Académique Documents
Professionnel Documents
Culture Documents
MAY 2016
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II.
III.
Introduction ..
IV.
V.
Definition of Terms .
VI.
VII.
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10
VII.2 Record-Keeping
18
18
20
VIII.
Training Program.
25
IX.
Recruitment .
25
IX.
27
XI.
Compliance Monitoring .
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28
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The ABC Remittance Corporation holds the belief that money laundering undermines the
development of a strong Philippine economy and may be used as a ploy in facilitating
monetary transfers to fund terrorist activities. Hence, this manual was written to be in
compliance not only with applicable laws and regulations such as RA 9160, as
amended by RA 9194, otherwise known as the Anti-Money Laundering Act of 2001,
its Implementing Rules and Regulations and the Updated BSP circular 706 series of
2011, but also with internationally accepted Anti-Money Laundering standards.
This manual can serve as a reference for the officers and staff of ABC Remittance
Corporation, as well as to its remittance business agents and partners (tie-ups) in order to
guide them in performing their duties and responsibilities in servicing remittance
instructions. In particular, these are: proper customer identification or the Know Your
Client (KYC) process, diligence in processing remittance instructions, monitoring and
reporting of covered and suspicious transactions, and record-keeping.
III. INTRODUCTION
ABC Remittance Corporation provides a service that makes international money transfer
fast, convenient and affordable. By using its electronic remittance facilities and growing
network of bank and non-financial institutional partners worldwide, ABC aims to be the
preferred choice for international money remittances of Overseas Filipino Workers (OFW.)
Our Vision:
To be a leader in the remittance/fund transfer industry by providing quality services
that exceeds the expectations of our esteemed customers.
Our Mission:
To build long term relationships with our customers, clients & partners and provide
exceptional customer services by pursuing business through innovation and
advanced technology.
Core values
Our Slogan
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ABC exists in order to render effective and efficient services that adhere to the
requirements stipulated by the regulatory bodies.
The regulatory requirement as provided for in BSP Circular 706 series of 2011 is the
publication of a manual to prevent money laundering and the financing of terrorist
activities.
V.
The ABC Remittance Corporation recognizes the effect of money laundering to the
economy and the dangers of it being used as a way to fund terrorist activities. It vows to
fully support all local and international campaigns and efforts to combat money laundering
and terrorist financing activities.
In line with this, the ABC Remittance Corporation vows to be committed in playing its role
in the fight against money laundering by conducting its remittance business within the
bounds of all applicable laws and regulations, by refraining to be associated with those
involved in unlawful/criminal activities, and by maintaining the highest operating standards
in the conduct of its business with due skill, care and diligence.
Thus, ABC Remittance Corporation hereby adopts the following policies to combat money
laundering activities.
1. A strictly implemented Customer Due Diligence policy to ensure that all customers
provide sufficient evidence of identity. This is written in the context of Republic Act
9160 as amended by Republic Act 9194 and put in place an effective procedure
for verifying the bona fides of customers and determining their source of funds.
2. Clear and concise polices that concern records retention and the protocol for
reporting suspicious activity.
3. Law abidance to ensure that all transactions are performed in conformity with high
ethical standards; that laws and regulations are adhered to.
The company reserves the right to deny rendering services in situations when there is
suspicion concerning customer involvement with money laundering activities.
4. Cooperation with governing bodies such as the Anti-Money Laundering Council
(AMLC) and the Bangko Sentral ng Pilipinas (Central Bank of the Philippines) within
the limits provided by law.
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other
(H) Customer - refers to any person or entity that keeps account, or otherwise
transacts business with a covered institution and any person or entity on whose
behalf an account is maintained or a transaction is conducted, as well as the
beneficiary of said transactions. A customer also includes the beneficiary of a
trust, an investment fund, a pension fund or a company or person whose assets
are managed by an asset manager, or a grantor of a trust.
(I) Shell Company a Legal entity that has no substance in doing business but
being used as financial intermediary that financial transactions may be
conducted.
(J) Shell Bank - a Shell company incorporated as a bank or made to appear to be
incorporated as a bank but has no physical presence and no affiliation with a
regulated financial group. It can also be a bank that (a) does not conduct
business at a fixed address in a jurisdiction in which the shell bank is
authorized to engage; (b) does not employ one or more individuals on a full
time basis at this fixed address; (c) does not maintain operating records at this
address, and (d) is not subject to inspection by the authority that licensed it to
conduct banking activities.
(K) Beneficial Owner - refers to natural person(s) who ultimately owns or controls
a customer and/or the person on whose behalf a transaction is being
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VIII.
2.
Relationship with the preferred business tie-up (agent and fulfillment partner)
shall be established with the signing of a Memorandum of Agreement (MOA).
3.
POLICY GUIDELINES
VII.1 Customer Identification or Know Your Customer (KYC) Process
A KYC policy ensures that ABC Remittance Corporation is in compliance with
all laws and regulations. It also makes sure that ABC Remittance Corporation
engages in good business practice that will uphold the companys reputation.
Thus, a KYC policy should lessen the possibility of ABC becoming a victim of
illegal activities perpetrated by fraudulent people.
KYC will be best implemented before the relationship with the customer
begins. ABC, its agents, subsidiaries/affiliate, tie-ups, fulfillment partners,
couriers and outlets are enjoined to observe proper identification of clients.
The ABC Anti-Money Laundering Questionnaire (Annex A) must be filled-up.
Moreover, if a remitter opens an account at the agent/subsidiary/affiliate
abroad, it will be the responsibility of the agent/subsidiary/affiliate to establish
and record the identity of the remitter. ABC then takes in this information
through its system and from the exchange file instructions.
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ii.
iii.
iv.
ii. due diligence inquiries are not questionable as to whether the antimoney laundering procedures previously adopted by the acquired
business have satisfied Philippine requirements.
iii If during the business relationship, ABC has reason to doubt:
a. the accuracy of the information relating to the customer's identity;
b. that the customer is the beneficial owner; or the intermediary's
declaration of beneficial ownership, or
c. if there are any signs of unreported changes,
ABC shall take further measures to verify the identity of the customer or
the beneficial owner, as applicable. Such measures may include the
following:
a. referral of names and other identifying information to criminal
investigating authorities
b. review of disciplinary history and disclosure of past relevant
sanctions.
d. Where applicable, ABC Customer Identification Program must include
procedures for responding to circumstances in which the identity of a
customer cannot be established by ABC. These procedures should
describe, among others, the following:
1. When ABC should not open an account;
2. The terms under which a customer may conduct transactions
while ABC attempts to verify the customers identity;
3. When ABC should close an account after attempts to verify the
customers identity fails;
4. When ABC should file a Suspicious Transaction Report.
VII.1.2 Individual Clients/Customers Documentary Requirements
a.
of
Registration/Immigrant
Certificate
of
raise a suspicion in the mind of ABC that the transaction may be connected
with any unlawful activity.
VII.4 Risk-Based Due Diligence in Processing Remittance Instructions
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1. ABC
only
accepts
remittance
instructions
from
subsidiaries/affiliates, tie-ups, and correspondent banks.
its
agents,
ii. ABC will use the service of a secured FTP server to ensure security,
efficiency and speed in the delivery of the exchange file.
Note: ABC shall provide its remittance partners a unique set of login credentials.
Processing Staff
Processing Staff
Processing Staff
Processing Staff
ACTIVITY
Confirmation of Transaction
Download Payment Instruction batch files from the
tie-up web site or FTP folder.
Save the downloaded Payment Instruction batch
files to the assigned tie-up folders.
Verify the contents of the Payment Instruction as to;
total amount, number of items, message number
and Testkey codes..etc.
Log the Payment Instruction details (Transaction
date, amount, batch name and signature) on the
Tie-up Validation Sheet (Annex A).
Validate the indicated Testkey Code and Message
number based on the assigned Tie-up Testkey
Codes (Annex B)
Confirm the receipt of Payment Instruction batch
files to Tie-ups thru Email or other agreed mode of
communication.
Remittance Take-up
Log on to the Nautilus Remittance System. Go to
Remittance Take-up Menu.
Load the transaction on the Nautilus Remittance
System and save.
Note: In this stage an automated filtering of items
against the OFAC and PEP (Philippines) list is being
triggered by the system. A notification will be
prompted upon a match. A report must be prepared
for AMLAC.
Verify unassigned items.
Note: If no service code was provided on the
Remittance Instruction, the following rules will apply:
1. If the bank name and bank account number are
present the service mode must be Credit to Bank.
2. If home address is present the service mode
must be Door to Door Delivery.
3. If neither home address nor bank details are
present the service mode will be Cash Pick-up.
4. If either of the above premises were present, the
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Processing Officer
Processing Staff
Processing Staff
Processing Staff
Processing Staff
Processing Staff
Processing Staff
Processing Staff
Processing Staff
Processing Staff
Feedback Staff
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Feedback Staff
Feedback Staff
Feedback Staff
Feedback Staff
Feedback Staff
Processing Officer
Feedback Staff
Feedback Staff
Processing Officer
Feedback Staff
Feedback Staff
Feedback Staff
Feedback Staff
IX.
Training Program
1. ABC shall provide all its staff and personnel, including directors and officers, with
education and training ABC to ensure that they are fully aware of their personal
obligations and responsibilities to combat money laundering and to familiarize
themselves with the system for reporting and investigating suspicious matters.
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2. ABC may, due to the scale and nature of its operations, assign the internal audit
or training functions to another entity (e.g. professional association, parent
company or external auditors). Where ABC delegates its responsibilities for
audit and training, due diligence is to be exercised to ensure that the persons
appointed are able to perform these functions effectively and the fact of such
appointment must be relayed in writing to the Council.
3. Timing and content of training for various sectors of staff will need to be adapted
by ABC for its own needs. The following may be included:.
a. New Staff. General background of money laundering, the ability to identify suspicious
transactions and method of reporting these to the appropriate designated point person
within ABC This training shall be provided to all new employees, regardless of level of
seniority.
b. Supervisors and Managers. A more comprehensive course that covers all aspects of
money laundering procedures should be provided to supervisors and managers. This will
include the offenses and penalties arising from the Act, procedures relating to service of
production and restraint orders, internal reporting procedures, and the requirements for
verification of identity and the retention of records.
4. ABC shall make arrangements for refresher courses at least once a year to
remind key staff of their responsibilities and to make them aware of any changes
in the laws and rules relating to money laundering, as well as the internal
procedures of ABC.
X.
Recruitment Process
ABC Remittance Corporation commits itself to hiring individuals who reflect diverse
backgrounds, possess the qualifications, values and potential necessary to achieve
company goals. These hiring policies involve sound practices to ensure that company
risk is minimized.
1. Posting Requirements
Once the listing for job openings has been completed, the position may be
posted on Jobstreet, company website or newspaper classified ads for
candidates to apply. Use of search engines to source candidates for a
position is permissible.
2. Applicant Eligibility
A candidate must meet the qualification standard for the position. Human
resources will conduct a record review of the candidate and determine
his/her eligibility for hire.
3. Applications for Employment
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All internal and external applications for staff positions will be posted and
made available whether online or classified ads. Applications will comply
with all legal requirements.
4. Interview Process
Candidates will be screened in order to determine whether they meet the
minimum requirements for the position. Those determined to meet the
requirements will be passed on to the hiring manager. Candidates selected will
be interviewed in person and progress to subsequent steps in the process
based on the interview results.
5. Offers of Employment
Compensation offered must be consistent with company policy.
Employment offers are commitments on behalf of the Company. It must
ensure that every offer made to an individual complies with company and
legal requirements.
6. Pre-Employment Background Reviews
Candidates will be subject to testing procedures. The company conducts
various checks on applicants for employment to ensure that individuals
who join the company workforce are qualified, have potential to be
productive and successful, and have honestly presented their qualifications
on the Employment Application.
8. Pre-Employment Physical Examinations
Physical examinations are not required by the company and are not conditional for
employment.However, the company reserves the right to require post-offer, preemployment physical exams in circumstances where the nature of the work renders it
appropriate or where law or regulation requires.
XI.
XIII.
Compliance Monitoring
(Mechanism that ensures all noted deficiencies are corrected)
1. All the audit findings and noted deficiencies shall be addressed and corrected.
The revisions must be recorded and integrated in the revised version of the
MLPP for review and approval by the ABC Board of Directors.
2. ABC shall ensure its continued compliance with the institution's policies,
procedures and guidelines on money transfers, particularly with regard to antimoney laundering.
3. Occasional review of its policies and procedures, implementation of necessary
revisions for product development, as well as the introduction of better
safeguards against money laundering.
XIV.
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