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attention such as surgery, any form of medical care, and other medical services. The hospital
commenced executing its duties in 1975 with a mission of providing quality care to all patients.
The hospital is so enthusiastic about offering quality services that are aimed at improving the
general health of the patients ("Patton-Fuller Community Hospital," n.d.). This implies that the
hospital must have an up to date information system that captures all the details of the patient
necessary to administer the correct therapy. Besides, there is a need to adopt effective security
measures that can prevent such information from being leaked to a third party through what is
referred to as breach.
employees, medical practitioners, and the patients. These information systems enhance the
efficacy of operations in the hospital as well as strengthening the strengthening the relationship
with the present and future patients. Also, it assists in the management of hospital finances. To
begin with, there is the accounting and finance information system that the senior personnel in
the hospital use to manage cash flows, liabilities and assets as well as net income. This
Secondly, there are the human resources information systems which are utilized in the
management of hospital policies, requirements to comply with, and other procedures. With this
information systems, the employees are able to execute personnel actions via the hospital internet
which paves the way for more concentration of critical human resources actions. The system is
PATTON-FULLER COMMUNITY HOSPITAL 3
also utilized in recruiting new employees, training, and assessing the employees (University of
Phoenix, 2011).
Thirdly, there is the knowledge management information system. Doctors use this
information system to access medical databases that can assist in the proficient diagnosis of the
Lastly, there is the customer relationship management information system. This is important in
developing patient loyalty through allowing the patient to interact with the hospital via the
internet. The system keeps track of patients needs and provides reports regarding patient
These information systems are very much critical when it comes to managing the normal
operations of a hospital. The center of it all is to provide effective management and a sound
integration of clinical, financial and other information related to operation aimed at effective
service delivery.
Breaches in data come in various forms which can include hackers stealing patient
information. Therefore, in addition to the fines accorded by HIPAA hospitals may suffer loss of
patient trust and damage of reputation. Upholding high levels of security is important as it
restricts access of information to authorized persons. Also, high level of security enhances a
quick response in case of suspicion that there is a breach. It is important to keep breach response
plan updated so that whenever there is any form of breach the employees can know the point to
patients. In fact, Patton-Fuller community hospital is pursuing another information system that is
PATTON-FULLER COMMUNITY HOSPITAL 4
aimed at bringing more satisfying experience (Jaen, 2011). This system is also going to maintain
a higher level of confidentiality regarding patient information and check patients periodically for
security reasons. From a critical point of perception, it is worth mentioning that enhanced
References
and Health Care System Transformation. The Annals of Family Medicine, 9(5), 388-389.
http://dx.doi.org/10.1370/afm.1307
Ross, J. (2014). How to Protect Patient Data. Iapp.org. Retrieved 11 December 2016, from
https://iapp.org/news/a/how-to-protect-patient-data/
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