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Review your answers, feedback, and question scores below. An asterisk (*) indicates a correct answer.
This 40-question online assessment measures your understanding of the concepts presented in the Assessment:
Sun Systems Fault Analysis Workshop
1.SMF has a notification feature that notifies you through email messages of service state
transitions and fault management events. You want to set up a notification to occur if Mark for Review
any service state changes from the online state to any other state. (2) Points
and now need to enable and then configure the service notifications.
Which option describes the command you would not use when enabling and configuring
the service state transition notifications for all services?
Correct!
2.An important step in fault analysis is to create a list of facts about reported system
faults. To assist in the collection of these facts, you will collect all relevant errors on Mark for Review
problematic services using SMF. (2) Points
# svcx x
All enabled service instances even temporarily disabled service instances are listed.
Text explaining what state a service is in, and why it is in that state. (*)
Sorry, that is not correct. Please review the course content and try again.
3.A user is logged in as root but still cannot install a package in a non-global zone.
Mark for Review
# zlogin web (4) Points
root@web# pkg install apptrace
pkg install: Could not complete the operation on /var/pkg/lock: read-only filesystem.
You have the user check the settings of the zone, using the following command to look
for a specific setting that may cause a read-only file system.
The user locates a file-mac-profile property in the output of the command, which has
been set to a value of strict. By default, a zonecfg file-mac-profile property is not set in a
non-global zone. The default policy for a nonglobal zone is to have a writable root file
system. Knowing this information, you tell the user that this is the desired setting placed
on the non-global zone and should not be changed.
Permits updates to /var/* directories, with the exception of directories that contain
system configuration components.
Correct!
4.Before actually installing a software package on a Solaris 11 system, you want to check
exactly what is going to be installed. In this example, you run the following command to Mark for Review
view the installation action of an apptrace package without installing it. (3) Points
You determine that theres no issue with installing this package and run the pkg install
command to complete the package installation. To verify or validate the installation of
the package you run the following command:
Which command would you use to correct the dtrace package installation error reported?
Correct!
5.You know that the following configuration will cause two core files to be generated and
saved when a process in the local zone terminates abnormally. Mark for Review
(2) Points
# coreadm
global core file pattern: /var/core/core.%f.%p
global core file content: all
init core file pattern: core.%f.%p
init core file content: default
global core dumps: enabled
per-process core dumps: enabled
global setid core dumps: disabled
per-process setid core dumps: disabled
global core dump logging: enabled
Which two options describe where these core files would be saved?
In $HOME/corefiles
Sorry, that is not correct. Please review the course content and try again.
This 40-question online assessment measures your understanding of the concepts presented in the Assessment:
Sun Systems Fault Analysis Workshop
Assessment: Sun Systems Fault Analysis
(Answer all questions in this section)
6. Fault types that can occur on a system are placed in five error categories: Software,
Hardware, Critical, Fatal, System Panics, and Warnings. Mark for Review
When a system fault is caused by a critical error it is recommended that the system be (2) Points
immediately shutdown.
Which two faults could be attributed to a critical error that requires the immediate
shutdown of the system?
Single power supply failure in a system with redundant power supplies. (*)
Corrupt disks.
Correct!
7. The service configuration repository provides a per-service snapshot at the time each
service is successfully started so that fallback is possible. The SMF service always Mark for Review
executes with the running snapshot. This snapshot is automatically created if it does (4) Points
not exist.
You find that the console-login service configuration on a server is wrong, and now
need to take steps to fix the problem by reverting to the last snapshot that started
successfully. Once you have logged in as superuser or equivalent role you run the
following commands.
# svccfg
svc:> select system/console-login:default
svc: /system/console-login:default> listsnap
initial
running
start
svc: /system/console-login:default> revert start
svc: /system/console-login:default> quit
You have two more steps to complete in this process, which are necessary to update
the information in the service configuration and to restart the service instance.
What two commands would you run to update the repository with the configuration
information from the start snapshot and then restart this service instance?
(Choose all correct answers)
8. You are notified that a system has panicked because it tried to execute an illtrap
instruction at ksyms_open+0x14, as shown in the following output: Mark for Review
> < pc::dis (2) Points
<output truncated>
ksyms_open+0x14 : illtrap 0x0
<output truncated>
Knowing that the kernel will not overwrite its own code due to permissions on the
pages of memory containing kernel code, you deduce two possible reasons for the
cause of this panic.
The kernel branched to a location that contained the instruction NULL. (*)
Correct!
9. While diagnosing peripheral devices using the probe-scsi and probe-scsi-all commands,
the SCSI devices on two systems are not detected. These devices are in fact physically Mark for Review
attached to the on-board SCSI controllers. (2) Points
What step would you take to correct this reported problem with the SCSI devices?
Test the hardware devices attached to the systems with the test-all command.
Correct!
10.A system has booted into maintenance mode with an error that a service failed to
mount the /tmp directory. Mark for Review
(3) Points
Copyright (c) 1983, 2012, Oracle and/or its affiliates. All rights reserved.
os-io ERROR: svc:/system/filesystem/minimal:default failed to mount /tmp (see 'svcs -
x' for details)
Jan 15 14:22:47 svc.startd[11]: svc:/system/filesystem/minimal:default: Method
"/lib/svc/method/fs-minimal" failed with exit status 95.
Jan 15 14:22:47 svc.startd[11]: system/filesystem/minimal:default failed fatally:
transitioned to maintenance (see 'svcs -xv' for details)
Requesting System Maintenance Mode
(See /lib/svc/share/README for more information.)
Console login service(s) cannot run
You have quickly determined that the cause of this error could be the result of either a
service that is critical for boot is disabled or incorrect permissions on the /tmp
directory.
Check to see if /tmp is mounted correctly, and check the permissions. (*)
Troubleshoot using the svcs xv command and try enabling the services in
maintenance manually. (*)
Correct!
This 40-question online assessment measures your understanding of the concepts presented in the Assessment:
Sun Systems Fault Analysis Workshop
11.A SPARC server is creating core files in random directories and that these files are quite
large and use up valuable disk space. You run the following commmand to display the Mark for Review
core file configuration on the system: (2) Points
$ coreadm
global core file pattern:
global core file content: default
init core file pattern: core
init core file content: default
global core dumps: disabled
per-process core dumps: enabled
global setid core dumps: disabled
per-process setid core dumps: disabled
global core dump logging: disabled
To correct the situation you become superuser, run the command to enable a global
core file path and then verify the core file path configuration:
# coreadm
global core file pattern: /var/core/core.%f.%p
init core file pattern: core
global core dumps: enabled
per-process core dumps: enabled
global setid core dumps: disabled
per-process setid core dumps: disabled
global core dump logging: disabled
Which option contains the command you would use to enable a global core file path?
# coreadm e g /var/core
Correct!
12.You have been asked to install Oracle VTS, an Oracle hardware validation test on a
SPARC server. Once installed you need to run a non-intrusive online stress test mode Mark for Review
and a data-safe system exerciser test mode, all to test the server. (4) Points
Which two options describe the actions of these two test modes on the server?
This mode puts maximum stress on the component or module under test, and all
tests are run sequentially.
This mode tests the system with all its components, all tests are run in parallel,
and no other application except this software should be running on the system.
(*)
This mode for testing is used to validate the hardware without having significant
impact on other applications running on the system. (*)
This mode performs targeted testing of system components and modules.
Sorry, that is not correct. Please review the course content and try again.
You know this error occurred because the client cannot find the boot_archive.
Check your DHCP configuration or the contents of the target directory you
specified when you ran installadm create-service
Correct!
14.Oracle Solaris 11 installations are configured to have a default publisher, solaris, which
supplies software packages from the release repository: Mark for Review
http://pkg.oracle.com/solaris/release (2) Points
As the administrator, you can see what configuration a Solaris 11 system has by using
the following command:
# pkg publisher
PUBLISHER TYPE STATUS URI
solaris origin online http://pkg.oracle.com/solaris/release/
You can also quickly query some basic information about a repository to view the
package publishers known by the repository; number of packages for each publisher;
when the publishers package data was last updated; and the status of the publishers
package data, as shown here:
Which two options describe the methods that you could use to quickly query some
basic information about the release repository to view just the publishers name,
number of packages, status, and last updated timestamp?
Correct!
15.The Automatic System Recovery (ASR) feature enables the server to automatically
configure failed components out of operation until they can be replaced. In the server, Mark for Review
the ASR feature manages nonfatal hardware failures associated with memory modules (3) Points
and PCI cards. To display system components and their current state you run the
following command.
sc> showcomponent
Keys:
/SYS/MB/PCI_MEZZ
/SYS/MB/PCI_MEZZ/PCIE4
/SYS/MB/PCI_MEZZ/XAUI4
/SYS/MB/PCI_MEZZ/PCIE5
/SYS/MB/PCI_MEZZ/XAUI5
/SYS/MB/PCI_MEZZ/PCEI6
/SYS/MB/PCI_MEZZ/PCIE7
/SYS/MB/PCI_MEZZ/PCIE8
/SYS/MB/PCI_MEZZ/PCIE9
..
/SYS/TTYA
Disabled Devices
/SYS/MB/CMPO/L2_BANK0
Once a faulty component has been disabled and after the cause of the fault has been
repaired (for example FRU replacement, loose connector reseated), you must remove
the component from the ASR blacklist database.
What two options describe the command to remove a disabled component and the
name of the database containing the list of all disabled components on the system?
(Choose all correct answers)
asr-db (*)
clearasrdb
asrdb
Correct!
This 40-question online assessment measures your understanding of the concepts presented in the Assessment:
Sun Systems Fault Analysis Workshop
16.The following command line has been entered to create a new service called newsvc1
and to identify this service as the source for automated install: Mark for Review
(3) Points
# installadm create-service n newsvc1 s /export/aiimages/s11ai.iso d \
/export/auto_install/newsvc1
What action would you take to correct this boot failure based on the error message?
Check the permissions on the wanboot.conf and system .conf files then try to boot
again.
Check that the system will still boot from the previous install service to verify that
the problem could exist with the newly created service.
Check all of the above until the newly created service boots the system
successfully. (*)
Correct!
17.A server has been crashing intermittently for unknown reasons. You have asked the
customer to start saving the information from the crash in the /var/crash directory so Mark for Review
that you can analyze the problem. The crash dump configuration file has the following (2) Points
entries:
After the most recent crash, the administrator went into the /var/crash directory to look
for the dump file but the directory was empty.
Which command would you use to enable the server to store crash dumps in /var/crash
on reboot?
# dumpadm n
# coreadm -d
# dumpadm u
# dumpadm y (*)
Correct!
18.System performance, especially for compute-bound processing is not very good. You
run the mpstat command for a short time and see that the CPU system time (sys) is Mark for Review
fairly high, even on a system that is not doing much. (2) Points
# mpstat 2
CPU minf mjf xcal intr ithr csw icsw migr smtx srw syscl usr sys wt idl
0 0 0 13 228 5 22 0 1 1 0 0 0 11 0 89
1 0 0 8 26 1 17 0 0 0 0 51 0 3 0 96
2 0 0 3 9 0 5 0 0 0 0 0 0 0 0 100
3 0 0 10 34 2 23 0 0 0 0 2 0 5 0 95
4 0 0 5 70 28 64 0 0 0 0 34 0 4 0 96
5 0 0 32 27 0 18 0 0 0 0 0 0 4 0 96
6 0 0 4 39 13 33 0 1 1 0 12 0 0 0 100
7 0 0 8 26 0 16 0 0 0 0 0 0 0 0 100
8 0 0 12 36 0 26 0 0 0 0 0 0 0 0 100
9 0 0 4 16 0 12 0 0 0 0 2 0 6 0 94
10 0 0 14 42 1 26 0 0 0 0 1 0 10 0 90
......
^C
The possible causes of this system seeming to be slow could be a kernel bug, improper
configuration, or there is Interrupt processing.
Which command would you use to correct this system performance problem?
Use the modinfo command to find any unwanted or suspicious module and unload
it.
Correct!
This error indicates that the application package server service is in a maintenance
state and users can't install a package. You look first for information in this log file:
# tail /var/svc/log/application-pkg-server:default.log
You then run the following commands to make the necessary changes to correct the
problem, and clear and refresh the service:
# svccfg -s pkg/server
svc:/application/pkg/server> listprop pkg
# svcadm clear pkg/server
# svcadm refresh pkg/server
Correct!
20.A system has crashed with a panic. You need to analyze this system panic and
determine what kind of panic has occurred. The steps you plan to take include Mark for Review
displaying the current crash dump configuration; coverting the dump file to files that (2) Points
can be analyzed with the mdb utility; and then printing a summary of information that
reveals what kind of panic took place.
Which option describes the correct sequence of commands that you would use for this
troubleshooting procedure? (Note: savecore is enabled.)
Correct!
This 40-question online assessment measures your understanding of the concepts presented in the Assessment:
Sun Systems Fault Analysis Workshop
21.In general, after the kernel panics a system, the system reboots. When the kernel
panics it drops into the debugger and prints some interesting information. You know Mark for Review
that the mdb utility can examine this information to determine the cause of the panic. (4) Points
After a system crash, you locate the appropriate saved image and then invoke mdb.
# cd /var/crash/`uname n`
# ls
bounds unix.1 unix.3 vmcore.1 vmcore.3
unix.0 unix. 2 vmcore.0 vmcore.2
As a next step, you retrieve a stack backtrace which shows in reverse order all the
functions that were active at the time of the panic.
Which option would you use in the mdb debugger to generate a stack backtrace?
$C
::msgbuf
<pc::dis
$c (*)
Correct!
22.The response time with a web zone is very poor, and many services are not running.
You go ahead and zlogin into the web zone and then use the following command: Mark for Review
(2) Points
# svcs xv
No output for more than 5 minutes
Which option describes the cause of this zone having a very slow response time?
Correct!
23.You know that a boot archive is a subset of a root file system and that the files in the
boot archive are read by the kernel before the root filesystem is mounted. After the Mark for Review
root file system is mounted, the boot archive is discarded by the kernel from memory. (2) Points
The files in the SPARC boot archive are located in the /platform/`uname
m`/archive_cache directory.
The files that are part of the x86 boot archive are located in the
/platform/i86pc/amd64/archive_cache directory.
Which command automatically handles the Oracle Solaris boot archive creation,
updates and verification on both SPARC and x86 platforms?
/sbin/bootadm update-archive
menu.lst
bootadm (*)
boot-archive
Correct!
24.Usually a milestone does nothing useful itself, but declares a specific state of system-
readiness which other services can depend upon. Since you have been asked to share Mark for Review
some basic information about milestones with a new administrator, you start by using (3) Points
the svcs command to view a list of milestones that are defined on the server.
# svcs milestone*
STATE STIME FMRI
online Jun_30 svc:/milestone/unconfig:default
online Jun_30 svc:/milestone/config:default
online Jun_30 svc:/milestone/devices:default
online Jun_30 svc:/milestone/network:default
online Jun_30 svc:/milestone/single-user:default
online Jun_30 svc:/milestone/name-services:default
online Jun_30 svc:/milestone/self-assembly-complete:default
online Jun_30 svc:/milestone/multi-user:default
online Jun_30 svc:/milestone/multi-user-server:default
Which option contains the statement that would not be true when working with SMF
milestones?
Correct!
Which two options identify the two missing steps in this process?
Set the auto-boot? variable to false with the setenv command. (*)
Sorry, that is not correct. Please review the course content and try again.
This 40-question online assessment measures your understanding of the concepts presented in the Assessment:
Sun Systems Fault Analysis Workshop
26.While trying to install a package on a system, the following error message appeared:
Mark for Review
# pkg install nv group/feature/amp (2) Points
pkg install: The following pattern(s) did not match any allowable packages. Try using a
different matching pattern, or refreshing publisher information:
group/feature/amp
You decide to check and make sure the publisher is refreshed with the most current
data, then try to install the package again.
Which two additional steps could also have been taken to quickly troubleshoot the
cause of this problem?
(Choose all correct answers)
Check the package group info with the pkg info –r *group* command.
Use the command pkg variant to display the values of variants that are set with
the package.
Check to make sure there is not a typo in the package name. (*)
Check to make sure the publisher is online with the command pkg publisher (*)
Correct!
27.The response time within a newly configured zone is very poor, and many services are
not running. The person that configured this new zone booted it and logged in Mark for Review
successfully. (2) Points
Within the new zone the following command is run, which explains the state of
services.
# svcs xv
No output for more than 5 minutes.
From this generated message, you surmise what the probable cause of the slow zone is
and run the next set of commands:
Which option would be the cause of this poor response time reported on this new
zone?
Correct!
28.To install client systems by using AI, you initially set up your install server and create at
least one install service for each client architecture and each version of Oracle Solaris Mark for Review
that you plan to install. (4) Points
When you created each install service, you created customized installation instructions
and system configuration instructions for different clients.
Now you boot a client and the installation begins following this sequence.
Which option would you select to correctly complete step 5 in the installation
sequence?
The client system reboots, if the auto_reboot value is set in the AI manifest.
The client system reboots, if the auto_reboot value is set in the client.
Correct!
29.The svc.configd repository daemon for SMF is invoked automatically during system
startup, and restarted if any failures occur. When svc.configd daemon is started, it does Mark for Review
an integrity check of the SMF configuration repository. In this example the integrity (3) Points
check failed and svc.configd wrote the following message to the console.
/etc/svc/repository.db
failed. The database might be damaged or a media error might have prevented it from
being verified. Additional information useful to your service provider is in:
/etc/svc/volatile/db_errors
The system will not be able to boot until you have restored a working database.
svc.started (1M) will provide a sulogin(1M) prompt for recovery purposes. The
command:
/lib/svc/bin/restore_respository
You enter maintenance mode and run the restore_repository command, which takes
you through the necessary steps to restore a non-corrupt backup.
Disk failure
Correct!
Which option describes the conditions responsible for the cause of this fault?
Correct!
This 40-question online assessment measures your understanding of the concepts presented in the Assessment:
Sun Systems Fault Analysis Workshop
31. You have used the prtdiag command on a server to get some information about the
system configuration, diagnostics, and failed FRUs. When the prtdiag command was Mark for Review
executed the following exit value of 1 was returned. (2) Points
Correct!
32. Users try to ssh, telnet and rlogin to another system and get error messages.
Mark for Review
# ssh host07 (2) Points
ssh_exchange_identification: Connection closed by remote host
# rlogin host07
Protocol error: host07 closed connection
# telnet host07
Connection to host07 closed by foreign host
However, host08 can ssh/rlogin/telnet to host07:
host08# telnet (or ssh/rlogin ) host07
login:
Which two options describe the reason these users cannot ssh, telnet or rlogin to a
certain system?
(Choose all correct answers)
Correct!
33. After installing software, the ps command no longer functions. The error message
generated includes: Mark for Review
(2) Points
ld.so .1: ps: fatal: libc.so.1: open failed: No such file or directory
Which two options could be the cause of the ps command to no longer function?
Correct!
34. The following system message shows up on the console indicating a problem.
Mark for Review
Fault class : fault.cpu.ultraSPARC-T2plus.ireg (2) Points
Affects : cpu:///cupid=0/serial=1F95806CD1421929
faulted and taken out of service
FRU : MB/CPU0 (hc://:product-id=SUNW,T5440:server-id=bur419-61:\
serial=3529:part=541255304/motherboard=0/cupboard=0)
faulty
Which option would explain the appearance of this system message on the console
screen?
The fmadm faulty command was used to display active problems related to faults
or defects and determine the FRUs involved. (*)
The fmadm faulty command was used to display an historical log of faults or
defects on the system.
The fmdump v u UUID command was used to display fault information on the
system.
Correct!
35. A service on the server is disabled and not starting. To debug it you first request
information about the failed service by using the following command: Mark for Review
(2) Points
# svcs xv
svc:/ application/pkg/server:default (image packaging repository)
State: maintenance since Mon 30 Jun 2014 08:16:40 AM PDT
Reason: Start method failed repeatedly, exit with status 1.
See: http://support.oracle.com/msg/SMF-8000-KS
See: /var/svc/log/application-pkg-server:default.log
Impact: This service is not running.
In the output, you see that the IPS service has failed to start and has been placed in
maintenance state due to repeated startup failures.
Which two options describe the remaining steps to be performed to debug this service
that has failed to started?
Read the log associated with the failing service to identify the cause of the failure
using cd /var/svc/log and the more command. (*)
Check the manifest files that completely define a service or an instance located in
/lib/svc/manifest or /var/svc/manifest
Verify the failure by disabling and enabling the failed service using svcadm
disable serviceinstance ; svcadm enable serviceinstance (*)
Correct!
Previous Page 7 of 8 Next Summary
This 40-question online assessment measures your understanding of the concepts presented in the Assessment:
Sun Systems Fault Analysis Workshop
36.The system administrator normally creates and manages three important components
contained in the Automated Installer (AI). These components include: Mark for Review
- System manifest files (for global and non-global zones) (2) Points
- Client criteria
- System configuration (SC) profile files (for global and non-global zones)
Your manifest file contains AI installation instructions such as IPS server location,
software packages to be installed, and the location of a non-global zone configuration
file. The client criteria file allows you to identify which clients will be associated with
specific AI services.
Which option describes what you as a system administrator are allowed to do when
working with SC profile files?
You can configure clients attributes such user accounts, networking configuration,
localization, and so on.
You can select more than one SC profile for any particular client.
You can configure the Oracle Configuration Manager in a SC profile file of clients.
Correct!
37.You want to save a crash dump of the live running Oracle Solaris system without
actually rebooting or altering the system in anyway. A dedicated dump device was Mark for Review
recently configured to the system using the dumpadm command. (2) Points
Which command would you use to save a live system crash dump?
# savecore vf
# dumpadm y d
# savecore L (*)
Correct!
38.After a system reboot, users cant telnet to other systems or do other network-related
tasks. Mark for Review
(2) Points
# telnet host68
Trying 192.181.164.61...
telnet: Unable to connect to remote host: Network is unreachable
To check for reasons why the users can't communicate over the network, you use the
ipadm and ifconfig commands to make sure the network interface is configured
correctly and is plumbed and up.
# ipadm
# ifconfig net0 up
You also check the rc directories to see what scripts may be running that are
undesired, since legacy rc scripts can still can run in addition to SMF.
Which option describes additional steps you could take to resolve the reported problem
with the network?
Troubleshoot using svcs -xv to make sure all the network services are enabled; try
enabling them by hand.
Check for any hardware NIC errors using the fmadm faulty command.
Correct!
39.While booting a server the following error message is generated on the console.
Mark for Review
Boot device: /pci@9/pci@0/pci@0/pci@1,2/LSTLogic,sad@2/disk0,0:a File and args: (2) Points
ERROR: boot-read fail
Evaluating:
Cant locate boot device
{0} ok
You know that there are two probable causes for the boot sequence to return to the ok
prompt without booting.
Correct!
40.The Oracle Integrated Lights Out Manager (ILOM) firmware runs on the service
processor and is the central software resource for identifying and managing server Mark for Review
problems. To actively manage and monitor a server independently of the operating (2) Points
system state, you enter ILOM by logging in and then running an ILOM command to
view components that may be faulty on this server.
$ ssh username@SP_ipaddress
Password: <password>
- >enter command here
In this example the ILOM command entered has identified a failed hardware
component. In particular, you are shown a memory module fault that has been
detected by POST.
>show /Host/list
>show /SP/faults_mgmt
>show faults
Correct!