QUESTIONNAIRE

1. What was the issue faced when flood came to CFS?

a) Infrastructure and building damage

b) Container and cargo damage

c) Forklift, kalmar and other equipment used to load/unload damage

d) all of these

2. Was CFS holding any insurance policy cover when flood came?
a) All risk policy

b) Standard fire policy

c) Both a and b

d) not covered under any policy

3. Which of the following is covered in the Motor Policy?

a) Flood
c) overflow of water

b) Inundation Damage to the car

d) all the above

4. On what basis cargos are insured?

a) Transshipment damages

b) loss recovery

c) natural calamities

D)all of these

5. Why do you think container freight station (CFS) is getting flooded?

a) Heavy rainfall

b) improper drainage

c) Both
6. Which type of cargo package got damaged most during the flood time?
a) Cartons

b) wooden case

c) Gunny bag

D) polyphony bags

7. On what basis flood claim were processed in your company?

a) If the policy exist

b) the place it is covered

c) Cause of loss is covered under the policy

d) all the above

8. What is the problem faced by Surveyor during flood claim?

a) Submission of all required documents

b) time of survey

c) Delay in claim process

d) all the above

9. Due to water logging, water had entered into lifting equipments and damaged many
parts? Whether such losses will be viewed as Flood?
a) Yes

b) no

10. What is the percentage of Loss that occurs during time of floods for
cargo/containers?
a) 0-25%

b) 26-50%

c) 51-75%

d) 76-100%

11. Why the perishable cargos are damaged due to floods?

a) Transit problem

b)

electricity

c) lack of man power

d) flood water

12. What are the major causes for cargo getting damaged in the container during flood
time?
a) Water molecules drop

b)

water

c) mud strain

d) all of these

flow

13. What is the reason for water entering in to the container?

a) Stable water

b) more than 5year old container

c) during transit/handling damage

d) unnoticed damage

14. How many days your shipments were stopped during flood?
a) 1-3

b) 4-6

c) 6-9

d) more than 9

15. How long did the flood water stayed in your container?
a) 1-3

b) 4-6

c) 6-9

d) more than 9

16. Was your container got damaged or only your cargo was damaged due to flood?
a) Container

b) cargo

c) both

17. What percentage of your inbound/outbound shipment is containerized?

Inbound

a) 0%-25%

b) 26%-50% c) 51%-75% d) 76%-100%

Outbound

a) 0%-25%

b) 26%-50% c) 51%-75% d) 76%-100%

18. Do CFS will be responsible for the damages occurred in bonded warehouse during
flood?
a) Yes

b) no

19. Insurance companies settle claims on the basis of?

a) Policy

b) Premium

c) Period

d) Place and Property

20. How much percentage of claim amounts has given to the insurer?
a) 0%-25%

b) 26%-50%

c) 51%-75%

d) 76%-100%

e) all the above