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TECHNICAL
DEPARTMENT
INTEGRATION GUIDE
INGENICO 9500
MICROLOG AS - 2012
TECHNICAL
DEPARTMENT
The scope of this document is to assist 3rd party integrators when dealing with Ingenico product i9530
and i9550. It offers all information needed for a successful integration of i9500 products into
unattended vending devices.
Updates table
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Table of contents
1 GENERAL .............................................................................................................5
1.2 Modularity..........................................................................................................6
1.2.1 Diagram of i9500 connectivity and communications .....................................6
1.2.2 Example of integration ..................................................................................7
3 ASSEMBLY.........................................................................................................27
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6 CERTIFICATIONS...............................................................................................44
9 APPENDIX ..........................................................................................................49
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1 GENERAL
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1.2 MODULARITY
The i9500 solution for unattended payment applications (indoor and outdoor) consists on two modules:
the i9530 (PINpad) that integrates keyboard and display and the i9550 (card reader). The product is
available either as a solution or as individual components.
Note: The i9500 has been designed to suit many different unattended payment opportunities with
differing printing requirements. As such, no specific printer is offered with the Ingenico i9500.
The i9530 and i9550 are the next generation products designed to give a wider and improved
functionality offered by the previous i9430 and i9450 payment terminals.
(Option)
Ethernet
USB
Standard
Power supply Keypad/ Communication
display 2 x RS232
12VDC Options
1.5A i9530 (Option)
PSTN (V34)
or
SCR port GSM / GPRS
Main Power
supply
PINPAD port
Card Reader
I9550 RS232
The basic configuration is finished with one of the following communication options: Ethernet, GPRS
or PSTN.
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Memory:
o 8 Mb SDRAM and 8 Mb Flash
(present version i9530).
Multi Media Card supported.
Processor : HSC v.3
Platform : UNICAPT 32
Keys : 15 polymer keys
128 x 64 graphic display
Network connectivity:
o Ethernet on request.
o PSTN (V34) or GSM/GPRS on
request
o USB
o 2x RS232
o MultiDropBus available on request
Front view
Rear view
USB
Details
UDRS
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UDRS
COM port
Bezel
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1.4 CABLES
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Designed specifically for the i9530 it is mandatory to assemble it to keep the PCI PED v1.3
certification. This part (BOX425106A) is provided with the i9530.
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Note: As shown, this cable is provided with internal short-circuit between GND and LOADSW signal.
Use only for load software purposes.
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The i9530 (PIN pad unit) is designed to be powered by the power supply ALI0091 (12VDC /
2.6A), through the PWR connector.
The i9550 Reader powering input is provided through the interconnection line from SCR port of
i9530 (PIN pad) and to the PINPAD port of Reader. No other additional source is needed.
Main Power
supply
Power supply PIN pad
100-240VAC 12VDC i9530
50/60Hz 2.6A
SCR port
PINPAD port
Card Reader
I9550
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2.2 CONNECTIVITY
2.2.1 Interconnectivity between the PIN PAD and the SCR
Connection between the i9530 (PIN-pad) and i9550 (Manual hybrid card reader)
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When the unit is configured with Ethernet support, the connector ETH/V34 will be provided
with an RJ-45 connector. By other hand, PSTN (V34) configuration means this connection is going to
be provided with a RJ-11 connector.
Notes 1: Pay special attention when requesting the unit since the same physical port is used for
both configurations.
Note 2: Pay special attention when requesting the unit since the same internal socket and space
is used for the ITI PSTN (V34) module and the ITI GPRS module. The PSTN (V34) option is not
compatible with the GPRS option.
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2.2.4 GPRS
When the PIN pad unit is provided with GPRS functionality (configuration upon request), the
external antenna is provided with the unit.
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Note: Pay special attention when requesting the unit since the same internal socket and space is
used for the ITI PSTN (V34) module and the ITIGPRS module. The GPRS option is not compatible
with the PSTN (V34) option.
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3) Slide down the metal shutter and put the SAMs (see pictures)
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3 ASSEMBLY
Note: It is required the use of ESD-protective clothing while handling these devices.
1) Ensure that you have enough free space for installation, operational and maintenance needs.
2) Be aware of the safety regulations.
3) Carefully consider the general and local payment security requirements and any impact they
may have on the kiosk
4) Carefully consider the ergonomic aspects and also the local acts or recommendations
concerning disabled and visually impaired people.
5) See environmental specification and especially in case of very cold weather, take steps to
ensure that the internal temperature is at least -5 C.
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1 4
3 2
I9550 preparation
With the 4x M6 studs
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M3/M6 adaptor
Outer sleeve
Slotted spacer
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1) Put the i9550 card reader gasket on the studs in the inside front face. The gasket used for the
i9550 is the DIV304252A (Description of this gasket is in appendix).
Image 1
Image 2
4) Screw the hex spacer of the adapter onto the M6 stud as shown in image 3 until tight.
Image 3
5) Now place the outer sleeve of the adapter over the hex spacer.
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6) Place the cover spacer on the top of the hex pillar/ outer sleeve to complete the adaptor
assembly as illustrated in image 4.
Image 4
7) Position the open removal sensor over the top of the adapter.
8) Fit the M3 screw (supplied with the adapter) and tighten using a torque screwdriver to a torque
setting of 25 Ncm as shown in image 5.
Image 5
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Image 6
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IP testing of the card reader has demonstrated that small amounts of water do enter the device but do
not affect the performance of the card reader. The small amounts of water drain through the slots in the
mechanical housing. Therefore card reader positioning and drainage slots located below the card
reader should be considered in external positions.
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2 6
3 5
I9530 preparation 4
With the 6 x 15mm M3 studs
1) Prepare the cut out to the kiosk to the dimensions detailed in the diagram below (all
dimensions are in millimetres)
2) Weld the 6 studs. (five 15 mm and one 25mm M3 threaded studs are required)
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1) First, position the privacy shield in the desired orientation and position on the outside face of
the kiosk.
2) Now using six M3x12 screws insert the mounting screws from inside the kiosk chassis and
screw into the threaded inserts of the privacy shield to secure the privacy shield to the chassis.
Remark: in case of the i9530 is installed without the shield, remove the i9530, remove the gasket, drill
the holes and install the privacy shield. Afterwards, follow the mounting instructions.
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Image1
6) Close over the top housing of the removal sensor assembly as shown in image below.
Image2
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7) Now tighten the remaining 5x M3 nuts (not supplied) using a nut spinner to a torque of 25
Ncm. The pin-pad will then be completely fixed on the front face.
Dimensions of i9530
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Thermal Shock:
Degradation:
Vandal resistant.
Impact resistant.
Certified anti-tamper and attack resistant.
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o Keyboard
1.000.000 key strokes
Keytop legends ensure resistance to wear
o Reader
500.000 card insertions
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5 CLEANING INSTRUCTIONS
The external front face of the PINpad should be carefully cleaned in a regular basis.
The goal is to keep the display and the keyboard free of dirt and solvents.
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6 CERTIFICATIONS
Security:
Remark: This device is certified at product level, but other certifications that may be needed must be
done locally.
Product safety:
IEC 950
ETL-UL1950
CETL-C22.2 NO.950
GS-DIN EN 60950
EMC testing:
EN 50082-1 3 V/m
EN 55011
IP 65 For i9530
IP 34 For i9550
BS EN 60068-2-75 20 J
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7 RESPONSIBILITY LIMITS
7.1 RESPONSIBILITIES
Ingenico declines any responsibility if the instructions and recommendations supplied in the present
document are not followed.
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The reliable performance of the I9500 is dependant on the correct torque setting of the removal
detection circuit. The M3 screws and nuts must be set to a torque of 25 Ncm. Under-tightening or
Over-tightening them may result in the removal detection alarm being triggered.
In the event the removal detection alarm is triggered, a code reset is required. The default code is
12345678. This can be set to a different password at the code entry screen as shown below.
Note: It is strongly recommended to change this password in the installation to avoid the use of the
default one in the field.
REMOVAL ALARM ON
In case the removal sensor is over or under-tighten, the removal alarm will be triggered, showing on
pinpad display the alarm and resetting the unit and showing the following display.
PINPAD Alarm
Code:
Note: Even the unit is not powered on, the removal will activate the alarm if torque is not properly set.
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In that case, the alarm will be active until the removal is restored and the alarm reset from the pinpad
interface.
ALARM RESET
To reset the alarm, fisrt screw the removal at a proper torque (25Nm).
Insert the security code to restart and unlock the unit (the default code set by manufacturer is
12345678)
PINPAD Alarm
Code: ********
Resetting alarm
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CHANGING CODE
The code can be modified by keeping pressed the Enter key when resetting the alarm.
** Please ensure that you carefully record the new code number if you have changed from the default
code. Failure entering the correct code will cause the need to return the unit to INGENICO in order to
reset the device.
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9 APPENDIX