Nakita M McDaniels

123 Address Street 240-714-8895

Baltimore, MD 21221 mcd856223@email.ccbcmd.edu

Work Experience
United States Postal Service 30 West Bel Air Avenue
Postal Service Clerk 11/28/2015 - present
Keep money drawers in order, and record and balance daily transactions.
Weigh letters and parcels; compute mailing costs based on type, weight, and destination;
and affix correct postage.
Obtain signatures from recipients of registered or special delivery mail.
Register, certify, and insure letters and parcels.
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money
orders.
Check mail in order to ensure correct postage and that packages and letters are in proper
condition for mailing.
Answer questions regarding mail regulations and procedures, postage rates, and post office
boxes.
Complete forms regarding changes of address, or theft or loss of mail, or for special
services such as registered or priority mail.
Provide assistance to the public in complying with federal regulations of Postal Service and
other federal agencies.
Sort incoming and outgoing mail, according to type and destination, by hand or by operating
electronic mail-sorting and scanning devices.
Cash money orders.
Rent post office boxes to customers.
Put undelivered parcels away, retrieve them when customers come to claim them, and
complete any related documentation.
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail,
filling out forms and making appropriate referrals for investigation.
Receive letters and parcels, and place mail into bags.
Transport mail from one work station to another.
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
Set postage meters, and calibrate them to ensure correct operation.
Post announcements or government information on public bulletin boards.

Johns Hopkins Hospital 1800 Orleans Street

PSO/ Protective Security Guard Baltimore MD, 21287
 03/01/2014 - 10/31/2015
Monitor and authorize entrance and departure of employees, visitors, and other persons to
guard against theft and maintain security of premises.
Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure
security of doors, windows, and gates.
Escort or drive motor vehicle to transport individuals to specified locations or to provide
personal protection.
Operate detecting devices to screen individuals and prevent passage of prohibited articles
into restricted areas.
Answer telephone calls to take messages, answer questions, and provide information
during non-business hours or when switchboard is closed.
Write reports of daily activities and irregularities such as equipment or property damage,
theft, presence of unauthorized persons, or unusual occurrences.
Call police or fire departments in cases of emergency, such as fire or presence of
unauthorized persons.
Warn persons of rule infractions or violations, and apprehend or evict violators from
premises, using force when necessary.
Answer alarms and investigate disturbances.
Inspect and adjust security systems, equipment, or machinery to ensure operational use
and to detect evidence of tampering.
Monitor and adjust controls that regulate building systems, such as air conditioning,
furnace, or boiler.
Circulate among visitors, patrons, or employees to preserve order and protect property.

Dollar Tree 1330 Eastern Blvd, Essex

Assistant Store Manager MD, 21221
08/11/2011 - 02/29/2014
Resolve customer complaints regarding sales and service.
Oversee regional and local sales managers and their staffs.
Direct and coordinate activities involving sales of manufactured products, services,
commodities, real estate or other subjects of sale.
Plan and direct staffing, training, and performance evaluations to develop and control sales
and service programs.
Determine price schedules and discount rates.
Confer with potential customers regarding equipment needs and advise customers on types
of equipment to purchase.
Review operational records and reports to project sales and determine profitability.
Direct foreign sales and service outlets of an organization.
Monitor customer preferences to determine focus of sales efforts.
Advise dealers and distributors on policies and operating procedures to ensure functional
effectiveness of business.
 Prepare budgets and approve budget expenditures.
Visit franchised dealers to stimulate interest in establishment or expansion of leasing
programs.
Direct clerical staff to keep records of export correspondence, bid requests, and credit
collections, and to maintain current information on tariffs, licenses, and restrictions.
Confer or consult with department heads to plan advertising services and to secure
information on equipment and customer specifications.
Direct, coordinate, and review activities in sales and service accounting and recordkeeping,
and in receiving and shipping operations.
Assess marketing potential of new and existing store locations, considering statistics and
expenditures.
Represent company at trade association meetings to promote products.

Education
Community College of Baltimore County 7201 Rossville Blvd,
N/A Baltimore MD 21237
Family Studies Spring 2013 - present
3.59 GPA

Baltimore City Community College 710 E. Lombard Street

Maryland High School Diploma Baltimore MD, 21202
General Studies 08/28/2011 - 03/13/2012
3.34 GPA

Skills
Youth Advisory Committee Team Advocate
Vice President of the Student Government Association (SGA)
Assistant store Manager 2+ year experience
Evergreen Manors Child and Adolescent Recreational Facility (Refer. Kristi Lea)
Gloria Gates Memorial Foundation Volunteer (Refer. Kristi Lea)
Team Leader Varsity Lacrosse Team
Crew Leader / Trainer
Thread Family Member Mentor (Volunteer)
Johns Hopkins Medicine Corporate Security Training Certificate)
Security Clearance Card
Certificate for Button and Pepper Spray Training
 Administrative Assistant

References
De'Quan Finch United States Postal Service
Supervisor 200 Wilson Point
finchdequan@gmail.com Middle River, Maryland
240-714-9305 21220

Kristi Lea The Meadows Psychiatric

Psychiatrist Center
kristi.godin@uhsinc.com
814-592-9383

Julia Dooher Johns Hopkins University

Scientist
julia.dooher@gmail.com
206-321-3751

Elli Pesar, Ed M Thread

Mentor
Eli.Pessar@thread.org
599-360-8508