William D.

Scala
2216 Sheffield CRT. Flower Mound, TX 75028
Cell - (214) 532-5388
Home- (972) 539-7363
Work - (214) 630-1240
E-mail: Wdscala@aol.com

Profile:

Twenty plus years of B2B sales and customer support, for a private company in the data
processing services industry. Services include data center outsourcing, hardware, software,
consulting, Internet, help desk and network. The majority of contracts signed are three to five
years in length with large to medium size companies.

Management responsibilities include hiring, training, mentoring, team coordination and

evaluating sales associates. Client support responsibilities are billing, generating invoices,
collecting, solving problems, introducing future technology, generating additional revenue and
renewals. Sales responsibilities includes research, cold calls, setting up meeting, developing
custom proposal, pricing, negotiating service level, price and terms.

Objective:

I am looking for change, a new challenge with a great company with great offering. I am a
people person, a leader, I take responsibility, failure is not an option. I am comfortable talking to
C-level executives as well as technical personnel. I have excellent problem solving, analytical,
oral, written and communication skills. I am self-motivated and have never failed to achieve
business objectives.

Work Experience: September, 1983 – Present

Title: VP Sales and Customer Support

Company: Martec Computer Services Company

1420 W Mockingbird
Dallas, TX 75028 214/630-1240

Major accomplishments:

• Posted 26 straight profitable years, achieving quota every year.

• Started and ran consulting practice generating over 30 Million in revenue over 4
years.
• Set up partnership agreements with billion dollar companies, including EDS,
FMC, Atos Origin and CSC
• Never lost a client do to services levels. Have clients who have been with us for
over 15 years.
Responsibilities:
• Meet or Surpassed revenue plan and volume.
• Sales, all aspects including cold calls, new business development, setting up
meeting, proposals and meeting service levels.
• Contract negotiations.
• Leverage existing client relationship to maximize sales revenue.
• Manages day-to-day employee and customer relations, quickly solving any issues.
• Team Building, mentor, train, advice, and review sales team, help them achieve
quota.
• Budgeting
• Billing and collections

1982 - 1983 Armco Insurance Dallas, TX

Sr. Systems Analyses

Responsibilities: Online systems, 200 + CICS/Assembler programs

1979 – 1982 Electronic Data Systems (EDS). Dallas, TX

Systems Engineer
Responsibilities: Maintained COBOL and Assembler Systems for Medicaid systems.

Education:
Clarion University – PA. Graduated 1979
Bachelor of Science in Business Administration - Major in Accounting

Computer Skills:
Proficient in the use of:
Microsoft Excel, Word, PowerPoint