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Imagine

Education
Student Assessment
Sheet
CourseCover
Name Diploma
of Business

Course Code BSB50215


Unit Code
BSBSUS501
Sustainability
Due Date

Unit Name Develop Workplace Policy and Procedures for


Assessment Name
Business Portfolio
Part A: Short answer questions
Part B: Case study
Part C: Project

StudentNo. ________________
Student Phone ________________

Student Name _____________________________


Student Email _____________________________

Student Declaration
I declare that this assessment is my own work and where my work is supported by documents from my
workplace placement/employer permission has been granted.
Note: Filling out this coversheet as part of an electronic submission and approving the above
information will operate in the same way as physically signing this cover sheet.
Student name or signature: ___________________________________________
Office Use Only
Date/s Received:
___/___/___
___/___/___
Date/s Assessed:
___/___/___
___/___/___
Result of Assessment: ___________
___________
Entered on Training Plan
Moderation

___/___/___
___/___/___
___________
Signature

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Imagine Education
Assessment Questions
Part A
Course Code and Name: BSB50215 Diploma of Business
Unit Code:BSBSUS501
Unit Title: Develop Workplace Policy and Procedures for Sustainability
For this assessment you are required to answer all of the questions. You are permitted to research the
answers by reading your text book, theory notes and accessing the internet. If more room is needed label
each task with the question number and use headings or dot points to make your work clear for your
trainer and assessor.
Please follow the Referencing Guide contained on your Course handbook.
Research the following TERMS and PHRASES these are linked with your assessment. Attach your
definition or explanation to each word. Please remember to Reference.
Question 1
Key component
The key component is basically an important piece of something i.e it is an important part required to
produce a particular product. The key components of the policy development process are to define the
scope of sustainability policy and gather information from a range of sources to plan and develop policy,
identify and consult stakeholders. Developing a sound understanding of the staff roles is a key component
of effective SMS implementation. Sustained change in individual behaviour will only be achieved
through effective training and communication.
Strategies
Achieving best practice is one way your business can improve its operations and service, ultimately
increasing your business competitiveness and the morale of both customers and staff. Best practice can be
obtained by following standards, codes of practice or even benchmarking your business against others in
your industry. The strategy has to be agreed by key stakeholders, and commitment must be formally
documented.
Global reporting initiative
Is a non-profit organization which promotes economic sustainability GRI is the leading organization in
the sustainability field. Global reporting initiative promotes the use of sustainability reporting as a way
for organizations to become more sustainable and to contribute towards sustainable development.
Toxic material
Is the substance which may cause harm to an individual if it enters the body. Toxic material may cause
death, injury and are often used in the workplace.
Life cycle management
Is the process for administering the system hardware, software and support over the life of the system
Life cycle management main emphasis is on the introductory and installation stages because they
constitute the largest components of the system
Sustainability policy
Sustainability focuses on the concept of interdependence, meaning that life on earth exists due to a
delicate balance of ecosystems. If part of the system is disrupted, all life on earth experiences
repercussions. Sustainability in an organisational context is therefore about reducing water and energy
use, reducing waste and pollution, and switching to renewable sources of energy, raw materials and
products. Sustainability policy includes everyday work practices, green purchasing choices, engagement
of environmentally conscious suppliers and contractors, reporting systems, and inclusion of
environmental as well as financial results in annual reports.
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Sustainability is often associated uniquely with environmental issues. However, there are three
interlocking components associated with sustainability that are equally important. Actions today have
ecological, economic and social consequences for the future, as shown here.
Ecological sustainability: Ecological sustainability is based on our planet having a limited amount of
non-renewable resources and ensuring we do not use these up.
Financial (or economic) sustainability: Financial sustainability involves the fair distribution of wealth.
Wealth is often needed to access essential services such as medical care and education, and ensure a good
standard of living. The global economic crisis in late 2008 demonstrated how fragile our global
economies can be. Economic growth is dependent on natural resources and energy supply without
these, there is nothing to trade.
Social sustainability: Social sustainability refers to the needs of people and communities. This may
include access to adequate housing, sanitation, food and medical care or just general equality principles.
Green Purchasing
Is the procurement of products and services that have a reduced effect on the health of human and the
environment when compared with competing the products or services that serve the same purpose.
Continuous improvement
Is an ongoing process to improve processes, services or products. These efforts can seek break through
improvements, or incremental improvements over time. Continuous improvement is a step towards
meeting or exceeding the expectations.
Remedial action
Is an undertaking to correct the issue or problem. Remedial action is a change which is made to then on
conforming product or service to address the deficiency. Repair and rework is basically the remedial
action stake on products. Remedial actions include environmental remediation, repair or replacement,
changes to company policies, correction of inaccurate financial records.
Life cycle Analysis
Is a technique which is used to assess the environmental impacts which are associated with all the stages
of a products life from cradle to grave i.e. from extraction of raw material through processing of material,
manufacturing, distribution, use, repair and maintenance and recycling or disposal
ISO 14001
Specifies requirements for an environmental management system (EMS) to enable an organization to
develop and implement a policy and objectives which take into account legal requirements and other
requirements to which the organization subscribes, and information about significant environmental
aspects
Ecological foot print
Is a measure of human demand on the Earth's eco systems. It is a standardized measure of demand for
natural capital that may be contrasted with the planet's ecological capacity to regenerate. It represents the
amount of biologically productive land and sea area necessary to supply the resources a human population
consumes, and to assimilate associated waste
Sustainability Principles
Sustainability is the capacity to endure. It is about meeting the needs of the present without compromising
the ability of the future generations to meet their own needs.

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Question 2
What are the steps involved in developing a workplace sustainability policy?
Answer:-The first step in developing a workplace sustainability policy is to determine the scope of the
policy and mandatory compliance with any legislation or regulations. The sustainability policy identifies
the organisation's environmental, social and community goals and objectives, and the
key performance indicators (environmental, social and economic) against which performance will be
measured and reported. The policy commits the organisation to complying with relevant environmental
and workplace legislation and regulations and to monitoring and reporting to internal and external
stakeholders
Question 3
Sustainability is beneficial to the workplace and the environment. Communication is a vital tool to ensure
success of the workplace sustainability policy. When promoting a new policy including its expected
outcome how will this action be achieved and reported to key stake holders
Answer:- Sustainability is certainly beneficial at any workplace. Before communicating a new policy and
its repercussions to any of the stakeholders it should be first kept in mind that all the peculiar points
regarding that policy are studied in detailed. The expected outcomes of all the policy details, assumptions
and terms and conditions should be kept in mind before deciding on communicating it to the stakeholders.
After the study, a handout Oran e-brochure needs to be passed on to all the stakeholders regarding all the
key points, details and FAQs regarding that policy. Stakeholders needs to be given sufficient time to study
and comprehend that policy in detail. Then there should be a follow up conference wherein the
management can give a brief about the policy, their view on it and then take all the follow-up questions
from the stakeholders. This way the management would be able to satisfy all the stakeholders.
Question 4
Implementing any new policy is and can be challenging task. What tools, systems and recording
processes are required to track the success and continuous improvement of the Sustainability policy? Who
will be assigned to take responsibility for this policy?
Answer:- Could be a variety of tools, systems as well as applications that can be used to track the success
and continuous improvement of the Sustainability policy in an organization. ERP can be considered as
one such tool. ERP architecture is multilayered (hardware layer, relational database later, database access
layer, application software layer, etc) that facilitates communication and transactions among the members
of the supply chain. Developing architecture for the ERP system is one of the first activities in an ERP
project. The architecture should cover all the business processes in an organization. It should take into
consideration all the interconnections and interdependencies of the business functions. The goals,
objectives and strategies of the organizations also form the basis for the development of ERP architecture.
Prior to development the architecture, it is advisable to meet the employees in different departments to
obtain first hand information on the processes carried out in each department, and the way other
departments are dependent on each other in getting their processes completed. This helps organizations
leverage the knowledge and experience of functional managers and operators who face real-life business
problems.
Question 5
Good business practices and compliance of all policies are to be reviewed periodically, how this will be
actioned, what tools are required to ensure we report on the following:
Monitoring of records to identify trends (positive and negative)
Continuous improvement
Feedback to key personnel and stakeholders
Answer: Could be a variety of tools, systems as well as applications that can be used to track the success
and continuous improvement of the Sustainability policy in an organization. ERP can be considered as
one such tool. ERP architecture is multilayered (hardware layer, relational database later, database access
layer, application software layer, etc) that facilitates communication and transactions among the members
of the supply chain.All stakeholders, internal and external, need to be identified and consulted using
appropriate methods such as meetings, emails, informal discussions, surveys, social media, focus groups,
seminars and shareholder meetings. The policy must include strategies for consultation, communication
and implementation, such as campaigns to create awareness, avenues consultation with stakeholders, and
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education strategies to ensure all staff understand the changes to their workplace procedures. Detailed
evaluation of policy options and initiatives should be undertaken using appropriate tools; this will lead to
recommendations being made for incorporation into the draft policy. The draft policy should be discussed
with the key stakeholders who will need to implement it. Agreement must be obtained so that the
stakeholders will commit to and support the implementation.

Imagine Education
Assessment Case Study
Part B
Course Code and Name: BSB50215 Diploma of Business
Unit Code:BSBSUS501
Unit Title: Develop Workplace Policy and Procedures for Sustainability
Question 1
Imagine Education has recently made a business decision to become a Green Business. As part of this
you have been given the role of Environmental Officer at Imagine Education.
Your task is to analyse the resources that are currently used at Imagine Education. Below is the resource
usage for a three month period (May, June & July 2015).
Resource
May 2015
June 2015
July 2015
Electricity
6135KW
6032KW
5816KW
Water
318KL
295KL
286KL
Toner
11
10
9
Photocopy paper
95 reams
102 reams
97 reams
Plastic sleeves
2 boxes (300 ea)
2 boxes (300 ea)
1 box (300 ea)
Manila folders
1 box (50 ea)
2 boxes (50ea)
1 box (50 ea)
Folders (small)
48
56
35
Folders (large)
6
8
5
Coffee
1 tin (500g)
1 tin (500g)
1 tin (500g)
Tea
4 boxes (100bags ea) 4 boxes (100bags ea) 3 boxes (100bags ea)
Milk
26L
28L
23L
Sugar
1kg
1kg
750g
Select four (4) types of resource from the above list and create at least two (2) different varieties of charts
to display the resource usage over the three months to show usage trends. (For example, line graph, bar
chart etc.)

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Answer:
Resource 1 : Milk

consumption of milk (in Litres)


30
25
20

consumption of milk
(in Litres)

15
10
5
0
May

June

July

Resource 2 : Toner

Toner usage
12
10
8

Toner usage

6
4
2
0
May

June

July

Resource 3 :Folders(large)

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Usage of Large Folders


July
Usage of Large
Folders

June

May

Resource 4 :Folders (small)

Usage of small Folders


July
Usage of small
Folders

June

May

10

20

30

40

50

60

Question 2
From your completed charts analyse the trends of resource usage over the three month period and make a
short comment of one paragraph about the trends.
Milk: The consumption of milk in the month of May was 26L and then in the next month June 2015 , the
consumption got raised to 28L and the in the next succeeding month of July 2015 the consumption of
milk got down upto 23L.That means if we compare the consumption of milk in these three months , the
milk consumption was maximum in the month of June and minimum in the month of July.
Toner : The Usage of toner when compared for months May June July 2015 , has uniformly decreased
being 11 in May , then 10 in June and 9 in July .So the usage of toner was maximum in the month of may
which was 11 and minimum in the month of July.
Folders(small): The analysis shows that the usage of small folders in the month of may 2015 was on a
average 48 . Then the usage of small folders speedily rises to 56 in the month of June 2015 and then in the
month of July 2015 it got down to minimum i.e. 35. So, the usage of small folders was maximum in the
month of June 2015 and was minimum in the month of July2015.
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Folders(large):The analysis shows that the usage of large folders in the month of may 2015 was on a
average 6 . Then the usage of large folders speedily rises to 8 in the month of June 2015 and then in the
month of July 2015 it got down to minimum i.e. 5. So, the usage of large folders was maximum in the
month of June 2015 and was minimum in the month of July2015.
Question 3
Recommend at least four (4) strategies to improve and reduce resource usage for each area of energy,
water and waste. (I.e. 4 for energy, 4 for water and 4 for waste)
Energy
Energy-saving light bulbs
Sleeping mode in the computers
Lamps with motion sensor
Pay attention when left the room to turn off the lights.
Water
Use dishwasher to wash the dishes of all staff instead everyone washes their one
Use rain water to wash the windows and publics areas
Half-flusher on the bathrooms
Automatic faucets.
Waste
Use recycle paper
Every staff have their own glass or bottle instead use plastic glass or buy every time anotherbottle
Receive the assessments by e-mail instead of print
Garbage selection
Question 4
Make a short comment on your expectations about the resource efficiency improvement strategies you
recommended in Question 3 based on their
Effectiveness (impact on usage)
Cost efficiency
Timeframe to implement.
Answer:- With the Sustainability Policy implemented at Imagine Education, I expected that we can
reduce our costs with electricity, water and paper month per month until we use only what we really need.
And also, that we can get a very high level of sustainability here at school, to preserve our natural
resources and we also can teaches the students how important are these actions for our future.
Question 5
Create an official separate 1-page memorandum (memo) with the Imagine Education logo on it (this can
be sourced from Google images) to communicate the resource efficiency improvement strategies you
recommended above to the staff at Imagine Education. Include what outcomes you expect,
responsibilities that should be assigned and suggestions about how the staff will be able to implement
them within their own job roles
Answer:
Dear Staff,
It was decide that from June first of this year, we will start a new Sustainability Policy here at Imagine
Education Australia. I hope that I can count with your help to start this new policy and make a better place
to work with responsibilities with our planet as well.
Here has some things that we are going to do from now,
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Use the sleeping mode on the computers!!


Use dishwasher to wash the dishes of all staff instead everyone washes their one
Use rain water to wash the windows and publics areas
Use recycle paper
Every staff has their own glass or bottle instead use plastic glass or buy every timeanother bottle
Receive the assessments by e-mail instead of print
Garbage selection.
And Please make sure when you left the room the lights are turn off!!
If we follow these rules we are not just saving money but we also are helping our planet!!Please try to
keep these simple things in mind to help being an Environmental friendly company.
Best Regards,
Question 6
How will you highlight the benefits of the new strategies for any staff that may challenge the resource
efficiency improvement strategies you recommend be implemented?
Answer : The new strategies for any staff will help reduce resource consumption by making use of the
alternative ways Example: To reduce energy consumption below can be implemented:Energy-saving light bulbs
Sleeping mode in the computers
Lamps with motion sensor
Pay attention when left the room to turn off the lights
By implementing these alternatives ,the energy resource efficiency can be improved.

Imagine Education
Assessment Project
Part C
Course Code and Name: BSB50215 Diploma of Business
Unit Code:BSBSUS501
Unit Title: Develop Workplace Policy and Procedures for Sustainability
Working with industry is a major part of the strategy for improving the sustainability of our
business. Part of your project is to develop a workplace sustainability policy and procedures. You
can use Imagine education or your own workplace to complete this project.
Layout instructions for Part C:
The first page of your Environmental Sustainability Report must be a title page including the title of your
report, your name, student number and date it will be presented.
The second page of your Environmental Sustainability Report must be a contents page outlining each
section (as per the below inclusions) and the respective page numbers.
Use the below section headings as headings in your Environmental Sustainability Report.
Begin each section on a new page.
Include a header on each page with your name and student number.
Ensure that each page is numbered.
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Your task is to write an Environmental Sustainability Report in which you make recommendations
for a sustainability policy in your workplace. You must follow the layout instructions above and
include the six (6) sections below in your report:
Write the sustainability policy and procedures for this organisation or section of the organisation to ensure
improvement in sustainability processes. Include at least 10 procedures.
Discuss the methods you will use to communicate your policy to your internal and external stakeholders
include in your communication tools (hand outs, meetings, training) the benefits to the business and the
community to gain support from all stakeholders.
Outline the methods you will use to track/monitor continuous improvement in sustainability processes.
List and describe the methods you will use to review the success of the sustainability policy and
procedures.
Provide feedback to key personnel and stakeholders regarding the success or otherwise of the policy.
Include discussion of investigations you have undertaken to identify trends that may require remedial
action.
Identify any aspect of sustainability procedures that may require revision to comply with the
organisations commitment to continuous improvement.
Answer:
Sustainability focuses on the concept of interdependence, meaning that life on earth exists due to a
delicate balance of ecosystems. If part of the system is disrupted, all life on earth experiences
repercussions. In recent decades it has become clear that human beings are living beyond this natural
balance, using up the planets resources at a rate that cannot be maintained. Sustainability in an
organisational context is therefore about reducing water and energy use, reducing waste and pollution,
and switching to renewable sources of energy, raw materials and products. A holistic approach requires
that actions be considered on individual, organisational, national and global levels. The fundamental
premise of sustainable thinking is that the future is not somewhere we are going, but something we are
creating through our choices today.
Sustainability is often associated uniquely with environmental issues. However, there are three
interlocking components associated with sustainability that are equally important. Actions today have
ecological, economic and social consequences for the future, as shown here.
Ecological sustainability: Ecological sustainability is based on our planet having a limited amount of
non-renewable resources and ensuring we do not use these up.
Financial (or economic) sustainability: Financial sustainability involves the fair distribution of wealth.
Wealth is often needed to access essential services such as medical care and education, and ensure a good
standard of living. The global economic crisis in late 2008 demonstrated how fragile our global
economies can be. Economic growth is dependent on natural resources and energy supply without
these, there is nothing to trade.
Social sustainability: Social sustainability refers to the needs of people and communities. This may
include access to adequate housing, sanitation, food and medical care or just general equality principles
The first step in developing a workplace sustainability policy is to determine the scope of the policy and
mandatory compliance with any legislation or regulations. Information sources that can assist in the
planning and development of the policy should be identified and researched. They may include regulatory
bodies, internal personnel, and organisational policies, procedures and other specifications. All
stakeholders, internal and external, need to be identified and consulted using appropriate methods such as
meetings, emails, informal discussions, surveys, social media, focus groups, seminars and
shareholder meetings. The policy must include strategies for consultation, communication and
implementation, such as campaigns to create awareness, avenues consultation with stakeholders, and
education strategies to ensure all staff understand the changes to their workplace procedures. Detailed
evaluation of policy options and initiatives should be undertaken using appropriate tools; this will lead to
recommendations being made for incorporation into the draft policy. The draft policy should be discussed
with the key stakeholders who will need to implement it. Agreement must be obtained so that the
stakeholders will commit to and support the implementation.
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An effective sustainability policy must be understood, agreed to and adhered to at all levels of the
organisation. Therefore, the policy must be communicated clearly to all stakeholders, and opportunities
must be provided for feedback and clarification. Methods of achieving this include:
Staff training on the policy and its set objectives, held as part of an induction, or on specified training
days.
Promote workplace sustainability policy, including its expected outcome to key stakeholders
Inform those involved in implementing the policy as to outcomes expected, activities to be undertaken
and responsibilities assigned. Senior management will always have primary responsibility for
environmental issues. This includes liability if environmental breaches occur. In any company
responsibility for environmental policy should be given to someone in a position of sufficient authority to
create and change policy as required. Employee roles may change or staff may be added in order to
address the procedures instituted. It is important that employees understand the outcomes that are
expected, the activities they must undertake, and the responsibilities that are assigned. For example, if
resource reduction is a defined policy goal as measured by a paper minimization outcome, staff must
cooperate in an effort to incorporate the policy change into their daily work practices.

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