Problem Solving Worksheet

Problem Statement: <Record your refined problem statement>

Problem IS
Description
What object has the defect?

What Object
WH AT

What is the defect?

What Defect
Where on the object is the
defect observed
Where on (inside/outside, top/ bottom,
object same/different place,...)?

Where geographically was

the defective object first
Where first observed?
WHERE

observed

Where in the process was

the defective object first
observed?

Where geographically have

Where seen the defective objects been
since observed?

When in time was the

defective object first
observed?
When first
observed
WHEN
 When in the process was the
defective object first
observed?

When in the life cycle of the

defective object was the
defect first observed?

What patterns of occurrence

of the defect have been
What pattern observed with respect to
since time?

When during use of the

defective object is the defect
observed?

How many objects have the

How many defect?
affected
What is the magnitude of the
defect in terms of
What size percentages, rates, patterns,
trends, yield, physical
BIG

dimensions, etc.?
How many defects are there
Defects per per defective object?
HOW

object
What is the trend (increasing,
decreasing, cyclical, etc.)?
Trend
sheet
ur refined problem statement>

Logically could be but

IS IS NOT
What objects that are similar
in shape, composition, form
or function could have the
defect but do not?

What other similar defect(s)

could have been observed
but were not?
Where else on the object
could the defect have been
observed but was not?

Where geographically could

the defective object have
first been observed but was
not?

Where in the process could

the defective object have
first been observed but was
not?
Where geographically could
the defective objects have
been observed but were
not?
When in time could the
defective object have first
been observed but was not?
When in the process could
the defective object have
first been observed but was
not?
When in the defective
object's life could the defect
have first been observed but
was not?
What patterns of occurrence
could have been observed
with respect to time but
were not?

When during use of the

defective object could the
defect have been observed
and was not?
How many objects could
have the defect but do not?

What magnitude could the

defect have, but does not?

How many defects could

there have been per
defective object but were
not ?
What could the trend have
been but was not
(increasing, decreasing,
cyclical, etc.)?
cally could be but
IS NOT
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