CHAPTER 14

ENTERPRISE
COMPUTING

CHAPTER 14 OBJECTIVES

WHAT IS ENTERPRISE COMPUTING?

What is an enterprise?

WHAT IS ENTERPRISE COMPUTING?

How does information flow within an enterprise?

Enterprise manages large amounts of information over an
extensive geographical area and disparate groups of
people

WHAT IS ENTERPRISE COMPUTING?

How are enterprises organized?

WHAT IS ENTERPRISE COMPUTING?

What are the four categories of users?

Executive
Management
Middle
Management

Operational Management

Nonmanagement Employees

WHAT IS ENTERPRISE COMPUTING?

What is enterprise information?

WHAT IS ENTERPRISE COMPUTING?

What are the four management activities?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What is an information
system?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What is a functional unit?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What are the functions of accounting and finance systems?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What is a human resources information system (HRIS)?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What is computer-aided design (CAD)?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What is computer-aided manufacturing (CAM)?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What is Material Requirements Planning (MRP)?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What is a marketing information system?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What is sales force automation (SFA) software?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What are distribution systems?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What is customer interaction management (CIM)
software?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What is information
architecture?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What is an office information
system (OIS)?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What is a transaction
processing system (TPS)?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What is a management
information system (MIS)?

INFORMATION SYSTEMS IN THE

What is a decisionENTERPRISE
support system (DSS)?

INFORMATION SYSTEMS IN THE

What is an expert ENTERPRISE
system?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What is an example
of an expert system?

INFORMATION SYSTEMS IN THE

ENTERPRISE
What are some common
types of expert systems?

INFORMATION SYSTEMS IN THE

What is enterpriseENTERPRISE
resource planning (ERP)?

INFORMATION SYSTEMS IN THE

What is a contentENTERPRISE
management system (CMS)?

ENTERPRISE-WIDE TECHNOLOGIES AND

METHODOLOGIES
What is a portal?

ENTERPRISE-WIDE TECHNOLOGIES AND

What is a dataMETHODOLOGIES
warehouse?

ENTERPRISE-WIDE TECHNOLOGIES AND

METHODOLOGIES
What is an extranet?

ENTERPRISE-WIDE TECHNOLOGIES AND

What are WebMETHODOLOGIES
services?

ENTERPRISE-WIDE TECHNOLOGIES AND

METHODOLOGIES
What is a workflow?

ENTERPRISE-WIDE TECHNOLOGIES AND

METHODOLOGIES
What is a virtual
private network (VPN)?

E-COMMERCE
What is e-retail?

E-COMMERCE
What are online banking and online trading?

E-COMMERCE
What entertainment, media, and travel services are on
the Web?

E-COMMERCE

E-COMMERCE

What health-related information can you find on the Web?

ENTERPRISE HARDWARE
What is enterprise hardware?

ENTERPRISE HARDWARE
What is a RAID?

ENTERPRISE HARDWARE
How does a RAID system work?

ENTERPRISE HARDWARE
What is network attached storage (NAS)?

ENTERPRISE HARDWARE
What is an enterprise storage system?

ENTERPRISE HARDWARE
What is a blade server?

ENTERPRISE HARDWARE
What is a thin client?

ENTERPRISE HARDWARE
What are high-availability systems?

ENTERPRISE HARDWARE
What are scalability and interoperability?

BACKUP PROCEDURES
What are the five types of backups?

BACKUP PROCEDURES
What is a backup procedure?

BACKUP PROCEDURES
What is a disaster recovery plan?

SUMMARY OF ENTERPRISE COMPUTING