A

SUMMER INTERNSHIP PROJECT ON

COMPENTENCY EVALUATION OF
CONTRACT EMPLOYEES

AT
TISCO GROWTH SHOP
ADITYAPUR COMPLEX
UNDER THE GUIDANCE OF:

Mr. AMITABH JHA

(MANAGER HR/IR)

T.G.S

PREPARED BY:
JYOTI KUMAR
Reg. no 08BS016

BHAVAN-SIET INSTITUTE OF MANAGEMENT

BANGALORE

ACKNOWLEDGEMENT

1
To undertake such a vast project and to accomplish it, one needs a lot of valuable guidance
and support.

The time, which we spent in TATA STEEL GROWTH SHOP during training, was a
wonderful experience in itself and we would like to thank all those who have directly or
indirectly helped us to reach the ultimate objective of this Project successfully.

We would like to express our deep sense of gratitude to our project guide, Mr. AMITABH
JHA, HEAD-HR/IR (TGS) whose support and guidance helped us in converting our
conception into visualization and also for the continuous guidance throughout the project.

We would also like to thank all the team members of, MR.KENNETH EKKA (HR-TGS),
ARUN KR SINGH, MANAGER (TRAINING), HR/IR-TGS, NIRMAL KR PANDAY
without whose co-operation it would have been difficult for us to complete the project.

We would also like to extend our gratitude to Prof. PREM SUNDER IYENGAR, (BSIM),
who has been kind enough for giving us the permission for doing the project in this world-
class company.

We would also like to convey our heartiest thanks to all our friends and team members,
who stood beside us throughout the project.

TO WHOM IT MAY CONCERN

2
This is to certify that Mr. Jyoti Kumar has worked as a Summer Intern in TATA STEEL
GROWTH SHOP, Jamshedpur. He has compiled a project on “Competency Evaluation of
Contract Employee at Tata Steel Growth Shop” under my supervision. The duration
of the project was from 21/04/2009 to 21/06/2008. The candidate has shown great enthusiasm,
dedication and commitment while working in the above- mentioned project.

I wish all success in his career ahead.

Mr. Amitabh Jha

Head (HR-IR)
Tata Growth Shop

Table of Contents

1. Executive Summary/ Synopsis

3
 2. Introduction
• Company Profile
• Objective
• Limitations of the Study

3. Methodology

4. Analysis of Findings

5. Conclusions and Recommendations

6. Achievements/Learnings

7. References

EXECUTIVE SUMMARY/SYNOPSIS

A survey was conducted in Tata steel growth shop, Jamshedpur to assess the competency and
skill of contract employees.

4
As per the guidelines of our team head Mr.AMITABH JHA –HR/IR (TGS).We worked in TGS
for our project training on COMPENTENCY EVALUATION OF CONTRACT
EMPLOYEE AT TATA STEEL GROWTH SHOP.
The survey was done to know the awareness of safety, housekeeping organization and technical
skill among the contractor employees.
We took a sample of 38 (thirty eight) contractors and their employees for our study.
This project report has been taken up in partial fulfillment of the requirements for post graduate
program in management, BSIM, BANGALORE.
The project reveals the strength of the organization which is instrumental to work cultural
changes.

Human resource has been the main focus as the company believes it to be the biggest assets
around which all other resources revolve.

A questionnaire was thought and developed under the special guidance of MR.A.K.SINGH.
Almost all multinational company around the world believes that Human Resource has been the
centrifugal force around which all other resource revolve in the corporate world. It has been the
backbone in corporate world down the country and therefore considered as the biggest asset of a
company. Under the valuable and spied guidance of MR. AMITABH JHA I got an opportunity
to work on project titled “Competency Evaluation of Contract Employees”.
Extra pain and case was taken to interact with employees. Data was collected and then analyzed
in a systematic way. The finding of survey was up to the mark.
At certain lend the performance of employees was at par with standard norm of company. We
could not identify any disappointing finding.

5
6
THE FOUNDER OF TATA STEEL
7
 Founder: Jamshedji Nusserwanji Tata (1839-1904) Jamshedji
Nusserwanji Tata ranks among the greatest visionaries of
industrial enterprise of all time.

Gifted with the most extraordinary imagination and prescience he

laid the foundations of Indian industry, contributed to its
consolidation, and became a key figure in India’s industrial
renaissance.
Born on 3rd march 1839, into a family descended from Parsi
priests in Navsari, a centre for age-old Parsi culture, he was
educated at Elphistone College, Bombay.
Initiated early into the techniques of trade by his father, he
travelled wide, gained a scientific outlook, and first set up textile
business in India, introducing new machinery that vastly improved the production of cotton yarn
in the country. He however realized that India’s real freedom depended upon her self-
sufficiency in scientific knowledge, power, and steel, and thus devoted the major parts of his life
and fortune to three great enterprises- the Indian institute of science at Bangalore, the hydro-
electric schemes and the iron & steel works at Jamshedpur.

Wealth to him was not the end, but the means to an end-the increased prosperity of India. His
attitude to labour was remarkably ahead of his times, constantly reinforcing the norm that the
success of industry depended upon sound and straightforward business principles, the interests of
the shareholders, the health and welfare of the employees. As early as 1892, he established the J
N Tata endowment for higher education abroad of outstanding Indian students.
A pioneer in town planning, he was mainly responsible for modernizing Bombay; he envisaged
and conceived a steel town to the very last detail, the town that was later to be named
Jamshedpur, after him.

Driven by Jamshedji spirit of adventure, the first Tata explorers ventured into the forests and
hills of central India and Bihar in the summer of 1903 in search of mineral deposits for the steel
plant. The saga, which had begun 25 years ago with the Lohara ore deposits in China district
culminated at Sakchi at the confluence of the rivers Subarnarekha and Kharkai on December
1907. The first stake for the steel plant was driven on a forest-covered plateau in Sakchi on 27th
February 1908. The dream had come alive but the dreamer himself was no more for Jamshedji
had died at bad Nauheim in Germany in 1904 after exhorting his successors to preserve the
family name. His spirit continued to inspire his sons to carry their father's dreams to fruition well
after his death.

Tata steel is renowned for many of its pioneering initiatives. Its exemplary industrial relations,
where by, the company has not lost a single day of work over 70 years on account of labor unrest
and has contributed to the creation of a productive, wholesome environment. It has a committed
workforce of 52167 personnel, of which 45686 are associated with the steel business. The
employees are classified into three (3) categories, namely officers, supervisors, and workers. The
8
supervisors and workers are organized into a single trade union with democratically elected
representatives of each location.

TATA STEEL GROWTH SHOP PROFILE

Tata Steel Growth Shop (TGS), a division of Tata Steel Ltd. is spread in an area of more than
350 acres of land at Gamharia, Dist - Saraikela, about 16 Kms from Jamshedpur, 250 Kms from
Kolkata in eastern part of India.

The complex houses 9 covered sheds covering an area of above 72000 Sq meters. The main
strength of the Growth Shop is its multidisciplinary engineering approach for the Design,
Manufacturing & Supply of high precision equipment for various industrial sectors such as:

• Steel
• Aluminum
• Energy & Power
• Railways
• Cement
• Aviation & Space Research etc.

The Manufacturing facilities include an excellent machining facility, one of the best in the
country, a large & well equipped fabrication & welding shop with crane lifting capacity of more
than 100T, a big assembly shop to carry any complicated precise assembly and a heat treatment
shop.

Stringent Quality Control checks are ensured by a well equipped Quality Assurance department
having wide range of testing & Inspection facilities.

The best in class facilities are manned with highly skilled people in each area from designing to
manufacturing and quality inspection, thus delivering the world class products.

The product range include Steel plant equipment like Blast Furnace, Torpedo Ladle Cars, Caster
Equipment, Transfer Cars, Ladles, Rolling Mills Equipment, Steel Melting Shop Equipment,
Sponge Iron Plant Equipment, EOT Cranes up to 500T Capacity, Pot Tending Machines for
Aluminum Industry, Diesel Locomotive Parts like 16 Cylinder & 6 Cylinder Engine Blocks,
Crank Case, Under Frame Kit, Floor Frame Assembly, Hydro & Thermal Power Plant
Equipment like Spiral Casing, Draft Tube, Pit Liners, Rope Drums, Stator Frames, Fabricated
Structures etc. One of the major strength of TGS is its ability to deliver the products faster than
the normal market lead time. This had been possible with the tremendous synchronization and
control in the flow which could be achieved across the functions and various facilities.

Commensuration with the above TGS has the customer Mantra of "Creating Time Value for its
Customers" and had been able to create substantial benefits for the customers in terms of
reducing the project lead time.

9
The growing globalization of the economy has made markets more competitive than ever before.

In such an environment, Tata Steel’s Growth Shop (TGS) is ideally positioned in deliver world-

class services and equipment at highly competitive prices. Set up in 1968 by one of India’s most

respected companies- Tata Steel –the Growth Shop, as its name suggests, was assigned the task

of effecting the rapid modernization of Tata Steel’s plant at Jamshedpur. Over the years, TGS

has designed, developed, manufactured, erected and commissioned thousands of tones of

equipment both in-house for Tata Steel and for the following industries worldwide:

 Steel Aluminum
 Power and Energy
 Oil and Natural Gas
 Pollution Control Devices
 Material Handling
 Nuclear sector
 Space Research/ Defense Sector

TGS is a customer-friendly organization fully conversant with international standards and

practices having dealt closely with the world are leading foreign technology providers at Tata

Steel for over three and a half decades.

10
From gigantic overhead cranes to high precision components, whatever the requirement, no

matter how stringent the specifications and tolerances, the answer is “Yes I “at TGS.

Growth Shop: Quality Objective

1. Growth shop is committed to improve EVA by implementing “Aspire” Programmers.

2. We shall increase our market share of equipment supply to the metallurgical industry.
3. We shall enhance customer satisfaction by improving delivery compliance.
4. We shall unleash people’s potential by providing appropriate environment for
participation and empowering self-directed teams to achieve Business Excellence.

TGS AT A GLANCE

Set against a picturesque backdrop of lush greenery, TGS forms part of the Adityapur

Engineering Complex of Tata Steel, which spreads over a sprawling 100 acres of land 16 kms

from Jamshedpur.

The complex houses five gigantic, independently laid bays covering an area of over 56,000 sq.

m. The main strength of the Growth Shop is its multi-disciplinary engineering approach to the

design and manufacture of high precision capital equipment. Having had access to world-class

technologies through selective collaboration, with international leaders in industry, TGS has

become the first name in India in the field of heavy engineering plant and equipment

manufacture.

11
TGS being a large industry has number of departments such as –

 Operations & maintenance

 Supply chain
 Project management
 Improvement group
 Planning & scheduling
 Quality assurance
 Technology group
 Business development & sales
 Information technology
 HR / IR
 Administration & town
 Medical
 Security

DESIGN CELL

Fully computerized with state-of-the-art CAD workstations, the Design Cell is the nerve center

of the Growth Shop. Manned by experience designers and highly skilled draftsmen, the Design

team has the capability to produce reliable designs and detailed manufacturing drawings for a

vast spectrum of plants and equipment. He noted international designing and manufacturing

companies that TGS has collaborated with on case-to-case basis areas.

Davy McKee, Morgan Construction, chloemann Siemag (AG) Bird Manufacturing

Co., Saarberg Interplan, MAN, Voeist Alpine, Mannesman Demag, Schalke Esishute,

McKenzie Hydrocarbons, ABB Lumex, Buck Material Handling, Hitachi, Mitsubishi and other

reputed steel plant and heavy engineering equipment designers and manufactures. Such

interactions help the Design Cell keep abreast with the latest developments in the world.

12
F A C I L I T I E S:

Computer Hardware:

Licon Graphics Workstations

Hewlett Packard Workstations

IBM RS/6000 P Series Workstations

Compaq Professional Workstation 5000

CAD Software:

Pro/ Engineer (Solid Modeling)

Pro/Mechanical (Static, dynamic and Thermal Analysis, Mechanism Analysis)

Auto CAD R-2000 with Mechanical Power Pack (2d-Drafting)

STADD III V-21 (Structural Analysis)

THE SHOP FLOOR

FABRICATION

13
TGS has large-scale fabrication facilities with CNC profile cutting machines, heavy plate

bending machines, press brakes and host of other plate forming machines. Its crane lifting

capacity of up to 100 tones enable the Shop to handle heavy assemblies. Facilities for shot

blasting and cleaning of plates ensure smooth surface finish.

A combination of meticulous training and experience enables the TGS shop floor team to utilize

these excellent facilities for maintaining sustained high quality of production.

WELDING

TGS has an expert team of highly skilled, trained and certified welders who work with semi-

automatic and automatic machines adopting SMAW, TIG, MIG and C02 processes to guarantee

defect-free high quality welds. The Growth Shop’s non-destructive testing facilities like

radiography, ultrasonic and magnetic particle tests ensure exceptional consistency in the quality

of the welds.

GEAR MANUNFCTURING

The Growth Shop is equipped to design and manufacture custom-built gearboxes. It has some of

the latest gear cutting machines, gear grinding, testing, gear hardening, heat testing and heat

14
treatment facilities, so essential in making highly accurate gears to international standards.

Special processes have been developed for cutting large diameter and module gears for

application, such as Rotary kiln girth gears. Exacting inspection facilities guarantee a high

degree of pitch and profile accuracy.

A S S E M B L Y:

The Assembly Section undertakes shop assembly and testing of intricate and complicated

equipment, comprising of mechanical, structural, hydraulic, pneumatic and electrical items.

From gigantic cranes to highly sophisticated equipment, TGS can handle a wide variety of jobs,

through its unique combination of engineering skills and technology that is hard to match.

QUALITY ASSURANCE:

TGS has set for itself the most strength quality specifications. It has its own Quality Assurance

department with testing facilities that include chemical, physical and non-destructive testing as

well as a metrology laboratory. It also has ultrasonic, X-ray, Gamma Ray, Die Penetrate and

Magnetic Particle testing facilities. Besides, the Growth Shop constantly pursues the principles

of Total Quality Management (TQM) that has the satisfaction of the customer as its prime focus.

To this end, the Tata Steel Growth Shop is certifies to the prestigious ISO 9001 quality

certification as well as the ASME U-stamp certification which puts TGS right on par with the

finest international supplier of heavy engineering plants and equipment.

STEEL INDUSTRY:

TGS manufactures a comprehensive range of heavy engineering equipment for Steel Plants,

starting form raw material systems onwards, Covering Bedding & Blending, Coke Ovens, Sinter
15
Plants, Blast Furnaces, LD, Billet / Slab Casters, Hot Strip Mills, Codling Rolling mills, EOT

Cranes, Gear Boxes, and so on.

Over the years, the Growth Shop has designed manufactured and supplied a host of equipment

such a Ladies, Ladle Tilter

Ladle Turrets, Torpedo Ladle Cars, Combined Steel and Slag Transfer Cars, Coil tilters, Walking

Beam Conveyors, Slag Raking Machines, Rotating Slab Transfer Trolleys, etc.

The TGS team undertakes customized design and manufacture of specific equipment and

turnkey jobs as per the customers’ requirements.

ALUMINIUM INDUSTRY:

TGS has regularly been supplying equipment for the Aluminum industry, such as Roughing and

Finishing Mills, Belt Wrappers, etc. for Hot and Cold Rolling Mills. The Shop also manufactures

products like Chocks, Scoops, Crust Breakers, Collector Bars, Slab Caster Rolls, and so on for

our prestigious customers in the Aluminum industry such as Hindalco, NALCO

INDIAL and Sterlite Industries.

POWER & ENERGY:

The Power Sector, Both Thermal and Hydel, and the Energy Sector from the thrust area for the

Growth Shop. In this field, TGS has manufactured and supplied Hydro-mechanical equipment

such as Radial Gates, Flap Gates, Sluice Gates, Draft Tube Gates, Penstocks, etc.

16
The Shop has also manufactured a wide variety of Liners for Coal Crushers as well as

Dewatering Centrifuges for Coal Washing Plants.

Some of the prestigious certifications that TGS has obtained are the U-Stamp certificate, as per

ASME; Certificates form the Controller of Explosives, Nagpur; Certificates of Lloyds, IRQS,

etc. In the oil and Natural Gas Sector, TGS has specialized in the manufacture of Crude Columns

for refineries such as the ONGC Tatipak Refinery, and Large Size Pressure Vessels for IOCL

Gujarat.

POLLUTION CONTROL DEVICES:

TGS has been manufacturing Electrostatic Precipitators and their components such as Collecting

Electrodes, Discharge electrodes, ESP Casing, Hoppers, etc., for supply to customer in

accordance with designs supplied by both ACC as well as Alstom.

The Growth Shop supplied the Pollution Control equipment for Tata steel’s Coke Oven

machines. TGS has also recently manufactured, erected and

Commissioned the Primary cum Deep Cooler for the Coke Oven Gas Processing and Cleaning

System at the Coke Oven Battery

MATERIAL HANDLING INDUSTRY:

TGS is the undisputed leader in the design and manufacture of Cranes for various classes of duty

and application ranging in capacities forms 1 tone to 225 tones. The Growth Shop has

manufactured more than 350 cranes for application in a gamut of industries covering Steel,

Cement, Power, Aluminum, Hydel, etc. The range includes EOT Cranes, Semi Portal Cranes,

Gantry Cranes, etc.

17
SPACE RESEARCH:

TGS is the first Indian Company to successfully manufacture and supply the Mobile Lunch Pad

(MPL) of overall size 19.2m x 19.2m x 8m and weighting 750 tones for the second launch pad of

the Indian Space Research Organization (ISRO). This has enhanced ISRO’s capability to launch

satellites into space, of payloads ranging form 1600 kgs to 2500 kgs.

WORLD RECOGNITION

The Growth Shop’s foreign clientele spans the globe from the US to Europe

to Australia to the middle and far East.

18
TGS has regularly been exporting equipment and spares to Germany, USA. Australia, New

Zealand, Thailand, Korea, etc. Some of the leading TGS customers are General Electric, USA,

Thyssen and M&W, Germany, Kempe

Austrlia; Dubal, Dubai and Saudi Iron & Steel. The Shop has been supplying Collector Bars,

Scoops, Crust Breakers, etc., to the aluminum smelters in Australia and New Zealand; hot Strip

mill equipment and spares to IHI, Japan and Bar & Rod Mill equipment and spares to TSSL,

Thailand. GE has declared TGS as their Global Sourcing Vendor for their Power Systems and

Transportation Systems. As a consequence, the Shop is now a regular supplier of equipment such

as Turbine Bases, Compressor Discharge Supports, Oil Pans, Stator frames, etc.

VISION

19
 YOUR TIME IS OUR BUSINESS

TATA STEEL ENTERS THE NEW MILLENNIUM WITH THE

CONFIDENCE OF A LEARNING ORGANISATION,
KNOWLEDGE BASED, AND HAPPY ORGANISATION.

WE WILL ESTABLISH OURSELVES AS THE SUPPLIER OF CHOICE BY

DELIGHTING OUR CUSTOMERS WITH OUR SERVICES AND OUR
PRODUCTS.

IN THE COMING DECADE, WE WILL BECOME THE MOST COST

COMPETITIVE STEEL PLANT AND SO SERVE THE COMMUNITY AND
THE NATION.

WHERE TATA STEEL VENTURES OTHERS WILL FOLLOW.

TGS IN THE BUSINESS OF CREATING TIME VALUE OF

ITS CUSTOMERS

20
 ORGANIZATIONAL STRUCTURE, TGS

Managing Director

VP(ES&P)

EIC(GS)

Chief Chief Head Chief Head Head Head Head FinancialHead

(D&TS)(BD&S)(PM) (MC) (P&S) (SC) (IMP)(HR/IR) Controller(IT)

Head Head Head Head Head Sr.Manager

(Assly)(F&W) (M/C) (Maint) (QA) (Security)

Abbreviation :
Assly - Assembly M/C - Machine Shop
BD&S - Business DevelopmentMC& Sales
- Manufacturing Control
D&TS - Design & Technical Services
PM - Project Management
F&W - Fabrication & WeldingP&S - Planning & Scheduling
GS - Growth Shop Q A - Quality Assurance
HR/IR - Human Resource / Industrial
SC -Rsupply chain
IT - Information Technology
IMP - Improvement
Maint - Maintenance

21
OBJECTIVE OF THE STUDY

• Maintain or improve each employee's job satisfaction and morale by letting him/her
know that the supervisor is interested in his/her job progress and personal development.

• Serve as a systematic guide for supervisors in planning each employee's further training.

• Assure considered opinion of an employee's performance and focus maximum attention

on achievement of assigned duties.

• Assist in determining and recording special talents, skills, and capabilities that might
otherwise not be noticed or recognized.

• Assist in planning personnel moves and placements that will best utilize each employee's
capabilities.

• Provide an opportunity for each employee to discuss job problems and interact with
his/her supervisor.

22
LIMITATIONS OF THE STUDY

• The company will decide what to do after competency evaluation test of the
contract employees.

• The final decision of the senior management will be conceder.

METHODOLGY
23
The methodology focuses on figuring out what matters, and doing so
by getting input from the value adding employees. Focusing on safety
and quality is a key part of Toyota Talent's methodology.
The “4P” model of the Toyota Way

1. Philosophy: Toyota has long term thinking Long-term goal should

supersede short-term decision making or goals.
Develop, work, grow, and align the company towards a common goal that
is bigger than making money. Your philosophical mission is and should be
the foundation of all your other principles.
Toyota is aligned around satisfying the customer. It believes that a satisfied
customer comes back and gives more business through referrals. It
generates value for the customer, the society and the economy.One of the
keys to success of Toyota is that it lives by the philosophy of self reliance
and a “let’s do it ourselves” attitude. This can be best illustrated when it
ventured into the luxury car industry.
2. Process: The right process will get the right results and strong with kaizen
mindset for perfection.
3. People: Developing your people and partner and organization
4. Problem Solving: Everybody as a good problem solver and root cause
analysis for continuous learning.

COMPENTENCY EVALUATION TEST PAPER-1

24
NAME: DATE OF BIRTH:
NAME OF CONTRACTOR:
GATE PASS NO: QUALIFICATION:
DATE OF TEST: WORKING IN TGS
FROM
SIGNATURE:

Safety:

1. What safety precautions will you follow during handling a material?

2. At what speed you will drive your cycle/motor cycle inside the works?

3. In case of accident, what action will you take?

House keeping:

1. What do you mean by good housekeeping?

2. What are the advantages of keeping hand tools in proper manner?

Organizational:

1. How many Rows/Bay are there in the Growth Shop?

2. What is the name of your supervisor?

3. Name the sectional head of the following sections:

Assembly

F&W

25
 M/C Shop

Maintenance

Technical:

1. Why before start of work machine is cleaned, lubricated and position of lubricant is
checked?

2. What is the color of oxygen and LPG hosepipe?

3. Back gauging done with which tools?

4. Name the vehicles used for handling small jobs in the shop floor?

5. Why pasting of chalk past is done before marking or lay-out?

6. How leveling of bed is done?

7. Where will you use a ‘U’ clamp?

8. Where will you use a pencil grinder?

9. How nuts and bolts are identify?

10.What do you understand by 27-32 open end spanner?

26
COMPENTENCY EVALUATION TEST PAPER-2

NAME: DATE OF BIRTH:

NAME OF CONTRACTOR:
GATE PASS NO: QUALIFICATION:
DATE OF TEST: WORKING IN TGS
FROM
SIGNATURE:

Safety:

1. What safety precautions will you follow in the shop floor?

2. What will you do in case of a fire in your section?

3. Minimum what safety precautions will you take when you enter in the company?

House keeping:

4. What do you mean by good housekeeping?

5. Why tools are kept in proper way?

Organizational:

6. How many Rows/Bay are there in the Growth Shop?

7. What is the name of your supervisor?

8. Name the sectional head of the following sections:

Assembly:
27
 F&W:

M/C Shop:

Maintenance:

Technical:

1. Will you check your tool and machine after completion of work?

2. What are the colors of oxygen and D.A cylinder?

3. Name the instruments used in the shop, during manufacturing.

4. What is difference between oil and grease?

5. Name the vehicles used for handling small jobs in the shop floor?

6. How leveling of bed is done?

7. Where will you use a ‘U’ clamp?

8. Where will you use a pencil grinder?

9. How nuts and bolts are identifying?

10. What do you understand by 27-32 open end spanner?

CONTRACT WELDERS TEST CONTRACT HELPERS TEST

STATUS STATUS
NO.
NO. OF
OF
WELDE
S NAME OF S NAME OF HELPE
R
L CONTRACTOR L CONTRACTOR R
TESTE
TESTE
D
D
1 M R ENTERPRISES 2 1 BALAJEE 13
2 R B ENTERPRISE 3 2 ABHISHEK 8
3 RAJ 4 3 A K Enterprises 122

28
 CONSTRUCTION
4 S S ENTERPRISE 5 4 Prakash Logistic 53
5 J SANGHARI 1 5 B S Fabricator 22
6 SMART 9 6 L K S & Sons 28
7 SINGH INFOTECH 8 7 S S Enterprise 13
8 S R CHOUDHARY 5 8 Eshaan Enterprise 7
9 SURYA 10 9 M SINGH & SEN 19
1 1
0 VISHAL 10 0 FOASTER ENGG 11
1 1
1 M SINGH & SEN 23 1 Laxmi Engg 13
1 1
2 B S Fabricator 15 2 Bhagwat Engg 2
1 1
3 ABHISHEK 5 3 Star Construction 3
1 1
4 BALAJEE 1 4 J SANGHARI 3
1 1
5 DEVI ENGG 5 5 KBM 5
1 1 RAJ
6 Mc CHEM 2 6 CONSTRUCTION 6
1 1
7 FOASTER ENGG 4 7 Mc CHEM 3
1 1
8 8 SURYA 33
1 1
9 9 BISWAS 6
2 2
0 0 SRRC 1
2 2
1 1 JAIDEEP 2
2 2
2 2 VISHAL 11
2 2
3 3 R B ENTERPRISE 8
2 2
4 4 Jyoti Engg 4
2 2
5 5 CONCERD 3
2 2
6 6 ARCHNA 1
2 2
7 7 PURAN MAL 30
2 2
8 8 DCC 7
2 2
9 9 PREM EKTA 5
3 3
0 0 MARUTI 4
3 3
1 1 UTSAV CONST 3
3 3
2 2 MR 1
3 3
3 3 R S ENTERPRISES 2

29
 CONTRACT FITTERS CONTRACT GAS CUTTERS
(ASSLY) TEST STATUS TEST STATUS
NO. OF NO. OF
NAME OF NAME OF
FITTER S GASCUTT
SL CONTRACT CONTRACTO
3 TESTE L3 VSE ER 5
OR R
4 D 4 TESTED
31 PURANMAL 3 13 ABHISHEK
M R ENT 3 13
52 M SINGH & Prakash
25
SEN 3 3 Logistic
C H ENGG & CO 8 8
B S
36
3 Fabricator
PRASAD 8 5
3 UTSAV 2 47 BALAJEE 5
34 JAI MAA
53 S R CHOUDHARY 4
6 ENGG 2 8 KBM 1
SRRS TOTAL 112 TOTAL 487
5 6
CO. 4 J SANGHARI 1
Eshaan
6 7
BISWAS 2 Enterprise 1
FOASTER
7 8
DCC 4 ENGG 3
RB
8 9
MARUTY 3 ENTERPRISE 4
1 M SINGH &
0 SEN 2
1
S NAME OF NO. S 1 JyotiNAME
EnggOF 1NO. OF
L CONTRACTOR OF L1 CONTRACTOR FITTER
T0TAL 23 FITTE 2 SURYA 1TESTED
R
TOTAL 38
TESTE
Trade Nos. D GRINDER/DRESSER
1 B S Fabricator 13 1 BALAJEE NO. OF3
S NAME OF
2 BALAJEE ENGG 4 2 CONTRACTOR
Raj const FITTER 1
L
Welders 112 5 TESTED
3 BALAJEE
Assly F/R
construction 23 1 S R CHOUDHARY 3
Fab F/R
4 ABHISHEK 87 4 2 Raj
3 const
B S Fabricator 2 3
GRINDER
5 M SINGH & SEN 67 9 4 SHANGHARI
4 R B Enterprise 1 1
Helper
6 Laxmi Engg 487 4 3 B5 S Fabricator
A K Enterprise 8 6
MHS Opr
7 Eshaan Enterprise 112 3 4 R B Enterprise
6 Prakash Logistic 2 23
Gas
8 Mccutter
CHEM 38 2 5 A7 K Enterprise
Vishal 10 3
TOTAL
9 FOASTER ENGG 926 1 6 Prakash
8 Laxmi Logistic
Engg 0 1
1 PVC 3 7 BALAJEE
9 FOASTER ENGG 7 1
0 8 JYOTI ENGG 2
1 KBM 5 9 VISHAL
1 Mc CHEM 3 1
1 1 0
1 JYOTI ENGG 3 0 Mc
1 CHEM
M SINGH & SEN 2 1
2 1 1
1 S R CHOUDHARY 4 1 M1 SINGH & SEN
Elite Fabricator 5 53
3 1 2
1 Star Construction 1 2 FOASTER
1 PURANMAL ENG 3 10
4 1 3
1 J SANGHARI 1 3 PURANMAL
1 VACON 0 1
5 1 4
1 VISHAL (Open 2 4 VACON
1 SRC 0 1
6 Yard) 1 5
1 VISHAL (Inside) 5 5 SURYA 9
7 1 STAR
1 R B Enterprise 6 6 CONSTRUCTION
1 SURYA 9 2
8 6
1 Raj const 3 1 1 JAIDEEP 1
7
Eshaan 30
Enterprise 1
TOTAL 67
 9 7
2 1
0 S S ENTERPRISE 5 8
1 1
9 A K Enterprise 1 9
2 2
0 SURYA 3 0
TOTAL 87 TOTAL 112

ANALYSIS OF FINDINGS

This chapter envisages as analytical outcome of the total research work which has been
conducted. the chapter shall highlight the analysis on one to one basis.
The outcome of the test is represented separately according to contractor wise.

A K Enterprises
Score obtained by the employee of A K ENTERPRISES which supply around 150 work forces
to TGS.
Comparison between the actual and expected performance of the employees of A K Enterprise.

SAFETY HK ORG TECH OVERALL

ACTUAL 82.30 82.74 43.89 64.69 62.36
EXPECTED 60 60 60 60 60

31
ABHISHEK
Score obtained by the ABHISHEK
Comparison between the actual and expected performance of Abhishek of A K Enterprise.

SAFETY HK Org Tech Overall

ACTUAL 59.38 87.50 27.50 82.50 60.27
EXPECTED 60 60 60 60 60

32
B.S.Fabricator

Score obtained by employee of B S Fabricator

COMPARISION BETWEEN SCORE OBTAINED BY THE EMPLOYEE OF BS
FABRICATOR AND THE EXPECTED BY TGS.

SAFETY HK ORG TECH OVERALL

ACTUAL 87.5 87.5 22.72 80.45455 61.85065
EXPECTED 60 60 60 60 60

33
COMPARISION BETWEEN ACTUAL AND EXPECTED RESULT OF EMPLOYEES.
THE OVERALL PERFORMANCE OF THE EMPLOYEES OF B S FABRICATOR IS
SATISFACTORY EXCEPT KNOWLEDGE ABOUT ORGANISATION.
BALAJEE
Score obtained by the employee of BALAJEE.
COMPARISION BETWEEN THE SCORE OBTAINED BY EMPLOYEES AND EXPECTED
BY TGS.

SAFETY HK ORG TECH OVERALL

ACTUAL 69.44 88.89 26.67 87.78 63.49
EXPECTED 60 60 60 60 60

OVERALL PERFORMANCE IS SATISFACORY EXCEPT IN ORGANISATIONAL

KNOWLEDGE IN WHICH AVERAGE SCORE IS 26.67.

34
BALAJI ENGINEERING
Score of the employee’s of BALAJEE ENGINEERING.
COMPARISION BETWEEN THE ACTUAL AND EXPECTED MARKS.
SAFETY HK ORG TECH OVERALL
ACTUAL 100 100 15 75 60.71
EXPECTED 60 60 60 60 60

THE EMPLOYEE OF BALAJI ENGINEERING HAS DONE EXCELLENT PERFORMANCE

IN SAFETY AND HOUSEKEEPING BUT HAVE VERY FEW KNOWLEDE ABOUT
HOUSEKEEPING.

35
OVERALL PERFORMANCE IS SATISFACTORY.

BISWAS ENTERPRISES
SCORE OBTAINED FROM THE EMPLOYEE OF BISWAS ENTERPRISES.
COMPAISION BETWEEN ACTUAL MARKS OF EMPLOYEE’S AND EXPECTED
MARKS.
SAFETY HK ORG TECH OVERALL
ACTUAL 100 83.33 50 83.33 73.81
EXPECTED 60 60 60 60 60

OVERALL PERFORMANCE IS SATISFACTORY

36
INDIVIDUAL PERFORMACE IN ORGANISATIONAL KNOWLEDGE IS LESSER BY
10%.

C. H. ENGINEERING
SCORE OBTAINED FROM THE EMPLOYEE OF C H ENGINEERING.
COMPARISION BETWEEN MARKS OBTAINED BY THE EMPLOYEES OF C H
ENGINEERING AND EXPECTED BY THE COMPANY.

SAFETY HK ORG TECH OVERALL

37
PRESENT 100 87.5 80 82.5 84.82143
EXPECTED 60 60 60 60 60

OVER ALL PERFORMANCE OF THE EMPLOYEE OF C H ENGINEERING IS VERY

GOOD AND IS ABOVE 80%.
IN INDIVIDUAL SECTION ALSO AVERAGE EMPLOYEES SCORE MORE THAN 80%.

DHANNANJAY CONSTRUCTION CO.

SCORE OBTAINED BY THE EMPLOYEES OF DHANNANJAY CONSTRUCTION CO.

38
COMPAISION BETWEEN ACTUAL MARKS OF EMPLOYEE’S AND EXPECTED
MARKS.

SAFE OVERA
TY HK ORG TECH LL
ACTUAL 92.86 92.86 68.57 74.29 77.55
EXPECT
ED 60 60 60 60 60

ESHAAN ENTERPRISE

39
Score obtained by the employee’s of ESHAAN ENTTERPRISES.

Comparison between actual and expected results obtained by employee’s of ESHAAN

ENTTERPRISES.

OVERA
SAFETY HK ORG TECH LL
53.571 60.714 42.857 75.714 58.673
ACTUAL 43 29 14 29 47
EXPECT
ED 60 60 60 60 60

40
The employee’s of ESHAAN ENTTERPRISES have less than expected knowledge in safety and
organization.
Housekeeping and technical knowledge is satisfactory but the overall performance is not
satisfactory.

FOASTERS ENGINEERING (I)

Score obtained by the employee’s of FOASTERS ENGINEERING (I).

41
Comparison between score obtained by the employee’s of FOASTERS ENGINEERING (I) to
expected score obtained by TGS.

SAFE OVERA
TY HK ORG TECH LL
ACTUL 65.91 77.27 23.64 84.55 59.09
EXPECT
ED 60 60 60 60 60

42
Employee’s of FOASTERS ENGINEERING (I) have very poor knowledge about organization

which affect overall performance that is less than 60%. In other section performance is good.

KUNWAR BUILDERS

Score obtained by the employee’s of KUNWAR BUILDERS.

Comparison between the actual score obtained by the employee’s of KUNWAR BUILDERS and
expected by management.
SAFE TOTA
TY HK ORG TECH L
ACTUAL 60 100 8 88 57.14
EXPECT
ED 60 60 60 60 60

43
In safety performance of employee is equal to expected. In housekeeping and technical field
their knowledge is excellent but organizational knowledge is very poor which lower down the
overall performance from expected one.

L.K.S & SONS

Score obtained by the employee’s of L K S & SONS.

Comparison between actual score obtained by employees of L K S & SONS and score expected
by the management.
SAFE OVERA
TY HK ORG TECH LL
ACTUAL 81.25 85.71 53.57 77.50 70.66
EXPECT
ED 60 60 60 60 60

44
Interpretation: Overall performance is more than expected. Section wise performance is very
good except organizational knowledge which needs to be revised.

LAXMI ELECTRICALS

Score obtained by the employee’s of LAXMI ELECTRICALS.

Comparison between score obtained by the employee’s of LAXMI ELECTRICALS and score
expected by the management.

SAFE OVERA
TY HK ORG TECH LL
ACTUAL 92.31 92.31 64.62 81.54 78.57
EXPECT
ED 60 60 60 60 60

45
Interpretation: Overall all performance is 78.57 which are very good. Knowledge in safety and
housekeeping is excellent also employee of LAXMI ELECTRICALS has given good
performance in organization and technical area.

M. R ENTERPRISES

Score obtained by the employees of M R ENTERPRISES.

Comparison between the marks obtained by the employee of M R ENTERPRISES and marks
expected by the management.
SAFE HK ORG TECH OVERA
TY LL
ACTUAL 89.29 78.57 40.00 58.57 59.18
EXPECT 60 60 60 60 60
ED

46
Interpretation: Overall performance is almost satisfactory. Performance in individual section is
very good in safety followed by housekeeping but knowledge about organization is not good.
They knowledge in technical side is beyond from expected which may drop down the overall
performance of TGS.

M SINGH & SEN

SAFE OVERA
TY HK ORG TECH LL
ACTUAL 50.00 81.58 30.53 82.63 59.21
EXPECT
ED 60 60 60 60 60
47
PRAKASH LOGISTICS

SAFE OVERA
TY HK ORG TECH LL
ACTUAL 82.08 66.98 35.85 46.04 50.54
EXPECT
ED 60 60 60 60 60

48
PRASAD ENGG

SAFE OVERA
TY HK ORG TECH LL
ACTUAL 100 70 60 64 68.57
EXPECT
ED 60 60 60 60 60

49
PREM ELECTRICAL

SAFE OVERA
TY HK ORG TECH LL
ACTUAL 100 60 60 40 58.57
EXPECT
ED 60 60 60 60 60

50
PURAN MAL

SAFE OVERA
TY HK ORG TECH LL
ACTUAL 99.17 93.33 64.67 70.00 75.60
EXPECT 60 60 60 60 60
51
 ED

R B ENTERPRISES

SAFE OVERA
TY HK ORG TECH LL
ACTUAL 95 95 50 78 72.86
EXPECT 60 60 60 60 60

52
 ED

RAJ CONSTRUCTION

SAFE OVERA
TY HK ORG TECH LL

53
ACTUAL 91.67 62.50 46.67 70.00 63.69
EXPECT
ED 60 60 60 60 60

S S ENTERPRISES

SAFE OVERA
TY HK ORG TECH LL

54
ACTUAL 71.43 89.29 37.14 82.86 65.82
EXPECT
ED 60 60 60 60 60

SURYA ENGG

SAFE OVERA
TY HK ORG TECH LL

55
ACTUAL 82.81 82.81 45.63 64.69 63.06
EXPECT
ED 60 60 60 60 60

V. S. ENTERPRISES

SAFE OVERA
TY HK ORG TECH LL

56
ACTUAL 100 90 76 68 78.57
EXPECT
ED 60 60 60 60 60

VISHAL ENTERPRISES (INSIDE)

SAFE OVERA
TY HK ORG TEVH LL

57
ACTUAL 83.33 88.89 55.56 80.00 73.02
EXPECT
ED 60 60 60 60 60

OTHERS

58
 SAFE OVERA
TY HK ORG TECH LL
ACTUAL 82.35 91.18 41.18 71.47 65.02
EXPECT
ED 60 60 60 60 60

CONCLUSIONS
59
The findings of data have been presented through bar graphs .We present finding in words in the
following sentence.

A.K.ENTERPRISES employee was one of the sample for own Test. It has done well safety it
has crossed standard norms. Which is above 60% and searched out 82% level? In housekeeping
it has over farmed the standard level and reached to the level of 83% .It has not face well in
Organization based question as it could reach even standard level and keep itself at 42% level.
So far as technical skill is concerned A.K.ENTERPRISES’s employees performance is very
close to satisfactory. It is just above the standard level at the 63%.

ARCHANA CONSTRACTION employee was one of the sample for own Test. They were
survey properly with patient. Their knowledge and skill in safety and housekeeping is
remarkable touching the 100% level. In organization knowledge their skill is disappointment. In
terms of the technical skill level got standard level of 60 %.

The analysis of the data collection Test suggests that ABHISHESK CONSTRUCTION
employee’s Safety Awareness is just a little below the standard level. It has almost touched the
standard level. In housekeeping it has done well crossing standard point reached 88%.
So far as organization is concerned the skill of ABHISHESK CONSTRUCTION employees is
much below the standard level. It is only 28%.It is less than half of standard point. When the
technical skill level is concerned the employee’s skill finished well and crossed the standard
level.
The above contractors and their employees cover the major numbers of the contractors. The
analysis of the data collection survey suggests:

• Employee’s Safety Awareness is just a little below the standard level.

• As far as the technical skill level is concerned the employees responded well.
• They did not score well as far as the Organization based question is concerned and could
only reach the standard level.
• In housekeeping they have done well scoring more than the standard point.

60
RECOMMENDATIONS

 Management can use the above observations to finalize the potential contractor
who will provide work force for TGS.

 The new employees should go through the evaluation test before getting the gate
pass.

 Special training should be provided to the contractors of TGS to increase their

productivity as they support most part of TGS.

 It was also found that some contractors provide very less amount of work force.
To maintain the quality of work it is recommended to have less number of contractors
who will handle big amount of work load in TGS.

 To explain whether the implementation of rules, policies and programs in the

organization is up to the mark or not.

61
ACHIEVEMENTS/LEARNINGS

The term ‘human resources’ may be defined as the total knowledge, skills, creative abilities,
talents and aptitude of an organization’s workforce, as well as the values, attitudes, approaches
and beliefs of the individuals involved in the affairs of the organization. It is the sum total or
aggregate of inherent abilities, acquired knowledge and skills represented by the talents and
aptitudes of the persons employed in an organization.

I also learnt the work culture of the TATA STEEL which will help me bridge the gap between
my classroom knowledge and the practical environment.

62
 REFERENCES

 HR/IR DEPARTMENT OF TGS

 WEBSITE:www.tatagrowthshop.com

 TOYOTA WAY-TATA McGraw-HILL PUBLISHING COMPANY LIMITED

 TGS TRAINNING CENTER

63