Académique Documents
Professionnel Documents
Culture Documents
GONZALES
San Antonio, Texas 78201
Cell 210 363-5979
ggonzales@chcsbc.org
gilbertchcs@yahoo.com
Work Experience:
• Member - National Leadership Forum for Mental Health and Criminal Justice
Services, Community Mental Health Services (CMHS) National GAINS Center’s
Leadership Forum for Behavioral Health and Criminal Justice Services, Federal
Substance Abuse and Mental Health Services Administration, Washington DC
Federal Reviewer – Jail Diversion Programs, Substance Abuse and Mental Health
Services Administration (SAMHSA), Washington DC
Federal Reviewer – Transformational Programs, SAMHSA, Washington DC
Member – National Residential Programs Review, The Gains Center, Delmar New York
Co-Chair - National Association of County Mental Health Disability Directors,
Corrections and Justice Committee, Washington DC
Member - Texas Transformation, Community Collaborative – Department of State
Health and Human Services and the Texas Health Institute, Austin Texas
Board Member - Alamo Area Council of Government – Criminal Justice Council, San
Antonio, Texas
• Member and Graduate, Class VI – The Masters Leadership Program; United Way
- the Masters Leadership Program (MLP) of San Antonio and Bexar County has
as its mission to educate, inform and introduce new leadership to local boards,
advisory committees and task forces of nonprofit, civic and public agencies and
organizations across the community.
EDUCATION
LICENSURES
CERTIFICATIONS
EXPERIENCE
August 2008 to present– Director, Communications and Diversion Initiatives, the Center
for Health Care Services.
January 2008 – Member, Community Mental Health Services (CMHS) National GAINS
Center’s Leadership Forum for Behavioral Health and Criminal Justice Services, Federal
Substance Abuse and Mental Health Services Administration, Washington DC
February 2007 – Chief of Development and Community Action, CHCS. Responsible for
resource development, building and coordinating local, state and National collaboratives
for the community at large, the Center for Health Care Services and State and National
interests.
Responsible for Resource Development, the National Center for Behavioral HealthCare
(501c3), Community Relations, Consumer and Family Support Collaboratives,
Community Promotions, Improved Governmental and Corporate Relations, Community
Initiatives, Public Communications and Education.
Director Jail Diversion Initiatives and Crisis Services, Center for Health Care Services,
San Antonio, Texas.
The primary responsibility of this position was the development of program, policy and
implementation for community wide jail diversion services. These services are for
persons with mental illness who come in contact with law enforcement and for offenders
with mental impairments within Bexar County and the City of San Antonio, Texas. The
jail diversion programs which have been developed have received the American
Psychiatric Associations “Gold Award” for Program Innovation and the National
“Program Service Excellence Award” from the National Council of Behavioral
Healthcare. Additional responsibilities include budget projections and overview, grants
management, the convening of stakeholders meetings, identification of policy, program
development, and the preparation of progress and process reports to local, State and
Federal Officials.
May 2003
Program Director, Sano Y Salvo (Safe and Sound): Jail Diversion Program, Substance
Abuse and Mental Health Services Administration Targeted Capacity Expansion Grants.
Reponsible for operations, budgets and interaction with City, County, State and National
entities in building community collaboratives
July 2002
SAMHSA Grant Reviewer, CMHS Targeted Expansion Grant – Jail Diversion July 22-
26, 2002
December 2002
SAMHSA Grant Reviewer, CMHS Targeted Expansion Grant – Jail Diversion December
2-6, 2002
May 2002
Director, Forensic Services, Center for Health Care Services, San Antonio, Texas.
Responsible for the development and implementation of a Community County wide
action plan related to the identification, screening, treatment and inappropriate
incarceration of adult offenders with mental illness.
September 2000
Director, Safety Net, Center for Health Care Services, San Antonio, Texas. Safety Net
Services are composed of emergency psychiatric services provided to all citizens of
Bexar County 24 hours a day, 7 days a week, 365 days a year. Safety Net Services are
designed to avoid unnecessary hospitalization while providing treatment in a least
restrictive and cost efficient alternative. The Safety Net also focuses on Jail Diversion
program development to include Community, Legal System and Law enforcement
partnerships in City/County wide jurisdictions. Additionally, Safety Net Services include
telephone intervention and referral services, mobile crisis response teams, mental health
deputies' response teams, psychiatric walk-in assessment and screening, emergency
respite facilities, emergency vouchers for shelter or respite, emergency transportation
other than 911, inpatient psychiatric services other than State Facilities and as a last
resort, inpatient treatment at a State Facility.
April 1999
Department Head, Multiple Information Systems, Adult Mental Health, MHMRA.
Access, development and liaison client production data systems AMH Mental Health
division of the Mental Health Mental Retardation Authority of Harris County.
Responsible for data systems conversion/implementation, reports, design, training
(approximately 500 multidisciplinary staff), needs assessment, provider management, and
decision support.
Social Media and PC Systems analyst: Designed structure, training and implemented
Oracle based "scheduling" software program for MHMRA servicing over 300 direct
service staff and approximately 30,000 consumers. Design and Implementation of social
media technology; Facebook, Twitter, Linked-In, My Space, Network of Care etc.
Adjunct Faculty, Department of Psychology, North Harris County College, North Harris
Montgomery College District. Email address: Gilbert.R.Gonzales@NHMCCD.edu.
1994 to 1997
Department Head/Director, Combined Regions Ripley CSC and Bayshore Community
Service Centers, MHMRA
1993 to 1994
Director, Ripley Community Service Center MHMRA. Converted Center to the Regional
Model.
February 1993
Director, Northwest Community Service Center, MHMRA of Harris County.
Spearheaded the development, implementation and conversion of the largest mental
health clinic in Texas (census 1,700 clients) from a standard clinic to a new regional
model incorporating several innovative and major system adjustments to include recent
managed care initiatives, Medicaid and Medicare changes.
1989 to 1993
Private practice with focus on Individual, Group and Family Therapy (Bilingual -
Spanish). Areas of concentration:
Consultant-Allied Staff North West Memorial Hospital, Houston Texas. Worked with
varied mental health issues and did individual/family counseling.
Consultant-Allied Staff Gulf Pine Psychiatric Hospital, Houston Texas. Worked with
varied program development and mental health issues including alcohol and drug abuse.
1988 to 1989
Coordinator of Hispanic Programs, HCA Gulf Pines Hospital. Responsible for the
development and implementation of a psychiatric program geared especially to the mono
and bilingual Spanish speaking populations. Lectured extensively on mental health and
drug abuse issues in Mexico and Texas.
Director of Adult Psychiatric Services, HCA Gulf Pines Hospital, Houston Texas.
Responsible for quality control and service delivery of Clinical services for the 140 bed
psychiatric hospital.
1985 to 1988-
Director, Ripley Mental Health Clinic, Mental Health Mental Retardation Authority of
Harris County. Responsible for service delivery, program implementation and
administration. Ripley MHC provides a full range of psychiatric services which include
mental health maintenance services such as psychiatric assessment, medication,
psychotherapy (individual, group and family), and psychosocial rehabilitative services.
1984 - 1985
Program Coordinator, LakeView Acres 20 Bed Residential PsychoSocial Rehabilitation
Program, Mental Health Mental Retardation Authority of Harris County. Developed and
1982 - 1984
Assistant Unit Director, Forensic Psychiatric Services Mental Health Mental Retardation
Authority of Harris County. The Forensic Psychiatric Unit is located on the maximum
security Mental Health ward of the Harris County Jail. This is a maximum-security jail
setting providing 24/7 basic psychiatric services to the jail population.
1980 - 1982
Teaching Assistant: Graduate Level Diagnostic Evaluation Course (Fall and Spring).
Taught Projective testing techniques to first year graduate students.
1980
Instructor of Psychology for U.S. Army, Introduction to Psychology Ft. Sam Houston,
San Antonio Texas.
Group Leader for "Contact"- a crisis intervention telephone hotline, San Antonio Texas.
1979 - 1980
Practicum: Acute Psychotic and Schizophrenic Hispanic Ward, San Antonio State
Hospital: Supervised field placement, did individual testing and therapy. Conducted
research on Acculturation and Testing on the Hispanic Psychiatric Patient.
1978
Mental Health Technician, Psychiatric Ward Veterans Hospital, Louisville Kentucky.
Experienced with analyzing, developing, training and supporting computer systems for
new applications and modifying current systems to meet user requirements allowing the
effective utilization of data production systems.
MILITARY EXPERIENCE
Interpreter for Commanding General and command staff, Ft. Knox, Ky. Developed
audio/visual multi-media package (in Spanish) to be used in briefing Spanish speaking
dignitaries.
RECOGNITION
1978
Army Commendation Medal : Received for the above military service contributions from
the Secretary of the Army.
1992
Nominated as one of President George Bush's 1000 Points of Light. Received personal
award and congratulations from Barbara Bush for volunteer work, group therapy and
program development for troubled and gang connected youth.
Behavioral Healthcare; Out of Jail and Into Treatment”, August 2006, Vol 26, No. 8,
pages 24-27 (Principle author).
Psychiatric Services, Providing Jail Diversion for People with Mental Illness; Bexar
County Jail Diversion Program, Center for Health Care Services, San Antonio Texas,
American Psychiatric Association 2006 Award, October 2006, Volume 57, No. 10,
(Principle author-unattributed)
A Cost Analysis of the Bexar County, Texas Jail Diversion Program, (six year review)
paper – unpublished, Dr. Alexander J. Cowell et al, Medical Economist, Research
Triangle Park, North Carolina, July 2008, (Contributor).
The Bexar County Jail Diversion Program: Measuring the Potential Economic and
Societal Benefits Policy Report, paper –unpublished, Dr. Michael Johnsrud, Medical
Economist, University of Texas at Austin, December 2004 (Contributor)
Texas jail diversion program demonstrates economic benefits, Focus on Criminal Justice
Programs, Mental Health Weekly, Vol. 15 No. 7, February 2005 (Contributor)
2. Rapid City, South Dakota Visitors tour San Antonio Diversion Programs
http://www.diversioninitiatives.net/2010/04/rapid-city-south-dakota-visitors-tour.html
4. Leon Evans video: Mental Health Issues on Healthcare Debate National Gains
Conference March 18, 2010
http://www.diversioninitiatives.net/2010/03/leon-evans-videomental-health-issues-
on.html
5. Leon Evans presents at the National Gains Conference March 18, 2010
http://www.diversioninitiatives.net/2010/03/leon-evans-presents-at-national-gains.html
10. Save the Date - Theory to Practice: Vocational Rehabilitation Interventions for
Hispanics with Mental Illness
http://www.diversioninitiatives.net/2010/03/save-date-theory-to-practice-
vocational.html
12. American Probation and Parole Winter Training Institute Workshop Feb 2, 2010
http://www.diversioninitiatives.net/2010/02/probation-parole-appa-jan-
feb2010.html
RECENT PRESENTATIONS
March 22, 2010 – Access to Timely and Effective Treatment, Austin State Hospital,
NAMI Regional meeting, Austin Texas
January 31, 2010 - Therapeutic Justice Model: The Integration of Treatment and Justice,
The American Probation and Parole Association Winter Training Institute, Austin Texas
January 22th, 2010 - Jail Diversion Systems, Justice and Public Safety Retreat, Restoring
the Partnership for Community Corrections, Reentry, Reinvestment and Public Safety,
The National Association of County Governments Corrections Conference, San Antonio
Texas
September 24, 2009 -Lessons Learned from Cross System Collaboration, Gains National
Center for Jail Diversion, Stakeholder Meeting Pima County, Tucson Arizona
July 22, 2009 Efforts to Address Mental Illness, Substance Abuse and Homelessness: A
One Stop Approach, Texas Behavioral Health Institute Conference, Austin Convention
Center, Austin Texas
June 25th, 2009 – Outpatient Competency Restoration Workshop, Reviewing the Bexar
County Forensic Courts Unit, Annual Texas Council Conference, Austin Texas
July 14, 2009 Mental Health Issues Facing Jails Today, a Preemptive Solution, National
Institute of Corrections Satellite Broadcast, Spokane Washington
May 27th, 2009 Mr. Gonzales presented an overview of programs for a delegation from
Mexico, which included members from Mexico’s Attorney General’s Office, Centers of
Juvenile Integration, National Council against Addictions, and State Government. The
delegation was here to tour the drug courts and some of our joint programs with the adult
probation department, our mental health outpatient units, and the detox unit.
May 18, 2009 – Accessing Mental Health and Substance Abuse Services, Texas
Guardianship Association, Spring Conference, San Antonio Texas
June 25th, 2008 – Innovation in Systems of Care for Persons with Mental Illness.
Presented to the National Association of Latino Elected and Appointed Officials
(NALEO) during their 25th Annual Conference, Washington DC.
June 12th, 2008 – Key Conceptual Foundations for the Development of Diversion
Initiatives across the United States. Presented to the National Leadership Forum for
Persons with Mental Illness in Contact with the Criminal Justice System. Federally
sponsored by the Substance Abuse and Mental Health Services Administration
(SAMHSA), Washington DC.
May 9th, 2008 – Crisis Intervention Training for Law Enforcement within a Community
Collaborative Setting, Gulf Bend MHMR. Sponsored by Don Polzin, Executive Director,
Gulf Bend MHMR, Victoria Texas
May 6th, 2008 – Integration of Health and Behavioral Health Services in Bexar County.
Presented to the 2008 Mental Health Transformation Workgroup (TWG). Sponsored by
the Texas Department of State Health Services and the Texas Health Institute, Austin
Texas
April1st, 2008 – Crisis Triage and Jail Diversion Efforts (Technical Assistance),
Whatcom County, City of Billingham, State of Washington
April3-5, 2008 – Washington Association of Sheriff and Police Chiefs: The Development
of Community Initiatives: Innovation in Systems of Care, Crisis and Jail Diversion
(Technical Assistance), King County, Seattle Washington
March 19th, 2008 – Two Years Later: System Transformation at the Interface of the
Criminal Justice and Mental Health Systems, Presentation for the GAINS Center 2008
National Conference, Boston Massachusetts
February 29, 2008 – State of the Art, Diversion Strategies. Presented at the National
Association of Community Behavioral Health Directors (NACBHDD) Corrections
Committee, Safety Net Initiatives, 2008 Legislative and Policy Conference, Washington
DC
February 13, 2008 – Integration of Health and Behavioral Health, presented to the 50th
Annual County Judges and Commissioners’ Continuing Education Conference and
Exposition, Bryan College Station, Texas
January 1, 2008 – Data and Dollars, Pay Me Now or Pay Me Later, presented to the San
Antonio Area Council of Governments, San Antonio Texas
November 6th, 2008 – Key Concerns for Merging Medical Clearance, Psychiatric, and
Substance Abuse Services, presented to the American Public Health Association,
Symposium on Mental Health and Jail Diversion, Washington DC
October 13th, 2008 Mr. Gonzales was invited to provide public testimony to the Texas
Senate Committee on Health & Human Services, in regards to the effectiveness of the
Resiliency and Disease Management (RDM) Program in the mental health service
delivery system; implementation of changes to the crisis care program; and
recommendations for the appropriate use of the mental health transformation grant.
May 2, 2008 – Presented Cross Systems and Community Collaboration, at the 38th
National Council Conference, May 1-3, 2007, Boston Massachusetts
April 1st, 2008 Mr. Gonzales and staff were invited to participate in a Mental Health
Transformation Project visit to Washington State to provide Jail Diversion and Crisis
April 3-5, 2008 – Presented to the Washington Association of Sheriff and Police Chiefs:
The Development of Community Initiatives: Innovation in Systems of Care, Crisis and
Jail Diversion (Technical Assistance), King County, Seattle Washington
March 18th, 2008 Mr. Gonzales attended the 2008 National GAINS Conference in
Washington, D.C., where he and his key staff provided presentations on the following: 1)
Jail Diversion Cost Benefit Study; 2) FACT Teams and Fidelity Measures; and 3) Key
Concerns for Effective Crisis/Diversion Services through Health/Behavioral Health
Integration. This year’s conference served to develop and expand the research base for
effective criminal justice/mental health programs and policies.
March 19th, 2008 – Mr. Gonzales presented Two Years Later: System Transformation at
the Interface of the Criminal Justice and Mental Health Systems, for the GAINS Center
2008 National Conference, Boston Massachusetts
February 29, 2008 – Mr. Gonzales presented State of the Art, Diversion Strategies during
the National Association of Community Behavioral Health Directors (NACBHDD)
Corrections Committee, Safety Net Initiatives, 2008 Legislative and Policy Conference,
Washington DC
February 13, 2008 – Mr. Gonzales presented on Integration of Health and Behavioral
Health, to the 50th Annual County Judges and Commissioners’ Continuing Education
Conference and Exposition, Bryan College Station, Texas
February 13th, 2008 Mr. Gonzales was invited to present at the 50 th Annual County
Judges and Commissioners CE Conference and Exposition in College Station. The
program included workshops on inmate health care costs, homeland security,
environmental issues, employment law, as well as a presentation from the urban search
and rescue team Texas Task Force. Mr. Gonzales’ presentation was titled “Jail
Diversion: Integration of Health and Behavioral Health within Award-Winning
Diversion Initiatives”.
November 6th, 2008 – Mr. Gonzales presented on Key Concerns for Merging Medical
Clearance, Psychiatric, and Substance Abuse Services, to the American Public Health
Association, Symposium on Mental Health and Jail Diversion, Washington DC
August 15th-16th, 2007 Mr. Gonzales presented to the MH Transformation Symposium for
Consumers/Community Collaboratives in Austin on the Centers Diversion Programs.
This symposium brought together transformation partners representing community
collaboratives working on local transformation initiatives, consumer and family leaders
in the area of consumer-directed services, state and national mental health transformation
experts, and state policy decision makers, underscoring the important role collaboration
August 16, 2007 – Transformative Diversion, Presented at the “Meeting of the Minds,
Texas Mental Health Transformation Symposium, Texas Health Institute, Austin Texas
June 7, 2007 – Restorative Justice, Diversion Initiatives. Presentation for the National
Conference on Restorative Justice, Schreiner University, Kerrville, Texas
April 23rd, 2007 – Crisis and Diversion Initiatives. Presented to the Yakima City Council
Delegation, Yakima Washington in San Antonio Texas
September 5, 2007 – Homelessness and the Challenge of Jail Diversion, presented during
the 2007 Texas Homeless Conference, Dallas Texas
January 30th, 2007 – The Bexar County Crisis Care Center, presentation for the Bexar
County Psychiatric Society, San Antonio Texas
April 10th, 2006 – Bexar County Jail Diversion, presentation of the National Council’s
36th Annual Training Conference, Orlando Florida
April 6th, 2006 – System Transformation at the Interface of the Criminal Justice and
Mental Health Systems, Presentation for the GAINS Center 2006 National Conference,
Boston Massachusetts
September 7, 2006 – The Bexar County Crisis Care Center. Presented at the Mental
Health Summit, Mental Health Association, Dallas Texas
September 13th, 2005 – Working with Probation and Parole. Presented at the Partnering
with Corrections Conference, San Francisco, California
August 11th, 2004 – Starting from the Beginning, No Money, No Collaborative. Presented
to the Office of the County Attorney (Webb County), the Laredo Police Department and
Sheriff’s Office, Border Region MHMR. Laredo Texas
August 4th, 2004 – The Bexar County Crisis Care Center. Presented during the 71th
Annual National Association of Counties (NACO) Conference and Exposition, Chicago
Illinois
July 26th, 2004 – Bridging the Gaps in Mental Health. Presented during the Texas Mental
Health Association Jail Diversion Conference, Austin Texas
July 7th, 2005 – Redefining the Possibilities, The Bexar County Story. Presented at the
20th Annual Texas Community MHMR Centers Staff and Trustee Training Conference,
San Antonio Texas
June 20th, 2005 – Diversion for the Non Violent Misdemeanor Offender with Mental
Illness, Navigating the Criminal Justice System. Presented at the National Alliance for
the Mentally Ill Conference, Austin Texas
November 2nd, 2004 – It’s All About the Data, Bexar County Diversion. Presented at the
Southern Regional Conference on Mental Health Statistics (SRCMHS), Justice and
Mental Health. New Orleans, Louisiana
October 15th, 2004 – Bexar County Jail Diversion, Delivering the Promise. Presented at
the NAMI Texas Conference, San Antonio Texas
May 13th, 2004 – Implementation of Evidence Based Diversion, The Bexar County Story,
Science to Services. Presented at the GAINS Center 2004 National Conference, Las
Vegas Nevada
December 18th, 2003 – Screening Persons with Mental Illness. Presentation for the United
States Department of Homeland Security, Customs and Border Protection, Brownsville
Texas
PERSONAL INFORMATION
Marital Status: Married, with two beautiful children. Health: Excellent