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The Production System Design Laboratory (PSD), Massachusetts Institute of Technology (MIT)
http://lean2.mit.edu/ states that 'Lean production is aimed at the elimination of waste in every area
of production including customer relations, product design, supplier networks and factory
management. Its goal is to incorporate less human effort, less inventory, less time to develop
products, and less space to become highly responsive to customer demand while producing top
quality products in the most efficient and economical manner possible.'
Six Sigma
The goal of Six Sigma is to increase profits by eliminating variability, defects and waste that
undermine customer loyalty.
Six Sigma is a methodology that provides businesses with the tools to improve the capability of
their business processes. This increase in performance and decrease in process variation leads
to defect reduction and vast improvement in profits, employee morale and quality of product.
Here's an article with more detail on defining Six Sigma: What is Six Sigma?
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Six Sigma is a rigorous and a systematic methodology that utilizes information (management by
facts) and statistical analysis to measure and improve a company's operational performance,
practices and systems by identifying and preventing 'defects' in manufacturing and service-
related processes in order to anticipate and exceed expectations of all stakeholders to
accomplish effectiveness.
Standard deviation
Dark blue is less than one standard deviation from the mean. For the normal distribution,
this accounts for 68% of the set while two standard deviations from the mean (blue and
brown) account for 95% and three standard deviations (blue, brown and green) account
for 99.7%.
In practice, one often assumes that data are from an approximately normally distributed
population. If that assumption is justified, then about 68% of the values are at within 1
standard deviation away from the mean, about 95% of the values are within two standard
deviations and about 99.7% lie within 3 standard deviations. This is known as the "68-95-
99.7 rule".
DMAIC Define Define the project goals and customer (internal and external)
Measure deliverables
Analyze Measure the process to determine current performance
Improve Analyze and determine the root cause(s) of the defects
Control
Improve the process by eliminating defects
DMADV Define Define the project goals and customer (internal and external)
Measure deliverables
Analyze Measure and determine customer needs and specifications
Design Analyze the process options to meet the customer needs
Verify
Design (detailed) the process to meet the customer needs