Vous êtes sur la page 1sur 49

Type: Integration Guide Page: 1 / 49

Title : i9500 Version: 1.4


Date: 22/04/2008

TECHNICAL
DEPARTMENT

INTEGRATION GUIDE

INGENICO 9500

MICROLOG AS - 2012

Ingenico proprietary. All rights reserved.


Type: Integration Guide Page: 2 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

The scope of this document is to assist 3rd party integrators when dealing with Ingenico product i9530
and i9550. It offers all information needed for a successful integration of i9500 products into
unattended vending devices.

Updates table

Version Date Nature of modifications Author Visa


0.0 20/12/2007 First Draft S.Farrs

0.1 16/01/2008 Draft. General changes S.Farrs

0.2 23/01/2008 Draft. GPRS, Removal, S.Farrs


Groundig & product life

1.0 01/02/2008 First release S.Farrs J. Martinez

1.1 23/05/2008 Updates on : S.Farrs J. Martinez


Bezel AFAS
Removal alarm

1.2 14/11/2008 Update drawings and text P.Mogas

1.3 03/04/2009 Correct page 36 (length of C.Melero P.Mogas


stud), change to new logo

1.4 22/4/2009 Correct mistakes C.Melero P.Mogas

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 3 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

Table of contents

1 GENERAL .............................................................................................................5

1.1 Definition of acronyms .....................................................................................5

1.2 Modularity..........................................................................................................6
1.2.1 Diagram of i9500 connectivity and communications .....................................6
1.2.2 Example of integration ..................................................................................7

1.3 Description of modules ....................................................................................8


1.3.1 i9530: Integrated PINpad with LCD module..................................................8
1.3.2 i9550: Manual hybrid card reader .................................................................9

1.4 Cables ..............................................................................................................10


1.4.1 Pinpad-to-reader link cable (RJ11 cable)....................................................10
1.4.2 Ethernet cable.............................................................................................10

1.5 Privacy Shield .................................................................................................11

1.6 Optional components .....................................................................................12


1.6.1 Power supply ..............................................................................................12
1.6.2 PC linking cable ..........................................................................................13
1.6.3 Powered cable ............................................................................................14
1.6.4 Powered loading cable ...............................................................................15
1.6.5 Certificate injection cable ............................................................................17
1.6.6 Frontplate adaptor ......................................................................................18

2 POWERING, INTERCONNECTION AND FITTING THE SAM AND MMC


DEVICES...................................................................................................................21

2.1 Powering the units..........................................................................................21

2.2 Connectivity ....................................................................................................22


2.2.1 Interconnectivity between the PIN PAD and the SCR.................................22
2.2.2 PIN PAD connection ports ..........................................................................22
2.2.3 ETHERNET / PSTN (V34) ..........................................................................23
2.2.4 GPRS..........................................................................................................24

2.3 Installation of the SAMs AND MMC...............................................................26

3 ASSEMBLY.........................................................................................................27

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 4 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

3.1 General installation recommendations.........................................................27

3.2 Assembly procedure for i9550 manual hybrid card reader.........................28


3.2.1 Kiosk/ UPT Preparation ..............................................................................28
3.2.2 Installing the Reader i9550 .........................................................................30
3.2.3 Kiosk design constraint water ingress......................................................35

3.3 Assembly procedure for i9530 Integrated PINpad .......................................36


3.3.1 Kiosk/ UPT Preparation ..............................................................................36
3.3.2 Installation of the privacy shield ..................................................................38
3.3.3 Installation of the i9530 PIN-pad.................................................................39

4 TECHNICAL AND ENVIRONMENTAL SPECIFICATIONS ................................41

4.1 Electrical consumptions ................................................................................41

4.2 Temperature and humidity.............................................................................41

4.3 Environmental specification continued ........................................................41

4.4 Operating life...................................................................................................42

5 CLEANING INSTRUCTIONS ..............................................................................43

6 CERTIFICATIONS...............................................................................................44

7 RESPONSIBILITY LIMITS ..................................................................................45

7.1 Responsibilities ..............................................................................................45

7.2 Security certifications and approvals ...........................................................45


7.2.1 Validity of the security approvals ................................................................45
7.2.2 Privacy shield..............................................................................................45

8 REMOVAL DETECTION ALARM SCREEN SHOTS ..........................................46

9 APPENDIX ..........................................................................................................49

9.1 Gasket used for i9550.....................................................................................49


9.1.1 DIV304252A drawing ..................................................................................49

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 5 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

1 GENERAL

1.1 DEFINITION OF ACRONYMS

EMC Electro Magnetic Compatibility


EMV Europay, Mastercard, Visa
EPP Encryption PINpad
GND Ground
GPRS General Packet Radio Service
GSM Global System for Mobile communications
HSC High Security Core
LCD Liquid Crystal Display
OPT Outdoor Payment Terminal
PED PIN Entry Device
PIN Personal Identification Number
PSTN Public Switched Telephone Network
RAM Random Access Memory
RS232 Recommended Standard 232. A standard for serial binary communications
SCR Smart Card Reader
Secure Access Module the chips storing the electronic cash register in a stored value
SAM
scheme such as Moneo, Proton or VISA Cash.
Universal Device Removal Sensor, the removal detection mechanism supplied by
UDRS
Storm and fitted to the card reader and keypad
UPT Unattended Payment Terminal
UNICAPT INGENICO platform
USB Universal Serial Bus

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 6 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

1.2 MODULARITY
The i9500 solution for unattended payment applications (indoor and outdoor) consists on two modules:
the i9530 (PINpad) that integrates keyboard and display and the i9550 (card reader). The product is
available either as a solution or as individual components.

Note: The i9500 has been designed to suit many different unattended payment opportunities with
differing printing requirements. As such, no specific printer is offered with the Ingenico i9500.

The i9530 and i9550 are the next generation products designed to give a wider and improved
functionality offered by the previous i9430 and i9450 payment terminals.

1.2.1 Diagram of i9500 connectivity and communications

(Option)
Ethernet

USB
Standard
Power supply Keypad/ Communication
display 2 x RS232
12VDC Options
1.5A i9530 (Option)
PSTN (V34)
or
SCR port GSM / GPRS
Main Power
supply
PINPAD port

Card Reader
I9550 RS232

The basic configuration is finished with one of the following communication options: Ethernet, GPRS
or PSTN.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 7 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

1.2.2 Example of integration

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 8 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

1.3 DESCRIPTION OF MODULES

1.3.1 i9530: Integrated PINpad with LCD module

Integrated PINpad (i9530)

Memory:
o 8 Mb SDRAM and 8 Mb Flash
(present version i9530).
Multi Media Card supported.
Processor : HSC v.3
Platform : UNICAPT 32
Keys : 15 polymer keys
128 x 64 graphic display
Network connectivity:
o Ethernet on request.
o PSTN (V34) or GSM/GPRS on
request
o USB
o 2x RS232
o MultiDropBus available on request

Front view

Rear view

USB

Details

Power COM2 COM3 SCR ETH/V34


Supply Reader

UDRS

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 9 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

1.3.2 i9550: Manual hybrid card reader

UDRS

Supply input + Pinpad port

COM port

Bezel

Processor : HSC v.3


Platform: Unicapt32 including EMV 4.0 level 1 & 2
Card interface : EMV level 1 and ISO 7816 (read & write)
T=0, T=1 and Synchronous cards
Magnetic stripe: ISO 1 /2 /3 (read only)

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 10 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

1.4 CABLES

1.4.1 Pinpad-to-reader link cable (RJ11 cable)


The interconnection between the i9530 and the i9550 is provided by an RS232 communication cable
CAB425301A. This cable is provided with the i9550.

Pin out for the link cable CAB425301A is shown below:

1.4.2 Ethernet cable


To connect the i9530 to the Ethernet network, an Ethernet cable is required. A standard Ethernet cable
can be used for this connection.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 11 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

1.5 PRIVACY SHIELD

Designed specifically for the i9530 it is mandatory to assemble it to keep the PCI PED v1.3
certification. This part (BOX425106A) is provided with the i9530.

Front view Rear view

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 12 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

1.6 OPTIONAL COMPONENTS


1.6.1 Power supply
The Ingenico reference for the European power supply is ALI0091.
Input: Mains voltage supply ranging from 100V to 240V
Maximum current of 0.8A
Working frequency range between 47Hz and 63Hz
Output: Regulated DC voltage 12V 2.6A

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 13 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

1.6.2 PC linking cable


This cable (CAB325303A) is used for the interconnection between PIN-pad or Reader and PC through
a RS232 serial port.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 14 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

1.6.3 Powered cable


The Ingenico reference for this cable is CAB325704B.
This cable (CAB325704B) is used for the interconnection between the Reader or the PIN-pad and a
PC. Power can be supplied through this cable. If it is used to communicate the PINpad the power can
be provided through this cable or through the DC plug of the i9530 but not through both.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 15 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

1.6.4 Powered loading cable


The Ingenico reference for this cable is CAB325302C.
This cable (CAB325302C) is used for the interconnection between the Reader or the PIN-pad and a
PC to download software. Power supply can be provided through this cable. To download software to
the PINpad the power can be provided through this cable or through the DC plug of the i9530 but not
through both. This cable must be only used to load software as it is provided with the pin connected to
the LOADSW signal short-circuited to GND.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 16 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

Note: As shown, this cable is provided with internal short-circuit between GND and LOADSW signal.
Use only for load software purposes.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 17 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

1.6.5 Certificate injection cable


The Ingenico reference for this cable is CAB425822A.
This cable is used to inject the IngeTrust certificates into both devices. It has the pin connected to the
LOADSW signal connected to GND so it puts the devices in ROM download mode.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 18 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

1.6.6 Frontplate adaptor


Designed for adapting the front face cut out from i9430 to i9530. The drawing of this part
(DIV325108B) is available on request.

Rear view Front view

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 19 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 20 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 21 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

2 POWERING, INTERCONNECTION AND FITTING THE


SAM AND MMC DEVICES

2.1 POWERING THE UNITS

The i9530 (PIN pad unit) is designed to be powered by the power supply ALI0091 (12VDC /
2.6A), through the PWR connector.

The i9550 Reader powering input is provided through the interconnection line from SCR port of
i9530 (PIN pad) and to the PINPAD port of Reader. No other additional source is needed.

Grounding is a must on both units when mounting in a kiosk.

Note: It is required to use ESD-protective clothing while handling these units.

Main Power
supply
Power supply PIN pad
100-240VAC 12VDC i9530
50/60Hz 2.6A

SCR port

PINPAD port

Card Reader
I9550

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 22 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

2.2 CONNECTIVITY
2.2.1 Interconnectivity between the PIN PAD and the SCR
Connection between the i9530 (PIN-pad) and i9550 (Manual hybrid card reader)

2.2.2 PIN PAD connection ports


Type of
Name of connector Type of link Description of link
connector
PIN-pad Serial link Connects the i9530 to the i9550 RJ11
COM 2 Serial link RS 232 RJ11
COM 3 Serial link RS 232 RJ11

Ethernet link / Connects the i9530 to the Ethernet network / RJ45 /


Eth / PSTN (V34)
Serial link Connects the i9530 to a PSTN network RJ11

USB Serial link USB B-Plug


SMA
Antenna Radio link GPRS antenna
Female

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 23 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

2.2.3 ETHERNET / PSTN (V34)


The PIN pad unit can be configured with connectivity to Ethernet or PSTN networks, upon
request.

When the unit is configured with Ethernet support, the connector ETH/V34 will be provided
with an RJ-45 connector. By other hand, PSTN (V34) configuration means this connection is going to
be provided with a RJ-11 connector.

ETHERNET version PSTN (V34) version

Notes 1: Pay special attention when requesting the unit since the same physical port is used for
both configurations.

Note 2: Pay special attention when requesting the unit since the same internal socket and space
is used for the ITI PSTN (V34) module and the ITI GPRS module. The PSTN (V34) option is not
compatible with the GPRS option.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 24 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

2.2.4 GPRS
When the PIN pad unit is provided with GPRS functionality (configuration upon request), the
external antenna is provided with the unit.

In that case, the SIM used for GSM functionality is assigned to


SIM1 of the PINpad.

Product Features GPRS packet Data features

- Dual Band GSM / GPRS module (900 / - GPRS Class : up to 10


1800 MHz) or 800/1900 Band - Support of PBCCH / PCCCH
- Class 4 (2W @ 900 MHz) - Coding schemes: CS1 to CS4
- Class 1 (1W @ 1800 MHz)

GSM Circuit Data/Fax Features Other Features

- Data asynchronous, transparent up to 14.4 kbps. - ME + SIM phone book management


- Data asynchronous with MNP2, V.42bis. - Fixed Dialing Number
- Automatic fax group 3 (Class 1 and Class 2) - SIM Toolkit Class 2
- Real Time Clock
- Alarm management

Short Messages Services features (GSM or


GPRS mode)

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 25 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

Note: Pay special attention when requesting the unit since the same internal socket and space is
used for the ITI PSTN (V34) module and the ITIGPRS module. The GPRS option is not compatible
with the PSTN (V34) option.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 26 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

2.3 INSTALLATION OF THE SAMS AND MMC

1) Disconnect the i9530 from the main power supply.


2) Open the SAMs cover untighting the screw.

3) Slide down the metal shutter and put the SAMs (see pictures)

4) Replace the back cover and secure.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 27 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

3 ASSEMBLY
Note: It is required the use of ESD-protective clothing while handling these devices.

3.1 GENERAL INSTALLATION RECOMMENDATIONS

1) Ensure that you have enough free space for installation, operational and maintenance needs.
2) Be aware of the safety regulations.
3) Carefully consider the general and local payment security requirements and any impact they
may have on the kiosk
4) Carefully consider the ergonomic aspects and also the local acts or recommendations
concerning disabled and visually impaired people.
5) See environmental specification and especially in case of very cold weather, take steps to
ensure that the internal temperature is at least -5 C.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 28 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

3.2 ASSEMBLY PROCEDURE FOR I9550 MANUAL


HYBRID CARD READER

3.2.1 Kiosk/ UPT Preparation


1) The i9550 requires a cut out to the kiosk to the dimensions detailed in the diagram below (all
dimensions are in millimetres).
2) Weld the 4 studs. (four 12 mm M6 threaded studs are required)

Rear view of kiosk front face in which the i9550 is installed.

1 4

3 2

I9550 preparation
With the 4x M6 studs

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 29 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

Diagram of the cut-out for the i9550

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 30 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

3.2.2 Installing the Reader i9550


The i9550 includes a security removal sensor (UDRS) that should be handled carefully during the
installation procedure to ensure reliable operation in the field. A M6/M3 adaptor (see pictures) is
supplied and should be used to allow the UDRS to be connected to the M6 stud.

M3/M6 adaptor

Outer sleeve

Slotted spacer

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 31 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

1) Put the i9550 card reader gasket on the studs in the inside front face. The gasket used for the
i9550 is the DIV304252A (Description of this gasket is in appendix).

Image 1

2) Put the i9550 over the studs.


3) Tight the three closers DIV425334B (see image 2).

Image 2

4) Screw the hex spacer of the adapter onto the M6 stud as shown in image 3 until tight.

Image 3

5) Now place the outer sleeve of the adapter over the hex spacer.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 32 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

6) Place the cover spacer on the top of the hex pillar/ outer sleeve to complete the adaptor
assembly as illustrated in image 4.

Image 4

7) Position the open removal sensor over the top of the adapter.
8) Fit the M3 screw (supplied with the adapter) and tighten using a torque screwdriver to a torque
setting of 25 Ncm as shown in image 5.

Image 5

9) Close the cover of the removal sensor as shown in image 6.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 33 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

Image 6

10) Include a grounding protection if not available on the M6 studs.


11) Tighten the other M6 closers to firmly secure the card reader to the chassis.

Dimensions of the i9550

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 34 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 35 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

3.2.3 Kiosk design constraint water ingress


The i9550 card reader has an IP rating of x4. This means that the device is protected against liquid
sprays from all directions - limited ingress permitted. Water ingress is possible due to the card slot. As
a result the card reader should not be positioned directly above sensitive electrical equipment if water
ingress is a possibility.

IP testing of the card reader has demonstrated that small amounts of water do enter the device but do
not affect the performance of the card reader. The small amounts of water drain through the slots in the
mechanical housing. Therefore card reader positioning and drainage slots located below the card
reader should be considered in external positions.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 36 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

3.3 ASSEMBLY PROCEDURE FOR I9530 INTEGRATED


PINPAD

3.3.1 Kiosk/ UPT Preparation


Inside view of the kiosk front face in which is installed the i9530

2 6

3 5

I9530 preparation 4
With the 6 x 15mm M3 studs

(except the stud number 4


that should be 25 mm)

1) Prepare the cut out to the kiosk to the dimensions detailed in the diagram below (all
dimensions are in millimetres)

2) Weld the 6 studs. (five 15 mm and one 25mm M3 threaded studs are required)

3) Drill the holes to fix the privacy shield.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 37 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

Diagram of cut-out for the i9530

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 38 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

3.3.2 Installation of the privacy shield


Important: The privacy shield must be installed before the i9530 Integrated PINpad

1) First, position the privacy shield in the desired orientation and position on the outside face of
the kiosk.
2) Now using six M3x12 screws insert the mounting screws from inside the kiosk chassis and
screw into the threaded inserts of the privacy shield to secure the privacy shield to the chassis.

Privacy shield cut-out:

Remark: in case of the i9530 is installed without the shield, remove the i9530, remove the gasket, drill
the holes and install the privacy shield. Afterwards, follow the mounting instructions.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 39 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

3.3.3 Installation of the i9530 PIN-pad


1) Position the gasket on the studs in the inside front face of the kiosk.

2) Position the i9530 over the 6 x M3 studs.


3) Position the security removal sensor over one of the M3 studs if equipped.
4) Insert and secure grounding connection to one of these remaining 5 x M3 studs.
5) Secure the removal sensor with an M3 nut (not supplied) tightened to 25 Ncm.

Image1
6) Close over the top housing of the removal sensor assembly as shown in image below.

Image2

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 40 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

7) Now tighten the remaining 5x M3 nuts (not supplied) using a nut spinner to a torque of 25
Ncm. The pin-pad will then be completely fixed on the front face.

Dimensions of i9530

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 41 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

4 TECHNICAL AND ENVIRONMENTAL SPECIFICATIONS

4.1 ELECTRICAL CONSUMPTIONS


Average consumptions:
o I9530 Pin-pad < 300 mA
o I9550 Reader < 150 mA

Maximum average external supply current:


o I9530 Pin-pad < 1A
o I9550 Reader < 0,5 A

Maximum consumption in stand by mode:


o I9530 Pin-pad < 75 mA (Ethernet configuration)
o I9550 Reader < 15 mA

Note: All these values measured at 12 VDC input.

4.2 TEMPERATURE AND HUMIDITY


Operating conditions (i9530 and i9550):

Relative humidity: 5% - 95%. No condensing.


External temperature range: -25 C to 65 C.
Internal temperature: minimum -5 C

Storage conditions (i9530 and i9550):

Relative humidity: 5% - 95%. No condensing.


External temperature range: -20 C to 70 C.

Thermal Shock:

-20 C to 70 C transfer time 30s. (Ingenico process)

4.3 ENVIRONMENTAL SPECIFICATION CONTINUED


Natural events:
Water and dust resistant (i9530).
Resistant against wind-blown (i9550).
Petrol resistant (For the keypad and bezel of the i9530 and bezel part of the i9550).

Degradation:
Vandal resistant.
Impact resistant.
Certified anti-tamper and attack resistant.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 42 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

4.4 OPERATING LIFE

Minimum operating life of 5 years.

o Keyboard
1.000.000 key strokes
Keytop legends ensure resistance to wear

o Reader
500.000 card insertions

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 43 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

5 CLEANING INSTRUCTIONS
The external front face of the PINpad should be carefully cleaned in a regular basis.
The goal is to keep the display and the keyboard free of dirt and solvents.

- A soft non-abrasive detergent can be used if necessary.


- Avoid the use of solvents and abrasive methods or materials.
- Avoid also the use of pressurized liquids.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 44 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

6 CERTIFICATIONS
Security:

PCI PED v1.3 (on-line and off-line)

Remark: This device is certified at product level, but other certifications that may be needed must be
done locally.

Product safety:

Standard Levels Comments


UL1950/CSA C22.2 No. 950 Including A1, A2, A3, A4, A11

IEC 950

ETL-UL1950

CETL-C22.2 NO.950

GS-DIN EN 60950

EMC testing:

Standard Levels Comments

FCC Part 15 Class B

EN 55022 / EN55024 Class B

EN 50082-1 3 V/m

EN 55011

Natural events and degradation:

Standard Levels Comments

IP 65 For i9530

IP 34 For i9550

MIL-STD 810E 500.2 Proc II

BS EN 60068-2-75 20 J

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 45 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

7 RESPONSIBILITY LIMITS

7.1 RESPONSIBILITIES
Ingenico declines any responsibility if the instructions and recommendations supplied in the present
document are not followed.

7.2 SECURITY CERTIFICATIONS AND APPROVALS

7.2.1 Validity of the security approvals


The PCI PED v1.3 approval is valid if the following modules and recommendations are implemented:
i9530 and i9550
privacy shield
recommendations given in this manual

7.2.2 Privacy shield


In the case of the Privacy Shield is not used, a solution must be found in order to meet the security
requirements, and the security approvals must be re-obtained, Ingenico certification becomes obsolete.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 46 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

8 REMOVAL DETECTION ALARM SCREEN SHOTS

The reliable performance of the I9500 is dependant on the correct torque setting of the removal
detection circuit. The M3 screws and nuts must be set to a torque of 25 Ncm. Under-tightening or
Over-tightening them may result in the removal detection alarm being triggered.

In the event the removal detection alarm is triggered, a code reset is required. The default code is
12345678. This can be set to a different password at the code entry screen as shown below.

Note: It is strongly recommended to change this password in the installation to avoid the use of the
default one in the field.

INITIAL SELF CHECK


Every time the unit is powered on, a self check secure link is performed.

REMOVAL ALARM ON

In case the removal sensor is over or under-tighten, the removal alarm will be triggered, showing on
pinpad display the alarm and resetting the unit and showing the following display.

PINPAD Alarm

Code:

Note: Even the unit is not powered on, the removal will activate the alarm if torque is not properly set.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 47 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

In that case, the alarm will be active until the removal is restored and the alarm reset from the pinpad
interface.

ALARM RESET
To reset the alarm, fisrt screw the removal at a proper torque (25Nm).

READER REMOVAL PINPAD REMOVAL

Insert the security code to restart and unlock the unit (the default code set by manufacturer is
12345678)

PINPAD Alarm

Code: ********

Default alarm code 12345678

Resetting alarm

Hold down ENTER


to change code

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 48 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

CHANGING CODE

The code can be modified by keeping pressed the Enter key when resetting the alarm.

Enter new code Verify new code Code changed

Code: ******** Code: ********

** Please ensure that you carefully record the new code number if you have changed from the default
code. Failure entering the correct code will cause the need to return the unit to INGENICO in order to
reset the device.

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.


Type: Integration Guide Page: 49 / 49
Title : i9500 Version: 1.4
Date: 22/04/2008

TECHNICAL
DEPARTMENT

9 APPENDIX

9.1 GASKET USED FOR I9550

9.1.1 DIV304252A drawing

i9500_Integration Guide_V1.3 Proprit INGENICO. reproduction interdite.

Vous aimerez peut-être aussi