1.

Scholars Jeffrey Pfoffrey and Robert Sutton identify seven implementation

principles to help companies that are committed to doing what it takes to
profit from evidence based management. Which of those are the seven
implementation principles ?
I.
Treat your organization as an unfinished prototype
II.
no brag, just facts.
III.
Just top executives be guided by the responsibility to gather and act on data.
IV.
Learn from failure by using facts to make things better
A.
B.
C.
D.
E.

I & II only
III & IV only
I, II, & IV
I & IV
I, II, III, & IV

2. Which of the following is not a problem-solving techniques ?

A. Questionnaires
B. Brainstorming
C. Computer-aided decision making
D. Delphi technique
E. Intelecctual simulation
3. All of the following are effective reactions when a manager makes an
important decision situation except:
A. Importance
B. Credibility
C. Urgency
D. Panic
4. Which of the following is true about overconfidence bias.
A. Overconfidence bias is the bias in which people s subjective
confidence in their decision making is greater than their
objective accuracy.
B. Overconfidence bias is the tendency of people to view events as being
more predictable than they really are.
C. Overconfidence bias is the tendency of decision makers to be
influenced by the way a situation or problem is presented to them.
D. Overconfidence bias is when people seek information to support their
point of view and discount data that do not.
5. What medium can help to make ethical decisions ?
A. Implementation principle
B. Value orientation
C. Decision tree
D. Big data

6. Who Bagley suggest as a basic guideline to making good ethical decision

need to follow their own individual idea about right or wrong ?

I.
II.
III.
IV.
A.
B.
C.
D.

Director
Managers
Customer
Employees
I, II & III
I, III, & IV
I, II & IV
I & III

7. The rational model of decision making, which explains how managers should
make decisions, involves four level of steps. Which of the following is not one
of the four steps of the model ?
A. Identify the problem or opportunity
B. Evaluate alternatives and select a solution
C. Implement and evaluate the solution chosen
D. The solution should not be based on logical thinking
E. Think up alternative solutions

8. What is the definition for the satisficing model that Herbert Simon suggest for
managers to be not making an exhaustive search for the best alternative ?
A. Managers seek alternatives until they find one that is
satisfactory, not optimal.
B. Managers seek the alternatives that fill barely the conditions that they
required.
C. Managers seek alternatives that are not same at all with their previous
effort
D. Managers seek alternatives that are based on logical thoughts

9. What are the best definition for heuristics ?

A. Strategies that simplify the process of making decisions.
B. Strategies that makes the decision making process more complex.
C. Strategies that help managers to find decisions
D. Strategies that seek the best decisions and alternatives

10.Which of the following is not an advantage of group decision making ?

A. Greater pool of knowledge
B. Different perspectives
C. Groupthink
D. Intellectual stimulation
E. Deeper commitment to decision