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PROCEEDINGS of the HUMAN FACTORS AND ERGONOMICS SOCIETY 49th ANNUAL MEETING2005 2119

TESTING THE EFFICIENCY AND EFFECTIVENESS OF SOLDIER PERFORMANCE


UNDER INCREASING TASK DEMAND

K.A. Burke, J. Szalma, T. Oron-Gilad, A. Duley, and P.A. Hancock


University of Central Florida
Orlando, FL

Combat is inherently a demanding situation which may increase stress, heighten arousal,
and increase anxiety. The Processing Efficiency Theory (PET) was specifically
developed to account for how anxiety influences performance. Therefore, the PET
provides a potential theory to explain the positive and negative changes in performance in
a combat environment. This study is the first attempt to examine PET in the military
domain. Using the Small Arms Simulator Testbed (SAST), we investigated the
relationship between processing efficiency and performance, considering mental
workload, stress, and anxiety effects. Shooting performance effectiveness measures were
target acquisition and friend/foe discrimination. Changes in processing efficiency were
manipulated by varying degrees of working memory demand and sustained information
transfer. The results indicated that shooting performance and processing efficiency, as
well as mental workload demands, decreased as the global demand of both tasks
increased. Further analyses for anxiety and stress and future directions are discussed.

INTRODUCTION other domains. In spite of its potentially broad


applicability, the theory has not been empirically
Combat is inherently a demanding situation which validated in other domains (Woodman & Hardy, 2001)
may increase stress, heighten arousal, and increase with the exception of one study in the sport psychology
anxiety especially when the outcome is important and domain (Murray & Janelle, 2003). As far as we know,
uncertain (Jones & Swain, 1995). Additionally, in a our study is the first to investigate the PET in the
combat environment, maintaining a high level of military domain and in a high fidelity environment. The
performance, both of cognitive skills (i.e., decision SAST II (Small Arms Simulator Testbed II) is a high
making tasks) and motor skills (i.e., shooting accurately) fidelity simulation allowing for superior assessment of
is critical and may mean the difference between life and shooting performance in simulation. In this study the
death. Although the relationship between anxiety and SAST II was utilized to test hypotheses based on PET.
performance has been investigated extensively (Eysenck In many instances performance on a primary task may be
& Calvo, 1992; Yerkes & Dodson, 1908), the maintained in the face of anxiety or stress only at the
mechanisms underlying the facilitative or debilitative cost of increased effort. That is, performance may
effects of anxiety on performance are not yet clearly remain effective but less efficient. Primary task
understood. The Processing Efficiency Theory (PET; performance may therefore mask detrimental effects of
Eysenck & Calvo, 1992) was specifically developed to anxiety and stress.
account for how anxiety influences performance. The aim of the current study was to identify changes
Traditionally, anxiety has been considered detrimental to in processing efficiency under varying degrees of
performance, however a significant body of literature working memory demand and sustained information
suggests that anxiety has both facilitative and transfer and to examine the interaction between task-
debilitative functions (e.g., Jones, Hanton, & Swain, related stress.
1994; Jones & Swain, 1992; Jones, Swain, & Hardy, METHOD
1993). The PET (Eysenck & Calvo) seeks to explain Participants
how individual differences in trait anxiety interact with
variations in state anxiety and attentional mechanisms to Thirty-eight participants (mean age = 20.4, SD =
affect performance. The PET has primarily been applied 4.6, range = 18-43) were recruited on a voluntary basis
to the examination of test anxiety (Eysenck, 1996), but from undergraduate psychology classes at the University
the theory is broad enough to have wide application in
PROCEEDINGS of the HUMAN FACTORS AND ERGONOMICS SOCIETY 49th ANNUAL MEETING2005 2120

of Central Florida and were paid $22.50 for their pressed in response to the presentation of a valid cue
participation (based on an hourly rate of $7.50). word and true association word, the second trigger was
pressed in response to the presentation of a valid cue
Materials word and false association word, and the third trigger
was pressed in response to an invalid cue word.
Questionnaires. Participants completed several
subjective questionnaires to measure individual Apparatus
differences including workload, stress, and anxiety. All
subjective measures were administered via Inquisit, Small Arms Simulator Testbed II (SAST II).
psychological data collection software, on a Dell (Naval Air Warfare Center Training Systems
Inspiron 5150. Division, 2000) is a single user research testbed for
the evaluation and study of both current and new
Experimental Tasks weapon concepts. The SAST controlled the
Primary Task. Target acquisition task and a
presentation of targets (target type, location, time of
Friend/foe discrimination task: two different types of onset, and exposure time), and recorded weapon
stimuli/targets appeared on the screen (Figure 1): the aim-point data and shot results from an M16 rifle
non-target was an M-16 (friend), the target was an AK- equipped with an infrared emitting diode and
47 (foe); both stimuli/targets were superimposed over collimator lens. Weapon recoil was simulated with
the silhouette stimulus; the discrimination was based an electromechanical recoil system and weapon
upon the weapon. The spatial location of each stimulus sounds were simulated via digital audio surround-
(targets/non-targets) was randomly generated to prevent sound (as shown in Figure 2).
the predictability of the appearance of a target.

AK47

M16

Figure 2. The SAST II facility including the weapon and


Figure 1. Screenshot from the SAST II displaying the the visual display.
two types of targets superimposed on the silhouette
stimuli. LabVIEW 7.0. (National Instruments, 2004).
LabVIEW is a graphical development environment for
Secondary Task. Memory recall task: consisted of creating flexible and scalable test, measurement, and
the auditory presentation of cue words and association control applications rapidly and at minimal cost. For the
words which simulated unit battalion numbers (e.g., 21, current study, LabVIEW was used to integrate the SAST
23, 27) and locations (north, south, east, west), II system, and the presentation of the secondary task.
respectively, and were designed to provide varying
demands on working memory. There were three Design Overview
secondary task conditions which varied according to
working memory task demand, these being zero (control The dependent measures of interest were: 1)
condition), and two or four items to be retained in response time for the primary task (mean response time
memory. During execution of the primary task the participants required to pull the trigger on the weapon
participant was presented with the secondary task. The after the appearance of the targets); 2) response time for
participants responded to the secondary task stimuli via the secondary task (mean response time participants
three triggers mounted to the weapon. One trigger was required to press a trigger in response to the secondary
PROCEEDINGS of the HUMAN FACTORS AND ERGONOMICS SOCIETY 49th ANNUAL MEETING2005 2121

task stimuli); 3) shooting accuracy; 4) accuracy on the RESULTS


secondary task; and 5) subjective measures.
The experiment included the following within- Primary Task Performance. A two-way 2(secondary
participant factors: 1) presentation of secondary task task present or not ) X 3(working memory (0,2, and 4))
(present, not present); 2) increasing levels of working within-participants repeated measures analysis of
memory demand tasks (recognition/recall; three levels); variance (ANOVA) was conducted on performance in
and 3) friend/foe discrimination task (half of the trials the friend/foe discrimination primary shooting task. The
included a target (foe), half of the trials did not include a independent variables consisted of presentation of the
target. secondary task in which the battalion number and
location combinations were presented to the participant
Procedure and varying levels of working memory demand. The
dependent variable was the percent correct (number of
Each participant was randomly assigned to one of times the participant correctly identified and hit the
the three working memory presentation orders, with the target) at each level of working memory demand. The
constraint that an equal number of participants were main effect of presence of the secondary task and
tested in each order. For each participant, the sand bags working memory demand on shooting performance was
enabling a seated, supported firing position were not statistically significant, Wilks = .98, F (1, 36) =
adjusted for differences in height, the weapon was .38, p = .69, partial 2 = .11, and Wilks = .99, F(1, 36)
calibrated for accurate tracking and aiming vectors, and = .03, p = .87, partial 2 = .001, respectively. However,
the triggers attached to the weapon (to allow the as depicted in Figure 3, in working memory conditions 0
participant to respond to the secondary task stimuli) and 2, participants were more accurate in the shooting
were adjusted for handedness and finger position. The task when there was no secondary task than when the
participants received training and practice so that they secondary task was present. This was not the case in
would become familiar with firing the weapon, working memory condition 4; possibly due to the
identifying the targets, and the secondary task. combination of practice and fatigue effects.
Each session (approximately three hours) consisted
of administration of the subjective measures, training 82

and practice on both the primary and secondary tasks, 80


Percent Corre

and of the presentation of the three conditions of the 78


Secondary
secondary task. Each participant completed shooting 76 Task
scenarios for each condition of the secondary task (each
74
working memory demand condition) which consisted of No task
72
four blocks of 16 trials totaling 64 trials per working
memory condition. Each trial consisted of the 70
simultaneous presentation of one of two types of target 0 2 4

stimuli (target, or non-target) and in half of the trials, the Working Memory Demand

presentation of the secondary task. The trials were


organized such that each participant was presented with Figure 3. Relationship between presence of the
an equal number of trials which included: the secondary secondary task and working memory demand.
task with an enemy target, secondary task without an
enemy target, no secondary task with an enemy target,
and no secondary task without an enemy target. Secondary Task Performance. A two-way 2(primary
The presentation of trials within each working task target present or not) X 2(working memory demand
memory demand condition was randomized so that each (2, 4)) within-participants repeated measures ANOVA
condition was presented to each participant an equal was conducted on secondary task performance (percent
number of times. Additionally, the order of presentation correct-- number of times the participant correctly
of each working memory demand condition (0, 2, and 4) recognized and responded to the presentation of the
was counterbalanced. Following each block, participants battalion number and azimuth location). There was a
completed the RSME and between conditions, significant main effect of presence of a target and
participant received a five-minute break. working memory demand, Wilks = .61, F (1, 18) =
11.47, p = .003, partial 2 = .39, and Wilks = .76, F(1,
18) = 5.61, p = .03, partial 2 = .61, respectively. These
results show that participants were significantly more
accurate on the recognition task when there was not a
PROCEEDINGS of the HUMAN FACTORS AND ERGONOMICS SOCIETY 49th ANNUAL MEETING2005 2122

target present than when a target was present and when DISCUSSION
the working memory demand level was two (see Figure
4). This study is the first to investigate processing
efficiency in a military context and in a high fidelity
95 simulator. The use of a high fidelity simulator is
93 important in this case because the target aiming and
91 target acquisition task are performed using a real weapon
89
which adds to the physical and the hand-eye
Percent Corre

87
Target coordination demands of the task. As can be seen from
85
No target the results there are changes in performance for both the
83
primary and the secondary task as the global demands
81
change, clearly indicating that it is not the case of one
79
task dominating the other. However, contrary to our
77
hypothesis, when the task was most demanding (both
75
2 4
primary and secondary tasks were present in the highest
working memory demand condition), participants were
Working Memory Demand
more accurate on the shooting task when the secondary
was present than when there was no secondary task. One
Figure 4. Relationship between the presence of a target
possible explanation for these results is that there were
and working memory demand.
combined practice and fatigue effects. Hence, the
variability among participants increased, and possibly
Perceived Workload. A 3(working memory demand)
the analysis of the anxiety data could contribute to the
X 4(block) within-participants repeated measures
understanding of these changes. Additionally, because
ANOVA was conducted on the subjective ratings of
participants were significantly less accurate on the
mental workload (RSME). There was a significant main
recognition task in the same high demand condition, it is
effect of working memory demand and block, Wilks
possible that participants stopped attending to the
= .35, F (2, 31) = 29.32, p = .001, partial 2 = .65, and
secondary task and focused all of their attention on the
Wilks = .55, F(3, 31) = 8.08, p = .001, partial 2 =
primary, more salient shooting task. This would be
.45, respectively. Specifically, participants reported that
consistent with the Hancock and Warm (1989) model
a higher level of mental effort was required as a function
indicating that participants were no longer in their
of working memory demand; as the working memory
comfort zone and were unable to maintain an optimal
demand increased, the ratings of mental effort increased
level of performance on both tasks. Furthermore, such
(see Figure 5). Additionally, and consistent with our
pattern could also be explained using Hockeys (1997)
hypotheses, participants reported that a lower level of
compensatory control model. Specifically, it may be that
mental effort was required as a function of time in each
as attentional demand increased participants regulated
working memory demand condition.
their effort downward on the secondary task to free
75
resources required to successfully engage the primary
task.
65 Furthermore, the mental workload measures
Block 1 correlate with this global demand, indicating a
Correct

55
Block 2 performance-workload association (Hancock, 1996; Yeh
45 Block 3 & Wickens, 1988). Further investigations of this
Block 4 relationship are necessary. Current efforts are underway
35 to examine the hypothesized effects of trait anxiety on
performance and perceived workload. In addition, the
25
0 2 4
other form of workload assessment, physiological
measurement, will be examined to test whether there is
Working Memory Demand
physiological evidence that participants reduced their
effort in the face of high working memory demand.
Figure 5. Relationship between subjective mental effort These analyses will provide a more coherent
and working memory demand. understanding of the results. Future studies will be able
to refine these findings and better explain the tradeoff in
performance as task demand increases.
PROCEEDINGS of the HUMAN FACTORS AND ERGONOMICS SOCIETY 49th ANNUAL MEETING2005 2123

ACKNOWLEDGEMENTS

The views expressed in this work are those of the authors


and do not necessarily reflect official Army policy. This work
was supported by the DoD Multidisciplinary University
Research Initiative (MURI) program administered by the
Army Research Office under grant DAAD19-01-1-0621, Peter
A. Hancock, Principal Investigator.

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