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TELEPHONE EXCHANGE

09/2010

TECHNICAL REFERENCE AND INSTALLATION GUIDE


www.karel.com.tr
MS48IP

TECHNICAL REFERENCE
AND
INSTALLATION GUIDE

September-2010
Version Table
Software Version of MS48IP Date & Version of Guide
AAA 10.04.2010/AAA
AAA 01.09.2010/AAB

MS48IP- TTMK- Ver. AAB- 01.09.2010


KAREL reserves the right to make modifications in product features specified in this
document for development and improvement purposes without prior notice. The actual
products may possess characteristics different from those that have been mentioned
herein, due to software and hardware version differences.
CAUTION!
Since the MS48IP exchange is an electronic-based system, it contains modules
that carry high voltages, which could adversely affect environmental conditions. In
this regard, the requirements below should be fulfilled in order for your exchange
not to cause any situation harmful to you or the environment:

The exchange must not be disassembled by unauthorized


persons in any way.

The cover of the exchange cabinet should always be kept


closed.

Prior to hanging the exchange on the wall, one must make


sure the screws are intact.

The ground cable connection of the exchange must definitely


be made.

Precautions must be taken in order to prevent any harmful


substances from leaking or spilling into the exchange in any
way.

Failure in fulfilling those requirements may cause fatal hazards!


Dear Friend of KAREL,

In order to maintain sound operation of the system, make sure the requirements below
are fulfilled, which are related to the environment in which the exchange is to be
installed.

Check the electrical installation of the premise: if you cannot be certain that it is
adequate, then have a separate grounding system installed in order to protect the
system from the effects of thunderbolt or other sources of high voltage affecting
over lines or connected peripheral units.
Have your exchange installed on locations that are not exposed to direct sunlight
and not humid, and that are ventilated well, with an environmental temperature of
5-40oC. The room should be well lit. Your exchange should not be exposed to
effects of dust, vibration, oil and water.
Devices that generate high frequency waves (such as welding machines, office
equipment such as computers and air conditioners, TV sets, etc.) should not be in
the same room if possible, or they should be at least 3 meters away from the
exchange, otherwise.
Since frequently interrupted mains supply would affect proper operation of the
system, take care in making the power connection special for the system.

KAREL

LEGAL WARNING!

Karel can not be held responsible for any loss in function, data, privacy, any
damage that may occur on the network or illegal use of the network caused by
any internal or external attack which comes through the data network
formed/configured to use the facilities or applications of the purchases Karel
system.
Customer, by purchasing the equipment, declares that the warning above is read
and accepted.
PREFACE

The chapters in this guide have been created in order to present detailed technical
information to people who need hardware-based technical information about the
MS48IP exchange, to introduce the peripheral units, and to give information regarding
installation of the exchange, as well as regarding the things to be done to troubleshoot
simple problems. By this way, one could grasp the abilities of the MS48IP exchange,
how it is to be operated in accordance with customer demands, and things that are
supposed be done in order to operate it in full performance.
The first three chapters - Technical Reference, Software and Technical Specifications
These contain technical information about hardware and software structures of the
exchange. Information in these chapters, for which knowledge in mechanics, electricity
and electronics may be prerequisite, aims to introduce the structure of the exchange.
Presentation of the information in this chapter follows a path from the whole of the
exchange down to the details of the parts. At the end, technical data have been listed in
a table as a summary.
The fourth chapter Installation This chapter tells about the installation methods of
the exchange with respect to its capacity. This chapter must definitely be read before
the installation by the personnel who are to perform the installation of the exchange.
The fifth chapter Peripheral Units This chapter gives brief information about the
peripheral devices, which would enrich functions of the exchange and which could be
utilized to meet daily communication needs of customers more comprehensively.
The Last chapter Troubleshooting This is a chapter that recommends simple
solution methods to problems that could occur during operation of the exchange. The
recommendations that have been specified in this chapter shall be applied by the
authorized personnel only.

Best regards,

KAREL INC.
CONTENTS
TECHNICAL REFERENCE .............................................................................. 1
THE MB48IP MOTHERBOARD & EXP48 EXPANSION MODULES............ 3
THE MB48IP MOTHERBOARD................................................................. 3
EXP48IP VOIP MODULE........................................................................... 6
THE EXP48 (0/16) EXPANSION MODULE............................................... 9
THE EXP48 (2/6) EXPANSION MODULE................................................. 9
THE EXP48 (4/12) EXPANSION MODULE............................................. 11
VOIP48 4 CHANNEL DSP EXPANSION BOARD ................................... 11
VOIP48 8 CHANNEL DSP EXPANSION BOARD ................................... 12
SPEECH CHANNEL STRUCTURE ............................................................ 12
THE NUMBERING PLAN ............................................................................ 12
THE POWER SUPPLY OF THE SYSTEM.................................................. 14
THE POWER SUPPLY MODULE -SPS48 .............................................. 15
POWER FAILURE TRANSFER STATION RELAYS ............................... 18
SOFTWARE .................................................................................................... 19
MEDIA GATEWAY FACILITIES .................................................................. 20
TECHNICAL SPECIFICATIONS .................................................................... 22
INSTALLATION OF THE SYSTEM ................................................................ 25
HOW TO MOUNT THE EXCHANGE ON THE WALL................................. 25
PREPARATION ....................................................................................... 25
APPLICATION ......................................................................................... 26
MB48IP MOTHERBOARD........................................................................... 28
SPS48 POWER SUPPLY MODULE ........................................................... 30
BATTERY CONNECTION ....................................................................... 33
HOW TO INSTALL THE EXPANSION MODULES ..................................... 34
INSTALLING AN EXPANSION CARD ON THE MOTHERBOARD:........ 35
INSTALLING A SECOND EXPANSION MODULE ONTO THE FIRST
ONE:......................................................................................................... 36
INSTALLING THE EXP48IP VOIP MODULE: ......................................... 37
FIXING THE EXPANSION MODULES: ................................................... 39
GROUNDING INFORMATION .................................................................... 40
OTHER CONNECTIONS............................................................................. 42
EXTERNAL MUSIC SOURCE CONNECTION........................................ 42
EXTERNAL RELAY CONNECTION ........................................................ 42
DOOR PHONE CONNECTION ............................................................... 42
CABLING ..................................................................................................... 43
MS48IP PERIPHERAL UNITS........................................................................ 44
TROUBLESHOOTING.................................................................................... 46
TECHNICAL REFERENCE
The MS48IP exchange is a modular system, which has IP technology integrated, with
both analog and IP ports. The system, by way of its modular and hybrid structure,
supports 4-24 trunks and 12-64 extensions. The system supports SIP protocol on the
IP side.
The exchange basic capacity is 8 lines and 20 extensions and can be increased to
high capacities by installing expansion cards between the MS48IP motherboard and
the EXP48IP VoIP card. Besides, thanks to an additional slot for the IP expansion, the
system IP channel capacity can also be increased.
EXP48IP VoIP Card is also equipped with the capability of both receiving the number
information pertaining to the calling party (Caller ID) on calls coming over lines and
distributing that information, as well as the number information pertaining to the calling
extension on internal calls, to the telephones of the extensions with the Caller ID
feature. Thanks to that card, the extensions with SMS-compatible (Short Message
Service) telephones can send and receive SMS messages over analog lines.
The MS48IP system basically consists of these parts:
CBN48IP Plastic Cabinet
SPS48 Power Supply Module
PWT48 Power Transformer
RNT48 Ringer Transformer
MB48IP Motherboard
EXP48 Capacity Expansion Modules
EXP48IP VoIP Module
VoIP48 DSP Expansion Modules
The basic capacity of the system is 4 analog trunk and 4 IP trunk, 12 analog
extensions and 8 IP extensions, but that capacity can be increased to 84 ports in total
by expansion modules. Expansion modules with different capacities and technologies
are available for that:
The EXP48 (2/6) Module (At most 1 of them can be installed.)
The EXP48 (4/12) Module (At most 2 of them can be installed.)
The EXP48 (0/16) Module (At most 1 of them can be installed.)
VOIP48 4 Channel DSP Expansion Module (At most 1 of them can be installed.)*
VOIP48 8 Channel DSP Expansion Module (At most 1 of them can be installed.)*
* Only one DSP expansion module can be add to the system.

1
The appearance and cabinet structure of the system are as in the following figures:

Figure 1

Figure - 2
The CBN48IP plastic cabinet provides the system with a flexible and ergonomic
structure for easy connection. Thanks to its special design, its structure makes it
possible to mount the exchange on the wall, as well as to hold the parts of the
exchange and facilitate proper cabling.
2
THE MB48IP MOTHERBOARD & EXP48 EXPANSION
MODULES
THE MB48IP MOTHERBOARD
The MB48IP motherboard is the card that contains all the general control circuits that
constitute the basis of the exchange. The following circuits are present on it:
Microprocessor and registers that maintain control of the entire exchange
Interface connection circuitry
DTMF receivers
DTMF generators
Switching circuit
Extension circuits
Line circuits
The diagram below shows the positioning of those circuits on the motherboard:

Ext. 2 Ext. 1 Line 4 Line 3 Line 2 Line 1

CPU & Utility Circuitry Switching circuits


Ext. 3

The MS48IP Motherboard

Ext. 4 Ext. 5 Ext. 6 Ext. 7 Ext. 8 Ext. 9 Ext. 10 Ext. 11 Ext. 12

Figure -3
At most two analog expansion cards can be installed on the MB48IP motherboard
when necessary, in order to increase the capacity:
EXP48 (2/6): The expansion card with 2 lines and 6 extensions
EXP48 (4/12): The expansion card with 4 lines and 12 extensions
EXP48 (0/16): The expansion card with 16 extensions
At most two EXP48 expansion cards can be plugged in the motherboard of the
MS48IP exchange, so as one of the cards being on top of the other. An MS48IP
exchange can include two EXP48 (4/12) expansion cards. As for the EXP48 (0/16)
expansion module, only one can be installed. The list below shows various extension
and line capacities that can be achieved by installing various expansion cards.

3
Lnes EXtension
4 28
18
6
34
24
8
40
10 30
12 36

The dimensions of the MB48IP are 19 cm x 35 cm and its weight is 0.75 kg.
The illustrations below show the locations of the entire connectors that are present on
the motherboard (Figure-4 and Figure-5):

a. SPS48 Power Supply f. External Relay Connector


b. KTS Connector g. External Music Source Connector
c. KY16 Connector h. Expansion board Connectors
d. Doorphone Connector i. Analog Extension Connectors
e. EXP48IP VoIP Data Connector j. Analog Line Connectors

Figure-4
4
Figure-5

THE EXP48IP VOIP DATA CONNECTOR


The pin-outs for the connector are as follows:
Pin Signal Pin Signal
1 Ground 3 RXD
2 TXD 4 Busy

THE DIA CONNECTOR


The pin outs for the DIA connector are as follows:
Pin Signal Pin Signal
1 DIA 3 + 5 VDC
2 Ground 4 Ringer

EXTERNAL MUSIC CONNECTION


Any music source (radio, tape player, CD player, etc.) can be connected to the
external music source connection, which is an option for the internal music chip on the
motherboard, and when a line is parked or put on hold in the system, music from that
source can be transmitted to that line as background music. That connection is made
through the 2-pin connector (the rightmost two pins of the 4-pin music / external relay
connector) that is on the MS48IP motherboard.

5
EXTERNAL RELAY CONNECTION
A relay is available on the motherboard for controlling several external devices. That
relay is capable of allowing 2 A current over 250 VAC / -24 VDC. By this relay, it is
possible to control a door opener, an external music source, the external
announcement system or an external ringer, according to the way the system is
programmed. Connection to the external relay is made through the 2-pin connector
(the leftmost two pins of the 4-pin music / external relay connector) that is on the
MS48IP motherboard. Which one of the devices mentioned above the relay is to be
employed for controlling is determined by programming.

EXP48IP VOIP MODULE


The EXP48IP VoIP Module is a card which can be installed directly on the system
motherboard or any of the analog expansion cards. It functions as the IP server of the
system as well as the Caller ID module of the system. The module is mainly formed up
of two cards:
1) EXP48IP Media Gateway Card
2) EXP48IP Mainboard
The two cards are connected to each other to form the VoIP module.
The EXP48IP VoIP module has the following functional blocks:
Microprocessor and the memory elements used for the IP functionality of the
system.
An ethernet switch
FSK receiver (4 channels)
FSK generator (8 channels)
IP extensions
IP trunks
IP Media Gateway (MGW AC494 series DSP circuit)
The EXP48IP Mainboard also has an SO-DIMM type connector which is used to install
DSP expansion card on the system.

6
The functional block layout of the cards is shown below:

Figure 6

7
The connectors on the module are shown below:

1) EXP48IP MGW card connector 4) Ethernet connector


2) EXP48IP VoIP Data connector 5) DSP Expansion module connector
3) KTS connectors 6) Base card connectors

8
THE EXP48 (0/16) EXPANSION MODULE
The EXP48 (0/16) Expansion Module is used to add 16 analog extensions to the
system. Support circuits and switching circuits are available on it, as well as extension
circuits. The diagram below shows positions of those circuits on the module.

Figure - 8

The dimensions of the EXP48 (0/16) are 19 cm x 23 cm, and its weight is 0.4 kg.

THE EXP48 (2/6) EXPANSION MODULE


The EXP48 (2/6) Expansion Module is used to add 2 analog lines and 6 analog
extensions to the system. Support circuits and switching circuits are available on it, as
well as extension and line circuits. The diagram below shows positions of those circuits
on the module.

9
Figure - 9
The dimensions of the EXP48 (2/6) are 14,5 cm x 16,5 cm, and it weighs 0.3 kg.

10
THE EXP48 (4/12) EXPANSION MODULE
The EXP48 (4/12) Expansion Module is used to add 4 analog lines and 12 analog
extensions to the system. Support circuits and switching circuits are available on it, as
well as extension and line circuits. The diagram below shows positions of those circuits
on the module.

Figure - 10
The dimensions of the EXP48 (4/12) are 19 cm x 26 cm, and it weighs 0.6 kg.

VOIP48 4 CHANNEL DSP EXPANSION BOARD


The VoIP48 4 channel DSP expansion board is used to add 4 IP MGW channels to the
system. It has AC498 DSP circuit on it.

11
VOIP48 8 CHANNEL DSP EXPANSION BOARD
The VoIP48 8 channel DSP expansion board is used to add 8 IP MGW channels to the
system. It has AC498 DSP circuit on it.

SPEECH CHANNEL STRUCTURE


MS48IP system has 12 TDM speech channels for all extensions and trunks. 10 of
these channels can be used for outgoing and incoming calls and two channels are
reserved for incoming calls only.
Together with the EXP48IP VoIP module, the system may have up to 12 IP MGW
channels. The basic capacity is 4 and the channel number can be increased to 8 by
using 4 channel DSP expansion module or to 12 by using 8 channel DSP expansion
module. The IP MGW channel number is directly related to the IP extension and trunk
capacity of the system.
The IP extension and trunk numbers of the system are flexible and can be defined by
programming the IP MGW channels of the system accordingly. The table below shows
the maximum number of IP ports with respect to the system configuration:

EXP48IP VoIP DSP Expansion Number of IP Number of IP


Card Board extensions trunks
+ - 8 4
+ 4 channel 16 8
+ 8 channel 24 12

THE NUMBERING PLAN


The system comes with a fixed numbering plan which can then be changed by flexible
numbering programs of the system. As per the default numbering plan, the extension
numbers are of three digits and starts from 111 whereas the trunk numbers are of two
digits and start from 01.
The system automatically sets the default numbering plan with respect to the installed
capacity of the system.

12
The table below shows different configuration otiose of the system and relevant
capacity and number plan default values:

Configuration Analog IP capacity Analog IP line


capacity line numbers
numbers
MOTHERBOARD + EXP48IP 4 trunks 4 trunks 01-04 13..16
12 extensions 8 extensions 111-122 151..158
MOTHERBOARD + EXP48IP + 4 trunks 8 trunks 01-04 13..20
4 channel DSP EXP. 12 extensions 16 111-122 151..166
extensions
MOTHERBOARD + EXP48IP + 4 trunks 12 trunks 01-04 13..24
8 channel DSP EXP. 12 extensions 24 111-122 151..174
extensions
MOTHERBOARD + EXP48 (4/12) + 8 trunks 4 trunks 01-08 13..16
EXP48IP 24 extensions 8 extensions 111-134 151..158
MOTHERBOARD + EXP48 (4/12) + 8 trunks 8 trunks 01-08 13..20
EXP48IP + 4 channel DSP EXP. 24 extensions 16 111-134 151..166
extensions
MOTHERBOARD + EXP48 (4/12) + 8 trunks 12 trunks 01-08 13..24
EXP48IP + 8 channel DSP EXP. 24 extensions 24 111-134 151..174
extensions
MOTHERBOARD + EXP48 (4/12) + 12 trunks 4 trunks 01-12 13..16
EXP48(4/12) + EXP48IP 36 extensions 8 extensions 111-146 151..158
MOTHERBOARD + EXP48 (4/12) + 12 trunks 8 trunks 01-12 13..20
EXP48(4/12) + EXP48IP + 36 extensions 16 111-146 151..166
4 channel DSP EXP. extensions
MOTHERBOARD + EXP48 (4/12) + 12 trunks 12 trunks 01-12 13..24
EXP48(4/12) + EXP48IP + 36 extensions 24 111-146 151..174
8 channel DSP EXP. extensions
MOTHERBOARD + EXP48 (4/12) + 8 trunks 4 trunks 01-08 13..16
EXP48(0/16) + EXP48IP 40 extensions 8 extensions 111-150 151..158
MOTHERBOARD + EXP48 (4/12) + 8 trunks 8 trunks 01-08 13..20
EXP48(0/16) + EXP48IP + 40 extensions 16 111-150 151..166
4 channel DSP EXP. extensions

MOTHERBOARD + EXP48 (4/12) + 8 trunks 12 trunks 01-08 13..24


EXP48(0/16) + EXP48IP + 40 extensions 24 111-150 151..174
8 channel DSP EXP. extensions
MOTHERBOARD + EXP48 (0/16) + 4 trunks 4 trunks 01-04 13..16
EXP48IP 28 extensions 8 extensions 111-138 151..158
MOTHERBOARD + EXP48 (0/16) + 4 trunks 8 trunks 01-04 13..20
EXP48IP + 4 channel DSP EXP. 28 extensions 16 111-138 151..166
extensions
MOTHERBOARD + EXP48 (0/16) + 4 trunks 12 trunks 01-04 13..24
EXP48IP + 8 channel DSP EXP. 28 extensions 24 111-138 151..174
extensions

Note: Extension numbering of EXP48(2/6) is not included in the table above.

13
THE POWER SUPPLY OF THE SYSTEM
The MS48IP system has been designed to operate on 230 VAC, 50 Hz. mains supply.
Two on/off switches are available at the lower side of the cabinet for controlling the
power supply of the system, one of which controls the battery input and the other the
mains input. At the same location, there is also a fuse of F-type, 1A/250 VAC, in the
fuse compartment next to the on/off switch, as a frontline protection. That fuse is used
to protect the exchange against unexpected voltage/current variations that might occur
on the mains.

Figure - 11
The system operates on 230 VAC 50 Hz mains input. 2 x 15 VAC outputs that are
required by the SPS48 Power Supply Module are generated by the Power Transformer
PWT48 by using the mains voltage.
The PWT48 Power Transformer is located under the plastic inner cover on the upper
left side of the CBN48C cabinet, together with the RNT48 Ringer Transformer that
generates the 64 Vrms ringer signal.

14
THE POWER SUPPLY MODULE -SPS48
The SPS48 Power Supply Module is located right below the plastic inner cover that
covers the RNT48 and PWT48 transformers.
The SPS48 is a switched mode type power supply. The SPS48, which receives 2 x 15
VAC voltages from the PWT48 Power Transformer, generates +5 VDC, +12 VDC and
24 VDC for system operation, accessories and the RNT48 Ringer Transformer. The
ringer voltage (64 Vrms) that is at the output of the RNT48 transformer is directly
transmitted to the MB48IP motherboard.
Moreover, KTS (serial data line) connectors are available on the SPS48 for KY16 Mini
Printer, consoles, DSS modules and the IA12 ISDN Adaptor. The Busy and Data
signals on those connectors are not processed by SPS48; rather they are only
received by the MB48IP Motherboard and transmitted to the accessories.
The figure below shows positions of the connectors on the SPS48 Power Supply
Module.

a. Battery Connector d. Motherboard Connector


b. Power Input e. KTS Connector
c. Ring output f. KY16 Connector
Figure-12

The following tables show the pin-connector outputs on the SPS48 module.

15
Pin outs for the SPS48 MB48IP connector:
Pin Signal
1 Ringer Control
2 Signal Control
3 - 24 VDC
4 + 5 VDC
5 Data
6 GND
7 Busy

Pin-voltage assignments for the SPS48 PWT48 connector:


Between pins Voltage
1&3 15.5 VAC
2&3 15.5 VAC

Pin-voltage assignments for the SPS48 RNT48 connector:


Pin Voltage
1 -
2 Ground
3 -24 VDC
4 +24 VDC

Pin outs for the SPS48 KY16 connector:


Pin Signal
1 Ground
2 Serial Data (KTS)
3 Busy
4 -

16
Pin outs for the SPS48 Console / feature Telephone Set / Local Pager / ISDN
Adaptor connector

Pin Signal
1 Serial Data (KTS)
2 +12 VDC
3 Ground

The MS48IP system can be backed up by a 12 VDC battery in order to maintain the
continuity of the system operation in case of power failures. Hence, the SPS48 has the
circuits that are necessary for battery backup, as well. Use of dry batteries is
recommended for the system to operate in the most convenient way. It is appropriate
to employ a battery of 12 VDC / 7 Ah for a full-capacity system with 35 % traffic in
average.
An F-type, 8A/ 12VDC fuse is available on the SPS48, for the battery.
The SPS48 has been enriched with hardware that can charge the battery when the
system is powered and it is operating under low traffic rate. In addition to that, the
SPS48 prevents the battery to discharge completely by shutting itself down when the
battery voltage drops below 8.5 VDC, so that it allows the battery to be used more
efficiently throughout its service period. In such a case, the battery is not activated
again until the voltage level goes above 11.5 VDC.
The dimensions of the SPS48 card are 11 cm x 11.5 cm and it weighs 0.3 kg.

17
POWER FAILURE TRANSFER STATION RELAYS
In case of power failure, continuation of the system to its operation without any
problem is possible with battery backup. On the other hand, if no battery connection is
made to the system, then the lines on the MB48IP motherboard and the EXP48 (4/12)
modules are automatically connected to the first four extensions on the same card.
Since there are no lines on the EXP48 (0/16) module, there are no power failure
transfer station relays on that card.
The following diagram shows the connections for the power failure transfer station
relays of the MS48IP (8/24) system.

Figure-13

18
SOFTWARE
The MS48IP is a Stored Program Controlled (SPC) system. A microprocessor that
controls operation and an EPROM that stores the system software are available in the
system. The entire start-up system and line parameters are stored in the EPROM.
Although MS48IP is a medium-scale system, its software has been designed to
present many features to the users. There are three categories with regard to the
system software features:
1. User features
2. Operator features,
3. Programs
The user features are software facilities which any user can make use of through any
type of phone.
The operator features are software facilities that can be used by the system operator
only. The first extension of the system, whose access code is assigned as 111, is the
operator, and that cannot be changed.
The programs are the codes, some of which can be entered by the system supervisor
and the rest by the operator, after the system supervisor sets the system to
programming mode. By default, the operator is also the system supervisor. Most of the
parameters that controls the operation of the system can be changed by programming.
The system supervisor extension can also be changed by programming.
The possibilities provided by the software have been given in related guides in detail.
Thanks to the EXP48IP VoIP card, the MS48IP exchange sends to the extensions the
number information pertaining to the caller. Besides, it is possible to send and receive
SMS messages through telephones that support SMS messaging. Thanks to the Net-
Console software, name definitions can be done for extensions, so that names are
displayed instead of numbers on internal calls.
Moreover, thanks to its flexible software structure, the MS48IP exchange can process
calling number information coming from lines in DTMF format, as well as in FSK
format. However, the calling number information to be sent to extensions can only be
in FSK format.
SMS messages are sent by connecting the extension telephone directly to the line,
without taking any action on the exchange side. Therefore, it is essential that the
number of the SMS center be supported on the extension telephone.
The exchange decodes the message box number of the SMS message while receiving
the message. According to the message box number extension matching program
on the exchange, the incoming messages are delivered to the corresponding
extensions that have been specified in the program. By this way, 10 different
extensions can be defined as SMS receiver corresponding to 10 different message
box numbers.

19
MEDIA GATEWAY FACILITIES
MS48IP system has IP extensions and IP trunks which are SIP compatible by way of
the EXP48IP VoIP Module. Thus, the system has both analog and IP extensions and
trunks completely integrated to each other.
The analog and IP ports can communicate to each other as using the MGW channels.
So, more the MGW channels system has, more analog and IP connections can be
established on the system. For example: With a single ERXP48 VoIP card (which has
4 MGW channels), at most 4 analog extensions can call 4 IP extensions or 2 IP
extensions can use 2 analog trunks, 1 analog extension can use 1 IP trunk and 1
analog extension can speak to an IP extension at the same time. Further accesses to
IP- analog connections will result with busy state declaration.
Besides, when IP extensions use IP trunk, MGW channels are not used. So, there is
no limitation for IP IP connections on the system.

20
The system supports the following IP parameters:
Parameter Explanation

IP channel number 4 / 8 / 12

Jitter buffer size 300 msec.

T.38 Fax support Yes

Echo canceller Yes 64 msec.

RTP/RTCP Yes

G.711 Yes

Caller ID Yes

QoS (PLC, VAD, AJB, CNG) Yes

G.726/G.727 Yes

G.723.1 Yes

G.729 A/B Yes

FR GSM 6.0 Yes

Linear 16 bit codec Yes

Automatic Gain Control Yes

Three party conference Yes

AMR codec Yes

DTMF In band / RFC 2833 /SIP Info

21
TECHNICAL SPECIFICATIONS
GENERAL SPECIFICATIONS
1. Capacity - In total: 48 ports + 1 Doorphone Channel
4/24 lines
12/64 extensions
2. Control - Main Processor:
AM80188ES Processor
AC494 DSP
EPROM (1 Mbit)
EEPROM (16 Kbytes)
256 Kbit Static RAM with NiCd Battery Backup
3. Switching - Space Division Multiplexing CMOS Switching Circuit
- Ethernet switching
4. Power - 230 VAC 50 Hz.
- MS48IP (4/12) Stand-by Power Consumption: 11W
- EXP48 (2/6) Stand-by Power Consumption: 2W EXP48
(4/12) Stand-by Power Consumption: 3W
- EXP48 (0/16) Stand-by Power Consumption: 3W
- EXP48IP VoIP Stand-by Power Consumption: 3W
- Maximum Power Consumption: 45W
- 12 VDC Battery Backup
- Power Failure Transfer Station Relays for the
MB48IP (4/12), EXP48 (4/12)
5. Dialing - Dial Pulse (DP) 10 pps
- Dual Tone Multi Frequency Dialing (DTMF) 140 msec
(analog lines)
6. Dialing Conversions - DP DTMF, DTMF DP
- IP: In band RFC2833 SIP Info
7. Speech Channels - 12 (Two channels have been reserved for incoming line
calls)
8. MF Receiver Capacity - 12 (6 x 2)
9. Connectors - Lines and Extensions: Spring clip
- External Relay and External Music: Screw clip
- External Unit Interfaces: RJ type
- IP Units: Ethernet (RJ45)

22
10. External Connections - Standard Telephones: 2-wire
- KAREL Feature Telephone Set (LT48,FT10, FT15): 5-
wire
- KAREL Console (OP48(-H), OP50): 5-wire
- KAREL DSS Unit (DSS80, DSS40,DSS10): 3-wire
- KAREL Mini Printer (KY16): 3-wire
- KAREL Doorphone (DY01): 4-wire
- PC: 4-wire ethernet
11. CRL - KAREL Mini Printer
(Call Record Listing) - PC Interface
12. CRL Capacity - Approximately 1000 Calls

CHARACTERISTICS
1. Extension Interface - Station Loop Resistance: Maximum 1200
Ohms, including the telephone set
2. Maximum CO (Central Office) Line - 2.2 Kohm
Loop Resistance
3. Line Interface - Analog line with Loop Initiation through DP
and DTMF Signaling
- 12/16 KHz Pulse Price Signal Detection
- Polarity Reversal Detection
4. Calling number information detection - FSK or DTMF
5. Calling number information - FSK
generation
6. Extension Feed Voltage - -24 VDC
7. Make-Break Ratio - 33 msec make / 67 msec break
8. Wait Time between Two Consecutive - 720 20 msec for DP
Dials for Auto-dialer - 175 5 msec for DTMF
9. Cross-Talk Attenuation - Better than 70 dB
10. Maximum Number of Telephone - 2 Telephone Sets
Sets per Extension
11. Ringer Voltage - 64 Vrms, 25-30 Hz
12. Minimum Detectable Ringer Level - 30 Vrms, 25-30 Hz
13. Environmental Conditions - 5 C0 - +40 C0 , %0 - %80 Humidity
14. Hook Flash Duration - 100 600 msec
15. Dimensions - 39 cm X 48 cm X 13 cm
16. Weight - 5 kg
17. Maintenance - Embedded Self Test / Solution
- Local / Remote Programming
- Net- Console

23
TONE CADENCES & FREQUENCIES
1. Dial Tone (500 Hz.) Continuous
2. Ring back Tone (500 Hz.) 1500 msec on, 3500 msec off
3. Busy Tone (500 Hz.) 500 msec on, 500 msec off
4. DISA Dial Tone (500 Hz.) 300 msec on, 300 msec off, 300 msec on, 300
msec off, 300 msec on, 2000 msec off
5. Dial Tone with Message 300 msec on, 300 msec off, 300 msec on, 300
Waiting (500 Hz.) msec off, 300 msec on, 2000 msec off
6. Error Tone (500 Hz.) 300 msec on, 300 msec off, 300 msec on, 300
msec off, 300 msec on, 300 msec off, 700 msec
on, 300 msec off
7. Dial Tone (Reminder Active) 1000 msec 500 Hz., 1000 msec 250 Hz.
8. Special Dial Tone (250 Hz.) Continuous
9. Overflow Tone (2000 Hz.) 700 msec on, 200 msec off
10. Warning Tone (250 Hz) 20 msec on, 1500 msec off

RINGER CADENCES
1. Line Call, Call Back, 1500 msec on, 3500 msec off
Reminder/Wake Up Calls
2. nternal Call 400 msec on, 350 msec off, 400 msec on, 3500 msec
off
3. Doorphone Call 800 msec on, 350 msec off, 800 msec on, 3500
msec off

High Frequency Group (- 7 dBm)


DTMF TONES 1209 Hz 1336 Hz 1477 Hz
Low Frequency 697 Hz 1 2 3
Group ( - 9 dBm) 770 Hz 4 5 6
852 Hz 7 8 9
941 Hz * 0 #

The Nominal Frequencies of the MS48IP may deviate from the values above in the range %2.5.

24
INSTALLATION OF THE SYSTEM
HOW TO MOUNT THE EXCHANGE ON THE WALL
The MS48IP exchange has been designed so as it can be mounted on the wall.
Hence, the system comes with a mounting template, three wood screws and anchor
plug pairs for this purpose.

PREPARATION
Prior to the installation, the location where the exchange is to be mounted should be
determined according to the criteria below:
1. The wall on which the MS48IP exchange is to be mounted must be firm enough to
carry the anchor plugs and it is supposed to have a smooth surface.
2. The exchange should be installed at locations that are not exposed to direct
sunlight and that are well ventilated and well lit, with humidity rate in the range
%0-%80 and with environmental temperature in the range 5-40C. It should not be
exposed to effects of dust, vibration, oil and water.
3. Devices that generate high frequency waves (such as welding machines, office
equipment such as computers and telex machines; air conditioners, TV sets, etc.)
should not be in the same room if possible, and they should be at least 3 meters
away from the exchange, otherwise.
4. Areas near radio transmission antennas and locations where sulfuric gas is
produced and thermal diffusion that could damage the system occurs should be
avoided.
5. The mains supply connection of the exchange should be special for the system
and while the connection is being made, the requirement that the power supply to
the system should be uninterrupted and, if possible, the system should be
powered from an independent source from which no other device is powered.
G FREQUENT FAILURES IN POWER SUPPLY TO THE SYSTEM MAY
ADVERSELY AFFECT SYSTEM OPERATION!
6. A location that would allow the technical personnel to reach parts of the system
easily should be chosen, also considering the mounting work and later
maintenance work.
7. It is recommended that the lower edge of the module be 120 cm. above the floor.
That is especially essential regarding ease in opening the front cover of the
exchange. Mounting the system closer to the floor makes it harder to open the
front cover and maintain the system.
Peripheral units that are to be connected during the installation or that may be included
later should also be taken into account when choosing the location.

25
APPLICATION

Dimensions of the mounting template are the same as that of the MS48IP system;
hence, it can be employed while choosing the location of the system and determining
the spots to drill. The most appropriate location where the system is to be hanged can
be determined by using that template. See Figure-10 for location of mounting.

1. Determine the appropriate location on the wall by the template.


2. Drill three holes into the wall through the marked spots on the template.
3. Insert the anchor plugs into the holes.
4. Insert the screws into the anchor plugs that are in the holes that correspond to the
two screw positions on the upper section of the template and drive them until a
10-mm portion of their heads extend out of the wall. No screw is inserted into the
other anchor plug at this stage.
5. Hang the exchange by aligning the screws on the wall with the pear holes on the
back of the cabinet, which correspond to each screw.
6. The cover of the exchange has been fixed to the main body through two fixed
clicks that are on the top surface of the body and a flexible click that is on the
bottom surface. As shown in the figure, open the cover by holding it on the bottom
and pulling it out while forcefully loosening upward the click that is inside by
inserting an appropriate tool, such as a screwdriver, through the hole on the
bottom surface of the body. Pay attention while doing this, so that the exchange
would not slide off the hangers. After the exchange has been released from the
lower click, lift it to release from the upper clicks and then remove it.

26
IN
S
T
A
LIN
G
7. Insert the last screw into the third anchor plug through the hole that is on the lower
left side of the motherboard and tighten it. In the meantime, it suffices to drive the
screw deep enough to prevent the cabinet from moving up and down, and prevent
its lower part from getting released from the wall. Jerking the screw might damage
the cabinet.

Figure - 15
IMPORTANT:

1- Parts of the system may be mounted by the system personnel only.


2- The area covered by the front cover is not intended for use; therefore, only the
authorized personnel can open the front cover. Otherwise, the safety conditions
would be violated.

27
MB48IP MOTHERBOARD
The MB48IP motherboard comes as mounted in the plastic cabinet of the exchange.
The motherboard has been attached to the chassis by a screw and a grounding metal,
and it has been fixed by plastic clicks.

Figure - 16

There is normally no need to remove the motherboard from the cabinet. It may be
necessary to remove it only in case of malfunction. In order to remove the
motherboard from the cabinet, first the exchange power is supposed to be cut off by
setting both the battery and the mains on/off switches to 0 position, which are on the
bottom surface of the cabinet. Then, the expansion modules and the EVM48 card - if
there is any - should be removed. In order to remove the expansion modules, the card
holders on both sides of the cards are supposed to be turned in the direction shown in
the figure below. The cards can be released from their connectors, afterwards.

28
Figure - 17
Then, the screw that holds the motherboard and the ground bar are removed. At this
stage, the lower part of the card is supposed to be taken out by pressing two of the
plastic clicks that hold the card, which are at both sides of the card, outward from the
card, but the card must not be pulled out, it is supposed to be removed by being pulled
out beneath the fixed clicks that are on the upper side of the card, only after the clicks
in the middle are released.

Figure - 18

29
In order to replace the card back into the cabinet, the procedure described above
should be reversed. The most important point here is to make sure that the screw and
the grounding metal have been actually attached after the plastic clicks have been
fixed. At this stage, one is supposed to be sure that the grounding metal and the
ground distribution point are in contact. For that purpose, it may be measured whether
those two points are in short circuit or not.

Figure 19

SPS48 POWER SUPPLY MODULE


The SPS48 Power Supply Module comes as attached below the plastic inner cover
that covers the RNT48 and PWT48 transformers inside the system cabinet, together
with cables connecting it to the power card.
The SPS48 card is connected to the MB48IP Motherboard through a 7-pin flat cable.
Moreover, the 3-pin connector, which is at the end of the cable that comes from the
PWT48 Power Transformer, and the 4-pin connector, which is at the end of the cable
that comes from the RNT48 Ringer Transformer are connected to the corresponding
connectors of the SPS48 card.
Output of the RNT48 Ringer Transformer is directly transferred to the MB48IP
Motherboard. Therefore, the 2-pin connector, which is at the end of the cable coming
from RNT48, is attached to the corresponding connector on the MB48IP.

30
Figure - 20

The empty space below the SPS48 card in the cabinet has been reserved for the
battery that is attached to the system cabinet with a plastic clamp when necessary.
There is normally no need to remove the SPS48 power supply from the cabinet. It may
be necessary to remove it only in case of malfunction. In order to remove the power
supply from the cabinet, first the exchange power is supposed to be cut off by setting
both the battery and the mains on/off switches to 0 position, which are on the bottom
surface of the cabinet. After the exchange power has been cut, the SPS48 and the
plastic inner cover that covers the transformers are removed by pressing inwards the
plastic click on the upper right, and then sliding the inner cover upwards.

31
Figure 21

The cables that are connected to the SPS48 are detached from the corresponding
connectors. The two screws that hold the SPS48 must be removed and then the card
is supposed to be taken out by loosening the plastic clicks outward the card. In order
to replace the card back into the cabinet, the procedure that has just been described
should be reversed. At this point, while inserting the screw that is supposed to be on
the lower right, one should pay attention to fix the tag that is at the tip of the grounding
cable, which comes with the SPS48, to the SPS48 power supply through that screw.
The space on the surface of the plastic inner cover that covers the power section,
where there is the line connection label, allows additional information related to the
installation to be kept. The clicks available on that surface are capable of holding a
fourfold A4 sheet of paper. By this way, notes on a sheet regarding the installation can
be kept on this field.

32
BATTERY CONNECTION
Cables that are to be attached to the pole contacts of the battery that has been placed
in the appropriate location in the plastic cabinet are available that are necessary for
connecting the SPS48 to a battery. One of those cables comes from the battery
connector that is on the SPS48, and the other from the battery switch. There are tags
at the free ends of those cables, which fit the polar contacts of the battery.

Figure - 22

The red cable is supposed to be connected to the + pole of the battery (a in the figure
above) and the black cable to the pole (b in the figure above).

33
HOW TO INSTALL THE EXPANSION MODULES
At most three cards can be installed on the MB48IP motherboard, two of which would
be expansion modules and one of which would be EXP48IP VoIP module. Before
installing and analog expansion module on the system, the EXP48IP VoIP card must
be removed from the system (the details are given in the following pages).
If one of the modules to be installed on the motherboard is an EVM48 module, then
that one is supposed be installed first. For that purpose, it suffices to plug the male
connectors that are under the EVM48 module to the corresponding female ones that
are on the motherboard. One must make sure that the entire pins are properly plugged
in. Should even a single pin is not properly plugged in; both the EVM48 and the
exchange might not operate correctly.
The types of the expansion modules to be installed on the motherboard determine the
order of mounting.
For the cases where several expansion modules are to be installed, an EXP48(4/12)
module is supposed to be plugged onto the motherboard, and then the other
expansion module - if there is one - is supposed to be plugged onto that, and finally
the EXP48IP VoIP card is supposed to be plugged on top.
When plugging an expansion card, first the 6 plastic card holders that have been
located around the motherboard to hold expansion modules are supposed to be
adjusted by being turned manually so that their card contact surfaces face the upper
section of the cabinet.

34
INSTALLING AN EXPANSION CARD ON THE
MOTHERBOARD:
The grounding metal that is on the motherboard is attached to the motherboard by
being placed in a way so as it is lined up with the upper one out of the grounding holes
that are on the right edge of the card. When plugging the card, one must make sure
that the white male connectors that are on the bottom face of the card exactly match
the white female connectors that are on the motherboard. Hence, if the card does not
seem to be fixed properly, it must not be jerked and it should be checked once again
whether the connectors fit completely.
After the card has been plugged thoroughly, one must make sure that the ground
contact spring on the card is in contact with the grounding metal. For that purpose, one
may measure whether the grounding distribution screw and the ground contact spring
are in short circuit.

Figure - 23

35
INSTALLING A SECOND EXPANSION MODULE ONTO THE
FIRST ONE:
The grounding metal that is on the motherboard is attached to the motherboard by
being placed in a way so as it is lined up with the lower one out of the grounding holes
that are on the right edge of the card. When plugging the card, one must make sure
that the white male connectors that are on the bottom face of the card exactly match
the white female connectors that are on the lower card. Hence, if the card does not
seem to be fixed properly, it must not be jerked and it should be checked once again
whether the connectors fit completely.
After the card has been plugged thoroughly, one must make sure that the ground
contact spring on the card is in contact with the grounding metal. For that purpose, one
may measure whether the grounding distribution screw and the ground contact spring
are in short circuit.

Figure 24

36
INSTALLING THE EXP48IP VOIP MODULE:
Before installing the module on the MS48IP system, the installer must make sure that
the EXP48IP MGW card is installed on the EXP48IP mainboard. These two cards are
connected to the each other via two special connectors. These connectors are
unidirectional connectors so, wrong connection is not possible. However, it must be
paid special attention while connecting the two cards and the connection must be
made without applying excessive force on the connectors.
The EXP48IP VoIP card can be installed on the expansion card(s) that have been
installed on the motherboard, as well as it can be installed directly on the motherboard.
When plugging the card, one must make sure that the white male connectors that are
on the bottom face of the card exactly match the white female connectors that are on
the lower card. Hence, if the card does not seem to be fixed properly, it must not be
jerked and it should be checked once again whether the connectors fit completely.

Figure - 25
As the card is mounted on the system, the KTS connection is made by using the cable
which comes together with the card. This cable has 3 pin female connectors on both
sides. One end of this cable is plugged in the 3-pin KTS connector on the SPS48 card.
The other end is connected to any one of the KTS connectors on the EXP48IP VoIP
card.

37
However, if prior to this installation, any feature phone, console or DSS module cabling
has been made to the KTS connector on the SPS48 card, then this connection must
be removed from the SPS48, and plugged to the empty KTS connector on the
EXP48IP VoIP Card. If these connections will be made newly, then the relevant KTS
cable must be plugged in the empty KTS connector on the EXP48IP VoIP card.
Another important cable connection is the EXP48IP VoIP Data connection. This
connection is essential for the TDM IP connection of the system parts. The relevant
connectors on the system motherboard and the EXP48IP VoIP mainboard are
connected to each other via a one to one cable which has RJ11 type connectors at
both ends.

Figure - 26
If the EXP48IP VoIP Card is to be installed on an EXP48(2/6) card, prior to this
installation the extension and line cabling of the expansion card must be completed
since the card is short and the cabling cannot be made after the EXP48IP VoIP card is
installed.

38
INSTALLING THE DSP EXPANSION MODULE:
One of the 4 channel or 8 channel DSP expansion cards can be installed to the SO-
DIMM connector on the EXP48IP VoIP module. Both type expansion modules have
the same physical structures, therefore the installation details are the same.
The DSP expansion board is installed on the SO-DIMM connector by placing the pin
side of the card in the slot gently as it has 45 degrees horizontally with the mainboard
(1) and then pressing the card downwards to make it parallel with the mainboard and
to make the metal latches to hold the card (2). See the figure below:

Figure 27
In order to release the card, the metal latches must be pulled out so that the card is
unlocked, then the card is taken out of the connector.

FIXING THE EXPANSION MODULES:


In order to make sure the expansion modules remain firm against pressure that might
occur during cabling, or possible vibrations that might occur later, the card contact
surfaces of the 6 plastic card holders, which have been previously turned upwards
during the first step of the installation, should now be turned towards the cards to hold
them.
As for the EXP48IP VoIP, no problem should occur concerning its stability against any
vibration; since its dimensions are small. Therefore, that card is not held by plastic
card holders.

39
GROUNDING INFORMATION
Grounding should be made in order to weaken the effects of thunderbolts that might
strike through the telephone lines and to prevent reception of undesired inbound
signals due to similar reasons. Besides, grounding is also useful for eliminating noise
that might be induced on the system due to environmental effects.
Checking whether the main grounding is proper requires some special devices.
However, one can have a rough idea about the quality of the grounding through some
simple measurements.
The quality of the grounding can be figured out by measuring the following point-to-
point voltages:
Phase and neuter: This value is supposed to be in the range 180 VAC - 260
VAC.
Ground and neuter: This value is supposed to be around 1-2 VAC.
Water installation of the building can be used for grounding, if one can be sure that the
pipes are of metal and no insulation material has been used at junctions. Indeed, the
most certain grounding method is inserting a copper rod that is 1.5 cm in diameter with
1.5 m of length or a copper plate with 1 m2 of area to the ground, and connecting it to
the exchange through a grounding cable made of copper. The cable must be attached
tightly to the rod or to the plate and precautions should be taken against corrosion.

Figure-28

40
Since the cabinet of the MS48IP exchange is made of plastic, a special design has
been created in order to distribute grounding within the system. The grounding cable is
connected to the ground distribution point that is on the exchange. The grounding
connection has been connected by the cabling, which is already available within the
exchange, over the grounding distribution screw to the motherboard, to the power
supply module and to the power transformer. The expansion modules that have been
installed on the motherboard are connected to the ground over the grounding metal
that is on the motherboard.

Figure - 29

41
OTHER CONNECTIONS
EXTERNAL MUSIC SOURCE CONNECTION
An external music source (tape or CD player, radio) can be employed as a source for
Background Music and Music On Hold in the system. In order to connect the
source, wires from the headset output of the music source are connected to the 2-pin
music connector that is on the upper left corner of the MB48IP motherboard. From
then on, the music emission of the exchange to extensions or lines is made from that
music source, according to the settings to be made by the operator.

EXTERNAL RELAY CONNECTION


The relay on the MB48IP motherboard functions through programming as a switch for
the hardware below:
a. Door Opener
b. External Ringer
c. External Announcement System
d. External Music Source
Two wires (the one that carries mains power, the one that controls on/off action, etc.)
that are to control the desired device are attached directly to the 2-pin external relay
connector that is on the MB48IP motherboard. Following that step, the system
supervisor enters through programming the code that is to determine the usage
purpose of the external relay and the relay becomes ready to operate.

DOOR PHONE CONNECTION


In case a DY01 door phone is to be hooked up to the exchange, the connection is
made to the DIA connector, which is located at the upper left corner of the
motherboard. The cable to be used with that connector, whose connection type is
RJ11, comes with the DY01.

42
CABLING
The design of the plastic cabinet of the MS48IP exchange has details that allow
exchange cabling to be performed properly.
Extension and line cables can be tied to the projections at the lower part of the cabinet
by cable ties, after they have been attached to corresponding connectors.
The IP connection is just made from a single point which is the ethernet connector on
the EXP48IP VoIP Module.
In cases where one or several of the connections described in previous sections are
made, in order for the internal cabling of the exchange to be regular, those cables can
be extended along the cable channels that are on the upper and right edges of the
cabinet, and taken to the cable channels that are on the lower section of the cabinet.
The entire cabling extends out of the exchange at a common point which is located on
the lower middle part of the exchange. The data connection cables coming from the
SPS48, extension and line cables, door phone, external relay and music source
connection cables are all taken out of the exchange through that gap.

Figure - 30

43
MS48IP PERIPHERAL UNITS
FT10 Feature Telephone Set:
Multi-functional telephone set that is connected to analog extensions over the special
data line of the exchange with: LCD (Liquid Crystal Display) display with two or four
line options, smart display control keys, 16 LEDs in two colors with two functions,
handsfree (Conversation without handset), and special output for headset. It is
connected to the exchange over the KTS line with 5 wires.
DSS10 Direct Access Units:
The fast access units that consist of programmable keys and busy display panels and
that can be used together with the FT10 telephones.
FT15 Feature Telephone Set:
Multi-functional telephone set that is connected to analog extensions over the special
data line of the exchange with: LCD (Liquid Crystal Display) display with four lines,
smart display control keys, 12 LEDs in two colors with two functions, handsfree
(Conversation without handset), and special output for headset. It is connected to the
exchange over the KTS line with 5 wires.
LT48 (-H) Feature Telephone Set:
Multi-functional telephone set that is connected to analog extensions over the special
data line of the exchange with: LCD display with two lines, 10 LEDs (with light) in
single color with two functions, handsfree (conversation without handset) option.
OP48 (-H) Console:
The telephone set with busy display panel and handsfree option that allows analog
extensions to monitor statuses of the analog extensions and lines of the exchange,
and the statuses of some of the system features.
DSS40 Direct Access Unit:
The fast access unit that consists of programmable keys and busy display panel,
which can be used together with LT48 and OP48 telephones.
DSS80 Direct Access Unit:
The fast access unit that consists of programmable keys, which can be used together
with LT48 and OP48 telephones.
OP50 Console:
The telephone set with busy display panel and handsfree option that allows analog
extensions to monitor statuses of the analog extensions and lines of the exchange,
and the statuses of some of the system features and with 12 double function
programmable keys.

44
EVM48 Auto Attendant System and Voice Mail Box:
The 2-channel module that provides the exchange with the features of automatic call
distribution, system messages and voice mail boxes.
NT32I SIP Phone:
An IP telephone set which is SIP compatible with a large graphical display and many
special function keys.
IP116 SIP Phone:
An IP telephone set which is SIP compatible with a large graphical display and many
special function keys.
IP111 SIP Phone:
An IP telephone set that is SIP compatible with a display and special function keys.
Net-Console Software:
The computer-telephone integration software that allows extensions to perform several
operations through PC screens visually, which they otherwise perform through their
telephone sets, and even more.
Net-CM Software:
The Windows-based software which is used to log, process and archive by computers
the records of all calls made over the exchange.
KY16 Mini Printer:
The serial printer that is special to KAREL, which allows the printouts of the records of
all calls to be taken, which have been made over the exchange.
GT10&GT20 GSM Terminal:
The interface unit that allows GSM calls, which are made over the exchange, to be
less costly.
DY01 Door Phone:
The door phone module that can be used to allow extensions to make conversation
with parties at certain locations.
SF04 Protection and Filtering Module:
The module that protects remote extensions and lines of the exchange from high
voltage and signals in radio frequency, which may exist in the environment.
SP04 Protection Module:
The module that protects remote extensions and lines of the exchange from high
voltage and current.

45
TROUBLESHOOTING
Although the MS48IP exchange does not contain units that can be serviced directly by
users, it might be useful for the user to check out the following issues in case of certain
problems, in order to find out the source of the problem and so increase the speed of
the technical service to be presented, or in order to solve some simpler problems
quickly in advance.
The information presented here has been intended for the people who are authorized
to install or maintain the exchange. Any intervention of unauthorized people to the
exchange in any way shall not only mean violation of the warranty terms of the
exchange, but such actions might also bear several environmental safety risks.

Problem Remedy
1) No dial tone and side tone to Make sure that the power connection of the
any extension of the exchange. exchange has been made correctly and the outlet
which is supposed to feed the exchange actually
supplies power! If all those seem to be alright, then
the power supply module may have to be replaced.

2) No access to lines. Make sure the programs related to lines and


extensions have been entered correctly!
Error tone is received.

3) Silence is received upon Make sure the line cables have been connected
accessing to lines. correctly and the connected lines work properly! For
that purpose, connect a telephone set directly to the
line and check whether a tone is received through
that phone!

4) One of the extensions does First of all, change the telephone set of the extension
not receive dial tone. and check whether the problem arises from the
telephone set! If there seems to be no problem with
the phone, then the exchange card has to be
replaced.

5) An extension cannot dial By changing the telephone set of the extension,


numbers. check if the problem arises from the telephone set! If
there seems to be no problem with the phone, then
the exchange card has to be replaced.

46
6) Telephone of an extension First of all, deactivate all possible forwarding services
does not ring. by dialing 85 through the phone and hanging up, and
then try again! If the problem persists, then check if the
problem arises from the telephone set by replacing it!
If there seems to be no problem with the phone, then
the exchange card has to be replaced.

7) No call is received from the A simple test is needed to be done in order to figure
line. out whether the situation has been originated from the
line or the exchange. For that purpose:
Cancel the phone of the extension 122.
Disconnect the problematic line from the exchange.
Make a two-wire connection between the extension
122 and the problematic line.
Set the exchange to the programming mode through
the system supervisor extension and dial:
877777, 800 + line no + 111 +0000
Call the extension 122 through the phone of the
extension 112.
Check if the phone of the extension 111 rings.
If the phone rings, then the problem is not related to
your exchange; there is a problem with the line. On the
other hand, if the phone does not ring, then the
exchange card may have to be replaced.

8) The exchange does not Dial 744 through the telephone set of the extension
operate properly. 111. If the problem persists, then reset the exchange
and re-program it.

9) IP extensions cannot Make sure the ethernet cable is connected via the
register. display indication of the ethernet switch on the LAN.

10) IP phones cannot be Check the codec settings of the IP phones and make
called. sure that the IP phone is registered to the system.

47
TELEPHONE EXCHANGE
09/2010

TECHNICAL REFERENCE AND INSTALLATION GUIDE


www.karel.com.tr