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DEPLOYMENT MODES OF THE MiVoice

Border Gateway
There are four Network Profiles
Choosing the correct Network Profile
is key for a successful Mitel UC
Deployment

What is happening behind the scenes


when you pick a Network Profile?
What does Custom Configuration
do?

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COMMON SMB/SME DEPLOYMENT
TOPOLOGIES

SERVER-GATEWAY SERVER-GATEWAY

Carrier Carrier
Network Network
Public Public
Internet Remote Internet Remote
Users Users

MBG/
2-port Virtual MBG
Firewall
MBG/ Client Client
Virtual MBG Network Network
Local Local
Users Users

MiVoice MiCollab/ MiVoice MiCollab/


Business/Virtual Virtual Business/Virtual Virtual
MiVoice MiCollab MiVoice MiCollab
Business Business

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COMMON ENTERPRISE
DEPLOYMENT TOPOLOGIES

SERVER-ONLY-DMZ SERVER-ONLY-DMZ-SRC

Carrier Carrier
Network Network
Public Public
Internet Remote Internet Remote
Users Users

DMZ DMZ

3-port 3-port
Firewall Firewall
MBG/ Client MBG/ Client
Virtual MBG Network Virtual MBG Network
Local Daisy-Chain Local
Users Users

MiVoice MiCollab/ MBG/ MiVoice MiCollab/


Business/Virtual Virtual Virtual MBG Business/ Virtual
MiVoice MiCollab W\SRC Virtual MiVoice MiCollab
Business Business

3
COMMON DEPLOYMENT TOPOLOGIES
MiVOICE BORDER GATEWAY AS FIREWALL IN SERVER-GATEWAY MODE

MiVoice Border Gateway is


deployed at the network edge SERVER-GATEWAY
and serves as the enterprise
network firewall for all voice Carrier
and data connections Network
Public
Remote

Internet
MiVoice Border Gateway Users
supports Teleworker Sets, SIP
Trunk, Web Proxy and Secure
Recording Connector (SRC) for
MBG/
TW sets. Virtual MBG
Client
Can be co-resident with MAS Network

Local
Suitable for some SMB, used Users

when a client firewall does not


exist.
MiVoice MiCollab/
Business/ Virtual
Virtual MiVoice MiCollab
Business

4
COMMON DEPLOYMENT TOPOLOGIES
MiVOICE BORDER GATEWAY IN SERVER-GATEWAY MODE ASTRIDE THE
FIREWALL

MiVoice Border Gateway is


deployed at the network edge and SERVER-GATEWAY
alongside an existing firewall
MiVoice Border Gateway supports Carrier
Network
Teleworker Sets, SIP Trunk, Web Public
Internet Remote
Proxy and Secure Recording Users
Connector (SRC) for remote sets.
High degree of security through
Authentication and Encryption 2-port
Firewall
All other traffic allowed through MBG/ Client
Virtual MBG Network
Corporate Network is handled by
Local
the Corporate Firewall. Users

MiVoice MiCollab/
Business/ Virtual
Virtual MiVoice MiCollab
Business

5
COMMON DEPLOYMENT TOPOLOGIES
MiVOICE BORDER GATEWAY IN DMZ WITH 3-PORT FIREWALL

MiVoice Border Gateway is deployed


in the DMZ alongside a 3-port SERVER-ONLY-DMZ
firewall
Carrier
External Teleworker endpoints Network

connect via the firewall to MiVoice Public


Internet Remote
Border Gateway, which then initiates Users

a connection to the LAN via the DMZ

same firewall
MiVoice Border Gateway supports 3-port
Teleworker Sets, SIP Trunk, and Web MBG/ Client
Firewall

Virtual MBG
Proxy Network
Local
Highest degree of security. Users

Recommended Deployment
MiVoice MiCollab/
Business/Virtual Virtual
MiVoice MiCollab
Business

6
COMMON DEPLOYMENT TOPOLOGIES
MiVOICE BORDER GATEWAY IN DMZ
CHAINED WITH MBG ON LAN

MiVoice Border Gateway is deployed


in the DMZ alongside a 3-port firewall SERVER-ONLY-DMZ-SRC

Second MiVoice Border Gateway is


deployed on the LAN with Secure Carrier
Network
Recording Connector (SRC) Public
Internet Remote
External Recorded endpoints Users

connect via the firewall to MiVoice DMZ


Border Gateway, which then proxies
a connection to the LAN MiVoice
Border Gateway w\SRC 3-port
Firewall
MBG/ Client
MiVoice Border Gateway supports Virtual MBG Network
Daisy-Chain Local
Teleworker Sets, SIP Trunk, Web Users
Proxy
Can be used to record both LAN and MBG/ MiVoice MiCollab/
WAN sets. Virtual MBG
W\SRC
Business/ Virtual
Virtual MiVoice MiCollab
Business

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7
COMMON DEPLOYMENT TOPOLOGIES
DAISY-CHAIN FOR LOCAL STREAMING

DAISY CHAIN FOR LOCAL STREAMING

Downstream Downstream
Gateway is MBG

Chained to Carrier
Network
Public
Internet
Upstream Gateway Remote
Users

Reduces WAN
Bandwidth DMZ

MiVoice Border 3-port


Gateway can be MBG/ Client
Firewall Local
Streaming
deployed in either Virtual MBG Network

DMZ or Network Daisy-Chain Local


Users
Edge Remote
Users

Local Streaming not MBG/ MiVoice MiCollab/


compatible with SRC Virtual MBG Business/ Virtual
W\SRC Virtual MiVoice MiCollab
Business

8
TROUBLESHOOTING &
TRAINING

9
Top 3 Issues

One-way Audio
Mitel SIP Trunks Not Registering
Remote IP Phone will not Boot

10
MiVOICE BORDER GATEWAY INTERFACE
DASHBOARD

11
MiVOICE BORDER GATEWAY INTERFACE
METRICS

12
MiVOICE BORDER GATEWAY INTERFACE
DIAGNOSTICS

13
MiVOICE BORDER GATEWAY INTERFACE
DIAGNOSTICS

14
MiVOICE BORDER GATEWAY INTERFACE
DIAGNOSTICS

15
MiVOICE BORDER GATEWAY INTERFACE
FILE TRANSFERS

16
MiVOICE BORDER GATEWAY INTERFACE
DIAGNOSTICS

17
MiVOICE BORDER GATEWAY INTERFACE
FILE TRANSFERS

18

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