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DRIVE
winter 2016
PROGRAM
MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER
IV
SUBJECT CODE & NAME
QM0025 - QUALITY STANDARDS AND MODELS

Q.1: Define - Quality Standards. Explain its importance.

Quality Standards
Importance of Quality Standards
ANS:

Quality Standards:
Quality standards would enable the organisation to decide the optimum level of quality of its
finished goods. This would also ensure that all the processes involved are in accordance to the
desired quality. Standards pertaining to assurance of quality facilitate efficient communication,
trade and optimum utilisation
Q.2: State - ISO 18001. Describe the contents of OHSAS 18001: 2007.

Meaning of ISO 18001 standard

Contents of OHSAS 18001: 2007

ANS:

Meaning of ISO 18001 standard:

OHSAS 18000 is an international occupational health and safety management system
specification. It comprises two parts, 18001 and 18002 and embraces a number of other
publications.
For the record, the following other documents, amongst others, were used in the creation
process:

Q.3: Explain - ISO/TS 16949. Also explain the core tools associated with ISO/TS 16949.
ISO/TS 16949
Core tools associated with ISO/TS 16949
ANS:

ISO/TS 16949:
ISO/TS 16949: 2009, in combination with ISO 9001: 2008, defines the QMS requirements for the
design and development, production, and relevance, installation, and service of automotive-related
products.

Q.4: Explain - Staged representation in maturity levels

Staged representation in maturity levels
ANS:

Staged representation in maturity levels:

Each maturity level, except for the initial level, includes a set of inter-related practices in critical
areas of workforce management. When institutionalised and performed effectively, these
workforce practices

Q.5: Explain - Services Offered by COPC

Services Offered by COPC
ANS:

Services Offered by COPC

COPCs service offerings are categorised into three

Q6. Explain - Aerospace QMS Audit Programme

Aerospace QMS Audit Programme
Aerospace QMS Audit Programme
Answer:

A typical internal aerospace audit programme is carried out through the following steps:

1. Conducting compliance audit programme: It comprises a general audit questionnaire, a

management audit questionnaire, a resource audit questionnaire, a realisation audit
questionnaire, and a remedial audit questionnaire. These questionnaires need to be duly
filled in this programme. After the entire compliance

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