MBA in BPO Management

Introduction

A BPO manager co-ordinates and maintains harmony between the front end operations and the back
end operations of a company. The key role of a BPO Manager is to be the link between the outsourcing
organisation & the company to which these processes are outsourced and maintain cordial professional
relationship.

Fees Structure

Fees in Installments
Rs. 47,000 / $ 3,100

Fees in Lump Sum

Rs. 40,000 / $ 2,800

Fee installments

For Indian Students (In Rs.)

First Installment Subsequent Semester Installments Total Fees

Rs. 20000 3 x Rs. 9,000 Rs. 47000

For NRI Students (In US$)

First Installment Subsequent Semester Installments Total Fees

$ 1000 3 x $700 $ 3,100

Fees Lump Sum

For Indian Students (In Rs.) AND For NRI/International Students (In US$)

Rs. 40,000 / $ 2,800

Lateral Entry

Fees structure for entry at Semester II

Fees in installments If paid Lump sum

Semester
Fees in Rs. for Indian Feesin US$ for NRI Fees in Rs. for Indian Fees in USD for International / NRI
students Students students students

Semester II Rs. 20,000 $ 1400

Semester
Rs. 8,000 $ 500
III

Rs. 31000 $ 2100

Semester
Rs. 8,000 $ 500
IV

Semester
NA NA
V

Fees structure for entry at Semester III

Fees in installments If paid Lump sum

Semester
Fees in Rs. for Indian Feesin US$ for NRI Fees in Rs. for Indian Fees in USD for International / NRI
students Students students students

Semester
Rs. 20,000 $ 1000
III

Semester
Rs. 8,500 $ 700
IV
Rs. 25000 $ 1,500
Semester
NA NA
V

Semester
NA NA
VI
Note : For Lateral Entry, Indian student has to pay an additional Rs. 2,000 / NRI Student has to pay $ 50 as
University fees
Course Structure

Semester I

Financial Management

Business Environment

Managerial Economics

Organizational Behavior

Human Resource Management (HRM)

Quantitative Techniques

Semester II

Strategic Management

Marketing Management

Management Information Systems (MIS)

Production & Operation Management

Research Methodology for Management Decision

Accounting for Managers

Semester III

Introduction to BPO

Operations Management

Ethics in Business

Setting up of BPO Organization- A Strategic View

Data Protection and Data Security

Training Methodology in BPO Organization

Semester IV

e-Customer Relationship Management

Technology aspects of BPO

Knowledge Process Outsourcing

Project Work

Eligibility

Graduate in any stream

Duration

2 Years

Potential Careers

BPO Manager

BPO Operations Manager

Online Marketing Manager

Training Manager

Visit: http://www.voudistance.com/distance-courses/mba/bpo-management.aspx