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THE AGA KHAN HOSPITAL Mombasa

CANDIDATE ASSESSMENT INTERVIEW SHEET FOR THE POSITION OF CATERING MANAGER

CANDIDATES NAME: _____________________________________________________________________________________________

POSITION INTERVIEWED:
__________________________________________________________________________________________

DATE OF INTERVIEW: _____________________________________________________________________________________________

ASSESSMENT CRITERIA
Review the candidate presentation, background, training and experience tick and give comments on
the part A, B and C below

PART A: Back Ground and Knowledge of the Institution:


NB: -Rate on the main area of focus where 5 is the highest and 1 is the lowest
Criteria 5 4 3 2 1 Write Comments
BACKGROUND

1. Tell us about yourself


LEADERSHIP & COMPETENCE
2. What is the importance of Leadership in an
organisation
3. How do you measure your own
effectiveness?
4. How do you deal with difficult
customers/clients?
PERSONAL APTITUDE & VISION

5. What are your strengths? Give at least three

6. What are your weaknesses? Give at least


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two
7. What is the importance of emotional
intelligence in todays management and
leadership approaches? Give examples
NB:-Rate on the main area of focus where 5 is the highest and 1 is the lowest
INTERPERSONAL SKILLS 1 2 3 4 5 Write Comments
8. How do you deal with a colleague or
employee who is very difficult and always
undermines your work or speaks negatively
most of the time?
9. What do you understand by the term
Cultural Intelligence
CULTURE & CHANGE
10. How would you describe and achieve
Integrity?
11. How deal with conflict of interest as an
employee?
12. Describe 4 values that are important to you
in the workplace?
GENERAL KNOWLEDGE
13. What is the Vision of AKHS Mombasa?
14. What is the Mission of AKHS Mombasa?
15. Name any Core Values of AKHS Mombasa
Total Score Part A
Part B: -Technical Knowledge: Score on each question

NB: -Rate on the main area of focus where 5 is the highest and 1 is the lowest
Interview Focus 5 4 3 2 1 Write Comments
1. Your key responsibility will be to provide
leadership and oversee the smooth running of the
department.
How will you achieve this?
2. Your leadership to develop and monitor
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catering department objectives in line with the
overall hospital objectives is very key. How will
you achieve this?
3. What challenges do you anticipate to
encounter in this position and how will you handle
them?

NB: -Rate on the main area of focus where 5 is the highest and 1 is the lowest
Interview Focus 5 4 3 2 1 Write Comments

4. State your major achievements in your last two


jobs which you are really proud of?
5. How would ensure that there is accountability
for all kitchen items, equipments such as
crockery, food?

6. How would you maintain a motivated and


productive workforce (kitchen team) taking into
account that most of them are unionized staff?
7. What key roles would play in the departments
concerning quality initiatives programs such as
HACCP and ISO?
8. As a chef how creative and innovative are you?
How can you use this to your advantage as a
Catering Manager?

9. How would you ensure that a high standard of


personal hygiene and hygienic catering practices
are maintained at all times? (Infection control)
10. Working in a hospital calls for synergy and
team work. How will you achieve this?

Share with us a rewarding team experience.

11. How important is customer satisfaction to


you? How do you achieve this in a hospital set up?

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12. Preparation of the departmental budget and
costing of the menu will be under your docket.
What is your experience in this and how will you
ensure that this is done in a cost efficient manner.

Total Score Part B

Part C: -Write a short remark on the following: -


Criteria Write Comments

Strengths of the candidate

Weakness of the candidate

Candidates availability

Candidates questions or issues

Current salary

New salary expectations

From the interview please write down the Action-Tick one


Candidates: - Offer job

Immediate goals Shortlist for other interviews

Mid-term (5 years) Place on reserve list

Long-term (10 years) Reject

Kindly give the overall assessment Total score & ranking


Poor
Satisfactory
Good Page 4 of 5
Excellent
COMPLETED BY: _________________________________DESIGNATION: -________________________________

SIGNATURE: -_____________________________________DATE: -_______________________________________

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