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THE PARTIES
COMPLAINANT REYNALDO P. ESTEBAN, JR. (ESTEBAN,SR.
for brevity) is a Filipino citizen, 54 years old, high-school graduate, separated,
and a resident of Purok Sampaguita, RGA Village, Agdao, Davao City, where, he
may be served with the summons, notices and other legal processes of the
Honorable Commission.
RESPONDENT
MAGNOS
SECURITY
&
INVESTIGATION
2.
3.
4.
ESTEBAN, JR. had his last duty at STANFILCO on ____. He went to the
office of MAGNOS SECURITY several times to ask for a posting as it has
come to his knowledge that the other security guards are reverted to the
twelve (12)- hour duty except him. However, Merlyn Cuba, operation and
administrative officer of Magnos Security said that ESTEBAN,SR. has to
wait until there is an available service posting.
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NLRC RAB X1- 11-00842- 16
Page 2 of 18
5.
ESTEBAN, JR. while waiting for posting, went to his home province at
Matalam, North Cotabato and engaged in small-scale farming to augment
his income while waiting for posting.
6.
On July 14, 2016, a duty order was sent to him at his city address directing
him to report on July 20, 2016 at Stanfilco Dole Phil.- Belisario Heights,
Lanang for his assignment. ESTEBAN,SR. then reported to STANFILCO on
the said date. However, the security officer, Maynard Gabin of STANFILCO
was nowhere to be found.
7.
8.
9.
In the same phone call, Mr. Maynard Gabin, STANFILCOS security officer
said that they are not in need of security guard but of a driver.
ESTEBAN,SR. then did not report to STANFILCOS office September 5,
2016 based on Gabins feedback.
10.
Aggrieved and feeling dodged upon, ESTEBAN,SR. filed before the National
Labor relations Commission (NLRC) a case for illegal dismissal and money
claims docketed as NLRC RAB- XI- 11-00842-16.
11.
ESTEBAN,SR. is also asking for his separation pay and moral/ exemplary
damages as an effect to his unjustified cessation of his employment.
13.
15.
16.
17.
18.
Again, on October 19, 2015, parties met before SENA Desk Officer Bugais
for possible settlement. Complainant appeared for himself while respondent
IBEX was represented by its Recruitment Manager, Marianne A. Valle.
However, parties failed to reach an amicable settlement. As a consequence
thereto, complainant asked the SENA Desk Officer to endorse the case to
NLRC. Attached are SENA Minutes as Annex _ and SENA Referral Form
duly signed by SENA Desk Officer Baguis as Annex _.
19.
On October 21, 2015, Eric Kaufman, Senior Vice President and General
Manager of IBEX Global Philippines, replied to the email of complainant
Bisquera. In the said letter, Kaufman pointed out that IBEX placed
complainant on floating status as an exercise of its management prerogative
allegedly as provided for by labor law, despite the fact that complainant had
already orally communicated to IBEX HR Manager that he would resign
rather than be placed on floating status. A copy of the correspondence is
herein attached as Annex_.
22.
Complainant did not receive the appropriate pay for the overtime work he
had rendered, which was equivalent to ___ a day. The complainant could
not present the daily time record as it is under the custody of the herein
respondents;
23.
The complainant was likewise not paid of the holiday pay due to him under
the labor standards law. The complainant was likewise required to work on
all
holidays
within
the
dates
of
his
employment,
to
wit:
___________________.
24.
Within the period of his employment, the complainant has not availed of his
service incentive leaves nor was he given the amount equivalent thereof.
25.
Complainant is also asking for his separation pay and moral/ exemplary
damages as an effect to his unjustified cessation of his employment.
26.
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NLRC RAB X1- 11-00842- 16
Page 5 of 18
parties to submit their respective verified position paper within ten (10)
days from the receipt of the order. Attached is the order as Annex __.
27.
On motion of both parties, the deadline for the submission is extended until
December 17, 2015.
Hence, this position paper.
Whether
an
employer-employee
ESTEBAN,SR. and RESPONDENTS;
relationship
exists
between
III.
IV.
V.
I.
An
employer-employee
relationship
exists
between
ESTEBAN,SR. and RESPONDENT MAGNOS SECURITY.
The issue of illegal dismissal is premised on the existence of an employeremployee relationship between the parties.1 The determination of the existence of
an employer-employee relationship is defined by law according to the facts of
each case, regardless of the nature of the activities involved.2
Under DOLE Department Order No. 14 Series of 2001 laying down
the guidelines governing the employment and working conditions of security
guards and similar personnel in the private security industry, the security service
contractor is the employer of its security guard and similar personnel. The
principal where the security guard is assigned is considered an indirect
employer for unpaid wages and other wage related benefits based on joint and
several liability of principal to the service contractor. 3
II.
Article 294 of the Labor Code Provides that an employment shall be deemed
to be regular where the employee has been engaged to perform activities which
are usually necessary or desirable in the usual business or trade of the employer.
Here, ESTEBAN,SR. was employed as security guard of MAGNOS
SECURITY. He was in active service for thirty-one (31) years reporting for duty at
STANFILCO under the employment of MAGNOS SECURITY.
The conclusion is solidified by Department Order No. 14 Series of 2001
that any security guard or similar personnel in the private security industry who
is allowed to work after the probationary period shall be considered a regular
employee.4 Hence, ESTEBAN,SR. is a regular employee necessarily engaged in
the regular and usual business of MAGNOS SECURITY as security agency.
III.
4
5
IV.
V.
13
14
and accordingly, to
dismissal is effected.15
defend
himself
therefrom
before
VI.
MABAYAO
is
separation pay
entitled
to
backwages
and
15
16
DISCUSSIONS
I. Complainant Bisqueras floating
status is tantamount to constructive
dismissalThe Supreme Court defined the concept of constructive dismissal in the case
of Blue Dairy Corp. vs. NLRC17 as:
Constructive dismissal refers to an involuntary resignation
resorted to when continued employment becomes impossible,
unreasonable or unlikely; when there is a demotion in rank or a
diminution in pay; or when a clear discrimination, insensibility or
disdain by an employer becomes unbearable to an employee or an
unwarranted transfer or demotion of an employee, or other
unjustified action prejudicial to the employee. The employer has to
prove that such managerial actions do not constitute constructive
dismissal.
It also explained the concept of floating status in EXOCET SECURITY
AND ALLIED SERVICES CORPORATION and/or MA. TERESA
MARCELO vs. ARMANDO D. SERRANO18 as:
While there is no specific provision in the Labor Code which
governs the "floating status" or temporary "off-detail" of security
guards employed by private security agencies, this situation was
considered by this Court in several cases as a form of temporary
retrenchment or lay-off. The concept has been defined as that
period of time when security guards are in between assignments
or when they are made to wait after being relieved from a
previous post until they are transferred to a new one.
In this instant case, complainant, who is a call- center agent was placed in a
floating status after the account of his teams client was closed. Under the
Employment Contract that was duly signed by the complainant and respondents
17
18
Angel, Joseph Angelo., September 25, 2012 Temporary layoff: A concern in call centers retrieved from
http://www.bworldonline.com/content.php?section=Opinion&title=Temporary-layoff:-A-concern-in-callcenters&id=59070
20
Ibid.
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NLRC RAB X1- 11-00842- 16
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In the case at hand, it must be noted that IBEX cannot claim the six month
period as a right to its management prerogative. The Supreme Court in a number
of cases recognizes that no specific provision of law which treats of a temporary
retrenchment or floating status. The period given is not a right given to the
employers to deprived employees of work in the guise of temporary lay- off but
the period is to prevent employees to be forever temporary laid- off. In applying
the same provision, there is a caveat that those who are placed in floating status
must be prioritized in new assignments. However, in this case, despite the
existence of floating status, the company has continuously hired new agents.
Therefore by analogy, it cannot be said that there is a justifiable temporary
suspension of operation to place complainant in prolonged agony of remaining as
employee of IBEX but receiving no pay nor any other financial benefits. The
Labor Laws are created to level the industry for both the employee and the
employer. If it shall be used and construed to deprive and oppress the laborer of
what it is due as well as hurting the rights of management, then labor laws
become futile. Circumstances must be looked upon to justify the period of the
floating status. In this case, the poor handling of complainants floating status
does not in any way, justify or become beneficial.
The complainant has also manifested to the HR that he is not signing the
Notice of Temporary Displacement because he is not in favor of the floating
status. Upon his conferment with the HR manager he again expressed his
sentiment regarding the floating status. Much to his dismay, the efforts made by
the respondent company to act on his case is inutile. While they claim that they
are still looking for possible re-assignment of the complainant, other team
members were already placed to another accounts or temporary work
assignments and worse, they even continuously hired call center agents.
Left in desperation to earn, the complainant was moved to express orally
his desire to resign to the HR manager. He explained that he cannot anymore
afford to be in floating status given his personal circumstance of being the bread
winner of his family and providing for the medical needs of his 74- year old ailing
mother. However, said resignation was subtlety denied by the fain assurance of
the company to look for re-assignment.
IBEX now cannot claim good faith or acting on benevolence and
compassion while it did not heed the request of the party to formally terminate
him instead to enable him to find another opportunity to earn. The Constitution
guarantee the rights of all workers to security of tenure 21 but it also protects
laborer from involuntary servitude. By not taking action to his resignation, it can
be gleamed upon that there is an utter disregard of his right not to be subjected to
involuntary service which even the constitution frowns upon. What IBEX
manifested was self-interest rather than valuing the services of its agents.
In status quo, floating status is being practiced in security industry
wherein security agencies can place security guards on floating status while
waiting for new assignment. It means that employment is not severed but is just
temporarily suspended without pay. With the growth of Business Process
Outsourcing in the Philippines and given its nature of business, floating status is
commonly practiced. However, if practiced arbitrarily as in the case at hand,
many BPO employees shall be placed in a very disadvantageous position, robbing
them of their honest living and left without any security in their employment,
such in the case of complainant Bisquera.
Therefore, given the lack of sincerity of the company to find him another
assignment at the soonest possible period and discrimination in the workplace as
21
evidenced by the Notice of Disengagment and the denial of his resignation, can be
said as tantamount to constructive dismissal which entitles complainant to its
money claims prayed for.
II. Complainant Bisquera is entitled to money claimsComplainants claims that within the period of his employment, he was not
paid of any overtime pay (art. 87), premium pay for rest day / holiday pay (Art.
91- 93), vacation/ sick leave pay and unused service incentive leave pay (Art. 95).
They clearly do not fall under the exceptions provided under the Book III, Rule IV
of the Implementing Rules.
Likewise, on account of the complainants rendition of work beyond eight
hours within his 24-hour workdays on the above-mentioned dates, he is entitled
to overtime work pay as provided under Article 87 of the Labor Code.
Also, given the compulsion to protect his right by legal means,
complainant is also claiming 10% Attorneys Fee pursuant to Art. 2208(2) of the
New Civil Code and Art. 111 of the Labor Code.
PRAYER
WHEREFORE, premises considered, it is most respectfully prayed of the
Honorable
Commission
that
judgment
be
rendered
DECLARING
the
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NLRC RAB X1- 11-00842- 16
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Assisted By:
ATENEO DE DAVAO LEGAL AIDE OFFICE
2/F Dotterweich Bldg., Ateneo de Davao University,
Jacinto St., Davao City
By:
ATTY. MANUEL M. QUIBOD
Roll of Attorneys No.
IBP No.
MCLE Compliance No.
Republic of the Philippines}
In the City of Davao} S.s
X --------------------------------/
VERIFICATION/ CERTIFICATION
I, REYNALDO P. ESTEBAN, SR., of legal age, separated and a resident of Davao
City, after having been sworn to in accordance with law, depose and state that:
I am the complainant in the above-captioned case.
I have caused the preparation of the foregoing Position Paper.
I have read the contents of the said Position Paper.
I understand all the allegations contained therein and that the same are true
and correct to the best of our personal knowledge and belief.
I certify that we have not heretofore commenced any action or proceeding
involving the same issues raised in this Memorandum before the Supreme Court,
the Court of Appeals, or different divisions thereof, or any tribunal or agency and
to the best of my knowledge, no such action or proceeding is pending in the
Supreme Court, Court of Appeals, or different divisions thereof, or tribunal or
agency.
Should I learn that a similar action or proceeding has been filed or pending
before the same courts, we shall notify the court, tribunal, agency within five (5)
days from such notice.
IN WITNESS WHEREOF, I have hereunto affixed my signature this __
December 2016 at Davao City, Philippines.
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NLRC RAB X1- 11-00842- 16
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