LAURA M.

CARSWELL
North Georgia, GA lauracarswell2016@gmail.com 770-601-8618 LinkedIn

FOUNDER, HR BUSINESS PARTNER WITH EXPERTISE IN TALENT ACQUISITION

Competent and dynamic executive with extensive experience leading organizational operations, recruitment, and talent
development within multiple industries. Talent for analyzing organizational processes and creating solutions for ineffective
policies and procedures. Strategic leader with proven success in developing training programs that optimize talent potential and
ensure organizational success.

Team Leadership:
Poised, driven, and organized
leader and contributor. Extensive
experience in directing the
workflow within dynamic
environments involving heavy
staff changeover. Proven track
record of increasing productivity
through aligning organizational
objectives with talent resources.
AREAS OF EXPERTISE
Training Programs:
Diverse background in manufacturing,
human resources management,
industrials, management consulting, and
reorganizations. Capacity to translate
experience from one field to another to
address training needs. Demonstrated
success in developing effective training
programs that decrease training time
period and maximize staff performance.
Process Improvements: Additional Strengths:
Exceptional ability to Technologically savvy
analyze business and with the ability to quickly
operational processes to learn, master, and apply
identify weak areas. Talent new software systems to
for creating continuous boost productivity. Gift for
improvement plans through partnering with senior
leveraging expertise in Six management teams to
Sigma and technical improve operations.
industry knowledge.

PROFESSIONAL EXPERIENCE
FOUNDER | HR Business Partner 1997 to 2016
FlexStaff Services Inc. | Athens, GA
Provided leadership and maintained accountability for the overall operational and fiscal integrity of the organization. Led the organization
toward achievement of established goals and directed reviews and adjustment of business plans and strategy in view of resources, needs,
opportunities, and unforeseen factors. Managed the recruitment and development of all employees to help further the mission and goals of
FlexStaff Services. Maintained positive and proactive relationships with a wide range of community partners and organizations that
supported in advancing emerging strategies and creating new initiatives.
Key Contributions:
Produced over 7,000 welders by establishing the Employers Training Center (ETC) Welding School designed to train and retain mig
welders for Thrall Car Manufacturing Company (TCMC)
Drastically decreased amount of time to train mig welders from 2 years to 2 weeks by developing and executing the Welding School
concept
Successfully managed 37 internal fulltime employees and a diverse, contingent workforce of 1,847 temporary/contract employees
Slashed Weyerhaeuser contingent staffing by 60% from 144 temps to 57 temps by leveraging 5S lean management principles to
streamline operations and eliminate redundancies
Drove sales and marketing as sole sales force for my company. Total company profits for 19 plus years exceeds the $100M in a
small company environment. ROI averaged 29% and retained Fortune 100 corporations such as Toyota, Mitsubishi, Weyerhaeuser
and Coca Cola
Top Woman-owned and Diversified Business owner for small businesses for years 2005 2008 DiversityBusiness.com.
Related Skills:
HR Regulatory Compliance Lean Management Process Improvements
Human Resources Management Training Program Development Team Leadership
Talent Development Recruitment Vendor Management
FOUNDER | Business Coach & Talent Strategist 2014 to Present
People Works! | Athens, GA
Deliver business coaching services through peer advisory boards, private coaching sessions, and consulting to small and medium-sized
businesses. Partner with business owners to identify and resolve business challenges and issues. Deliver consulting in all aspects of
running a successful small business including business development, team management, operations and efficiency, succession planning,
business valuation, communication and persuasion skills, and marketing. Develop comprehensive systems and tools that target businesses
pain points and allow for seamless implementations for the business owner.
Key Contributions:
Successfully founded business coaching/consulting company to leverage expertise in Six Sigma to bolster companies in the
manufacturing industry
Improve business operations by evaluating operational processes and identifying areas for improvement to design and implement
5S plans that optimize productivity
Lead the execution of comprehensive continuous improvement plans that incorporate timelines which indicate when to adjust
strategies to produce the desired results by the targeted time
Increase clients profit margins through creating and providing the tools and resources necessary to maintain operational
improvements as well as measure and monitor cost savings
Related Skills:
Mentoring/Coaching Process Analysis Policy Development
Training/Consulting Project Management Change Management
Six Sigma Continuous Process Improvements Succession Planning

EDUCATION
GEORGIA STATE UNIVERSITY, Atlanta, Georgia
Bachelor of Business Administration in Marketing; Minor in Psychology

CERTIFICATIONS
Society for Human Resources Management (SHRM) Member since 2010

University of Georgia
SHERPA EXECUTIVE BUSINESS COACH 2016
Grant Writing (2013) | TESOL Language (2013) | TESOL Accent Reduction (2014)
Google Analytics (2014)
Disney Institute
Executive Leadership & Management Proficiency (2014)
North Georgia Technical College
Master Black Belt Six Sigma (Anticipated 2017)
Black Belt Six Sigma (2013)