Request for Proposal (RFQ) VILT1017-01

RFQ VILT2017-01

Table of Contents
1. INTRODUCTION........................................................................................................................ 3

2. TRAINING DETAILS ................................................................................................................... 3

3. MINIMUM REQUIREMENTS FOR THE TRAINING FACILITATOR: ................................................ 4

4. REQUIRED OUTCOMES: ........................................................................................................... 4

5. TECHNOLOGY REQUIREMENTS: ............................................................................................... 4

6. WHAT CTU TRAINING SOLUTIONS (PTY) LTD WILL SUPPLY....................................................... 5

7. OTHER NOTES .......................................................................................................................... 6

8. BUDGET FOR DELIVERY ............................................................................................................ 6

9. FORM OF RESPONSE ................................................................................................................ 6

10. EVALUATION ........................................................................................................................ 6

11. CONCLUSION ....................................................................................................................... 6

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 RFQ VILT2017-01

1. Introduction
CTU Training Solutions (Pty) Ltd is seeking potential partners to participate in the pool of
solutions providers we use to provide training to our end users. The quality, pricing and
availability in terms of your response to this Request for Proposal (RFQ) will determine the
likelihood of future engagements over and above the immediate requirement for services.

You will need to train an initial batch of online students on behalf of CTU Training Solutions (PTY)
Ltd using Skype for Business. The/your training facilitator should be well versed in Microsoft
Official Curriculum 20347 and be able to train and prepare students in writing the certification
exams (Exams 70-346 and 70-347).

Please send your responses by Monday 20th Feb @ 10AM GMT.

2. Training Details
1. Students:
a. (Initially) 15 online students to be trained.
2. Schedule:
a. The following dates training dates and is not negotiable (14 dates):

Training times (not negotiable):

i. Training times: from 10:00 to 14:00 (GMT+2) Central Africa (CAT) time.
ii. You should allow for a 10 minute break from 11:00 to 11:10.
iii. At 12:00, a break 45 min should be allowed for lunch.
iv. The training must stop at 12:00.
v. Effective training time per day is 2 hours 50min.
vi. You should be on the call 15 min prior to the start.
vii. You should allow 15 for debriefing after the call has ended.

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3. Minimum requirements for the Training Facilitator:

1. You should be well spoken, fluent and proficient in the English language for technical
presentations.
2. You must know how to use Skype for Business and manage a group of people on line.
3. Working hours are 09:30 to 14:15 (GMT+2) please note the time zone.
4. Microsoft Certification (Exams 70-346 and 70-347). Please supply proof.
5. Ability to sufficiently answer questions students may have pertaining to the content.
6. Proficient in teaching the mentioned Microsoft Official Curriculum (Course 20347).
7. Ability to manage students on line and answer questions regarding the training content
adequately.
8. Conduct a training session professionally.
9. Be adequately dressed in attire for typical a technical trainer - collared shirt / golf shirt /
formal pants, neatly groomed i.e. professional (no suits or ties).

4. Required Outcomes:
The training is intended to have the following outcomes:

1. Training the students to enable them to ultimately pass Microsoft 70-346 and 70-347
exams.
2. To provide a professional training service on behalf of CTU training solutions.
3. Answer all student queries adequately.
4. Ensure that students receive adequate practice by providing assignments to be
performed after hours.

5. Technology requirements:
The following hardware and software facilities are to be supplied by your organisation to enable
your facilitator to perform the training successfully:

A. Hardware
a. CPU: i7
b. Memory: 8-16 GB Ram

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c.Disk Capacity: 1TB

d.Quality HD web cam
e.Quality headset with Microphone
f.Two LCD screens: 1 for Skype and one for the Presentation Slides and online
demos.
B. Software:
a. Windows 10 updated to the latest version.
b. Skype for Business
C. Communication equipment
a. 10 Mbit/second broadband (must be stable and cannot be down).

6. What CTU Training Solutions (Pty) Ltd will supply.

1. Office 365 License that includes Skype for Business. This license will be cancelled once
the training has been concluded. All installed software must be removed from the
trainers PC when the service to us has been concluded.
2. An assistant that will sit in your training session to support you and the students with
the following:
a. Scheduling the students as well as the training facilitator in the diary.
b. Recording the sessions
c. Recording student attendance.
d. Answering administrative questions (not training content related questions)
e. Supporting the training facilitator by assisting with uploading content,
presentations and files that are needed for the training.
f. Opening the call and thanking everyone at the end of each call.
3. Training Material for the abovementioned courses (DMOC Digital Microsoft Official
Curriculum).
4. Online Labs (Microsoft Labs Online - MLO) platform for the students to practice.
5. Presentation slideshows.
6. Online polls on the experience of performance of the training facilitator and the
experience of the students.

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7. Other notes
Please note that the training for the aforementioned training was started by a previous service
provider who did not complete the training. All the training topics were covered. The facilitator
will need to do all the online labs with the delegates and ensure they have a sound understanding
of how it interlinks with the theory that was covered. In addition, a recap must be done to ensure
all course material has been covered and the delegates as well prepared for the exams.

8. Budget for Delivery

Since we have a situation of an incomplete training delivery by a previous provider, we have a
capped budget of US $1,000.00 which cannot be exceeded.

9. Form of Response
Your response should contain the following:

1. A formal quotation for the services detail as laid out in this RFQ.
2. Digital copies of the earmarked training facilitators certifications.
3. Short background of the training facilitator.
4. Company profile / Complete resume in the case you are an individual.

10. Evaluation
All responses will be evaluated in the following manner:

1. Shortlist of 3 providers (paper evaluation).

2. Online training evaluation by the shortlisted 3 providers.
3. Award of this RFQ in writing to the winning bidder.
4. Conclusion of a contract between CTU Training Solutions (Pty) Ltd and the service
provider / individual.

11. Conclusion
We thank you for considering the RFQ and we are looking forward in receiving your response. If
you have any more questions regarding this RFQ then please direct these to
sytze@ctucareer.co.za.