Lutgarda G.

Saturnino
87 St, Gen Mascardo, Bagong Barrio,Caloocan City
Contact No:09477283503/ lutgardagaleno@yahoo.coms
CAREER OBJECTIVES: Looking forward for an opportunity where I can
contribute my
skills and knowledge towards the growth of the
organization

Personal Information
Birth Date : May 20, 1979
Birth Place : Maynila
Age : 37 yrs. Old
Citizenship : Filipino
Religion : Catholic
Sex : Female
Status : Married
Height : 54
Weight : 50 kg

Educational Background
Second Education:
Bagong Barrio National High school
1991-1995

Elementary Education
Bagong Barrio Elementary School
1984-1991

SKILLS AND ABILITIES:

Can Communicate English & Basic Japanese
Hard Working, Fast Leaner and Eager to Learn
Willing to be trained
 Work Experience:
Store Crew & Cashier - Mini stop
November 2, 2015 Aug.23 ,2016

Job Description as Store Crew

.Welcome customers, maintain knowledge and help them with the selection of merchandise
Arrange shopping carts
Communicate information regarding product availability, ingredients and nutritional information
Answer the telephone in a pleasant and caring way
Participate in counting stores physical inventory
React to all concerns of customers quickly with a sense of importance
Maintain cleanliness of store
Dispose of cardboard waste and trash
Uphold predefined customer service standards
Handle cash, change and operate the cash register
Ensure stock levels on the sales floor are maintained continually
Organize merchandise pricing, signage and coding
Maintain freezer items at a secure and satisfactory level

Job Description as Cashier

Receive payments for product sold- whether by cash, check, vouchers, credit cards, or automatic debits
Issue receipts to customers for products bought; make necessary refunds, credits, or change to customers
Provide assistance to customers by making available information on products, and their benefits
Resolve customer complaints
Maintaining interpersonal relationships with the public, especially customers
Pay bills of the company by whatever means available cash, check, vouchers, and so on
Ensure safe keeping of periodic balance sheets of numbers of transactions and respective amounts
Keep records of transaction totals
Develop and maintain non-monetary records and reports
Ascertain the amount of cash in cash drawer at the start of every shift
Assist customers by providing information and resolving their complaints
Greet customers as they enter the store premises and also as they step out.
Ensure that the checkout area is clean and in order at all times
Tabulate bills according to prices of products or services of the organization
Stock shelves in the store and include price tags on each item on the shelve
Assist customers/clients in moving out their items purchased at completion of transactions
Supervise other staff and provide on-the-job training when asked to
Compute every transaction
Calculate payments in total received during a specific period of time and compare with total product sales

References
Dayiverson Sumande Nelson Galeno
Excibit Manager Sr. Chief
Mobile (0927-371-3915) +97150-263-4891
I here by certify that the above information is true and correct to the best of my
knowledge
and beliefs.