ASSIGNMENT 1

1. Kepner Tregoe decision making tool is one of the basic tools to help take routine
decisions in an impartial manner. Write down the basic steps to be undertaken in order
to apply Kepner Tregoe tool for routine decision making.
Situation-analysis this clarifies the problem situation (what happened ).
Problem analysis here the actual cause of the problem and the relationship

between cause and result are searched for (why did it happen).
a) Define the problem
b) Specify the problem
c) Identify differences and changes
d) Formulate possible causes
e) Test causes against the facts
f) Prove true cause
Decision analysis based on the decision making criteria, choices are made to

arrive at potential problem resolutions (how should we act)

a) State a decision
b) Describe and classify objectives
c) Weigh objectives
d) Generate alternatives
e) Evaluate alternatives
f) Evaluate risks
g) Make a decision
Potential Problem analysis here potential future problems are anticipated and
preventative actions are developed (what will the result be)
a) Identify potential problems
b) Identify the causes
c) Take preventative action
d) Plan contingency plans
e) Set triggers

2.

If you have to purchase a laptop computer there are several necessary and sufficiency
criteria to be considered before a correct model of laptop can be purchased. The
necessary criteria can be price or performance whereas screen size, processor speed,
hard disk, brand etc can be the sufficiency criteria. You can decide upto 10 sufficiency
criteria. Please design a comparative chart of 5 computer devices and design your own
necessary and sufficiency criteria. Report these criteria and assign weight factors to
each criteria. Using the real data about the computer models, fill the chart and

calculate the total marks obtained by each computer model. Choose the most suitable
computer after comparing the total points obtained.