a Network - 6204......................................................................................
Connecting to a Network - 6279......................................................................................
Upgrading the Controller Firmware .................................................................................
BIOS Recovery ...............................................................................................................
Integrated Audio Enablement..........................................................................................
Setting IP Address Using ipset Command ......................................................................
Setting IP Address for DHCP Using dhcpSet Command ................................................
Setting IP Address for DDNS Using dhcpSet Command ................................................
Viewing IP Address Using ifShow Command .................................................................
Setting Network Speed/Duplex using netSet Command.................................................
Viewing Network Configuration Using netShow Command ............................................
Saving FreeFlow Accxes Parameters to a USB Memory Stick .......................................
Restoring FreeFlow Accxes Parameters from a USB Memory Stick ..............................
Glossary of Accxes Terminology.....................................................................................
Accxes Debug Commands..............................................................................................
Accxes Directory Structure..............................................................................................

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

6-3
6-4
6-5
6-6
6-7
6-8
6-9
6-10
6-12
6-14
6-15
6-17
6-18
6-19
6-20
6-21
6-22
6-23
6-24
6-25
6-27
6-28
6-29
6-30
6-31
6-32
6-33
6-34
6-35
6-36
6-37
6-40
6-44

7/2009
6-1

General Procedures

General Procedures

7/2009
6-2

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Controller Shutdown
Purpose

Power Switch Shutdown

The Controller Shutdown procedure is used to exit the Accxes software and GNU/Linux operating system, and remove power from the controller. There are two shutdown methods: a Normal
Shutdown and a Forced Shutdown. A Normal Shutdown allows the controller to exit the application before removing power. A Forced Shutdown forces the controller to remove power without exiting the application.

1.

Press and release the controller Power Switch.

2.

Wait approximately 30 seconds for the controller to power down.


The controller will prepare for shutdown by exiting the application and then power down
the controller.
NOTE: The Power Switch light will extinguish when the controller shuts down.

CAUTION

If after 30 seconds the controller Power Switch light remains ON, perform a Forced Shutdown to force the controller to power down.

Always attempt to use the Normal Shutdown first. If after attempting a Normal Shutdown, the
controller Power Switch light is still lit, perform a Forced Shutdown to remove power from the
controller.
CAUTION
When the controller is attached to a Xerox 6204 Wide Format Solution, powering down the
controller will automatically shut power to the 6204. See the Xerox 6204 Wide Format Solution
Printer User Guide for the FreeFlow Accxes Print Server V12.0 for the correct power on /
power off sequence for the 6204.

Forced Shutdown
CAUTION
The following procedure will force the controller to power down without exiting the application.
Forced Shutdown
1.

Normal Shutdown
There are three ways to perform a Normal Shutdown: using Web Print Management Tool
(WebPMT), at the service prompt or by using the Power Switch on the front of the controller.

Press and hold the controller Power Switch for approximately 5 seconds to force the controller to shut down.
NOTE: The Power Switch light will extinguish when the controller shuts down.

WebPMT Shutdown
1.

2.

At the WebPMT page:

For FreeFlow Accxes Versions 11.x and below - select Printer Defaults > Utilities >
Shutdown

For FreeFlow Accxes Version 12.0 and above - select Utilities > Shutdown and
click the Shutdown button.

Wait approximately 30 seconds for the controller to power down.


The controller will prepare for shutdown by exiting the application and then power down
the controller.
NOTE: The Power Switch light will extinguish when the controller shuts down.
If after 30 seconds the controller Power Switch light remains ON, perform a Forced Shutdown to force the controller to power down.

Service Prompt Shutdown


1.

At the service prompt, type shutdown then press <ENTER>.

2.

Wait approximately 30 seconds for the controller to power down.


The controller will prepare for shutdown by exiting the application and then power down
the controller.
NOTE: The Power Switch light will extinguish when the controller shuts down.
If after 30 seconds the controller Power Switch light remains ON, perform a Forced Shutdown to force the controller to power down.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
6-3

General Procedures

Controller Shutdown

Diagnostics

NOTE: In the next step, the putty terminal emulation window will begin to scroll a series of
boot up messages. See Normal Boot Messages in section 1 for a list of key normal boot
messages.

Using the Laptop PC for Diagnostics


NOTE: If you do not have a laptop PC, you must escalate the problem.

7.

Diagnostics on a FreeFlow Accxes Controller is performed using a laptop PC, null modem
cable, and a terminal emulation program called Putty, to interface with the controller to view
and analyze information for diagnosing controller/network related problems.
There are three sources of information available in the service manual to assist you in troubleshooting. They are: Normal Boot Messages and Error Messages in Section 1 and Accxes
Debug Commands in Section 6.
Normal Boot Messages and Error Messages are used identify whether or not a problem exist in
the controller and what exactly the nature of the problem is. These messages can also identify
where the error is in the operational process. Additionally, Accxes Debug Commands can also
be used to diagnose the error.

Serial Connection
Controller diagnostics uses a serial connection from the laptop PC to communicate with the
controller. The laptop PC is connected physically to the controller hardware via a null modem
cable. Then the terminal emulation program Putty, is used to connect to the controller software
and view boot messages and error messages.

After booting up, the Putty terminal emulation window will display the Login prompt at the
end of the message (see below). Refer to the Service Login procedure below to login to
the controller. Reference the Accxes Debug Commands for the commands that can be
used when logged in to the system.

NOTE: Text displayed may vary depending upon the version number of the Install/Recovery
CD.
NOTE: After Accxes loads, messages may continue to be displayed and scroll off of the
screen. Press <ENTER> to see the System Login prompt.
Xerox FreeFlow Accxes Controller
Install CD version x.xx
Fedora Core Release x
Kernel x.x.x-x.x on an i686
System Login:
NOTE: x denotes a numerical value.

Service Login
The following procedure will log the service technician into the Accxes controller.

Connect the laptop PC to the controller as follows:

NOTE: In the following procedure, if either the Login or Password are incorrect, the message
Login incorrect will be displayed.

1.

Power up the laptop PC.

NOTE: In the following steps, both the Login string and Password string are case sensitive.

2.

Connect one end of a DB-9 female-to-female (null modem) serial cable to the debug
SERIAL port on the controller and connect the other end to the serial connector on the
Laptop PC.

1.

At the Login prompt type service then press <ENTER>.

2.

At the Password prompt, type the 6789 then press <ENTER>.


Once logged in to the system, the prompt will change to the following service prompt:

3.

Insert the Service Tools CD into the laptop PC CDROM drive.

4.

Launch Window Explorer and select G:\. If G:\ is not the drive letter of your laptop PC
CDROM drive, then substitute the drive letter for your laptop PC CDROM drive.

Service Logout

a.

For Service Tools CD version 13.0 and above: In the root directory of the CDROM,
double-click the Putty.exe file. This will launch the terminal emulation program
Putty.

The following procedure will log the service technician out of the Accxes controller.

b.

For Service Tools CD verions 12.7 and below: In the root directory of the CDROM,
double-click the Putty.zip file. In the zip file window, double-click the Putty.exe file.
This will launch a Putty configuration screen.

5.

On the Putty configuration screen, under Specify the destination you want to connect to
click the serial radio button then click the OPEN button. This will open a Putty terminal
emulation window.

6.

Perform Controller Shutdown to power down the controller, then press the Power Switch
on the controller front panel to power up the controller.

General Procedures

Diagnostics

[service@Accxes /home/accxes]%

1.

7/2009
6-4

At the System prompt type exit, then press <ENTER>.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

YKE Controller Specifications

Table 4 Memory Specifications


Item

Table 1 Physical Specifications


Item

Specification

Specification

Type

400-MHz DDR2 SDRAM

Memory connectors

Height

10.6 cm (4.2 inches)

Memory capacities

256, 512 (YKE Standard), 1GB, or 2GB non-ECC

Width

38.9 cm (15.3 inches)

BIOS address

F0000h

Depth

43.2 cm (17 inches)

Weight

9.9 kg (22 lbs)

Table 5 Controls and Lights


Item

Table 2 Controller Information


Item

Specification

Specification

Power control

Push button

Power light

green light blinking green in sleep state

Chipset

Intel 915G

solid green for power-on state

Data bus width

64 bits

Address bus width

32 bits

amber light blinking amber indicates a problem with an


installed device

DMA channels

eight

solid amber indicates an internal power problem

Interrupt levels

24

Hard-drive access light green

BIOS chip (NVRAM)

4-Mb

Memory speed

400 MHz

green light for 10-Mb operation; orange light for 100-Mb operation; yellow light for a 1000-Mb (1-Gb) operation

NIC

integrated network interface with ASF 1.03 support as defined by


DMTF.
Capable of 10/100/1000 communication.

Link integrity light (on


integrated network
adapter)

yellow blinking light

Hard drive

two serial ATA controllers supporting one device each and one
parallel Ultra ATA/100 IDE supporting two devices per channel
with one channel

Activity light (on integrated network


adapter)
Diagnostic lights

four lights on the back panel

Standby power light

AUX_PWR on the system board

Bus type

PCI 2.2
SATA 1.0a
USB 2.0
PCI Express 1.0a

Bus speed

Table 6 Power Supply


Item

PCI: 33 MHz
SATA: 1.5 Gbps
USB: 480 Mbps
PCI Express x1: 5 Gbps
PCI Express x16: 80 Gbps

PCI Connector

PCI Express Connector

Drives

one 3.5-inch bay (not used)


one 5.25-inch bay (CDROM)

Type

DC

Wattage

210 W

Heat dissipation

717 BTU/hr

Voltage

fixed-voltage power supply 110 V at 50/60 Hz


manual selection and auto-sensing power supplies 90 to 135 V
at 50/60 Hz; 180 to 265 V at 50/60 Hz; 100 V at 50/60 Hz for
Japanese computers

Backup battery

3-V CR2032 lithium coin cell


Table 7 Environmental Specifications

Item
Table 3 Microprocessor Specifications
Item

Specification

Specification

Operating Temp

10 to 35C (50 to 95F)


NOTE: At 35C (95F), the maximum operating altitude is 914 m
(3000 ft).

Specification

Microprocessor type

Intel Pentium 4 and Celeron

Level 1 (L1) cache

32 KB

Storage Temp

-40 to 65C (-40 to 149F)

1 MB pipelined-burst, eight-way set associative, write-back


SRAM

Humidity

20% to 80% (noncondensing)

Level 2 (L2) cache

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
6-5

General Procedures

YKE Controller Specifications

YKE-N Controller Specifications

Table 4 Memory Specifications


Item

Table 1 Physical Specifications


Item

Specification

Specification

Type

400-MHz DDR2 SDRAM

Memory connectors

Height

11.4 cm (4.5 inches)

Memory capacities

128-, 256-, 512-, or 1-GB (YKE-N standard) non-ECC

Width

39.9 cm (15.7 inches)

BIOS address

F0000h

Depth

35.3 cm (13.9 inches)

Weight

10.4 kg (23 lbs)

Table 5 Controls and Lights


Item

Table 2 Controller Information


Item

Specification

Specification

Power control

Push button

Power light

green light blinking green in sleep state

Chipset

Intel 945 Express

solid green for power-on state

Data bus width

64 bits

Address bus width

32 bits

amber light blinking amber indicates a problem with an


installed device

DMA channels

eight

solid amber indicates an internal power problem

Interrupt levels

24

Hard-drive access light green

BIOS chip (NVRAM)

4-Mb

Link light

solid green indicates network connection.

Memory speed

400 MHz

NIC

integrated network interface with ASF 1.03 and 2.0 support as


defined by DMTF.
Capable of 10/100/1000 communication.

Link integrity light (on


integrated network
adapter)

green light for 10-Mb operation; orange light for 100-Mb operation; yellow light for a 1000-Mb (1-Gb) operation

two serial ATA controllers supporting one device each and one
parallel Ultra ATA/100 IDE supporting two devices per channel
with one channel

Activity light (on integrated network


adapter)

yellow blinking light

Hard drive

Diagnostic lights

four lights on the front panel

Bus type

PCI 2.3
SATA 1.0a and 2.0
USB 2.0

Standby power light

AUX_PWR on the system board

Bus speed

PCI: 33 MHz
SATA: 1.5 Gbps and 3.0 Gbps
USB: 480 Mbps

Type

DC

PCI Connector

Wattage

220 W

Drives

one 3.5-inch bay (not used)


one 5.25-inch bay (CDROM)
one 1 inch high hard drive bay

Heat dissipation

50 watt maximum

Voltage

Fixed-voltage power supply.


Voltage Selection Switch setting for 115V or 220V.
Input power: 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz;
100 V at 50/60 Hz for Japanese computers

Backup battery

3-V CR2032 lithium coin cell

Table 6 Power Supply


Item

Specification

Table 3 Microprocessor Specifications


Item

Specification

Microprocessor type

Intel Pentium 4

Level 1 (L1) cache

32 KB

Level 2 (L2) cache

1 MB pipelined-burst, eight-way set associative, write-back


SRAM

General Procedures

YKE-N Controller Specifications

Table 7 Environmental Specifications


Item

Specification

Operating Temp

10 to 35C (50 to 95F)

Storage Temp

-40 to 65C (-40 to 149F)

Humidity

20% to 80% (noncondensing)

7/2009
6-6

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

FRX Controller Specifications

Table 4 Memory Specifications


Item

Table 1 Physical Specifications


Item

BIOS address

Specification
F0000h

Specification
Table 5 Controls and Lights

Height

11.4 cm (4.5 inches)

Width

39.9 cm (15.7 inches)

Item

Depth

35.3 cm (13.9 inches)

Power control

Push button

Weight

10.4 kg (23 lbs)

Power light

green light blinking green in sleep state

solid green for power-on state

amber light blinking amber indicates a problem with an


installed device

solid amber indicates an internal power problem

Table 2 Controller Information


Item
Chipset

Specification

Specification
Intel 965 Express

Data bus width

64 bits

Hard-drive access light green

Address bus width

32 bits

Link light

solid green indicates network connection.

DMA channels

Interrupt levels

24

green light for 10-Mb operation; orange light for 100-Mb operation; yellow light for a 1000-Mb (1-Gb) operation

BIOS chip (NVRAM)

8-Mb

Link integrity light (on


integrated network
adapter)

NIC

integrated network interface with ASF 1.03 and 2.0 support as


defined by DMTF.
Capable of 10/100/1000 communication

Activity light (on integrated network


adapter)

yellow blinking light

Controllers

two SATA controllers supporting one device each

Diagnostic lights

four lights on the front panel

Bus type

PCI 2.3
PCI Express 1.0A
SATA 1.0a and 2.0
USB 2.0

Standby power light

AUX_PWR on the system board

Bus speed

Table 6 Power Supply


Item

Specification

PCI: 133 Mbps


PCI Express x16: 8 Gbps BI directional speed
SATA: 1.5 Gbps and 3.0 Gbps
USB: 480 Mbps

Type

DC

Wattage

280 W

Heat dissipation

955 BTU/hr

PCI Connector

Voltage

Drives

one 3.5-inch bay (not used)


one 5.25-inch bay (CDROM)
one 1 inch high hard drive bay

Fixed-voltage power supply.


Voltage Selection Switch setting for 115V or 220V.
Input power: 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz;
100 V at 50/60 Hz for Japanese computers

Backup battery

3-V CR2032 lithium coin cell

Table 3 Microprocessor Specifications


Item

Table 7 Environmental Specifications

Specification

Microprocessor type

Celeron

Internal Cache

at least 512 KB, eight-way set associative, write-back SRAM


Table 4 Memory Specifications

Item

Item

Specification

Operating Temp

10 to 35C (50 to 95F)

Storage Temp

-40 to 65C (-40 to 149F)

Relative Humidity

20% to 80% (noncondensing)

Specification

Type

667-MHz DDR2 SDRAM

Memory connectors

Memory capacities

256-MB, 512-MB, 1-GB (FRX standard), or 2-GB non-ECC

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
6-7

General Procedures

FRX Controller Specifications

LVX Controller Specifications

Table 4 Memory Specifications


Item

Table 1 Physical Specifications


Item

Specification

Height

11.4 cm (4.5 inches)

Width

39.9 cm (15.7 inches)

Depth

35.3 cm (13.9 inches)

Weight

10.4 kg (23 lbs)

Memory capacities

512-MB, 1-GB (standard), or 2-GB non-ECC

BIOS address

F0000h
Table 5 Controls and Lights

Item

Table 2 Controller Information


Item

Specification

Memory connectors

Specification

Power control

Push button

Power light

green light blinking green in sleep state

solid green for power-on state

amber light blinking amber indicates a problem with an


installed device

solid amber indicates an internal power problem

Specification

Chipset

Intel Q35 Express w/ICH9D0

Data bus width

64 bits

Address bus width

32 bits

DMA channels

Hard-drive access light green

Interrupt levels

24

Link light

solid green indicates network connection.

BIOS chip (NVRAM)

32-Mb

NIC

integrated network interface with ASF 1.03 and 2.0 support as


defined by DMTF.
Capable of 10/100/1000 communication

Link integrity light (on


integrated network
adapter)

green light for 10-Mb operation; orange light for 100-Mb operation; yellow light for a 1000-Mb (1-Gb) operation

3 SATA controllers and 1 eSATA controller supporting one device


each

Activity light (on integrated network


adapter)

yellow blinking light

Controllers
Bus type

PCI 2.3
PCI Express 1.0A
SATA 1.0a and 2.0
USB 2.0

Diagnostic lights

four lights on the front panel

Standby power light

AUX_PWR on the system board

Bus speed

Table 6 Power Supply

PCI: 133 Mbps


PCI Express x16: 8 Gbps BI directional speed
SATA: 1.5 Gbps and 3.0 Gbps
USB: 480 Mbps

Type

DC

Wattage

280 W

PCI Connector

Heat dissipation

955 BTU/hr

Drives

one eSATA drive (optional)


one 3.5-inch bay (not used)
one 5.25-inch bay (CDROM)
two 1 inch high hard drive bay

Voltage

Fixed-voltage power supply.


Voltage Selection Switch setting for 115V or 220V.
Input power: 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz;
100 V at 50/60 Hz for Japanese computers

Backup battery

3-V CR2032 lithium coin cell

Item

Specification

Table 3 Microprocessor Specifications


Item

Item

Microprocessor type

Celeron

Internal Cache

at least 512 KB, eight-way set associative, write-back SRAM


Table 4 Memory Specifications

Item
Type

Table 7 Environmental Specifications

Specification

Specification

Operating Temp

10 to 35C (50 to 95F)

Storage Temp

-40 to 65C (-40 to 149F)

Relative Humidity

20% to 80% (noncondensing)

Specification
DDR2 SDRAM

General Procedures

LVX Controller Specifications

7/2009
6-8

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

UXC Controller Specifications

Table 4 Memory Specifications


Item

Table 1 Physical Specifications


Item

Specification

Height

11.4 cm (4.5 inches)

Width

39.9 cm (15.7 inches)

Depth

35.3 cm (13.9 inches)

Weight

10.4 kg (23 lbs)

DDR2 SDRAM

Memory connectors

Memory capacities

512-MB, 1-GB, 2-GB (standard), 3-GB, or 4-GB non-ECC


Table 5 Controls and Lights

Item

Table 2 Controller Information


Item

Specification

Type

Power control

Push button

Power light

green light blinking green in sleep state

solid green for power-on state

amber light blinking amber indicates a problem with the


system board

solid amber indicates an internal power problem

Specification

Chipset

Intel Q43 Express w/ICH10D

Data bus width

64 bits

Address bus width

32 bits

Specification

DMA channels

Hard-drive access light green

Interrupt levels

24

Link light

solid green indicates network connection.

BIOS chip (NVRAM)

32-Mb

NIC

integrated network interface capable of 10/100/1000 communication

Link integrity light (on


integrated network
adapter)

green light for 10-Mb operation; orange light for 100-Mb operation; yellow light for a 1000-Mb (1-Gb) operation

Controllers

3 SATA controllers and 1 eSATA controller supporting one device


each

yellow blinking light

Bus type

PCI 2.3
PCI Express 2.0
SATA 1.0a and 2.0
USB 2.0
eSATA

Activity light (on integrated network


adapter)
Diagnostic lights

four lights on the front panel

Standby power light

AUX_PWR on the system board

Bus speed

Table 6 Power Supply

PCI: 133 Mbps


PCI Express x16: 8 Gbps BI directional speed
PCI Express x1: 250 Mbps
SATA: 1.5 Gbps and 3.0 Gbps
USB: 480 Mbps
eSATA: 3.0 Gbps

PCI Connector

Drives

one eSATA drive (optional)


one 3.5-inch bay (not used)
one 5.25-inch bay (DVD)

Item

Specification

Type

DC

Wattage

255 W

Heat dissipation

955 BTU/hr

Voltage

Fixed-voltage power supply.


Input power: 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz;
100 V at 50/60 Hz for Japanese computers

Power Supply Diagnostic Light

Indicates operability of the Power Supply. See Diagnostic


Lights.

Backup battery

3-V CR2032 lithium coin cell

Table 3 Microprocessor Specifications


Item

Specification

Microprocessor type

Core 2 Duo

Internal Cache

at least 512 KB pipe-lined burst, eight-way set associative, writeback SRAM

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Table 7 Environmental Specifications


Item

Specification

Operating Temp

10 to 35C (50 to 95F)

Storage Temp

-40 to 65C (-40 to 149F)

Relative Humidity

20% to 80% (noncondensing)

7/2009
6-9

General Procedures

UXC Controller Specifications

FreeFlow Accxes Compatibility


(Controller, OS Install / Recovery CD, Accxes Application)
April 2009

From the OS Install / Recovery CD Version row, look in the rows above to see whether the CD version will work on a specific Accxes hardware configuration.
From the OS Install / Recovery CD Version row, look in the rows below to see compatible Accxes versions.

For example, to answer the question, Which hardware will Accxes V12.7 run on?

Find the Accxes V12.7 row. Compatible CD versions are 4.0, 4.1, and 4.2
Look in the upper half of the table above 4.0, 4.1, or 4.2 to see that all hardware versions are supported, only if CD 4.2 is used. If either CD 4.0 or 4.1 are used, the UXC
controller is not supported.

Accxes Hardware
UXC (Dell Optiplex 760)

No

No

No

No

No

No

No

Yes

LVX (Dell Optiplex 755)

No

No

No

No

No

Yes

Yes

Yes

FRX (Dell Optiplex 745)

No

No

No

Yes

Yes

Yes

Yes

Yes

YKE-N (Dell Optiplex GX520)

No

Yes

Yes

Yes

Yes

Yes

Yes

Yes

YKE (Dell Optiplex (GX280)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

OS Install
CD 1.0

OS Install
CD 2.0

OS Install
CD 3.0

OS Install
CD 3.1

OS Install
CD 3.2

OS Install
CD 4.0

OS Install
CD 4.1

OS Install
CD 4.2

Accxes V11.0

Yes

No

No

No

No

No

No

No

Accxes V11.1

Yes

Yes

No

No

No

No

No

No

Accxes V11.3

Yes

Yes

No

No

No

No

No

No

Accxes V12.0 (build 241 for 6204 only)

No

No

Yes

No

No

No

No

No

Accxes V12.0 (build 255+ for all printers)

No

No

Yes

Yes

Yes

No

No

No

Accxes V12.2 (all builds)

No

No

Yes

Yes

Yes

No

No

No

Accxes V12.5 / V12.6 (all builds)

No

No

No

No

Yes

No

No

No

Accxes V12.7

No

No

No

No

No

Yes

Yes

Yes

Accxes V13.0

No

No

No

No

No

No

Yes

Yes

Accxes V13.1

No

No

No

No

No

No

Yes

Yes

OS Install / Recovery CD Version

Accxes Software
General Procedures

7/2009
6-10

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
6-11

General Procedures

Making a Test Print

1.

How to Make a Test Print - YKE/YKE-N/FRX/LVX/UXC Controller on the


8825, 8830, 8850 and 510 Printers

2.

Press the Enter key and the top level menu UTILITIES will be displayed.

3.

Press the Enter key and the TEST PRINT menu will be displayed.

NOTE: The 721P prints a test print at power on.

4.

Press the Enter key again to enable the Test Print (all will be displayed).

NOTE: To create a test print on the 6204 or 6279, see dC606 Test Copy in 6 General Procedures on the 6204 or 6279 Service Guidance System.

NOTE: In Steps 6, the test print will print on the media size specified per the default
media size setting <PROCESSING DEFAULTS> <MEDIA SIZE>. When MEDIA
SIZE=ANY, is selected, the test print will print on the largest media available. The paper
size is overridden to be ANSI A and autoscaled to this size.

From the Web Print Management Tool (WebPMT) - All Printers


1.
2.

3.

Open the internet browser and connect to the Printer using the Printer IP address as the
URL.
Navigate WebPMT.

For FreeFlow Accxes 11.x and below, navigate to PRINTER DEFAULTS > TEST
PRINT.

For FreeFlow Accxes 12.0 and above, navigate to UTILITIES > TEST PRINT

Select the test print:

Minimal to print the printers configuration data.

Normal to print the printers configuration and settings data

Full to print the printers configuration, settings, and pen palettes data

Postscript to print a PostScript test page (a PostScript license is required)

Press the On Line key. The display will go to the PAUSED Status. If the Printer was printing, it may continue to finish the current job before going to the Paused Status.

5.

Press the Enter key to select ALL.

6.

Press the On Line key to cause the test print to print.

Test Print Contents


The test print is useful for verifying controller and job setups and may be used by the customer
and service engineers. The following paragraphs give an outline of the test print data blocks to
aid both the customer and service engineer to use the document effectively. Such use of the
test print to verify job setups will assist in avoiding service calls. Creating the test print verifies
that the controller and printer are functional. The information is printed in blocks as explained in
the following. The various blocks contain information to verify setups for jobs, network
addresses, emulation modes, etc.

Controller Configuration

From the Printer - 8825, 8830, 8850, 510


(Figure 1): Refer to the illustration for Operator Control Panel Key Definitions.

This prints the amount of DRAM installed in the controller, the status of devices such as the
network interface, hard drive, date/time, and the installed versions of firmware and the data
contained in the error log. The Error Codes printed out in this section indicate problems with
devices such as the hard drive. Refer to the Controller Error Code Chart in Section 1 (Go to
Test Print Error Codes).

Print Engine Configuration


This prints the printer setups such as languages available, firmware versions, timer values, resolution, media usage, and a list of the last 20 errors contained in the printer memory. This block
is printing error log history data from the printer memory. Thus, the errors may not indicate a
current problem.

Communication Parameters
This is a print out of the current state of all input ports, the network addresses, and descriptions
where appropriate.
Previous

Next

Enter

Exit

On Line

System Settings
This block prints the current setups for all the emulations, and the various options available for
each of the emulations.

Installed Media
Figure 1 Operator Control Panel
To make a Test Print perform the following:

General Procedures

Making a Test Print

This prints out the installed media type, size, and location of media installed in the printer by
the customer. The data has to be input to the printer by the customer using the control panel
which allows for human error. The validity of the data depends upon the operator correctly putting in the type, size, and location of all media installed.

7/2009
6-12

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Processing Defaults
This prints the current setups affecting the processing of prints such as number of copies, job
priority, media source and type, print orientation and scaling.

Printer Pen Settings


This prints out the current pen number, width, pattern and palette for each pen.

When to Make Test Prints


For use during future troubleshooting it is suggested that copies of the test print be made and
labeled at the following times:

When the install is complete.

When the customer has set up the printer to run his normal jobs.

When the customer has set up the printer to run any custom jobs.

Place the copies of the test print with the machine log for future use.

Sample Test Print


(Figure 2): These illustrations show the first two pages (or sections) of a representative test
print. The actual appearance may vary with different software versions. Following these two
pages on the test print are several pages of information about Pen Settings. The Pen Setting
information is not generally used for diagnostics.

Figure 2 Sample Printer Configuration Test Print

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
6-13

General Procedures

Making a Test Print

Printing a Diagnostic Page


A diagnostic page (see Figure 1) will optionally be printed with a job when the feature is
enabled. This feature is considered to be an enhancement to the banner page. The Diagnostics page has been designed to provide customers and/or service personnel with a detailed listing of job parameters that may help facilitate unexpected output troubleshooting. When
enabled, additional information is printed on the banner page. The creation of diagnostic pages
is controlled by a printer parameter that can be specified from the (8825, 8830, 8850, and 510)
printer operator control panel menu <SETUP PRINTER><ERROR PAGE> or from the Web
Printer Manager Tool <System Defatults><Miscellaneous>.
Diagnostic pages inherit the job and page processing parameters of the preceding page with
the following exceptions:

Paper size is set to ANY

Rotation is set to AUTO

Scaling is set to 100 percent

Mirroring is set to OFF

Diagnostic pages include the following information:

Generic job information

System Settings

Identical to the Banner Page content

Apple talk name

Error Page enable

Bond/Film/Vellum Mismatch Mode

Language

Port Timeout

Toner Density

Maximum Plot Length

Banner and Diagnostic page parameters

Calcomp Emulation parameters (palette information, termination options,.)

HPGL Emulation parameters (palette information, termination options,...)

CGM Emulation parameters

Versatec Raster Emulation parameters

Versatec Data Standard Emulation parameters

TIFF parameter

Figure 1 Diagnostics Page

Processing Defaults

Collation and Copy parameters

Data Format

Job priority

Finisher and other page composition parameters (justification, media source,...)

Label parameters

This information is taken from the set of processing parameter values associated with the preceding printed file.

General Procedures

Printing a Diagnostic Page

7/2009
6-14

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Controller Installation for YKE/YKE-N/FRX/LVX/UXC

CAUTION
Before connecting the power cord to the YKE-N/FRX/LVX Controller, ensure that the Voltage Selector Switch on the rear of the controller is set to the input power source.

Purpose
The following procedure is used to install the YKE/YKE-N/FRX/LVX/UXC Controller on either a
88xx/510 printer, a 721p printer, 6030/6050/6050A, 6204, or a 6279 printer. The procedure
involves setting up the controller hardware and making the required hardware connections.
Then the software is installed and the controller is configured to operate with one of the printers
listed above.

8.

NOTE: The Hardware Installation portion of the controller installation on a 6279 printer is contained in the 6279 Installation Procedure. You will be directed to the Software Installation portion of the controller installation once the 6279 hardware installation is complete.

Hardware Installation
Procedure
1.

Switch off the printer and scanner and disconnect the power cords from both.

2.

Unpack the controller hardware.

9.

3.

Perform the steps in Printer Enablement Kits to install either the P193 IOT Interface PWB
or the 721 IOT Interface PWB.

Connect the power cord to the controller and plug the other end of the cord into a power
source. Power should be immediately applied and the controller should proceed to boot
up. Check the following:
a.

Verify that the Power Switch LED is lit green. If not, press the Power Switch to apply
power to the controller.

b.

For YKE, after approximately 30 seconds, verify that the A, B, C, D Diagnostic


Lights on the rear of the controller are lit green. If not, go to Diagnostic Lights to troubleshoot the problem.

c.

For YKE-N/FRX/LVX/UXC, after approximately 30 seconds, verify that the 1, 2, 3, 4


Diagnostic Lights on the front of the controller are lit green and then extinguish. If
not, go to Diagnostic Lights to troubleshoot the problem.

Perform the Software Installation.

Software Installation

To install a controller on a Xerox 6204 Wide Format Solution, perform the 6204 Accxes
Enablement Kit instructions. These instructions can be found on the Xerox 6204 Wide
Format Solution Service Guidance System in 9 Installation and Kits. Once you complete
the kit instructions, continue with these instructions.

Prerequisite

To install a controller on a Xerox 6050A Wide Format Printer, perform the 6050A FreeFlow
Accxes Enablement Kit instructions. These instructions can be found on the Xerox 6030/
6050/6050A Wide Format Service Guidance System in 9 Installation and Kits. Once you
complete the kit instructions, continue with these instructions.

2.

Laptop PC with a serial port

3.

FreeFlow Accxes Install/Recovery CD

4.

Service Tools CD

The following items are required to perform this procedure:


1.

Serial null modem cable

Procedure
NOTE: If the controller is an upgrade for a 721 printer, you must remove the mounting
bracket for the HFT/PUN Controller and install the controller mounting bracket for the
YKE/YKE-N/FRX/LVX/UXC Controller.

1.

Enter Controller Diagnostics by using the Serial Connection in Section 6.

2.

Open the controller CD/DVD tray and insert the FreeFlow Accxes Install/Recovery CD.
Close the tray.

CAUTION

3.

Press and hold the Power Switch on the front panel to power down the controller then
press it again to power up the controller.

Do not try to mount a YKE/YKE-N/FRX/LVX/UXC Controller in an HFT/PUN mounting


bracket on a 721 printer. Damage to the controller may occur if the YKE/YKE-N/FRX/LVX/
UXC Controller is forced into an HFT/PUN mounting bracket.
4.

If the controller is an upgrade for a 721 printer, install the YKE/YKE-N/FRX/LVX/UXC


Controller mounting bracket on the 721 printer. Otherwise continue with the next step.

5.

Set the controller in the printer mounting bracket.

6.

Connect the following cables to the Back Panel Connectors on the controller. Ensure that
the other end of each cable is connected to its appropriate connection.
a.

7.

NOTE: The following step initiates the installation of the GNU/Linux Operating System
and a stand-alone version of Accxes. The contents of the hard drive will be lost once this
is initiated.
NOTE: In following step, once the software installation is complete, the controller will
open the CDROM drive for approximately 5 seconds then close the drive and automatically reboot. Whe the drive opens, you must quickly remove the CD from the drive or the
software installation process will be initiated again when the drive closes and the controller reboots.

IOT Interface Cable (P193 IOT Interface PWB and 721 IOT Interface PWB ONLY)

b.

Scanner Firewire Cable (if required)

c.

RJ45 Network Cable

4.

For YKE-N/FRX/LVX, set the Voltage Selection Switch on the Back Panel of the controller.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
6-15

After booting up, the Putty terminal emulation window will display the CD install boot:
prompt. At the prompt type accxes then press <ENTER>. This will initiate the installation
of the GNU/Linux OS and a standalone version of Accxes. After installing the software,
the controller will open the CDROM drive for approximately 5 seconds then close the drive
and automatically reboot and return to the boot: prompt.

General Procedures

Controller Installation for YKE/YKE-N/FRX/LVX

5.

NOTE: The installation process takes approximately 10 minutes. Once the installation is
complete, the Putty terminal emulation window returns to the boot: prompt.

a.

If the LVX controller serial number is LVX151043 or above, do nothing and proceed
to the next step.

If the screen fails to return to the boot: prompt after 10 minutes, perform the Media Check
procedure to test the software media:

b.

If the LVX controller serial number is below LVX151043 you must perform the Integrated Audio Enablement procedure to enable integrated audio on the controller.
Once the integrated audio is enabled, proceed to the next step.

Once the Putty terminal emulation window returns to the boot: prompt, remove the FreeFlow Accxes Install/Recovery CD from the CD tray and close the tray.
NOTE: In the following step, the controller may take approximately 10 - 15 minutes to
boot up. During this time, the Accxes software is configuring temp files that are used
during normal operation.

6.

Press and release the Power Switch on the front panel to power down the controller then
press it again to power up the controller. Continue once you see the following message:
Exiting BOOT_Linux with success on the Putty terminal emulation window.
NOTE: When upgrading the controller firmware to the printer specific firmware, the printer
must be connected to the controller.

7.

Perform Upgrading the Controller Firmware to upgrade the controller firmware to the
printer specific firmware.

8.

If the controller is to be connected to the network, go to:

Connecting to a Network - 88xx/510

Connecting to a Network - 721p

Connecting to a Network - 6030/6050

Connecting to a Network - 6050A

Connecting to a Network - 6204

Connecting to a Network - 6279

12. Assist the customer with installing the appropriate Accxes Client Tools (Win 2K, Win XP)
and the Windows print drivers on One customer PC following the step-by-step introductions in the client software user manual.
13. Assist the customer in sending a test plot of the appropriate format (Reference the Xerox
Configuration and Implementation worksheet for the correct file format) to the printer
using Accxes Client Tools, Document Submit. See the FreeFlow Accxes Service Tools CD
for sample files.
14. If a scanner is attached to the controller, make a test scan of the 082E5980 test pattern.
15. Complete the customer operator training per the customer training checklist.
16. Provide the customer with the 1-800 telephone number for the Welcome Center. Contact
Xerox Professional Services System Analyst noted on the Xerox Configuration and Implementation worksheet to advise that the hardware installation is complete for scheduling
professional services.

NOTE: Feature keys such as Job Accounting, Scan-to-Net, and PostScript must be
applied. Print Activation is required for 6030/6050 printer only. OS Enablement Key is
required for all YKE/YKE-N/FRX/LVX/UXC Controllers.
NOTE: The Printer Activation Key for the 6030/6050 can not be loaded until the 6030/
6050 specific firmware is loaded.
NOTE: The PostScript Feature Key can not be loaded until the appropriate IOT Accxes
Firmware is loaded. PostScript keys are IOT dependent. There is no PostScript key for a
stand-alone controller. Any PostScript key you try to send to a stand-alone controller will
be rejected.
NOTE: All software keys should be installed after Upgrading the Controller Firmware.
Stand-alone Controllers may not accept keys.
9.

Install the required feature keys.


In a web browser window, go to https://www.xeroxlicensing.xerox.com/coupon and
follow the instructions on the screen to install the feature keys.

10. If the printer controller is an FRX controller connected to a printer that uses a color touch
screen, you must perform the Integrated Audio Enablement procedure to enable integrated audio on the controller. Once the integrated audio is enabled, proceed to the next
step.
11. If the printer controller is an LVX controller connected to a printer that uses a color touch
screen, observe the serial number of the LVX controller hardware:

General Procedures

Controller Installation for YKE/YKE-N/FRX/LVX

7/2009
6-16

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Software Recovery

Connecting to a Network - 88xx/510

Purpose

Connecting to a Network - 721p

Connecting to a Network - 6030/6050

Connecting to a Network - 6050A

Connecting to a Network - 6204

Prerequisite

Connecting to a Network - 6279

The following items are required to perform this procedure:

NOTE: Feature keys such as Job Accounting, Scan-to-Net, and PostScript must be
applied. Print Activation is required for 6030/6050 printer only. OS Enablement Key is
required for all YKE/YKE-N/FRX/LVX/UXC Controllers.

The Software Recovery procedure is used to recover from a catastrophic software failure. The
recovery process involves reloading the GNU/Linux operating system and the Accxes software.

1.

Serial null modem cable

2.

Laptop PC with a serial port

3.

FreeFlow Accxes Install/Recovery CD

4.

Service Tools CD

NOTE: The Printer Activation Key for the 6030/6050 can not be loaded until the 6030/
6050 specific firmware is loaded.
NOTE: The PostScript Feature Key can not be loaded until the appropriate IOT Accxes
Firmware is loaded. PostScript keys are IOT dependent. There is no PostScript key for a
stand-alone controller. Any PostScript key you try to send to a stand-alone controller will
be rejected.

Procedure
1.

Enter controller Diagnostics by using the Serial Connection in Section 6.

2.

Open the controller CD tray and insert the FreeFlow Accxes Install/Recovery CD for YKE/
YKE-N/FRX/LVX/UXC. Close the tray.

3.

Press and hold the Power Switch on the front panel to power down the controller then
press it again to power up the controller.
NOTE: The following step initiates the re-installation of the GNU/Linux Operating System
and a stand-alone version of Accxes. The contents of the hard drive will be lost once this
is initiated.

4.

After booting up, the Putty terminal emulation window will display the CD install boot:
prompt. At the prompt type accxes then press <ENTER>. This will initiate the installation
of the GNU/Linux OS and a standalone version of Accxes. After installing the software,
the controller will open the CDROM drive for approximately 5 seconds then close the drive
and automatically reboot and return to the boot: prompt.

NOTE: All software keys should be installed after Upgrading the Controller Firmware.
Stand-alone Controllers may not accept keys.
9.

Install the required feature keys.


In a web browser window, go to https://www.xeroxlicensing.xerox.com/coupon and
follow the instructions on the screen to install the feature keys.

10. Assist the customer in sending a test plot of the appropriate format (Reference the Xerox
Configuration and Implementation worksheet for the correct file format) to the printer
using Accxes Client Tools, Document Submit. Use the FreeFlow Accxes Service Tools CD
for sample files.
11. If a scanner is attached to the controller, make a test scan of the 082E5980 test pattern.

NOTE: The installation process takes approximately 10 minutes. Once the installation is
complete, the Putty terminal emulation window returns to the boot: prompt.
If the screen fails to return to the boot: prompt after 10 minutes, perform the Media Check
procedure to test the software media:
5.

Once the Putty terminal emulation window returns to the boot: prompt, remove the FreeFlow Accxes Install/Recovery CD from the CD tray and close the tray.
NOTE: In the following step, the controller may take approximately 10 minutes to boot up.
During this time, the Accxes software is configuring temp files that are used during normal operation.

6.

Press and release the Power Switch on the front panel to power down the controller then
press it again to power up the controller. Continue once you see the following message:
Exiting BOOT_Linux with success.
NOTE: When upgrading the controller firmware to the printer specific firmware, the printer
must be connected to the controller.

7.

Perform Upgrading the Controller Firmware to upgrade the controller firmware to the
printer specific firmware.

8.

If the controller is to be connected to the network, go to:

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
6-17

General Procedures

Software Recovery

Media Check
Purpose
The Media Check procedure tests the FreeFlow Accxes Install / Recovery CD to verify that it
can be used to install the GNU/Linux operating system and the Accxes software.

Prerequisite
The following items are required to perform this procedure:
1.

Serial null modem cable

2.

Laptop PC with a serial port

3.

FreeFlow Accxes Install/Recovery CD

4.

Service Tools CD

Procedure
1.

Enter Controller Diagnostics by using the Serial Connection in Section 6.

2.

Insert the FreeFlow Accxes Install/Recovery CD in the controller CD tray and close the
CD tray.

3.

Perform the Controller Shutdown to power down the controller.

4.

Power up the controller.

5.

At the CD install boot: prompt type linux and press <ENTER>. This will initiate a
media test and direct output to the serial port.
After some initialization messages, a Welcome screen appears with a CD Found box in
the middle. This screen is used to initiate a media test.

6.

Press the <SPACE> bar to go to the Media Check screen.

7.

At the Media Check Screen, press the <SPACE> bar to start the media test.
A Media Check status screen will appear indicating the progress status of the test. The
test takes approximately 2 minutes.
NOTE: In the following step, once the test is complete do not press the space bar or this
will start a non-Accxes GNU/Linux installation.

8.

Once the test completes, the Media Check Results screen appears. The status should
read Pass. If not, it is likely that the media is bad. Order new media and repeat this test
on the new media before continuing with the Software Install / Recovery.

9.

Remove the FreeFlow Accxes Install/Recovery CD from the CD tray and close the CD
tray.

10. Perform the Controller Shutdown to power down the controller.


11. Power up the controller.

General Procedures

Media Check

7/2009
6-18

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Connecting to a Network - 88xx/510

iii.

Introduction
This procedure should only be used for connecting the 8825, 8830, 8850, and 510 to the network with the YKE/YKE-N/FRX/LVX/UXC controller.

d.

Press the Next or Previous buttons until RARP/BOOTP = OFF is displayed,


verify that OFF is displayed. If not, press Enter to make the selection. Use the
Next and Previous buttons to select OFF then press the Enter button to save
the entry

DDNS (IPV4 Protocol)


i.

Connect the YKE/YKE-N/FRX/LVX/UXC controller to the customers network.

ii.

Using the YKE/YKE-N/FRX/LVX/UXC controllers customer assigned DNS


Name, perform Setting IP Address for DDNS Using dhcpSet Command procedure.

1.

Contact the Customers System Administrator and ask if the printer will have a static IP
address or obtain one through Dynamic Host Configuration Protocol (DHCP). If static IP
addressing will be used, ask the System Administrator for an IP address, gateway, and
subnet mask.

2.

Ensure that the Printer, Scanner and controller are correctly connected.

10. Press the Exit button until the Printer is out of the Setup Menu.

3.

Switch on the System Components in the correct sequence (scanner, printer and controller).

11. Press the Online/Offline button to put the Printer online.

4.

At the Printer User Interface, use the Online/Offline button to put the Printer in the offline
mode.

13. Go to Making a Test Print and print a Minimal test print from the Web Print Management
Tool. Confirm the new network attributes are shown on the test print page titled, Printer Configuration.

5.

Use the Enter button to access the Setup Menu.

6.

Press the Next or Previous button until Setup I/O Ports is displayed, then press Enter.

7.

Press the Next or Previous button until Ethernet TCP/IP is displayed, then press Enter.

8.

Press the Next or Previous button until Port Enable is displayed, verify that Advanced is
displayed. If Off is displayed, press Enter and use the Next or Previous button to select
Advanced then press Enter

9.

If the customers network configuration is:


a.

b.

12. Connect the customers network to the RJ45 connector on the back of the controller.

14. Assist the customer in sending a test plot of the appropriate format (Reference the Xerox
Configuration and Implementation worksheet for the correct file format) to the printer
using Accxes Client Tools, Document Submit. Use the FreeFlow Accxes Service Tools CD
for sample files.

IPV4 Static Addressing


i.

Press the Next or Previous buttons until TCP/IP Gateway = is displayed, then
press Enter to make the selection. Use the numeric keypad and enter
255.255.255.255 as the gateway address then press Enter.

ii.

Press the Next or Previous buttons until TCP/IP Mask = is displayed, then
press Enter to make the selection. Use the numeric keypad and enter the customers network mask then press Enter.

iii.

Press the Next or Previous buttons until TCP/IP Address = is displayed, then
press Enter to make the selection. Use the numeric keypad and enter the customers network address and then press Enter.

iv.

Press the Next or Previous buttons to return to TCP/IP Gateway =


255.255.255.255 is displayed, then press Enter to make the selection. Use the
numeric keypad and change the gateway to the customers network gateway
and then press Enter.

IPV6 Auto Configuring


i.

Connect the YKE/YKE-N/FRX/LVX/UXC controller to the customers network.

ii.

If the customer is using an IPV6 IP Address protocol, the controller will automatically detect and configure IPV6 server operation.
NOTE: It can take up to 5 minutes for the controller to receive an address.

c.

DHCP (IPV4 Protocol)


i.

Connect the YKE/YKE-N/FRX/LVX/UXC controller to the customers network.

ii.

Press the Next or Previous buttons until DHCP Enable = OFF is displayed.
Press Enter to make the selection. Use the Next and Previous buttons to
change the selection to ON then press the Enter button to save the entry.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
6-19

General Procedures

Connecting to a Network - 88xx/510

Connecting to a Network - 721p

Introduction
This procedure should only be used for connecting the 721p to the network with the YKE/YKEN/FRX/LVX/UXC Controller.
1.

Contact the customers system sdministrator to determine the type of network that the
customer is using. Obtain the required network information from the system administrator
for the type of network in use. For IPV4 static addressing, you will need an IP Address, a
gateway, and a subnet mask. For a DDNS network, you will need a DNS_Name.

2.

Connect the YKE/YKE-N/FRX/LVX/UXC controller to the customers network.

3.

If the customers network configuration is:


a.

8.

Go to Making a Test Print and print a Minimal test print from the Web Print Management
Tool. Confirm the new network attributes are shown on the test print page titled, Printer Configuration.

9.

Assist the customer in sending a test plot of the appropriate format (Reference the Xerox
Configuration and Implementation worksheet for the correct file format) to the printer
using Accxes Client Tools, Document Submit. Use the FreeFlow Accxes Service Tools CD
for sample files.

IPV4 Static Addressing


i.

b.

Check is JBoss is running. Log into the controller through PUTTY and type JBossRunning at the prompt. If JBoss is not running, reboot the controller and verify that
JBoss is running. If JBoss is still not running, reload the operating system.

Using the YKE/YKE-N/FRX/LVX/UXC controllers customer assigned IP


address, gateway, and subnet mask information, perform Setting IP Address
Using ipset Command procedure.

IPV6 Auto Configuring


i.

If the customer is using an IPV6 IP Address protocol, the controller will automatically detect and configure IPV6 server operation.
NOTE: It can take up to 5 minutes for the controller to receive an address.

c.

DHCP (IPV4 Protocol)


i.

d.

i.

4.

Perform Setting IP Address for DHCP Using dhcpSet Command procedure.

DDNS (IPV4 Protocol)


Using the YKE/YKE-N/FRX/LVX/UXC controllers customer assigned DNS
Name, perform Setting IP Address for DDNS Using dhcpSet Command procedure.

Perform Viewing IP Address Using ifShow Command to verify and record the controller
network settings.
NOTE: When using ifShow to verify an IPV6 connection, receiving either a Scope:Site
or a Scope:Global indicates that the controller has an IPV6 connection.

5.

Disconnect the serial cable from the Laptop PC and controller.

6.

Verify the System Components (Scanner, Printer/Copier, and controller) are connected
correctly.

7.

On the Laptop PC, open a web browser and type the YKE/YKE-N/FRX/LVX/UXC controllers customer assigned IP address in the URL line to connect to the controller. The main
screen of the WebPMT should currently be displayed in the web browser.
NOTE: If the WebPMT is not displayed:

Verify the proper IP address is being used in the URL line.

Verify the Laptop PC network address settings are correct (see step 5).

Perform Viewing IP Address Using ifShow Command procedure in Section 6 to


verify the current IP address assigned to the controller.

Perform Setting IP Address Using ipset Command procedure in Section 6 if the IP


address does not match the controllers customer assigned IP address, gateway,
and subnet mask.

General Procedures

Connecting to a Network - 721p

7/2009
6-20

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Connecting to a Network - 6030/6050

9.

Introduction
This procedure should only be used for connecting the 6030/6050 (printer or copier configuration) to the network with the YKE/YKE-N/FRX/LVX/UXC Controller.
NOTE: The 6030/6050 with an YKE/YKE-N/FRX/LVX/UXC controller requires two customer
assigned IP addresses. One address for the YKE/YKE-N/FRX/LVX/UXC controller and one
address for the printer/copiers embedded controller.
1.

Contact the Customers System Administrator and ask for an IP address, gateway, and
subnet mask: one for the printer/copiers embedded controller and one for the YKE/YKEN/FRX/LVX/UXC controller.

2.

Connect the YKE/YKE-N/FRX/LVX/UXC controller to the customers network.

3.

If the customers network configuration is:


a.

b.

13. Set FTP to Enabled.


14. Select SNMP.
15. From the web browser, use the YKE/YKE-N/FRX/LVX/UXC controllers customer
assigned IP address in the URL line to connect to the controller.

Using the YKE/YKE-N/FRX/LVX/UXC controllers customer assigned IP


address, gateway, and subnet mask information, perform Setting IP Address
Using ipset Command procedure.

17. Assist the customer in sending a test plot of the appropriate format (Reference the Xerox
Configuration and Implementation worksheet for the correct file format) to the printer
using Accxes Client Tools, Document Submit. Use the FreeFlow Accxes Service Tools CD
for sample files.

IPV6 is not supported on the 6030/6050.


Perform Setting IP Address for DHCP Using dhcpSet Command procedure.

DDNS (IPV4 Protocol)


i.

4.

12. Select Properties then select TCP/IP.

DHCP (IPV4 Protocol)


i.

d.

11. Log on as Administrator using root as the logon and root as the password.

IPV6 Auto Configuring


i.

c.

10. At the web browser, enter Printer/Copiers customer assigned IP address in the URL line
to connect to the 6030/6050 embedded controller.

16. Go to Making a Test Print and print a Minimal test print from the Web Print Management
Tool. Confirm the new network attributes are shown on the test print page titled, Printer Configuration.

IPV4 Static Addressing


i.

Enter the Printer/Copiers customer assigned IP address, set the logical printer to 00 and
set the type to T. Click on Update Remote Printer. Wait until the message Communications with the printer was successful. The link is up is displayed.

Using the YKE/YKE-N/FRX/LVX/UXC controllers customer assigned DNS


Name, perform Setting IP Address for DDNS Using dhcpSet Command procedure.

Perform Viewing IP Address Using ifShow Command to verify and record the controller
network settings.
NOTE: When using ifShow to verify an IPV6 connection, receiving either a Scope:Site
or a Scope:Global indicates that the controller has an IPV6 connection.

5.

Disconnect the serial cable from the Laptop PC and controller.

6.

Verify the System Components (Scanner, Printer/Copier, and Controller) are connected
correctly.

7.

On a Customers workstation, open a web browser and use the controllers assigned IP
address in the URL line to connect to the controller and verify correct configuration of the
controller network settings using WebPMT.
NOTE: If the WebPMT is not displayed:

8.

Verify the proper IP address is being used in the URL line.

At the WebPMT screen:

For FreeFlow Accxes Versions 11.x and below, select the Printer Defaults menu then
select Configure Remote Printer.

For FreeFlow Accxes Version 12.0 and above, select the Utilities menu then select
Configure Remote Printer.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
6-21

General Procedures

Connecting to a Network - 6030/6050

Connecting to a Network - 6050A


Introduction
This procedure should only be used for connecting the 6050A (printer or copier configuration)
to the network with the YKE/YKE-N/FRX/LVX/UXC Controller.
1.

Contact the customers system sdministrator to determine the type of network that the
customer is using. Obtain the required network information from the system administrator
for the type of network in use. For IPV4 static addressing, you will need an IP Address, a
gateway, and a subnet mask. For a DDNS network, you will need a DNS_Name.

2.

Connect the YKE/YKE-N/FRX/LVX/UXC controller to the customers network.

3.

If the customers network configuration is:


a.

IPV4 Static Addressing


i.

b.

Using the YKE/YKE-N/FRX/LVX/UXC controllers customer assigned IP


address, gateway, and subnet mask information, perform Setting IP Address
Using ipset Command procedure.

IPV6 Auto Configuring


i.

If the customer is using an IPV6 IP Address protocol, the controller will automatically detect and configure IPV6 server operation.
NOTE: It can take up to 5 minutes for the controller to receive an address.

c.

DHCP (IPV4 Protocol)


i.

d.

i.

4.

Perform Setting IP Address for DHCP Using dhcpSet Command procedure.

DDNS (IPV4 Protocol)


Using the YKE/YKE-N/FRX/LVX/UXC controllers customer assigned DNS
Name, perform Setting IP Address for DDNS Using dhcpSet Command procedure.

Perform Viewing IP Address Using ifShow Command to verify and record the controller
network settings.
NOTE: When using ifShow to verify an IPV6 connection, receiving either a Scope:Site
or a Scope:Global indicates that the controller has an IPV6 connection.

5.

Disconnect the serial cable from the Laptop PC and controller.

6.

Verify the System Components (Scanner, Printer/Copier, and controller) are connected
correctly.

7.

On a Customers workstation, open a web browser and use the controllers assigned IP
address in the URL line to connect to the controller and verify correct configuration of the
controller network settings using WebPMT.

8.

Go to Making a Test Print and print a Minimal test print from the Web Print Management
Tool. Confirm the new network attributes are shown on the test print page titled, Printer Configuration.

9.

Assist the customer in sending a test plot of the appropriate format (Reference the Xerox
Configuration and Implementation worksheet for the correct file format) to the printer
using Accxes Client Tools, Document Submit. Use the FreeFlow Accxes Service Tools CD
for sample files.

General Procedures

Connecting to a Network - 6050A

7/2009
6-22

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Connecting to a Network - 6204


Introduction
This procedure should only be used for connecting the 6204 (printer or copier configuration) to
the network with the YKE-N/FRX/LVX/UXC/LVX/UXC Controller.
1.

Contact the customers system sdministrator to determine the type of network that the
customer is using. Obtain the required network information from the system administrator
for the type of network in use. For IPV4 static addressing, you will need an IP Address, a
gateway, and a subnet mask. For a DDNS network, you will need a DNS_Name.

2.

Connect the YKE/YKE-N/FRX/LVX/UXC controller to the customers network.

3.

If the customers network configuration is:


a.

IPV4 Static Addressing


i.

b.

Using the YKE/YKE-N/FRX/LVX/UXC controllers customer assigned IP


address, gateway, and subnet mask information, perform Setting IP Address
Using ipset Command procedure.

IPV6 Auto Configuring


i.

If the customer is using an IPV6 IP Address protocol, the controller will automatically detect and configure IPV6 server operation.
NOTE: It can take up to 5 minutes for the controller to receive an address.

c.

DHCP (IPV4 Protocol)


i.

d.

i.

4.

Perform Setting IP Address for DHCP Using dhcpSet Command procedure.

DDNS (IPV4 Protocol)


Using the YKE/YKE-N/FRX/LVX/UXC controllers customer assigned DNS
Name, perform Setting IP Address for DDNS Using dhcpSet Command procedure.

Perform Viewing IP Address Using ifShow Command to verify and record the controller
network settings.
NOTE: When using ifShow to verify an IPV6 connection, receiving either a Scope:Site
or a Scope:Global indicates that the controller has an IPV6 connection.

5.

Disconnect the serial cable from the Laptop PC and controller.

6.

Verify the System Components (Scanner, Printer/Copier, and controller) are connected
correctly.

7.

On a Customers workstation, open a web browser and use the controllers assigned IP
address in the URL line to connect to the controller and verify correct configuration of the
controller network settings using WebPMT.

8.

Go to Making a Test Print and print a Minimal test print from the Web Print Management
Tool. Confirm the new network attributes are shown on the test print page titled, Printer Configuration.

9.

Assist the customer in sending a test plot of the appropriate format (Reference the Xerox
Configuration and Implementation worksheet for the correct file format) to the printer
using Accxes Client Tools, Document Submit. Use the FreeFlow Accxes Service Tools CD
for sample files.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
6-23

General Procedures

Connecting to a Network - 6204

Connecting to a Network - 6279


Introduction
This procedure should only be used for connecting the 6279 (printer or copier configuration) to
the network with the YKE-N/FRX/LVX/UXC Controller.
1.

Contact the customers system sdministrator to determine the type of network that the
customer is using. Obtain the required network information from the system administrator
for the type of network in use. For IPV4 static addressing, you will need an IP Address, a
gateway, and a subnet mask. For a DDNS network, you will need a DNS_Name.

2.

Connect the YKE/YKE-N/FRX/LVX/UXC controller to the customers network.

3.

If the customers network configuration is:


a.

IPV4 Static Addressing


i.

b.

Using the YKE/YKE-N/FRX/LVX/UXC controllers customer assigned IP


address, gateway, and subnet mask information, perform Setting IP Address
Using ipset Command procedure.

IPV6 Auto Configuring


i.

If the customer is using an IPV6 IP Address protocol, the controller will automatically detect and configure IPV6 server operation.
NOTE: It can take up to 5 minutes for the controller to receive an address.

c.

DHCP (IPV4 Protocol)


i.

d.

i.

4.

Perform Setting IP Address for DHCP Using dhcpSet Command procedure.

DDNS (IPV4 Protocol)


Using the YKE/YKE-N/FRX/LVX/UXC controllers customer assigned DNS
Name, perform Setting IP Address for DDNS Using dhcpSet Command procedure.

Perform Viewing IP Address Using ifShow Command to verify and record the controller
network settings.
NOTE: When using ifShow to verify an IPV6 connection, receiving either a Scope:Site
or a Scope:Global indicates that the controller has an IPV6 connection.

5.

Disconnect the serial cable from the Laptop PC and controller.

6.

Verify the System Components (Scanner, Printer/Copier, and controller) are connected
correctly.

7.

On a Customers workstation, open a web browser and use the controllers assigned IP
address in the URL line to connect to the controller and verify correct configuration of the
controller network settings using WebPMT.

8.

Go to Making a Test Print and print a Minimal test print from the Web Print Management
Tool. Confirm the new network attributes are shown on the test print page titled, Printer Configuration.

9.

Assist the customer in sending a test plot of the appropriate format (Reference the Xerox
Configuration and Implementation worksheet for the correct file format) to the printer
using Accxes Client Tools, Document Submit. Use the FreeFlow Accxes Service Tools CD
for sample files.

General Procedures

Connecting to a Network - 6279

7/2009
6-24

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Upgrading the Controller Firmware

b.

i.

Purpose
This procedure uses the I/O download method to upgrade the controller firmware on all versions of the Accxes controller. Using this method, a special file containing new Accxes software
is sent to the controller as a print job using either the Web Print Management Tool (WebPMT)
(Preferred Method) or the Document Submission Tool (DST). If an Error Message is displayed,
refer to Error Messages in Section 1 of this manual.

Make a Controller Configuration Test Print before upgrading to determine which


feature keys are enabled. Use that information to determine which feature keys to reinstall after the controller firmware has been upgraded.

ii.

Synergix Scan Systems must be at version 2.2.4 before upgrading the controller firmware.

Use the assigned IP address value plus 1 (increase the 4th octet number of the
IP address by 1) as the Laptop PC IP address to communicate with the controller.

4.

Start the web browser (V11.x Netscape 4.0 or Internet Explorer 4.0, V12.0 Netscape 8.0+
or Internet Explorer 6.0+) on the PC.

5.

In the Internet address window, enter the IP Address of the controller and press
<ENTER>.

Go to https://www.xeroxlicensing.xerox.com/coupon and follow the instructions on


the screen to reinstall the required feature keys after a firmware upgrade.

If this is a new installation the controller default IP Address is 13.240.20.38. In


this case, you would use 13.240.20.39 as the Laptop PC IP address to communicate with the controller.
If this is a controller that is already installed, perform Setting IP Address Using
ipset Command procedure to assign an IPV4 static address to the controller.
This address will only be used for upgrading the controller firmware.

CAUTION
When upgrading firmware versions:

IPV6 Auto Configuring, DHCP, or DDNS

If this is a new installation use the following default IP Address:


13.240.20.38
6.

Prerequisite
The following items are required to perform this procedure:

When the Main Page of the WebPMT displays:

For FreeFlow Accxes Versions 11.x and below click on Printer Defaults > Upload
File.

For FreeFlow Accxes Version 12.0 and above click on Utilities > Upload.

1.

Network Crossover Cable

7.

Click on Upload File on the Printer Defaults menu.

2.

Service CD

8.

3.

Laptop PC with a serial port

Use the Browse... button to locate the appropriate (.bin file) system firmware upgrade file
on the Service CD in the folders: System_Firmware > Controller_Files.

4.

ACT Document Submission Tool

NOTE: You may have to select All Files to see the upgrade file and only (.bin) files can
be uploaded using the WebPMT.

Upgrade Monitoring
To monitor the upgrade process, establish a Serial Connection with the YKE/YKE-N/FRX/LVX/
UXC Controller. If a problem occurs during the upgrade process, an error message may be displayed in on the Laptop PC. Refer to Error Messages in Section 1 of this manual to isolate the
problem.

Using the Web Print Management Tool


1.

If you are upgrading the firmware on an existing FreeFlow Accxes Controller, perform the
Saving FreeFlow Accxes Parameters to a USB Memory Stick procedure to save various
customer controller parameters prior to the upgrade. If this is a new installation, proceed
to step 2.

2.

Connect an Ethernet Crossover Cable between the NIC on the Laptop PC and the network connection on the controller.

3.

Configure the Laptop PC IP address to communicate with the controller. If the customers
network configuration is:
a.

IPV4 Static Addressing


i.

9.

Select the file and click Open.

10. When the upgrade file displays in the 'Select the file to upload' window, click the Upload
button.
11. Either the Printer Control Panel or the Scanner Control Panel will display the message
'Update in Progress. Do Not Power Off.
NOTE: Both the Printer Control Panel or the Scanner Control Panel will only display the
message 'Update in Progress. Do Not Power Off. if those devices are present. If this is
a new install, the Printer Control Panel and the Scanner Control Panel will remain blank.
NOTE: If the 'Update in Progress. Do Not Power Off. message is not displayed, verify
that the firmware you are attempting to upload matches the printer connected to the controller.
12. When the upgrade process has been completed, the printer will print out a 'Firmware
Update' report for your review.
13. At the browser:

If this is a new installation the controller default IP Address is 13.240.20.38. In


this case, you would use 13.240.20.39 as the Laptop PC IP address to communicate with the controller.

For FreeFlow Accxes Versions 11.x and below, return to the Printer Defaults page
and click the Refresh icon at the top of the browser. This will update the Printer
Defaults page and display the new firmware version.

If this is a controller that is already installed, use the controllers customer


assigned IP address value plus 1 (increase the 4th octet number of the IP
address by 1) as the Laptop PC IP address to communicate with the controller.

For FreeFlow Accxes Version 12.0 and above, click Configuration > Details and verify the software version.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

14. You can now close (exit) the web browser.

7/2009
6-25

General Procedures

Upgrading the Controller Firmware

15. Disconnect the Ethernet Crossover Cable from the controllers network port and the Laptop PC.

vi.

Select the new device as the Default Printer.

vii.

Under the File menu, click Session Setup.

16. Reconnect the printer to the customers network.

viii. From the list of displayed printers, select the printer that you would like to perform the upgrade on and click OK.

17. If the controller firmware upgrade was performed on and existing FreeFlow Accxes Controller and you saved the controller parameters to a USB Memory Stick, perform the
Restoring FreeFlow Accxes Parameters from a USB Memory Stick procedure to restore
various customer controller parameters.

ix.

In the Document menu, select Add Document.

x.

In the 'Add document to job' window, locate the appropriate firmware upgrade
file
(.bin)
on
the
Service
CD
in
the
folders:
System_Firmware>AccXES_Controller_Files.

Using the Document Submission Tool


1.

2.

If you are upgrading the firmware on an existing FreeFlow Accxes Controller, perform the
Saving FreeFlow Accxes Parameters to a USB Memory Stick procedure to save various
customer controller parameters prior to the upgrade. If this is a new installation, proceed
to step 2.

NOTE: You may have to select All Files to see the upgrade file.

If the customer network configuratin is:


a.

i.

Start the Document Submission Tool on the PC.

ii.

Under the File menu, click Session Setup.

iii.

From the list of displayed printers, select the printer that you would like to perform the upgrade on and click OK.

iv.

In the Document menu, select Add Document.

v.

In the 'Add document to job' window, locate the appropriate firmware upgrade
file
(.bin)
on
the
Service
CD
in
the
folders:
System_Firmware>AccXES_Controller_Files.

vii.

Select the file again, and click Submit from the Job menu.

Select the file again, and click Submit from the Job menu.

NOTE: Both the Printer Control Panel or the Scanner Control Panel will only
display the message 'Update in Progress. Do Not Power Off. if those
devices are present.
NOTE: If the 'Update in Progress. Do Not Power Off. message is not displayed, verify that the firmware you are attempting to upload matches the
printer connected to the controller.
xiv. When the upgrade process has been completed, the printer will print out a
'Firmware Update' report for your review.

NOTE: You may have to select All Files to see the upgrade file.
Select the firmware file and click Open.

Select the firmware file and click Open.

xii.

xiii. Either the Printer Control Panel or the Scanner Control Panel will display the
message 'Update in Progress. Do Not Power Off.'

IPV4 Static Addressing

vi.

xi.

xv.
3.

viii. Either the Printer Control Panel or the Scanner Control Panel will display the
message 'Update in Progress. Do Not Power Off.'

You can now close (exit) the DST.

If this controller firmware upgrade was performed on and existing FreeFlow Accxes Controller and you saved the controller parameters to a USB Memory Stick, perform the
Restoring FreeFlow Accxes Parameters from a USB Memory Stick procedure to restore
various customer controller parameters.

NOTE: Both the Printer Control Panel or the Scanner Control Panel will only
display the message 'Update in Progress. Do Not Power Off. if those
devices are present.
NOTE: If the 'Update in Progress. Do Not Power Off. message is not displayed, verify that the firmware you are attempting to upload matches the
printer connected to the controller.

b.

ix.

When the upgrade process has been completed, the printer will print out a
'Firmware Update' report for your review.

x.

You can now close (exit) the DST.

IPV6 Auto Configuring


i.

Start the Document Submission Tool on the PC.

ii.

Select the Device Manager tab.

iii.

Click the Create New Device button.

iv.

Under Network, enter the Device Name and click the DNS button.

v.

Verify that the IP Address field is automatically filled in with the IPV6 address
of the target printer. If not, verify that the Device Name is correct with the customers system administrator.

General Procedures

Upgrading the Controller Firmware

7/2009
6-26

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

BIOS Recovery
Purpose
The BIOS Recovery procedure is used to restore the BIOS settings after the Controller Battery
has been removed or is determine to be faulty. The Controller Battery can be suspected faulty
when:

8.

Scroll to AC Recovery. Follow the directions at the bottom of the screen to set AC Recovery to ON.

9.

At the BIOS Setup screen, scroll to Drives > Diskette Drive. Follow the directions at the
bottom of the screen to set the diskette drive to OFF.

10. For YKE and YKE-N controller, at the BIOS Setup screen, scroll to Video > Video Memory Size. Follow the directions at the bottom of the screen to set the video memory size to
1mb.

1.

As the controller powers up, the Power Light on the Front Panel lights Green.

2.

Two short beeps are heard (see Beep Codes).

11. At the BIOS Setup screen, scroll to Post Behavior > Keyboard Errors. Follow the directions at the bottom of the screen to set keyboard errors to Do Not Report.

3.

The Diagnostic Lights next to the Back Panel Connectors is lit in the following sequence:

12. At the BIOS Setup screen, press <ESC> to exit BIOS Setup.

For YKE: A = Green, B = Green, C = Green, D = Yellow

13. Select Save/Exit.

For YKE-N/FRX/LVX/UXC: 1 = OFF, 2 = OFF, 3 = OFF, 4 = Green

14. Press <ENTER>. This will reboot the controller. The BIOS is now fully restored to its original settings.

Prerequisite
The following items are required to perform this procedure:
1.

VGA Monitor

2.

Keyboard with a USB connector

Procedure for YKE/YKE-N/FRX/LVX


1.

Connect the VGA Monitor and Keyboard to the controller. The Keyboard can be attached
to any USB port.
NOTE: In the following step, if the Dell screen does not appear within 5 seconds, check
the video connection and the monitor power.
NOTE: In the following step, you must press the F2 key when the Dell screen appears in
order to enter the BIOS Setup screen. If the BIOS Setup screen does not appear within
15 seconds, check the Keyboard connection. Once the Dell screen disappears, pressing
F2 will have no effect.

2.

Power up the controller. As the controller boots, press F2 at the Dell Screen to enter the
BIOS Setup Screen.

3.

At the BIOS Setup Screen:


a.

Scroll to Maintenance.

b.

Press <ENTER>. select Load Defaults.

c.

Scroll to Load Defaults.

d.

Select Continue.

e.

Press <ENTER> twice.

f.

Press <ESC>.

g.

Select Save/Exit.

h.

Press <ENTER>. This will reboot the controller.

4.

As the controller boots, press F2 at the Dell Screen to enter the BIOS Setup screen.

5.

At the BIOS Setup screen, scroll to System > Date/Time. Follow the directions at the bottom of the screen to set the system data and time.

6.

At the BIOS Setup screen, scroll to System > Boot Sequence. Follow the directions at
the bottom of the screen to move the Onboard USB CDROM Drive to the number one
position in the Boot Sequence list.

7.

At the BIOS Setup screen, scroll to Power Management and press <ENTER>.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
6-27

General Procedures

BIOS Recovery

Procedure for UXC


1.

Connect the VGA Monitor and Keyboard to the controller. The Keyboard can be attached
to any USB port.

10. At the BIOS Setup screen, use the arrow keys to scroll to Post Behavior and press
<ENTER>.

NOTE: In the following step, if the Dell screen does not appear within 5 seconds, check
the video connection and the monitor power.
NOTE: In the following step, you must press the F2 key when the Dell screen appears in
order to enter the BIOS Setup screen. If the BIOS Setup screen does not appear within
15 seconds, check the Keyboard connection. Once the Dell screen disappears, pressing
F2 will have no effect.
2.

Power up the controller. As the controller boots, press F2 at the Dell Screen to enter the
BIOS Setup Screen.

3.

At the BIOS Setup Screen:

4.

5.

6.

7.

8.

9.

a.

Press the <TAB> key twice to highlight the Unlock button.

b.

Press <ENTER>.

c.

Enter 6789 at the keyboard and press <ENTER>.

d.

Press the <TAB> key twice to highlight the Load Defaults button.

e.

Press <ENTER> twice.

a.

Use the arrow keys to scroll to Keyboard Errors and press the <TAB> key.

b.

Press <ENTER> to uncheck the box.

c.

Press the <TAB> key 3 times to highlight the Exit button on the screen.

11. Press <ENTER> twice for the controller to accept the changes. This will reboot the controller. The BIOS is now fully restored to its original settings.

At the BIOS Setup screen, use the arrow keys to scroll to Drives and press <ENTER>.
a.

Use the arrow keys to scroll to Diskette Drive and press the <TAB> key.

b.

Press <ENTER>.

c.

Press the <TAB> key 4 times to get back to the main list.

At the BIOS Setup screen, use the arrow keys to scroll to System Configuration and
press <ENTER>.
a.

Use the arrow keys to scroll to Serial Port #1 and press the <TAB> key.

b.

Use the arrow keys to scroll to COM1 and press <ENTER>.

c.

Press the <TAB> key 4 times to get back to the main list.

At the BIOS Setup screen, use the arrow keys to scroll to Performance and press
<ENTER>.
a.

Use the arrow keys to scroll to HDD Acoustic Mode and press the <TAB> key.

b.

Use the arrow keys to scroll to Performance and press <ENTER>.

c.

Press the <TAB> key 4 times to get back to the main list.

At the BIOS Setup screen, use the arrow keys to scroll to Security and press <ENTER>.
a.

Use the arrow keys to scroll to Password Changes and press the <TAB> key.

b.

Press <ENTER> to uncheck the box.

c.

Press the <TAB> key 4 times to get back to the main list.

At the BIOS Setup screen, use the arrow keys to scroll to Chassis Instusion and press
the <TAB> key.
a.

Use the arrow keys to scroll to Disable and press <ENTER>.

b.

Press the <TAB> key 4 times to get back to the main list.

At the BIOS Setup screen, use the arrow keys to scroll to Power Management and press
<ENTER>.
a.

Use the arrow keys to scroll to AC Recovery and press the <TAB> key.

b.

Use the arrow keys to scroll to Power ON and press <ENTER>.

c.

Press the <TAB> key 4 times to get back to the main list.

General Procedures

BIOS Recovery

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Integrated Audio Enablement


Purpose
The Integrated Audio Enablement procedure is used to enable integrated audio on an FRX or
LVX controller. This procedure is required when an FRX or LVX controller is connect to a
printer that uses the color touch screen. It allows the touch-screen panel to emit audio whenever the panel is touched.

Prerequisite
The following items are required to perform this procedure:
1.

Keyboard with a USB connector.


NOTE: The touch-screen control panel will be used during this procedure to view the
BIOS settings.

Procedure
1.

Connect the USB Keyboard to the controller. The Keyboard can be attached to any USB
port.
NOTE: In the following step, if the Dell screen does not appear on the printer touchscreen monitor, within 5 seconds, check the USB video connection and the monitor
power.
NOTE: In the following step, you must press the F2 key when the Dell screen appears, on
the touch screen monitor, in order to enter the BIOS Setup screen. If the BIOS Setup
screen does not appear within 15 seconds, check the USB Keyboard connection. Once
the Dell screen disappears, pressing F2 will have no effect.

2.

Power up the controller. As the controller boots, press F2 at the Dell Screen, on the touchscreen monitor, to enter the BIOS Setup Screen.

3.

At the BIOS Setup Screen:


a.

Scroll to Onboard Services.

b.

Press <ENTER>.

c.

Scroll to Integrated Audio.

d.

Press <ENTER>.

e.

Use the Left/Right Arrows keys to highlight ON.

f.

Press <ENTER>.

g.

Press <ESC>.

h.

Select Save/Exit.

i.

Press <ENTER>. This will reboot the controller. Integrated Audio is now enabled on
the LVX controller.

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

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General Procedures

Integrated Audio Enablement

Setting IP Address Using ipset Command


Purpose
The purpose of the ipset command is to set the TCP/IP address of the YKE/YKE-N/FRX/
LVX/UXC controller. It includes the IP address, the Netmask, and the Gateway Address.
NOTE: The ipset command can only be used to set the IP address for the IPV4 protocol.

Prerequisite
The following items are required to perform this procedure:
1.

Serial null modem cable

2.

Laptop PC with a serial port

NOTE: You must be logged into the Accxes application in order to run ipset.

Procedure
1.

Enter Controller Diagnostics by using the Serial Connection in Section 6.

2.

Use the Service Login procedure to login to the Accxes software.


NOTE: Quotes are no longer required around any of the values.
Example: ipset xxx.xxx.xxx.xxx yyy.yyy.yyy.yyy zzz.zzz.zzz.zzz
Where x = IP Address, y = Gateway, z = subnet mask

3.

At the service prompt, type ipset address gateway subnet mask, then press
<ENTER>. The screen will scroll one of two series of messages:
If Accxes is not running:
[service@Accxes /home/accxes]% ipset 13.136.199.163 13.136.199.1 255.255.255.0
Accxes is not running, configuring network paramenters directly
Using IP Config: static
Using IP Address: 13.136.199.163
Using Gateware: 13.136.199.1
Using Netmask: 255.255.255.0
Using Link: Auto
[service@Accxes /home/accxes]%

If Accxes is running:
[service@Accxes /home/accxes]% ipset 13.141.54.65 13.141.54.1 255.255.255.0
(t2396195760: tPsmTask): <configEthernet> calling: networkConfig.pl static 13.141.54.65
13.141.54.1 255.255.255.0
(t2396195760: tPsmTask): <configEthernet> system call complete
[service@Accxes /home/accxes]% (t2396195760: tPsmTask): Saving user default setu
p #0

NOTE: Press <ENTER> to see the System Login prompt.


NOTE: IP address changes take within 60 seconds. Rebooting Accxes is not required.
NOTE: Once ipset completes, you can use Viewing IP Address Using ifShow Command or Viewing Network Configuration Using netShow Command to verify the new network parameters.

General Procedures

Setting IP Address Using ipset

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Setting IP Address for DHCP Using dhcpSet Command


Purpose
The dhcpSet command is used to enable theYKE/YKE-N/FRX/LVX/UXC controller to obtain
an IP address for the network DHCP server.

Prerequisite
The following items are required to perform this procedure:
1.

Serial null modem cable

2.

Laptop PC with a serial port

NOTE: You must be logged into the Accxes application in order to run dhcpSet.

Procedure for DHCP


1.

Enter Controller Diagnostics by using the Serial Connection in Section 6.

2.

Ensure that the controller is connected to the customers network.

3.

Use the Service Login procedure to login to the Accxes software.

4.

Type in killAccxes.

5.

At the service prompt, type dhcpSet then press <ENTER>. The screen will scroll the following message:

[service@Accxes /home/accxes]% dhcpSet


Setting network parameters via DHCP...
Determining IP information for eth0... done.
DHCP: Determining IP/Gateway/Netmask...
DHCP: IP Address:

13.141.54.161

DHCP: Gateway:

13.141.54.1

DHCP: Netmask:

255.255.255.0

NOTE: Press <ENTER> to see the System Login prompt.


NOTE: IP address changes take within 60 seconds. Rebooting Accxes is not required.
NOTE: Once dhcpSet completes, you can use Viewing IP Address Using ifShow Command to verify the new network parameters.
6.

Reboot the Accxes controller.

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

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General Procedures

Setting IP Address for DHCP Using dhcpSet

Setting IP Address for DDNS Using dhcpSet Command


Purpose
The dhcpSet command is used to enable theYKE/YKE-N/FRX/LVX/UXC controller to obtain
an IP address using a DNS Name for the network DHCP server.

Prerequisite
The following items are required to perform this procedure:
1.

Serial null modem cable

2.

Laptop PC with a serial port

NOTE: You must be logged into the Accxes application in order to run dhcpSet.

Procedure for DDNS


1.

Enter Controller Diagnostics by using the Serial Connection in Section 6.

2.

Ensure that the controller is connected to the customers network.

3.

Use the Service Login procedure to login to the Accxes software.

4.

Type in killAccxes.
NOTE: Quotes are no longer required around any of the values.
Example: dhcpSet DNS_Name
Where DNS_Name = the customer assigned DNS Name for the printer

5.

At the service prompt, type dhcpSet DNS_NAME then press <ENTER>. The screen will
scroll the following message:
NOTE: In the example below, the DNS_NAME used is 6204printer. You can obtain a
DNS_NAME for the customers printer from the Customer Network Administrator

[service@Accxes /home/accxes]% dhcpSet 6204printer


Setting network parameters via DHCP with hostname <6204printer>
Determining IP information for eth0... done.
DHCP: Determining IP/Gateway/Netmask...
DHCP: IP Address: 192.168.1.19
DHCP: Gateway:

192.168.1.1

DHCP: Netmask:

255.255.255.0

NOTE: Press <ENTER> to see the System Login prompt.


NOTE: IP address changes take within 60 seconds. Rebooting Accxes is not required.
NOTE: Once dhcpSet completes, you can use Viewing IP Address Using ifShow Command to verify the new network parameters.
6.

Reboot the Accxes controller.

General Procedures

Setting IP Address for DDNS Using dhcpSet

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Viewing IP Address Using ifShow Command

f.

Purpose

RX/TX - The packets and bytes that have been sent (TX) or received (RX) since the
Ethernet interface was brought up. May be useful in diagnosing traffic flow problems
to/from the controller.

The purpose of the ifShow command is to view Ethernet settings on the YKE/YKE-N/FRX/
LVX/UXC Controller including, up/down status, IP Address and Netmask. It also displays information on the number of transmitted and received packets and bytes.
NOTE: ifShow does not display the Gateway Address or the speed/duplex settings. Go to
Viewing Network Configuration Using netShow Command to display this information.

Prerequisite
The following items are required to perform this procedure:
1.

Serial null modem cable

2.

Laptop PC with a serial port

NOTE: You must be logged into the Accxes application in order to run ifShow.

Procedure
1.

Enter controller Diagnostics by following the Serial Connection procedure in Section 6.

2.

Use the Service Login procedure to login to the Accxes software.

3.

At the service prompt, type ifShow, then press <ENTER>. The following is an example of
the information that will be displayed:

service@Accxes /home/accxes]% ifShow


eth0

Link encap:Ethernet

HWaddr 00:13:72:11:3E:FE

inet addr:13.141.54.161

Bcast:13.141.54.255

Mask:255.255.255.0

inet6 addr: fe80::213:72ff:fe11:3efe/64 Scope:Link


UP BROADCAST RUNNING MULTICAST

MTU:1500

Metric:1

RX packets:6548 errors:0 dropped:0 overruns:0 frame:0


TX packets:44 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:705427 (688.8 KiB)

TX bytes:4965 (4.8 KiB)

Interrupt:16

Key values given by ifShow include:


a.

eth0 - The Ethernet device. This should always be eth0.

b.

inet addr: - The IP Address of the controller. In the example above, the IP address is
13.136.199.163

c.

Bcast - The Broadcast Address of the controller. In the example above, the Broadcast Address is 13.136.199.255

d.

Mask - The Netmask of the controller. In the example above, the Netmask is
255.255.255.0

e.

UP - Indicates that the Ethernet device is running. If the device in not up, nothing is
displayed (i.e. DOWN is not shown).

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

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General Procedures

Viewing IP Address Using ifShow

Setting Network Speed/Duplex using netSet Command


Purpose
The purpose of the netSet command is to set the Ethernet speed and duplex settings on the
YKE/YKE-N/FRX/LVX/UXC Controller.

Prerequisite
The following items are required to perform this procedure:
1.

Serial null modem cable

2.

Laptop PC with a serial port

NOTE: You must be logged into the YKE/YKE-N/FRX/LVX/UXC Accxes system in order to run
netSet.

Procedure
1.

Use the Serial Connection procedure in Diagnostics to connect your Laptop PC to the
YKE/YKE-N/FRX/LVX/UXC Controller.

2.

Use the Service Login procedure to login to the Accxes software.

3.

At the service prompt, type one of the commands in Table 1, then press <ENTER>.
Table 1 netSet Commands
Command

4.

Function

netSetAuto

Default setting. Accxes auto-negotiates speed and duplex


settings. Currently the only way to achieve 1000 Mbps
(Gigabit Ethernet) is via auto-negotiation.

netSet100H

100 Mbps / Half Duplex

netSet100F

100 Mbps / Full Duplex

netSet10H

10 Mbps / Half Duplex

netSet10F

10 Mbps / Full Duplex

No response will be given. You will return to the service prompt.


NOTE: Changes take place immediately. Rebooting Accxes in not required.
NOTE: Use Viewing Network Configuration Using netShow Command to verify the new
settings.

General Procedures

Setting Network Speed/Duplex using netSet

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Viewing Network Configuration Using netShow Command

Table 1 netShow Parameters


Parameter

Purpose

Function

duplex=full

Indicates simultaneous two-way communication (duplex) us


being used on the network. half indicates that Accxes can
send or receive information, but not simultaneously. This
setting is negotiated (if autoreg=on) or specified directly
using netSet commands.

The following items are required to perform this procedure:

gateway=13.136.199.1

The IP Address of the gateway used by the YKE/YKE-N/


FRX/LVX/UXC Controller.

1.

Serial null modem cable

ip=13.136.199.163

2.

Laptop PC with a serial port

The IP Address of the YKE/YKE-N/FRX/LVX/UXC Controller.

The purpose of the netShow command is to view the Ethernet settings on the YKE/YKE-N/
FRX/LVX/UXC Controller including IP parameters and speed/duplex settings. netShow does
not display the extra information seen when using ifShow.

Prerequisite

netmask=255.255.255.0 The Netmask of the YKE/YKE-N/FRX/LVX/UXC Controller.


NOTE: You must be logged into the Accxes application in order to run netShow.

speed=100

Procedure
1.

Use the Serial Connection procedure in Diagnostics to connect your Laptop PC to the
YKE/YKE-N/FRX/LVX/UXC Controller.

2.

Use the Service Login procedure to login to the Accxes software.

3.

At the service prompt type netShow, then press <ENTER>. The following is an example
of the information that will be displayed. Table 1 describes each parameter.

The speed (1000/100/10) in Mega-bits-per-second (Mbps)


of the Accxes network connection. This setting is negotiated
(if autoreg=on) or specified directly using netSet commands.

[service@Accxes /home/accxes]% netShow


autoneg=on
duplex=full
gateway=13.141.54.1
hostname=bsp66
ipaddr=13.141.54.161
ipconfig=dhcp
ipv6=no
netmask=255.255.255.0
speed=100

NOTE: netShow does not shown whether the Ethernet interface is up. Use Viewing IP
Address Using ifShow Command to interface information.
Table 1 netShow Parameters
Parameter
autoneg=on

Function
Ethernet is negotiating speed and duplex settings. This
should typically be ON unless the customer has specific
requirements for speed or duplex. Currently the only way to
achieve 1000 Mbps (Gigabit Ethernet) is via auto-negotiation

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

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General Procedures

Viewing Network Configuration Using netShow

Saving FreeFlow Accxes Parameters to a USB Memory


Stick
Purpose
The following procedure gives step-by-step instructions on how to save FreeFlow Accxes
parameters (Printer Setup, Printer Object Manager, Job Accounting) to a USB Memory Stick.
This procedure would normally be performed prior to upgrading the controller firmware.

Prerequisite
The following items are required to perform this procedure:
1.

Serial null modem cable

2.

Laptop PC with a serial port

3.

USB Memory Stick

NOTE: To ensure that the customer in not running any jobs, have the customer pause the print
queue.
NOTE: After saving the parameters, do not change the directory structure on the USB memory
stick. This structure will be used to restore the parameters.
NOTE: Accxes Feature Keys are not saved.
NOTE: The controller must have FreeFlow Accxes version 11.1 or higher.

Procedure
1.

Disconnect the network cable from the FreeFlow Accxes Controller.

2.

Install the USB Memory Stick into any available USB port on the FreeFlow Accxes Controller.

3.

Use the Serial Connection procedure in Diagnostics to connect your Laptop PC to the
YKE/YKE-N/FRX/LVX/UXC Controller.

4.

Use the Service Login procedure to login to the Accxes software.

5.

At the service prompt type killAccxes, then press <ENTER>. This will shutdown the
FreeFlow Accxes application.

6.

At the service prompt type saveSetup, then press <ENTER>. This will save the printer
setup parameters.

7.

At the service prompt type savePOM, then press <ENTER>. This will save the Printer
Object Manager data set by the user such as raster stamps, fonts, pen palettes, and
labels.

8.

At the service prompt type saveJA, then press <ENTER>. This will save the Job
Accounting Data.

9.

Remove the USB Memory Stick from the FreeFlow Accxes Controller.

10. Reconnect the network cable and reboot the controller.


NOTE: The USB Memory Stick will contain a directory called Accxes. In this directory,
there will be another directory named with some letters and numbers (this is the service
tag for the Dell Computer). Under the service tag directory, there will be three directories:
JA, PomData, and PSM. These directories contain the saved data.
11. Restart the print queue.

General Procedures

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Restoring FreeFlow Accxes Parameters from a USB


Memory Stick
Purpose
The following procedure gives step-by-step instructions on how to restore FreeFlow Accxes
parameters (Printer Setup, Printer Object Manager, Job Accounting) from a USB Memory
Stick. This procedure would normally be performed after upgrading the controller firmware.

Prerequisite
The following items are required to perform this procedure:
1.

Serial null modem cable

2.

Laptop PC with a serial port

3.

USB Memory Stick

NOTE: To ensure that the customer in not running any jobs, have the customer pause the print
queue.
NOTE: The controller must have FreeFlow Accxes version 11.1 or higher.

Procedure
1.

Disconnect the network cable from the FreeFlow Accxes Controller.

2.

Install the USB Memory Stick into any available USB port on the FreeFlow Accxes Controller.

3.

Use the Serial Connection procedure in Diagnostics to connect your Laptop PC to the
YKE/YKE-N/FRX/LVX/UXC Controller.

4.

Use the Service Login procedure to login to the Accxes software.

5.

At the service prompt type killAccxes, then press <ENTER>. This will shutdown the
FreeFlow Accxes application.

6.

At the service prompt type restoreSetup, then press <ENTER>. This will restore the
printer setup parameters.

7.

At the service prompt type restorePOM, then press <ENTER>. This will restore the
Printer Object Manager data.

8.

The following message will appear: Printer Objects will be overwritten, are you sure (Y/
N)? Select Y.

9.

At the service prompt type restoreJA, then press <ENTER>. This will restore the Job
Accounting Data.

10. The following message will appear: Accounting Data will be overwritten, are you sure (Y/
N)? Select Y.
11. Remove the USB Memory Stick from the FreeFlow Accxes Controller.
12. Reconnect the network cable and reboot the controller.
13. Restart the print queue.

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

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General Procedures

Glossary of Accxes Terminology

DST - This acronym stands for Document Submission Tool.

ACAD - AutoCad Data Format.


Accxes - The hardware/software print controller. This software historically was called FINESS.
FINESS is an acronym which stands for Fully Integrated and Networked Electronic Sub System.
AFR - This acronym stands for Automatic Format Recognition. This is the ability of Accxes to
automatically detect file formats and render them correctly.
API - This acronym stands for Application Program Interface: An interface used to communicate with a device or application.

EAS - This acronym stands for External Accounting Server: An accounting application external
to a Xerox XD device which serves to collect accounting data.
EOF - This acronym stands for End of File.
EOJ - This acronym stands for End of Job.

F
Fedora - The distribution of GNU/Linux used by Accxes.
FIFO - This acronym stands for First In, First Out It typically refers to a memory device.

B
Band - A horizontal strip of image data. This may refer to all color channels of the strip or only
one separation.

FINESS - This acronym stands for Fully Integrated and Networked Electronic Sub System.
This is the name of the controller that was replaced by Accxes.
Flash - A term used to refer to re-programmable ROMs.

BCM - Banded Compression Manager. Software in Accxes used for rendering.

FPGA - This acronym stands for Field Programmable Gate Array.

BIOS - Basic Input Output System.


BOOTP - Bootstrap Protocol. Allows a device to obtain an IP address from a server on startup. Similar to and usually superseded by DHCP.

FRX - Product code for the third generation Accxes controller using GNU/Linux on a x86 processor (Dell GX745).
FTP - This acronym stands for File Transfer Protocol.

C
CALS - Computer aided Acquisition and Logistics Support - a US government data format. A
file format supported by Accxes.

Full Duplex - Data can be transmitted in two directions simultaneously.

G
CGM - Computer Graphics Metafile. A file format supported by Accxes.

GNU/Linux - Open source PC operating system. Comes in many configuration called distributions.

CMYK - Cyan Magenta Yellow blacK; A subtractive color system used in ink jet printing.

D
DDS - This acronym stands for Digital Document System- An XES designed multifunction
device.
DDNS - Dynamic Domain Name Service.

Half Duplex - Data can be transmitted in both directions, but not at the same time.
HFT - Product code for the last generation Accxes controller using VxWorks on a PowerPC
processor. HFT controller preceeded the Dell based controllers.

DFI -This acronym stands for Data Format Interpreter.

IIO - Immediate Image Overwrite.


DHCP - Dynamic Host Configuration Protocol. Protocol for dynamic IP addressing under the
control of a central server. With dynamic addressing, a device can have a different IP address
every time it connects to the network.

IP - Internet Protocol. Defines the addressing scheme and packet definitions between devices
on a network.

DPI - This acronym stands for Dots Per Inch.

DRT - This acronym stands for Document Retrieval Tool.

JBOSS - Java Application server used on Accxes. Web Printer Management Tool is based on
JBoss.

General Procedures

Glossary of Accxes Terminology

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Job Attribute - A set of job information 'tags, that are associated with a job to identify activity
and resource usage. Job Attributes make up the Job Record. Used in Accxes job Accounting.

PJL - This acronym stands for Page Control Language.

Job Log - The file maintained by the controller to record information and media usage activities
associated with a job.

POM - This acronym stands for Printer Object Manager. This is software within Accxes that
manages objects such as fonts, labels, stamps, media objects, printer palettes, and pen patterns.

Job Record - The set of attributes that describe a job, appended to the Job Log File.

POST - This acronym stands for Power On Self Test.

JPEG - Joint Photographic Experts Group. Refers to a file format supported by Accxes.

PS - PostScript. Page description language created by Adobe.

PSM - This acronym stands for Printer State Machine. This is software within Accxes that manages things that need to be consistent across reboots. This would include things like printer
default settings.

LPD - This acronym stands for Line Printer Daemon. This is used in Accxes to listen for lpr
requests.
LPR - Unix print command. It refers to Line PRinter.

PUN - Product code for the last generation Accxes controller using VxWorks on a PowerPC
processor.

LVX - Product code for the forth generation Accxes controller using GNU/Linux on a x86 processor (Dell GX755).

RARP - Reverse Address Resolution Protocol.


address from a MAC (hardware) address.

Machine Name - This is the name of the device used in Job Based Accounting to identify IOTs
or Xerox Devices. This by default is the advanced network hardware address. It is user configurable.

RFC - This acronym stands for Request For Comment: A specification document, which is
open for commentary by interested users.

Mbps - Short for "megabit per second", a measure of data transfer speed (a megabit is equal to
one million bits).
MMU - This acronym stands for Memory Management Unit.

A TCP/IP protocol for determining an IP

RGB - This acronym stands for Red Green Blue; an additive color system.
RIP - This acronym stands for Raster Image Processor (see ESS).
RLE - This acronym stands for Run Length Encoding. This is a type of compression scheme.

ROM - This acronym stands for Read Only Memory.

NIC - This acronym stands for Network Interface Card.


RTL This acronym stands for Raster Transfer Language. This is a file format Accxes supports.
NIRS - This acronym stands for Navy Implementation for Raster Scanning. This is a file format
supported by Accxes.

SCSI - This acronym stands for Small Computer System Interface.

OCAD - Other CAD Data Format.

SDLC - Synchronous Data Link Protocol a communications protocol used between the ESS
and the IOT in P199 standard.

OCP - This acronym stands for Operator Control Panel.


ODIO - On Demand Image Ovewrite.

SIB - This acronym stands for Scanned Image Buffer. This is a temporary space where Accxes
stores scanned data.

SNMP This acronym stands for Simple Network Management Protocol.

PCI - Peripheral Component Interconnect bus (Intel).


STN - This acronym stands for Scan to Net.
PCL - This acronym stands for Page Control Language.
PDL - Page Description Language (e.g. PostScript, HPGL, CGM, etc...).
PDF - Portable Document Format. Page description language created by Adobe.
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General Procedures

Glossary of Accxes Terminology

T
TCP - Transmission Control Protocol. Enables two hosts to establish a connection and send/
receive data. TCP guarantees delivery of data and also guarantees that packets will be delivered in the same order in which they were sent.
TCP/IP - Combination of the TCP and IP protocols. Used on the Internet and in many other
networks. IP handles the addressing of devices; TCP handles the sequencing and delivery of
these packets to create a reliable connection between devices.
TPR2 - Third Party Rendering (Non-Adobe).
TRC - This acronym stands for Tone Response (sometimes Reproduction) Curve.

U
UXC - Product code for the fifth generation Accxes controller using GNU/Linux on a x86 processor (Dell GX760).

V
VDS - Versatec Data Standard. Accxes supported file format.
VRF - Versatec Raster Format. Accxes supported file format.
VCGL - Versatec Color Graphics Language. This is an Accxes supported file format.

Y
YKE - Product code for the first generation Accxes controller using GNU/Linux on a x86 processor (Dell GX280).
YKE-N - Product code for the second generation Accxes controller using GNU/Linux on a x86
processor (Dell GX520).

General Procedures

Glossary of Accxes Terminology

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Accxes Debug Commands

Table 3 Ethernet Communication

The commands and their definitions listed can be used in the Diagnostics mode when the service PC is connected to the controller through the serial port.
NOTE: Unless otherwise mentioned, all utilities and commands are able to be run from the
'service' account. Some syntactical differences may occur if trying to run these commands as
'root'.

Command

CD Version

Description

netSet10H

All

This utility will set the Ethernet device to 10Mbps, Half


Duplex. Changes will take effect immediately, no
reboot is required.

netSet100F

All

This utility will set the Ethernet device to 100Mbps,


Full Duplex. Changes will take effect immediately, no
reboot is required.

netSet100H

All

This utility will set the Ethernet device to 100Mbps,


Half Duplex. Changes will take effect immediately, no
reboot is required.

netSetAuto

All

This utility will set the Ethernet device to auto-negotiate speed and duplex. Changes will take effect immediately, no reboot is required. Note that 1000Mbps
(gigabit ethernet) is only available with autonegotiation (can't be set explicitly).

netShow

All

This utility shall provide only the controller settings for


IP Address, Gateway, netmask, autonegotiation,
duplex, ipconfig (static vs. DHCP), and speed.

NOTE: These commands are case sensitive.


Table 1 Interface Up/Down/Restore Switches
Command

CD Version

Description

disableEthernet

All

Will turn off the ethernet interface. No network communication with the controller will be possible until 1)
enableEthernet is used or 2) system is restarted.

enableEthernet

All

Will turn on the ethernet interface (default is ON).

ifRestore

All

Replaces existing ethernet configuration file with original settings. This will cause ALL TCP/IP and ethernet
settings to be restored to factory default.
Table 2 IP Address Configuration

Command

CD Version

Description

ifShow

All

This utility displays information about the ethernet


adapter. Supports both IPV4 and IPV6 addressing
protocols

ipset

All

Sets the IP address, Gateway Address, and Netmask


for the controller. Usage is:
[service@Accxes /home/accxes]% ipset [IP Address}
[Gateway Address] [Netmask]
Example:
service@Accxes /home/accxes]% ipset
13.136.199.165 13.136.199.1 255.255.255.0
Supports only IPV4 addressing protocol.

dhcpSet

4.0+

Used to enable theYKE/YKE-N/FRX/LVX/UXC controller to obtain an IP address for the network DHCP
server or obtain an IP address using a DNS Name for
the network DHCP server.

Command

CD Version

Description

netSet10F

All

This utility will set the Ethernet device to 10Mbps, Full


Duplex. Changes will take effect immediately, no
reboot is required.

Table 3 Ethernet Communication

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
6-41

General Procedures

Accxes Debug Commands

NOTE: Chinstrap GNU/Linux will use a firewall to prevent access to specific ports on the PC.
The initialization CD will create a baseline firewall configuration. Certain sites may require or
desire changes to this firewall. Configuration will be available via console login and usage of
various utilities.

Table 4 Firewall Configuration


Command

CD Version

Description

enableCore

3.0+

This is an advanced debugging command. This command will configure FreeFlow Accxes application to
dump its internal program state (called a "core" or
"corefile") to the /home/accxes directory in the event
of a system crash. Core files are not generally readable, and are only useful to the Accxes development
engineers in diagnosing a system crash. This command should be used for debug purposes only, and
only to capture a system crash. The setting is NOT
maintained over power cycles. Once a core file is
captured it may be saved to a USB device using the
"saveCorefiles" command.

disableCore

3.0+

Will configure FreeFlow Accxes to run without core file


support. This is the default setting.

firewall

All

This utility will display the currently enabled ports.

firewallReset

2.0+

Resets firevall settings to factory default.

JBossRunning

3.0+

Displays "YES" if the JBoss application is running,


"NO" if it not. The JBoss application is critical for the
new (Accxes 12.0+) WebPMT. If JBoss is not running,
a system reboot is required.

portForwardOn

3.0

Enabled port forwarding for WebPMT. Redirects network requests for ports 80 and 443 (legacy WebPMT)
to ports 8080 and 8443 (new JBoss-based WebPMT).

portForwardOff

3.0

Disables port forwarding for WebPMT. Network


requests for ports 80 and 443 (legacy WebPMT) will
no longer be forwarded to ports 8080 and 8443 (new
JBoss-based WebPMT).
CAUTION

portForwarding

3.0

Displays "YES" if WebPMT port forwarding is on, "NO"


if port forwarding is off. Normally "YES" should be
displayed. Port forwarding may be turned on and off
via that portForwardOn and portForwardOff commands.

enableCups

4.0+

Will configure the firewall to enable port 631, enabling


CUPS (Common Unix Print Systems)

disableCups

4.0+

Disables port 631.

firewallLockdown

4.0+

Disable all ports, including ICMP protocol.

Will configure the firewall to enable Accxes to make


SNMP requests to the 60x0 printers. (Ports 161 and
162)

enableICMP

4.0+

Enables the ICMP protocol.

disableICMP

4.0+

Disables the ICMP protocol. The should only be disabled if required for customer security concerns.

Will configure the firewall to disable Accxes to make


SNMP requests to the 60x0 printers. (Ports 161 and
162)

enableSamba

4.0+

Enables the ports required for Samba support (ports


137, 139, and 445). Samba is needed for the Instant
Accxes feature.

disableSamba

4.0+

Disables Samba ports (ports 137, 139, and 445). If


disabled, the Instant Accxes feature will not work.

Table 4 Firewall Configuration


Command

CD Version

Description

enableWeb

All

Will configure the firewall to allow external access to


the FreeFlow Accxes WebPMT feature. (Ports 443/
8443 and 80/8080).

disableWeb

All

Will configure the firewall to prevent external access to


the FreeFlow Accxes WebPMT feature. (Ports 443/
8443 and 80/8080)

enableFtp

All

Will configure the firewall to allow external access to


the FreeFlow Accxes FTP feature. (Ports 20, 21, and
50000 through 50100)

disableFtp

All

Will configure the firewall to disable access to the


FreeFlow Accxes FTP feature. (Ports 20, 21, and
50000 through 50100)

enableTftp

All

Will configure the firewall to allow external access to


the FreeFlow Accxes tFTP feature. (Port 69)

disableTftp

All

Will configure the firewall to disable external access to


the FreeFlow Accxes tFTP feature. (Port 69)

enableLpd

All

Will configure the firewall to allow external access to


the FreeFlow Accxes incoming LPR port. (Port 515)

disableLpd

All

Will configure the firewall to disable external access to


the FreeFlow Accxes incoming LPR port. (Port 515)

enableRaw

All

Will configure the firewall to allow external access to


the FreeFlow Accxes ports 2000 and 9100.

disableRaw

All

Will configure the firewall to disable external access to


the FreeFlow Accxes ports 2000 and 9100.

enableSSH

All

Will configure the firewall to enable external access to


the FreeFlow Accxes port 22. This will allow remote
users to use "Secure Shell" (SSH) to remotely login to
the Accxes controller (username/password is
required).

disableSSH

All

Will configure the firewall to disable external access to


the FreeFlow Accxes port 22. This will prevent remote
users from using "Secure Shell" (SSH) to remotely
login to the Accxes controller.

enableSNMP

disableSNMP

All

All

General Procedures

Accxes Debug Commands

This will prevent WebPMT from working properly.

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Table 5 Miscellaneous Utilities

Table 6 IP Rebooting / Shutdown

Command

CD Version

Description

Command

CD Version

Description

accxesRunning

2.0+

Prints Yes if FreeFlow Accxes application is running;


No if it is not running.

killAccxes

All

Utility kills a running Accxes process. You must reboot


in order to restart Accxes.

clear

All

Clears the terminal screen.

killJBoss

3.0+

date

2.0+

Shows the current date and time.

deleteSwapFiles

3.0+

Deletes the swap files used by FreeFlow Accxes. During normal operations, image data is often written to
and from (swapped) the disk. This command cannot
be executed while Accxes is running. Deleting the
swap files will cause Accxes to re-create them on the
next boot.

Kills the JBoss application that supports the new


(Accxes 12.0+) WebPMT. The JBoss application is
critical for Accxes operation, and should not normally
be killed. JBoss will re-start automatically on each
system reboot.

reboot

All

The system will be brought down cleanly and restarted.

shutdown

All

Immediately starts the GNU/Linux shutdown process


and will power off the Accxes controller within 20 seconds. The Accxes controller will not be re-started
(power switch or power removal/re-attachment must
be done to power up the controller).

Command

CD Version

Description

testFirewire

2.0+

Tests the firewire scanner interface. Cannot be used


while Accxes is running. Use killAccxes command to
shutdown Accxes, then run this utility. After using this
command, reboot the controller.

downloadCode

All

Utility to send a file to a specified IP address or host


name via a raw printer port (port 2000).

ejectCD

2.0+

Ejects an inserted CDROM. Contents of the CDROM


will no longer be accessible at /mnt/cdrom

help

All

Prints a list of available server commands.


NOTE: Help may not list all available information for
server commands. See the YKE/YKE-N/FRX/LVX/
UXC Service Manual for the most complete, up-todate information.

kernelLog

2.0+

Prints a list of recent Linux kernel messages. May be


used in diagnosing problems with printer cards.

memShow

All

Displays the amount of free and allocated memory in


the system.

mountCD

2.0+

Makes contents of a CDROM accessible at /mnt/


cdrom

serial

All

The utility displayd the Dell serial number of the YKE/


YKE-N/FRX/LVX/UXC controller.

testPrint

All

Submits a print job to the Accxes application. The test


prints in HPGL-2 format.

version

2.0+

Displays the following:

Accxes version number

Table 7 Scanner Utilities

CAUTION
Commands in the following table save and restore Accxes data to a USB device such as a
thumb drive or pen drive. You must first insert a USB drive in to any available USB port on
the front or rear of the controller. All "save" commands create and/or use a top-level directory
named "Accxes" on the USB drive. Under the "Accxes" directory, subdirectories are created
based on the Dell serial number of the Accxes controller. Ensure that the USB drive has sufficient space to contain the saved data. Space required is 500Kbytes for printer setup. Space
required for printer objects and job accounting depends on the amount of data on the controller. Ensure that Accxes is not running while save/restore operations are being performed.
Table 8 USB Backup/Restore Utilities

Accxes build number

Accxes IOT type

Command

CD Version

Description

Install CD version number

restoreJA

2.0+

Install CD build number

Linux kernel version

Restores job accounting data from the USB drive.


CAUTION: Any previously existing job accounting
data will be lost.

restorePOM

2.0+

Printer Object Manager (POM). This command


restores printer objects, from the USB drive, that are
set by the user such as raster stamps, fonts, pen palettes, and labels

restoreSetup

2.0+

Restores printer setup from the USB drive.


CAUTION: Current setup will be lost.
CAUTION: Accxes feature keys are not restored.

meterShow

4.0+

Displays the linear and area meter counts on 6050A,


6204, and 6279 only.

meterSet

4.0+

Sets the linear and area meter counts on 6050A,


6204, and 6279 only.

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
6-43

General Procedures

Accxes Debug Commands

Table 8 USB Backup/Restore Utilities


Command

CD Version

Description

saveCorefiles

3.0+

Saves a captured Accxes "core file" to the USB drive.


This is an advanced debugging command. Corefiles
are used by Accxes engineers for debugging system
crashes only. Prior to using this command, a core file
must have been captured using the "enableCore"
command. Core files are compressed prior to storage
on the USB device. Even compressed core files are
very large and may not fit on all USB drives. This
command requires an additional parameter, either the
core file number or the word "all".

saveJA

2.0+

Save job accounting data.

savePOM

2.0+

Printer Object Manager (POM). This command saves


printer objects set by the user such as raster stamps,
fonts, pen palettes, and labels.

saveSetup

2.0+

Saves the printer setup. CAUTION: Accxes feature


keys are not saved.

Command

CD Version

Description

calibrateTouch

4.1+

Does a 4-point calibration of the touch screen monitor.

Table 9 USB Backup/Restore Utilities

calibrateTouch 25 4.1+

Does a 25-point calibration of the touch screen monitor.

guiMonitorOff

4.1+

Turns the touch screen off and illuminates the Power


Saver LED.

guiMonitorOn

4.1+

Turns the touch screen on and darkens the Power


Saver LED.

buttonBoardRead

4.1+

Displays the raw codes coming from the touch screen


hard button controller (START, STOP, etc...).

General Procedures

Accxes Debug Commands

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Accxes Directory Structure


/acc

bcmSwapFile.tmp - Holds compressed bands.

jsSwapFile.tmp - Holds incoming job data.

posFile.tmp - Holds outgoing TIFF file data (60X0 only).

psSwapFile.tmp - Holds postscript swap data.

sibSwapFile1.tmp - Holds temporary scanner data (13.x and below).

sibSwapFile2.tmp - Holds temporary scanner data (13.x and below).

sibSwapFile.tmp - Holds temporary scanner data (14.0 and above).

/debug - Stores Accxes debug log files.

/util1 - Reserved for future use.

/util2 - Reserved for future use.

/util3 - Reserved for future use.

/etc

/usr

GNU/Linux Directories

Stores the swap files for various Accxes components:

In general, the top level GNU/Linux directories listed below should not be modified. Each of
these directories may contain many subdirectories.

/bin

/boot

/dev

/initrd

/lib

lost+found

/misc

/mnt

/opt

/proc

/root

/stn

/sbin

Stores Scan-To-Net image files. Note that this directory will be present even on systems without a scanner or Scan-To-Net key.

/selinux

/sys

/tmp

/var

/home/accxes
Stores the current Accxes application and configuration files.

/home/spare
Stores the previous Accxes application. When a firmware download if the Accxes application is
received, the new version of Accxes is stored in /home/spare. When the update completes
properly, the /home/accxes and /home/spare directories are swapped.

/tpr2
Working directory for third party rendering engine that supports ACAD, OCAD, and RASTER
formats

GNU/Linux directories with Accxes/configuration content


There are some files that may need to be modified under specific circumstances. Do not modify anything in the following directories unless you know what you are doing:

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7/2009
6-45

General Procedures

Accxes Directory Structure

General Procedures

Accxes Directory Structure

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7 Wiring Data
Front Panel......................................................................................................................
Back Panel ......................................................................................................................
Back Panel Connectors...................................................................................................
Internal Components.......................................................................................................
System Board Connectors ..............................................................................................
DC Power Supply Connectors ........................................................................................
Block Schematic Diagrams .............................................................................................

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7-3
7-4
7-6
7-8
7-10
7-13
7-15

7/2009
7-1

Wiring Data

Wiring Data

7/2009
7-2

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Front Panel
For YKE

For YKE-N/FRX/LVX/UXC

Figure 2 YKE-N/FRX/LVX/UXC Front View

Figure 1 YKE Front View

USB 2.0 Connectors (2)

LAN Indicator Light

Power Button

Dell Badge

Power Light

Diagnostic Lights

Hard Disk Drive Activity Light

Headphone Connector

Front Panel Door

Microphone Connector

Head Phone Connector

10

Floppy Drive (Not supported on YKE-N/FRX/LVX/UXC)

USB 2.0 Connectors (2)

11

CD/DVD drive

CDROM Drive Eject Button

Floppy Drive Eject Button (Not supported on YKE)

Floppy Drive Activity Light (Not supported on YKE)

Hard Disk Drive Activity Light

Power Button

Power Light

10

Front Door Panel

11

Serial Number Label

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
7-3

Wiring Data

Front Panel

Back Panel
For YKE

For YKE-N/FRX/LVX

Figure 1 YKE Back Panel


1

Back Panel Connectors

Security Cable Slot

Padlock Ring

Card Slots

PCI Express Card Slot

Power Connector (115/230 Auto Switch)

Wiring Data

Back Panel

Figure 2 YKE-N/FRX/LVX Back Panel

7/2009
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Card Slots

Back-panel Connectors

Power Connector

Voltage Selection Switch

Padlock Ring

Cover Release Latch

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

For UXC

2
Figure 3 UXC Back Panel
1

Card Slots

Back-panel Connectors

Power Connector

Padlock Ring

Cover Release Latch

Figure 4 UXC Back Panel - Built-in Self Test Switch

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
7-5

Power Supply Test Button

Power Supply Diagnostic Light

Wiring Data

Back Panel

Back Panel Connectors


For YKE

For YKE-N/FRX/LVX

Figure 2 YKE-N/FRX/LVX Back Panel Connectors


Figure 1 YKE Back Panel Connectors
1

Parallel Connector

Serial Connector (Debug Port)

Link Integrity Light

Link Integrity Light

Network Adapter Connector

Network Interface Connector

Network Activity Light

Network Activity Light

Line-in Connector

Line-in Connector

Line-out Connector

Line-out Connector

Microphone Connector

Microphone Connector

USB 2.0 Connectors (6)

USB 2.0 Connectors (6)

Video Connector

Diagnostic Lights (4)

10

Serial Connector

10

Video Connector

11

Parallel Connector

Wiring Data

Back Panel Connectors

7/2009
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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

For UXC

5
6

7
1
11

10

Figure 3 UXC Back Panel Connectors


1

Parallel Connector

Serial Connector

Link Integrity Light

Network Adapter Connector

Network Activity Light

Line-out Connector

Line-in / Microphone Connector

USB 2.0 Connectors (6)

VGA Video Connector

10

eSATA Connector

11

DisplayPort Connector

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
7-7

Wiring Data

Back Panel Connectors

Internal Components
For YKE

For YKE-N/FRX/LVX

Figure 2 YKE-N/FRX/LVX Internal Components

Figure 1 YKE Internal Components


1

Hard Disk Drive

Chassis Intrusion Switch

Internal Speaker

Power Supply

Card Cage

Padlock Ring

Heat Sink / Blower Assembly

System Board

Floppy Drive (Not supported on YKE)

10

CDROM Drive

Wiring Data

Internal Components

7/2009
7-8

Drives Bay (CD/DVD, floppy, and hard


drive)

Power Supply

Chassis Intrusion Switch

System Board

Card Cage

Heat Sink Assembly

Front I/O Panel

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

For UXC

Figure 3 UXC Internal Components


1

Drives Bay (CD/DVD, floppy, and hard


drive)

Power Supply

Chassis Intrusion Switch

System Board

Card Slots

Heat Sink Assembly

Front I/O Panel

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
7-9

Wiring Data

Internal Components

System Board Connectors

14

CDROM Drive Analog Audio Cable Connector (CD_IN)

For YKE

15

Front Panel Audio Cable Connector (FRONTAUDIO)

16

Line-in, Line-out, and Microphone Connectors (AUDIO)

17

Network Connector (NIC) and USB Connector (USB2)

18

USB Connectors (USB1)

19

Diagnostic Lights (DIAG LED)

20

Serial Port Connector (SER1) and Video Connector (VGA)

21

Parallel Port Connector (PAR)

22

Power Connector (12VPOWER)

23

Processor Connector (CPU)

24

Heat Sink / Blower Retention Pad

25

Fan Connector (FAN)

26

Serial Port Connector (SER2 PS2)

27

Password Jumper (PSWD)

Figure 1 YKE System Board


1

RTC Reset Jumper (RTCRST)

Power Connector (POWER)

Floppy Drive Connector (DSKT)

Battery Socket (BATTERY)

Internal Speaker (SPEAKER)

Front Panel Connector (FRONT PANEL)

CDROM Drive Connector (IDE)

Serial ATA Drive 1 Connector (SATA1)


Note: May not have a SATA1 connector.

Serial ATA Drive 0 Connector (SATA0)

10

Standby Power Light (AUX_PWR)

11

RAM Modules (DIMM1, DIMM2, DIMM3, DIMM4)

12

PCI Express x16 Connector (PEG)

13

PCI Riser Connector (PCI2) (for Card Cage)

Wiring Data

System Board Connectors

7/2009
7-10

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

For YKE-N/FRX/LVX

14

PCI Riser Connector (SLOT3)

15

PCI Connector (SLOT2)

16

Serial Connector (SER2)

17

Floppy-Drive Connector (DSKT)

18

Standby Power Indicator (AUX_PWR)

19

System Board Speaker (BEEP)

20

Internal Speaker (INT_SPKR)

Figure 2 YKE-N/FRX/LVX System Board


1

Fan Connector (FAN)

Processor Connector (CPU)

Power Connector (12VPOWER)

Memory Module Connectors (DIMM_1, DIMM_2)

Serial ATA Drive Connector (SATA0)

Front Panel Connector (FRONT PANEL)

CD Drive Analog Audio Cable Connector for Optional


Analog Audio Cable (CD_IN)

Power Connector (POWER)

SATA Connector

10

RTC Reset Jumper (RTCRST)

11

Chassis Intrusion Switch Connector (INTRUDER)

12

Password Jumper (PSWD)

13

Battery Socket (BATT)

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
7-11

Wiring Data

System Board Connectors

For UXC

14

Riser Connector

15

PCI Connector

16

Battery Socket

17

PS/2 or Serial Connector

18

Floppy Connector

19

Fan Connector

Figure 3 UXC System Board


1

Internal Speaker

Processor Connector (CPU)

Power Connector (12VPOWER)

Memory Module Connectors (DIMM_1, DIMM_2, DIMM_3,


DIMM_4)

Password Jumper

SATA Connectors (SATA1 and SATA0)

Front Panel Connectors

Power Connector

Intrusion Switch Connector

10

Internal USB

11

Service Mode Disable Jumper

12

RTC Reset Jumper

13

PCI Express x16 Connector

Wiring Data

System Board Connectors

7/2009
7-12

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

DC Power Supply Connectors


For YKE

Figure 3 P2 Connector

Figure 4 P3 and P4 Connectors

Figure 5 P5 Connector

Figure 1 YKE DC Power Supply Connectors

Figure 6 P6 Connector

Figure 7 P7 Connector
Figure 2 P1 Connector

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
7-13

Wiring Data

DC Power Supply Connectors

For YKE-N/FRX/LVX/UXC

Figure 11 P3 Connector

Figure 12 P4 Connector

Figure 8 YKE-N/FRX/LVX/UXC

Figure 13 P5 and P6 Connectors

Figure 9 P1 Connector

Figure 10 P2 Connector

Wiring Data

DC Power Supply Connectors

7/2009
7-14

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Block Schematic Diagrams

Figure 1 System Wiring Diagram - YKE Controller

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
7-15

Wiring Data

Block Schematic Diagrams

Figure 2 System Wiring Diagram - YKE Controller

Wiring Data

Block Schematic Diagrams

7/2009
7-16

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Figure 3 System Wiring Diagram - YKE-N/FRX/LVX Controller

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
7-17

Wiring Data

Block Schematic Diagrams

Figure 4 System Wiring Diagram - YKE-N/FRX/LVX Controller

Wiring Data

Block Schematic Diagrams

7/2009
7-18

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Figure 5 System Wiring Diagram - UXC Controller

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
7-19

Wiring Data

Block Schematic Diagrams

Figure 6 System Wiring Diagram - UXC Controller

Wiring Data

Block Schematic Diagrams

7/2009
7-20

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FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

8 Accessories
Printer Enablement Kits .................................................................................................
Folder Enablement Kit.....................................................................................................

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

8-3
8-5

7/2009
8-1

Accessories

Accessories

7/2009
8-2

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Printer Enablement Kits


P 193 Interface

Purpose
The P193 Kit Enablement enables the YKE/YKE-N/FRX/LVX/UXC Controller to be connected
to the 8825, 8830, 8850, 510dp, and 6050A printers.
The 721p Interface VIII Kit enables the YKE/YKE-N/FRX/LVX/UXC Controller to be connected
to the 721p printers.
The 6204 Accxes Enablement Kit enables the YKE-N/FRX/LVX/UXC Controller to be connected to the 6204 Wide Format Solution Copier/Printer.

721p Interface VIII

The 6050A FreeFlow Accxes Enablement Kit enables the FRX/LVX/UXC Controller to be
connected to the 6050A Wide Format Copier/Printer.
Kit Contents
Table 1 P193 Enablement Kit Contents
Item

Description

Quantity

P193 PWB

Screw, M3

Table 2 721p Interface VIII Kit Contents


Item

Description

Quantity

Interface VIII PWB

VHDCI to 37 D Cable

Screws, M3

Table 3 6204 Accxes Enablement Kit Contents


Item

Description

Quantity

6204 Accxes PWBA Assembly

Installation Instructions

USB Cable, 3 (0.9) Long

Controller Mounting Bracket


Assembly

P-Clamp

M4 x 12mm Long Thread


Rolling Screw

Figure 1 P193 Interface PWB and 721p PWB Interface VIII Differences

Procedure
The following procedure prepares the IOT Interface PWB (P193 Interface or the 721p Interface
VIII) for installation into the YKE/YKE-N/FRX/LVX/UXC Controller by removing the half-height
bracket shipped with the PWB and installing the full-height bracket. The full-height bracket
ships with the controller installation kit and is attached to the PWB at initial install. If the IOT
Interface PWB is replaced, the full-height bracket must be removed from the IOT Interface
PWB being replaced and installed on the replacement IOT Interface PWB.
Installation instructions for the 6204 Accxes Enablement Kit can be found on the Xerox 6204
Wide Format Solution Service Guidance System in 9 Installation and Kits.
Installation instructions for the 6050A FreeFlow Accxes Enablement Kit can be found on the
Xerox 6030/6050/6050A Wide Format Service Guidance System in 9 Installation and Kits.

WARNING
Switch off the controller power. Disconnect the controller power cord.
CAUTION
The following components in the FreeFlow Accxes controller are susceptible to electrostatic
discharge. Observe all ESD procedure to avoid component damage.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

1.

Switch off the controller power and disconnect the controller power cord.

2.

Unpack the IOT Interface PWB.

7/2009
8-3

Accessories

Printer Enablement Kits

3.

Remove and save the two shoulder screws securing the half-height bracket to the front of
the IOT Interface PWB connector as shown in Figure 2.

8.

Install the two PWB mounting screws. The IOT Interface PWB is now ready for installation
into the YKE/YKE-N/FRX/LVX/UXC Controller. See REP 1.5 to install the IOT Interface
PWB.

Shoulder Screws

Figure 2 Half-height Bracket Shoulder Screws


4.

Remove and save the two PWB mounting screws securing the half-height bracket to the
corners of the PWB as shown in Figure 3. Save the mounting screw for use with the fullheight bracket.

Mounting Screws

Figure 3 Half-height PWB Mounting Screws


5.

Locate the full-height bracket in the controller installation kit (Figure 4).

Figure 4 Full-height Bracket


6.

Carefully slide the full-height bracket onto the IOT Interface PWB connector.

7.

Install the two shoulder screws.

Accessories

Printer Enablement Kits

7/2009
8-4

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

Folder Enablement Kit


Purpose
USB Connector
attached to a USB
port on the rear of
the controller.

The Folder Enablement Kit enables the YKE/YKE-N/FRX/LVX/UXC Controller to be connected


to an optional folder device.

Kit Contents
Table 1 Folder Enablement Kit Contents
ITEM

DESCRIPTION

QUANTITY

USB to Serial Adapter

Figure 2 USB Connector


3.

Connect the Folder serial cable to the serial connector on the USB to Serial Adapter.
NOTE: See the USB to Serial Adapter Kit Instructions for additional configuration information.

Figure 1 USB to Serial Adapter

4.

Power up the Folder device.

5.

Power up controller.

6.

Open WebPMT and verify that the Folder is recognized and configured.

The controller will automatically configure the Folder device.

Procedure
1.

Perform the Controller Shutdown procedure.

2.

Insert the USB connector of the USB to Serial Adapter into any of the USB ports on the
rear of the controller as shown in Figure 2.

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

7/2009
8-5

Accessories

Folder Enablement Kit

Accessories

Folder Enablement Kit

7/2009
8-6

Re-issue
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC

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