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Management
Consulting
Advancing the science
of high performance
We serve the worlds government entities as well as
largest companies working alongside clients at every
level of their organization.
Client Experience
We consistently put the client
organization and our clients people
at the centre of what we do to build
long lasting relationships grounded
on tangible outcomes; all of our top
Ann Bayart 100 clients have been with us for at
least 5 years, and 85 have been with
Accenture Management Consulting us for at least 10 years.
Managing Director
Belgium & Luxembourg
Our broad and deep spectrum of services covers all areas of management consulting
Specialty Skills
Functional & Industry Skills
Our specialty and functional skills cover industry and functions across all geographies
Strategy
Talent & Organization
Finance & Enterprise Performance
Customer Relationship Management
Operations
Risk Management
Sustainability
Analytics
We define with our clients the most suitable path to achieve High Performance. Our
recommendations are designed from the start with tangible outcomes, both quantitative
and qualitative, and their implementation in mind. We stay focused and relevant by
identifying trends that will drive clients growth.
We help our clients move Certainty Aerospace & Defense
from issue to outcome Airline
with pace, certainty and Understanding your context and Automotive
anticipating issues early on creates
strategic agility predictability around outcomes and
Banking
enables us to mitigate risks Border Management
We understand our clients
Capital Markets
challenges and the changing
dynamics in which they operate. Our
We bring tried-and-tested Chemicals
approaches and assets and adapt Communications
strategy is all about operating at the
them for your particular situation,
heart of our clients businesses, and
starting with effective tools helps
Consumer Goods
the industry expertise and skills our Customs
assure a strong outcome
people have help make this possible.
Electronics & High Tech
Our confidence in our ability to Energy
deliver value is demonstrated by our Freight & Logistics
Pace willingness to stake our success to
yours
Health
We help seize the windows of Human Services
opportunity to create sustainable,
Industrial Equipment
long-term value. We help accelerate
the speed of value delivered and Strategic agility Infrastructure & Transport
ensure it is released at the right Insurance
Get it right the first time
times.
It builds capability into your business
Life Sciences
and operating models so they are Media & Entertainment
We strive to deliver value early to
resilient and responsive enough to Metals & Mining
build confidence in the short term,
handle future demands. Non-profit
while maintaining the momentum
to deliver demonstrable value Postal
throughout our work with you Public Safety
Retail
Accelerating value helps achieve
Revenue
earlier return on investment
so you can seize competitive Travel
advantage faster Utilities
To
Outcome
Strategic
Agility
Certainly
Pace
From
Issue
Strategy
Accenture Strategy work with Our intimate knowledge of all the
our clients to develop practical industries in which our clients operate
strategies that capitalize on plus our experience across all business
the opportunities presented by functions mean that our skilled teams
todays complex and uncertain are able to deliver tangible results in
global economy to deliver high any sector.
performance.
In an increasingly complex
We help executives carefully think marketplace, Accenture helps
through possibilities, assess and organizations to improve their
manage risk, and ultimately select the operational functioning in order
strategic direction with the strongest to reduce costs and increase their
stakeholder value potential. We agility and efficiency, without
then help executives translate those adding complexity or compromising
strategic insights into actionable plans the future. An integral part of the
at both the enterprise and business- Accenture approach to designing or
unit level. The result is strategies that improving any business operating
model is to first look at how the
Wim Decraene are focused on sustainable growth,
rooted in analytical rigor and built company is organized internally: What
with execution in mind. can be centralized or decentralized?
Strategy Lead Which jobs can stay in-house or be
Accenture Management Consulting outsourced? Which functions should
Belgium & Luxembourg be kept, and which new ones added?
We put the clients and
value at the heart of our Accentures strategic involvement in
Accenture helps clients to thinking pre and post merger transformation
formulate realistic business can ensure that synergies, revenue
There are many possible levers to and cost reduction targets are
strategies in which embody improve business performance. correctly set, measured, followed-up
the concept of value from Accentures role is to first help its and communicated to the market
initial issue to final out- clients identify and agree on which and stakeholders. We make sure that
strategies really make a difference. post-merger integration is smoothly
come. We bring a pragmatic, external planned and coherently executed. We
vision on decision-making in order can help to structure integration at
to help our clients arrive at the every level, from IT to organizational
best and most appropriate strategy processes, systems, and company
and, crucially, one around which a culture, right down to making sure
transformation plan can be structured people talk together in one operating
and implemented. model, without impacting the day-to-
day running of the merged company.
We enable our clients to stay
sharply focused on their bottom Finally, Accenture has the ability to
line and we link our remuneration frame strategic vision and execute:
to the measurable value we deliver. we can mobilize the skills required for
We bring proven Accenture tools, the practical implementation of any
methodologies and research that business strategy we help to design,
provide fact-based data on how other whether it is driving organizational
companies around the world perform change, performance management,
and achieve their growth objectives. systems integration or outsourcing.
We then use this data to benchmark
and creatively develop strategies
tailored to each client.
Working in mixed teams with the Business Strategy Accenture helped Unilever
client, we help them to execute Helps clients achieve their corporate
achieve high performance
their strategy at every level of the objectives by aligning their overall
organization, decisively and quickly. business model and customizing by successfully divesting
Throughout, the role of Accenture business unit strategies to deliver its European frozen foods
strategy consulting is to act as the the desired outcomes related to business.
guardian of value. customers, products, channel,
earnings and geography.
Divesting the Birds Eye
With Accentures help, companies and Iglo businesses not only
can move quickly and decisively Operating Model Strategy supported Unilevers five-
to capitalize on opportunities to Helps clients achieve the year strategy to reduce
unlock stakeholder value and grow capabilities that differentiate them
profitablyquarter by quarter, year from competitors and deliver the its brand portfolio from
after year. desired business outcomes in an 1,600 to 400 brands,
ever-changing marketplace. You can but also strengthened
read about our operational strategy
Unilevers ability to manage
capabilities in the following
What we do similar projects in the
sections.
future. Importantly, profits
Corporate Strategy
Mergers & Acquisitions from the sale have been
Helps clients to turn strategic
Helps clients enter new markets
industry issues and market volatility
and consolidate and leverage scale
reinvested to support
into successful business outcomes core business priorities
in existing markets with services
through the development of a
distinct corporate mission, well
ranging from pre-deal due diligence that will continue to
to post-merger integration, joint position Unilever for high
defined values and clear strategic
venture and alliances, divestitures
direction for the organization that
and IPO support. performance.
is based on the ability to execute.
Talent and Organization
Organizations in both the Drive an environment of continuous
private and public sectors face learning to help workforces
unprecedented challenges in collaborate and advance their skills
adapting to an uncertain and risky in light of business goals.
marketplace, serving customers
more effectively and driving global
strategies, all while keeping costs Accentures unique talent
under control. Executives need to
manage constant change and put in
and organization capabilities
place the business strategies, talent
Accenture is uniquely positioned
and leadership necessary to attain
to deliver integrated talent and
and sustain high performance in the
organization solutions that can help
coming years.
enterprises achieve their business
objectivessupporting growth,
For decades, executives have
accommodating acquisitions,
acknowledged the centrality of human
re-skilling major workforces, driving
capitalpeople and leadership, as
a new generation of innovation,
Sabine Haine well as the culture and organization
structures that support performance
managing major enterprise
transformation and becoming more
to achieving competitive advantage.
Talent and Organization Lead continuously change capable.
Yet, initiatives to advance talent
Accenture Management Consulting and organization capabilities, at the
Belgium & Luxembourg We bring to our clients business
necessary pace and in a way that
challenges and opportunities
produces predictable business results,
thousands of practitioners across
have often been challenging to
consulting, technology, and
We help our clients drive implement and sustain.
outsourcingwith capabilities ranging
enhanced organizational from HR management systems, to
Accenture has the tools, methods and
performance and more analytics that enable executives to
advanced enterprise learning, to
effective execution of human capital strategy and change
capitalize on the critical links between
management, to advanced learning
business strategy by the performance of their people
and collaboration tools and methods.
and the outcomes of their business,
improving the performance, With a delivery capability that brings
helping them reduce costs, improve
productivity and efficiency and productivity, serve
together an unmatched global reach
and a local relevance, Accenture has
collaborative power of their customers and achieve distinctive
the knowledge, skills and experience to
workforce talent. forms of competitive advantage.
help organizations of all sizes integrate
With more precision and scientific
and deliver the broad spectrum of
certainty, we help our clients put in
capabilities they need, more precisely
place the integrated programs to:
and predictably, at the speed and scale
needed to be successful.
Plan for the right talent in the right
places and in the right numbers to
Accentures talent and organization
execute business strategy, expand
offerings range from high-value
into new markets and drive growth.
consulting, to comprehensive HR
and learning outsourcing services, to
Manage complex change journeys,
advanced HR technology solutions.
while simultaneously creating
These market-tested solutions are
a change- capable and agile
supported by advanced analytics to
organization that can more readily
enable better, data-based decision-
adapt to evolving needs and
making and management of programs.
opportunities.
Our collaborative mindset and
innovative assets help us fashion
Manage a global workforce through
solutions that are right for our clients
more efficient and effective HR
needs and goals.
capabilities.
We partner with thought leaders What we do Learning & Collaboration
and major organizations, both We help our clients develop the
internally and externally, including Human Capital & Organization distinctive skills and capabilities
World Economic Forum; Harvard Effectiveness in their people to drive business
Graduate School of Education; We help our clients architect outcomes, through innovative,
Business Roundtable - Education, and execute broad-based human strategically-aligned learning and
Innovation and Workforce Initiative; capital strategy and organization collaboration solutions.
Moxie Research; University of Tilburg; transformation programs at scale to
NASSCOM; and Society for Human support new business strategies. Accenture Academy
Resource Management (SHRM). We offer a suite of innovative
Working closely with these and other Human Resources & Talent academies designed to improve the
leading organizations, we create Management performance of critical workforces
events, meetings, summits, webinars We leverage innovative tools, in key business functions.
and other forums to exchange ideas methods, strategies and
and insights with our clients and technologies to help clients create Following the merger
potential clients. HR organizations, processes, of Siemens AG and
and practices that can deliver
Ultimately, Accenture Talent & measurable improvements in the
Nokia, Accenture helped
Organization can accelerate the performance of their people and Nokia Siemens Networks
speed and pace of your workforce and the business. successfully execute an
organization enablement programs,
synchronize them to increase accelerated, complex
their efficiency, and continuously Change Management and lengthy program of
align workforce spending with the We leverage methods-based, change - encompassing
strategies needed to help adapt to data-driven solutions to help our processes, systems, learning,
change and advance toward high clients prepare for and manage
performance. complex business, organizational
communications, leadership
and workforce change in a market and more - to achieve
that is evolving at an accelerating its strategic goals for
pace. growth, while improving
customer focus and global
consistency.
Finance and Enterprise Performance
Challenged by difficult economic Our finance and
times and by a broader global
performance management
competitive environment,
businesses and governments are practice is acknowledged as
increasingly turning to their an industry thought leader
finance organizations for better
cost controland for innovative Our ongoing research program into
ways to improve overall business high performance finance explores the
performance. Chief financial relationship between finance mastery
officers are spending ever- and achieving high performance. The
greater portions of their time on program is based on primary research,
strategy and leadership, while including CFO interviews, surveys and
intensifying their focus on finance roundtables, as well as our experience
and accounting fundamentals from our work with clients. The result
in response to cost pressures, of this research has been a series
heightened regulatory scrutiny and of research reports and books that
demands for greater transparency. articulate Accentures unique point
of view on finance mastery and
Joris Van Malderen Nowadays, the finance function is achieving high performance. We also
increasingly involved in strategic and have an extensive library of finance
Finance and Enterprise operational decisions: acquisitions related thought leadership and
Performance Lead and investments to maximize the research on the topic of Corporate
Accenture Management Consulting value created for the company, the Finance, Finance Operations and
Belgium & Luxembourg translation of a multiple year plan Enterprise Performance Management.
into concrete budget objectives,
the operational review of profitable
We help finance product portfolios and even setting To help the CFO in the transformation
organizations maximize the goals for reducing inventory or of the finance function to play a key
optimizing the working capital needs corporate role above and beyond
value they create for their of the business. its traditional and continuing role,
enterprises. Accenture offers comprehensive
Accenture combines deep knowledge solutions backed by deep and
in finance management and proven comprehensive assets that have been
finance and business transformation tested in multiple client environments.
experience to address these
complexities. We maintain a dedicated
core of deeply experienced resources
in finance and accounting capabilities
around the globe and we leverage
common assets, tools and people
thanks to our network of global
delivery centers.
These assets include: peer What we do BNP Paribas improved the
benchmarking, shared service centers,
efficiency of its quarterly
analytics, structured methodologies Corporate Finance
for transformation programs, process reporting cycle.
Assists CFOs in developing the
maturity assessment, and best necessary corporate finance
practice architectures to swiftly and capabilities to enable high Accenture helped the bank
accurately set a diagnosis, propose performance for the organization.
alternative solutions and conduct
reduce timelines, harmonize
a risk managed and cost efficient Finance Operations
management reporting
transformation in areas as varied Focuses on effective and efficient functions, diminish costs and
as tax excellence, procure-to-pay, back-office services to create the enable faster integration of
treasury, business intelligence foundation for finance mastery.
reporting, fast close, strategic companies that BNP Paribas
planning, and finance processes Enterprise Performance may acquire in the coming
efficiency. Management years.
Allows organizations to improve
Accenture also helps its clients find their capabilities to forecast results,
innovative ways to strengthen the Based on Accentures
use data to inform decisions, and
corporate role of the finance function identify opportunities to drive experience, CFOs and senior
in order to better manage sales, business performance. financial professionals can
revenues, costs and investments. This
includes increasing synergies with
help drive operational
other areas of the business, such improvements by focusing
as with the risk function, to enable on what should happen in
decision making behaviors based on the future instead of
measurable risk and reward models
with sustainable impact, or with the providing information about
marketing and sales departments for what has happened in the
measuring the return on investment past. Numerous process
of their initiatives and alignment
improvements reduced
with the overall strategy of the
organization. peak-workload stress on
central controllers and
freeing up senior
management time for value-
added analysis, forecasting
and business leadership.
Customer Relationship Management
For several years, major market When defining the best sales or
research companies have recognized marketing organization to serve
Accenture as a global leader in strategic objectives, Accentures
Customer Relationship Management proven methodologies, best industry
(CRM) because of the distinctive practices and experience derived from
added value it brings to its clients. projects around the world can help
clients to quickly realize immediate
Accentures CRM services helps and long-term results. Additionally, as
its clients continuously anticipate the customer experience is influenced
and exceed the expectations of by all interactions across the
their customers by crafting and customer lifecycle, Accenture helps
implementing practical solutions that C-suite executives collaborate across
are tailored to performance targets functional areas in order to deliver the
and tightly focused on improving the intended, holistic customer experience
bottom line while at the same time that helps drive retention.
optimizing customer experience.
Sustainability
Ann Bayart
ann.bayart@accenture.com
+32 2-2267400