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ESS and MSS is part of HCM implementation that provides

managers and employees facility to access company specific
data. Managers can access the data of their subordinates and also
can execute self services on behalf of the employees
This article discusses what is the best approach to implement ESS
and MSS with an HCM implementation in place.
Prerequisites should be captured before you start business blue
print phase for ESS MSS starts.
Enterprise Portal Availability
Decision on version of business package according to ECC
version and EP Support Packages
Portal UME strategy
Decision on usage of technology for custom developments
1. Identifying the need
During the business process blue printing phase of HCM it is
important that all the ESS and MSS scenario should be listed with
a detail requirements. It is important that a list of service has to
be the outcome as an input to realization phase from business
blue printing.
The HCM consultant should go through the list of services and
their functionalities in detail before deciding the need of
development of service in ESS. ESS role release 1.31 provides
country specific roles for ESS.
MSS package also provides out of box services for teams,
budgeting, projects and planning. There are various reports which
are part of the standard MSS business package.
It is very important that the consultant participating in the
business blueprinting of ESS and MSS is aware of the out of box
services provided by SAP as part of ERP product. This will help in
deciding the development needs.
ESS and MSS package details are provided below.

2. Realization - Detailing the needs

The next step would be to realise the details of each services. This
detailing has to be at every single filed level. A detailed
discussion of address service should contain what are the address
types that employee can change or update? What are the address
types that employee can only view? This will result into defining
the subtypes at infotype level for address.
It is important to capture fields those are required by the
customer so that the customization can be identified at infotype
level. It is very important that the functional resource is
involved at this stage as this also defines the modification
requirements at infotype level.
The requirement regarding any email notification on change of
data should also be captured in detail. Any workflow related
requirement should also be capture during this phase.
Once all the requirements for the services are captured then it is
important that you have a checklist that has all the below.
List of services
Field level details for each service
Mail notification and workflow requirement for each service
Diffrent approches of customization
1. If the need for development is due to different field or process
level requirement then first of all a check should be made if SAP
provides similar standard service. If the service is availale as part
of business package then the same technology should be adopted
for customization. The best approch is to copy the same code and
modify it as per customer need.
2. If there is no such service available in the product then the
development can be done using a technology that is suitable to
the customer. Customer needs to take this decision according to
the IT infrastructure and resources that can maintain the
customized applications.
3. For most of the processes in HCM SAP provides Remote
Function Modules. While developing the services the developer
should make sure that there is enough effort taken to use
standard available function modules.
4. If while self service implementation the standard role is
required to be used then the portal consultant should make sure
that the copy of the standard role is created and used in the
system as changing the standard role will cause issues during
5. SAP provides following technology for development
Webdynpro ABAP
Webdynpro JAVA
Business Server Pages
If customer is upgrading the self services then it is important that
all services should be moved to java or abap WebDynpro
according to the IT comfert.
6. ECC role also should be prepared by the security consultant
accordingly. The functional consultant should provide the object
details to make this activity smooth.
7. SAP provides homepage frame work as part of product, it is
advisable to use this homepage frame work as a lot of feature like
global employment uses this feature. Homepage frame work
makes the maintenance of presentation layer of self services very
If customer decides to use WebDynpro JAVA as the development
technology then it is very important that Net weaver
Development Infrastructure setup is completed before starting
the development.
If Webdynpro ABAP is used as the development technology then
makes sure note 1088717 is understood.
Performance related checks
It is recommended to do a sizing check of Enterprise Portal and
ECC . The user base of self service is very huge so it is very
important that the sizing exercise is completed before go live.
Concurrent users details plays a major role in sizing.