Vous êtes sur la page 1sur 77

1 Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Oracle Advisor Webcast Program

Current schedule
Archived recordings
Doc ID 740966.1

2 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Future Advisor Webcasts
Teleconference Access: 24-Oct-13: Endeca Extension for Oracle Install Base (Doc ID
VOICE STREAMING 1583876.1)
ENABLED
30-Oct-13: Understanding Work Order Closure (Doc ID
North America: 1584358.1)
877-664-9143
13-Nov-13: Oracle Loans Overview - Features, Demonstration &
Data Model (Doc ID 1590843.1)
International:
706-634-8961 For complete details on all upcoming Oracle E-Business Suite
Advisor Webcast Events and recordings, please review
Conference ID: Document ID 740966.1.
50118296
Do you have any topic requests for future Advisor Webcast
Doc ID: 1581280.1 Events? Please email your suggestions to
annemarie.provisero@oracle.com, subject: Webcast Topics.

3 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Safe Harbor Statement
The following is intended to outline our general product
direction. It is intended for information purposes only, and
may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality,
and should not be relied upon in making purchasing decision.
The development, release, and timing of any features or
functionality described for Oracles products remains at the
sole discretion of Oracle.

4 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Oracle Advisor Webcast
Receivables Release 12 Late Charges
Functionality
Surya Yanamandra, Principal Technical
Support Engineer
Agenda
Overview of Late Charges Functionality

Define Organizational Late Charge Policy

Set Up Late Charge Documents

Define Tiers & Charge Schedules

Define Late Charge Policies in Profile Classes

Review Policies at Customer & Transaction Level

Generate Late Charges

Troubleshooting Tips

7 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Overview of Late Charges Functionality

Late charges allow businesses to assess charges against


past due debit items

Define organizational late charge policy


Assessment criteria
Calculation methods
Late charge documents

Run the Generate Late Charges Program

8 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Agenda
Overview of Late Charges Functionality

Define Organizational Late Charge Policy

Set Up Late Charge Documents

Define Tiers & Charge Schedules

Define Late Charge Policies in Profile Classes

Review Policies at Customer & Transaction Level

Generate Late Charges

Troubleshooting Tips

9 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Define Organizational Late Charge Policy
System Options

Assess Late Charges


Average Daily Balance
Balance Calculation Include/Exclude Post Billing Debit Items
Calculation Period Run Date, Due Date
Document Setup
Batch Source
Transaction Type Invoice or Debit Memo
Charge Activity Interest and Penalty

10 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Define Organizational Late Charge Policy
Setup > System > System Options
1. Use this slide format for your core webcast content slides.

11 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Define Organizational Late Charge Policy
Average Daily Balance
1. Use this slide format for your core webcast content slides.

Setup interest calculation alternatives For Balance Forward Billing

12 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Define Organizational Late Charge Policy
Average Daily Balance - Balance Calculation

Balance calculation for items billed after the most recently


generated balance forward bill

13 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Define Organizational Late Charge Policy
Average Daily Balance - Calculation Period
1. Use this slide format for your core webcast content slides.

Specify period used to


calculate the average
daily balance

14 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Define Organizational Late Charge Policy
Late Charge Documents Invoices / Debit Memos / Adjustments

15 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Agenda
Overview of Late Charges Functionality

Define Organizational Late Charge Policy

Set Up Late Charge Documents

Define Tiers & Charge Schedules

Define Late Charge Policies in Profile Classes

Review Policies at Customer & Transaction Level

Generate Late Charges

Troubleshooting Tips

16 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Late Charge Documents

You can record late charges as one of three document types


Adjustments
Debit Memos
Interest Invoices

Document Setup
Charge Activity Interest and Penalty
Batch Source Invoice or Debit Memo
Transaction Type Invoice or Debit Memo

17 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Set Up Late Charge Documents
Adjustments

Define a Late Charge Receivable Activity

Specify the activity's GL account

Optionally create a separate Receivables Activity for


penalties

Select these activities during your System Options setup

18 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Set Up Late Charge Documents
Receivable Activity: Setup > Receipts > Receivable Activities

19 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Set Up Late Charge Documents
Interest Invoice / Debit Memo
Define Late Charge Batch
Choose Type Imported

Define Transaction Type


For Debit Memos, choose Class Debit Memo
For Interest Invoices, select Class Invoice

How Late Charges Work


Interest Invoice 1 Invoice per customer site and currency
Debit Memo 1 Debit Memo per overdue transaction

20 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Set Up Late Charge Documents
Batch Source: Setup > Transactions > Sources

21 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Set Up Late Charge Documents
Transaction Type: Setup > Transactions > Transaction Types

Derived from Transaction Type only


for Interest Invoice or Debit Memos
generated for Late Charges

22 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Set Up Late Charge Documents
Interest Invoice Line
Description
Transaction
Number
Due Date
Overdue
Amount
Calculation
Date
Last Charge
Date
Days
Overdue
Rate

23 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Agenda
Overview of Late Charges Functionality

Define Organizational Late Charge Policy

Set Up Late Charge Documents

Define Tiers & Charge Schedules

Define Late Charge Policies in Profile Classes

Review Policies at Customer & Transaction Level

Generate Late Charges

Troubleshooting Tips

24 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Define Tiers & Charge Schedules
Define Interest Tiers based on late days
1 30 Days
31 60 Days
61 99999 Days

Setup Charge Schedule


Select Amount or Percentage
Assign interest tiers

Assign Charge Schedule to Profile Class

25 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Define Tiers & Charge Schedules
Tiers: Setup > Collections > Aging Buckets & Interest Tiers

26 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Define Tiers & Charge Schedules
Charge Schedules: Late Charges > Charge Schedules

Percentage or
Amount

27 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Agenda
Overview of Late Charges Functionality

Defining Define Organizational Late Charge Policy

Set Up Late Charge Documents

Define Tiers & Charge Schedules

Define Late Charge Policies in Profile Classes

Review Policies at Customer & Transaction Level

Generate Late Charges

Troubleshooting Tips

28 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Defining Late Charge Policies in Profile Classes
Define Late Charge Profile and Profile Class Amounts

Profile - policy, calculation and document type

Profile Class Amounts - amount limits for each currency

Allows to group customer accounts with similar late charge policies

Late charge policy defaults to the customer account and Site Level

29 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Define Late Charge Policies in Profile Classes
Late Charge Policy - Charge Calculation

Policy

30 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Define Late Charge Policies in Profile Classes
Additional Charges and Reductions

1.
2.

1. Unapplied or on-account
receipts, or on-account
credits, reduce the total
overdue amount
2. Include/exclude disputed
transactions in total overdue
amount

31 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Define Late Charge Policies in Profile Classes
Late Charge Policy

Number of days
after a
transaction's
due date, before
late charges will
be calculated

32 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Define Late Charge Policies in Profile Classes
Profile Class Amounts

Define Profile Class amounts per currency


Define Minimum/Maximum Charge Per Invoice
Define Minimum Customer/Invoice Balance

Indicate how to calculate Interest Charges/Penalties


Fixed Rate
Fixed Amount
Charge Schedule

33 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Define Late Charge Policies in Profile Classes
Profile Class Amounts

34 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Define Late Charge Policies in Profile Classes
Profile Class Amounts

35 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Agenda
Overview of Late Charges Functionality

Define Organizational Late Charge Policy

Set Up Late Charge Documents

Define Tiers & Charge Schedules

Define Late Charge Policies in Profile Classes

Review Policies at Customer & Transaction Level

Generate Late Charges

Troubleshooting Tips

36 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Review Policies At Customer & Transaction Level
Assign Profile Class at Customer Level
Use Late Charges Tab at Account and/or Site Level to review/update
AR: Use Statement, Dunning, and Late Charges Site Profiles
(Optional)
Yes Use policy specified at Account Site with Late Charge Business
Purpose
No Use policy specified at Billing Site
Consider Transaction Exceptions
Transaction Window Exempt from Late Charges Box
Transaction Type Exclude from Late Charges Calculation Box

37 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Review Policies At Customer & Transaction Level
Customer Account: Late Charge Policy

38 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Review Policies At Customer & Transaction Level
Customer Account: Late Charge Policy

39 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Agenda
Overview of Late Charges Functionality

Define Organizational Late Charge Policy

Set Up Late Charge Documents

Define Tiers & Charge Schedules

Define Late Charge Policies in Profile Classes

Review Policies at Customer & Transaction Level

Generate Late Charges

Troubleshooting Tips

40 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Receivables > Late Charges > Late Charges Generate

Submit program in Draft Mode


Review late charges batch by using either
Late Charges Report or
Late Charges Batches Window
Modify policy if needed
Run program in Final Mode
Review final late charges by either
Using Late Charges Batches Window or
Querying Customer Account

41 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges

42 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Draft Mode

Bug 16234257: Transactions Date


Is Introduced As New Parameter,
reference Doc ID 1590190.1

43 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Late Charge Batches: Late Charges > Batch Maintenance

44 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Late Charges > Batch Maintenance > View Documents

45 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Late Charges > Batch Maintenance > View Documents > Lines

46 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Step 1 Create Invoices

47 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Step 2 Generate Late Charges in Draft Mode

48 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Step 3 Generate Late Charge Child Program Completes Normal

49 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Step 4 Examine the Customer Site Setup

50 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Step 5 - Review the Late Charges Report

51 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Step 5 - Review the Late Charges Report - Continued..

52 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Step 6 Review Late Charge Batch

53 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Step 7 Review Late Charge Document

54 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Step 8 Review Late Charge Lines

55 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Step 9 Generate Late Charge Batch in Final Mode

56 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Step 10 Review Final Late Charge Report

57 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Step 10 Review Final Late Charge Report Continued..

58 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Step 11 Review Late Charge Batch

59 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Step 12 Review Late Charge Document

60 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Step 13 Review Interest Invoice

61 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Generate Late Charges
Step 14 Review Interest Invoice Lines

62 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Agenda
Overview of Late Charges Functionality

Define Organizational Late Charge Policy

Set Up Late Charge Documents

Define Tiers & Charge Schedules

Define Late Charge Policies in Profile Classes

Review Policies at Customer & Transaction Level

Generate Late Charges

Troubleshooting Tips

63 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Troubleshooting Tips
Check Customer Setups

Check for Customer and Site


Late Charge Policy
Calculation Methods
Late Charge Documents
Profile Amounts setup for the Currency
Customer Balance
Invoice Balance
Minimum Late Charge Amount

64 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Troubleshooting Tips
Useful Late Charges Notes
Doc ID 1569104.1, Program Fails When Run Directly in Final Mode
Doc ID 1551070.1, Comment is Not Used/Displayed on Interest Invoice
Doc ID 1429303.1, Late Charges Report Prints Wrong Invoice Date
Doc ID 1063714.1, Late Charges Not Calculated On Second Partial Payment
Doc ID 1557660.1, Late Charges Charged for Customer with Negative
Balance
Doc ID 1590190.1, Late charge invoices created with wrong Transaction Date
Doc ID 1589931.1, How Receivables and Revenue Accounts are Derived?
Doc ID 1355935.1, Line Description not Properly Translated

65 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Late Charges Related Tables

HZ_CUSTOMER_PROFILES
HZ_CUST_PROFILE_AMTS
AR_CHARGE_SCHEDULES
New HZ_CUST_PROFILE_CLASSES Changed
AR_CHARGE_SCHEDULE_HDRS
HZ_CUST_PROF_CLASS_AMOUNTS
AR_CHARGE_SCHEDULE_LINES
AR_SYSTEM_PARAMETERS_ALL
RA_CUST_TRX_TYPES_ALL
AR_INTEREST_BATCHES_ALL RA_CUSTOMER_TRX_ALL
Inserted AR_INTEREST_HEADERS_ALL RA_CUST_TRX_LINES_ALL Updated
AR_INTEREST_LINES_ALL AR_ADJUSTMENTS_ALL
AR_LC_CUST_SITES_T AR_LATE_CHARGE_DOC_GT
Batch AR_LATE_CHARGE_TRX_T AR_INV_API_HEADERS_GT Batch
Created AR_LATE_CHARGE_CREDITS_GT AR_INV_API_LINES_GT Transferred
AR_LATE_CHARGE_CUST_BALANCE_GT AR_INV_API_DIST_GT

66 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Summary
What we covered today
What Late Charges are and how
they are used
Review of the steps required to
setup Late Charges
How to generate Late Charges
Troubleshooting tips for Late
Charges issues

67 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Top Articles and Community Links
Doc ID 1269062.1, Late Charges
Calculation and Set Up: A Guide for
Oracle Receivables Users

OracleReceivables Implementation
Guide Release 12, Part No.
B31212-03, Setting Up Late
Charges section

OracleReceivables User Guide


Release 12, Part No. B31211-03,
Calculating Late Charges section

68 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Top Articles & Community Links
Continue the discussion! For follow up questions on topics
covered in this webcast, connect via this Receivables Community
thread:
https://communities.oracle.com/portal/server.pt/community/view_
discussion_topic/216?threadid=787405

Receivables Community:
https://communities.oracle.com/portal/server.pt/community/receiv
ables/233

69 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Stay Connected
Oracle E-Business Suite Support Social Media Channels

Twitter: @Oracle_EBS
Facebook: OracleEBusinessSuiteSupport
Blog: http://blogs.oracle.com/EBS
My Oracle Support EBS Community:
https://communities.oracle.com/portal/server.pt/community/oracle_e-
business_suite/228

70 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Oracle Advisor Webcast Program
Locating Current Schedule & Archived Recordings

1. Access main Advisor


Webcast schedule &
archive via Doc ID
740966.1.
2. Select area of interest
from drop down list of
values. For example,
E-Business Suite (EBS).

71 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Oracle Advisor Webcast Program
Locating Current Schedule & Archived Recordings For EBS

1. Alternatively, access the


EBS page directly via
Doc ID 1455369.1.
2. Select area of interest
from the drop down list of
values.

72 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Oracle Advisor Webcast Program
Locating Current Schedule & Archived Recordings For EBS
Note:
Click on a column heading
to sort by that column.
Hover on Webcast Title for
more detailed information.
Continue the discussion on
the Webcast or ask
questions on topics covered
via the Questions? link.
Recordings available within
48 hours.

73 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Visit My Oracle Support Community
Collaborate with industry peers, support professionals, and Oracle experts. Find out how
your peers are using Oracle technologies and services to better meet their needs.
Exchange Knowledge
Resolve Issues
Gain Expertise

To access your My Oracle Support Community:


1. Log into My Oracle Support.
2. Select the Community tab.
3. Select your Community of interest from the My
Communities menu on the left side of the screen.

74 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Learn More
Available References and Resources to Get Proactive

About Oracle Support Best Practices


www.oracle.com/goto/proactivesupport

Get Proactive in My Oracle Support


https://support. oracle.com | Doc ID: 432.1

Get Proactive Blog


https://blogs.oracle.com/getproactive/

Ask the Get Proactive Team


get-proactive_ww@oracle.com

75 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


Questions & Answers

76 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


THANK YOU

77 Copyright 2013, Oracle and/or its affiliates. All rights reserved.


78 Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Vous aimerez peut-être aussi