Ministre dEnseignement Suprieur Et

de la Recherche Scientifique
Universit de Sfax
Institut Suprieur dInformatique et
de Multimdia de Sfax

ESE MASTER THESIS SUBJECT

Entreprise System Engineering

Ranking and assessment of E-commerce web sites using fuzzy MCDM method
Subject title:

Supervisor(s): IlhemKallel
ilhem.kallel@ieee.org
Location :
Mainly at ISIMS : www.isims.rnu.tn
Occasionally at REGIM-Lab : www.regim.org

Key words : Ranking, Multiple Criteria Decision Making (MCDM), E-commerce web sites, assessment.

The first part of the memory is to study fuzzy MCDM methods such as fuzzy TOPSIS and
fuzzy VIKOR. An overview of MCDM methods in the field of web sites assessment can
be found in [1].

In a second pass, both qualitative and quantitative evaluation methods to assess the quality
from the selected criteria [2] can be applied. The qualitative approach is characterized by
observing user interactions from gathering user explanations and opinions based on a set of
Description :
users, for example. While the quantitative approach is based on measuring criteria by
evaluation tools [3].

Finally, a phase of designing a ranking of E-commerce web sites will be constructed by

using the obtained results in [2] for weighing and ordering criteria and the results obtained
in the second step by applying the fuzzy corresponding MCDM method.

In close collaboration with Dr. Rim Rekik ( rim.rekik@ieee.org )

[1] R. Rekik, I. Kallel, and A. M. Alimi, Quality Evaluation of Web Sites: A Comparative Study
of some Multiple Criteria Decision Making Methods, in 2015 15th International Conference
on Intelligent Systems Design and Applications (ISDA), 2015, pp. 585590.
[2] R. Rekik, I. Kallel, and A. M. Alimi, Ranking Criteria based on Fuzzy ANP for Assessing E-
commerce Web Sites, in 2016 IEEE International Conference on Systems, Man, and
References
Cybernetics (SMC 2016), 2016, pp. 34693474.
[3] R. Rekik and I. Kallel, Fuzz-Web: A Methodology Based on Fuzzy Logic for Assessing Web
Sites, International Journal of Computer Information Systems and Industrial Management
Applications, vol. 5, pp. 126136, 2013.

Ple Technologique de Sfax : B.P. : 242 SFAX : 3021 242 :..

Tl. : 216 74 862 233 / 216 74 862 356 3021
Fax : 216 74 862 432 216 74 862 233 / 216 74 862 356:
www.isimsf.rnu.tn 216 74 86 24 32 :