PRINCIPLES OF SELLING PRACTICE (PMK 2143)

PRINCIPLES OF SELLING PRACTICE

(PMK 2143)

NAME : NURUL SAZWIN BINTI ZULKEFLY

SECTION : AB 3.4

ID NUMBER : PTM160118805

NAME OF LECTURER : MADAM ROHAIZA BINTI HAMZAH

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PRINCIPLES OF SELLING PRACTICE (PMK 2143)

TABLE OF CONTENT

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PRINCIPLES OF SELLING PRACTICE (PMK 2143)

PERSONAL DETAILS

NAME : MUHAMMAD MUJAHIDDEEN BIN ZAMRI

AGE : 23 YEARS OLD

COMPANYS NAME : PHARMANIAGA

POSITION : PHARMACY ASSISTANT

TENURE OF WORKS : 1 YEAR

SALARY : RM1500

COMMISSION : RM1500

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PRINCIPLES OF SELLING PRACTICE (PMK 2143)

TYPE OF PRODUCTS

Hada Labo Whitening Face Wash

Features

Enriched with Arbutin and plant extracts for double whitening effect.

Free of artificial fragrances, mineral oil, alcohol and colorant.

Advantages

Hada Labo whitening face wash foaming wash gently and effectively
removes pore impurities and purify the skin for clearer, brighter
complexion.

Enriched with Arbutin and plant extracts for double whitening effect.

Contains super hyaluronic acid that penetrates into skin to hydrate

intensely leaving skin soft and supple.

Skin pH balanced and low irritation.

Benefits

Helps restore and optimize skins and also evenness for visibly fair and
radiant skin.

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PRINCIPLES OF SELLING PRACTICE (PMK 2143)

Safwa Supplement Triple L Lecithin

Features

Features of Lecithin is derived from soy beans, and is an essential

component of cell membranes and nerve tissues, especially in the brain,
heart and liver.

Lecithin is an important source of Phosphatidylcholine.

An essential source of nutrition for the heart and nervous system.

Advantages

Good source of choline and inositol, which aid in nerve transmission.

Aids in the absorption of vitamins A, D, E, and K (fat soluble vitamins)

A fat emulsifier and helps metabolise fats

Helps improve memory by improving brain function

Aids in bringing down cholesterol levels, thus preventing heart attacks and
strokes.

Benefits

Can make your body healthier without any diseases.

Can balanced diet.

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PRINCIPLES OF SELLING PRACTICE (PMK 2143)

Can help to combat chronic diseases, lower cholesterol, promote regular

bowel movements, and help maintain clear arteries.

High Performance Foundation

Features

A weightless liquid foundation which provides full coverage and natural

finish.

Oil free and contain pre-aging and anti-aging, revitalizing and firming
ingredients.

With SPF15 and Vitamin E, protection against free radicals and sun
exposure.

Ceramide complex is minimized fine lines and wrinkles and hydrates

and enriched with antioxidants.

Long lasting usage, minimum 6 hours.

Suitable for skin age 30 years old and above.

Available in 5 different tones of colours.

Advantages

Farmasi foundation is to give skin a nice even toned texture and a nice
glow.

This foundation feel like are wearing no makeup but flaws will be
covered.

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PRINCIPLES OF SELLING PRACTICE (PMK 2143)

Can make the skin smooth, facial skin look much more youthful and
attractive.

Benefits

Farmasi foundation conjunction with your daily, also can help defend
skin against the suns damaging rays.

Also, can provides better coverage.

Can help to smooth out the edges of light scars and make them less
noticeable,

Good Virtues Co. Brightening Facial Toner

Features

Nourishes and refreshes your skin, boosting hydration with one simple spritz.

An alcohol-free blend of purifying Organic Habbatus Sauda Oil, Hyaluronic

Acid and toning essences improves your skins natural elasticity and refines
pores.

Natural Himalayan extracts also help lighten and illuminate skin for a more
even appearance.

All GVC products are infused with the purifying goodness of Organic Habbatus
Sauda Oil which is recognised for rich, natural nutrients, minerals and
antioxidants that repair, restore and rejuvenate.

Free from Mineral Oil, Parabens, synthetic colourants, and are not tested on
animals.

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PRINCIPLES OF SELLING PRACTICE (PMK 2143)

100% non-animal derived ingredients in their products.

Advantages

Toners balance your skins pH

Toners supports your skins protective barrier.

New and improved skin toners

Benefits

Toners give your skin drink of moisture.

Give an instant boost of hydration.

Toners counteract drying chlories and minerals found in tap water.

TASKS OF SALESPERSON

Opening

Tasks of salesperson before opening the shop, must ensure that all items
in an orderly and clean also must wear neat uniform and name tag.

Ordering

We must know the maximum level when order out of stock item in a
timely manner.

Customer service

The customer is always right, we need to be able speak in friendly way to

customers and potential customers, listening to their needs and helping
communicate options for them.

Build relationships with customer

Make greeting and take attention with customers. The salesperson must
hardworking to build clients trust between the salesperson and clients.

Promote

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 PRINCIPLES OF SELLING PRACTICE (PMK 2143)

Must promote the products when we have skills to promote to customer

and customer like it, they will always want to repeat order and
automatically they will be regular customers. For the aim sales jobs want
doing something different to get customers.

DIFFERENCES OF SALES JOBS AND OTHER JOBS

Sales Jobs Others Jobs

Create and maintain sales materials and
maintain relationships with new and
existing customers.
Sales jobs have a fix time, if they want to
make overtime works that is not problem
because they can gain the salaries or
commission. Next, sales jobs also can
work every day.
Sales jobs not only focus the works only
inside s the office, also you can go out to
improve your communication skills, and
gain the higher confident level.
Sales jobs also can create the products
Sales and marketing these people speak
with certain customers, takes orders, build
relationships with new and existing clients.
Others jobs is like working in an office jobs
is that it typically has regular days and
hours. Most office jobs include a standard
workweek from Monday to Friday that starts
at 8 or 9 a.m. and lasts until 4 or 5 p.m.
Most office jobs require basic skills such as
typing, filing and writing and experience
with office equipment and computers.
Create customer awareness of products and

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 PRINCIPLES OF SELLING PRACTICE (PMK 2143)

but they also can make sales materials services, create advertising campaign and
and doing event for promote their identify new product opportunities, without
products also have their own sales and sales and marketing there is no customer
profit. demand and therefore no sales.

WHY HE CHOOSE SALES CAREER?

He chooses a sales jobs because he has a basic that he takes from his course at
colleges that is business management. The education level is equivalent with
him and he confident and trust to himself which he can build more experience
when he continues the target. While, he can have a commission when he sales
more product, when he can work overtime for gain his salaries. Then, being a
sales jobs can get the knowledge to makes marketing and he can attract the
customers for being the regular customers. Also, he can improve the
communication skills with others peoples and sometimes people scared when
speaks in front of peoples when he joins the sales jobs he can lose the feeling
from nervous or anxious.

CHALLENGES IN SALES CAREER.

Customers not interested with the product that we promote.

The promoter does not have a good skills to attract the customers to buy
the product.

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PRINCIPLES OF SELLING PRACTICE (PMK 2143)

Miscommunication because the customers do not understood the

information about the product that we selling.

The sales jobs need to give customers trust and confident when they
promote or sales the product.

The promoter not interested with their product and their customers also
can feeling bored and not interested to buy their products must have the
communication skills to suggest the product to customer because the
customer information clearly receive.

CONCLUSION

In conclusion, based on what I learn, I can know how sales jobs working when I
ready to open my own business. Next, I also know how to communicate to other
people even though in many situations that I stand. Sometimes sales jobs have
their own barriers with this assignment I know how to overcome when I face the
barrier. when we open the business, we must have the positive mentality and we
must throw all the judgemental thinking and ignore the negative vibes, and also I
can build the confident level.

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