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Industries and Pathways: Some examples of working environments and jobs that may be available to students
after completing this course are:
A corporate or mobile environment with a high level of face-to-face client interaction. Job titles
include enterprise technician, IT administrator, field service technician, and PC technician.
A remote-based work environment that emphasizes client interaction, client training, operating
systems, and connectivity issues. Job titles include remote support technician, help desk technician
or IT specialist.
Settings with limited customer interaction where hardware-related activities are emphasized. Job
titles include depot technician and bench technician.
Materials
Computer
Pencils (writing utensil)
Composition Note Book
Grading Students Will Be Able to Perform the
Chapter Exams: 5% Following Tasks After Completing
Midterm: 10% the Course
Case Studies 20% Select the appropriate computer
Final 10% components to build, repair, or
Final Skills Based Assessment; 15% upgrade personal computers
Labs. PT & Worksheets: 30% Explain how to correctly use tools
*Point distribution is subject to change* and safely work in a lab
Install components to build, repair,
Articulation Agreements: or upgrade personal computers
UC Approved Explain how to perform preventive
Mission College (3 Units) maintenance and troubleshooting
on personal computers
KEY TO SUCCESS Install Windows operation systems
Be prompt If you are not early, youre late. School Perform management and
policies will be enforced for all tardies and points maintenance of Windows operating
deducted. If you come in the room late, do not disrupt systems
the class. Attendance is crucial for success in this Configure computers to
class. Saturdays are for sleeping in, not Saturday communicate on a network
School. Configure devices to connect to the
Be prepared You will need a pencil (mechanicals are Internet and Cloud services
fine), notebook, folder, and passwords everyday unless Explain how to use, configure, and
you are told otherwise. Go to the bathroom during manage laptops and mobile devices
passing time. Dont be that person who is always asking Explain how to configure, secure
to go to the locker, bathroom, drinking fountain, etc. You and troubleshoot mobile, OS X, and
will only be let out of class 3 times per semester. Linux operating systems
Be productive Use your time wisely. If you dont like Install and share a printer to meet
homework, be productive! requirements
Be polite Please be respectful of other students, staff, Implement basic host, data, and
and school property. Please keep all cell phones, network security
headphones, and other electronic devices turned off and Explain the roles and responsibilities
out of sight. Food is not allowed in the classroom. Water of the IT professional.
(only) is allowed. Please keep the room picked up and Troubleshoot advanced hardware
garbage put in its place. and software problems.
ATTENDANCE POLICY:
In the business world, you are expected to be at work when scheduled and on time. In preparation
for the world of work, attendance in this class will follow the same guidelines. Students that have
good attendance in class usually have better grades, have a better understanding of how powerful
business is and the role it has on everyday situations.
LATE WORK PROCEDURES: In some cases, in class work time will be given to complete assignments. Be
wise with your time! You are expected to turn in all assignments when they are due.
It is the students responsibility to meet assignment deadlines. Students will have two days to
make up assignments if the absence is excused and three days to make up a test. Unexcused
absences will result in a ZERO for that days work. Late work will be penalized one full grade (B+ to
C+) for being one day late. ZERO credit will be earned thereafter, unless arrangements have been
made with the instructor. It is the students responsibility to obtain missing assignments from the
instructor on their return to class or look on schoolloop.
Do your OWN work. Cheating and Plagiarism will not be tolerated.
Do your BEST work. This is a business class that is a building block to other classes in the
department. Be neat, professional, and thorough.