Flextime

Flexible time (or flextime) creates an opportunity for employees

and employers to arrange working hours on a daily or weekly
basis. In this case, daily or weekly working hours may change.
However, workers must get done predetermined average
working time during a set period which is called reference
period.
Taking into account the drawbacks of flextime, besides to
several benefits, it is crystal clear that this program can not be
applied to each job or worker, specifically for those jobs in
which the customer service plays a major role. As this concept
is one of the alternative work arrangements in organizations
which leads to more motivation and productivity in workers, we
decided to investigate its availability in and suitability to our
chosen company Unibank. The interview, conducted with the
HR manager of company, revealed that this program is not
highly applicable within the banking system because of the fact
that the main work is mostly with customers and the standard
working hours cover time from 9 a.m to 6 p.m. However, there
are some exceptions too. According to the interview with
manager, the bank allows women who have a child or single
parent families because of a partner died, that to come and
leave an hour earlier or to lessen working hours. Additionally,
those who get a treatment for a set of period, have a chance to
deviate from the standard working hours. Nevertheless, as a
result of the survey that we created for both top and middle
level employees, demonstrated that 40% of workers in middle
level do not aware of such chances existing within the company.
For conducting survey, we take a sample of 30 employees, of
which 10 are top level, 20 are middle level.

Does the company have a chance for providing you

with flextime program in order to balance your work
and life?
40% is not a low percentage for ignoring this problem, that's
why we consider it one of the issues found within the bank and
will mention some recommendations based on our knowledge
gained from the subject of Organizational Behaviour. On the
basis of this statistic, we can claim that not each employee in
the middle level knows the availability of flexible working time
arrangements. But the survey indicates that all of the top level
employees have an information about this program or possible
chances that company can create for them. So, by referring to
mostly known advantages of flextime, the observed issue may
lead to decreased productivity, absenteeism, hostility to
management, stresses during the traffic jams, tardiness, low
responsibility in employees and in general, less motivation
towards the job.
In this situation, we recommend employees to be informed
more by the emloyers with the chances and opportunities, in
our case, specifically the possibility of some forms of flextime
program. As it will lead to increased employee morale,
organizational commitment, reduced turnover and allow
employees to work in their most productive time, the company
may succeed more and gain employee engagement in a high
level.

Interactional justice
During the research, not only the problems were identified, so
the positive sides need also to be emphasized. Based on one of
our survey questions, it was found out that interactional justice,
which is defined as the degree to which the employees are
treated with dignity, respect, encouragement and etc., appears
in high level, because no one responded negatively to the
question below:
In your opinion, are employees recognized as an
individuals? (Are their suggestions and thoughts are
approached with respect and their problems listened
to?)

According to the research called Influence of interactional

justice on the turnover behavioral decision in an organization,
published in Journal of Behavioral Studies in Business,
interactional justice has an influence on employee turnover,
work satisfaction and loyalty (organizational commitment).
Thus, positive responses to this question prove the existence of
these benefits in some degree within the bank emerged through
interactional justice.

References:
1. http://www.ilo.org/wcmsp5/groups/public/---ed_protect/---protrav/---
travail/documents/publication/wcms_170705.pdf
2. https://www.thebalance.com/advantages-and-disadvantages-of-
flexible-work-schedules-1917964
3. http://www.aabri.com/manuscripts/111019.pdf