CIS BAYAD CENTER, INC.

FRANCHISE INFORMATION SHEET

BOOTH MODEL

BAYAD CENTER is the countrys trailblazer and leader in

the over-the-counter bills payment collection business.

I. Company Profile

THE TRUSTED BRAND

BAYAD CENTER is a wholly owned subsidiary of the Manila Electric Company (MERALCO) and part of the
MVP group of companies. It is also a member of the Philippine Franchise Association (PFA), the
Association of Filipino Franchisors Inc. (AFFI), and the Filipino International Franchise Association (FIFA).

With more than 18 solid years in the outsourced payment collection industry, BAYAD CENTER is the top-
of-mind, leading brand when it comes to bills payment.

PAYMENT CHANNELS

BAYAD CENTER is known as the country's best one-stop payment center. As a pioneer and leader in the
industry, BAYAD CENTER is strategically located in high-traffic areas. It offers reliability through a
powerful combination of a fully automated system and well-trained, customer-oriented personnel
handling the payment transactions.

1. Branded Stores (368) These are the company-owned stores, stand-alone franchisees, rural
banks (counter), cooperatives, and in-store booths.
2. Corporate Service Partners (3,892) These are the industry-recognized establishments whose
Bills Payment facility is powered by Bayad Center.

VISION
To become a global organization and the undisputed leader in transaction-based services preferred by
institutions and their customers.

MISSION
To offer the widest and most efficient range of transaction-based services in the largest geographical
area possible.

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HISTORY
The BAYAD CENTER business model is the first of its kind in the Philippines: concurrently providing a
dependable payment collection solution to its corporate partners, creating business opportunities for its
franchisees, and offering the public a reliable and convenient bills payment collection service. As a
pioneer, BAYAD CENTER has defined and set the standards of the Outsourced Payment Collection
Industry.

BAYAD CENTER was originally known as the Payment Collection Service, a division of Corporate
Information Solutions, Inc. (CIS) established in May 1997. In 2006, BAYAD CENTER spun-off from CIS to
become CIS BAYAD CENTER, INC. (CBCI). A year later, as part of its mission to be present in every
possible neighbourhood in the country, CBCI transitioned into a franchising organization.

BAYAD CENTER is now the leading brand in the over-the-counter multiple bills payment collection
business. It proudly provides the public a worry-free payment collection service for organizations in the
following sectors: utilities, government service, telecommunications, cable TV, Internet service,
insurance and pre-need, healthcare, transportation, electronic wallet, credit card, real estate, financial
services, arts and entertainment, columbaries, memorial parks, and charities.

SERVICES OFFERED

BAYAD CENTER BILLS PAYMENT

As the leader and pioneer in the over-the-counter multiple bills payment collection business, we have
the most number of bills accepted from multiple industries. We are also the most trusted brand by
major institutions and corporations.

BAYAD CENTER BUSINESS CENTER SERVICES

Prepaid Loading Largely serving the unbanked, Bayad Center offers re-loading for mobile accounts
(Globe, Smart, Sun, Talk N Text, Touch Mobile), cable TV (Cignal Prepaid), electricity (Meralco Kuryente
Load), expressway pass (Easytrip), smartcard (Beep), and e-wallet (GCash, Smart Money, PayMaya).

Remit Plus Bayad Center offers remittance services for our kababayans here and abroad. Funds sent
from overseas through our partner remittance companies may be picked up by beneficiaries locally at
selected Bayad Center branches.

Application Acceptance Services Extending the customer touch point of our partners, we accept a wide
array of applications through Bayad Center, from credit cards to cable/digital TV, mobile/wired phone
and Internet service providers.

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NEW PAYMENT PLATFORMS

Touch Pay Machine This innovative platform is a self-service kiosk whose primary use is to help reduce
payors waiting time in different payment convergence zones, such as the billers business office,
government offices, BPOs, factories, malls, and convenience stores nationwide.

1Pay Online Bayad Center now offers the convenience of paying from your own home! Through 1Pay
Online, customers just need to log on to the Bayad Center website, put in the details of their bill
accounts, then pay via credit or debit card.

ACCREDITED MEMBER COMPANY:

Philippine Association of National Advertisers (PANA)

Philippine Marketers Association (PMA)
Public Relations Society of the Philippines (PRSP)
Internet and Mobile Marketing Association of the Philippines (IMMAP)
Philippine Retailers Association (PRA)
Philippine Franchise Association (PFA)
Association of Filipino Franchisers, Inc. (AFFI)
Filipino International Franchise Association (FIFA)

OUR BILLER PARTNERS:

NATIONAL BILLERS:

Government Services:

Social Security System, Pag-IBIG, PhilHealth, National Home Mortgage Fund Corp., National Statistics
Office, National Bureau of Investigation, Philippine Oversease Employment Administration

Telecommunications:

Bayan Telecommunications, Digitel, Globe, PLDT, Racitelcom, Smart, Sun Cellular

Internet:

Bayan Broadband, Racitel, Digitel DSL Plus, Sun Broadband, Globe Broadband, Smart Broadband,
Infocom, Wi-tribe, PLDT My DSL, Sky Broadband

Credit Cards:

Megalink Accredited Banks (BDO, Citibank, HSBC, Metrobank, Security Bank, Standard Chartered, UCPB,
UnionBank), RCBC Bankard, BPI

Travel:

AirAsia Zest, CebuPacific Air, Philippine Airlines, EasyTrip

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Charitable Institutions:

One Meralco Foundation, UNICEF, World Vision

Financial Institutions:

Aeon Credit Service, Asia United Bank, Asialink Finance Corporation, CTBC Bank, Finaswide, Global
Dominion Financing Inc., HC Consumer Finance Philippines, PesoPay, Sterling Bank of Asia

Insurance:

Asianlife Financial, Caritas Financial Plans, Cocolife, Eternal PLans, FLT Prime Insurance Corp., Fortune
Care, Sunlife Grepa, Manulife, Manuplans, Maxicare, Philamlife, Philippine Prudential, Pru Life U.K., Sony
Life, Sun Life of Canada, Sun Life Financial

Memorial Parks & Columbary:

Blossomville Realty, Eternal Plans, Inc., Golden Haven, Manila Memorial Park, Loyola Consolidated Plans,
St. Therese Columbarium, The Ascension Columbary

Distributors:

Getz Bros. Philppines Inc.

Schools:

Adamson University, Asian College, APEC Schools, STI College

Online Shopping:

PesoPay, DragonPay, Aurumpay

LOCAL BILLERS:

Electricity:

Albay Power and Energy Corporation, Balamban Enerzone, Batangas Electric I/II, Benguet Electric
Coopertive, Cotabato Light, Davao Light and Power, Ilocos Norte Electric Coooperative, Iloilo Electric
Cooperative I/II, Leyte Electric Cooperative II, Mactan Enerzone, Manila Electric Company, Pampanga
Electric Cooperative II, Pangasinan Electric Cooperative I/III, Subic Enerzone Corporation, Tarlac Electric
Cooperative I/II, Visayan Electric Company

Water:

BP Waterworks, Inc., First Peak Water Resources, Goodhands Water Specialists, Inc., Happywell
Management and Collection, Laguna Water, Manila Water, Marilao Water District, Maynilad, Metro
Cebu Water District, Meycauayan Water District, Norzagaray Water, Prime Water, San Jose Water
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District, Silang Water District, Southlink Water Works, Inc., Sta. Lucia Water, Sta. Maria Water District,
Subic Water and Sewerage Co.

Cable:

Asian Vision Cable Holdings, Cablelink, CignalTV, Pilipino Cable Corporation, Sky Cable, Planet Cable,
Royal Cablevision Corporation

OUR REMITTANCE PARTNERS:

IRemit, TransFast, MyRemit, Ria Financial, XOOM, BDO Remit, Filremit, Sendah, AUB, Moneygram,
LandBank, BPInoy, Smart Money, GCash

OUR INTERNATIONAL BILLS PAYMENT PARTNERS:

iRemit, Ventaja, PLDT Global, Philippine National Bank, Saudi Call

II. Criteria for a Franchisee

1. Integrity / Sound Character

2. Absence of Criminal / Derogatory Record
3. Sound Medical and Psychological Condition
4. Financial Capability / Business Sense
5. Available time to manage the franchised branch
6. Existence of network in the local market for possible customers of Bayad Center.
7. Capability to identify at least 10,000 households and up (estimate) in the immediate
vicinity of the proposed site.

III. Criteria for a Location

1. Customer density of the area can still accommodate an additional Bayad Center franchise.
2. High Foot and Vehicular Traffic.
3. Proximity to Partner Bank/s UCPB and BDO (should be formerly an EPCIB branch)
4. Visible to Customers
5. Preferably in a Commercial Area (preferably)
6. Presence of at least 10,000 households and up (estimate)
7. Not within the proximity of an existing Bayad Center Franchised Site

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 IV. Franchise Investment

6 SQM Exclusive Area for Bayad

DESCRIPTION Center Transactions
(Stand-Alone or In-line)
COUNTER COUNT 2
FRANCHISE TERM 5 years
A. FRANCHISE FEE only (VAT Inc.) Php125,000
B. Estimated Cost for Equipment, Marketing Collaterals
Php200,000
and Signages
C. Estimated Cost for Construction
Php150,000
(depending on actual store size and condition)
Initial Pre-fund Php200,000

ESTIMATED TOTAL FRANCHISE INVESTMENT Php475,000

Projected Payback 2 years

BOOTH includes:

INCLUSIONS: Construction includes Facade Renovation with 2 counters measuring .80m per counter (FRONTAGE ONLY), with
drawer, grills; 1 pc. Ordinary door w/ lock & door closer measuring .80 having a total frontage of 2.4m up to 2.5m, 1pc. Circuit
breaker, 2 pcs. pin light with 15 watts, pin light& wiring, R[-36]C interior & exterior painting. [**Note: In case the proposed site
is not enclosed or has no side walls, the construction cost will be based on the actual measurement and quotation. Construction
will include: Fabrication of Free Standing Enclosed Booth with 2 counters at .80m per counter (160mto170 m (W) x 220m to 230m
(L) x 2.40m (H)); 3 sides double wall using 2x2 wood with 1/4 plywood for ceiling; 1 pc. Ordinary door w/ lock & door closer; 1 pc.
circuit breaker, 2 pcs. 15 watts pin light & wiring; Interior & exterior painting] (**Construction Permits not included; cost for
Metro Manila Only), 1 Double Face Signage (post to be provided by the franchisee), 1 Single Face Signage, 2 sets of PC, 2 Epson
Printer, 2 Barcode Scanner, 2 Flatbed Scanner, 1 Vault, 2 Tellers Chair, 1 money verifier, 1 set of CCTV with 2 cameras.

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 MARKETING COLLATERALS: ALL Biller Tarp mounted and roll-up (3x6 ft, 12 oz, with roll up mechanism) - 1 pc.,
Teller's Uniform - 2 pcs., Flyers 2,000 pcs., Ecobag (Color Orange with BC Logo 25 pcs., Now Open Tarp - (3x6 ft.,
12 oz, with seaming and eyelet) 2 pcs., Tricycle / Jeep Sticker (4x8 inches, outdoor material) 30 pcs, Bayad
Center Transaction Forms (BCTF) 100 pcs.

V. Standard Look

BOOTH
STAND-ALONE or IN-LINE

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VI. Franchise Benefits
Benefits as a Bayad Center Franchisee:

1. Brand Leverage
2. Immediate access to Bayad Centers 190++ Biller Brands
3. Foot traffic builder
4. Worry-free collection
5. Operational Support
6. Training Support
7. Technical Support
8. Marketing Support
9. Service Fees

Franchisees earn not only from bills payment collection but also from Bayad Centers other business lines
like money remittance, e-loading and application acceptance through the Service Fees we pay to our
Franchisees. There are fixed service fee rates per transaction, depending on the bill or service processed.

VII. Franchise Term

The franchise term is for five (5) years. The Franchise may be renewed for another 5 years depending on
the Franchisees performance.

VIII. Service Fees

A. BILLS PAYMENT

BOOTH MODEL
Service Fee Php5.00 per bill transaction
(regardless of amount to be paid by customer)

A. REMITTANCE

Our Remittance Partners are as follows:

A. International Remittance Payout B. Domestic Remittance

(Php30.00 per transaction) (Php10.00 Average per transaction)

AUB Smart Money In

BDO Remit Smart Money Out
BPI GCash In
FilRemit GCash Out
iRemit

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 Landbank
Moneygram
MyRemit
Plus1 Direct
Ria Financial
Transfast
Xoom

C. ELOADING:

Franchisee Discount Rate Share

FRANCHISEE DISCOUNT
TELCO RATE SHARE
GLOBE 4.00%
SMART 4.44%
SUN 4.44%

D. INSTASURANCE FRANCHISOR shall pay FRANCHISEE a service fees Php3.00

per transaction.

E. COMPREHENSIVE THIRD PARTY LIABILITY (CTPL) INSURANCE

Vehicle Type Franchisees Service Fee

1. Private Cars (including Jeeps &
Utility Vehicle) Php50.00 per transaction

2. Light/Medium Trucks (own

goods) not over 3,930 kgs Php50.00 per transaction

3. Heavy Trucks (own goods) and

Private Buses over 3,930 kgs Php50.00 per transaction

4. AC and Tourist Cars

Php50.00 per transaction

5. Motorcycle / Tricycles / Trailers

Php25.00 per transaction

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 F. TICKETING

Franchisees Franchisees
Service Fee Service Fee
(One way) (Two way)
1. Domestic Ticketing Php60.00 per Php120.00 per
transaction transaction
2. International Ticketing
(One-way) Php120.00 per Php240.00 per
transaction transaction

G. APPLICATION ACCEPTANCE

1. CIGNAL
Franchises Service Fee: 60% of the Package/Plan Availed
by the Subscriber/Customer.
For example: Customer availed Cignal Postpaid Lease Plan
amounting P990.00. Franchisees service fee is Php594.00

IX. Application Procedure

BAYAD CENTER IMPLEMENTATION TIMELINE

Month - Year Month - Year
Wk Wk Wk Wk Wk Wk Wk Wk
Activities / Tasks Assigned Parties
1 2 3 4 1 2 3 4

1. Applicant submits Letter of Intent to CIS

Bayad Center, Inc. (CBCI) with attached location
map, perspective, photo (interior &
exterior/facade) of the proposed site. The letter
with map can be sent to our office at fax no.
635-3895, or email to Grace M. Cartagena or
Franchise
Noel P. Perez at franchising@bayadcenter.com
Applicant
(NOTE: Letter should be addressed to MS.
MILAGROS S. ROA, AVP & Head, Business
Network Development. Please include in the
letter complete address of the proposed site as
well as applicants contact info landline, fax &
cellphone numbers.)

2. CBCI screens proposed site and conduct Franchise Dev.

ocular inspection. Asst.

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 3. CBCI informs the applicant via email if the site Franchise Dev.
is approved or declined. Asst.

4. CBCI conducts Franchise Orientation. Franchise Dev.

Officer
5. If site is approved, applicant submits
Franchise Application Form, Market Study, Profit
& Loss, Statement of Assets & Liabilities (SALN),
Bank Certification, Authorization Letter, with all
supporting documents and pays Php15,000.00
processing fee (Non-Refundable). The
Php15,000.00 amount is deductible from the
Franchise Fee amount should the application be Franchise
approved. Applicant
Franchise Dev.
6. CBCI verifies Market Study data.
Officer
7. CBCI conducts Character/Background
Investigation thru a Third Party Agency and
checks as well the Financial aspect of the Franchise Dev.
applicant. Asst.
8. If B.I./C.I. was approved, Pre-Opening
Checklist briefing will be conducted. Applicant Franchise Dev.
signs Memorandum of Agreement and reviews Officer/Franchis
Franchise Agreement. ee
9. Franchisee signs the Franchise Agreement
and pays the Franchise Fee balance. Franchisee
10. Franchisee complies with all the Pre-opening
or development period requirements. Franchisee
Accredited
11. Site Construction Contractor
Franchise
Dev. Asst. /
12. Soft and Grand Opening. Franchisee

For more information/inquiries:

CIS BAYAD CENTER, INC.

Business Solutions Center, Meralco
Complex Ortigas Ave., Pasig City 0300

Telephone Numbers : (02) 1622-6067 (Grace M. Cartagena or Noel P. Perez);

(02) 635-3857 (fax)

Mobile Number : 0925-8143266

Email Address : franchising@bayadcenter.com
Website : www.bayadcenter.com

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